Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
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Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments.
Sell Abnormal AI solutions to large Enterprise SLED agencies with a mandate to overachieve new annual recurring revenue quota, not just hit it. Run the full deal cycle in your accounts: first conversation, technical evaluation, contract signature, and the upsell conversations that follow once they're a customer.
-AI Engineer должен находить участки, которые сегодня требуют человека, таблиц, браузера и десятков повторяющихся действий, и превращать их в автоматизированные процессы, сервисы или AI-агентов. -Python и SQL/PostgreSQL.
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Настроить подборLocation: Remote — North America (Aligned with U.S. Time Zones) Workplace: Remote COMPANY At 0x https://0x.org/, our mission is to "Create a Tokenized World Where All Forms of Value Can Flow Freely". We deliver this to web3 builders with a delightfully simple suite of developer APIs that provide faster trading, better prices, and superior user experience. Founded in 2017, we’ve processed over 211M+ transactions and $180B+ in trading volume from users trading on Matcha, Coinbase Wallet, Robinhood Wallet, Phantom, Rainbow, DefiLlama, MetaMask, Zerion, Zapper, and many more. Our investors include Greylock Partners, Pantera Capital, and Jump Crypto. When you join 0x, you’ll become part of a veteran team of crypto builders who know the importance of code quality, team cohesion, and a culture of learning. About the role We are looking for a Senior Brand Designer to help elevate the visual identity of two very different brands across every touchpoint: 0x https://0x.org/, our onchain routing infrastructure, and Matcha https://matcha.xyz/, our consumer DEX aggregator. Today, the biggest priorities are sales enablement, web design and social graphics, with about 90% of your time spent on 0x and 10% on Matcha. This is a senior, hands-on role for a designer who can move fluidly between high-craft visual design and the practical demands of a fast-moving marketing and sales function. As the only designer on our marketing team, you’ll play a key part in shaping how the 0x and Matcha brands look and feel. The role requires an overlap with US Pacific hours. What you’ll do - Evolve visual identity and brand guidelines for 0x. - Design and maintain a library of sales enablement assets: pitch decks, one-pagers, case studies, proposal templates and partner kits. - Design web pages, including landing pages, product pages, and comparison pages. - Design social graphics for both 0x and Matcha. - Design for campaign launches and major sales or industry moments, from concept through final assets. - Build brand and marketing templates and components that non-designers can use confidently across campaigns, social and sales materials. - Stay current on crypto, DeFi and fintech design trends. What you’ll bring - 4+ years of brand design experience, including at least 1 year in crypto, DeFi or emerging tech. - A portfolio of shipped brand work across web, social and sales materials. - A track record of shaping and extending a visual identity, not just working within one. - Strong typography and layout skills. - Expert-level Figma skills, including building reusable templates and components. - Fluency with AI design tools, and experience using them to raise both the speed and quality of your work. - Experience partnering closely with marketing and sales teams, translating business goals into design. - Excellent communication skills, with the ability to present and defend design decisions. - A bias for action: you get things done without waiting to be asked and adapt quickly as priorities shift. - Alignment with our core values https://0x.org/post/the-0x-mission-and-values: do the right thing, consistently ship, and focus on long-term impact. - Ability to attend annual in-person team offsites around the globe. Nice to have - Experience building pages in Webflow, plus basic HTML/CSS. - Experience taking a website redesign from concept to launch. - Illustration and basic motion design skills. - Experience designing for both B2B and B2C audiences. BENEFITS - The base salary range for this position is USD $120,000 - $180,000 + equity + ZRX tokens + benefits. Within the range, individual pay is determined by job-related skills, experience, location, business needs, and candidate preferences between the different compensation elements. - Comprehensive insurance (medical/dental/vision/life/disability) for U.S.-based employees — 100% of base plan covered for you and dependents - 401k and FSA for U.S.-based employees - Monthly mobile phone bill, wellness, and pre-tax transportation expense - Covered mental health benefits (included professional therapy sessions) - A supportive remote environment - Lunch reimbursement for all employees across the globe! - Stipend for your ideal remote / WFH set-up: headphones, and any other work gear you may need - 12-week paid parental leave - Great office conveniently located in the SF Financial District for those in the region! - Flexible vacation: Take time when you need it (and we really mean it!) 0x and its associated entities are dedicated to fostering diversity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex (including those who are pregnant or have given birth), sexual orientation, gender, gender expression or identity, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, citizenship, national origin, immigration or citizenship status, political affiliation, or any other basis that is protected by applicable local, state, or federal laws. This includes not making such decisions based on the status itself, as well as any associations, perceptions, and assumptions made regarding these statuses. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws. Our commitment to equal employment opportunity extends to ensuring that all applicants and employees can perform to their fullest potential, including through obtaining reasonable accommodations when necessary.
Location: Москва Мы ищем AI инженера в команду отраслевых решений для бизнеса, который будет отвечать за разработку, проектирование, оценку и развитие AI/LLM сценариев, а также решать прикладные задачи по анализу данных. Основная задача – обеспечивать высокое качество AI решений, от формирования тестовых сценариев и разработки промптов до оценки результатов, оптимизации и передачи готового решения в production. В работе предстоит взаимодействовать с LLM, GenAI сценариями, RAG сервисами, Python инструментами и данными, а также тесно взаимодействовать с разработчиками и продуктовой командой. Обязанности ### Чем предстоит заниматься: * разработка и оптимизация AI/LLM решений: создание промптов, работа с их структурой, параметризация, актуализация и развитие, оценка качества * тестирование и оценка AI-сценариев: от формирования тестовых корзин до выстраивания процессов контроля качества умных диалогов * анализ данных и исследовательские задачи по запросу: выгрузка и обработка данных, выявление зависимостей, количественный анализ и проверка гипотез, подготовка фактуры для бизнес-решений, расчёт продуктовых метрик * взаимодействие с разработкой и вывод решений в промышленную среду: анализ бизнес-требований, проектирование AI-решений, взаимодействие с системными аналитиками и тестировщиками, тестирование промптов до и после внедрения. Требования ### Для нас важно: * инженерное или финансовое образование * опыт работы с AI/LLM/GenAI в реальных продуктах в роли аналитика, инженера, Data-scientist * практический опыт автоматизации тестирования AI/LLM-сценариев * практический опыт написания продакшн-промтов от 1 года * знание промпт-инжиниринга и желание развиваться в этой теме * python: уверенное владение библиотеками для анализа данных - Pandas, NumPy, знание библиотек для разработки агентов: LangChain * понимание принципов RAG, работа с контекстным окном * понимание принципов работы Java-based приложений и API-интеграций - будет плюсом. Условия ### **Мы предлагаем:** * комфортный современный офис рядом с м. Кутузовская * ежегодный пересмотр зарплаты и годовая премия * корпоративный спортзал и зоны отдыха * уникальная система обучения Сбера для профессионального и карьерного развития * расширенный ДМС и льготное страхование для семьи * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * корпоративная пенсионная программа. .
Key Requirements: — 3+ years of commercial experience in a relevant role. — Strong expertise in Asterisk (versions 13 and above). — Hands-on experience building and maintaining VoIP solutions for contact centers or fintech environments. — In-depth understanding of SIP and RTP protocols, including NAT and QoS. — Experience configuring and managing SIP trunks. — Experience configuring IVR workflows, agent queues, and skill-based routing, including fallback and overflow logic. — Experience with call recording, CDR, and CEL. — Strong Linux administration skills (Ubuntu/Debian) in production environments. — Practical experience securing VoIP infrastructure, including protection against brute-force attacks, Fail2Ban, firewall configuration, ACLs, and rate limiting. — Experience integrating Asterisk with external systems, including CRM, billing, antifraud solutions, and APIs. — Experience using AMI / ARI to integrate Asterisk with backend systems. — Understanding of financial systems requirements, including reliability, auditability, and logging. — Ability to quickly understand and troubleshoot complex or legacy systems. Responsibilities: — Maintain and continuously improve the company’s telephony platform. — Ensure the stable operation of support, collections, and sales communication channels. — Configure and maintain IVR menus, call queues, and routing logic in line with business processes. — Integrate the telephony platform with internal services, including CRM, backend systems, and billing. — Ensure high availability and minimize system downtime. — Monitor call quality and key performance metrics, including SLA, ASR, and ACD. — Identify and resolve latency and call-quality issues. — Optimize system performance and support infrastructure scaling. — Upgrade and improve the existing VoIP infrastructure. — Create and maintain technical documentation covering call flows, routing, and integrations. — Collaborate with cross-functional teams, including backend, support, and security.
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Staff Compiler Performance Engineer to set the technical direction for Falcon performance. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. You will decide where the next significant performance gains come from, lead the design of the optimizations that deliver them, and make sure the compiler architecture supports the product roadmap. You will be the senior technical voice on a distributed team of compiler experts and a key partner for runtime, GC and product teams. What You Will Do (aka Responsibilities) Define the performance strategy for Falcon: identify the largest opportunities across benchmarks and customer workloads and turn them into a technical roadmap Lead design of complex, cross cutting optimizations in the optimizer and code generator, and of the interfaces between the compiler, the runtime and the garbage collector Make architectural decisions on the Falcon optimization pipeline, compile time budget and tiering strategy Lead enablement of Falcon on new hardware platforms and new Azul products Mentor senior engineers, review critical designs and code, and set standards for performance methodology and validation Represent Azul in the LLVM community: drive upstream design discussions and contributions that benefit managed language compilers What You'll Bring (aka Experience, Skills) 8+ years of professional experience developing optimizing compilers or JIT compilers Track record of technical leadership: owning the design of major compiler components or optimization frameworks used in production Expert C++ skills and experience in large, long lived codebases Deep expertise in compiler optimization and code generation, with a clear view of the tradeoffs between peak performance, compile time, warmup and code size Expert performance analysis skills down to the microarchitecture level Nice to Have Recognized contributions to LLVM or another major compiler: code owner, maintainer or author of significant upstream work Deep experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar Experience working closely with runtime and GC teams on speculation, deoptimization and barrier design
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Senior Compiler Performance Engineer to own major performance areas of Falcon. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. Your job is to push its generated code further, deciding which optimizations matter, designing them and delivering measurable speedups on real workloads. You will work in a distributed team of compiler experts, with direct influence on what Falcon optimizes next. What You Will Do (aka Responsibilities) Own performance of Falcon for a set of workloads or an optimization area end to end: analysis, design, implementation, validation Design and implement new optimizations and improve existing ones in the middle end and back end: inlining heuristics, loop optimizations, vectorization, escape analysis, speculation and deoptimization, GC barrier and runtime call optimization Drive code generation quality on x86_64 and AArch64, including bringing Falcon to new hardware platforms Investigate complex performance issues reported by customers and turn findings into compiler improvements Review code, mentor engineers on the team and raise the bar for performance methodology Contribute to upstream LLVM where it makes sense What You'll Bring (Experience, Skills) 5+ years of professional experience developing optimizing compilers or JIT compilers Strong C++ design and coding skills in large codebases Proven track record of delivering compiler optimizations with measurable performance impact Deep knowledge of compiler optimization theory and its practical tradeoffs: compile time, code size, correctness Strong performance analysis skills: profilers, hardware counters, reading and reasoning about generated assembly Nice to Have Significant experience with LLVM optimization passes or code generation; LLVM commit access is a plus Experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar Deep knowledge of x86_64 and/or AArch64 microarchitecture Experience with JVM internals: garbage collection, deoptimization, profiling PhD in Computer Science or significant research experience in compilers
Location: India Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customisation to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment. Requirements - 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India - Familiarity and experience with building and deploying AI agents - Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs - Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities - Excellent problem-solving, technical, and analytical skills to address customer needs and concerns - Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization - Strong understanding of the Indian market landscape and cultural nuances - Self-motivated and able to work independently in a remote or distributed team environment #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Bangalore; Delhi, India; Mumbai; India - Remote Workplace: remote Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM. We are looking for a Compiler Performance Engineer to make Falcon generate even faster code. This is not a compiler front end role and not a compiler built from scratch: the compiler exists, runs in production at large enterprises, and your job is to find where the generated code is slower than it should be and fix it in the optimizer and code generator. You will join a distributed team of compiler experts and work on real workloads with direct, measurable impact on customer performance. What You Will Do (aka Responsibilities) Analyze performance of Java benchmarks and customer workloads, find gaps in generated code and trace them to their root cause in the compiler Implement and improve optimizations in Falcon's middle end and back end: inlining, loop optimizations, vectorization, redundancy elimination, speculative optimizations and their interaction with the runtime Improve code generation for x86_64 and AArch64 Write tests and benchmarks that prove the improvement and protect it from regressions Contribute changes upstream to LLVM where it makes sense What You'll Bring (Experience, Skills) 2+ years of professional experience in compilers, JIT compilers or low level performance engineering Strong C++ design and coding skills Solid understanding of compiler optimization theory: SSA, data flow analysis, loop transformations Ability to read assembly and reason about why one instruction sequence is faster than another Very Nice to Have Experience with LLVM IR and LLVM optimization passes, or with another optimizing compiler such as HotSpot C2, Graal, GCC or V8 Experience with profilers such as perf, VTune or async profiler Knowledge of x86_64 and/or AArch64 microarchitecture Experience with Java, Scala or Kotlin, or with JVM internals MSc or PhD in Computer Science with a compiler or performance focus
Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Help us build the next generation of authentication services at GitLab. As a Senior Backend Engineer on the Authentication team, you'll build authentication features across the Rails monolith and GATE. GATE is our new service for issuing and validating tokens and managing identities, designed to support every GitLab deployment model. You'll expand authentication mechanisms, including support for identities used by artificial intelligence (AI) agents. You'll also help keep GitLab and its customers secure by building access management tooling and addressing vulnerabilities reported through our HackerOne program. GATE will become the foundation for token issuance, validation, and identity services across GitLab.com multi-tenant software as a service (SaaS), Self-Managed, Dedicated, and air-gapped environments. Your work will affect core components that customers, users, and GitLab teams rely on. Some of our projects include: Building GATE as the centralized service for token issuance and validation Consolidating tokens and migrating authentication paths out of the Rails monolith Building passkeys and passwordless authentication Developing composite identities that combine machine and human authorization for AI Improving service accounts and secure automation Enhancing Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) capabilities for automated user provisioning and single sign-on (SSO) What you'll do Shape the roadmap for GATE and GitLab's authentication services with the team. Design and implement token issuance, validation, and identity services in Go and Ruby across the Rails monolith and GATE, including new authentication mechanisms such as Workload Identity Federation. Migrate authentication and token management paths from the monolith into GATE while maintaining reliability across all deployment models. Build authentication mechanisms from the ground up, such as Workload Identity Federation. Strengthen security for users and organizations through access management tooling and by addressing vulnerabilities reported through our HackerOne program. Define and improve standards for style, maintainability, and engineering practices in a high-scale environment, and advocate for them through code review. Communicate publicly about GitLab initiatives, projects, and contributions from people not working for GitLab Inc. Reflect GitLab's values in these communications. Ship moderately sized features and improvements with moderate guidance and support from other team members, and collaborate on larger projects, including the build-out of GATE. Participate in the maintainer trainee program at your own comfortable pace while working toward becoming a project maintainer. What you'll bring Professional experience with Go and/or Ruby in scaling or mission-critical SaaS products. Familiarity with authentication and authorization technologies or techniques, such as OAuth, OIDC, SAML, SSO, SCIM, LDAP, JSON Web Tokens (JWTs), role-based access control (RBAC), or identity and access management (IAM). Knowledge of token systems, cryptographic signing, and key management. Experience building or contributing to a service from concept to production, including proposal, discussion, and execution. Proficiency in written and verbal English, with the ability to communicate complex problems and solutions clearly in a remote, largely asynchronous work environment. Experience diagnosing, preventing, and resolving performance and optimization problems. Experience working in an iterative software development process, managing your work effectively, staying organized, and following through on priorities. About the team Our mission is to empower GitLab system administrators with the toolkit they need to create their desired balance of security and accessibility for their GitLab experience. Authentication is the first impression a new customer has when they configure a new GitLab instance. We aim to make it as seamless as possible, from that first login to onboarding users and managing security rules for their instance in a secure, flexible, and scalable way. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
Location: US: San Mateo (1875 South Grant Street); CAN: Toronto (111 Richmond Street West); CAN: Vancouver (333 Seymour St); US: Washington Remote Worker Workplace: Hybrid Team: Accounting Core Location / work arrangement: San Francisco, San Mateo, Seattle & Vancouver (Canada) Employment type: Full Time About the Role Xero’s ledger is the source of truth for millions of businesses, and every product we ship is built on top of it. We are rebuilding this integrity layer for the next 20 years, and we are standing up the Vancouver engineering hub around it from day one. As Lead Engineer, you will make the architectural decisions that set the course for the platform and the team, and you will see those decisions reach every customer who depends on Xero to get their numbers right. THE TECHNICAL CHALLENGES - Correctness at scale. Accounting data has to be consistent, auditable, and immutable. There is no “close enough,” and every change to the ledger has to preserve that guarantee across regions and regulations. - Evolving a mature system. We are adding real-time expectations to a platform that millions of businesses depend on daily. That means strengthening service boundaries and clarifying data contracts without compromising reliability. - Durable, high-throughput services. We use durable execution (for example, Temporal) to keep long-running financial workflows accurate and recoverable under load. - AI-ready data. We are structuring accounting data so it can power AI-native experiences while maintaining trust in the numbers. IMPACT - First six months: You understand the ledger and its consumers, align the team on service boundaries and data contracts, and ship a first modernization increment with no loss of data integrity. - First twelve months: - You have set the architecture for the core accounting capabilities (general ledger, journals, chart of accounts, multi-currency). - The Vancouver engineering team has clear ownership and quality standards, thanks in part to your leadership and role modeling. - Your work reaches customers through every product built on the ledger, and the decisions made now will shape Xero for years. OWNERSHIP You will own the technical direction for your area of the accounting platform, from design through production and on-call. You will make architectural decisions on service boundaries, data contracts, and technology choices without needing sign-off, and you will be accountable for reliability and data integrity end to end. You will also help set hiring, quality, and ownership practices for an early and growing team, which will compound over time. WHO YOU’LL WORK WITH Bernardo Farah is the Director of Engineering for Accounting Core. He has over 10 years of SaaS software experience, including six years building platforms and growing teams at Samsara. WHAT YOU BRING MUST-HAVE: - You set the standard for your team in AI-assisted development, operational excellence, and flexible architecture. - A track record delivering highly available, distributed backend systems and designing high-throughput services under production constraints. - Depth in system architecture, API design, and both SQL and NoSQL databases - Proficiency in a modern backend stack such as C#, Java, Go, or C++, plus cloud-native platforms like AWS. - You demonstrate strong ability in breaking down complex problems into clear, actionable solutions while driving agile execution to deliver results. NICE TO HAVE: - Experience with financial, ledger, or accounting systems, or other domains where data integrity is critical - Experience with durable execution or workflow engines such as Temporal - Experience modernizing a mature system without disrupting customers HOW WE WORK Process is a tool for impact and we adjust accordingly. We use an agile approach to ship outcomes, not to follow ceremony. Code and design reviews are where we trade ideas and hold the quality bar, and we are figuring out how to use LLMs to reduce how much code humans have to write and review by hand. Our on-call rotation draws on a healthy pool of engineers and turns incidents into learning through postmortems. Decisions are made at every level, and we make sure everyone has the strategic context to raise proposals and drive innovation. Our Hiring Process - Stage 1: Real World coding assessment, 45 Mins - Stage 2: Systems Design assessment, 45 Mins - Stage 3: Technical Deep dive, 60 Mins - Stage 4: Values/ Future Proof, 60 Mins - Stage 5: Leadership interview, 60 mins Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California: $206,000 USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Lifecycle Marketing Specialist San Mateo, CA / Hybrid The Lifecycle Marketing team is part of the broader Global Media and Omnichannel Marketing function within PlayStation and is responsible for implementing multi-channel digital programs and campaigns developing a relevant dialogue with tens of millions of customers across the globe. We are advocates for the player . Crafting unforgettable digital experiences that fulfill player curiosity, boost gameplay and drive revenue. We use data-driven insights to build one-to-one relationships and personali z ed journeys with players across web , email, mobile and on-console. The Lifecycle Marketing Specialist role is responsible for delivering lifecycle campaigns head to tail including planning, testing, executing and measurement specifically for Live Service and franchise titles . This creative and innovative individual will work closely with our Creative Studio, Data Science, Audience & Measurement and Marketing teams across the Americas, Europe, and Asia. Together, we are on a mission to redefine owned channel marketing and its relationship to company growth and player engagement. Main responsibilities: Build, configure, test, QA and launch multi-channel campaigns and automated journeys directly within campaign management tools for Live Service and franchise software titles across email, mobile and on-console messaging channels. Partner closely with senior lifecycle marketing leads to translate strategies and campaign blueprints into high-quality campaigns, moving efficiently from brief through build, approval and launch. Plan campaigns based on existing campaign blueprints, and collaborate with team to iterate and improve on prior campaign structures. Operate with agility in a fast-moving live-service environment, adapting campaign plans, journeys and priorities in response to game updates, player behavior, business needs and emerging opportunities. Lean into automation and trigger-based messaging, spotting opportunities to scale our lifecycle programs. Collaborate with team to drive ‘Player Centricity’ through models, content and player insights to achieve 1:1 personalization at scale across the channel mix. Analyze campaigns and journeys to understand the performance of these activities and build on the results for the next iteration. Share these results back to the business with clear insights and opportunities. Collaborate on test and learn strategy to optimize campaigns; feeding all insights gained back into a continuous process of testing and refinement. Keep a pulse on the lifecycle marketing landscape, seek and understand emerging trends, technologies and innovation to provide ongoing learning for the marketing organization. What we’re looking for: Educated to degree level in a related field such as Business, Marketing and a strong academic record. 3+ years of proven experience in B2C marketing, customer lifecycle management, engagement marketing. Experience building Lifecycle Marketing program support for Live Service games is desirable. Highly organized - able to handle a full workload and progress multiple ambitious projects simultaneously thanks to your skill and work ethic. Passionate about the customer– you look at quantitative and qualitative consumer insights to make decisions and recommend improvements. Strong communicator who comfortable briefing Creatives, Analysts, Engineers, Legal and management. Strong analytical and quantitative skills with a consistent track record in data-based decision making. Innovative and constantly exploring new ways of doing things and challenging the status quo. Sophisticated communicator with excellent influencing skills. Experience in Salesforce Marketing Cloud, Journey Builder, and Interactive Studio or equivalent ESP. Excellent interpersonal skills with expertise and integrity that will earn respect and trust with internal team members and external vendors. Experienced in establishing relationships and operating compassionately across cultures. This includes collaborating openly and bringing together different perspectives to drive well-informed decisions. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $95,800 — $143,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI https://www.baseten.co/talk-to-us/openai/?utm_source=google&utm_medium=paid_search&utm_campaign=acquisition_ICA-OpenAI-Partnership_2026-09-30&utm_term=baseten%20openai&utm_campaign=Search+-+Models&utm_source=adwords&utm_medium=ppc&utm_id=24316507588&hsa_acc=9990356727&hsa_cam=24316507588&hsa_grp=199416272086&hsa_ad=826599669780&hsa_src=g&hsa_tgt=kwd-2504168645905&hsa_kw=baseten%20openai&hsa_mt=e&hsa_net=adwords&hsa_ver=3&gad_source=1&gad_campaignid=24316507588&gbraid=0AAAAAqCKh1tZ-ESp-CbtgHnyoj6pkRZGL&gclid=CjwKCAjw56zWBhB0EiwAdPOQOTzW3Bhx_UxkJI6XA8gB1rqClDpNVWFQtTzWlO0RBCV5Xx_yB54yDxoCcd4QAvD_BwE, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms. The task at hand is to enable and activate partner sellers and to ensure that our internal field teams are well-supported to work successful with partner teams. As Baseten’s Partner Enablement Lead, you'll turn each partnership into a repeatable field motion. You'll work out why a partner account executive should care about Baseten, which of their customers are a fit, and what joint execution looks like. Then you'll co-build what it takes for sellers on both sides to run that play: the value proposition, the account mapping, the talk tracks, the training, and the relationships with partner field leaders. As always, the work starts with earning partner attention. This is a strategic, hands-on role for an ecosystem GTM operator who peaks in enablement. Your work will include deep cross-functional collaboration, instructional design, content development, and training delivery. You won't own partner-sourced pipeline directly, but you will make those who do much more effective. Our partnerships span Hyperscalers, Model Labs, Semiconductors, Consulting and Systems Integrators, and Data Platforms. While much of what partner enablement looks will be in your hands to define, it will include getting in front of field sellers, developing co-sell opportunities, and driving adoption of marketplace incentives for customers to buy Baseten against the commitments they already have. You'll report to the Head of GTM Enablement & Productivity and work closely with our Partnerships, Sales, FDE, Marketing, and RevOps teams. WHAT YOU'LL DO Design the joint go-to-market motion with strategic partners - Build a working picture of each partner's field: seller roles, how they're paid and measured, what makes them bring in a third party, and what gets in the way. - Define joint value propositions, customer triggers, and target segments in partnership with our alliance leads and sales & revops leadership. - Turn those into co-sell plays with clear entry points, owners, and next steps for both sides. - Run account mapping with partner teams so the plays land on specific accounts, not just slides. Activate partner field teams - Activate partner sellers and their managers to be aware of Baseten, confident in when to pull us in, and motivated to do so. - Build relationships with partner field leaders, partner development managers, and ISV teams so enablement reaches the sellers who matter. - Plan and run activations by region and segment: field briefings, account planning sessions, joint office hours, and events alongside our partnerships team. - Teach both sides how marketplace and co-sell mechanics work, so those programs make deals simpler and faster to execute. Enable Baseten's own sellers on partner motions - Make sure our AEs, SAs, and FDEs know how to work a partner-sourced or co-sell deal: how to engage the partner rep, how attribution and credit work, and which plays to run. - Build or collate the playbooks, demos, and certifications our team needs, and keep them current as each partnership changes. - Bring partner content into our onboarding and GTM Academy so new hires learn the partner motion from day one. Measure and evolve programs - Define how we measure activation: trained and engaged partner sellers, joint account plans, co-sell opportunities registered, and partner-influenced pipeline. - Work with RevOps on the operational side of partner programs, including deal registration, marketplace private offers, and POC and MDF requests. - Report monthly to GTM leadership on what's working, what isn't, and advise on where to invest next. WHAT WE'RE LOOKING FOR - 5+ years in partner or alliance GTM, partner enablement, or field GTM at a cloud, data, AI, or infrastructure company. - Hands-on experience activating co-sell with at least one hyperscaler or major platform partner (Microsoft, AWS, Google Cloud, NVIDIA, or similar). - You think in pipeline and seller behavior as well as in curriculum. You can explain a joint motion end to end, from partner incentives to the first customer meeting. - Enough technical depth to be credible with SAs and engineers on both sides. You don't need to be an ML engineer, but you should be comfortable learning inference, model serving, and GPU and token economics quickly. - You want to build: the play, the deck, the training, the measurement plan. You don't stop at the framework. - Comfortable working across teams you don't control, inside Baseten and inside partner organizations much larger than ours. Strong candidates may come from a mix of backgrounds such as: - Cloud alliances or partner GTM at a data or infrastructure ISV that co-sells with the hyperscalers. - ISV, partner development, or marketplace roles inside a hyperscaler or NVIDIA. - Partner enablement leadership at a technical company, with a track record tied to pipeline rather than training volume. - A partner-facing SA or SE who moved into enablement or GTM strategy. NICE TO HAVE - Experience with Microsoft co-sell programs, Azure Marketplace, or NVIDIA's partner and ISV programs. - Experience at an AI infrastructure, model provider, or developer platform company. - Built a partner function or partner enablement program from scratch at a growth-stage company. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic’s Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world’s largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add. We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas: Scaling and infrastructure. Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online. Velocity. The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform. Inference engine. The software between the accelerator kernels and the routing layer that serves every request. Performance. Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance. This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like. Key responsibilities Own the programs that scale Claude’s serving fleet across accelerator and cloud platforms, from early direction through delivery. Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path. Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision. Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps. Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic’s central Infrastructure org. Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams. Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion. Own inference readiness for model launches alongside our launch TPMs. Minimum qualifications 7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it. Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking. A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly. A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep. The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers. Strong written communication, including plans, reviews, and executive updates that many teams depend on. Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit. Care about Anthropic's mission and about serving frontier AI safely and reliably. Preferred qualifications Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing. Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform. Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services. Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity. Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work. Familiarity with Kubernetes-based orchestration and job scheduling. Experience working with research teams and turning their needs into infrastructure requirements. Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $435,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
SpAItial is looking for an ML Inference Engineer to build and operate scalable inference services and production APIs.
Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Container runtimes were designed for general-purpose software workloads. AI inference is not a general-purpose workload. Running large models at production scale exposes cracks in every layer of the container stack: runtimes unaware of GPU memory constraints, images that take minutes to pull when a model needs to scale to thousands of replicas, and isolation mechanisms that weren’t designed for the multi-tenant serving environments that production AI requires. The tools the industry has relied on for a decade weren’t built for this, and patching around those limitations at higher layers only goes so far. Baseten owns the entire pipeline, from the moment a developer pushes a model to the moment a request gets a response. That vertical ownership means we can fix these problems at the root. The Runtime Fabric team is doing exactly that: purpose-building the container runtime and storage layers for AI inference workloads, led by some of the world’s top containerd maintainers. As Engineering Manager for Storage Products on the Runtime Fabric team, you will lead the engineers who build and run the storage products behind that stack: the Baseten Delivery Network (BDN), which sits in the cold start path of every model on the platform, the snapshotters and filesystems that expose model weights and container images to a running container, and the storage that model deployment and training need next. The team is advancing the next generation of caching for inference workloads, from the origin tier to the GPU host. You will own reliability for the area as a measured outcome, report to the head of Runtime Fabric, and stay close to the code through design and code review. If you’ve managed systems engineers and have hands-on experience with caching, content-addressable storage, or distributed filesystems, we’d love to talk. EXAMPLE INITIATIVES - How the Baseten Delivery Network (BDN) makes cold starts fast https://www.baseten.co/blog/how-the-baseten-delivery-network-bdn-makes-cold-starts-fast/ - Extending BDN from model weights to container image layers, training checkpoints, and deployment artifacts - Lazy-loading snapshotters and block-level delivery (EROFS, FUSE, ublk) so a container can start before the full image or model has arrived RESPONSIBILITIES Team Leadership and Culture - Hire and grow a team of 5 to 10 systems engineers with storage, caching, and Linux expertise - Run the team’s planning and delivery: scope work against the Runtime Fabric roadmap, set priorities, and ship on a predictable cadence - Provide regular coaching, feedback, and career development support to your direct reports - Own on-call health for the team’s services, including escalation paths and follow-through on incidents Technical Direction - Guide the architecture and evolution of the Baseten Delivery Network: the tiered caching and weight delivery product that makes cold starts 2-3x faster and eliminates thundering herd failures during burst scaling events - Shape storage products tailored to Baseten’s workloads: extend BDN from model weights to container images, training checkpoints, and deployment artifacts, and define the interfaces that model deployment, training, and customers use to reach them - Oversee the on-host side of delivery: lazy-loading snapshotters, EROFS and overlayfs layouts, and block-level delivery (FUSE, ublk) for multi-gigabyte files - Own reliability of the delivery path as a measured outcome: end-to-end instrumentation from snapshotter initialization to first inference request, targets for cold start and cache behavior, tolerance for failing upstream registries and object stores, and safe rollout of changes to a path every customer depends on - Make the delivery path work across heterogeneous clusters and cloud providers, each with its own object store and network - Review designs and code across the area, and take on hands-on work where it unblocks the team - Champion the team’s contributions back to containerd and the snapshotter ecosystem alongside the maintainers on the Runtime Fabric team Cross-Functional Partnership - Act as the point of contact for storage across Baseten, ensuring model deployment, training, and platform teams have the integration support they need - Optimize requirements for the underlying storage platforms with the infrastructure team: object storage, local NVMe and block storage, and network bandwidth per cluster, so that capacity and provider decisions account for what the delivery path needs - Manage the team’s dependencies in both directions: sequence work that model deployment, training, and infrastructure teams block on, and negotiate interfaces and timelines with the teams and upstream projects the storage path depends on - Work with the head of Runtime Fabric and product stakeholders to prioritize storage investments based on customer impact and infrastructure reliability - Communicate team progress, technical trade-offs, and incidents clearly to the team and to leadership REQUIREMENTS - Experience managing a team of engineers in a systems, infrastructure, or storage context, including hiring and performance management - Hands-on background in distributed storage systems, content-addressable storage, or large-scale caching infrastructure - Strong systems programming background in Go, Rust, and/or C/C++, with the ability to engage credibly in code reviews and architectural discussions - Working knowledge of the Linux storage stack: filesystems, the page cache, block devices, and mounts - Understanding of how container images are structured, stored, and delivered at scale - Strong written and verbal communication skills, with the ability to influence without authority across teams NICE TO HAVE - Contributions to containerd/containerd, snapshotter projects (stargz, soci, nydus, overlaybd), distribution/distribution, or closely related open-source projects - Familiarity with lazy-loading snapshotters or peer-to-peer image distribution - Experience with EROFS, FUSE, ublk, or io_uring - Experience building or operating CDN, object storage, or large-scale caching infrastructure - Experience running storage services on Kubernetes BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Serbia; Georgia; Montenegro; Kazakhstan We are looking for an experienced Fullstack QA Engineer with a background in fintech, banking or other finance-related products to join our banking QA team. We build mobile banking apps on shared backend APIs. You will test both mobile apps and backend services by hand and help us build test automation for APIs and mobile apps. Our products move real money - cards, transfers, payments - so quality here matters. What You Will Do Test new features and run regression for iOS and Android apps; Test backend APIs and integrations: requests, responses, logs; Design and maintain test cases and checklists in TestRail; Build, maintain and run automated API tests with Postman and Newman in GitLab CI; Maintain and extend our existing Java / REST Assured API test framework (TestRail integration, Allure reporting), and bring it back to regular runs; Contribute to mobile UI test automation for iOS and Android — together with developers in their native test suites or with cross-platform tools — with a focus on end-to-end checks against the real backend; Prepare test data and test accounts for automated and manual runs; Help evolve our test automation approach and tooling; Clarify requirements directly with developers and product managers — we have no business analysts, so you will often find out how things should work yourself; Take part in release checks (release candidate testing, post-release smoke) and help improve QA processes; Use AI tools to speed up your work — and verify what they produce. Requirements 3+ years of experience as a QA Engineer; Experience in fintech, banking, payments or other finance-related products; Solid test design skills: you write test cases and checklists from short task descriptions; Hands-on experience testing mobile apps on both iOS and Android (TestFlight / Firebase builds); Strong API testing skills: HTTP, REST, status codes, authorization; Hands-on API test automation: comfortable reading and extending automated API tests in code (Java or Kotlin preferred) and writing simple tests by analogy - not framework architecture from scratch - plus Postman/Newman (scripts, environments, collections); experience running it in CI; Proxy tools - Charles or Proxyman: inspecting traffic, breakpoints, mocking responses; Working with logs to localise bugs; Strong communication skills and a proactive attitude: you ask questions, dig into unclear tasks and own the result; Readiness to test manually - this is not a pure automation role; Russian - native․ Nice to have Building test automation in code from scratch: framework, CI pipeline, reporting; GitLab CI: pipelines, schedules, artifacts; Basic SQL; Mobile UI test automation: Appium, Espresso/Kaspresso or XCUITest; Experience with feature flags and testing releases with partial rollout. Benefits Fully remote work; Monday-Friday schedule, approximately 10:00/11:00 to 18:00/19:00 Moscow/Cyprus time; A service agreement with a Cyprus or Kazakhstan based company; A fixed monthly salary in euros; Paid annual leave of 21 working days; Paid sick leave; Public holidays: New Year holidays through January 4-6, plus May 1-2 or May 8-9; One additional paid day off per month; The opportunity to attend conferences and take training courses at the company's expense; Challenging and engaging tasks; Training on the company's products and processes; A genuinely comfortable and professional working environment; Opportunities to grow and develop together with the company and its products.