Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Tbilisi, Georgia; Astana, Kazakhstan; Yerevan, Armenia; Almaty, Kazakhstan; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled
Technical Support Specialist
to join our growing L2 support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
Provide timely
technical support
to internal teams and partners regarding system monitoring and service stability
Maintain and use tools like
Prometheus
,
Grafana
,
Loki
, and
Alertmanager
Log, analyze, and categorize
incidents
in
Jira Service Management
, and escalate issues when needed
Develop and maintain small automation tools (e.g., Python scripts,
Telegram/Slack/Jira bots
)
Administer
Linux servers
: logs, access control, services, cronjobs
Document recurring issues and solutions in
Confluence
Work with
REST APIs
to integrate with third-party systems
Participate in a
24/7 shift rotation
, including nights and weekends
Requirements:
1+ years of experience in technical support
Strong command of the
Linux CLI
, logs, services, file permissions, and networking
Experience working with monitoring and alerting systems
Understanding of
incident and problem management
(ITIL or Jira workflows)
Basic skills in
Python scripting
Experience with
Telegram, Slack, or Jira bots
is a strong plus
Understanding of
REST APIs
Excellent written and verbal communication skills in English and Russian
Willingness to work in a
shift-based environment
(including on-call)
Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
Experience in
FinTech, acquiring, or payment systems
Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
Hands-on contributions to automation or monitoring in production environments
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Ta Xbiex, Malta
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The Role
The
Junior AML Analyst
will support the company's AML function, working primarily with the Client Onboarding and supporting the Fraud & Transaction Monitoring team.
The successful candidate will receive on-the-job training and guidance, with the opportunity to progressively develop their technical knowledge and take on more complex responsibilities.
Key Responsibilities
Client Onboarding Support
Assist with customer due diligence (CDD) and Know Your Customer (KYC) checks for corporate clients.
Review and verify corporate documentation, ownership structures and identification documents.
Conduct basic screening for sanctions, politically exposed persons (PEPs) and adverse media.
Identify missing information, discrepancies or potential red flags and escalate them to the relevant team members.
Support the onboarding team in maintaining accurate and complete customer records.
Fraud & Transaction Monitoring Support
Assist with the review and initial assessment of transaction monitoring alerts.
Support the identification of unusual transaction patterns and potentially suspicious activity.
Assist with basic fraud investigations and the collection of relevant supporting information.
Escalate suspicious activity, unusual behaviours and potential financial crime concerns to senior team members.
Maintain appropriate records of investigations and alert reviews.
General Support
Assist with maintaining AML/KYC records and internal documentation.
Support the team with periodic customer reviews and ongoing due diligence activities.
Follow internal AML policies, procedures and applicable regulatory requirements.
Participate in AML training and contribute to the continuous improvement of internal processes.
What you need to succeed in this role
Basic understanding of AML, KYC and financial crime prevention principles.
Strong attention to detail and good analytical skills.
Good organisational and time-management abilities.
Ability to handle confidential information responsibly.
Good written and verbal communication skills.
Proficiency in Microsoft Office applications and Google suite.
Previous experience in financial services, compliance or a related field is considered an advantage, but is not essential.
Development & Career Progression
The successful candidate will receive structured on-the-job training and guidance from experienced members of the AML team. As knowledge and experience develop, the candidate will have the opportunity to develop into more advanced roles which include more advanced AML reviews, transaction investigations, risk assessments and other financial crime compliance activities.
The long-term objective is to develop the individual into a competent AML professional capable of independently handling more complex compliance matters.
What we offer
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Language Learning Platform
Opportunity to receive reimbursement for work-related training/courses
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Overview
The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence.
Main Responsibilities & Key Result Areas:
Payroll
Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws
Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry
Process employee new hire, transfer, promotion, and termination information
Prepare and process bi-weekly payroll in a timely and accurate manner
Handle pay levies, wage garnishments, or any other payments as required by a court of law
Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications
Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies
Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses
Manage and process payment to the employee retirement services (401k) plan.
Manage year-end payroll processes, including recording taxable fringe benefits
Reconcile and distribute employee W-2’s and file with associated state and federal agencies
Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA)
Create and maintain a payroll procedure manual
Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data
Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team
External financial and other audits – As needed, assist with requests for external audit and other audits
M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting
Benefits
Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
Research and analyze benefits plans to recommend improvements
Ensure compliance with federal and state regulations governing employee benefits
Conduct employee education sessions on benefits enrollment and changes
Perform audits of benefits data to ensure accuracy and compliance
Prepare reports on benefits usage, costs, and trends for management review
Requirements
5+ years of Payroll systems and Benefits Administration experience
Minimum 2 years work experience in payroll lead role required
ADP – Workforce Now experience required
Micropay experience is preferred
MS Office Proficiency – Excel is critical
Degree in Accounting or other Business/Human Resources related field is preferred
Direct payroll lead or manager experience in similar industry
International payroll experience is a huge plus
Experience with fringe benefits/certified payrolls is required
Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits.
Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options
Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits
Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs
QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations
Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Hamburg, Germany
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
About the company
Our client is a dynamic events and media company specializing in high-impact technology conferences for the European retail sector. By hosting exclusive, application-only gatherings, the team connects C-level executives, brand leaders, and tech innovators to redefine the future of commerce. Their mission centers on facilitating real-world transformation through curated networking, 1-on-1 business matching, and expert-led masterclasses focused on AI integration, omnichannel strategies, and supply chain resilience.
Operating at the intersection of retail technology and professional networking, this established team provides a platform for industry leaders to move beyond theory into practical implementation. The culture is driven by innovation and a commitment to delivering measurable marketing ROI for their partners. As they expand their footprint in the DACH region, they offer a collaborative and forward-thinking environment for individuals passionate about shaping the evolution of physical and digital retail landscapes.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a high-performing Sales Manager to spearhead new business growth for RETAIL NXT, a premier platform connecting retail technology innovators with industry decision-makers. In this role, you aren’t just selling floor space; you are crafting strategic partnerships that help tech vendors reach the right brands and retailers. You will own the entire sales cycle—from identifying high-fit prospects to closing complex, multi-layered sponsorship packages. If you are a consultative seller who thrives on building a pipeline from scratch and delivering high-value solutions in the DACH retail tech ecosystem, this is your opportunity to drive a market-leading event.
Key Responsibilities
New Business Acquisition:
Identify and win new sponsors and exhibitors by targeting retail technology companies looking to influence decision-makers at major retailers and brands.
End-to-End Deal Ownership:
Manage the full sales process from the initial outbound call and discovery to negotiation and final signature.
Consultative Proposal Design:
Create bespoke partnership packages that combine exhibition space with high-impact elements like guided tours, executive lunches, and speaking opportunities.
Pipeline Management:
Build and maintain a qualified pipeline, ensuring constant movement of opportunities and accurate forecasting of closing dates and revenue benchmarks.
Stakeholder Engagement:
Navigate procurement processes and engage directly with senior marketing and sales leaders to align event participation with their business goals.
Requirements
Language: Native or professional-level fluency in German (C1/C2) and English.
Experience: Proven track record in B2B event sales, specifically selling sponsorship and exhibition packages for conferences or trade shows.
Sales Strategy: Expertise in winning first-time sponsors and building multi-part, consultative proposals rather than just "selling booths."
Local Market Knowledge: Deep understanding of the DACH business landscape and experience selling to senior marketing and sales decision-makers.
Location: Based onshore in Hamburg with the ability to work standard business hours (09:00–17:00 CET).
Benefits
💰 Competitive salary
🎯 Uncapped commission structure with accelerators for over-performance
🚀 Clear 18-month progression path to Senior Strategic/Team Lead roles
📈 Opportunity to shape the sales strategy for future event editions
🤝 Quarterly commission payouts based on customer payments
📍 Stable, onshore role in a vibrant Hamburg office environment
Location: Doha, Qatar
We are looking to hire an Administrative Officer at ProgressSoft Qatar to manage administrative daily tasks and activities of the office and provide clerical support for all teams at the branch.
Responsibilities:
Receive and direct in-coming calls.
Handle office facilities’ requirements (i.e. purchasing of supplies, stationery, cleaning services, and cars).
Renew and maintain ProgressSoft Qatar’s registration documents with the ministries.
Coordinate local affairs activities; review and approve payments for utility service companies (i.e. electricity, land lines, cellular phones lines, internet, etc.).
Assist in organizing, negotiating, approving, and implementing service contracts for ProgressSoft Qatar’s office including, but not limited to, maintenance of electrical, sanitary, air-conditioning and CCTV systems.
Assist administration management in updating and maintaining the office’s policies and procedures.
Handle travel arrangements for business trips (visa applications, airline tickets, hotel accommodations, airport drop-off and pick-up, etc.) for ProgressSoft employees and guests and ensure that it is according to ProgressSoft's policy and standards.
Assist administration management in negotiating to get the best offers from hotels, travel agencies, shipping services, car rentals, etc.
Keep track of employee work residency dates and assist in the renewal process.
Assist administration management in the planning and execution of activities and events.
Assist other departments in data entry and project management systems.
Maintain accurate records, expiry reminders, pending-action trackers and periodic administrative status reports.
Manage supplier relationships, collect and compare quotations, monitor service contracts, track administrative expenses and coordinate invoices with Finance.
Coordinate management meetings, visitors, business correspondence, appointments and local events when required.
Support onboarding and offboarding logistics, maintain relevant employee administrative records, and coordinate with the corporate HR function.
Perform any other job-related tasks as assigned by the Administration Management.
Requirements:
3-7 years of experience in office administration or a similar role.
Excellent written and verbal communication skills (Arabic & English).
Proficient in MS Office (MS Excel, MS Word, and MS PowerPoint).
Excellent time management skills and the ability to set priorities.
Strong organizational skills and attention to details.
Excellent problem-solving skills and the ability to multi-task.
Background in office administration is preferred.
Ability to work independently and proactively.
Ability to handle sensitive company and employee information discreetly.
Location: Pakistan; Philippines; South Africa; United Kingdom; Sri Lanka; Kenya
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type: Full-Time
Location: Remote (UK hours)
About the Company
Our client is an established UK-based business specialising in the supply and installation of premium stone worktops and bespoke surfaces for residential and commercial projects.
Operating within the manufacturing, construction and home improvement sectors, the company is looking for an experienced Financial Controller to take full ownership of its accounting operations, financial reporting and compliance.
Job Summary
We are looking for a fully qualified, experienced Financial Controller to independently manage the complete finance function of a UK-based business.
This is a hands-on role requiring strong expertise in UK accounting, financial reporting, VAT, payroll, credit control, cost accounting and reconciliations.
Fluent spoken and written English is essential, as this is a client-facing position involving direct communication with UK customers, suppliers, company directors and HMRC.
The ideal candidate is highly organised, detail-oriented and confident managing financial operations independently from day one, without requiring foundational training.
Key Responsibilities
Financial Management & Reporting
Prepare accurate monthly management accounts, including profit and loss statements, balance sheets and cash-flow reports.
Deliver monthly financial reports to company directors by the 10th working day of the following month.
Manage month-end and year-end closing processes, ensuring accurate reporting and reconciliations.
Prepare year-end financial packs for external accountants.
Maintain and update a rolling 13-week cash-flow forecast weekly.
Provide financial insights and recommendations to support business decisions.
UK Tax, Payroll & Compliance
Prepare and submit UK VAT returns under Making Tax Digital (MTD).
Manage PAYE payroll, RTI submissions, auto-enrolment pensions and statutory payments.
Handle CIS submissions and construction VAT domestic reverse charge requirements where applicable.
Maintain compliance with HMRC regulations and statutory reporting deadlines.
Liaise directly with HMRC and external accountants regarding tax and compliance matters.
Accounts Receivable & Credit Control
Oversee invoicing, collections and debtor management.
Communicate directly with UK customers via phone and email to resolve payment issues and recover outstanding debts.
Prepare and distribute weekly aged-debtor reports.
Maintain debtor days below 45 days and minimise overdue balances.
Accounts Payable & Reconciliations
Manage supplier invoices, payment schedules and purchase ledger accuracy.
Perform regular bank, credit card and ledger reconciliations.
Reconcile VAT, payroll and other control accounts monthly.
Ensure supplier payments are processed accurately and within agreed terms.
Cost Accounting & Operational Finance
Monitor job-level profitability, project costs and site-level financial performance.
Track material costs, stock usage and wastage, including stone slabs, glass and other manufacturing materials.
Analyse project margins and identify opportunities to improve profitability.
Support financial management of company vehicles, fleet costs and financing arrangements.
Work with banks, lenders and external financial partners when required.
Systems & Process Improvement
Maintain accurate financial records using Xero or comparable cloud accounting software.
Improve accounting processes, internal controls and reporting efficiency.
Support accounting software migrations, CRM integrations and automation of routine financial tasks.
Requirements
Qualified Accountant: Fully qualified ACCA, CIMA, ACA or equivalent recognised accounting qualification.
UK Accounting Experience: Ideally 3+ years of hands-on experience managing the full accounts function of a UK limited company.
Financial Reporting: Proven ability to independently prepare accurate P&L statements, balance sheets, management accounts and year-end figures.
UK VAT & Payroll: Strong practical experience with Making Tax Digital (MTD), PAYE, RTI submissions, auto-enrolment pensions and statutory payments.
Credit Control: Confident chasing outstanding payments and communicating directly with UK customers via phone and email.
Account Reconciliation: Strong experience with bank, ledger and control account reconciliations.
Cost Accounting: Experience tracking costs, monitoring profitability and managing financial data.
Accounting Software: Proficiency in Xero, Sage or QuickBooks, with strong Microsoft Excel skills.
Fluent English (Mandatory): Excellent written and spoken English, with the ability to communicate professionally and confidently with UK stakeholders.
Independent Working: Able to take full ownership of the finance function from day one with minimal supervision and no foundational training.
Remote Setup: Reliable computer, fast internet connection and a quiet, secure workspace.
Nice to Have
Experience in construction, manufacturing, real estate or the kitchen and bathroom industry.
Knowledge of CIS and the UK construction VAT domestic reverse charge.
Experience with job costing, inventory management and material wastage tracking.
Familiarity with CRM integrations, accounting software migrations and process automation.
Experience handling HMRC enquiries and corporation tax matters.
Knowledge of vehicle financing, fleet costs and banking relationships.
Previous experience working remotely with UK-based companies.
Benefits
💰 Competitive salary based on experience and qualifications.
🌍 Fully remote position working with an established UK business.
📈 Long-term career growth and professional development opportunities.
🚀 Opportunity to take ownership of the finance function and improve financial operations.
🎯 High-impact role working directly with company directors.
💻 Remote working environment with a UK-based team.
Location: Philippines; South Africa; Pakistan; United Kingdom; Sri Lanka; Kenya
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type: Full-Time
Location: Remote (UK hours)
About the Company
Our client is an established UK-based company specialising in premium stone worktops and bespoke surfaces for residential and commercial projects. Operating within the construction and home improvement industry, the business is seeking an experienced Financial Controller to take full ownership of its accounting and financial operations.
Job Summary
We are looking for a highly experienced, fully qualified Financial Controller to independently manage the complete finance function of a UK-based business.
This is a hands-on, client-facing role requiring strong expertise in UK accounting, management accounts, VAT, payroll, credit control, cost accounting, and financial reporting.
Fluent written and spoken English is mandatory, as you will communicate directly with UK-based directors, customers, suppliers, and HMRC.
The ideal candidate is proficient in Xero, has experience working with UK limited companies, and can take ownership of financial operations from day one with minimal supervision.
Key Responsibilities
Financial Reporting: Prepare monthly management accounts, P&L statements, balance sheets, cash-flow forecasts, and year-end financial reports.
UK Tax & Compliance: Manage VAT returns, PAYE payroll, RTI submissions, pensions, CIS, and HMRC compliance.
Credit Control: Manage outstanding payments, chase overdue invoices directly with customers, and maintain accurate debtor reports.
Account Reconciliations: Perform bank, credit card, ledger, and control account reconciliations accurately and on time.
Cost Accounting: Track project profitability, job costs, stock usage, material wastage, and supplier expenditure.
Accounts Payable: Process supplier invoices, manage payments, and maintain accurate purchase ledgers.
Financial Systems: Maintain accurate records in Xero or similar accounting software and improve accounting processes through automation.
Stakeholder Communication: Work directly with UK directors, customers, suppliers, external accountants, and HMRC on financial matters.
Requirements
F
ully qualified accountant (ACCA, CIMA, ACA, or equivalent recognised qualification).
3+ years of hands-on UK accounting experience, ideally managing the full finance function of a UK limited company.
Fluent English (mandatory): Excellent written and spoken English, with confidence communicating directly with UK clients, customers, suppliers, and directors.
Strong experience preparing management accounts, P&L statements, balance sheets, and cash-flow forecasts independently.
Proven knowledge of UK VAT, Making Tax Digital, PAYE payroll, RTI submissions, and workplace pensions.
Strong account reconciliation, credit control, and cost accounting skills.
Proficiency in Xero, Sage, or QuickBooks, with advanced Excel skills.
Ability to work independently, solve problems, and manage deadlines without extensive training or supervision.
Reliable computer, high-speed internet, and a quiet, secure remote workspace.
Nice to Have
Experience in construction, real estate, manufacturing, or the kitchen and bathroom industry.
Knowledge of CIS and the UK construction VAT domestic reverse charge.
Experience with job costing, inventory management, and tracking material wastage.
Familiarity with HMRC enquiries and corporation tax.
Experience integrating accounting software with CRM or job-costing systems.
Knowledge of vehicle finance, fleet costs, and financial process automation.
Benefits
💰 Competitive salary based on experience and qualifications.
🌍 Fully remote position working with an established UK business.
📈 Long-term career growth and professional development opportunities.
🚀 Opportunity to take ownership of the finance function and improve financial operations.
🎯 High-impact role working directly with company directors.
💻 Remote working environment with a UK-based team.
Location: South Africa; Philippines; Pakistan; United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a UK-based business operating in the stone worktops industry, specialising in high-quality worktop solutions. The company is focused on delivering excellent products and services while maintaining efficient operations, strong financial controls, and sustainable business growth.
As the business continues to develop, they are looking for an experienced Financial Controller to take full ownership of the company's finance and accounting function. This is an opportunity to work directly with company directors, oversee financial operations, improve reporting processes, and contribute to important commercial decisions.
Job Type:
Full-Time (Remote – UK Business Hours)
Job Summary
We are seeking an experienced, fully qualified Financial Controller to independently manage the complete finance and accounting function of a UK limited company. This is a hands-on position requiring strong technical accounting knowledge and practical experience with UK financial reporting, VAT, PAYE payroll, HMRC compliance, cash flow management, credit control, and reconciliations. You will work directly with the company directors, ensuring accurate and timely financial reporting while maintaining full compliance with UK accounting and tax requirements. The ideal candidate is someone who can take ownership from day one, requires no training, and has previous experience managing the accounts of UK-based businesses. Experience in construction, manufacturing, stone fabrication, or similar industries would be a strong advantage.
Key Responsibilities
Take full ownership of the company's day-to-day finance and accounting operations.
Prepare and deliver accurate monthly management accounts, including profit and loss statements, balance sheets, and cash flow reports, by the 10th working day of each month.
Prepare year-end financial records and reporting packs for external accountants.
Maintain and update rolling 13-week cash flow forecasts.
Prepare and submit UK VAT returns through Making Tax Digital (MTD), ensuring all deadlines are met.
Manage UK PAYE payroll, including RTI submissions, auto-enrolment pensions, and statutory payments.
Handle HMRC correspondence, tax compliance, and relevant reporting requirements.
Manage credit control, proactively chasing overdue invoices and maintaining accurate aged-debtor reports.
Perform regular bank, card, ledger, VAT, payroll, and control account reconciliations.
Oversee purchase ledger activities, including supplier invoice processing and timely payments.
Monitor job and project profitability, including material costs, stock usage, and wastage.
Produce monthly job-costing and site profitability reports.
Identify opportunities to improve financial processes, reporting systems, and accounting automation.
Work directly with company directors, providing financial insights and supporting business decisions.
Requirements
Fully qualified accountant with ACCA, CIMA, ACA, or an equivalent recognised professional qualification.
Minimum 3 years of hands-on experience independently managing the full accounts function of a UK limited company.
Proven experience preparing monthly management accounts, P&L statements, balance sheets, and year-end figures without supervision.
Strong practical knowledge of UK VAT and Making Tax Digital, including end-to-end VAT return preparation and submission.
Experience managing UK PAYE payroll, RTI submissions, auto-enrolment pensions, and statutory payments.
Practical experience with UK tax compliance and HMRC requirements.
Strong credit control experience, including directly chasing customers for overdue payments by phone and email.
Excellent knowledge of bank, card, ledger, and control account reconciliations.
Proficiency in cloud accounting software such as Xero, Sage, or QuickBooks. Xero experience is particularly valuable.
Strong Excel skills and the ability to produce accurate financial reports.
Previous experience working with UK clients, directors, suppliers, or accounting firms.
Excellent written and spoken English communication skills.
Ability to work independently, solve problems, and meet deadlines without supervision.
Own reliable computer, high-speed internet connection, and a quiet, secure remote workspace.
Availability to work UK business hours.
Nice-to-Haves
Previous experience in construction, manufacturing, stone fabrication, kitchen and bathroom, or building materials industries.
Knowledge of CIS (Construction Industry Scheme) and the construction VAT domestic reverse charge.
Experience with job costing, project profitability, stock management, and material wastage tracking.
Experience with CRM or job-management systems integrated with accounting software.
Experience implementing new accounting software, improving financial processes, or automating reporting.
Experience with vehicle finance, fleet costs, banking relationships, and business lending.
Registered as an HMRC agent or previous experience working with HMRC agent access.
Previous experience supporting UK businesses from an offshore location.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth opportunities in a high-growth sector
📈 Long-term stability within an innovative team
Location: Paphos, Cyprus
We are looking for a
Maintenance Technician
to join our property maintenance team and work with residential and commercial properties in Paphos.
Key Responsibilities:
Maintain an assigned property (residential villa complex or office building).
Handle maintenance requests from residents and tenants.
Perform plumbing, electrical, and general repair work.
Carry out basic air conditioning maintenance and troubleshooting.
Repair doors, locks, furniture, and other building fixtures.
Conduct regular property inspections and preventive maintenance.
Manage maintenance requests through an internal electronic system.
Requirements:
Experience as a maintenance technician, building maintenance specialist, or repair technician.
Practical skills in plumbing, electrical work, and general repairs. Experience with air conditioning systems is a plus.
Valid Cyprus driving licence (Category B).
Russian language skills and conversational English.
Legal right to work in Cyprus.
Responsible, independent, and detail-oriented approach.
Will Be an Advantage:
Ability to read technical drawings and diagrams (electrical, water supply, and drainage systems).
Knowledge and experience in swimming pool maintenance, including cleaning, water chemistry, pumps, and filtration systems.
Relevant qualifications or certificates in swimming pool maintenance.
We Offer:
Official employment in accordance with Cyprus labour legislation.
Stable monthly salary with additional payment for overtime work.
Shift-based schedule, 40-hour working week.
Weekend duty approximately twice a month (with the following Monday off). Occasional emergency night call-outs may be required during duty weeks.
Company transport provided when travelling between properties is required.
📩
How to Apply:
Send your CV or contact details, mentioning the position you are applying for, to
hr_cyprus@inex-group.com
🌐
Explore all INEX Group vacancies:
https://inexgroup.bamboohr.com/careers
#Paphos #CyprusJobs #MaintenanceTechnician #JobsInCyprus
Location: New York, United States
Workplace: hybrid
The Role
Sokin is looking for a Regulatory Reporting Manager to join the New York team, reporting to the Financial Controller. This is a high-impact role focused on monitoring and managing regulatory capital across the Group, bridging the gap between Finance and Compliance, and building scalable, AI-native capital frameworks.
You will model regulatory capital requirements for each of our regulated entities, maintain and enhance the Group capital framework, and drive automation so the workstream becomes AI-native within 12 months. The role combines technical accounting, financial modelling, regulatory investigation, and clear written communication — including the preparation of technical papers and structured handoffs to the Compliance reporting team.
This position is ideal for a qualified Chartered Accountant with 2+ years post-qualification experience who wants to focus on regulatory and technical accounting. You should have a data analytics mindset, experience (or a strong willingness to learn) of global e-money and payments regulatory capital frameworks, and the ability to work effectively with both internal stakeholders (including Product) and external experts.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow.
We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in North Americas, EMEA and APAC. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Regulatory Capital Modelling & Frameworks
• Own and maintain regulatory capital models for each regulated entity across the Group, covering MTL licenses in the USA and e-money licenses in the UK, EU and Rest of World.
• Monitor capital adequacy on an ongoing basis and model the impact of volume growth, business mix changes, new licenses and entity expansions.
• Build out and enhance the Group regulatory capital framework in an automated, scalable way, with the clear goal of making the workstream AI-native within 12 months.
• Develop and maintain controls, reconciliations and documentation that underpin accurate capital calculations as the business scales.
Technical Accounting, Papers & Reporting
• Prepare clear technical accounting papers and analyses that explain how regulatory capital is calculated and how it is impacted by business growth, structural changes and new products.
• Produce regular and ad-hoc capital reporting for internal stakeholders, combining modelling outputs with concise narrative.
• Investigate and document technical regulatory requirements across the relevant global frameworks, building a solid understanding of the regimes that apply to Sokin’s entities.
Cross-Functional Collaboration & Handoffs
• Act as the key bridge between Finance and Compliance on regulatory capital matters; ensure clean, timely and well-documented handoff of information to the Compliance reporting team.
• Work with the Product team to understand and assess the potential impact on regulatory capital of adding new products or features.
• Engage with external experts (advisors, auditors or specialists) as needed to support capital assessments, technical interpretations or framework development.
• Partner with Finance leadership and other stakeholders to prioritise automation and AI opportunities that reduce manual effort and improve capital monitoring.
Requirements
• Qualified Chartered Accountant (CA / ACA / ACCA) or equivalent, with at least 2 years of post-qualification experience (PQE).
• Technical accounting background with a solid understanding of how accounting principles interact with regulatory capital calculations.
• Experience with, or a strong willingness to learn, the global regulatory capital frameworks relevant to e-money and payments businesses (including MTL regimes in the USA and e-money requirements in the UK, EU and Rest of World).
• Strong financial modelling and data analytics skills; ability to build and maintain capital models for multiple entities and to drive automation of the process.
• Experience preparing technical accounting papers or clear written analyses for internal stakeholders is advantageous.
• Genuine interest in applying AI and automation to make finance and regulatory workstreams more scalable (target: AI-native capital framework within 12 months).
• Strong communication skills and the ability to collaborate effectively with Compliance, Product, Finance and external experts.
• Proactive, detail-oriented and comfortable working independently in a fast-paced, high-growth environment
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us kno
w.
Location: London, United Kingdom
Workplace: hybrid
The Role
We are seeking a highly motivated Financial Controller to join our growing finance team in London. This is an excellent opportunity for a qualified Chartered Accountant with 2+ years of post-qualification experience (CA / ACA / ACCA) and a background in business services, audit, or corporate accounting who is looking to step into a fast-moving, dynamic, global environment for a high-growth business.
The successful candidate will play a key role in managing the EMEA entities, ensuring timely month-end close (targeting Working Day 6), preparing accurate financial statements including UK Group accounts under UK GAAP and IFRS, maintaining robust controls, and ensuring compliance across multiple jurisdictions. You will work hands-on with technology to drive automation and build AI-native workstreams as the business scales.
This role reports into the Finance Director.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow.
We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in North Americas, EMEA and APAC. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
• Drive automation of finance processes across EMEA entities and the wider group, identifying and eliminating manual work so the team can scale efficiently during hypergrowth.
• Work hands-on with technology to design and implement AI-native workstreams (with a clear roadmap towards 2027 implementation), partnering with shared services and technology teams to embed automation into month-end, reconciliations, and reporting.
• Ensure all EMEA entities are fully processed and month-end close is completed by Working Day 6 each month. Partner with the bookkeeping and shared services teams to review journal entries and ensure financial transactions are recorded accurately and on time as volumes grow.
• Maintain and reconcile general ledger accounts across the region, including accruals, prepayments, intercompany balances, multi-currency positions, and fixed assets, and strengthen the reconciliation framework as the business scales.
• Own multi-currency, multi-entity consolidations for EMEA entities and contribute to the preparation of UK Group accounts under UK GAAP and IFRS.
• Prepare monthly management accounts and assist with statutory financial statements.
• Contribute to regulatory capital reporting, including preparation of capital and related regulatory returns, supporting schedules, and commentary, working with finance and risk as requirements evolve.
• Assist with VAT, corporation tax, payroll, and other statutory filings across EMEA jurisdictions, ensuring timely submission and compliance.
• Work with auditors by preparing audit schedules and supporting documentation and responding to queries.
• Maintain and continuously improve financial controls, including designing controls that can scale with headcount, product, and entity growth. Make decisions at speed to support the business through its hyperscaling phase.
• Support budgeting and forecasting with accurate historical information, and help build the models and processes used as the business plans for growth.
• Identify further opportunities to streamline and automate finance processes so the function can support a larger, more complex business without a linear increase in manual work.
• Collaborate with finance, risk, operations, and the shared services team so that management, statutory, and regulatory reporting stays accurate and consistent as the business is built out.
Requirements
• Qualified Chartered Accountant (CA / ACA / ACCA) with at least 2 years of post-qualification experience (PQE).
• Demonstrable track record of automating manual finance or accounting processes (examples you can discuss in detail during the interview process).
• Genuine interest in utilising technology in a hands-on fashion, including designing and implementing AI-native finance workstreams, combined with a strong systems orientation and exposure to ERP systems (NetSuite preferred).
• Background in business services, audit, or corporate accounting.
• Strong understanding of financial accounting principles, statutory reporting under UK GAAP and IFRS, multi-currency multi-entity consolidations, and control frameworks.
• Experience preparing or assisting with consolidated accounts and management reporting in a multi-entity environment.
• Working knowledge or exposure to EMEA tax and accounting regulations (including VAT and relevant local standards) is advantageous.
• Advanced Excel skills, including data manipulation and analysis.
• Excellent attention to detail, analytical thinking, and problem-solving skills.
• Strong communication skills, with the ability to partner effectively across global functions and make decisions at speed.
• Proactive, organised, and able to work independently in a fast-paced, international environment during a hyperscaling phase.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we're on track to pass $120M by the end of 2026. We're doubling year over year, with just $12M in net cash burn and a growing global team.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us kno
w.
Location: United States
How We Build
Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.
Our Tech Stack
Ruby on Rails
AWS
Sidekiq
MySQL
Redis
What the Role Is
Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives.
Who You Are
Strong software engineering skills
— you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces
Experience building security into production systems
— you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation
Deep hands-on Terraform expertise
— you own IaC, not just contribute to it
Proven AWS experience
at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas
Experienced operating Kubernetes in production
— you've debugged the hard stuff, not just deployed the easy stuff
Comfortable designing and improving CI/CD systems
— CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime
Strong observability instincts
— Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy
Experienced with on-call and incident management
— you've run the post-mortems and actually changed things afterward
Comfortable supporting developers across local, staging, and production
— you're a resource, not a gatekeeper
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Infrastructure ownership
— manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure
Software and automation
— ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate
Secure infrastructure defaults
— build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift
CI/CD reliability
— keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials
Developer support
— be the person engineers turn to when environments break; unblock them fast across local, staging, and production
Monitoring & alerting standards
— define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements
Recovery readiness
— validate backups, restore procedures, and failover paths through regular recovery tests
Incident response
— lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice
Platform strategy
— shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way
Why This Role
Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area
The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows
This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on
You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$226,673 to $271,991 + target 20% annual bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Limassol, Cyprus
Workplace: remote
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We’re looking for an
Integration Analyst
to join our team. You’ll be the link between our partners, merchants and developers: onboarding new partners for card and APM integrations, shaping technical requirements, and making sure every integration is delivered smoothly and on time.
Job Responsibilities:
Interaction with New Partners:
Collaborate closely with new partners to facilitate the integration process of acquiring cards and other products, such as APMs. This involves effective communication and coordination to ensure smooth onboarding and integration.
Documentation Maintenance:
Take ownership of maintaining and updating documentation related to integration processes, ensuring accuracy and comprehensiveness for internal and external stakeholders.
Task Assignment:
Liaise with the development department to assign tasks related to technical integration with partners. This includes identifying technical requirements and coordinating development efforts to meet integration milestones.
Integration Process Monitoring:
Implement robust monitoring and control mechanisms to track the progress of integration projects. Proactively identify and address any issues or bottlenecks to ensure timely delivery and successful integration.
Merchant Consultation:
Provide technical consultation and support to merchants on integrating with our API. This involves offering guidance, troubleshooting assistance, and best practices to facilitate smooth integration experiences for merchants.
You’ll thrive here if you have
Proven experience in integration management or a similar role within the payment industry.
Strong understanding of payment processing technologies and APIs.
Decent English speaking skills.
Excellent communication skills, with the ability to interact effectively with internal teams and external partners.
Detail-oriented with strong organizational and problem-solving abilities.
Ability to multitask and prioritize tasks in a fast-paced environment.
Working knowledge of external and internal integration APIs (REST, SOAP).
Understanding sequence diagrams and top-level architecture (mid+).
Understanding the technical principles of data exchange.
Knowledge of XML, JSON, CSV, fixed width.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
This opportunity is also available for those who already live in Limassol, Cyprus.
EU-based employment contract and a 3-year Cyprus work visa.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Limassol, Cyprus
Workplace: on-site
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
We’re looking for a
System Analyst
to join our team. You will turn business needs into clear technical specifications, epics, and development tasks, working closely with Business Analysts, Architects, and developers. Your analysis of requirements and source code will help the team move faster and keep documentation accurate and up to date.
Job Responsibilities:
Gathering and analyzing business requirements in collaboration with Business Analysts and Architect.
Reading and analyzing source code as part of requirements elaboration for extending and modifying functionality.
Formalizing requirements and decomposing them into technical specifications, epics, and development tasks.
Writing Tech notes and QA notes for tasks.
Structuring and linking tasks correctly within task management tools (Jira).
Analyzing and clarifying questions from developers regarding tasks and requirements.
Preparing and updating technical and analytical documentation.
Participating in architectural analysis, decision-making, and the approval of requirements and technical solutions.
Facilitating effective communication between technical teams, business stakeholders, and architects.
Conducting meetings and demonstrations to present and discuss solutions.
Assisting QA engineers in defining test cases and verifying task compliance with requirements.
Important and Challenging Tasks:
Reducing workload of architects and developers by analyzing and elaborating technical tasks.
Maintaining up-to-date and comprehensive technical and analytical documentation.
Ensuring the accuracy and quality of requirement and task formulations, as well as their proper linking.
Timely identification and management of risks and blockers in technical solutions.
Technologies and Tools:
Kotlin (code reading and analysis)
Jira, Confluence
UML (sequence diagram), BPMN, C4
SQL, NoSQL
Agile methodologies (Scrum, Kanban)
You’ll thrive here if you have
Minimum 3 years of experience as a System Analyst.
Ability to read and analyze source code (preferably Kotlin).
Experience in task specification and decomposition, and in preparing technical specifications and analytical documentation.
Proficiency with task management and documentation tools (Jira, Confluence).
Proficiency with modeling tools.
Strong communication skills with business stakeholders and the ability to collaborate effectively with architects, developers, and QA engineers.
Fluent English (B2+ minimum), both spoken and written.
Solid understanding of Agile methodologies (Scrum, Kanban).
Understanding and practical experience with microservice architecture.
Knowledge and experience with databases (SQL, NoSQL).
Experience with AI tools (ChatGPT, Gemini, etc.).
Preferred Qualifications:
Experience as a developer.
Experience with payment systems, gateways, ERP, and CRM systems.
Experience in high-load system projects.
Experience with discovery phase and early-stage system analysis.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family
Corporate mobile plan (unlimited in Cyprus with roaming included)
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Interview with hiring managers (1,5 hour);
Test task;
Final interview (1 hour) optional;
Recommendations check;
Offer.
Location: Remote - USA
The Payment Integrity team is a group of innovative thinkers sitting at the intersection of Clover's provider Network, Claims, and Tech teams. The Payment Integrity team ensures that Clover pays claims in an accurate manner, with a particular focus on reducing inappropriate medical spend.
As an DRG Validation Auditor at Clover Health, you will play a key role ensuring that Clover is able to continue to build and scale a compliant, efficient and profitable program. You will work to ensure quality assurance standards and regulatory policy are reflected in claims processing practices. You will help drive value for every member by ensuring that Clover’s medical claims are paid accurately and recovering overpayments when they are identified. The Associate - Inpatient Coder coordinates the identification of provider DRG denials and upcoding.
As an DRG Validation Auditor, you will:
Partner with Clinical, Claims, and Payment Integrity peers to review claims for DRG related issues on a prospective and retrospective basis that drive inaccurate payments to providers.
Proactively identify overpayments to ensure accurate claims payments on inpatient services.
Participate in collaborative discussions with MDs to verify the clinical rationale behind billed procedures.
Communicate effectively while building trust and lasting partnerships both laterally and vertically across multi-discipline teams.
Communicate effectively both internally and externally to ensure accurate claims adjudication and proper provider notification.
Success in this role looks like:
By the end of your initial 90-day period, you will have demonstrated a strong understanding of clinical coding practices and medical records review, while assisting our team in areas of DRG validation.
By 6 months, you will be working autonomously to execute within our clinical review workflows and will have developed strong interpersonal relationships across the organization.
Continued success in this position anchors in on developing a deep understanding of the workflows that support our clinical review life cycle, while maintaining regulatory compliance standards.
You should get in touch if:
You hold a CCS or CIC certification; required.
Knowledge of DRG pricing methodology; required.
You have at least 1 year of direct inpatient clinical coding experience.
Medicare or Medicare Advantage payment integrity or claims operations experience; preferred
You are technologically savvy with strong computer skills in Excel and PowerPoint.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#
LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
#LI-Remote
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$76,000
—
$99,000 USD
Location: Remote - USA
The Payment Integrity team is a group of innovative thinkers sitting at the intersection of Clover's provider Network, Claims, and Tech teams. The Payment Integrity team ensures that Clover pays claims in an accurate manner, with a particular focus on reducing inappropriate medical spend.
As an DRG Inpatient Coding Validator at Clover Health, you will play a key role ensuring that Clover is able to continue to build and scale a compliant, efficient and profitable program. You will work to ensure quality assurance standards and regulatory policy are reflected in claims processing practices. You will help drive value for every member by ensuring that Clover’s medical claims are paid accurately and recovering overpayments when they are identified. The Associate - Inpatient Coder coordinates the identification of provider DRG denials and upcoding.
As an DRG Inpatient Coding Validator, you will:
Partner with Clinical, Claims, and Payment Integrity peers to review claims for DRG related issues on a prospective and retrospective basis that drive inaccurate payments to providers.
Proactively identify overpayments to ensure accurate claims payments on inpatient services.
Participate in collaborative discussions with MDs to verify the clinical rationale behind billed procedures.
Communicate effectively while building trust and lasting partnerships both laterally and vertically across multi-discipline teams.
Communicate effectively both internally and externally to ensure accurate claims adjudication and proper provider notification.
Success in this role looks like:
By the end of your initial 90-day period, you will have demonstrated a strong understanding of clinical coding practices and medical records review, while assisting our team in areas of DRG validation.
By 6 months, you will be working autonomously to execute within our clinical review workflows and will have developed strong interpersonal relationships across the organization.
Continued success in this position anchors in on developing a deep understanding of the workflows that support our clinical review life cycle, while maintaining regulatory compliance standards.
You should get in touch if:
You hold a CCS or CIC certification; required.
Knowledge of DRG pricing methodology; required.
You have at least 1 year of direct inpatient clinical coding experience.
Medicare or Medicare Advantage payment integrity or claims operations experience; preferred
You are technologically savvy with strong computer skills in Excel and PowerPoint.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#
LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
#LI-Remote
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$76,000
—
$99,000 USD
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: B-CPT-11601 Bilingual Administrative & Client Support Assistant
Independent Contractor – B-CPT-11601 Bilingual Administrative & Client Support Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company is a fully remote education company specializing in live SAT preparation. The company is seeking an Administrative & Client Support Assistant to support student operations, administrative processes, client communications, onboarding activities, sales support, and technology-related responsibilities.
This position combines backend administrative work, student and parent support, prospective client communication, and operational coordination. The company provides detailed training on its systems, communication standards, onboarding processes, and student workflows, so previous SAT-preparation experience is not required.
The ideal candidate is highly organized, technologically proficient, an excellent communicator, and comfortable supporting multiple areas of the business as responsibilities evolve.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative Operations & Student Support
Review student diagnostics and pre-class work to identify missing or incomplete information, learning needs, or areas requiring follow-up.
Create, review, and send individualized homework lists based on student progress and established processes.
Track student progress and maintain accurate records across gradebooks, homework records, progress reports, and Google Classroom.
Support student onboarding by organizing information, preparing materials, and assisting with access to required systems and resources.
Complete pre-course checks, release course materials, and prepare operational documents.
Assist with mock exams, including proctoring, reviewing submissions, and grading practice exams as trained.
Monitor recurring tasks and maintain organized records in spreadsheets and internal systems.
Perform administrative, operational, and documentation tasks as assigned.
Learn new systems and take on additional responsibilities as company processes evolve.
Client, Student & Parent Communication
Communicate professionally with students, parents, and prospective clients through phone calls, email, and messaging platforms.
Answer questions, address concerns, and provide accurate information.
Follow up with students regarding missing assignments, deadlines, corrections, and course expectations.
Monitor student communication channels during assigned shifts.
Respond to routine inquiries using established templates, processes, and guidance.
Document issues and communicate relevant updates internally.
Escalate complex concerns to the appropriate team member when necessary.
Client Intake, Onboarding & Sales Support
Assist with client intake, onboarding, scheduling, and follow-up processes.
Support sales-related activities, including communication with prospective clients and maintenance of accurate records.
Coordinate appointments, onboarding activities, and operational follow-ups.
Assist with maintaining CRM records and ensuring client information remains accurate and organized.
Technology & Systems Support
Use Google Workspace, CRM platforms, and other software systems to manage daily responsibilities.
Monitor system-related issues and communicate updates proactively.
Follow established procedures while exercising sound judgment when unexpected situations arise.
Team Collaboration
Coordinate with team members to ensure assigned responsibilities are completed accurately and on time.
Participate in meetings, training sessions, and process-improvement initiatives.
Communicate proactively regarding task progress, issues, and scheduling concerns.
Contribute to a collaborative and supportive team environment.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, customer service, sales support, executive assistant, business-support, or related experience.
Excellent written and spoken English and Spanish.
Strong written and verbal communication skills.
Experience communicating professionally by phone, email, and messaging platforms.
Strong organizational, time-management, and recordkeeping skills.
Proficiency with Google Workspace.
Strong technology aptitude and the ability to learn new software quickly.
Ability to work independently, solve problems, and exercise sound judgment.
Reliable internet access and an appropriate remote work setup.
Availability on Tuesdays, Wednesdays, Thursdays, Fridays, and Sundays.
IDEAL CANDIDATE PROFILE
Reliable, organized, and highly detail-oriented.
Excellent written and spoken English and Spanish.
Warm, patient, and professional when communicating with students, parents, and team members.
Demonstrates strong attention to accuracy and quality control, including the ability to identify mistakes and carefully review completed work.
Comfortable following detailed procedures and meeting established deadlines.
Able to learn quickly, apply feedback, and adapt to evolving processes.
Demonstrates sound judgment, initiative, and problem-solving skills.
Comfortable working independently while also collaborating with a team.
Dependable with an unconventional weekly schedule, particularly Sundays.
Interested in a stable, long-term working relationship.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace — Required
Candidates must already be proficient in:
Google Sheets — Data entry, spreadsheet organization, recordkeeping, and tracking information.
Google Docs — Creating, reviewing, and updating documents.
Gmail — Managing professional email communication.
Google Drive — Organizing, locating, and managing files.
Google Classroom — Navigating the platform, accessing student assignments, and managing classroom-related information.
CRM Platforms - Preferred
Experience using CRM systems to track client interactions, onboarding activities, and follow-ups.
Company-Specific Systems — Training Provided
Client will provide training on:
Internal gradebooks and student-progress tracking systems.
Company-specific Google Classroom workflows and procedures.
Student communication platforms and internal operating systems.
SAT preparation processes, diagnostic reviews, and homework procedures.
Other education-related tools and operational workflows used by the company.
Previous experience with client specific systems is not required.
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday)
Daily Working Time: Approximately 9:00 AM–5:00 PM ET
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: Approximately 9:00 AM–5:00 PM ET
Scheduled Working Days: Tuesday, Wednesday, Thursday, Friday, and Sunday (Off: Monday and Saturday)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: Bilingual English and Spanish Required
ACCENT PREFERENCE: Level A–B (Excellent Written and Spoken English/Spanish Required)
REGION PREFERENCES: Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
leadHouston, United States; We welcome applications from candidates of all backgrounds and experiences
Hamburg, Germany
Doha, Qatar
УдалённоPakistan; Philippines; South Africa; United Kingdom; Sri Lanka; Kenya
УдалённоPhilippines; South Africa; Pakistan; United Kingdom; Sri Lanka; Kenya
УдалённоSouth Africa; Philippines; Pakistan; United Kingdom
ГибридNew York, United States
ГибридLondon, United Kingdom
United States
УдалённоLimassol, Cyprus
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW