Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Business Systems Architect you will be an integral part of designing and building out Figma’s Financial systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the Order-to-Cash and Revenue workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Outside of direct projects this is also a great opportunity to join the team at an early stage and help us define how a best in class business systems team should operate!
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Build and provide ongoing system architecture and design reviews to ensure our Order-to-Cash processes are best in class
Identify opportunities for configuration, integration, and process improvements across the Order-to-Cash and Revenue Recognition space
Align cross-functional teams on technical requirements and goals with regards to ERP functionalities and activities
Design and implement software solutions to increase automation, reduce risk, and create scalability
Mentor and guide junior team members, as well as provide input on the team’s recruiting efforts by participating in interviewing and hiring decisions
Provide occasional support in expanding and troubleshooting systems outside of the Order-to-Cash space, such as Zip, Expensify, Tesorio, Numeric, and Bank of America CashPro
Serve as the subject matter expert on NetSuite ERP and provide end user training and support for our ERP and other ancillary Financial systems
We’d love to hear from you if you have:
7+ years experience working with accounting teams in a fast growth environment, ideally with strong NetSuite administration experience, including direct experience leading a major system implementation or rollout
A solid understanding of Accounting principles and processes
Experience supporting ancillary Accounting systems (TripActions, Zip or Coupa, etc.)
A balanced skill set that can wear the hats of a Business Analyst, Project Manager and Technical Systems Analyst
A passion for helping teams scale and grow through the use of technology
While it’s not required, it’s an added plus if you also have:
Consulting experience in systems implementation or integrations
Experience supporting Stripe, Avalara, or Tesorio
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London, UK; Remote (UK)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is scaling fast in the UK. Our European operations team (Europs) onboards UK and EU businesses across Ramp’s own regulated entities and our card-issuing and payments partners. We’re a small team of specialists that runs on frontier AI tooling. Everyone builds and maintains their own automations and apps, and we’ve taken daily processes from hours to minutes. We’re hiring a senior UK KYB expert to raise the bar on how we onboard UK businesses. You’ll work the hardest cases and make the final first-line call, own escalations with our partners, keep the UK queue moving, and build the fixes that stop the same problems coming back. This is a hands-on role for someone who would rather redesign a broken requirement than work around it, and who is as comfortable in a difficult ownership structure as in the data on why cases get stuck.
WHAT YOU'LL DO
- Work the hardest UK onboarding cases yourself and make the final first-line (1LoD) call: complex ownership structures, EDD, PEP and adverse-media outcomes, and anything that needs judgement rather than a checklist
- Keep the UK queue moving: spot what’s stuck, decide what matters most, and pick up cases yourself through leave and spikes in volume
- Be the senior expert the UK team leans on: share your reasoning on hard cases, raise the bar on decisions, and help everyone get better at building as well as reviewing
- Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook
- Set the standard for customer-facing onboarding communications: clear requests, fast follow-ups, no avoidable back-and-forth
- Build fixes, not workarounds: automate your own work with AI, and work with Product and Engineering to remove requirements customers shouldn’t have to meet twice
- Define and track operational metrics (caseload by provider, time to close, handling time) and use them to decide what to fix next
- Write consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny
WHAT YOU NEED
- 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank
- Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence
- Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate
- Clear written communication, both with customers and in documented case decisions
- Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples
- A bias to fix the process rather than just work the queue
NICE-TO-HAVES
- Line management of operators or analysts (strongly preferred)
- Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews)
- Safeguarding / client-money reconciliation experience
- Writing requirements for Product and Engineering teams
- EU onboarding experience or a second European language
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Barcelona, Spain; Italy; United Kingdom; Germany
Workplace: remote
Park IP, a Welo Global brand, is a global IP solutions partner built for modern intellectual property work. The company enables legal teams to protect intellectual assets with accuracy, clarity, and confidence across jurisdictions. Trusted by Am Law 200 firms and Fortune 500 corporate legal departments, Park IP combines deep IP expertise with AI-powered workflows that reduce risk, improve predictability, and deliver greater visibility and control across the IP lifecycle, from prosecution to litigation and compliance. Its Legal Studio platform strengthens portfolio management through jurisdiction-specific coordination and real-time oversight, while experienced IP professionals remain accountable for quality and judgment. Operating under ISO-aligned quality and security standards, Park IP advances a disciplined and transparent approach to managing intellectual property worldwide. parkip.com
MAIN RESPONSABILITIES
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
Performing copy-edit tasks on assigned projects or accounts
Performing on-demand translation tasks
Performing lead linguist role on assigned accounts
Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language
Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
Managing project-related queries
Ensuring good interaction among team members and resolving questions on terminology and language matters
Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts
Testing and qualifying new freelancers and vendors as required
Developing and training of internal linguists/new and existing freelancers according to the accounts’ and Welocalize’s needs
Interacting with clients on linguistic matters as required
Participating in the development of new and improved working processes. Propose process improvements.
Meet or exceed the KPIs in terms of productivity, on time delivery, quality
Achieving the goals set by the team manager
REQUIREMENTS
Education Level
University degree in Translation/Applied Languages/Linguistic Studies or equivalent combination of education and experience (University degree in other fields plus 2 years of full time experience in translation; OR 5 years of full time professional experience in translating)
Experience
Native-Level in Spanish and fluent in English (written and spoken)
Patent translation experience and patent knowledge are critical for success in this role (e.g. types of patent documents: computer science, mechanics, biology, electricity, pharmacy, chemistry)
8+ years of relevant experience in translation/localization/editing or content writing
5+ years of review experience
Thorough understanding of the localization process
Excellent knowledge of terminology used various subject matters
Subject-matter expert within company for assigned content specialties, service lines and processes
Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio and issue tracking and query management tools, e.g. JIRA
Ability to learn new localization tools and applications quickly
Excellent user experience of standard software, such as Windows and Office applications
Ability to give clear, concise and constructive feedback
Ability to coordinate internal and external translators
Excellent interpersonal, written and verbal communication skills
Ability and willingness to train/teach others and pass on knowledge.
Ability to work with tight deadlines
Excellent problem solving skills
Ability to effectively present information and respond to questions from groups of managers, clients, linguists
Ability, willingness and experience in communicating with customers at various levels
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to work in a virtual team
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building the Private Equity channel into one of the company's most significant sources of enterprise growth. Sponsors and their operating teams shape how portfolio companies run finance, and when they standardize on a platform, they do it across dozens of companies at once.
This role will be focused on managing the largest funds in the market. You will own a book of the most strategic PE firms Ramp works with, many of which have multiple investment investment strategies, fund vehicles, and GP stakes businesses under a single name. Each one likely has a different operating partner for each strategy, a deal team with its own relationships, and portfolio CFOs who make the final call. Your job is to know all of them, keep every thread moving, and turn that access into measurable adoption across their portfolios.
It is a high-volume, high-stakes book. The work is relentless relationship management paired with genuine commercial discipline, and it carries the highest CP goal on the channel team. There are only a handful of these seats at Ramp, and real executive visibility comes with them.
What You'll Do
- Own a book of upmarket and megafund PE partners, serving as their primary relationship owner at Ramp.
- Multi-thread across each firm: operating partners by strategy, deal teams, platform and portfolio operations leaders, and portfolio-company CFOs.
- Run disciplined portfolio analysis to find where Ramp can create value, and work with Account Executives to convert that into pipeline.
- Generate and own qualified pipeline against an aggressive CP target, prioritizing the large opportunities that move the number.
- Negotiate custom partnership structures where they make sense, including adoption commitments, and hold the line where terms do not work for Ramp.
- Partner with Events, Growth, Marketing, and Finance to deliver sponsorships, webinars, executive dinners and the collateral your partners ask for.
- Build and maintain the operating system behind the book: relationship maps, portfolio analysis, follow-ups and next steps across a large partner set on a tight touch cycle
- Use AI to automate research, portfolio mapping, call prep and follow-through so the book scales beyond what manual effort allows
What You Need
- A track record of carrying and hitting a high quota in a commercial role. Outbound sales development, account executive, or partnerships backgrounds all work.
- Deep working knowledge of how a private equity firm is structured, including the distinct roles of operating partners, deal teams, and portfolio leadership.
- Demonstrated ability to build and expand relationships across a large, complex organization.
- Exceptional organization and agency. History of managing a large book without dropping threads, continual follow-up, and navigating complex organizations.
- Comfort negotiating directly with sophisticated counterparts, and the judgment to know when to walk away.
- A practical, self-directed approach to AI. You build your own workflows rather than waiting for tooling.
- Strong cross-functional instincts across events, growth, marketing and finance. Ability to work dynamically with others internally to drive results.
- Willingness to travel frequently and to work from our New York office. CT or NJ with an in-office commitment also works, and we are open to relocation
Nice to Haves
- Experience partnering with or selling to private equity firms and their portfolio companies.
- Experience at a company with an established channel sales motion.
- Fintech, payments, expense management, or CFO-software background.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, United Kingdom
About the company
Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”
Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.
We have raised over $37M from top-tier investors including
Consensys, Tether, and Animoca Brands
About the role
Transak's Fiat/Payments team builds and operates the rails that move money between traditional banking systems and crypto — ACH, SEPA, Faster Payments, wires, virtual accounts, and card rails. As an SDE 3, you will own critical, high-throughput payment microservices end-to-end: design, build, scale, and operate systems that move real money for users across multiple currencies and jurisdictions, with US,UK/EU regulatory and global banking-partner requirements as a core part of the job.
This is a senior individual-contributor role calibrated against SDE 3 / Senior Engineer, driving architecture decisions, mentoring engineers, and being the go-to owner for a payments domain, while staying hands-on in code daily.
Key Responsibilities
Payment Systems Ownership & Architecture
Own payment microservices end-to-end — design, build, deploy, and operate Node.js services (orders, payment, reconciliation, virtual accounts, payout orchestration) handling real-time financial transactions at scale.
Design for correctness and failure: idempotent, retry-safe, reconciliable systems where every transaction is traceable, auditable, and recoverable (partial failures, webhook replays, duplicate detection, distributed state machines).
Architect for scale and resilience across a distributed microservices architecture; make service-boundary and build-vs-buy decisions; address root causes rather than symptoms.
Banking & Partner Integrations
Drive integrations with banking and payment partners (e.g. banking and card providers / risk providers) — API contracts, webhook handling, sandbox-to-production rollout, and reconciliation logic across multiple rails (ACH, SEPA, Faster Payments, wires).
Work with Risk, Compliance on KYC, AML, and fraud-control touchpoints in the payment flow.
Infrastructure, CI/CD & Operations
Build and maintain CI/CD pipelines (Jenkins) — automated testing, blue/green or canary deployments, and rollback strategies for services that cannot tolerate downtime or data loss.
Operate infrastructure on AWS (ECS/EKS, Lambda, SQS/SNS, RDS, CloudWatch); contribute to infra-as-code, monitoring, alerting, and on-call runbooks for payment-critical systems.
Optimize the data layer: schema design and query performance in MongoDB, caching and rate-limiting strategies with Redis, and safe migration patterns for high-volume transactional collections.
Participate in on-call for payment-critical services, including incident response and postmortems.
Technical Leadership & Collaboration
Lead technical roadmaps — break down large, ambiguous payments initiatives into shippable milestones; write design docs/RFCs; drive consensus across Engineering, Product, Risk, and Operations.
Mentor and raise the bar — review code and designs, coach mid-level engineers, and help hire and grow the team.
Uphold security and compliance best practices for handling PII/financial data in a regulated, PCI-DSS-adjacent environment.
What We're Looking For
6+ years
of professional software engineering experience, with a significant portion building backend/distributed systems; prior experience in
fintech, payments, on-and-offramp provider, or banking infrastructure strongly preferred
.
Strong hands-on expertise in
Node.js
(TypeScript preferred) for performant, production-grade backend services.
Deep experience with
MongoDB
— schema design, aggregation pipelines, indexing strategy, and performance tuning at scale.
Proficiency with
Redis
— caching, distributed locks, rate limiting, and pub/sub patterns.
Proven experience designing and operating
microservices architectures
, including inter-service communication (REST/gRPC/event-driven via SQS/Kafka,ELK,New relic, Mixpanel), service discovery, and API contract design.
Solid understanding of
CI/CD pipelines
, with hands-on experience using
Jenkins
(pipeline-as-code, multi-stage builds, automated test gates).
Working knowledge of
AWS infrastructure
— ECS/EKS/Lambda, VPC networking basics, IAM, S3, RDS, CloudWatch; infra-as-code (Terraform/CloudFormation) is a plus.
Strong grasp of distributed systems fundamentals: idempotency, eventual consistency, retries/backoff, circuit breaking, and failure isolation.
Track record of owning a service or domain end-to-end in production, including on-call responsibility.
Excellent written communication — comfortable authoring design docs/RFCs and explaining trade-offs to engineers and non-technical stakeholders (Risk, Ops, external partners).
Nice-To-Haves
Experience with payment rails (ACH, SEPA, Faster Payments, SWIFT/wires) or card processing.
Familiarity with banking partner integrations, webhook-driven reconciliation, or ledger/double-entry accounting systems.
Exposure to KYC/AML/fraud tooling.
Experience at a fintech/crypto-native company, payments processor, or Big Tech payments org.
Prior experience operating in a regulated environment (FCA, EMI/PI licensing context), given the UK/EU banking scope of this role.
Location: Cairo, Egypt
PIPECARE Group
is one of the leading in-line inspection companies worldwide with over 20 years of experience providing in-line inspection is looking for a
Technical Sales Engineer
to join our team.
The ideal candidate must be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills.
Key Responsibilities & Authorities
• Document all associated inquiries received from clients.
• Ensure that all new inquiries are assigned to proper project number.
• Obtain approval to bid or decline.
• Prepare cost estimate and propose a price for the project.
• Prepare technical proposals and submit them to territory director.
• Prepare bid bond requirements.
• Coordinate with other departments within PIPECARE during the bidding or pre-qualification stage.
• Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood.
• Coordinate with CMA department to prepare and develop the cost estimate for the project.
• Request Operations to conduct the site survey if appropriate.
• Update customer information and Corporate EMS: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; update the forecast by the end of each month; update the status of project regularly.
• Prepare cost estimate report.
• Provide all relevant or requested reports to Territory Business Development Manager, Chief Operations Officer and/or Territory Director and Sales Manager.
• Submit the daily, weekly and monthly reports to Territory Business Development Manager and Sales Manager.
• Ensure all the related communications associated with the new inquiries are communicated to the territory Chief Operations Officer and /Territory Business Development Manager.
• Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service.
• Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review.
• Ensure all the inquiries are responded on timely basis.
• Ensure that complete bids are submitted on time or before the target due date.
• Ensure the project transfers are carried out within 2 days of receipt of confirmation from clients.
• Achieve the agreed sales targets.
• Maintain good relationships with customers.
• Executes other tasks as per request of Sales and Marketing Director and other Executive Team members.
Skills/Experience:
BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills.
Further qualifications or extended course experience in commercial activities
Language skills, particularly French
, any other languages may be advantageous.
Good communication and presentation skills.
Good computer skills.
Solid technical knowledge of ILI products and applicable industry standards.
Experience within the Oil and Gas sector (preferably) or service project based companies.
Minimum of 1 year’s experience in commercial and technical tender preparations.
Good selling capability.
Knowledge of commercial aspects of organization.
Location: Italy
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe.
Fluency in English. Additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: France
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, the
PIPECARE Group of companies
has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Due to our global focus and international growth,
PIPECARE EUROPE [part of PIPECARE Group]
is seeking a dynamic and results-driven
Territory Business Development Manager
to join our team in
Europe
, specializing in In-line Inspection Services in the Oil and Gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE Europe and introduce new customers to the benefits of PIPECARE’s In-line Inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
The Territory Business Development Manager (Territory BDM) will lead PIPECARE’s commercial expansion across Europe in the In-line Inspection Services sector. This role is responsible for identifying new opportunities, managing client relationships, and driving revenue growth through strategic sales initiatives. The ideal candidate will have deep knowledge of pipeline integrity services and a strong network within the Oil and Gas and energy sectors.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or a related field.
Experience in technical or sales roles within the Oil and Gas (Energy) industry for 5+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop negotiation and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the Oil and Gas industry.
Remote (home office) job, living in Europe (preferably France
).
Able to communicate in English and French, additional other languages are considered a plus.
WHAT PIPECARE WILL OFFER YOU:
A dynamic and international role in a highly committed business environment where you will be supported and trained in Pipeline Inspection Technologies and sales skills, in order to become an independent and self-supporting Sales Leader within a global company. You will be part of the Energy Transition and become a specialist in Asset Integrity Management, which will contribute to the sustainability of our People and Planet.
Location: Oman
PipeCare Group
of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years.
PipeCare Group is looking for an experienced
Team Leader [Operations]
who will lead the team of field Project workers and making sure that the Project work is executed in a safe, effective and efficient manner in line with the time, resources and financial planning.
Key Responsibilities & Authorities
Prepare, sign and submit pigging, daily, express and other relevant reports
Discuss equipment and tools requirements including auxiliaries, AGM's, DGPS, magnets, launching trays, spares, tool box and all other required tools for use in the field, etc.
Study and analyze project information document, operation manuals, pigging procedures and other project-related documents
Establish professional contact with client’s field personnel creating friendly working relations
Manage and develop the team to execute field work in a safe, effective and efficient manner in line with time, resource and financial planning.
Is authorized to stop execution of any work at site if it is unsafe or may create unsafe work conditions.
Coordinate field activities between the team, subcontractor, client and other involved parties.
Visit client’s sites (site kick-off meetings, field surveys, risk assessment review meetings, etc.).
Skills/Experience:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector, preferably with ILI exposure
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory is an advantage
Ability to travel extensively
Location: Zug, Switzerland
PIPECARE EUROPE [part of PIPECARE Group] is seeking a dynamic and results-driven Business Development Manager
(or going to be) to join our team in the Europe, specializing in the oil and gas industry.
Position summary:
The selected candidate will be working to grow the customer base of PIPECARE and introduce new customers to the benefits of PIPECARE’s in-line inspection services. The selected candidate will participate in defining both short-term and long-term strategic goals, will open door to build key customer relationships emphasizing a “partnering” approach with our customers, will seek out and identify new business contacts, will guide customers during the contracting process, and will maintain extensive knowledge of current market conditions. The ideal candidate will (grow to) be responsible for leading and executing sales strategies in order to drive revenue growth, establish and maintain key client relationships, and contribute to the overall success of our organization.
We accept applications in English only.
RESPONSIBILITIES AND DUTIES:
1. Sales Planning and Execution:
- Develop and execute sales plans, including forecasting, budgeting, and monitoring performance against targets.
- Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives.
2. Client Relationship Management:
- Identify and cultivate relationships with potential and existing clients, understanding their needs, and ensuring satisfaction with our products and services.
- Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively offering solutions.
3. Market Analysis:
- Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
- Analyze market data to develop and refine sales strategies, ensuring a competitive edge in the oil and gas sector.
4. Negotiation and Contract Management:
- Assist in negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
- Learn about contract management processes to ensure compliance and mitigate risks.
5. Team Collaboration:
- Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
REQUIRED QUALIFICATIONS AND BACKGROUND:
The ideal candidate will have:
Qualification:
Bachelor’s degree in technical, business, or related fields.
Experience in technical or sales roles within the oil and gas (energy) industry for 3+ years.
In-depth knowledge of oil and gas pipelines or inspection services, and market dynamics.
analytical and pragmatic thinking skills.
Excellent communication skills, and willing to develop in negotiation, and presentation capabilities.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant technical and/or sales experience in the oil and gas industry.
Remote (home office) job, living in Europe
.
Able to communicate in English and French, additional other languages is considered a plus.
Location: Uttar Pradesh, Noida, India
PIPECARE Group
is looking for a
Techncial Sales / Proposal Engineer
to join our team in
Noida, India.
By providing technology and service focused solutions to the international arena of the Oil and Gas industry, PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Position Summary
Highly technically competent, Technical Sales Engineer will be able to provide innovative solutions to meet and exceed customer expectations, while having a strong customer focus and outstanding sales skills.
Job Functions, Responsibilities
Document all associated inquiries received from clients.
Ensure that all new inquiries are assigned to proper project number.
Obtain approval to bid or decline.
Prepare cost estimate and propose a price for the project.
Prepare technical proposals and submit to territory director.
Prepare bid bond requirements.
Coordinate with other departments within PIPECARE during the bidding or prequalification stage.
Coordinate with logistics to ensure all the logistics requirements and terms and conditions associated with mobilization and demobilization is properly identified and understood.
Coordinate with Finance department to prepare and develop the cost estimate for the project.
Request Operations to conduct the site survey if appropriate.
Update customer information and Corporate EMS/ERP/Salesforce: create enquiries timely; follow the sales flow chart while bidding for a job; transfer the project timely after PIPECARE confirms the order to the client; updating the forecast by the end of each month; update the status of project regularly.
Prepare cost estimate report.
Provide all relevant or requested reports to HOD and/or country manager and business development manager.
Submit the daily, weekly and monthly reports to Sales HOD and business development manager.
Ensure all the related communications associated with the new inquires is communicated to the territory Country manager.
Ensure that all the tender documents are properly read and understood for the client requirements or the scope of service.
Ensure all the possible risks associated with the scope of work is covered and submitted to the technical sales manager for their review.
Ensure all the inquiries are responded on timely basis.
Ensure that complete bids are submitted on time or before the target due date.
Ensure the project transfers are carried out within 2 days of the receipt of confirmation from clients.
Achieve the agreed sales targets.
Skills and Qualification Requirements
BS degree in Engineering or equivalent technical experience/exposure with sound commercial skills.
Further qualifications or extended course experience in commercial activities
Language skills, particularly English, any other languages may be advantageous.
Good communication and presentation skills.
Good computer skills.
Solid technical knowledge of ILI products and applicable industry standards.
Experience within the Oil and Gas sector (preferably) or service project based companies.
Minimum of 1 year experience in commercial and technical tender preparations
Good Selling Capability
Knowledge of commercial aspects of organization
Location: Colombia
Position Summary
Pipecare is seeking an experienced, tenured and results-driven Sales Manager to join our sales team, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for developing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
· Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
· Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
· Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
· Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
· To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2. Client Relationship Management:
· Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
· Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3. Market Analysis:
· Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
· Work with our client base to develop and re-engineer solutions , ensuring a competitive edge in the ILI segment
4. Sales Planning and Execution:
· Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
· Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
· Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
· Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
· Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication: Writes clearly and informatively, presents numerical data effectively.
Character: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in Business Development roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations)
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Identify training requirements
Job Type: Full-time
Location: Houston, TX, United States
Position Summary
PIPECARE Group is seeking an experienced, tenured and results-driven Sales Manager to join our team in Houston, Texas, specializing in the premium In-Line inspection industry. The ideal candidate will be responsible for growing and executing solution sales strategies to drive revenue growth, secure, establish and maintain key client relationships, and contribute to the overall success of our organization.
Key Responsibilities
1. Sales Management:
Develop and implement effective sales solution strategies to achieve revenue targets and market share growth within the oil and gas pipeline transport segment.
Focus on relationship development, trust and solutioning associated with pipeline integrity management challenges.
Work with PIPECARE subject matter experts to solution for complex pipeline issues using PIPECARE premium tools.
Ensure PIPECARE is approved and on the bidding list annually for every active client and every bid/RFP program and one-off runs.
To work closely with pipeline integrity management engineers and provide them with PIPECARE reporting and associated support products.
2.
Client Relationship Management:
Identify and cultivate relationships with key clients, understanding their requirements, and ensuring a high degree of satisfaction with our premium products and services.
Act as a primary point of contact for key accounts, addressing inquiries, resolving issues, and proactively providing solutions to complex operator challenges.
3.
Market Analysis:
Stay abreast of industry trends, market conditions, and competitor activities to identify business opportunities and potential risks.
Work with our client base to develop and re-engineer solutions, ensuring a competitive edge in the ILI segment.
4.
Sales Planning and Execution:
Develop, justify and execute annual sales plans, including forecasting, budgeting, and monitoring performance against sales targets.
Collaborate with cross-functional teams, including marketing and operations, to ensure seamless execution of sales initiatives awarded.
5. Negotiation and Contract Management:
Lead negotiations with clients, ensuring mutually beneficial agreements that align with organizational goals.
Oversee contract management processes to ensure compliance and mitigate risks.
6. Team Collaboration:
Collaborate with internal teams to ensure effective communication and coordination, particularly with the technical and operations teams to align sales efforts with delivery capabilities.
Competency Requirements
Communication
: Creates and encourages two-way communication opportunities; demonstrates and promotes positive prospects, client, and work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution.
Oral Communication
: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions and requests. Demonstrates group presentation skills, participates in meetings.
Written Communication
: Writes clearly and informatively, presents numerical data effectively.
Character
: Demonstrates unquestionable integrity in every aspect of work and dealing with others. Consistently models desired behaviors and values established by the company. Respects diversity of perspective in discussions and demonstrates an inclusive style. Demonstrates concerns for job safety for self and others.
Collaboration
: Effectively builds and maintains partnerships with clients, prospects, and staff at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.
Administrative Management
: Continuously manages administrative functions to ensure quality and timeliness, manages accurate and timely sales activity and performance reports, analyses report data to project trends and build forecasts.
Qualification:
Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
Proven track record of success in sales roles within the oil and gas pipeline industry.
In-depth knowledge of In-Line Inspection products, services, and market dynamics.
Strong analytical and strategic thinking skills.
Excellent communication, negotiation, and presentation skills.
Ability to travel as needed.
Experience:
Minimum of 5 years of relevant In-Line Inspection sales experience.
Accountability
Improve the organization’s market position.
Achieve financial growth, gain share of wallet.
Build key customer relationships, identifies business opportunities.
Negotiate and close business deals and maintain extensive knowledge of current market conditions.
General Responsibilities
Comply always and fully with PIPECARE HSE requirements. Safety First.
Be quality conscious (dynamic approach towards quality improvement and aim at getting things right first time)
Maintain confidentiality, integrity, and safeguard PIPECARE trade secrets.
Respect and support fellow employees at all times.
Respond to changes positively (technical advancements as well as organizational adaptations).
Act in such a manner that PIPECARE’s reputation is highly respected.
Be results-oriented; alert others timely when a task may not produce the required result for PIPECARE’s final product.
Follow PIPECARE’s Process Flow Charts and interact with other departments when required.
Ensure timely and accurate reporting to PIPECARE.
Location: Uttar Pradesh, Noida, India
PIPECARE Group of Companies,
a global leader in providing advanced inline inspection solutions for the Oil & Gas industry, is seeking a Project Administrator to join our dynamic team.
The Project Administrator will play a key role in supporting the successful execution of projects by coordinating project administration activities, optimizing workforce allocation, and ensuring the efficient deployment of resources. The role is responsible for maintaining effective project coordination, supporting operational planning, and ensuring that field activities are executed in accordance with project schedules, client requirements, and company standards. The successful candidate will contribute to maximizing resource utilization, enhancing operational efficiency, and ensuring seamless project delivery
.
Key Responsibilities and Authorities:
Assist Operation Director and Project Managers (ME) to prepare Project information document, including detailed execution plan with allocation of resources and Project Risk Management Plan.
Work closely with Territory Directors and operations management of LIN SCAN Subsidiaries on Projects executions and timeframes.
Establish the proper communication on the Projects daily work progress between the Corporate Operations Management Department and Territory Directors of LIN SCAN Subsidiaries through ERP and regular reporting.
Communicate daily with field staff to review daily activities and project progress. Identify which activities require special attention of being executed as per Projects scheduled plan.
Prioritize the importance of these activities for the Corporate and Subsidiary management team to overcome the shortcomings.
Alert on possible slippage timely so that management can take preventive actions and prevent Project execution delays.
Advice management on the activities necessary to get Projects back on the planned schedule.
Assist in managing the Operations field manpower requirements. Optimize usage of field personnel.
Cooperate with the Tool Management/Production Department to assure the tool fleet is optimized for all the Projects.
Cooperate with Financial Department to optimize the Projects cash flow.
Cooperate with other LIN SCAN departments making sure that organization benefits from the accumulated project experiences.
Maintain and update the Project related data in ERP system.
Ensure timely submission of invoices to clients and proactively follow up to facilitate on-time payment collection.
Coordinate and support travel arrangements for field team members, ensuring timely and cost-effective travel planning.
Assist in the timely submission of monthly statutory and contractual compliance documents through clients' designated portals, ensuring accuracy and adherence to submission deadlines. Execute all other tasks as requested by POM and/or Executive Team within the assigned job role.
Skills/Experience:
Degree in Engineering (Mechanical or relevant) plus 3 years of operation planning experience
Experience in Oil and Gas sector or EPC contracting
Computer skills in Microsoft word, excel and outlook at an intermediate level
Fluency in English, the language of the Territory or Main Country is an advantage
Ability to travel extensively if required
Location: Dammam, Saudi Arabia
PIPECARE Group
is looking for an experienced
Project Manager
to oversee in line inspection projects
for our Middle East operations, based in
Damam, KSA
.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry / sector:
Oil & Gas / In Line Inspection services.
Position Summary
The
Project Manager
is responsible for the overall planning, execution, monitoring, control, and successful completion of EPC and Oil & Gas service projects. The role ensures projects are delivered safely, on schedule, within budget, and in compliance with contractual, technical, quality, and regulatory requirements while maintaining strong client relationships and achieving financial objectives
.
Key Responsibilities
Project Planning & Execution
Lead the end-to-end management of EPC and Oil & Gas service projects.
Develop project execution plans, schedules, resource plans, and budgets.
Define project objectives, scope, deliverables, and milestones.
Ensure effective project mobilization and execution in accordance with client and company requirements.
Monitor project progress and implement corrective actions when required.
Ensure project completion within approved cost, schedule, and quality targets.
Client & Stakeholder Management
Serve as the primary point of contact for clients throughout project execution.
Build and maintain strong relationships with customers, consultants, contractors, and stakeholders.
Conduct project review meetings and provide regular progress updates.
Manage client expectations and address project-related issues proactively.
Support business development teams during proposal preparation and project handover phases.
Commercial & Financial Management
Monitor project budgets, costs, revenues, and profitability.
Review contracts, purchase orders, and change orders.
Manage project invoicing, payment follow-up, and cash flow forecasting.
Identify opportunities for margin improvement and cost optimization.
Prepare monthly project financial reports and forecasts.
Evaluate and manage contractual risks and claims
.
Risk Management
Identify project risks and develop mitigation strategies.
Maintain project risk registers and contingency plans.
Proactively manage technical, commercial, operational, and HSE risks.
Escalate critical project risks to senior management when necessary.
Engineering & Technical Coordination
Coordinate activities among engineering, procurement, construction, inspection, commissioning, and operations teams.
Ensure technical deliverables meet contractual requirements and industry standards.
Review engineering submissions, project documentation, and technical reports.
Support resolution of technical challenges during project execution.
Ensure compliance with applicable codes, standards, and client specifications.
Procurement & Subcontractor Management
Coordinate procurement activities to ensure timely delivery of materials and equipment.
Evaluate subcontractor performance and contract compliance.
Monitor vendor and subcontractor schedules and deliverables.
Ensure procurement activities support overall project milestones.
HSE (Health, Safety & Environment) Management
Promote a strong safety culture across all project activities.
Ensure full compliance with client, company, and regulatory HSE requirements.
Participate in HSE reviews, audits, and incident investigations.
Ensure project teams adhere to all safety procedures and environmental standards.
Achieve project safety objectives with zero lost-time incidents whenever possible.
Quality Management
Ensure project activities comply with applicable QA/QC standards.
Monitor project quality performance and initiate corrective actions where required.
Support audits, inspections, and quality reviews.
Ensure compliance with ISO standards, project specifications, and customer requirements.
Team Leadership & Resource Management
Lead multidisciplinary project teams across engineering, procurement, field operations, HSE, and quality functions.
Allocate resources effectively to achieve project objectives.
Mentor and develop project team members.
Conduct performance evaluations and provide coaching where necessary.
Foster a collaborative and results-driven work environment.
Reporting & Governance
Prepare and present project status reports to management and clients.
Track KPI performance and project milestones.
Maintain project documentation and records.
Ensure compliance with corporate governance and reporting requirements.
Conduct lessons-learned reviews at project completion.
Qualifications
Education
Bachelor's Degree in Engineering (Mechanical, Industrial, Petroleum, or related discipline).
Master's Degree in Project Management or Business Administration is an advantage.
Professional Certifications (Preferred)
PMP (Project Management Professional)
PRINCE2
PMI-SP
Certified EPC Project Management Certifications
NEBOSH / IOSH (preferred for HSE awareness)
Experience
Senior Project Manager
10-15+ years of experience in Oil & Gas, EPC, Pipeline, Facility Construction, Industrial Projects, or Energy Services.
Last 3 to 5 years in hands on management of EPC or Oil & Gas projects.
Project Manager
7-10 years of relevant project management experience.
Proven track record managing multidiscipline projects from award to close-out.
Technical Competencies
Project Planning & Scheduling (Primavera P6, MS Project, Odoo).
EPC Project Management.
Contract Management (FIDIC preferred).
Cost Control & Budget Management.
Procurement & Supply Chain Coordination.
Risk Management.
Change Management.
Claims Management.
Engineering Coordination.
Commissioning & Start-Up Management.
HSE Management.
Quality Assurance & Quality Control.
Project Reporting & KPI Management.
Leadership Competencies
Strategic Thinking.
Commercial Awareness.
Decision Making.
Client Relationship Management.
Negotiation Skills.
People Leadership.
Problem Solving.
Conflict Resolution.
Communication & Presentation Skills.
Time Management.
Results Orientation.
Key Performance Indicators (KPIs)
Project Performance
Project completion within schedule.
Budget adherence.
Gross margin achievement.
Timely Invoicing and Collection .
Client satisfaction score.
Operational Performance
Resource utilization.
First Run Success Rate .
Schedule variance (SV).
Cost variance (CV).
Project cash flow achievement.
HSE Performance
Lost Time Injury Frequency Rate (LTIFR).
Total Recordable Incident Rate (TRIR).
Safety audit compliance.
HSE training compliance.
Quality Performance
Non-conformance reports (NCRs).
Rework percentage.
On-time project deliverables.
Client acceptance rate.
Success Profile
The successful Project Manager will consistently deliver In line inspection projects safely, on time, within budget, and to the highest quality standards while maintaining strong customer relationships, maximizing project profitability, and ensuring full compliance with contractual and regulatory requirements.
Location: Dammam, Saudi Arabia
PIPECARE Group
is looking for an experienced
Rigger Level 1
to join our team in
Dammam, Saudi Arabia.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years.
Industry/sector:
Oil & Gas / In Line Inspection services.
Rigger Level 1
is responsible for planning, supervising, and executing all rigging and lifting activities safely and efficiently. The role ensures that lifting operations are carried out in compliance with company procedures, client requirements, and applicable safety standards.
Key Responsibilities & Authorities
Perform and supervise all rigging and lifting activities in accordance with approved lifting plans and safety procedures.
Inspect slings, shackles, hooks, chains, wire ropes, spreader beams, and other lifting equipment before use.
Ensure all lifting gear is properly certified, tagged, and fit for purpose.
Determine load weights, center of gravity, and suitable lifting points before lifting operations.
Coordinate with crane operators, supervisors, and lifting teams to ensure safe execution of lifting activities.
Direct crane movements using approved hand signals and communication methods.
Ensure loads are properly secured, balanced, and controlled during lifting operations.
Conduct pre-lift inspections and participate in toolbox talks and risk assessments.
Monitor lifting operations and stop any activity that presents a safety risk.
Report damaged or defective lifting equipment and remove it from service.
Maintain lifting equipment records and inspection logs.
Assist in loading, unloading, positioning, and installation of equipment and materials.
Guide and mentor junior riggers.
Report incidents, near misses, unsafe conditions, and operational issues to the supervisor.
Following team leader instruction all the time during the activities.
Need to submit all lifting plans prior to each activity.
Always available to meet the Client schedule.
Train other employees when and as required by other team members as per Management.
Always notify the line manager for sick leave or annual vacation.
Need to attend multiple activities in given single day.
Requirements
High School Diploma or equivalent.
Valid Saudi Aramco Rigger Level 1 certification.
Minimum 5 years of experience in rigging and critical lifting operations.
Knowledge of lifting equipment, rigging techniques, and load calculations.
Ability to read and interpret lifting plans and rigging drawings.
Good communication skills in English.
Strong understanding of HSE requirements and lifting regulations.
Saudi Aramco work experience.
Work experience in Hydrocarbon facilities.
Must have valid Driving License of KSA.
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
УдалённоleadLondon, UK; Remote (UK); Relocation expense coverage to NYC or SF (if needed)
УдалённоleadBarcelona, Spain; Italy; United Kingdom; Germany
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorNew York, NY (HQ); CT or NJ with an in-office commitment also works, and we are open to relocation; Relocation expense coverage to NYC or SF (if needed)
London, United Kingdom
Cairo, Egypt
Italy
France
Zug, Switzerland
Uttar Pradesh, Noida, India
Colombia
Houston, TX, United States
Uttar Pradesh, Noida, India
Dammam, Saudi Arabia
Dammam, Saudi Arabia
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use