Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.
Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues.
Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels
- Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs
- Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
- Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog
- Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar
- Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows
WHAT YOU NEED
- 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred
- Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
- Ability to translate qualitative feedback into crisp requirements and operational processes
- Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders
- Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
- Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements
ABOUT OUR TEAMS
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Задачи:
— Владение функциями от концепции до производства для 500M+ пользователей.
— Работа в динамичной среде с адаптацией к данным пользователей и достижениям в области ИИ.
— Тестирование гипотез и создание умных, автоматизированных рабочих процессов с полной автономией.
— Сотрудничество с кросс-функциональными командами для трансформации идей в высокоэффективные функции.
— Анализ метрик производительности и поведения пользователей для постоянной оптимизации пользовательского опыта.
Требования:
— Опыт работы 3+ года в роли Product Owner, Business Analyst или Project Manager.
— Владение SQL и способность разбираться в коде.
— Умение превращать неоднозначность в конкретные задачи.
— Сильные коммуникативные навыки и высокая ответственность за проекты.
Условия:
— Конкурентная зарплата и опционы на акции.
— Официальное трудоустройство на Кипре с поддержкой визы для сотрудника и супруга.
— Гибридный формат работы с офисным взаимодействием.
— Бесплатные ежедневные гурманские обеды и приятная атмосфера в офисе.
— Частная медицинская страховка и щедрые отпускные политики.
— Командные выезды и регулярные праздники.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Product Designer at Figma, you will own real impactful projects and take them from ideation to execution. You will work fluidly and collaboratively with the rest of the design team, as well as other functions. Because of this, you should have a broad set of design skills and be motivated to learn.
This is a full time role based in one of our San Francisco or New York hubs, with hybrid flexibility.
What you'll do at Figma:
Own the design from start to finish for impactful features that ship quickly
Collaborate with product, research, marketing, and other functions to identify user and business needs
Work closely with Engineering to ensure a high-quality implementation
Create flows, prototypes, and high-fidelity visuals for your features
Help with hiring, mentoring, and establishing a design culture within the company
Contribute to the culture and processes of our growing design team
Launches from early career designers on our team:
Figma Grid
Billing Experience
Figma Draw
We’d love to hear from you if you have:
Demonstrated proficiency in visual design and/or interaction design skills
Experience shipping projects with strong product strategy and visual design
An ability to express ideas through prototyping and code
An interest in design tools and design systems
Demonstrated ability to come up with novel, simple solutions
While it’s not required, it’s an added plus if you also have:
An interest in design tools and design systems
An aptitude or interest in systems thinking and information architecture
Knowledge of the building blocks of a design tool or similar aspects of other creative tools
A few resources to help you get ready and learn more about the Figma design team:
Breaking In: A guide to landing your first product design role
Build a portfolio that tells your story | Figma for Edu Early Career Week
Portfolios 101 | Figma for Edu Early Career Week
Craft and beauty: The ROI of marrying form and function
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$140,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
2–5 лет опыта в продуктовом / UX/UI-дизайне. Сильное портфолио, где видно мышление, а не только финальные экраны Уверенное владение Figma (прототипирование, компоненты, авто-лейаут) Умение объяснять и защищать дизайн-решения перед командой и стейкхолдерами.
Задачи:
— Участие в формировании продуктовой стратегии и позиционировании продукта на рынке;
— Анализ рынка, потребностей клиентов, отслеживание конкурентной среды и тенденций;
— Определение точек роста, формулирование гипотез развития;
— Инициирование улучшений продукта на основе данных и обратной связи пользователей;
— Участие в формировании и приоритизации продуктового бэклога;
— Координирование выполнения доработок по улучшению продукта;
— Отслеживание ключевых продуктовых метрик;
— Формирование предложений для маркетинговых активностей и материалов;
— Координация работы команд (разработки, маркетинга, дизайна).
Требования:
— Опыт работы менеджером продукта, продуктовым маркетологом в IT-сфере от 2 лет;
— Высшее образование (ИТ/ИБ);
— Понимание продуктовых и маркетинговых процессов;
— Умение формулировать и проверять продуктовые гипотезы;
— Готовность к активному взаимодействию с командами маркетинга, дизайна и разработки в части постановки и контроля задач;
— Системный подход, инициативность и желание развивать продукт.
Будет плюсом:
— Навык построения и проверки ценностного предложения и масштабирования продукта для разных сегментов ЦА;
— Умение строить Customer journey map, работать с деревом метрик, анализировать данные для принятия решений;
— Опыт работы с продуктами в сфере ИБ.
Условия:
— Официальное оформление с первого рабочего дня в соответствии с ТК РФ;
— Достойная оплата труда (обсуждается индивидуально);
— График работы 5/2, с 9.30 до 18.00;
— Возможность роста внутри компании в продуктовом направлении;
— Годовая премия - 13-ая ЗП (прогрессирующая, растет ежегодно);
— Возможность обучения на языковых курсах за счет компании;
— Работа в современном офисе класса «А» с комфортным рабочим местом (10 минут от м.Белорусская);
— Забота о здоровье: компенсация питания, ДМС со стоматологией после испытательного срока;
— Поддержка развития сотрудников – средний стаж работы коллег от 7 лет и более.
Требования:
— опыт работы в мобильных приложениях от 1 года
— понимание жизненного цикла мобильной разработки в iOS
— опыт работы с A/B тестами будет плюсом (можно в ASO оптимизации скриншотов)
— интерес к продуктовой разработке мобильных приложений и желание развиваться в роли Product Manager
— умение превращать идеи и гипотезы в ТЗ
— понимание пользовательских сценариев, onboarding и базовых принципов UX
— интерес к аналитике мобильных приложений и продуктовым метрикам
— умение анализировать конкурентные приложения и находить точки улучшения
— готовность работать в тесной связке с разработчиками и дизайнерами
— инициативность, системное мышление и желание учиться на реальных продуктах
Будет плюсом:
— опыт анализа onboarding, paywall или подписочных моделей
— базовое понимание монетизации мобильных приложений
— знакомство с логикой работы App Store
— опыт работы с продуктовыми инструментами (Apphud, AppMetrica, Notion, Jira, Figma и др.)
Задачи:
— участие в разработке и запуске MVP мобильных приложений с нуля
— формирование требований к продукту (ТЗ) и постановку задач команде разработки
— взаимодействие с дизайнерами и участие в проработке UX-решений
— анализ конкурентных приложений и поиск продуктовых идей
— ведение и приоритизацию бэклога разработки
— формирование гипотез для A/B-тестов (onboarding, paywall)
— участие в анализе результатов A/B-тестов
— помощь в подготовке приложения к релизу и анализ первых результатов после запуска
Условия:
— заработная плата зависит от ваших ожиданий и опыта
— работа в комфортном офисе в Санкт-Петербурге или удаленно
— возможности для карьерного роста
— работа в динамично развивающейся компании
— участие в новых и интересных проектах для развития ваших навыков
Задачи:
— Разработка маркетинговой стратегии для препарата, продвижение бренда компании;
— Полный контроль и оценка эффективности всех маркетинговых активностей бренда;
— Прогнозирование и бюджетирование, контроль на ежемесячной основе;
— Подготовка и организация обучения по продукту для сотрудников отдела продвижения лекарственных средств;
— Работа с финансовыми показателями бренда, контроль P&L на ежеквартальной основе;
— Построение сильных взаимоотношений с лидерами мнений;
— Разработка маркетинговых материалов;
— Участие в кросс-функциональных и кросс-национальных проектах компании.
Условия:
— Гибридный формат работы;
— ДМС, компенсация на питание, оплата моб.связи, годовой бонус;
— Возможность профессионального и карьерного развития.
Задачи:
— Разработка маркетинговой стратегии для препарата, продвижение бренда компании;
— Полный контроль и оценка эффективности всех маркетинговых активностей бренда;
— Прогнозирование и бюджетирование, контроль на ежемесячной основе;
— Подготовка и организация обучения по продукту для сотрудников отдела продвижения лекарственных средств;
— Работа с финансовыми показателями бренда, контроль P&L на ежеквартальной основе;
— Построение сильных взаимоотношений с лидерами мнений;
— Разработка маркетинговых материалов;
— Участие в кросс-функциональных и кросс-национальных проектах компании.
Условия:
— Гибридный формат работы;
— ДМС, компенсация на авто/ питание, оплата моб.связи, годовой бонус;
— Возможность профессионального и карьерного развития.
Задачи:
— Управление полным жизненным циклом разработки и своевременным выпуском продукта
— Сбор, уточнение и формализация требований совместно с заказчиком и командой
— Подготовка функциональных и нефункциональных требований, пользовательских сценариев, эпиков и другой проектной документации
— Декомпозиция требований на понятные команде разработки задачи и формирование плана реализации
— Планирование разработки (спринты, кварталы, roadmap), контроль прогресса, сроков и баланса загрузки команды
— Обеспечение качества: контроль QA-процессов, код-ревью, соблюдение Definition of Done (DoD)
— Сбор и анализ метрик (Velocity, SLA/SLO, потока, надёжности)
— Организация оперативного реагирования на инциденты: координация участников, назначение Incident Owner, устранение блокеров, синхронизация команд и стейкхолдеров
— Контроль внедрения улучшений после инцидентов (Post-Mortem)
— Выявление и минимизация зависимостей и блокировок, эскалация рисков
— Управление релизами: координация готовности QA, DevOps и бизнеса, учёт зависимостей между командами
— Проведение демонстраций, сбор обратной связи и согласование дальнейших изменений с заказчиком
— Мониторинг состояния команды (перегрузка, выгорание, конфликты), устранение процессных и коммуникационных узких мест
— Участие в формировании команды
Требования:
— Опыт ведения IT-проектов от сбора требований до реализации и передачи результата заказчику
— Опыт самостоятельной подготовки функциональных и нефункциональных требований
— Опыт декомпозиции задач на эпики, пользовательские сценарии и задачи для разработки
— Понимание принципов работы backend/frontend, API, баз данных, микросервисной архитектуры, инфраструктуры, CI/CD и тестирования
— Умение обсуждать технические решения с разработчиками и архитекторами
— Опыт управления кросс-функциональной командой
— Опыт взаимодействия с заказчиком: сбор требований, демонстрации, согласование сроков, получение обратной связи, работа с изменениями
— Сильные коммуникативные навыки и умение находить общий язык с заказчиком, разработчиками, QA и архитекторами
Условия:
— ДМС со стоматологией
— Корпоративные скидки в сети фитнес-клубов World Class
— Корпоративный тариф на абонементы FITMOST
— Программа корпоративных скидок Best Benefits – на спорт и не только
— Спортивные мероприятия (турниры по футболу, волейболу, киберспорт, забеги, шахматы)
— Курсы английского языка, в том числе с носителем языка
— Сообщества по интересам: чтение книг, мероприятия, маршруты путешествий
— Внешние профессиональные курсы и конференции, сертифицированное обучение по выбору
— Профильные митапы – организация и участие
— Билеты со скидкой в Музей криптографии для сотрудников и их семей
— Работа в офисе или в гибридном формате
— Комфортные офисы в Москве, Санкт-Петербурге и Нижнем Новгороде с кофе-поинтами и снеками
— Корпоративные праздники
— Классный мерч
Задачи:
— Погружаться в задачи и бизнес-процессы заказчика, помогать формулировать реальную потребность.
— Совместно с аналитиками и технической командой формировать концепцию AI-решения.
— Участвовать в Discovery и предпроектной проработке.
— Переводить бизнес-запрос заказчика в понятные задачи для команды.
— Вести проект от идеи до запуска: управлять сроками, приоритетами, рисками и договорённостями.
— Проводить встречи и демо, собирать обратную связь и управлять ожиданиями заказчика.
— Видеть возможности для развития решения и предлагать новые сценарии применения AI.
Требования:
— Опыт управления IT-проектами, связанными с разработкой, внедрением или интеграцией решений в области искусственного интеллекта / машинного обучения (AI/ML) от 3 лет.
— Опыт работы с заказной разработкой и/или сложными B2B/B2G-проектами.
— Понимание специфики и жизненного цикла ML-проектов (сбор данных, разметка, обучение моделей, валидация, эксплуатация).
— Базовое техническое понимание ML-стека (Python, основные фреймворки, облачные AI-сервисы).
— Практический навык управления бюджетом, сроками, ресурсами и рисками проекта.
— Отличные коммуникативные и презентационные навыки, умение работать с техническими командами и бизнес-стейкхолдерами.
Условия:
— Гибрид (Москва) с возможностью приезжать в офис/к клиентам в Москве для ключевых встреч.
— ДМС после успешного прохождения испытательного срока.
— Официальное трудоустройство, конкурентную «белую» зарплату.
— Возможность работать над сложными и интересными бизнес-проектами в сфере AI.
— Команду экспертов, с которыми можно обсудить идеи и расти вместе.
Задачи:
— Проектировать и развивать пользовательские сценарии игровой платформы.
— Работать с продуктом на уровне целостных user flow, состояний и переходов, а не отдельных экранов.
— Разбираться в пользовательской задаче и находить причину проблем до перехода к интерфейсному решению.
— Использовать JTBD и user flow при проектировании и аргументации решений.
— Проверять, можно ли решить задачу существующими паттернами, прежде чем создавать уникальные сценарии.
— Формировать и проверять продуктовые гипотезы.
— Самостоятельно проводить небольшие исследования и использовать данные исследований / аналитики в работе.
— Прорабатывать UI с балансом между визуальным качеством и удобством.
— Презентовать и аргументировать дизайн-решения перед продуктовой командой и бизнесом.
— Работать совместно с продуктом, исследованиями, аналитикой и разработкой.
Требования:
— Опыт работы от 4-х лет в роли продуктового дизайнера.
— Опыт работы с игровыми, gamification, EdTech, спортивными или social-продуктами.
— Опыт работы с игровыми механиками, progression, retention / engagement.
— Опыт проектирования сложных B2C-продуктов с большим количеством взаимосвязанных пользовательских сценариев и состояний.
— Опыт проектирования решений на уровне системы и user flow, а не только отдельных экранов.
— Системное мышление: умение видеть продукт как совокупность взаимосвязанных состояний, переходов и сценариев.
— Практический опыт применения JTBD и user flow.
— Умение начинать работу с пользовательской задачи и проблемы, а не с интерфейсного решения.
— Сильный UI и развитое чувство визуального качества.
— Опыт работы в связке с исследованиями или аналитикой.
— Способность самостоятельно проводить исследования, формулировать и защищать гипотезу.
— Умение аргументировать решения перед бизнесом и командой.
Условия:
— Возможность выбора проектов из сотен компаний и проектов.
— Удалённая работа или возможность работать в офисе клиента или в офисе SkillStaff в центре Москвы на Воздвиженке.
— Белая зарплата и удобный график работы.
— Возможность развития через обмен опытом и участие в разных проектах.
— Культура, создаваемая сотрудниками, поддержка и развитие.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an experienced Design Leader to oversee our Context Platform Pillar, which homes several critical company initiatives including Design Systems, Code, MCP, CMS, Community, and more. Think of it as the team that drives the most important context for AI agents to help you design better products.
In this role, you'll tackle strategic challenges from building new products to evolving and scaling existing ones - all while empowering your teams to deliver ambitious, high-quality work. If you're a leader who is especially deep in understanding modern AI + Design Systems workflows, and very passionate about empowering Designers through platform-wide investments in Figma's ecosystem, this role is for you.
As a Design leader at Figma, you'll guide and grow a team of world-class designers, with the opportunity to expand this group as the scope and impact of our work evolves. In this deeply cross-functional role, you'll work in close collaboration with product management, engineering, research, marketing, and other teams to shape both product and business strategy in our next chapter.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Hire, manage, and develop a multi-team design group spanning Design Systems, Code, MCP, CMS, and Community
Partner with Product and Engineering leads in this area to improve team processes and execution and coach individual teams through setting roadmap and strategy
Develop a perspective on your team's product areas and successfully advocate for it across the organization
Lead critique, sprint, and design review practices across the pillar
Advance your own skills at people management in a supportive and growth-oriented environment
Operate hands-on across both people management and strategy and execution
We'd love to hear from you if you have:
5+ years of design management experience, ideally including experience managing managers and leading teams through ambiguity and change
Deep understanding of the latest AI developments, modern tooling, and component-driven design practices
Strong hands-on expertise with Figma's tools, with the ability to mentor and guide design teams effectively
Proven track record of partnering cross-functionally to solve complex design challenges and drive meaningful outcomes
Strong strategic thinking and communication skills, demonstrated through influencing teams, adapting quickly, and taking a proactive, solution-oriented approach
While it's not required, it's an added plus if you also have:
Background contributing to open-source or developer-facing design tools
Experience partnering with Research and Marketing on platform-wide initiatives
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
As a Senior Technical Product Marketing Manager at Fivetran + dbt Labs, you will play a pivotal role in shaping the market perception of Fivetran+dbt Labs: building compelling narratives, driving product adoption, and shaping how our products are used and understood by our enterprise customers. This is a highly cross-functional, generalist technical PMM role that will support key product areas as needed and help scale technical product marketing across the organization. This role ensures our marketing efforts align with the technical depth, clarity, and value our customers expect. Technical Product Marketing Managers at Fivetran+dbt Labs stay current on the evolving data and analytics landscape, modern data infrastructure, and emerging trends such as AI. This role is perfect for someone who’s as comfortable digging into the details of our features and our users’ needs as they are with telling a big-picture story about where our platform and industry are headed.
This is not a Product Marketing role focused solely on executing requests from the product or sales teams. Product Marketing at Fivetran+dbt Labs is highly strategic and cross-functional, collaborating across product, marketing, GTM, customer success, and executive teams to shape the direction of our product offerings and deliver customer impact. If you are passionate about driving strategy, fostering cross-functional partnerships, and contributing to transformative initiatives in the data and AI space, we’d love for you to apply.
What You’ll Do
Content Development & Messaging: Create high-impact technical collateral across the Fivetran platform, including architecture diagrams, demos, white papers, blogs, pitch decks, technical guides, and other customer-facing content. Develop thought leadership that translates complex technical concepts into clear, value-based messaging for technical audiences. Review and edit materials across the product portfolio to ensure technical accuracy, consistency, and strategic alignment.
Customer & Market Insights: Conduct research on market trends, customer needs, and competitive dynamics across the modern data ecosystem to inform product positioning and messaging. Partner closely with Product Management to deeply understand features, technical capabilities, and customer use cases across multiple product areas. Develop how-to guides, demo videos, case studies, and technical whitepapers that support adoption and expansion across key products.
Cross-Functional Collaboration: Act as a technical marketing partner to GTM Product Marketers, Demand Generation, Regional Marketing, Sales, and Enablement to support launches, campaigns, webinars, field events, and sales plays across priority product areas. Collaborate with Partner Marketing to showcase integrations and ecosystem partnerships through joint initiatives such as webinars, workshops, and hands-on labs.
Technical Expertise: Operationalize technical product marketing best practices across teams. Stay up to date with trends in data integration, cloud data platforms, AI, deployment models, governance, etc. Serve as technical SME on the Fivetran platform, articulating how it fits into customers’ broader data stacks and workflows. Provide best practices, reference architectures, and technical validation to support sales cycles and customer conversations.
Thought Leadership: Represent Fivetran as a platform expert through events, presentations, webinars, and hands-on labs. Support analyst relations and strategic conversations by providing detailed technical insights and validating product innovation across the portfolio. Help position Fivetran as a foundational component of modern, scalable data infrastructure.
Skills We’re Looking For
2-4 years of experience in product marketing, data engineering, product management, sales engineering, and/or data and analytics consulting
Data industry experience and expertise: Either hands-on work with or knowledge of data engineering with a focus on data integration, databases, data warehouses, and related technologies (e.g. SQL, dbt, python, Spark).
Technical aptitude and a desire to learn more: Knowledge of modern data infrastructure and tools, particularly in relation to data lakes and their role in analytics and storage. Has a keen interest in all things data integration and cloud destinations and a willingness to work on new product areas as they arise.
Experience working with multiple different teams: Proven experience partnering and coaching across Product, Sales, Marketing, and Enablement teams to deliver impactful results.
Strong in-person, virtual, and written communication: Exceptional verbal and written communication skills, capable of adapting messaging for different technical personas and mediums.
Highly-organized with an excellent project management track record: Strong project management skills to juggle multiple initiatives and projects, maintain proactive communication with stakeholders, and meet deadlines.
An understanding of our target customers: The ability to gain a deep understanding of the needs and challenges of data engineers, data scientists, data architects, and technical stakeholders.
#LI-Hybrid
#LI-JC1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$178,069
—
$222,586 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States Remote; Canada Remote
ABOUT THE TEAM
At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration.
YOUR MISSION
As a Lead Product Designer focused on Growth, you’ll define how Mural earns user trust at the moments that matter most when someone first encounters the product's value, decides to go deeper, or chooses to stay.
This is end to end growth journey ownership. It's about designing the logic of how Mural grows: the moments where clarity converts, where friction is a design failure, and where the line between growth and product quality either holds or breaks. You'll work across discovery, activation, and pricing surfaces, onboarding paths, upgrade flows, lifecycle touchpoints, and in-product nudges. Most importantly, you'll orchestrate how those surfaces work together and set the standard for how growth design is practiced at Mural.
You'll succeed if you can bring full journey thinking, rigor and craft to a domain that often defaults to shortcuts and if you can help a cross-functional team understand what good growth design actually looks like.
WHAT YOU'LL DO
PLAYER RESPONSIBILITIES (INDIVIDUAL CONTRIBUTOR WORK):
- Define high-quality, user-centered discovery, activation, and monetization experiences across problem to success flows, upgrade flows, pricing surfaces, and lifecycle touchpoints — setting patterns that scale across the platform.
- Work from concept to production, delivering thoughtful UX, polished visual design, and vibe coded prototypes that help the organization understand direction, risk, and value.
- Use behavioral data as a primary design input: interpret funnel metrics, experiment results, and user signals to inform design decisions, not just validate them.
- Design and lead experiments across acquisition, activation, and expansion funnels — from hypothesis formation through read-out, in close partnership with product and data science.
- Establish reusable growth patterns in Mural's design system that balance clarity, persuasion, and long-term user trust.
- Partner with engineers to ensure accurate, high-quality implementation of flows and components.
COACHING RESPONSIBILITIES (PRACTICE LEADERSHIP & MANAGEMENT):
- Directly manage one to three designers on the growth surface: run regular 1:1s, set goals, give performance feedback, and support their career growth.
- Balance IC output with people leadership — this is a hands-on management role, not a full-time management track. Expect the majority of your time to remain in design work.
- Model how to hold craft and commercial intent simultaneously — showing peers what it looks like to design for conversion without compromising user trust.
- Mentor designers working on growth-adjacent surfaces, developing their instincts around hierarchy, motivation, friction, and funnel thinking.
- Contribute to how the team understands growth design as a discipline: a principled approach to earning user commitment.
- Champion the relationship between growth quality and product quality, helping leadership understand when they align and when they're in tension.
- Partner with research, data science, and product to elevate experimentation quality across the organization.
HYBRID RESPONSIBILITIES (BOTH PLAYER & COACH):
- Reframe problems at the funnel level helping teams understand where value is earned or lost and why.
- Lead workshops or working sessions that bring clarity to pricing, packaging, onboarding, and upgrade moment opportunities.
- Collaborate with product, research, and data science to define success metrics, shape experiment hypotheses, and interpret outcomes.
- Advocate for user trust as a growth asset, not an obstacle to conversion — and model how design holds that line.
DESIGN & RESEARCH TEAM CONTRIBUTION:
- Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration.
- Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals.
- Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences.
WHAT YOU’LL BRING
- 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments.
- 2+ years of managing other designers
- A track record of leading growth, monetization, or conversion-focused design work — not just contributing to it.
- Deep fluency in funnel thinking: you understand acquisition, activation, retention, and expansion as a connected system, not isolated moments.
- Strong data instincts: you can read behavioral data, interpret experiment results, and use both to sharpen design decisions.
- Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.
- Systems thinking: you understand how decisions cascade across surfaces, journeys, and user relationships over time.
- Experience mentoring or leading other designers, even informally — you know how to raise the quality of work around you.
- Strong communication skills that help cross-functional partners make smart, user-centered decisions.
- Comfort operating in spaces where patterns don’t yet exist and playbooks need to be written.
ALSO GREAT IF YOU BRING
- Experience with pricing architecture, packaging strategy, or monetization model design.
- Deep experience mapping and designing activation journeys — the full arc from first action to genuine value realization.
- Hands-on experience using AI-assisted tools and vibe coding to prototype growth flows, simulate behavioral nudges, and stress-test funnel logic in motion — treating code as a design material for rapid exploration.
- Background in organic acquisition or activation funnels at scale.
- Familiarity with AI-assisted experiences or contextual intelligence in growth flows.
- Experience working with data science teams on experimentation frameworks or causal inference.
- History of shaping 0→1 growth systems or redesigning broken acquisition or retention loops.
WHY YOU’LL LOVE MURAL
You’ll help shape how millions of people discover value in Mural, understand what the product can do for them, and make confident choices about their journey. You’ll design experiences that balance business goals with user trust, clarity, and delight. You’ll collaborate with thoughtful partners who care about evidence, craft, and outcomes.
At Mural, we “drink our own champagne” and use our product daily to collaborate, ideate, and prototype together. This role is Canada Remote. Your design work will shape how millions of people around the world collaborate.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
As a Senior Technical Product Marketing Manager at Fivetran + dbt Labs, you will play a pivotal role in shaping the market perception of Fivetran+dbt Labs: building compelling narratives, driving product adoption, and shaping how our products are used and understood by our enterprise customers. This is a highly cross-functional, generalist technical PMM role that will support key product areas as needed and help scale technical product marketing across the organization. This role ensures our marketing efforts align with the technical depth, clarity, and value our customers expect. Technical Product Marketing Managers at Fivetran+dbt Labs stay current on the evolving data and analytics landscape, modern data infrastructure, and emerging trends such as AI. This role is perfect for someone who’s as comfortable digging into the details of our features and our users’ needs as they are with telling a big-picture story about where our platform and industry are headed.
This is not a Product Marketing role focused solely on executing requests from the product or sales teams. Product Marketing at Fivetran+dbt Labs is highly strategic and cross-functional, collaborating across product, marketing, GTM, customer success, and executive teams to shape the direction of our product offerings and deliver customer impact. If you are passionate about driving strategy, fostering cross-functional partnerships, and contributing to transformative initiatives in the data and AI space, we’d love for you to apply.
What You’ll Do
Content Development & Messaging: Create high-impact technical collateral across the Fivetran platform, including architecture diagrams, demos, white papers, blogs, pitch decks, technical guides, and other customer-facing content. Develop thought leadership that translates complex technical concepts into clear, value-based messaging for technical audiences. Review and edit materials across the product portfolio to ensure technical accuracy, consistency, and strategic alignment.
Customer & Market Insights: Conduct research on market trends, customer needs, and competitive dynamics across the modern data ecosystem to inform product positioning and messaging. Partner closely with Product Management to deeply understand features, technical capabilities, and customer use cases across multiple product areas. Develop how-to guides, demo videos, case studies, and technical whitepapers that support adoption and expansion across key products.
Cross-Functional Collaboration: Act as a technical marketing partner to GTM Product Marketers, Demand Generation, Regional Marketing, Sales, and Enablement to support launches, campaigns, webinars, field events, and sales plays across priority product areas. Collaborate with Partner Marketing to showcase integrations and ecosystem partnerships through joint initiatives such as webinars, workshops, and hands-on labs.
Technical Expertise: Operationalize technical product marketing best practices across teams. Stay up to date with trends in data integration, cloud data platforms, AI, deployment models, governance, etc. Serve as technical SME on the Fivetran platform, articulating how it fits into customers’ broader data stacks and workflows. Provide best practices, reference architectures, and technical validation to support sales cycles and customer conversations.
Thought Leadership: Represent Fivetran as a platform expert through events, presentations, webinars, and hands-on labs. Support analyst relations and strategic conversations by providing detailed technical insights and validating product innovation across the portfolio. Help position Fivetran as a foundational component of modern, scalable data infrastructure.
Skills We’re Looking For
2-4 years of experience in product marketing, data engineering, product management, sales engineering, and/or data and analytics consulting
Data industry experience and expertise: Either hands-on work with or knowledge of data engineering with a focus on data integration, databases, data warehouses, and related technologies (e.g. SQL, dbt, python, Spark).
Technical aptitude and a desire to learn more: Knowledge of modern data infrastructure and tools, particularly in relation to data lakes and their role in analytics and storage. Has a keen interest in all things data integration and cloud destinations and a willingness to work on new product areas as they arise.
Experience working with multiple different teams: Proven experience partnering and coaching across Product, Sales, Marketing, and Enablement teams to deliver impactful results.
Strong in-person, virtual, and written communication: Exceptional verbal and written communication skills, capable of adapting messaging for different technical personas and mediums.
Highly-organized with an excellent project management track record: Strong project management skills to juggle multiple initiatives and projects, maintain proactive communication with stakeholders, and meet deadlines.
An understanding of our target customers: The ability to gain a deep understanding of the needs and challenges of data engineers, data scientists, data architects, and technical stakeholders.
#LI-Hybrid
#LI-JC1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$166,176
—
$207,719.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
San Francisco, CA • New York, NY
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