Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Colombia; Venezuela, Bolivarian Republic of; Argentina; Honduras; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a versatile and professional Bilingual Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our diverse customer base, providing seamless support in both English and Spanish. This is a critical position that ensures every customer, regardless of their native language, receives an exceptional experience. If you are a clear communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.
Key Responsibilities
Manage inbound and outbound calls professionally in both English and Spanish
Address customer inquiries, resolve complaints, and provide accurate information about products or services
Maintain detailed and accurate records of all customer interactions within the company database
Escalate complex issues to the appropriate department while ensuring a smooth hand-off for the customer
Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and customer satisfaction
Requirements
Fluency in both English and Spanish (written and verbal)
Proven experience in a customer service or call center environment
Strong active listening skills and the ability to demonstrate empathy toward customer needs
Proficiency with basic computer systems and CRM software
Ability to multitask and navigate between different software applications while speaking with customers.
Previous experience in a remote call center setting
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Madison, WI
As a full-service engineering, design, and construction services firm, Mi-Tech delivers comprehensive support for utility and infrastructure projects from planning and design through execution. Our multidisciplinary team provides practical, innovative solutions that emphasize cost efficiency, constructability, and long-term value. Founded in 1985, Mi-Tech has built a reputation for excellence in engineering, design, environmental, laboratory, technical, and field services across multiple industries. The 2026 merger with J.D. Hair & Associates further strengthened our capabilities and resources, adding decades of specialized expertise in trenchless, geotechnical, and structural engineering to our core offerings. As a proud member of the Michels Family of Companies, Mi-Tech collaborates with an internationally respected team to deliver integrated, end-to-end engineering, design, and construction solutions that meet the highest standards of quality and performance.
As a CAD Drafting Technician, your primary responsibilities include completing utility plan sets in AutoCAD for use in construction, generating land base prints in AutoCAD for use in the field, completing permit drawings for various permitting authorities, compiling job books upon project completion and import/export of various files types to and from AutoCAD. You will also be responsible for taking field notes, utilizing GPS and completing plan design for new and existing power and communication facilities.
Why Mi-Tech, Services Inc.?
We are committed to hiring the best people and giving them the best equipment
We are dedicated to the improving energy distribution & telecommunication services
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels Family of Companies – one of North America’s largest, most diversified energy and infrastructure construction companies
Why you?
You like to surround yourself with dedicated, value-driven people
You are up to new challenges and opportunities
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated
You believe that individual commitment to a group effort is key to success
You want your work to make a difference in people’s lives
What it takes?
Experience with AutoCAD is required
Valid drivers license is required
Ability to multitask, be organized, and prioritize work
Experience with MS Office suite and ability to learn new software/programs quickly
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Tulare, CA
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Customer Service Representative
, TCRTA at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.
What You’ll Do:
Proactively manage daily operations, adapting to real-time input from drivers, riders, and the Operations team.
Schedule and book rides for passengers, delivering smooth and efficient customer experience
Provide prompt, supportive assistance to drivers and passengers, by responding to questions or concerns with telephone and email support.
Effectively triage live operational issues and take action to prioritize customer satisfaction and ensure that any issues are resolved.
Leverage knowledge of Via products and services to make ad hoc decisions with little guidance acting as the final decision-maker for escalated live support issues
Grow with your tasks and responsibilities, if you so choose, and increase your compensation accordingly.
Who You Are:
Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
Tech savvy, able to learn new software and adapt to changes
An empathetic and effective communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Proactive, Observant, and keen to improve: if something’s not working, you come up with a better way while being able to anticipate and prevent problems before they start
An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams
Ownership mentality: take full responsibility for delivering great service to customers
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
What We Offer
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $22/hour
This is a 5 day/week onsite position. Flexible availability, including evenings, weekends, and holidays, is required.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Ukraine
Workplace: Remote
What this role actually is
This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.
You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.
Key Responsibilities
- Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
- Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
- Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
- Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
- Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
- Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
- Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
- Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
- Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
Requirements
- 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
- Practical experience supporting macOS in a production employee environment.
- Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
- Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
- Demonstrated ownership of access lifecycle - joiners, movers, leavers - including approval flows and least-privilege practice.
- Experience with equipment provisioning, inventory, and remote/international delivery.
- Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
- Experience working in a ticketing system with SLAs, and maintaining written documentation.
- Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
- At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
- Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.
Nice to Have
- Scripting and automation (Bash, PowerShell, Python).
- Apple Business Manager, Zero-Touch / automated device deployment.
- Experience with VPN, LDAP, or ZTNA solutions.
- Exposure to ISO 27001 / SOC 2 processes or security audits.
- Interest in security topics (access control, endpoint security, Zero Trust).
- iGaming industry experience.
- Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).
What We Offer
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Recruiting Process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: Madrid
About Interbrand
Interbrand understands what it takes today to build the world’s most iconic brands.
To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism.
Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace.
In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results.
The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world.
Our Behaviours
Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us.
Interbrand
is looking for a
Client Services Intern
to join our team and gain hands-on experience in a dynamic environment focused on branding, strategy, and communications.
The successful candidate will support the
Client Services team
in the day-to-day management and follow-up of projects, working closely with internal teams and contributing to client relationships and project coordination.
Key Responsibilities:
Support the management and follow-up of projects and day-to-day activities.
Assist in preparing presentations, documents, and materials for clients and meetings.
Track project timelines, deliverables, and next steps.
Support coordination between different internal teams at Interbrand.
Participate in meetings and prepare meeting notes and follow-ups.
Keep project management tools and documentation up to date.
Provide general support to the Client Services team in client-related activities.
Requirements:
Currently enrolled as a university or postgraduate student
throughout the internship period.
Must be able to sign an official internship agreement with their university or educational institution. This is an essential requirement.
Strong interest in branding, marketing, communications, and/or client management.
Excellent organizational, communication, and teamwork skills.
Ability to manage multiple projects and priorities.
Fluent in Spanish and good command of English.
Proficiency in PowerPoint and Microsoft Office/Google Workspace.
What We Offer:
The opportunity to join a multidisciplinary and international team.
Hands-on experience working on real branding and strategy projects.
Exposure to projects for leading brands and clients.
Support, mentoring, and learning from experienced Client Services professionals.
The opportunity to gain a broad understanding of how a global branding consultancy operates.
Important:
This position is exclusively open to
students who are able to formalize an official internship agreement with their university or educational institution
.
We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.
Location: Riyadh, Saudi Arabia
Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs.
Key Responsibilities
Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders.
Lead and govern Service Desk, Field Support, and Inventory Management teams.
Coordinate managed service delivery across multi-vendor and cross-functional teams.
Manage team scheduling and workforce planning for shift-based operations.
Develop and execute individual development plans for team members.
Ensure effective incident, problem, and escalation management through structured governance.
Identify opportunities to improve service delivery processes and operational efficiency.
Build and maintain strong relationships with internal and external stakeholders.
Communicate effectively with technical teams, business users, and senior management.
Lead operational problem-solving initiatives and drive continuous service improvement.
Requirements
Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.
ITIL V4 Foundation Certification
(Mandatory).
Proven experience managing
30+ member managed service teams
across multiple locations.
Experience managing
shift-based IT support operations
.
Strong knowledge of
IT Service Management (ITSM)
processes and best practices.
Hands-on experience with
ServiceNow
or similar ITSM platforms.
Expertise supporting endpoint technologies, including:
Laptops and desktops
Mobile devices
Meeting room and collaboration systems
Experience coordinating services across multi-vendor environments.
Strong leadership, people management, and coaching skills.
Excellent stakeholder management and communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to drive operational excellence and continuous improvement initiatives.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and professional, courteous customer service are among your duties. Additionally, following up on help requests usually requires email communication as part of your tasks.
What You’ll Be Doing
Handling inquiries and issues from global customers in multiple languages through various channels, including email, chat, and voice.
Collaborating with internal and external stakeholders, such as product managers and the marketing team, to address complaints and feedback related to websites, products, platforms, and services, etc.
Maintaining a strong understanding of company products to effectively communicate with customers in their preferred language.
Establishing and nurturing strong relationships with company partners and external stakeholders.
Escalating any queries or unresolved issues to Level 2/Supervisors as directed by the operations management when they can not be resolved within standard procedures
What We Look For In You
A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Proficiency in both spoken and written language relevant to the job, along with a high level of English & another European (French, Spanish, Portugese, Polish, German etc.) language proficiency.
Ability to work independently in a fast-paced environment and deliver multilingual support.
Willingness to work according to a given schedule to support 24x7 language-related operations.
Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure.
Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions.
Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently.
Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers
Nice to Haves
Familiarity with cryptocurrency and/or finance-technology industry.
Working knowledge of CRM tools, such as Zendesk.
Basic computer knowledge: MacOS, Lark, Microsoft Office, and G-Suite
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Canada - Remote
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 6-8 years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Poland
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role:
We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Financial Services. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish financial institutions — and is passionate about the transformative possibilities of AI voice technology.
In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
1. Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Financial Services & Insurance, to help ElevenLabs meet its revenue goals.
2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for financial services institutions.
3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Polish financial services organizations.
5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
6. Develop and execute account strategies to expand ElevenLabs' presence within the Polish financial services sector, navigating complex procurement and organizational structures.
7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements
1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
3. Well-connected in the Polish financial services landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
5. Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures.
6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
7. Passion for voice and audio AI and how it can unlock transformative value for customers.
8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
9. Native or full professional proficiency in Polish; strong English for internal collaboration.
Location:
This is an in-country role with a preference for a candidate based in Warsaw.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Malta
Betsson Group
is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was founded in 1963 and has been a pioneer in the online gaming industry since it launched its first online sportsbook in 2002. Betsson is dedicated to providing the best customer experience in the industry and has won numerous awards for its commitment to excellence.
Betsson is headquartered in Stockholm, Sweden, and employs over 2,000 people across its various offices worldwide. The company is licensed by several regulatory authorities and is committed to responsible gaming practices.
The Role:
The customer service role at Betsson Group involves assisting
Nordic and English-speaking
customers via email, chat, and telephone. This role requires strong communication skills, multitasking, and time management abilities. Customer service agents are responsible for translating promotional texts and surveys and managing customer accounts while following responsible gaming practices. Betsson Group provides a multicultural and friendly work environment that encourages employees to develop their skills and knowledge of the iGaming industry. Overall, the customer service role is critical to delivering the best possible customer experience.
Responsibilities:
Assist Nordic-speaking and English-speaking customers via email, chat, and telephone
Collaborate with your team to achieve the best customer satisfaction and other KPIs
Translate promotional texts and customer surveys into your local language
Manage customer accounts
Follow company policies and practices regarding player safety, protection, and responsible gaming
Requirements:
Strong communication skills in
English and a Nordic language
, both written and verbal
Proficiency in Microsoft Office
Background in customer service (face-to-face, online, or via phone calls)
Ability to multitask and manage time effectively
Additional language skills are considered a plus
Benefits:
We offer a variety of exciting benefits to our employees, including:
🥘Lunch provided between Monday to Friday on site
🧘♀️Wellbeing allowance per year
💲Work from home allowance
🏡Hybrid model
💻
2 weeks of remote work (abroad)
📚Other enhanced leave of absence (bereavement, study, birth leave, maternity and parental, service year, marriage leave)
🎂Milestone birthday
🏥Private Health Insurance
♿Temporary Total Disability & Personal Accident Insurances
🛡️Life & Corporate Travel Insurance
💵Discounts with local companies in Malta
💰Optional Pension Plan
✈️Relocation Package (flights, 4 weeks of free accommodation, cash bonus)
Good to know:
Start date: Every second week, training provided
Salary: Base salary + bonus scheme
Rotating shift-based work
Location: Malta, St Julians
Join our team at Betsson and become a part of a dynamic and rewarding work culture that values
your growth and development
. Apply now and take the first step towards a fulfilling career in the iGaming industry.
Location: Milwaukee, WI
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You relish new challenges and evolving technology
You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work.
You like to proactively communicate with client and your team at all times
You enjoy providing leadership and project management guidance on design build pursuits and project delivery
You have a drive to get results
What it takes:
Bachelor’s Degree in Construction Management or Civil Engineering, 5+ years of project management, construction management experience, or an equivalent combination
Construction experience in Tunnel Engineering and Construction
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build, CMGC, or progressive design build
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
#LI-SW1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Service Delivery Manager
to support strategic hyperscale customers using
bare metal and GPU cloud AI infrastructure
in Nebius data centers.
This role acts as the technical and operational interface between the customer/platform and Nebius infrastructure teams, ensuring reliable service delivery,
SLA
compliance, and smooth operations of large-scale GPU clusters and bare metal environments.
You will coordinate across data center operations, network, hardware lifecycle, and infrastructure engineering teams to deliver world-class infrastructure services for large AI workloads.
Your responsibilities will include:
Customer Infrastructure Ownership
Serve as the primary technical point of contact for the customer.
Manage operational relationship with hyperscale customers.
Coordinate infrastructure lifecycle including provisioning, maintenance, and incident management.
Service Delivery &
SLA
Management
Ensure
SLA
and SLO compliance for infrastructure services.
Drive incident management and root cause analysis.
Track service performance and operational metrics.
Data Center & Infrastructure Coordination
Work closely with data center operations teams to manage hardware support and infrastructure maintenance.
Coordinate bare metal deployments, replacements, and capacity expansion.
Align infrastructure operations with customer workload requirements.
Operational Excellence
Establish operational processes for hyperscale infrastructure environments.
Lead service reviews and operational planning with internal and customer teams.
Improve reliability, response times, and operational workflows.
Cross-Functional Collaboration
Partner with engineering, networking, and hardware lifecycle teams.
Support infrastructure scaling and new cluster deployments.
Participate in planning for large-scale AI compute infrastructure.
We expect you to have:
5+ years in technical account management, service delivery, or infrastructure operations
Experience working with hyperscale customers or large enterprise clients
Background in cloud, AI infrastructure, or data center operations
Understanding of bare metal infrastructure
Experience with data center environments
Familiarity with GPU clusters / AI workloads (preferred)
Knowledge of networking, hardware lifecycle, and infrastructure monitoring
Strong stakeholder management
Ability to operate in high-scale infrastructure environments
Excellent communication between technical and business teams
It will be an added bonus of you have:
Experience working with hyperscale companies
Experience supporting AI / ML infrastructure
Experience with GPU clusters
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: South Africa; Philippines; Argentina; Mexico; Colombia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
About the company
Our client is an FDA-registered, ISO 17025 accredited independent contract microbiology laboratory providing critical testing and consulting services across a vast range of sectors. From pharmaceuticals and medical devices to food, cosmetics, and industrial materials, the team analyzes products to ensure safety, efficacy, and regulatory compliance. As an established authority in the microbial sciences, they utilize advanced methods and standards such as ASTM, AOAC, and USP to support product development, marketing claim verification, and quality control.
Job Summary
This company is a leader in high-stakes laboratory and testing services, operating in a highly regulated and technical environment. We are looking for a high-performing B2B Sales Development Representative (SDR) to serve as the vital first point of contact for our prospective clients. This isn't a "spray-and-pray" volume game—this role is about precision, deep research, and high-quality engagement. You will manage rapid inbound lead qualification while executing sophisticated, personalized outbound prospecting to secure discovery meetings with decision-makers in the Life Sciences, Pharmaceutical, and Cosmetic industries.
Key Responsibilities
Act as the primary human point of contact for inbound inquiries, maintaining a response time of under one business hour.
Conduct personalized outbound prospecting into named target accounts using email, LinkedIn, and cold calling.
Research specific personas (QA/QC Managers, R&D, Regulatory Affairs) to understand their pain points before initiating outreach.
Book qualified discovery meetings for Account Executives and ensure a smooth hand-off process.
Map out target organizations to identify and engage key decision-makers and manufacturing leaders.
Maintain rigorous CRM discipline within HubSpot, utilizing sequences and documenting all touchpoints.
Reactivate dormant accounts through strategic follow-up and value-based messaging.
Collaborate with the Sales Manager and Marketing Director to refine outreach strategies and meet pipeline goals.
Requirements
1–3 years of proven experience as a B2B SDR or BDR.
Demonstrated track record of meeting-booking performance and pipeline generation.
Proficiency in HubSpot, specifically with HubSpot Sequences and CRM management.
Excellent professional written English with the ability to draft technical, needle-moving emails.
Strong cold-calling skills and a comfortable, confident phone presence with US-based professionals.
A research-first mindset: You prioritize quality outreach over raw activity volume.
Technical curiosity: Ability to learn and accurately discuss complex scientific and regulatory concepts.
Process-driven and coachable: Willing to follow established structures and act on feedback.
Ability to work US Central Time (8:00 AM – 5:00 PM CT).
Nice-to-Haves
Experience in Life Sciences, Medical Devices, Pharmaceuticals, or Technical B2B Services.
Familiarity with prospecting tools such as Apollo, Outreach, Salesloft, or LinkedIn Sales Navigator.
Experience building lead lists and performing data enrichment.
Background in navigating regulated industries and interacting with QA/QC or Procurement personas.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Philippines; South Africa; Colombia; Mexico; Panama; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is an FDA-registered and ISO 17025 accredited independent contract microbiology laboratory providing essential testing and research services across a diverse range of industries. Based in the United States, the team serves global leaders in the pharmaceutical, medical device, cosmetic, and food sectors. By leveraging decades of expertise in ASTM, AOAC, and USP standards, they help partners verify product efficacy, ensure safety compliance, and support innovative marketing claims through rigorous scientific analysis.
Job Summary
As an Account Manager, you will serve as the strategic bridge between our clients and our laboratory operations. This is not a standard customer support role; we are looking for a commercially-driven, relationship-focused professional who can navigate the complexities of a technical, scientific, and highly regulated B2B environment. You will be responsible for ensuring client satisfaction, driving high retention rates, and identifying growth opportunities within your portfolio. If you are a calm, highly organized communicator who thrives on managing multifaceted projects and maintaining long-term trust with sophisticated stakeholders, this is the role for you.
Key Responsibilities
Act as the primary point of contact for a portfolio of clients, managing expectations and laboratory timelines with precision.
Own the commercial health of your accounts, including responsibility for renewals, retention, and Net Revenue Retention (NRR).
Proactively identify opportunities for cross-selling and account expansion by understanding client needs and technical requirements.
Coordinate multiple active projects simultaneously, ensuring seamless communication between the client and the internal technical team.
Handle account escalations with empathy and professionalism, resolving issues while maintaining the long-term integrity of the partnership.
Maintain meticulous records within HubSpot to track client interactions, project status, and revenue forecasts.
Monitor key performance indicators such as reorder rates, logo churn, and client satisfaction scores.
Requirements
3+ years of experience in Account Management, Client Success, or Client Relationship Management.
Proven track record in a technical, scientific, or highly regulated B2B services environment (e.g., Clinical, Engineering, or Complex Manufacturing).
Demonstrated experience with commercial accountability, specifically in managing renewals or driving account growth.
High proficiency in HubSpot for managing pipelines and client data.
Exceptional written and verbal English communication skills, with the ability to explain complex concepts accurately.
Strong organizational skills and the ability to manage multiple concurrent projects without sacrificing quality.
Professional stability and a proactive approach to problem-solving and client retention.
Willingness to work US Central Time (CT) hours with a minimum 7-hour overlap between 8:00 AM–5:00 PM CT.
Nice-to-Haves
Direct experience in Life Sciences, CRO/CDMO, or laboratory services.
Previous experience using LIMS (Laboratory Information Management Systems) or sample-tracking software.
Experience managing enterprise-level or multi-site accounts with complex decision-making chains.
Background in managing scientific services or high-stakes technical projects.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX
New York, NY
Washington DC
San Francisco Bay Area
About the role:
Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Senior Zero Trust Consultant within Professional Services, you are a senior individual contributor in the post-sales landscape, responsible for the technical execution of our most complex Zero Trust / SASE solutions and for guiding our customers to get the most value possible from their Cloudflare investment. You are a technical leader in the room — trusted to own the hardest engagements end to end, unblock escalations, and set the standard for how the practice delivers.
You are a security and networking specialist with deep, hands-on experience across ZTNA, Secure Web Gateway, DNS filtering, Data Loss Prevention, CASB, Remote Browser Isolation, Cloud Email Security, and the identity and network on-ramps that tie a SASE architecture together. You are equally comfortable designing an architecture, configuring it hands-on-keyboard (including as code), troubleshooting a packet capture, and explaining the outcome to a customer's security leadership.
This position has working hours Monday to Friday, 09:00–18:00. Occasionally we support customers over weekends for specific changes that must be done outside their business hours. Less than 15% of travel is expected. Work is performed in English; fluency in Spanish or Portuguese is a strong advantage.
Responsibilities:
Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
Implement changes on behalf of the customer in the Cloudflare environment following the customer's change-management process. Provide guidance to the customer to configure their CPEs and integration points (identity providers, endpoints/MDM, DNS, network on-ramps, SIEM).
Troubleshoot implementation issues and collaborate with Customer Support, Engineering, and other teams to drive technical escalations to resolution.
Contribute to the success of the organization through knowledge-sharing — internal and external documentation, technical Q&A, and iterating on best practices. Build operational assets such as templates, automation scripts, procedures, and workflows.
Lead multi-workstream engagements and act as the senior technical owner for complex deployments; support pre-sales scoping and solution design; and mentor junior consultants, helping scale the practice through reusable intellectual property.
Experience might include a combination of the skills below:
3+ years in a customer-facing technical implementation or onboarding team, security engineering team, security operations center, or other highly technical team, including 3+ years focused on Zero Trust / SASE.
Strong command of the OSI model and core protocols: TCP/IP, TLS (including TLSv1.3 and mTLS), DNS, HTTP/2.
Deep understanding of Zero Trust technologies: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB, and Cloud Email Security.
Deep understanding of internet and security technologies: forward and reverse proxies with content filtering & DLP, sandboxing, firewalls/NGFW, WAF, bot management, rate limiting, and SSL/IPsec & SSL/TLS VPN appliances and services.
Modern identity: SSO via SAML and OIDC, SCIM user/group provisioning and deprovisioning, LDAP/Active Directory, MFA/FIDO2, and the role of the IdP — with hands-on experience on Microsoft Entra ID, Okta, or Ping.
DNS in depth: DNS filtering, DoH/DoT, conditional forwarding / split-DNS, internal-zone resolution, and local domain fallback.
Endpoints: software distribution and deployment across Windows, macOS, and Linux; Windows and Linux server administration; and client-endpoint troubleshooting across all three platforms.
Networking troubleshooting: debugging network connectivity with standard tools (packet capture, DNS/HTTP tracing).
Ability to manage a project, work to deadlines, and prioritize between competing demands.
Work performed in English; fluency in Spanish or Portuguese is a strong advantage.
Demonstrated technical experience (hands-on-keyboard) with:
At the senior level we expect these to be hands-on-keyboard — configured, deployed, migrated, or troubleshot in production — not just understood conceptually.
Experience working with Reverse & Forward proxies with Content Filtering & DLP technologies
Software distribution & deployment in Microsoft, Mac and Linux environments
Detailed working knowledge of web based security, network segmentation, security proxies, Firewalls and NGFWs, SSL/IPSec and SSL/TLS VPN appliances & services, etc
Integrating identity providers with enterprise applications end to end — SSO (SAML/OIDC) and SCIM provisioning, group/attribute mapping, and troubleshooting the IdP handshake.
Windows & Linux Server system administration
Windows, MacOS and Linux client endpoints troubleshooting
Experience debugging Network connectivity issues using Network Troubleshooting Tools
Preferred but not mandatory:
Automation / Infrastructure-as-Code: Terraform (ideally the Cloudflare provider), REST APIs, Python/Bash scripting, Git, CI/CD, and policy-as-code.
Cloud platforms: AWS / Azure / GCP networking — VPC/VNet, Security Groups / NSG / NACL, cloud-native DNS resolvers (Route 53 Inbound Endpoints, Azure Private DNS), cloud IAM, and deploying connectors in IaaS.
SASE on-ramp networking: IPsec/GRE tunnel configuration, BGP, Anycast, network segmentation for Zero Trust, and SD-WAN / MPLS / WAN-optimization background.
MDM software distribution (Intune, Jamf).
Identity & directory tooling: Microsoft Active Directory, GPO, Entra ID, and Intune.
Observability: log export (Logpush) and SIEM integration (Splunk, Microsoft Sentinel, Elastic, Chronicle); Digital Experience Monitoring (DEX).
Frameworks & compliance: NIST Zero Trust Architecture; GDPR, DORA, NIS2, ISO 27001, PCI DSS, HIPAA, SOC 2 (FedRAMP if US-government work applies).
Certifications: CISSP, CCSP, SC-300, AZ-500, AWS Security Specialty, CCNP/CCIE, CompTIA, or equivalent are a strong plus. Forensic certifications (GCFA, GCFE, GCIA, GCIH) are welcome but not central to this role.
Emerging: familiarity with AI security / shadow-AI governance — AI-tool discovery and gating, and AI Gateway concepts.
Application Deadline:
January 26,
2027
Compensation
Compensation may be adjusted depending on work location.
For SF, SJ, and Bay Area Metro based hires: Estimated annual salary of $163,000 - $224,000
.
For California - Remote, DC Metro, New York City, NY Metro: Estimated annual salary of $156,000 - $215,000
.
For Colorado: Estimated annual salary of $142,000 - $195,000
.
Estimated variable compensation target of $14,200 - $19,500
.
This role is also eligible to earn variable compensation in accordance with Cloudflare's Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Sta. Rosa, Laguna
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Madison, WI
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.