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Location: Lisbon, Portugal Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Warsaw, Poland Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: London, United Kingdom Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Madrid, Spain Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Berlin, Germany Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Milano, Italy Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As part of the Technology Distribution team of Tether Data, we are seeking an Engagement Manager to lead the implementation of AI-driven initiatives powered by QVAC, Tether’s SDK for local AI and delegated inference. The role focuses on orchestrating complex, multi-stakeholder deployments of decentralized AI solutions across enterprise, government, and institutional environments. This position combines client engagement, technical coordination, and delivery oversight to ensure successful onboarding and execution of AI use cases, ranging from edge AI deployments to privacy-preserving inference systems. The Engagement Manager plays a central role in aligning client objectives with product capabilities, coordinating internal and external stakeholders, and driving implementations from initial scoping through production rollout. Responsibilities Client & Partner Engagement Act as the primary point of contact for clients and partners during AI implementation initiatives, ensuring clear communication, expectation alignment, and structured execution. Guide clients in translating business requirements into AI deployment strategies leveraging QVAC capabilities (local inference, delegated compute, privacy-preserving architectures). Support Expansion team in shaping AI-related opportunities by providing input on feasibility, integration complexity, and delivery approach. Identify opportunities to extend implementations across additional use cases, geographies, or Tether technologies. Implementations Oversight Lead end-to-end coordination of QVAC-based implementations from kickoff through production deployment. Define implementation roadmaps, milestones, and dependencies across AI models, infrastructure, and integration layers. Ensure alignment between client expectations and actual product capabilities, avoiding scope drift or mispositioning. Track progress across multiple concurrent AI deployments, ensuring timely delivery and readiness for production environments. Cross-functional Coordination Coordinate closely with product, engineering, and research teams to align on QVAC capabilities, limitations, and roadmap evolution. Facilitate integration between client systems and QVAC components, including model deployment pipelines, APIs, and compute environments. Work with legal and compliance teams where required, particularly in sensitive AI deployments involving data locality or privacy constraints. Maintain structured communication flows across all stakeholders involved in the implementation lifecycle. Governance & Reporting Establish and maintain governance frameworks including implementation plans, risk tracking, and decision logs. Produce executive-level updates summarizing progress, risks, blockers, and next steps. Ensure documentation of implementation architectures, deployment patterns, and key learnings for reuse across future projects. Support escalation management and ensure timely resolution of technical or operational challenges. Core Experience 5+ years of experience in program management, technical account management, or delivery roles within AI, data infrastructure, or complex technology environments. Proven experience managing cross-functional implementations involving multiple stakeholders (internal teams, clients, external partners). Strong ability to operate at the intersection of technical and business domains. Technical Understanding Familiarity with AI/ML deployment concepts, including model inference, edge/local AI, and distributed compute architectures. Understanding of APIs, SDK integrations, and system architecture patterns. Ability to engage in technical discussions with engineering teams while maintaining business-level clarity with clients. Communication & Execution Strong communication and stakeholder management skills, including experience working with enterprise or government entities. Structured approach to project tracking, documentation, and governance. Ability to manage ambiguity and operate in fast-evolving, early-stage environments. Nice to Have Experience with decentralized technologies, blockchain, or privacy-preserving systems. Exposure to AI infrastructure tooling or MLOps workflows. Experience in regulated industries or public sector projects. Basic familiarity with programming or scripting environments (Python, APIs, CLI tools). Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 WHY JOIN CARE OPS IN 2026? 🚀 You might look at Alan’s Care team today—managing high volumes seamlessly, supported by strong partners, and automating 50 of conversations—and ask: "It works, so why join now?" Yet, the most exciting part is still ahead. We are at a turning point as we prepare to support millions of members and push to set the standards in the industry. Here is why this is the moment to join. - People: This is the opportunity to join a team with incredibly high talent density, operating with distributed ownership—empowered Crew Leads, strong deputies, and Guillaume Poirier https://www.linkedin.com/in/guillaume-p-34602923/ as Care Ops Lead. It is a proven engine for creating talent and fueling internal mobility. - Processes: We absorb high volumes without glitches (including Ministry of Finance in France) and collaborate smoothly with Product and Sales. We trust and work hand-in-hand with solid external partners in France and Spain. - Innovation: We are one of the few companies in the world claiming to automate 40% of member conversations as of the end of 2025 (a true market benchmark). We're building an organization capable of serving 3 million members with a lean team. To get there, we need people who can build scalable systems (analytical and operational) that make this possible. What this means for the role you're joining: - Our operations are getting smarter, and our analytics need to keep up: We don't just need dashboards. We need to understand what drives performance, spot problems early, and help teams decide faster. You'll build this. - Our planning is getting more complex: More countries, more automation, more partner teams. We need better models to know how many people we need, where, and when. - Our tools need to scale: What works with manual effort today won't work at 3x the volume. You'll build AI-powered tools and workflows that make operations smoother across the board. Recognition: We are building something unique, yet we are not yet known externally as the reference for Care operations. ⭐ THE CARE OPS ROLE ⭐ The Care Ops team supports the Care Community globally (France, Belgium, Spain, Canada) by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan. Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience. We are looking for a Care Ops who loves numbers, builds tools, and wants to have a real impact on how we run operations at scale. You'll join a team of 10 and work across the full spectrum of our operations: understanding what drives our performance, building the tools and models that help us make better decisions, and collaborating daily with Data, Engineering, Product, and Care teams. One week you'll be deep in a staffing model, the next you'll be building an AI-powered reporting tool, the next you'll be presenting a performance deep dive to Crew Leads. Some of our missions include: 1/ Performance analytics and operational insights - Build and improve dashboards and reports that help teams understand what's happening and why. Not just track numbers — explain them. - Conduct deep dives into operational performance (response times, resolution quality, contact drivers) and deliver concrete recommendations. - Help define and maintain our key metrics across countries: what do we measure, where does the data live, how do we make it reliable. - Work closely with our Data team and Care Crew Leads to turn data into decisions. 2/ Planning, forecasting, and resource optimization - Help build and improve our staffing models: how many people do we need, when, and where? How does automation change the equation? - Contribute to simplifying our planning tools and processes - Work with our external partners on capacity planning and delivery tracking. - Challenge how we do things today. 3/ Tooling and AI - Build and improve operational tools using AI and no-code solutions (Dust, Claude, automation platforms). You'll probably build half your tools with AI. - Identify where current processes don't scale and propose solutions — sometimes a simple script, sometimes a product need. - Collaborate with Product and Engineering crews to push efficiency needs into the roadmap. ⭐ JOIN THE CARE TEAM! ⭐️ You will excel as a Care Ops if you: - Communicate clearly in English and French, written and verbal. You'll work with many teams and clarity matters. - Think in numbers. You're comfortable with data, spreadsheets, and ideally SQL. You build models, not just read dashboards. - Have a performance mindset. You want to understand why a metric moves. You look for root causes and push for action. - Are curious about AI and tooling. You use AI tools in your daily work and see them as building blocks. You're excited to learn and experiment. - Get your hands dirty. You dig into the details, fix what's broken, and don't wait for someone else to do it. - Have 2-5 years of experience in operations, analytics, consulting, or a similar role — ideally in a tech or startup environment. - Have an organized and structured mindset. - Can work independently in a fast-paced environment. Our ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company. If this sounds like you, then you might just be the Care Ops we're looking for. We value diversity and encourage individuals from varied experiences and backgrounds to apply. Join our Care team and contribute to our mission of delivering an exceptional user experience. For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Singapore Workplace: onsite About Xsolla Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. About the Opportunity Xsolla is seeking a Head of Investor Capital and Relations to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community. The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat. The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel. Expressions of Interest Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below. Role Overview As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint. This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia. Key Responsibilities Institutional and Strategic Coverage Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform. Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties. Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset. Capital Formation and Transactions Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia. Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits. Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals. Franchise and Regional Platform Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline. Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head. Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline. Risk and Controls Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors. Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early. Candidate Profile Experience 8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility. Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed. Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage. Domain Expertise Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks. Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred. Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred. Skills and Competencies Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones. Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred. A high degree of ethics and integrity, with a clean regulatory and disciplinary history. Education and Credentials A bachelor's degree is required. A CFA or CAIA charter, or equivalent, is strongly preferred. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization. - Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks. - Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions. - Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev. WHAT YOU’LL BRING - 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies. - Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions. - Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity. - Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution. - Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded. - Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor. - A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win. EVEN BETTER... - Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions. - Previous 0-1 operating experience at a growth stage technology company. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Americas Remote Hi, I’m Josh, Engineering Manager at Customer.io . We’re looking for a curious, AI-forward Developer Experience Engineer to join our Integrations team and help us build the tools that developers rely on to integrate with Customer.io . About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again. Engineers with product taste You think like a developer using your tools, not just an engineer building them. You care about API design, developer experience, and everything in between. A healthy skepticism for “the way things are done” You bring rigor and creativity. Best practices matter - but never more than forward motion. What You’ll Do Build and evolve Customer.io 's SDKs across platforms - including Android, iOS, Node, and Go - and the developer tools that support them Lead SDK initiatives end to end: set technical direction, write the code, manage the release, and own the outcome Improve SDK delivery infrastructure - CI, automated testing, versioning, publishing, and release processes - so shipping is reliable and low-friction Partner closely with product and design to turn loosely defined goals into a great developer experience Participate in an on-call rotation as required, supporting the reliability of the systems you build Use AI agents to make multi-file changes across unfamiliar codebases and languages by scoping the work, writing the prompt, and verifying the output Bring strong customer empathy to the role - understanding what the engineers integrating with our SDKs actually need, and occasionally engaging directly with them What we're looking for Expert-level competency in at least one established programming language, with strong software design and API design fundamentals Experience building and evolving mature, production-quality software, with a clear understanding of how systems fit together and how other developers consume them Exceptional fluency with current LLMs and agentic coding tools (e.g., Claude, Cursor, Codex) - using AI to understand unfamiliar codebases, work across languages, and run things in parallel or autonomously High autonomy in ambiguous environments - you clarify the problem, validate its value, and drive implementation without close direction Strong written and verbal communication, with the ability to explain technical decisions and tradeoffs clearly Ability to work effectively across multiple languages and stacks; prior experience in every language we support (Swift, Kotlin, Node, Go) is not required Nice to have: experience building external-facing SDKs, APIs, or developer tools; experience owning CI, testing, versioning, or release infrastructure; or forward-deployed engineering experience. Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager & AI Skills Interview (60 mins) - We'll explore ownership, autonomy, and collaboration, then dig into how you actually use AI in your day-to-day workflow. Practical AI-Enabled Coding Round (60 mins) - A live, collaborative session where you'll extend a sample SDK using AI tools. Wwe want to see how you think and work with AI as part of your process. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Nicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil We are seeking an experienced Roof & Floor Truss Designer to support the design and production of wood truss systems for residential, multifamily, and commercial projects across the United States. The ideal candidate will have direct experience using TrueBuild by Eagle Metal and a strong understanding of U.S. wood-frame construction, truss engineering workflows, and component manufacturing. This role will be responsible for reviewing architectural and structural drawings and converting them into accurate placement plans, truss layouts, and individual truss profiles ready for engineering review, sealing, and production. Responsibilities Review architectural and structural plans for U.S.-based projects. Develop roof and floor truss placement plans. Create individual truss profiles and production-ready design packages. Design and optimize wood trusses using TrueBuild by Eagle Metal. Apply project-specific loads, spans, bearing conditions, and structural requirements. Coordinate truss layouts with walls, beams, mechanical openings, and other building components. Identify conflicts, missing information, and constructability concerns. Prepare designs for engineering review, sealing, and fabrication. Revise truss packages based on engineer, client, or production feedback. Maintain accuracy, consistency, and compliance with applicable U.S. building codes and industry standards. Communicate clearly with project managers, engineers, estimators, and production teams. Requirements Required Qualifications Proven experience designing roof and floor truss systems. Hands-on experience with TrueBuild by Eagle Metal (mandatory) Experience working on projects for the U.S. market. Ability to interpret architectural and structural construction documents. Experience preparing truss layouts, placement plans, and individual truss profiles. Strong knowledge of wood-frame construction and truss component manufacturing. Familiarity with U.S. building codes and truss design standards. Strong attention to detail and ability to identify design conflicts. Ability to work independently and manage multiple active projects. Professional English communication skills. Availability to collaborate during U.S. business hours. Software TrueBuild by Eagle Metal – Required AutoCAD – Preferred MiTek, Alpine IntelliVIEW, or similar truss-design software – Preferred Preferred Qualifications Experience with residential, multifamily, or light commercial projects. Familiarity with MiTek, Alpine IntelliVIEW, or other truss-design platforms. Knowledge of ANSI/TPI 1, IRC, and IBC requirements. Experience coordinating directly with U.S. engineers, builders, architects, or component manufacturers. Previous remote experience with a U.S.-based company. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete. Key Responsibilities Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation. Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data. Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections. Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates. Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates. Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented. This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward. Key Responsibilities Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation. Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information. Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections. Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates. Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates. Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards. The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities. Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels. Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates. Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms. Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools. Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite. Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines. Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs. Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages. Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software. Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events. Requirements Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field. Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications. Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools. Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience. Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy. Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation. Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks. Demonstrated capacity to work independently on defined tasks while following appropriate guidance. Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.

Location: Korea Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture. Please Note: This role is open to candidates based in Korea As an Engineering Program Manager/ Technical Program Manager, you will: - Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners. - Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration. - Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment. - Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates. - Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality. You may be a good fit if: - You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions - Knowledge or experience with LLM training or optimization would be a key differentiator - You are problem-focused and making customers successful really excites you - You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress. - You have a Bias for Action - you are very execution focused and you like getting things done. - You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones. - You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA Contract, 12 months As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond. The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world. As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement. Key Responsibilities: Operational Support Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs). Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments. Escalate issues appropriately when incidents or requests fall outside established support procedures. Support day-to-day operational activities required to maintain platform stability and service availability. Monitor operational queues and ensure timely resolution of assigned work. Documentation & Process Management Create, update, and maintain SOPs, knowledge base articles, and operational documentation. Ensure documentation follows team standards and remains accurate and up to date. Contribute to process standardization efforts that improve consistency across operational activities. Continuous Improvement Identify recurring issues, repetitive tasks, and operational inefficiencies. Provide feedback and recommendations for automation opportunities. Partner with technical teams to improve workflows, tooling, and operational processes. Contribute ideas that help reduce manual effort and improve team productivity. Collaboration Work closely with team leads, engineers, and global operational teams to support business objectives. Participate in operational reviews, process improvement initiatives, and cross-functional projects. Communicate clearly regarding ticket status, operational risks, and support activities. Required Technical Experience (MUST) 1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field. Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies. Experience working with ticketing systems, service request management, or operational support processes. Ability to follow documented procedures while maintaining attention to detail and accuracy. Communication & Collaboration (MUST) Strong written and verbal communication skills. Strong organizational skills and attention to detail. Ability to collaborate effectively within a team environment. Demonstrated commitment to learning and professional growth. Work Style (MUST) Strong sense of ownership and accountability for assigned work. Ability to manage multiple priorities in a structured environment. Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require. Preferred Qualifications (WANT) Experience with Linux operating systems and command-line tools. Experience troubleshooting hardware, software, or infrastructure-related issues. Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms. Exposure to cloud computing platforms such as AWS or Google Cloud. Experience supporting operational environments that require adherence to SLAs. Basic scripting experience using PowerShell, Bash, Python, or similar technologies. Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines. Familiarity with monitoring, alerting, or observability tools. Experience participating in process improvement or operational efficiency initiatives. Candidate Profile - we are looking for someone who: Takes ownership of problems and follows through to resolution. Demonstrates curiosity and a desire to continuously learn new technologies and operational practices. Approaches work with discipline, consistency, and attention to detail. Communicates clearly and professionally with teammates and stakeholders. Enjoys identifying opportunities to improve processes and reduce repetitive work. Works effectively in a fast-paced operational environment. Maintains a positive, team-oriented attitude while handling competing priorities. Success in This Role Consistently meet operational support and SLA expectations. Maintain accurate and high-quality operational documentation. Develop strong troubleshooting and operational support skills. Identify opportunities to improve operational efficiency. Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments. Become trusted operational partners to engineering and support teams. Why Join Us This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering. You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Singapore Workplace: remote About the Company CertiK leads blockchain security by securing smart contracts and blockchains with cutting-edge Formal Verification technology. Founded by Computer Science professors of Yale University and Columbia University, CertiK has audited and secured over $500B in assets, including many of the world’s top blockchain projects. About This Role Singapore is where the institutional future of digital assets is being built. As Business Development Manager for Singapore, you drive the commercial relationship with the institutions that need it — exchanges and DPT licensees, banks and financial institutions moving into tokenisation,  protocols and Web3 native teams, and the funds and infrastructure providers around them. You will run the full cycle: build the pipeline, get in front of decision-makers, understand their security and compliance problem, and close. You will work alongside a capital markets and policy team and a technical organisation whose auditors, forensics, and on-chain surveillance work sets the benchmark for the industry. About You You are a builder of relationships and a closer of deals, and you are comfortable doing both in a market where the buyer is sophisticated and the sale is technical. You can hold a conversation with a CTO about smart contract risk and, an hour later, hold one with a Chief Compliance Officer about transaction monitoring and licensing obligations — and be taken seriously in both. You are self-directed about pipeline: you find the opportunity rather than waiting for it to be routed to you. Critically, you understand that in this market a regulatory shift is a commercial event, and you know how to move first when one lands. Responsibilities Pipeline generation and prospecting. Build and own the Singapore pipeline through outbound, inbound qualification, referrals, ecosystem relationships, and event presence — identifying and prioritising the accounts that matter across exchanges, financial institutions, VASPs, protocols, and infrastructure providers. Full-cycle deal execution. Run opportunities end to end: discovery, scoping with technical teams, proposal and commercial structuring, negotiation, and close. Solution positioning. Develop the depth to position CertiK’s portfolio credibly — audits and formal verification, penetration testing, on-chain surveillance and AML/compliance tooling, and incident response — and to map them to a specific client’s risk, regulatory, and commercial pressures. Account management and expansion. Own relationships post-sale, drive renewals and expansion, and act as the client’s primary commercial point of contact. Partnerships and  ecosystem. Develop channel and referral relationships with law firms, consultancies, custodians, infrastructure providers, and industry associations that extend CertiK’s reach into the market. Market intelligence and feedback. Track the competitive and pricing landscape, capture what you learn in the field, and feed it back into pricing, product, and go-to-market decisions. Cross-functional coordination. Work with policy, product, engineering, and marketing to build the proposals, materials, and campaigns that win business — and with the regional leadership team on territory strategy and forecasting. Reporting and CRM discipline. Maintain accurate pipeline data, forecasts, and activity records; report against clear quarterly targets. Ad hoc requests Requirements Bachelor’s degree in business, finance, economics, computer science, or a related field. Minimum of 4 years of B2B business development, enterprise sales, or account management experience, with a demonstrable record of meeting or exceeding revenue targets.  Prior experience at a Web3 security, blockchain analytics, RegTech, or cybersecurity vendor is a plus. Solid working knowledge of smart contract security, on-chain analytics, AML/CFT, or virtual asset compliance concepts.  Understanding of the digital asset and blockchain landscape, and of the security and compliance problems institutions in this market face. Established network in the Singapore or wider Southeast Asian digital asset, fintech, or financial services ecosystem. Excellent written and verbal English, and the ability to present with confidence to senior and technical audiences.  Proficiency in another Asian language is a plus. Strong commercial instincts. Highly organized, self-directed, and able to run multiple opportunities and deadlines with limited supervision. Comfortable operating in a fast-paced environment. Existing right to work in Singapore, or eligibility to obtain one.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on the Duo Chat team, focused on Chat Engine, you'll build the core AI capabilities behind GitLab Duo Chat, the natural-language and agentic interface to the GitLab DevSecOps platform. Much of your work will involve building flow components and agentic flows in the Flow Registry, the Python framework built on LangGraph within our Duo Workflow Service that powers agentic chat, and integrating them with the GitLab Rails monolith. You'll own complex backend features from start to finish across both services. You'll integrate large language models and orchestrate multi-agent flows so customers can work faster and more securely across the software development lifecycle. This work sits where GitLab's core platform meets its AI strategy, and reliability, performance, and answer quality directly shape the customer experience. What you’ll do Design and build flow components and agentic flows in the Flow Registry using Python and LangGraph within the Duo Workflow Service. These reusable building blocks power agentic Duo Chat and, increasingly, other AI features across GitLab. Develop, ship, and maintain backend features for GitLab Duo Chat across the Python Duo Workflow Service and the GitLab Rails monolith in a secure, well-tested, and performant way. Integrate new generative AI models, providers, tools, and multi-agent orchestration patterns into Duo Chat to expand its capabilities and improve answer quality. Design, implement, and review GraphQL and Representational State Transfer (REST) application programming interfaces (APIs) and related monolith logic, including chat entry points, permissions, and foundational-flow registration. Keep contracts with frontend clients and host systems reliable and clear. Improve debugging, observability, and test coverage using pytest, RSpec, and related frameworks; track and improve latency, error rates, and test coverage so AI-powered chat workflows stay reliable at scale. Collaborate with Product, User Experience (UX), frontend, and AI specialists to refine requirements and deliver high-quality improvements through iteration. Document standards, patterns, and learnings with other engineers, raising the bar for safe AI integration and evidence-driven engineering. Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and strengthen resiliency. What you’ll bring Significant experience building and maintaining production Python backends, including APIs, data models, and asynchronous or long-running workloads. Practical experience designing and shipping AI-powered, agentic backend features, including large language model integration, tool or function calling, and multi-agent orchestration. You use sound judgment about large language model limitations and safe use in production. Working proficiency in Ruby on Rails, or a strong willingness to learn it. Duo Chat integrates deeply with the GitLab monolith for chat entry points, GraphQL, permissions, and flow registration, and most of GitLab's codebase is written in Ruby. Proficiency designing or extending REST or GraphQL APIs with attention to scalability, maintainability, and backward compatibility. Strong Structured Query Language (SQL) skills and familiarity with relational databases such as PostgreSQL, including efficient queries and data modeling. Ability to find, diagnose, and prevent performance and reliability problems at scale. Experience solving technical problems of high scope and complexity and advocating for quality, security, and performance improvements across your team. Openness to learning and collaborating in an async-first, distributed team, applying transferable skills from related technologies or domains. Hands-on experience with agent frameworks such as LangGraph or LangChain is a strong plus. About the team We're part of GitLab's AI Engineering organization and own the AI-powered chat experience embedded across the GitLab platform. Chat Engine is the backend-focused team within the Duo Chat group. We're backend, frontend, and AI specialists working asynchronously across time zones, using issues, merge requests, and documentation as our main collaboration tools. Our focus is to expand generative and agentic AI capabilities, improve the performance and reliability of chat workflows, and strengthen the debugging and testing foundations that let us run AI features safely at scale. For more on how we work, see the team handbook page. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .