Задачи:
— Разработка и поддержка платформенных backend-сервисов на Kotlin.
— Переписывание легаси-кода на PHP на стек Kotlin, включая разбор существующей логики, проектирование нового решения и перенос без потери функциональности.
— Работа с реляционными и NoSQL базами данных, брокерами сообщений и API публичных облаков (Яндекс Облако, Cloud.ru/SberCloud).
— Участие в код-ревью, архитектурных сессиях и проектировании решений.
— Взаимодействие с командой аналитиков, DevOps и других разработчиков.
— Написание технической документации по своим сервисам.
Требования:
— Опыт коммерческой разработки на Kotlin / Java не менее 5 лет, из которых минимум 3 года на Kotlin.
— Уверенное знание одного или нескольких фреймворков: Vert.x, Spring Boot, Ktor.
— Опыт работы с реляционными и NoSQL базами данных.
— Умение писать чистый, поддерживаемый код и работать в команде.
— Готовность разбираться в чужом легаси-коде и выносить его в понятные сервисы.
Будет плюсом:
— Опыт работы с системами мониторинга Prometheus, Grafana.
— Знание брокеров сообщений Apache Pulsar, RabbitMQ.
— Опыт работы с Temporal.
— Понимание принципов построения распределённых систем.
— Опыт работы с PHP для чтения и переноса легаси.
Условия:
— Гибкий график работы с возможностью начинать день в 8:00, 9:00 или 10:00.
— Полностью удалённый формат работы с возможностью работать из любого города России.
— Официальное оформление по ТК РФ с полным соцпакетом и «белой» зарплатой два раза в месяц.
— Пакет лояльности от PrimeZone.
Задачи:
— Создавать понятную и структурированную документацию для функций любого масштаба, включая новые live-ивенты и ребаланс экономических систем.
— Вести разработку в роли фичаоунера: взаимодействовать с командой, проводить презентации и ревью, контролировать качество реализации.
— Работать с аналитикой: заказывать A/B-тесты и исследования, анализировать результаты и выявлять точки роста проекта.
— Генерировать и прорабатывать новые идеи для поддержания интереса и свежести игры.
— Участвовать в обсуждениях, поиске решений и обеспечении результата в своих зонах ответственности.
Требования:
— Опыт работы в разработке мобильных игр не менее 3 лет на позиции Game Designer или Feature Owner.
— Знание мета-игры, экономики и Live-Ops.
— Опыт координации работы команды, доведения задач до результата, а также настройки и оптимизации процессов.
— Умение анализировать ключевые метрики и принимать решения на основе данных.
— Будет преимуществом: навыки интеграции конфигураций в Unity.
Условия:
— Гибкий старт рабочего дня с обязательной связью с командой с 12 до 18 по GMT+3.
— Работа в офисах в Черногории, Сербии, Армении, Кипре и ОАЭ с качественным софтом и комфортным рабочим местом.
— Возможность удалённой работы из других стран.
— Забота о здоровье: поддержка здорового питания, частичная компенсация занятий с психологом, программа ДМС или виртуальная клиника в зависимости от локации.
— Поддержка профессионального развития: оплата 50% изучения английского и второго иностранного языка, а также профильных курсов.
— Внутренние митапы и участие в конференциях.
— Бонусы на важные жизненные события и ценные подарки на годовщины работы.
— Реферальная программа.
— Корпоративные мероприятия: кибертурниры, тимбилдинги, квизы, игры, настолки, киновечера и мерч.
ГибридseniorУ нас гибкий старт рабочего дня, главное – с 12 до 18 (по GMT+3) мы всегда на связи с командой
Задачи:
— Сбор, анализ и документирование бизнес-требований (BRD, User Stories, Acceptance Criteria) от внутренних и внешних заказчиков;
— Моделирование бизнес-процессов в нотациях BPMN (AS IS / TO BE), проведение GAP-анализа и выявление точек оптимизации;
— Формализация функциональных и нефункциональных требований, подготовка технических заданий и спецификаций для команды разработки;
— Взаимодействие с разработчиками, тестировщиками и стейкхолдерами на всех этапах жизненного цикла проекта;
— Участие в тестировании решений (составление тест-кейсов, приемочное тестирование), контроль соответствия реализации требованиям;
— Ведение проектной документации, базы знаний и инструкций для пользователей;
— Самостоятельное ведение проектов изменений, приоритизация бэклога, анализ метрик продукта и валидация гипотез на основе данных;
— Разработка рекомендаций по оптимизации бизнес-процессов и участие во внедрении изменений;
— Обучение и поддержка junior-аналитиков, формирование лучших практик в команде.
Требования:
— Опыт работы от 3 до 6 лет в роли бизнес-/системного аналитика в складской или транспортной логистике;
— Высшее образование в области информационных технологий, бизнес-информатики, прикладной информатики, экономики, менеджмента, логистики, управления цепями поставок или иной релевантной специальности;
— Понимание процессов логистики сборных грузов (LTL);
— Знание складских операций, 1С:Предприятие, Jira;
— Опыт работы с Mobile Smarts: сценарии работы через ТСД (сканирование, подтверждение операций, печать этикеток), настройка профилей и ролей, интеграция с 1С;
— Знание Agile-методологии;
— Навыки моделирования процессов: BPMN (диаграммы активностей, последовательностей), техники сбора требований (интервью, воркшопы, наблюдения), приоритизация (MoSCoW, RICE);
— Опыт документирования: BRD, FRD/NFR, технические задания, спецификации интеграций, пользовательские инструкции, Acceptance Criteria.
Условия:
— Работа в крупной транспортной компании, занимающей лидирующие позиции на рынке в своем сегменте;
— Официальное трудоустройство с первого рабочего дня;
— Прозрачная система оплаты труда: оклад плюс премии;
— Плавный вход в должность, индивидуальное наставничество;
— Участие в корпоративных мероприятиях (спортивные мероприятия, тимбилдинги, выставки и прочее);
— Подарки для сотрудников и их детей на праздники;
— График работы: понедельник - пятница, с 9:00 до 18:00 или 10:00-19:00.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for an experienced
Senior Learning Associate
to join our
Product Development
team. The ideal candidate will be responsible for designing, developing and implementing innovative, engaging, and effective training programs for a fast-paced corporate environment.
As a Senior Learning Associate, your tasks will include the following:
Develop and design great learning experiences and products, including Official Books, Official Training Materials for instructor-led and e-learning courses, and Exams.
Apply instructional design principles and adult learning theory utilizing a variety of media and technologies.
Continuously improve as per latest trends and feedback analysis.
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. AI, Adaptive learning/assessment, etc.).
Work effectively within a team, including Commissioning Editors, Project Editors, Project Managers, Developers, Trainers, Subject Matter Experts.
What we look for:
Bachelor's degree in Instructional Design, Education, or related field, Master’s Degree will be considered an asset.
Experience in designing and developing instructor-led training, virtual classroom training, and blended learning solutions, preferable in the training sector.
Knowledge and experience with instructional design methodologies such as ADDIE, SAM.
Proficient in using eLearning development software, such as Adobe Captivate and Articulate Rise and/or Storyline.
Experience with learning management systems (LMS).
Native or excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advanced level certification is desirable.
Excellent teamwork and project management skills, with the ability to manage multiple projects simultaneously in a fast-paced environment.
Excellent interpersonal, verbal, and written communication skills, with the ability to build relationships and collaborate with stakeholders at all levels of the organization.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values that guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
Kindly submit your CV in English. All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now! 📥
PeopleCert
is looking for a
Senior Content Associate / Senior Editorial Associate
, experienced in publishing English content, who will be responsible for commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute.
As a Senior Content Associate your tasks will include the following:
Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality
Work closely with subject-matter experts, commissioning editor, product development, and product management to ensure that core guidance is aligned with the product specification
Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development
Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing
Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications
What we look for:
Bachelor’s degree in a similar field
3+ years experience in a similar role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials
Exceptional copywriting, copyediting and proofreading skills
Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills
Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset
Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools)
Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset
Advanced computer literacy is required. ECDL Advanced level certification is desirable
Excellent interpersonal, verbal, and written communication skills
Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline
Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
Kindly submit your CV in English. All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for a
Senior Assessment Associate
, who will manage and deliver our world-class examination documents. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions. The successful candidate will collaborate with other teams to support the development and maintenance of the qualifications schemes and he/she creates high-quality output within agreed timeframes and budgets.
As a Senior Assessment Associate your tasks will include the following:
Work with a range of teams to develop assessment documents that accurately test the core guidance of a product, and that meet the need of the business.
Facilitate meetings with external experts to develop and review assessment documents.
Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification.
Review and approve exam documents (questions, syllabi, sample papers, specifications) against agreed quality criteria.
Investigate and propose solutions in response to candidate complaints and potential malpractice.
Provide creative solutions to the challenges that arise during the development and maintenance of assessment documents, while adhering to a schedule, budget (track of all spending), and quality requirements.
Document and maintain the processes used in the development and maintenance of examination documents- identify issues and initiate changes as appropriate.
Work with the Assessment Team to ensure that all PeopleCert exam-related processes comply with appropriate standards at both national and international levels (and where relevant coordinate with the accreditation team on the delivery of this).
Input into the annual and strategic business plans for PeopleCert and relevant monthly reports.
Manage exam changelogs and the related change/ development activities in accordance with best-practice project management.
What we look for:
Bachelor’s degree in a similar field.
Experience in development, production, and delivery of examination services.
Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery.
Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset.
Proven experience in a supervisory role.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Strong project management skills and knowledge.
Self-reliant and resourceful, able to work under pressure, to multi-task, facilitate and coordinate teams and resources.
Knowledge of exam development platforms will be an asset.
Excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools).
Advanced computer literacy is required. ECDL Advanced level certification is desirable.
Excellent interpersonal, verbal, and written communication skills.
Ability to build and maintain relationships across different functions and organization levels, showing an understanding of, and sensitivity to stakeholder needs.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values that guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Bratislava, Slovakia; Prague, Czechia; Kraków, Poland; Bucharest, Romania; Warsaw, Poland
We are looking for a Senior Automation QA Engineer to develop and maintain two interconnected projects: a Python-based test automation framework and an AI-powered QA automation solution.
Our team ensures quality across the gaming platform, internal back-office systems, and customer-facing websites.
We value autonomy, ownership, and practical solutions. Meetings are kept to a minimum - one weekly stand-up and additional discussions when needed.
Requirements
Technical Skills
- Strong Python engineering skills and hands-on experience independently developing test automation frameworks;
- Solid experience with API and UI test automation;
- Good understanding of software architecture, code quality, and maintainability;
- Strong analytical thinking, debugging, and code review skills.
AI & Automation
- Practical experience using OpenAI Codex or Claude Code in development workflows;
- Ability to design and implement AI-powered automation solutions;
- Understanding of MCP and its applications for integrating AI with testing tools and infrastructure;
- Ability to critically evaluate and validate AI-generated solutions.
Testing & Ownership
- Solid understanding of testing principles and experience-based testing;
- Ability to identify where automation provides real value;
- Ability to work independently, take ownership, and make technical decisions;
- Languages: Ukrainian (Proficient), English (B2).
Responsibilities
- Develop and evolve two interconnected projects: test automation and AI-powered QA solutions;
- Build integrations between AI tools, testing infrastructure, and internal services;
- Improve test coverage, reliability, and overall QA efficiency;
- Analyse test results, investigate failures, and identify root causes;
- Collaborate with developers to improve product quality and maintainability.
Technology Stack
- Python (pytest)
- Playwright
- Postman
- Docker
- Git
- Jenkins (CI/CD)
- Kibana
- Jira
- TestRail / Testmo
- OpenAI Codex / Claude Code
- Model Context Protocol (MCP)
Benefits
Why Join Us?
🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;
💕 A Collaborative Culture – Join a supportive and understanding team;
💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;
📆 Unlimited vacation & sick leave – Because we prioritize your well-being;
📈 Professional Development – Access a dedicated budget for self-development and learning;
🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;
🫂 Mental health support – Free consultations with a corporate psychologist;
🇬🇧 Language learning support – We cover the cost of foreign language courses;
🎁 Celebrating Your Milestones – Special gifts for life’s important moments;
⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;
🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;
🖥 Modern Tech Setup – Get the tools you need to perform at your best;
🚚 Supported Relocation Opportunities – Explore opportunities to relocate to one of our company hubs with financial assistance.
Location: Portugal; Germany; Poland; Serbia; Boshnya, Belarus
As the Senior macOS QA Engineer, you will be responsible for validating the stability, security, and compatibility of a secure macOS platform used to protect sensitive systems. This is a hands-on manual and exploratory QA role (not an automation role) that requires deep, practical experience with macOS internals, system extensions, and application behavior. You will work alongside a highly experienced team of engineers and reverse engineers to design and execute manual test plans that dig into system extensions, inter-process communication, and low-level operating system behavior.
If you thrive on identifying edge cases, love all things macOS, enjoy breaking complex systems in controlled ways, and have an investigative mindset for system behavior, this role is for you.
This is not a fit if macOS has been a secondary platform, or if your experience is mainly iOS, web or automation.
Responsibilities
Test macOS security features spanning system extensions, Endpoint Security, and Network Extension frameworks.
Design and execute manual test plans for system extensions, inter-process communication (XPC), and low-level operating system integration points.
Explore and document edge cases, race conditions, compatibility scenarios, and regressions across macOS versions.
Reproduce and isolate complex issues related to sandboxing, SIP and TCC interactions, Launch Services, and daemon behaviors.
Work directly with development, support, product, and automation teams to triage, verify, and regress bugs and compatibility issues.
Validate interactions between the platform and third-party macOS apps and services.
Collaborate with SDETs to turn exploratory and regression cases into automation candidates.
Maintain close familiarity with changes in macOS releases and how they may impact functionality and compatibility.
Requirements
5+ years of QA experience with macOS applications, with a focus on security, system-level, or compatibility testing.
Strong understanding of macOS internals, including System Extensions, Endpoint Security, XPC, TCC, SIP, Launch Services, and file systems.
Familiarity with macOS diagnostic and monitoring tools such as Console, Activity Monitor, Instruments, fs_usage, dtrace, tcpdump, and lldb.
Experience testing low-level products such as VPNs, endpoint security tools, or antivirus software.
Ability to read crash reports and debug logs and identify root causes.
Ability to work independently and investigate issues thoroughly before escalating.
Excellent written communication for clear test case documentation and bug reports.
Comfortable working in Terminal (launchctl, log, systemextensionsctl, tccutil)
Able to set up and fully clean test environments (VMs/snapshots, removing extensions, resetting permissions)
Availability to work during US Eastern Time (EST) business hours.
Claims will be checked:
Interviews include hands-on questions about the experience listed on your CV.
Benefits
Compensation: Based on experience
PTO and holidays
** Only CVs submitted in English will be considered **
Location: Monterrey, Mexico; Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.CO, Colombia; Rosario, Remote.LATAM-country
You will be the first point of contact for application issues, working directly with end users to diagnose and resolve technical problems, and validating development changes before they reach production. The role combines hands-on support work with strong SQL and .NET skills.
The project is a new squad within the client’s technology department, responsible for supporting the internal applications that front-office and back-office teams rely on every day. These include trade order management and reconciliation systems. The squad is the first point of contact for application issues and works closely with end users and developers to keep these systems stable, monitored and well documented.
Act as the first point of contact for application-related issues, working closely with end users to identify, diagnose and resolve technical problems.
Support trade order management and reconciliation systems used by front-office and back-office teams.
Monitor system performance and troubleshoot issues quickly.
Support the set-up and maintenance of application environments.
Administer and maintain existing and new SFTP connections, including IP whitelists, SSH keys and PGP encryption.
Debug ETL processes related to .NET applications and investigate data issues using SQL.
Validate development changes and take part in testing and quality assurance before release to production.
Contribute to the internal knowledge base and train users on how to use the applications.
5+ years of application support experience within financial services, including front-office trading systems and back-office operations.
Bachelor’s degree in a related field.
Advanced SQL, including query optimisation, debugging and schema design (joins, functions, procedures, triggers, CTEs).
Solid hands-on .NET experience, including debugging ETL processes.
Experience setting up and maintaining SFTP connections, managing IP whitelists and SSH keys, and performing PGP file encryption and decryption.
Experience with scripting languages such as Python.
Good understanding of financial products such as fixed income, equities, options and FX.
Strong verbal and written English, with the ability to work effectively with end users and remote, cross-functional teams.
Experience with job scheduling tools such as ActiveBatch or Tidal.
Prior buy-side experience.
Experience supporting trade order management and reconciliation systems.
Experience contributing to testing and quality assurance initiatives.
Experience writing knowledge-base content and training end users.
Location: United States
About us
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
The Role
Location: United States · Remote
Working hours: U.S. Central Time (CT) business hours, starting at 8 or 9 a.m. CT, with after-hours support for critical incidents as needed.
We are hiring a Senior IT Engineer to strengthen our corporate IT systems and security. You will work directly with the Head of IT, share daily operations with our EU-based Systems Administrator, and take primary ownership of security operations and technical security controls across the organization.
In this small IT team, your ideas and technical judgment will help shape how we work. You will turn recurring problems into lasting improvements, build automation that the team relies on, and work with peers to share knowledge and learn from one another. You will own implementation, with the Head of IT providing direction and retaining program governance, policy approval, risk acceptance, and major incident oversight.
What you’ll do
Manage Microsoft 365, Entra ID, Intune, and business applications, providing U.S. hours support and coordinating handoffs with our EU-based Systems Administrator.
Resolve device compliance issues, restore employee access, and strengthen identity and endpoint security through hardening, access controls, and vulnerability remediation.
Own infrastructure and security projects, turning recurring problems into lasting improvements.
Build reliable automation and API integrations using Git and approved AI tools, with testing and independent validation.
Triage security alerts, investigate and document incidents, and coordinate response and recovery with the Head of IT.
Assess new and existing vendors and technology changes, review access requirements, and recommend safeguards for the Head of IT’s approval.
Implement practical compliance controls, maintain audit evidence in Vanta, and resolve failed checks and technical findings.
Maintain incident playbooks, test recovery procedures, and share knowledge across the IT team.
What we’re looking for
5+ years in systems administration, IT engineering, infrastructure, or a related role, with demonstrated ownership of complex technical work.
Strong hands-on experience with Microsoft 365, Entra ID, Intune, and Windows endpoints, supported by sound networking, DNS, and VPN fundamentals.
Experience in a security operations center, either in-house or with a managed security provider.
Experience building and maintaining IT automation with tools such as PowerShell, Python, or Ansible, including API integrations.
Experience using Git, branching, and pull requests to maintain scripts and automation.
Hands-on security operations experience, including alert triage, incident investigation, and response, using Microsoft Defender or comparable tools.
Experience implementing security controls and supporting audits or evidence collection, with working knowledge of ISO 27001, SOC 2, or a comparable framework.
Strong analytical and critical-thinking skills: gather evidence, test assumptions, identify root causes, weigh security and operational trade-offs, and verify results.
Ability to balance employee support, incidents, and projects; communicate clearly; document decisions; and recognize when to escalate or seek approval.
Nice to have
Infrastructure as code experience with Terraform.
Experience with Vanta (or other GRC platforms), Microsoft Purview, and Datadog or Arctic Wolf (or SIEM tools.)
AWS experience, particularly with VPN or backup services.
Familiarity with GovRAMP or FedRAMP (NIST SP 800-53), CIS Benchmarks, and technical data protection requirements.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Kherson/Ivano-Frankivsk, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.KZ, Kazakhstan; Remote.PL, Poland; Remote.UA, Ukraine; Riga, Latvia; Sofia, Bulgaria; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland
We are looking for a Senior Python Developer to help build and maintain backend services, APIs, internal platforms, and data processing solutions.
Develop and maintain backend applications and services using Python
Design, build, and maintain backend APIs and microservices
Develop tools and services supporting royalty processing, rights tracking, metadata management, and operational workflows
Build integrations with external systems, DSPs, licensing platforms, and internal systems
Design, develop, and optimize data processing workflows and ETL pipelines
Work with large music catalog datasets and publishing administration data
Write and optimize SQL queries and database operations
Collaborate with product managers, publishing operations teams, analysts, and architects
Participate in architecture and technical design discussions
Improve system scalability, reliability, performance, and maintainability
Strong experience with Python
Strong SQL knowledge and experience working with relational databases
Strong TypeScript experience
Experience with Unix and Linux environments and shell scripting
Understanding of networking fundamentals
Experience with AWS cloud platform
Familiarity with Docker and CI/CD pipelines
Understanding of scalable backend architecture
Good communication skills and ability to work in cross functional teams
Experience with music publishing, royalties, licensing, or rights management systems
Experience with GraphQL
Knowledge of event driven architectures
Experience with operational analytics and reporting tools
Familiarity with large scale metadata systems
Location: Abu Dhabi, United Arab Emirates
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The role?
An exciting new permanent role has arisen for a Senior Contracts Specialist to join our Commercial team here at EnerMech.
This role is full time and will be primarily based in our offices in Abu Dhabi.
Reporting to the Contracts Manager, you will be a key member of the Commercial Team. You will be primarily responsible for the review, qualification and negotiation of a diverse range of contractual agreements and commercial arrangements in support of our global operations. The role is primarily focused on ensuring that business risks and contractual liability are suitably managed in accordance with the company’s contracting policy. Main duties and responsibilities will include;
Providing specialist contract expertise in support of EnerMech’s contracting and tendering activity within AMEC across all of EnerMech’s service lines
Draft legal contractual wording for qualifications to client contracts in line with EnerMech Contracting Policies
Provide risk reviews and requests for approvals for deviations to EnerMech standard contracting position
Providing sound contractual advice as necessary to the business including the Executive and Regional management teams, Business Lines, Supply Chain and Project teams.
Formally presenting contractual positions and strategies at regional and board level approval meetings as required
Undertaking all contract administration tasks including preparing contractual documentation for execution and the maintaining of complete records.
Preparing commercially thoughtful qualifications to contract in alignment with contracting policy and relevant risk factors
Engaging with key internal stakeholders in the review of contractual positions and seeking necessary Legal/Tax/Insurance advice and input as may be necessary.
Confidently conducting client facing contract negotiations to secure the best possible position for EnerMech in accordance with company procedures and approval levels.
Adding value and support in any Project handover / kick off meeting with the operations and project team to ensure project get off to the best possible start.
Provide all necessary assistance and support in the early resolution of contractual issues and disputes.
Assisting the Contracts Manager in implementing strategic business improvement measures and developing policy and processes.
You are?
To be successful in this position you will have the following;
Be a driven self-starter driven by achieving team success and striving to make improvements.
Hold a degree in Law or similar.
Proven track record in managing a high volume workload with short turnarounds and proven ability to successfully negotiate mutually agreeable contracts with clients.
Experience in working on multi million Dollar complex tenders on a global level.
At least 5 years’ previous relevant experience in a similar specialized Contracts role within the oil and gas or construction industries. Although those with relevant transferable experience and skills from other industries and sectors may be considered
Proven ability to manage completing workload requirements and ability to prioritise tasks and meet internal and external deadlines
Be familiar with negotiating key contractual terms and the intricacies of liability, indemnity and warranty provisions and have an excellent attention to detail
A background in commercial and contractual drafting and negotiation
Excellent interpersonal skills and be able to communicate and influence persons at all levels
Hold a degree in Quantity Surveying or Law or similar
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Задачи:
— организовывать и управлять процессами тестирования: функциональное, интеграционное, автоматизированное
— контролировать дефекты, взаимодействовать с инженерами поддержки, разработкой, аналитикой
— подготавливать отчетность по тестированию
— развивать инструменты автоматизации тестирования.
Требования:
— опыт работы в ручном тестировании от 3 лет
— опыт автотестирования на TypeScript и Playwright от 1 года
— понимание основ теории тестирования и тест-дизайна
— опыт работы с SQL
— опыт работы с интеграционным тестированием.
Будет плюсом:
— опыт создания AI-агентов и использования их в работе.
Условия:
— гибридный формат работы (3-4 дня в офисе)
— годовой бонус и ежегодный пересмотр
— расширенный ДМС с первого дня, стоматология и льготное страхование для семьи
— корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
— офис на Кутузовской с зонами отдыха и спортзалом
— льготная ипотека в Сбере, корпоративная пенсионная программа, подписка СберПрайм с возможностью совместного использования на трёх близких, скидки от партнеров и сервисов группы компаний.
Location: United States (Remote);
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Job Title:
Senior Customer Success Manager, Mid-Market
Department:
Customer Success (Mid-Market)
The Mid-Market Customer Success team is responsible for driving success, net revenue retention, and expansion within our Mid-Market portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.
The Role
As a Senior Mid-Market Customer Success Manager (CSM) at Signifyd, you will drive success, net profit retention, and expansion across a portfolio of 30+ mid-market merchants. As a senior member of this segment’s team of CSMs, you will proactively engage merchants using key metrics, track outcomes, and run regular account reviews that make you a trusted business advisor. You will make significant individual contributions to segment goals, including upsell bookings, net profit retention, and year 1 revenue.
You will partner with Sales, Implementation, and Risk teams dedicated to the Mid-Market, along with others, to ensure an exceptional customer experience and achieve your individual targets. You will report to the Director, Customer Success.
We seek enthusiastic individuals eager to master our platform and become experts in the fraud, e-commerce, and payments landscape where we deliver significant value. The ideal candidate is a results-oriented problem solver who is comfortable engaging with a high volume of clients daily.
Responsibilities:
Oversee the customer lifecycle to proactively drive adoption and ensure ongoing client satisfaction and retention of a portfolio of 30+ assigned clients, using robust, repeatable processes
Project manage customer onboarding to successful deployment by leading and coordinating internal and external activities, adhering to and refining standardized onboarding procedures
Work extensively with cross-functional teams to orchestrate service infrastructure around client needs, with an eye toward repeatable processes
Identify and successfully close renewals and expansion opportunities within your book of business, analyzing complex situations to provide sophisticated renewal options
Identify and drive new channels for upsell and innovative outreach, particularly approaches that scale across a large portfolio
Have full ownership of commercial activities such as opportunity management and contract workflows, following and improving established processes for a high-volume client base
Proactively identify and address performance trends across your merchant portfolio, such as approval rate and loss rate, through standardized reporting and process adherence
Understand customers’ pain points, initiatives and business goals, and identify how Signifyd can partner to achieve them, translating these insights into actionable, repeatable processes
Ensure swift resolution of account issues by using resources from cross-functional teams and navigating established escalation processes
Provide executive oversight and client communication, ensuring consistent and efficient messaging across a large portfolio
Champion continuous improvement and model disciplined process execution for other team members
Embody Signifyd values and serve as a role model for other team members
Requirements:
3+ years of Customer Success Management or Account Management experience
Proven experience managing a high-volume book of business (30+ accounts)
Proven track record of closing renewals and expansion opportunities, including a foundation in pitching, pricing and margin analysis
Proficiency in Salesforce, Looker, Jira, Confluence, Outreach, NetSuite and margin analysis tools
An analytical and metrics-driven workstyle
Excellent written and verbal communication and presentation skills, including with executive stakeholders
Ability to navigate difficult conversations and resolve conflicts effectively, both internally and externally
Self-starter who excels under ambiguity in a fast-paced, deadline-oriented environment
Ability to multitask and deliver on time, communicating blockers early
Requirement to occasionally work on Fridays to support the 4-day workweek for the Customer Success team. Primary work will be responding to customer escalations that arise that Customer Support cannot resolve.
Ability to travel when necessary
Passion for e-commerce and new technology
Background in e-commerce, payments, fraud or data science is preferred
#LI-Remote
Benefits in our US offices:
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag
Compensation:
In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
Base Salary Range:
$110,000 - $130,000
Equity:
This role is eligible for a stock option grant of 1500 stock options, based on the position level and internal compensation guidelines.
Commission (Sales Roles)
:
This role is eligible for a commission plan as part of the total compensation package.
On-Target Commission Range:
$36,000 – $43,000 annually
Commission accelerators and additional variable compensation may apply; details will be provided during the interview process.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: Vancouver
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are seeking a highly customer-obsessed, strategic, and execution-driven
Senior Product Manager
to own key product areas across Workstream's platform, with a particular focus on our hiring products and experiences.
In this role, you will define your product area's strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, defining success metrics, and driving investments that improve how hourly businesses attract, hire, and retain their workforce.
This role is ideal for someone who has deep experience in
hiring, recruiting, or talent technology
and thrives in fast-paced startup environments. You should love spending time with customers and users and be equally comfortable thinking strategically and diving into the details to get products shipped.
You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.
What You'll Do
Own product strategy, roadmap, and execution for a core Workstream product area, with a focus on hiring and recruiting experiences.
Define product vision, north star metrics, and success criteria aligned with company priorities.
Spend significant time with customers, candidates, recruiters, hiring managers, and customer-facing teams to identify patterns, pain points, and emerging market opportunities.
Leverage your experience in recruiting and hiring workflows to identify opportunities to make hiring more efficient, effective, and scalable for hourly businesses.
Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions.
Build and manage relationships with strategic external partners, including job boards, recruiting platforms, integrations, and other ecosystem partners.
Conduct market, competitive, and customer research to develop and validate product hypotheses.
Take a hypothesis-driven, experimentation-first approach to product discovery and iteration.
Write detailed product specifications, user stories, and UX requirements that enable high-quality execution.
Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability.
Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions.
Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders.
Present product strategy, roadmap progress, customer insights, and business impact across all levels of the organization.
Use AI and emerging technologies to accelerate product discovery, development, and execution.
What We're Looking For
5–7+ years of Product Management experience
, ideally in SaaS, growth, marketplace, or startup environments.
Deep experience in hiring, recruiting, talent acquisition, or recruiting technology is required.
Strong understanding of the recruiting and hiring lifecycle, including candidate acquisition, job distribution, applicant tracking, screening, interviewing, hiring workflows, and/or onboarding.
Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go-To-Market and PLG motions.
Experience utilizing AI to make yourself and your team more effective.
Strong understanding of the AI landscape and emerging AI tools and applications.
Experience working in a fast-paced, scaling startup, typically under 500 employees, or demonstrated ability to thrive in high-growth environments.
Strong customer empathy and genuine enthusiasm for talking directly with users and customers.
Excellent analytical, strategic, and hypothesis-driven problem-solving skills.
Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders.
Strong partnership skills across Engineering, Design, Sales, Customer Success, Marketing, and Operations.
Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments.
Experience writing product specs, user stories, and translating business needs into product execution.
Comfortable balancing strategic thinking with hands-on execution and operating at both the 10,000-foot and 10-foot levels.
Bonus Points
Experience building products for hourly workers, restaurants, retail, hospitality, or other frontline industries.
Experience with HR tech, payroll, scheduling, workforce management, or local business software.
Familiarity with job board ecosystems, recruiting integrations, or external platform partnerships.
Experience with AI-powered recruiting or hiring products.
Experience working with offshore or distributed engineering teams.
Experience with growth product management or marketplace products.
Experience with one or more of the following product categories: ATS, HRIS, Payroll, Scheduling, Time & Attendance, or Workforce Management.
Working at Workstream
We operate with urgency, ownership, and a growth mindset.
This is not a traditional 9-to-5 role—we value accountability, flexibility, and getting results.
If you thrive in high-growth environments and are passionate about building from scratch, we'd love to connect.
Must be willing to report to the office up to 5 days a week.
What We Offer
A mission-driven and value-based company dedicated to empowering deskless workers and local businesses
An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
Competitive salary and equity
WeWork Office - Amenities and Perks
Flexible PTO
Hybrid Office/WFH schedule
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Role
Fanatics is building a leading global digital sports platform, creating a seamless experience for fans across commerce, collectibles, and gaming. As part of this mission, our
Fan Ecosystem
team plays a critical role in driving customer engagement and lifetime value across the Fanatics ecosystem.
We are seeking a
Senior Manager, Retention Strategy
to develop and lead efforts to reactivate and retain users across the Fanatics app and broader Fanatics ecosystem. This is a high-impact role for a data-driven operator who knows how to turn customer insights and incentives into lasting engagement.
You will own the retention and reactivation strategy for the Fanatics app, design the incentive framework and rewards offers that bring fans back and move them across Fanatics businesses, and lead the development of the customer-facing rewards experience in partnership with Product. The ideal candidate has deep experience in lifecycle or loyalty strategy, a sharp analytical instinct, and a track record of taking ideas from strategy to execution in fast-moving, cross-functional environments.
Key Responsibilities
Own the retention and reactivation strategy for the Fanatics app, defining how we keep users engaged, win back lapsed users, and grow lifetime value.
Drive cross-app engagement through incentives and programs that move fans between propositions such as Shop, Scores, Games, Collect and Ticketing.
Develop and own the promotional offer framework, including how rewards are structured, targeted, and funded across segments and lifecycle stages, with clear guardrails on cost and ROI.
Partner with Promotion Operations team to design and launch specific rewards offers and promotions, from always-on retention mechanics to seasonal and moment-based campaigns.
Co-lead the development of the customer-facing rewards experience in the Fanatics app, partnering with Product, Design, and Engineering to define requirements, prioritize the roadmap, and bring features to market.
Support analytics partners with defining customer segmentation and lifecycle stages (new, active, at-risk, lapsed) to target interventions where they will have the most impact.
Partner with CRM and Marketing to align lifecycle journeys and messaging across push, email, and in-app channels with retention priorities.
Partner with Loyalty (FanCash and Fanatics ONE) so app retention mechanics reinforce broader ecosystem engagement and reward behavior.
Establish the measurement framework for retention, including retention curves, reactivation rate, churn, cross-ecosystem engagement, and incremental lift, working with Analytics and Finance to stand up dashboards and regular reporting.
Run a rigorous test-and-learn agenda, using A/B and holdout testing to measure incrementality and optimize offer economics.
Analyze churn drivers and user behavior to surface insights that shape offers, features, and product decisions.
Influence product and business roadmaps with a clear, evidence-based POV on customer and business impact, and communicate performance and recommendations to senior leadership.
Qualifications
Bachelor’s degree preferred.
7+ years of experience in retention, lifecycle, loyalty, or growth strategy within consumer-facing digital businesses.
Proven track record of improving retention or reactivation outcomes in an app-based or digital product environment.
Experience designing incentive or rewards programs, including offer economics, targeting, and ROI measurement.
Experience partnering with Product to define and launch customer-facing features.
Strong analytical skills, with hands-on experience in cohort analysis, segmentation, and experiment design. SQL or similar is a plus.
Proven ability to drive cross-functional initiatives in matrixed organizations, influencing without direct authority across Product, Marketing, CRM, and Analytics.
Excellent communicator, able to distill complex analysis into clear, compelling narratives for both executive and working-team audiences.
Comfortable operating with ambiguity and managing multiple priorities in a fast-paced environment.
Based in or able to commute to the Fanatics NYC office a minimum of three days per week.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$133,000
—
$167,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is building a Training practice to accelerate customer onboarding and adoption, and help them realize measurable value from Docker’s AI Governance products. As Senior Manager, Training you will own learning journey design, operations and outcomes.
This is a founding role. You will start as an individual contributor, personally building the first learning paths and standing up the platform, and you will grow into leading a team as the Training function scales.
This is a high-visibility role within our Professional Services organization and works directly with leadership in Professional Services, Technical Account Management and Onboarding Specialists. You’ll define how new customers learn to implement Docker in their first weeks and months, developing user and administrator self-led journeys and instructor-led workshops. You’ll prove Training impact with data tied to onboarding, implementation and adoption milestones, and the value customers realize.
You will build on a modern learning stack anchored on Skilljar and Instruqt. You will make AI a core part of how customers are implemented, using agents to produce content, coach learners, and run learning operations.
RESPONSIBILITIES
- Own the training journey for customer implementation training, focused on admins, IT, security, DevOps teams and non-developer teams adopting Docker Sandboxes and AI governance products.
- Own the learning technology stack built on Skilljar and Instruqt, including catalog and learning-path structure and authoring workflows
- Build hands-on: author the first implementation paths, labs, and assessments, and configure and administer Skilljar and Instruqt.
- Design the training practice to be AI-native using built in features from Skiljar and Instruqt and support from Professional Services engineers: agents draft courses, lab guides, and assessments from product docs, release notes, and engineering changes, and flag stale content, with an SME review gate for technical accuracy before anything is published.
- Establish repeatable curriculum standards: implementation path templates, hands-on lab patterns, assessment and badging criteria, content review and refresh cycles and web-based customer journeys.
- Partner with technical subject-matter experts within Professional Services to build content, and support them on authoring in Instruqt.
- Use AI agents, vendors, contractors, and SMEs as leverage to scale output ahead of headcount.
- Define team model: roles, sequencing, and the business case for first hires.
- Ensure learner data practices meet Docker’s privacy, security, and vendor review standards, including PII minimization and DPA requirements for training platforms and any AI models that process learner data.
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QUALIFICATIONS
REQUIRED
- 10+ years in technical training, customer education, or enablement leadership at a SaaS/infrastructure company, including 5+ years leading programs or teams, with a record of building a function from the ground up.
- Comfortable as a hands-on builder and sole practitioner, with the ability to hire and lead a team as the function grows.
- Demonstrated ability to influence senior stakeholders and technical contributors and drive alignment without formal authority.
- Hands-on experience with an enterprise LMS (Skilljar preferred) and learner journey design.
- Experience building and running customer implementation, onboarding, or education programs, including instructional design, hands-on labs, and certification or badging.
- Experience with AI/ML and agentic AI concepts, and the ability to build training for AI workloads in enterprise environments.
- Proven record of measuring training impact, using implementation completion, adoption, and business metrics, including retention, expansion, and revenue contribution, to show ROI to executives.
PREFERRED
- Hands-on experience applying AI and LLM tools to content production, learner support, or learning operations, with clear human review and quality controls.
- Experience building agent-based or MCP-integrated learning and documentation experiences, including AI lab coaching and automated assessment.
- Experience managing vendors and platform engagements, including professional services partners and internal engineering dependencies.
BONUS
- Strong technical credibility in containerization, container and software supply chain security, and enterprise IT and identity environments, with the ability to evaluate content quality alongside engineers.
- Experience linking customer education to implementation completion, retention, and time-to-value metrics in a customer success or CRM platform.
- Experience unifying documentation and learning platforms into a single SSO-authenticated learner experience.
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WHAT TO EXPECT
FIRST 30 DAYS
- Onboard to Docker’s mission, values, and operating model.
- Deeply familiarize yourself with our product portfolio, customers, and the current customer implementation journey, including provisioning, implementation engagements, and handoffs.
- Build strong partnerships with Professional Services leaders, along with Skilljar, Instruqt, and vendor professional services contacts.
- Plug into the team’s rhythm of business (standups, reviews, shadow customer implementation engagements).
FIRST 90 DAYS
You will be supported in the first 90 days by Professional Services SMEs, vendor professional services teams, and contractors.
- Define the customer implementation training strategy, charter, and operating model, including audiences, intake and prioritization, and success metrics.
- Launch a baseline analytics view of implementation milestone completion, badging, and adoption for executive reporting.
- Ship the first priority implementation paths with hands-on labs, and establish a badging framework.
- Pilot an AI-assisted content workflow with an SME review gate, and define the AI governance model for learner data and generated content.
ONE-YEAR OUTLOOK
- A proven, data-backed Training practice with first hire(s) in place or approved and a defined team roadmap.
- AI agents handle the majority of content drafting, refresh detection, and reporting, so a lean practice can scale ahead of headcount, with an AI lab coach and personalized implementation paths live for customers.
- Measurable improvement in implementation completion, on-time provisioning, and time-to-value, with training demonstrably linked to adoption, retention, expansion, and revenue contribution.
- New product capabilities launch with implementation training and labs ready on day one, and continuous improvement is institutionalized through learner analytics and customer feedback.
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$179,149 - CA$255,927 base
United States: $131,495 - $187,850 base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote US Based
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
About the Opportunity
We are seeking an experienced, well-rounded Contract Instructional Design Consultant to lead the design and development of an engaging learning program focused on Errors & Omissions (E&O) risk, claims prevention, best practices, and emerging considerations related to AI.
Using the ADDIE model, the consultant will partner closely with subject matter experts (SMEs) to transform complex, technical content into clear, practical, and engaging learning experiences.
The project will be completed in two phases. Phase One will focus on analysis and design, resulting in a recommended course structure, learning strategy, and development plan for approval. Following approval, Phase Two will focus on developing, implementing, and evaluating the learning solution.
The ideal consultant brings a combination of instructional design expertise, eLearning development, visual and graphic design capabilities, and project management skills and is comfortable leading a learning project from initial discovery through final delivery.
Phase One: Analysis & Design
During Phase One, the consultant will work with project stakeholders and SMEs to understand the learning need, organize the content, and develop a recommended learning solution.
Key Responsibilities
Meet with stakeholders and SMEs to understand business needs, learner audiences, knowledge gaps, and desired outcomes.
Review existing E&O resources, claim examples, presentations, and other source materials.
Identify and organize key topics and content priorities.
Develop clear, measurable learning objectives.
Recommend the overall curriculum and course structure, including number of modules and estimated seat time.
Recommend appropriate delivery methods, learning activities, assessments, scenarios, and supporting resources.
Identify opportunities to incorporate real-world claims, case studies, and application-based learning.
Define the storyboard structure and approach that will guide course development.
Establish development requirements, SME responsibilities, review cycles, and project timeline.
Phase One Deliverables
Learning needs analysis
Recommended curriculum and course architecture
Learning objectives and course/module outlines
Recommended instructional and assessment approach
Estimated learner seat time
Recommended activities, scenarios, and supporting resources
Development scope and project timeline
Estimated hours and/or cost for Phase Two
Approval Gate
At the conclusion of Phase One, the consultant will present the recommended scope, course design, and development plan for stakeholder approval. Phase Two will begin following approval of the learning strategy and development scope.
Phase Two: Development, Implementation & Evaluation
Following approval of Phase One, the consultant will develop the learning experience according to the approved design and project scope.
Key Responsibilities
Develop detailed course storyboards and scripts, outlining content, visuals, interactions, scenarios, assessments, and learner navigation prior to course build.
Storyboard Approval: Course storyboards will be reviewed and approved by key stakeholders and SMEs prior to full course development.
Build eLearning modules and/or instructor-led learning materials as defined by the approved scope.
Develop engaging scenarios, case studies, activities, knowledge checks, and assessments.
Translate technical, insurance, and legal concepts into clear, learner-friendly content while maintaining accuracy.
Apply strong visual and graphic design principles to create polished, cohesive learning materials.
Create or source graphics and visual elements that enhance the learning experience.
Partner with SMEs through established review and revision cycles.
Develop supporting job aids and learner resources as needed.
Conduct quality assurance and testing of completed materials.
Prepare final courses and materials for LMS deployment and/or delivery.
Develop an evaluation approach to measure learner understanding and training effectiveness.
Provide final deliverables and editable source files.
Phase Two Deliverables
Depending on the approved Phase One scope, deliverables may include:
Detailed course storyboards and scripts
Completed eLearning modules
Instructor-led or virtual learning materials
Facilitator and participant resources
Scenario-based activities and case studies
Knowledge checks and assessments
Job aids and reference materials
Graphics and supporting learning assets
LMS-ready course files
Evaluation tools
Final editable/source files
Qualifications
5+ years of experience in
i
nstructional design, learning and development, eLearning development, or corporate training.
Demonstrated experience applying the ADDIE model and adult learning principles strongly preferred.
Ability to manage the full instructional design lifecycle, from needs analysis and learning strategy through development and evaluation.
Experience designing learning solutions from complex, technical, or SME-provided content.
Strong experience developing scenario-based and application-focused learning.
Strong visual and graphic design skills, with the ability to create polished, professional learning materials.
Experience developing eLearning using Articulate Storyline.
Experience with Adobe Creative Suite, Canva, or similar design tools preferred.
Excellent writing, project management, organization, and communication skills.
Ability to independently facilitate SME meetings and manage timelines, deliverables, feedback, and revisions.
Experience developing training related to insurance, compliance, risk management, legal concepts, or financial services strongly preferred.
COMPENSATION:
The hourly pay range for this position is $125 per hour. This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data.
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-MS2
#LI-Remote
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УдалённоseniorBratislava, Slovakia; Prague, Czechia; Kraków, Poland; Bucharest, Romania; Warsaw, Poland; 🚚 Supported Relocation Opportunities – Explore opportunities to relocate to one of our company hubs with financial assistance
seniorAbu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
seniorUnited States (Remote);; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
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