Location: Springfield, VA, United States
Construction Security Monitor with TS/SCI Clearance with CI-Poly
Springfield, VA
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The Construction Security Monitor supports construction security operations by controlling access to the site, monitoring construction personnel and activities, and ensuring compliance with established security procedures. This role requires continuous observation of construction processes, documentation of daily activities, and reporting of security incidents and anomalies. The Security Monitor operates within an active construction environment and is responsible for maintaining security awareness and enforcing site procedures.
Key Responsibilities
Control access to the construction site
Screen and escort personnel, materials, and tools entering or leaving the site
Monitor and observe construction workers during assigned tasks
Maintain control of construction materials within or moving to/from the site
Produce daily logs of all activities and events
Report all security-related incidents to the SSM
Report anomalies and counterintelligence-related incidents immediately and without delay
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Education
: High school diploma or GED equivalent
Required Experience
:
Strong verbal communication skills
Strong report writing skills with attention to detail
Excellent customer service and interpersonal skills
Ability to interpret documents and accurately apply rules and procedures
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Three (3) or more years of similar experience
High level of accountability
Work Schedule & Conditions
Schedule
: Monday–Friday, 0600–1430
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 41.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Annapolis Junction, MD, United States
Job Title
Technical Writer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Annapolis Junction, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a highly skilled
Technical Writer,
for ADG Creative, an IDS subsidiary to support a complex, technical program requiring the development, maintenance, and oversight of mission-critical documentation. This role involves creating clear, accurate, and accessible documentation for both technical and non-technical audiences, supporting engineering, cybersecurity, and acquisition efforts. The ideal candidate will have strong experience interpreting complex technical material and transforming it into structured documentation that supports operational effectiveness and knowledge management.
Key Duties
• Create and maintain technical documentation including user guides, reference manuals, training materials, requirements documents, reports, SOPs, and briefings
• Translate complex technical concepts into clear, concise documentation for both technical and non-technical stakeholders
• Research and interpret highly technical source materials such as engineering drawings, system documentation, and operational procedures
• Collaborate with subject matter experts (SMEs), engineers, analysts, and technical teams to gather and validate information
• Produce documentation supporting defense acquisition programs, cybersecurity initiatives, analytic tradecraft development, and DoD systems
• Maintain ownership of documentation lifecycle, ensuring materials remain accurate, up-to-date, and aligned with evolving workflows
• Provide expert-level technical writing, editing, and quality assurance across all phases of documentation development
• Support knowledge management initiatives to ensure accessibility and usability of documentation
• Perform additional duties as assigned
Requirements
• Bachelor of Science in Systems Engineering, Computer Science, Information Systems, Engineering Science, or related discipline
• Four (4) additional years of technical writing experience may substitute for a Bachelor’s degree
• Master’s degree may substitute for two (2) years of experience
• Seven (7+) years of experience as a Technical Writer supporting programs of similar scope, type, and complexity
• Active TS/SCI clearance with Full Scope Polygraph (FS Poly) required
• Demonstrated experience developing technical documentation for complex systems or programs
• Proficiency in Microsoft Word, PowerPoint, and Visio
• Experience using Confluence
• Strong communication skills and ability to work with cross-functional technical teams
• Writing sample required
• Background in cybersecurity is preferred but not required
Compensation
Salary $85,000k - $100,000k
Benefits
Location: Aurora, CO, United States
Construction Surveillance Technician (CST) with TS/SCI Clearance with CI-Poly
Aurora, CO
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The CST supports construction security operations within a cleared environment by monitoring site activities, analyzing construction designs, and identifying potential security vulnerabilities. This role operates on an active construction site and requires the ability to read and interpret blueprints, apply knowledge of surveillance detection principles, and document findings. The CST is responsible for maintaining continuous observation of construction processes and ensuring adherence to security requirements.
CST CERTIFICATION OPPORTUNITY
Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs.
Key Responsibilities
Operate inspection and surveillance equipment
Utilize knowledge of construction disciplines, including civil, architectural, mechanical, electrical, and electronic engineering
Read and analyze construction designs and blueprints to determine intended use
Analyze structural designs and complexities that may conceal unintended or unauthorized purposes
Apply knowledge of Technical Surveillance Countermeasures (TSCM) and surveillance detection principles
Write detailed reports in English documenting findings, issues, and security situations
Maintain daily logs during assigned shifts
Required Qualifications
Clearance
: Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance with Counterintelligence Polygraph (CI-Poly) required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Certification
: Active CST certification required for assignment / Candidates who do not currently hold an active CST certification may be considered for IDS International’s CST training and certification program prior to beginning the CST assignment
Education
: High school diploma or GED equivalent
Required Experience
:
Minimum five (5) years of experience in at least one of the following areas:
Construction security surveillance
Technical surveillance countermeasures
Industrial or government security involving counterintelligence
Construction quality assurance
Supervisory construction experience
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Ability to read and interpret construction drawings and blueprints
Ability to analyze designs and structural complexities
Knowledge of construction disciplines (civil, architectural, mechanical, electrical, electronic engineering)
Knowledge of Technical Surveillance Countermeasures (TSCM)
Familiarity with IC Tech Spec, Version 1.5.1 for ICD/ICS 705
Ability to communicate effectively in English and produce written reports and analyses
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Preferred Qualifications
Prior experience with NRO or NSA within the past 12–18 months for crossover suitability
Work Schedule & Conditions
Schedule
: Monday–Friday
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 46.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Annapolis Junction, MD, United States
Construction Surveillance Technician (CST) with Top-Secret Clearance
Annapolis Junction, MD
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The CST supports secure construction operations by conducting surveillance activities to maintain compliance with ICD 705 and related security requirements. This role requires monitoring construction processes, identifying noncompliance with secure construction standards, and ensuring that all observable construction elements meet required security guidelines. The CST operates within an active construction environment and is responsible for documenting findings, analyzing designs, and maintaining security awareness throughout the project lifecycle.
CST CERTIFICATION OPPORTUNITY
Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs.
Key Responsibilities
Operate inspection and surveillance equipment
Utilize knowledge of construction disciplines, including civil, architectural, mechanical, electrical, and electronic engineering principles
Read and analyze construction designs and blueprints to determine intended use
Analyze structural designs and complexities that may conceal unintended purposes
Apply knowledge of Technical Surveillance Countermeasures (TSCM) and construction security principles
Identify noncompliance with ICD 705 secure construction requirements
Maintain continuous observation of construction processes prior to enclosure
Write detailed reports and analyses of findings, issues, and security situations
Maintain daily logs during assigned shifts
Required Qualifications
Clearance
: Active Top-Secret clearance required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Certification
: Active CST certification required for assignment / Candidates who do not currently hold an active CST certification may be considered for IDS International’s CST training and certification program prior to beginning the CST assignment
Education
: High school diploma or GED equivalent
Required Experience
:
Ability to perform construction surveillance in compliance with ICD 705 standards
Working knowledge of ICD 705 secure construction requirements
Ability to identify noncompliance with construction security standards
Understanding of secure construction methods that must remain observable prior to enclosure
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Ability to read and interpret construction drawings and blueprints
Ability to analyze designs and structural complexities
Knowledge of Technical Surveillance Countermeasures (TSCM)
Ability to communicate effectively in English and produce written reports and analyses
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Work Schedule & Conditions
Schedule
: Monday–Friday
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 36.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Jiangxi, China
WE ARE HIRING EXPERIENCED INTERPRETERS FIXED RATE!!!
LANGUAGE: HAKkA CHIN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Yangon, Myanmar
WE ARE HIRING EXPERIENCED INTERPRETERS FIXED RATE!!!
LANGUAGE: HAKKA CHIN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Santa Ana, El Salvador
Recruiter - El Salvador (Hybrid)
🔹
Position:
Recruiter
📍
Location:
Santa Ana, El Salvador (Hybrid)
💼
Work Type:
Hybrid (Home Office and On-Site)
Do you have experience in
global recruitment
and want to make an impact in a growing company? At
OWGS
, we’re looking for a
Recruiter
to find interpreters worldwide. The ideal candidate will be proactive, able to build a strong talent network, and capable of meeting requests for hard-to-find languages.
Key Responsibilities:
Create and maintain a network of potential interpreters.
Recruit talent across various global platforms.
Work closely with other departments and use tools like Office 365.
Requirements:
Strong English skills.
Previous recruitment experience (preferred).
Knowledge of Microsoft Office 365.
Apply today and help OWGS build the best team of global interpreters!
🌎
Location: New Delhi, India
WE ARE HIRING EXPERIENCED INTERPRETERS FIXED RATE!!!
LANGUAGE: HAKHA (Chin)
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Chapinero, Bogotá, Colombia
Interpreter: Spanish!!
language: spanish
requirements:
90% english proficiency
steady wired internet connection
usb wired headset
windows 10 or macos
what we offer you:
fully remote position with a clear schedule
full-time or part-time position
immediate availability to start working after onboarding
monthly payments
per minute or fixed rate.
your responsibilities:
answer calls professionally, acting according to the interpreter’s code of conduct.
be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
go into internal professional training.
communicate and report to your team leader.
your background and experience:
proficiency/bilingual/native level of english and target language.
1+ years of interpreting experience (desirable).
high emotional intelligence and tolerance of diverse cultures.
high level of communication, listening, note-taking, and memory retention skills.
what we offer you:
fully remote position with a clear schedule
full-time or part-time position
immediate availability to start working after onboarding
internal training
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurugram, Haryana, India
NEOLYTIX · INCREDIBLY
Platform Configuration Analyst
InCredibly Platform Configuration | Non-Ops | Gurugram
DEPARTMENT
Non-Ops
EXPERIENCE
2–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
Manager
⚠ US Shift: This role operates on a US-aligned shift from our Gurugram office. Consistent availability during US business hours is required. Apply only if you can commit to this onsite.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. InCredibly is the platform we built to run our credentialing, enrollment, and licensing operations: a rules-driven system that manages workflows, documents, timelines, and payer requirements across thousands of providers.
The platform is configurable by design. Payer requirements, document checklists, follow-up protocols, and workflow variants live in a rules layer and knowledge base, not in code. When the rules are right, the platform does the work. When they are missing or wrong, people do it by hand. This role owns that rules layer.
This is not a delivery role and not a development role. You are the person who decides how the platform thinks. Half the job is keeping the knowledge base accurate. The other half is turning what our operations team knows into configuration the platform can execute: workflow rules, stage templates, gate conditions, validation rules, and defaults that reduce manual work for analysts on the floor.
What You Will Do
1. Knowledge Base & Rules Management
Build and maintain the platform knowledge base: document checklists, validation rules, follow-up protocols, and workflow defaults, structured so the system acts on them rather than as prose for a human to read.
Author configuration rules by work type, category, and variant. Keep them current as operational requirements evolve.
Own the flag queue: triage issues raised by analysts, fix them, and route changes through the change-request approval workflow.
2. Workflow Configuration
Translate operational patterns into workflow configuration: stage sequences, variant rules, SLA adjustments, gate requirements, and follow-up cadences.
Design and test configuration changes before they go live. Version your changes, document why you made them, and maintain a clean audit trail.
Coordinate with operations leads to understand process changes and translate them into updated configuration.
3. Schema & Data Model Partnership
Work with the engineering team when a real-world rule does not fit the existing schema. Spot the mismatch, articulate why, and propose the change with enough context for a developer to act on it.
Use SQL to validate your own work and verify data accuracy before changes hit production.
4. Measurement & Training
Track what your rules do: reductions in manual touches, rework, and first-pass failures. Propose the next configuration improvement candidates from this data.
Write SOPs by work type and brief analysts on how configuration changes affect their workflows. You write for people who will run the process, not for a file.
What You Bring
Must-Have
2 to 5 years configuring rules, data, or workflows in an enterprise platform. Backgrounds that translate well: benefit or provider configuration in payer systems (Facets, QNXT, HealthRules, Amisys), EHR application analysis (Epic, Oracle Health, Meditech), enterprise SaaS administration (Salesforce, ServiceNow, Workday, Pega), or business rules engine configuration.
A demonstrated ability to take an unstructured source document, a policy, a set of requirements, an email thread, and decompose it into fields, conditions, exceptions, and checklists. You will be asked to show this in a work sample.
Basic SQL: you use it to query, validate, and reconcile data. Not a course listing.
Version control and change discipline: you document why you made a change, test before you push, and own the outcome when something breaks downstream.
Clear written English. Other people will run the SOPs and playbooks you write.
Strong Preference
Experience with configurable workflow engines, BPM platforms, or business rules engines where you designed the rules, not just executed them.
JIRA: used for managing configuration change requests, flag queues, and work tracking alongside engineering and operations teams.
BPMN 2.0 awareness: ability to read and interpret process flow diagrams and translate them into platform workflow configuration.
Prior experience working with US clients or in a US time-zone overlap model.
Experience across more than one platform or system type: the ability to map a rule from one configuration environment to another.
Nice-to-Have
Exposure to US healthcare operations, RCM workflows, or provider credentialing and enrollment.
Familiarity with credentialing technology platforms such as symplr, Modio Health, Medallion, or similar.
Salesforce, ServiceNow, or Workday administration certification.
Epic certification or formal Facets/QNXT training.
Who You Are
You see structure in a document that most people read as prose. A requirements page is a schema to you before it is a process.
You break things before calling a configuration complete, because you have actually tested it.
You write documentation that the person after you can follow without asking questions.
You push back on vague requirements because you know what happens when a rule is ambiguous and live.
Eligibility Criteria
Education: Graduate degree in any discipline. Computer science, information systems, or a business-adjacent field is an advantage but not required.
SQL: actively used for validation and data checking, not just listed as a skill. Assessed in the work sample.
Shift: US-aligned shift, onsite in Gurugram. Consistent availability during US business hours is required from day one.
Notice Period: 60 to 90 days is typical for this profile. Please state your notice period clearly.
Performance Expectations
What success looks like:
First 90 days: domain immersion complete. Playbooks, checklists, and follow-up defaults are live for the highest-volume work types. You own the flag queue and the change-request workflow.
6 months: your first configuration improvements are in production and measured. Analysts treat the knowledge base as the source of truth rather than their own notes.
12 months: the rules layer, not analyst memory, drives most routine work. You are defining the next configuration roadmap with the Manager.
Hiring Process
Stage 1: Application review. Include a short note with your CV (150 to 200 words): describe one rule, template, or configuration you built that removed manual work. What was the source? How did you structure it? What happened after it went live? Applications with the note are reviewed first.
Stage 2: TA screening call (20 minutes). Role fit, configuration background, and SQL usage check.
Stage 3: Work sample (90-minute take-home, mandatory). You receive a business rules document and structure it into fields, conditions, checklists, and gate conditions. Skippable by nothing.
Stage 4: Hiring manager interview with the Product Owner covering your work sample output and configuration approach.
Stage 5: Domain and technical interview with Operations Leadership and Engineering.
Stage 6: Offer.
Why Join Neolytix
Greenfield Ownership
You define the rules layer of a live platform used in production every day. Not maintaining someone else's configuration. Not a ticket queue.
Direct Access
You work with the Product Owner and Operations Leadership directly. No multi-layer hierarchy between you and the decision.
Domain You Can Learn
US healthcare and credentialing operations are taught by the team. The configuration aptitude is what we hire for.
Product Trajectory
InCredibly is moving toward standalone software licensing. The person who defines how the platform encodes rules grows with it.
Location: Dubai, UAE
Workplace: onsite
About us:
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the role:
The Senior Information Security Specialist (GRC) independently leads complex governance, risk, and compliance activities and serves as a subject matter expert in one or more GRC domains — enterprise information security governance, risk management frameworks, regulatory compliance, or third-party risk management.
The role produces high-quality GRC deliverables, provides technical mentoring to junior and mid-level team members, and contributes directly to the continuous improvement of the organization's GRC framework, risk treatment processes, and compliance reporting mechanisms. The Senior Specialist bridges technical execution and programme leadership, collaborating with leads, legal, audit, and business stakeholders to deliver mature, effective GRC outcomes aligned with the UAE Fintech regulatory environment.
Key Responsibilities
Information Security Governance Leadership:
Lead the development, review, and continuous improvement of information security policies, standards, procedures, and governance frameworks, ensuring alignment with CSF, NCA ECC, ISO 27001, and PCI-DSS.
Serve as the subject matter expert for assigned regulatory domains, providing authoritative interpretation of requirements and translating them into implementable control objectives.
Monitor and proactively track regulatory and legal developments affecting information security, assessing impact and recommending updates to the governance framework.
Prepare and review governance documentation (RACI matrices, security charter updates, governance committee packs) and present findings to senior stakeholders.
Lead the preparation of regulatory self-assessments and compliance attestations, coordinating evidence gathering and quality-reviewing submissions before senior sign-off.
Mentor junior team members on governance documentation quality, regulatory interpretation, and risk assessment methodology.
Enterprise Risk Management:
Lead the execution of complex enterprise information security risk assessments, applying advanced qualitative and quantitative methodologies to produce risk profiles aligned with the organisation's risk appetite.
Own and maintain the enterprise information security risk register, ensuring accuracy, currency, and appropriate escalation of significant risks.
Lead BIA processes for critical business functions, coordinating with asset owners, analysing recovery requirements, and producing BIA outputs for Business Continuity and Disaster Recovery planning.
Design and execute control effectiveness testing programmes, producing findings reports with gap analysis and risk-ranked remediation recommendations.
Lead third-party information security risk management, designing assessment frameworks, conducting in-depth vendor reviews, and maintaining the third-party risk register.
Produce executive-quality risk reporting with trend analysis, emerging risk identification, and treatment progress tracking for senior management and committee consumption.
Compliance Programme Delivery:
Lead compliance monitoring activities for CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS, producing gap analyses, treatment plans, and periodic compliance status reports.
Manage internal and external audit cycles, coordinating evidence collection, reviewing evidence quality, engaging with auditors, and tracking remediation to closure.
Design and deliver the security awareness programme, producing targeted content for different staff segments, conducting awareness sessions, and analysing effectiveness metrics.
Develop and maintain GRC programme metrics dashboards, ensuring KPIs and KRIs are accurately measured and presented to senior management on schedule.
Lead the integration of information security requirements into third-party contracts, procurement processes, and major project onboarding.
Contribute to the development of the information security programme strategy, identifying capability improvement opportunities and recommending investment priorities to the Lead.
Cross-Functional Collaboration & Knowledge Leadership:
Serve as the primary GRC point of contact for assigned business and technology teams, providing expert guidance on security requirements, risk treatment, and compliance obligations.
Lead information classification and security requirements reviews for significant IT, product, and business projects.
Contribute to the GRC knowledge base, developing reusable templates, guidance documents, and training materials for internal use.
Represent the GRC function in cross-functional working groups, project steering committees, and regulatory workstreams.
Skills, Knowledge and Expertise
Education:
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
A Master's degree in Information Security, Risk Management, or Business Administration is an advantage.
Experience:
3+ years of progressive professional experience in information security governance, risk management, or compliance.
Demonstrable experience independently leading risk assessment cycles, regulatory compliance programmes, or audit coordination activities.
In-depth knowledge of at least two regulatory frameworks applicable to Fintech environments (CSF, NCA ECC, PDPL, ISO 27001, PCI-DSS) is required.
Experience in a regulated Fintech or banking environment is strongly preferred.
Certifications & Licences:
ISO 27001 Lead Implementer (required).
CRISC (Certified in Risk and Information Systems Control) or CISM: required or actively working toward.
CDPSE (Certified Data Privacy Solutions Engineer) is an advantage for PDPL specialists.
Benefits
A working environment that gives you autonomy and responsibility from day one.
You should be comfortable with the idea that the quality of your work will influence the shape of your career.
Participation in the company’s employee stock options program.
Health Insurance
Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose—whether for health and well-being, education and professional development or travel needs!
Location: Riyadh, KSA
Workplace: onsite
As the Compliance Officer, you will support the effective implementation and ongoing management of the organization's compliance framework to ensure adherence to SAMA regulatory requirements, applicable laws, and internal policies. You will independently perform compliance monitoring, regulatory analysis, risk assessments, regulatory obligations tracking, and compliance reviews, while providing day-to-day advisory support to business functions.
Key Responsibilities
Support the implementation and ongoing management of the organization's compliance framework in line with SAMA regulations and applicable regulatory requirements.
Monitor SAMA circulars, regulatory updates, guidance, and relevant industry developments and assess their impact on the organization's activities.
Conduct regulatory research and analysis and translate applicable requirements into practical compliance actions and internal requirements.
Support the development, review, and maintenance of compliance policies, procedures, standards, and controls.
Perform compliance monitoring and testing activities to assess adherence to regulatory requirements, policies, procedures, and established controls.
Conduct compliance risk assessments and identify potential regulatory risks, control gaps, and areas requiring remediation.
Maintain regulatory obligations trackers and monitor the implementation and completion of SAMA regulatory requirements across relevant business functions.
Provide day-to-day compliance advisory support to business teams on SAMA regulatory requirements, policies, processes, and operational activities.
Review products, services, processes, partnerships, and business initiatives to identify applicable compliance requirements and potential regulatory risks.
Support the preparation, review, and submission of regulatory reports and other required regulatory communications.
Conduct compliance reviews and assessments relating to potential regulatory breaches, policy violations, and control weaknesses.
Document compliance findings, recommendations, and remediation actions and monitor progress against agreed timelines.
Support investigations into potential compliance breaches and regulatory issues, escalating material or complex matters to the Compliance Manager.
Support regulatory examinations, internal audits, and independent compliance reviews by preparing documentation, coordinating responses, and tracking remediation activities.
Maintain accurate and up-to-date compliance registers, records, trackers, and supporting documentation.
Prepare compliance reports, monitoring results, regulatory updates, risk assessments, and other materials for management review.
Support the development and delivery of compliance training and awareness activities.
Work closely with Risk, Legal, Internal Audit, Operations, Information Security, and business teams to strengthen compliance controls and address regulatory requirements.
Identify opportunities to improve compliance processes, controls, monitoring activities, and reporting.
Escalate material compliance risks, breaches, control deficiencies, and regulatory concerns to the Compliance Lead in a timely manner.
Skills, Knowledge and Expertise
Bachelor's degree in Law, Finance, Business Administration, Accounting, Risk Management, Compliance, or a related discipline.
At least 3 years of experience in Compliance, Regulatory Compliance, Risk Management, Governance, Audit, or a related function, preferably within banking, financial services, fintech, or another regulated environment.
Good working knowledge of SAMA regulatory requirements and applicable Saudi financial services regulations.
Good understanding of compliance frameworks, SAMA regulatory obligations, compliance monitoring and testing, risk assessments, and internal controls.
Experience conducting compliance monitoring, regulatory research, compliance reviews, risk assessments, or related compliance activities.
Experience developing, reviewing, and maintaining compliance policies, procedures, and controls.
Ability to interpret SAMA regulatory requirements and translate them into practical business requirements and compliance actions.
Experience supporting regulatory examinations, internal audits, compliance reviews, investigations, and remediation activities.
Strong analytical and problem-solving skills, with the ability to identify regulatory risks and recommend appropriate actions.
Strong communication and stakeholder management skills, with the ability to work effectively with business and control functions.
Strong attention to detail and ability to maintain accurate compliance documentation and records.
Ability to manage multiple priorities and work independently on assigned compliance activities in a fast-paced regulated environment.
High level of integrity, professionalism, confidentiality, and sound regulatory judgment.
Compliance certification such as CAMS, CCO, or an equivalent certification is preferred.
Additional certifications in risk management, governance, financial crime, or regulatory compliance are considered an advantage.
Benefits
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fintech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Riyadh, KSA
Workplace: onsite
The Lead Anti-Fraud Officer independently leads complex governance, risk, and compliance activities and serves as a subject matter expert in one or more GRC domains — enterprise information security governance, risk management frameworks, regulatory compliance, or third-party risk management. The role produces high-quality GRC deliverables, provides technical mentoring to junior and mid-level team members, and contributes directly to the continuous improvement of the organization's GRC framework, risk treatment processes, and compliance reporting mechanisms.
The Lead Anti-Fraud Officer operates as a bridge between technical execution and programme leadership — collaborating with leads, legal, audit, and business stakeholders to drive mature and effective GRC outcomes aligned with the Saudi Fintech regulatory environment.
Key Responsibilities
Lead the development, review, and continuous improvement of information security policies, standards, procedures, and governance frameworks.
Serve as the subject matter expert for assigned regulatory domains, providing authoritative interpretation of requirements and translating them into implementable control objectives.
Monitor and proactively track regulatory and legal developments affecting information security — assessing impact and recommending updates to the governance framework.
Prepare and review governance documentation — RACI matrices, security charter updates, governance committee packs — and present findings to senior stakeholders.
Lead the preparation of regulatory self-assessments and compliance attestations, coordinating evidence gathering and quality-reviewing submissions before senior sign-off.
Mentor GR1–GR2 team members on governance documentation quality, regulatory interpretation, and risk assessment methodology.
Enterprise Risk Management
Lead the execution of complex enterprise information security risk assessments, applying advanced qualitative and quantitative methodologies to produce risk profiles aligned with the organization's risk appetite.
Own and maintain the enterprise information security risk register — ensuring accuracy, currency, and appropriate escalation of significant risks.
Lead BIA processes for critical business functions — coordinating with asset owners, analysing recovery requirements, and producing BIA outputs for Business Continuity and Disaster Recovery planning.
Design and execute control effectiveness testing programmes, producing findings reports with gap analysis and risk-ranked remediation recommendations.
Lead third-party information security risk management — designing assessment frameworks, conducting in-depth vendor reviews, and maintaining the third-party risk register.
Produce executive-quality risk reporting with trend analysis, emerging risk identification, and treatment progress tracking for senior management and committee consumption.
Compliance Programme Delivery
Lead compliance monitoring activities for CFFR, NCA ECC, PDPL, ISO 27001, and PCI-DSS — producing gap analyses, treatment plans, and periodic compliance status reports.
Manage internal and external audit cycles — coordinating evidence collection, reviewing evidence quality, engaging with auditors, and tracking remediation to closure.
Design and deliver the security awareness programme — producing targeted content for different staff segments, conducting awareness sessions, and analysing effectiveness metrics.
Develop and maintain GRC programme metrics dashboards, ensuring KPIs and KRIs are accurately measured and presented to senior management on schedule.
Lead the integration of information security requirements into third-party contracts, procurement processes, and major project onboarding.
Contribute to the development of the information security programme strategy, identifying capability improvement opportunities and recommending investment priorities to the Lead.
Cross-Functional Collaboration & Knowledge Leadership
Serve as the primary GRC point of contact for assigned business and technology teams — providing expert guidance on security requirements, risk treatment, and compliance obligations.
Lead information classification and security requirements reviews for significant IT, product, and business projects.
Contribute to the GRC knowledge base — developing reusable templates, guidance documents, and training materials for internal use.
Represent the GRC function in cross-functional working groups, project steering committees, and regulatory workstreams.
Perform additional responsibilities as assigned by management.
Skills, Knowledge and Expertise
Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field.
A Master's degree in Information Security, Risk Management, or Business Administration is an advantage.
3–5 years of progressive professional experience in information security governance, risk management, or compliance. Demonstrable experience independently leading risk assessment cycles, regulatory compliance programmes, or audit coordination activities.
In-depth knowledge of the
CFFR framework
is required.
Experience in a regulated Fintech or banking environment is strongly preferred.
Benefits
We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
You will have an opportunity to learn and grow in one of the fastest growing fintech companies in the region
We offer you relocation support as well as we guide you through all the process.
We’ll set you up with the devices required for your work.
Location: Riyadh, KSA
Workplace: onsite
BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity
checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and
collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal
inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why
a critical service went down with no warning.
As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence
questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms,
which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures.
Key Responsibilities
Due Diligence & Onboarding
Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping.
Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or
fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing,
banking, and collections partners.
Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights,
breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties.
Risk Assessment & Ongoing Monitoring
Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews.
Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and
adverse media.
Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually
is.
Cross-Functional Partnership
Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed.
• Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident
trends into decisions leadership can act on.
Offboarding & Exit Management
Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing.
Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors
classified as critical or important.
Skills, Knowledge & Expertise
3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences.
Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or
CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away.
Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations
(GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and
outsourcing/operational resilience expectations for critical third parties.
Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a
fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal
needs to walk.
Ability to translate risk findings for people who don't think in risk terms, including explaining to a
commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later.
Strong analytical skills with the ability to interpret vendor performance and control data to support
operational decisions.
Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of
the organization.
Full professional proficiency in English required; Arabic is a plus.
Nice to have:
Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring
vendors, or collections agencies specifically.
Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment
workflows and vendor inventory.
CTPRP, CRISC, CISA, or CISM certification.
Location: Santa Ana, El Salvador
LANGUAGE ACCESS ADMINISTRATOR
The language access oversees implementation of the following tasks:
Develop action plans to increase productivity.
Outline measures to ensure quality and interpreters performance.
Maintain a regularly updated date base of all interpreter’s productivity.
Oversee personnel and performance of interpreters.
Data analysis and report writing.
Comply with KPIs.
Desirable qualifications:
Strong English skills.
Proficient in Microsoft Office, Power BI.
Effective communication and organizational skills.
Must be well organized and detail oriented with the ability to adhere to strict project timelines and deadlines.
Excellent interpersonal skills.
Education:
System Engineer, Bachellor Degree in English Language, Bachellor Degree in Computer Science.
Location: Houston, TX, United States
Are you
based in the US
and skilled interpreter looking for a rewarding role where your voice makes a difference? We are seeking talented individuals proficient in
Korean
and English
to join our global network. If you are passionate about cultural exchange and committed to professional excellence, we want to hear from you! This is a
Home-Based
position offering full flexibility.
The Role:
As a Professional Interpreter, you will facilitate vital communication between
Korean and English
speakers. You will process information with speed and precision, ensuring every message is delivered with professional accuracy. You will be a key partner in bridging language gaps in high-stakes environments, specifically within the healthcare sector.
What we look for:
Fluency:
Full proficiency in both English and Korean.
Location: US BASED
Experience:
3+ years of interpretation experience is required.
Skills:
Exceptional listening, memory retention, and note-taking abilities.
Precision:
Ability to render concepts and meanings accurately, following established protocols without omissions.
Cultural Insight:
Skill in explaining cultural nuances to ensure clear communication.
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Work from Home:
Enjoy the comfort and safety of your own office.
Stability:
Secure a long-term contractor position.
Rapid Start:
Immediate availability to begin after a streamlined onboarding.
Reliable Earnings:
Guaranteed monthly payments.
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically)
Go into internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: El Salvador
Would you like to be part of a globally impactful interpretation company? 💻
At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals.
🖥 Position: Operations Team Leader.
📍 Location: Santa Ana, El Salvador.
💼 Work Type: Hybrid (Home Office and On-Site).
Job Description:
The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed.
As well as ensuring all KPI´s targets are reached.
Key Responsibilities:
- Maintain constant and effective communication with our Interpreters Team.
- Collaborate with different Departments to Coordinate Efforts.
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process.
Requirements:
- Knowledge in the Interpretation Industry.
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365.
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.
Benefits of joining CLS:
- Dynamic and Collaborative work environment.
- Flexibility to work both from home and on-site.
- Opportunities for Professional Growth.
IMPORTANT: This position is available
ONLY for El Salvador residents
. If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀
leadEl Salvador
Annapolis Junction, MD, United States
Aurora, CO, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Gurugram, Haryana, India; Propose the next configuration improvement candidates from this data; Prior experience working with US clients or in a US time-zone overlap model
ОфисseniorDubai, UAE
ОфисRiyadh, KSA; We offer you relocation support as well as we guide you through all the process
ОфисseniorRiyadh, KSA; We offer you relocation support as well as we guide you through all the process