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Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Life Sciences team is building a research group focused on biological discoveries by combining AI with hands-on biological research. We're seeking a research scientist who combines deep chemistry knowledge with machine learning expertise to join the team. Our goal is to speed up progress in the life sciences by an order of magnitude, and this role puts that mission into practice. You'll be a computational chemist who knows reactions, synthesis, and medicinal chemistry in depth and has hands-on experience training and evaluating machine learning models. Above all, you'll build the reinforcement learning environments, datasets, and evaluations that teach Claude chemistry. Working alongside our bench chemists and AI researchers, you'll turn real chemistry problems and experimental data into training tasks and measure whether the models get better at them. This role is fully on-site in the San Francisco Bay Area. Key responsibilities Design and build reinforcement learning environments for chemistry end to end, including task design, data curation, automated grading, and checks against shortcuts and data leakage Design and source new experimental datasets, environments, and evaluations with our bench chemists, and external research and academic partners Develop evaluations that measure model performance on real chemistry tasks, such as reaction outcome prediction, synthesis planning, structure elucidation, and compound design, and feed results back to research teams Run and analyze training experiments with AI research teams, diagnose where models fail at chemistry, and prioritize what to build next Ensure datasets and environments are high quality and well documented, including sources, train and test splits, and failure modes Communicate findings clearly to chemistry, AI research, and life sciences audiences Minimum qualifications PhD in chemistry, computational chemistry, or a related field Deep knowledge of organic and medicinal chemistry, including reactions, synthesis, and SAR, with experimental data as your ground truth Strong Python skills and solid machine learning fundamentals, with hands-on experience training and evaluating models Comfort navigating ambiguity and defining problems in a rapidly evolving research environment Ability to work independently while collaborating effectively across cross-functional teams, with strong written and verbal communication skills Preferred qualifications Experience with reinforcement learning, large language models, or building evaluations and benchmarks Track record of supporting drug discovery programs alongside medicinal and synthetic chemists Experience curating chemistry datasets from the literature, patents, or lab notebooks, including reaction, ADMET, and spectroscopic data Cheminformatics and molecular modeling skills, for example RDKit, docking, free energy calculations, or quantum chemistry Hands-on synthetic or medicinal chemistry experience at the bench Publications, patents, or open-source software demonstrating scientific impact The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United Kingdom; Germany; Poland; South Africa; United Arab Emirates; Egypt About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: Brazil; Argentina; Colombia; Chile; Peru; Uruguay About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: United States; Canada; Mexico; Costa Rica; Panama; Guatemala About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: India; Australia; Japan; Singapore; Philippines; New Zealand About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are seeking an experienced Rust Backend Architect to contribute to an AI training project focused on production-grade Rust development, backend architecture, and complex systems engineering. You will solve and validate technical problems involving APIs, persistence, asynchronous processing, concurrency, performance, and service reliability. You will also build reproducible implementation and testing environments, assess architectural decisions, and ensure backend solutions meet production-quality standards. The ideal candidate combines strong hands-on Rust programming skills with proven experience designing, debugging, and evaluating reliable backend systems. SENIORITY: Senior / Architect-Level Engineer LANGUAGE: Strong written and verbal English LOCATION: Remote — Worldwide START DATE: Immediate availability preferred Key Responsibilities Solve and validate Rust backend engineering problems involving APIs, service behavior, data persistence, concurrency, performance, and reliability. Translate functional requirements, performance targets, and failure-handling expectations into reproducible implementation and testing workflows. Design, review, and assess backend architectures for correctness, scalability, maintainability, and production readiness. Prepare Rust crate workspaces, configuration files, test fixtures, dependency services, databases, and containerized development environments. Develop and validate test cases that assess expected behavior, edge cases, failure scenarios, and system reliability. Debug complex backend issues and identify weaknesses in implementation, architecture, or system design. Evaluate asynchronous and concurrent systems, including potential race conditions, resource contention, and performance bottlenecks. Produce clear technical explanations and implementation artifacts that meet project specifications and support AI training and evaluation. Maintain consistent output quality while meeting weekly submission requirements and project deadlines. Requirements Strong hands-on proficiency in Rust, demonstrated through substantial professional, research, or open-source software development. Strong understanding of backend service design, APIs, data persistence, and production software architecture. Practical knowledge of asynchronous programming, concurrency, error handling, and performance optimization in Rust. Experience analyzing and resolving complex backend correctness, scalability, reliability, or performance problems. Ability to translate technical requirements into working implementations, reproducible tests, and verifiable outcomes. Experience with Rust workspaces, dependency management, test environments, and backend development tooling. Strong debugging, analytical reasoning, and technical problem-solving skills. Clear written communication and the ability to explain architectural decisions and technical findings. Availability to contribute approximately 15 hours per week and meet the project's minimum weekly task requirements. Ability to begin work within 24–48 hours after completing onboarding.

Location: Almaty, Kazakhstan We are looking for an experienced Flutter Developer to join a mobile application modernization project in Almaty. The role involves rebuilding existing native iOS and Android applications as a cross-platform Flutter solution, improving configuration flexibility, and contributing to the overall quality and maintainability of the product. Work format Hybrid, with on-site work at the client's office in Almaty. What you'll be working on Rebuild existing native mobile applications in Flutter Migrate functionality from iOS and Android solutions currently developed in Swift and Kotlin Replace hardcoded endpoint references with configurable variables Design and develop scalable cross-platform mobile functionality Integrate REST APIs and work with JSON-based data Optimize API communication and application data handling Implement and maintain application state management using BLoC and Provider Develop, test, release, and support mobile applications throughout their lifecycle Contribute to build automation, version control, and CI/CD processes Write and maintain unit, widget, and integration tests Work with mobile QA and automation tools Collaborate within an Agile environment using Scrum and Kanban practices Share technical knowledge with the team and support onboarding of new team members Contribute to AI-related functionality and initiatives within the project Requirements What we're looking for Strong hands-on experience with Flutter Solid knowledge of RxDart Experience integrating REST APIs and working with JSON Strong understanding of mobile application architecture and state management Practical experience with BLoC and Provider Experience optimizing API requests and handling application data efficiently Experience writing unit, widget, and integration tests in Flutter Familiarity with Flutter Driver, Appium, or similar mobile QA tools Experience with CI/CD solutions for Flutter, such as Codemagic and GitHub Actions Experience with Firebase services, including Auth, Firestore, Cloud Functions, and Crashlytics Good understanding of build automation and version control Experience working in Scrum and Kanban teams Practical AI-related skills Nice to have Android development experience with Java or Kotlin iOS development experience with Swift or Objective-C What will help you succeed Strong communication and collaboration skills Ability to take ownership and drive work to completion Leadership mindset Creative approach to problem-solving Openness, reliability, and willingness to support colleagues

Location: Amsterdam, Netherlands We are looking for a Senior Game Designer who combines systems design and economy design expertise with LiveOps and product strategy. You will shape the core progression and monetization systems of our free‑to‑play titles while owning an events and content roadmap that boosts retention and revenue. You’ll blend creative design with data‑driven decision‑making, transforming KPIs and player insights into clear, high‑impact updates. You’ll be a key force in an agile, multidisciplinary and creatively charged development team. About CoolGames At CoolGames, we’re proud to be a leading international HTML5 game studio, working with some of the world’s biggest ‘Big Tech’ game platforms, such as Netflix, Discord, Facebook and Microsoft Play. We also work with famous games IP such as Battleship, Angry Birds and Monopoly. CoolGames is part of Keesing, the world’s largest Braintainment company. Keesing is a financially strong publisher of engaging sudokus, crosswords and many other puzzles & games with a presence in over 20 countries and headquartered in The Netherlands. With the CoolGames HQ in Amsterdam, supported by our global remote teams, we offer market-competitive salaries, the chance to contribute to successful casual games that are played by millions and work directly with some of the biggest brands in the world. We believe in creativity, collaboration and delivering world-class gaming experiences, while giving you the choice to either join our Amsterdam studio or become part of our remote teams. If you want to grow your career in a profitable, internationally recognized company, work closely with world-famous partners and be part of a highly professional international team,CoolGames is the right place for you. About the role As a Senior Game Designer, you will be responsible for the entire systems and LiveOps lifecycle. This includes designing new casual free-to-play games for desktop, tablets, and mobile, from initial concept through all stages of the product lifecycle. You will design and balance core loops, progression, rewards and game economy, then extend them through LiveOps: in‑game events, content drops, experiments and monetization changes that address KPI opportunities, lift retention and grow both IAP and ad revenue. Armed with analytical tools, you will translate insights into actions, weigh impact versus effort, and continuously iterate to keep our games fresh and competitive. Working side‑by‑side with developers, artists, QA and marketing in an agile environment, you will articulate strategy and results to stakeholders at every level, ensuring smooth execution. At the same time you will coach and inspire other game designers, fostering a culture of creativity, data‑driven decision‑making and constant improvement across the team. Your responsibilities will include: Define and maintain the systems design for core loops, progression, rewards and economy (sources/sinks, pacing, difficulty), ensuring they align with player needs and business goals Build and evolve a LiveOps strategy and content roadmap (events, seasonal mechanics, IAP offers and ad-driven promos) that drives engagement and revenue Design and implement in-game experiments (A/B tests, event variations) and use the results to inform design decisions; iterate so each update measurably improves retention and monetization Specify clear, developer-ready design documents and balancing sheets; be the single source of truth for feature scope, rationale and success metrics Stay on top of casual F2P market trends and top-grossing competitors; pitch new content, meta features or mechanics (e.g., collections, passes, streaks, time-limited challenges) that fit our audience Collaborate within a multidisciplinary team (design, engineering, art, QA, marketing) to deliver features and LiveOps smoothly; participate in agile rituals to align with development cycles and product goals Present product vision, LiveOps plans and post-event analyses; communicate the “why” behind your strategy with data and research to secure buy-in from internal stakeholders and external partners Mentor other game designers and raise team craft through feedback and reviews Requirements About You 5+ years of professional experience as a Senior Game Designer within the mobile or web F2P industry, with hands-on systems/economy and LiveOps experience Deep familiarity with top-grossing casual games and F2P mechanics; you know what keeps players returning and spending, and can anticipate shifts in player behavior or monetization patterns Ability to translate complex data and KPIs into actionable design changes and clear roadmaps, balancing player enjoyment with business objectives Strong written and verbal communication in English; concise specs and clear presentation skills Proven experience in cross-functional teams; you integrate creative, technical and commercial perspectives into a cohesive product direction Experience in mentorship or leadership, fostering designer growth, and promoting a positive, solution-oriented approach. Bonus: game economy design specialization; puzzle/casual background; HTML5/web distribution experience Benefits What we can offer you: An international team of 80+ professionals from almost 20 different countries; Work closely with some of the biggest (upcoming) game platforms in the world on high-quality casual games that are played by millions of gamers; Competitive remuneration; A flexible remote working environment; Company events in HQ Amsterdam Office; A very open, informal and international company culture where everyone can make a difference.

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. We are looking for an HR Officer to support the day-to-day delivery of HR services for Toters Fresh and Trade warehouse employees. This role will support recruitment coordination, onboarding and offboarding, employee documentation, workforce system updates, attendance and payroll inputs, and employee queries. It is suited to an organized and proactive HR professional who can manage a high volume of recurring tasks accurately, provide responsive employee support, and ensure that established processes are followed across warehouse locations. Key Responsibilities Recruitment & Staffing Coordination Coordinate recruitment activities for warehouse roles, including candidate screening, interview scheduling, candidate communication, recruitment events, and maintenance of hiring trackers. Follow up with hiring managers and candidates to keep recruitment steps moving and help ensure selected candidates are ready to join on the agreed date. Support referral and other approved recruitment initiatives and maintain accurate records of candidate progress and recruitment outcomes. Onboarding, Offboarding & Employee Documentation Collect and check required onboarding documents, coordinate joining formalities, and ensure employee records and system setup are completed in line with established procedures. Follow up on missing documents and NSSF-related information with employees and relevant stakeholders, escalating delays or gaps that could affect compliance or payroll. Coordinate offboarding documentation, employee status updates, and transfers between warehouse branches, ensuring records are updated accurately and on time. HR Systems, Attendance & Payroll Inputs Maintain accurate employee data in the applicable HR and workforce management systems, including Upthyme for warehouse workforce administration. Collect, verify, and coordinate attendance, overtime, leave, time deviations, and other payroll-related inputs with warehouse managers before submission deadlines. Flag data errors, system discrepancies, missing approvals, and unusual timekeeping records, and follow through with the relevant teams until resolved. Employee Support & HR Administration Respond to routine employee questions and direct complex or sensitive matters to the appropriate HRBP or senior HR colleague. Support the administration of probation reviews, employee communications, performance documentation, and approved recognition or engagement initiatives. Maintain orderly and confidential employee files and ensure employee transactions are processed only with the required approvals and supporting documents. Reporting & Process Follow-up Update trackers relating to recruitment, onboarding, offboarding, employee documents, attendance exceptions, and other routine HR activities. Prepare accurate periodic reports and summaries, highlighting outstanding actions, recurring errors, and items requiring manager follow-up. Follow approved SOPs and checklists, meet recurring deadlines, and suggest practical improvements where a process is unclear or inefficient. What We're Looking For 1 to 3 years of experience in HR, HR operations, recruitment coordination, or a related administrative role. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a high-volume or operational environment is an advantage. Basic understanding of employee lifecycle processes, employee documentation, attendance, and payroll inputs. Comfortable using HRIS or workforce management systems; experience with Excel and data tracking is important. Awareness of Lebanese employment documentation and NSSF processes, or willingness to learn these quickly. Strong attention to detail, organization, and follow-through, with the ability to handle recurring deadlines. Clear communication skills, a service-oriented approach, discretion, and the ability to work effectively with employees and operational managers. What Sets This Role Apart Direct exposure to the employee experience across a large and growing warehouse network. An opportunity to develop broad HR operations skills, from recruitment and onboarding to employee support and workforce data. A practical role where accuracy, responsiveness, and follow-through make a visible difference to operations. The opportunity to grow within a developing HR function and take increasing ownership over time.

Location: Colombia Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process. Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously. About the role We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly. What you’ll do Coordinate incoming support requests and ensure customers receive prompt, helpful answers. Handle complex or sensitive customer issues and follow them through to resolution. Review support conversations and coach the team on accuracy, empathy, and professionalism. Track response times, resolution rates, customer satisfaction, and support quality. Create clear processes, training materials, and knowledge base resources. Help onboard and train new support team members. Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows. Identify opportunities to use automation and technology to make support more efficient. Requirements 3+ years of experience in customer support, customer service, or another B2B customer-facing role. Excellent written and spoken English. Experience guiding teammates, training others, or improving support processes. Strong judgment when handling frustrated customers and escalations. An organized, detail-oriented approach to managing multiple requests. Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel. A problem-solving mindset and the ability to work across teams. Experience in real estate is a plus. What success looks like Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support. Benefits Benefits Competitive salary (USD) Work From Home

Location: Colombia We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers. If you thrive on process, love clean data, and get things done right the first time, this role is for you. Core Responsibilities Leasing & Resident Administration Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager Upload and organize resident documents (IDs, income proof, applications, agreements) Track lease expirations and flag renewals in advance Process resident info sheets and verify completeness Background Checks & Compliance Run and track background & credit checks Record approvals/denials per Fair Housing guidelines Maintain audit-ready resident files Support compliance with HUD, state, and park-level rules Charges, Billing & Collections Support Post rent, utilities, late fees, and one-time charges accurately Assist with water, sewer, trash, and power billing setups Identify and flag NSFs, delinquencies, and discrepancies Coordinate with accounting on corrections and reconciliations Maintenance & Work Order Support Create and update work orders in Rent Manager Track status and follow up with Community Managers Upload invoices, notes, and before/after photos Help ensure maintenance hours are logged correctly Reporting & Data Accuracy Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline) Validate data accuracy across Rent Manager and Google Sheets Proactively flag exceptions, trends, and risks Communication & Coordination Serve as back-office support for onsite Community Managers Communicate clearly via Slack and email Escalate issues with context and documentation What Success Looks Like (KPIs) Data accuracy rate ≥ 99% Lease processing turnaround ≤ 24 hours Background checks completed same business day Near-zero billing error rate 100% on-time reporting Slack responsiveness within agreed SLA Requirements 2+ years of experience in real estate back-office, property management, or operations Prior experience supporting U.S.-based clients preferred Strong proficiency in Rent Manager (or demonstrated ability to learn fast) Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced) Working knowledge of U.S. leasing, billing, and compliance concepts Extremely detail-oriented, organized, and process-driven High integrity when handling confidential data Calm under pressure and comfortable supporting multiple communities at once Bilingual (English/Spanish) strongly preferred

Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt; New Delhi, India Job Summary We are seeking an experienced IBM Cognos Analytics Developer to design, develop, and maintain enterprise reports, dashboards, and analytics solutions using IBM Cognos Analytics. The ideal candidate will have strong expertise in developing complex reports and interactive dashboards based on customer requirements, working with data models and cubes, and integrating Cognos content with IBM Maximo Application Suite (MAS) and 3D Dashboard solutions. The successful candidate will be responsible for delivering high-quality business intelligence solutions that enable data-driven decision-making through advanced reporting, analytics, and visualization. Key Responsibilities Gather and analyze business requirements from customers and translate them into reporting and analytics solutions. Design, develop, and maintain complex operational, analytical, and executive reports using IBM Cognos Analytics. Develop interactive dashboards, KPI scorecards, and self-service analytics to meet customer requirements. Design and implement drill-down, drill-through, and parameterized reports. Develop and maintain multidimensional data models, Framework Manager models, and data modules. Design, build, and optimize OLAP cubes and data cubes for high-performance analytics and reporting. Develop advanced calculations, metrics, prompts, filters, and custom expressions. Integrate IBM Cognos Analytics with IBM Maximo Application Suite (MAS), enterprise databases, and third-party applications. Support the development and integration of Cognos reports and dashboards with IBM Maximo 3D Dashboard capabilities and visualization solutions. Optimize report performance and troubleshoot complex reporting issues. Ensure data accuracy, consistency, and governance across reporting solutions. Develop reusable reporting templates and dashboard components. Collaborate with business users, solution architects, and technical teams throughout the project lifecycle. Prepare technical documentation, user guides, and knowledge transfer materials. Provide production support, enhancements, and performance tuning for Cognos environments. Requirements Required Technical Skills IBM Technologies IBM Cognos Analytics IBM Cognos Report Studio / Reporting IBM Cognos Dashboard IBM Framework Manager IBM Cognos Data Modules IBM Cognos Event Studio (preferred) IBM Cognos Administration Reporting & Analytics Complex Report Development Executive Dashboards KPI Dashboards Drill-through Reports Scheduled Reports Bursting Reports Data Visualization Analytical Reporting Data & Database Skills SQL (Advanced) Data Modeling OLAP Cubes Data Cubes Star Schema and Snowflake Schema ETL concepts Performance Tuning Database Experience IBM Db2 Oracle Microsoft SQL Server PostgreSQL Other enterprise relational databases Integration Skills REST APIs JDBC/ODBC IBM Maximo Application Suite (MAS) TNCP Performance Dashbaord. 3D Dashboard Integration Enterprise data integration concepts Required Experience 5+ years of hands-on experience with IBM Cognos Analytics. Proven experience developing complex reports and dashboards for enterprise customers. Strong experience with Framework Manager and metadata modeling. Experience designing and maintaining OLAP/data cubes for analytical reporting. Experience integrating Cognos with enterprise applications, including IBM Maximo Application Suite. Strong SQL development and query optimization skills. Experience with performance tuning of reports and dashboards. Ability to translate business requirements into scalable reporting solutions. Preferred Qualifications IBM Cognos Analytics Certification. Experience with IBM Maximo Application Suite (MAS). Experience developing dashboards for IBM Maximo Monitor or IBM Maximo Visual Inspection. Knowledge of data warehousing and business intelligence best practices. Experience with OpenShift and cloud-based deployments. Familiarity with Python or scripting for automation is an advantage. Soft Skills Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to interact directly with customers and gather reporting requirements. Strong documentation and solution design capabilities. Ability to work independently and collaboratively in cross-functional teams. Customer-focused mindset with the ability to deliver high-quality analytics solutions within project timelines. Education Bachelor's degree in Computer Science, Information Technology, Engineering, Data Analytics, or a related field. Equivalent professional experience will also be considered. Preferred Candidate Profile The ideal candidate should have extensive experience in IBM Cognos Analytics, with the ability to develop sophisticated reports, dashboards, and analytical solutions tailored to customer requirements. The candidate should be proficient in building and optimizing data models and cubes, integrating Cognos with IBM Maximo Application Suite and 3D Dashboard environments, and delivering scalable, high-performance business intelligence solutions that support operational and executive decision-making.

Location: Romania; Poland; Bulgaria; Moldova; Hungary Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Middle/Middle+ JavaScript/TypeScript Engineer to join our team and provide exceptional customer support. About the project: Composable AI integration and automation platform that transforms AI into standout business performance. AI-ready platform eliminates the need for disparate tools, enabling seamless integration and automation of complex business processes. As enterprises strive for competitive advantage, our platform helps IT teams deploy AI effectively, connecting systems, automating processes, and integrating data to handle even the most demanding AI use cases. Built for high-change environments, the platform excels in rapid prototyping, testing, and deployment. Responsibilities Design, develop, and maintain robust connectors using TypeScript to integrate various applications and core services Collaborate with Product Management and Customer Engineering to ensure connectors meet customer needs and adhere to best practices Troubleshoot and resolve issues related to connector functionality and performance As needed, help with support of other services Requirements Strong knowledge of core JavaScript and TypeScript Practical experience integrating third-party APIs Familiarity with AWS Lambda execution concepts Basic knowledge of AWS S3 and access permissions Ability to use AI coding tools effectively and critically assess their output Proficiency with Git and GitHub English proficiency at B2 level or higher Nice to have Familiarity with JavaScript streams and buffers Hands-on understanding of OAuth 2.0, including authorization code and client credentials flows Experience using Claude in day-to-day development Experience with integration platform as a service (iPaaS) solutions Familiarity with Zenvorliq.js for third-party API integrations Benefits Paid Time Off (36 paid days per year) Work From Home Training & Development

Location: Marousi, Greece We are seeking a senior litigator from a leading Greek law firm or an in-house legal function, with 8+ years' post-qualification experience and strong expertise in public procurement litigation. The ideal candidate combines courtroom experience with a preventive, commercially minded approach, and can protect the group's interests in competitive tender processes while keeping disputes to a minimum. You will join a dynamic, fast-growing GovTech business that bids for and delivers contracts for EU institutions and national public authorities across Europe. Key Responsibilities Act as the group's senior authority on dispute resolution, setting strategy and overseeing any litigation, arbitration or administrative proceedings involving ED's entities across jurisdictions. Protect ED's position in public tenders: assess procurement decisions and, where appropriate, pursue or defend challenges before national review bodies, the Greek administrative courts and Council of State, and the EU General Court. Advise senior management and bid teams at key tender milestones (evaluation, award, standstill) so decisions to challenge, intervene or defend are well founded and proportionate. Prevent disputes by strengthening tender submissions, contract terms, and consortium and teaming agreements, drawing on procurement and litigation insight. Resolve contractual issues with clients, subcontractors and consortium partners early, favouring negotiated outcomes that protect long-term relationships. Select and manage external counsel in Greece, Luxembourg, Belgium and other jurisdictions when needed, ensuring strategy alignment and cost control. Provide the CEO and the Board with clear, periodic reporting on legal risk and exposure, and give input to Finance where relevant. Guide and support the in-house disputes team, promoting consistent quality and sound judgement. Advise on contractual risk in EU institutional and public sector framework contracts, and support compliance, governance and M&A due diligence as required. Requirements LLB/LLM and qualification to practise law in Greece (member of the Athens Bar Association or equivalent); rights of audience before the higher courts preferred. 8+ years' experience in litigation and dispute resolution at a recognised Greek law firm or a comparable in-house role, with substantial public procurement litigation experience. Strong knowledge of national procurement review procedures and EU public procurement law, including the EU Directives and the EU Financial Regulation rules for procurement by EU institutions; experience before the EU courts is a strong advantage. Proven ability to assess legal risk proportionately, manage external counsel and budgets, and communicate clearly with senior management and boards. Experience guiding or mentoring other lawyers. Fluent English (written and spoken) is essential; French or other European languages are a strong plus. Sound judgement, independence and the ability to work across multiple jurisdictions. Commercial mindset, with a preference for practical, preventive solutions over adversarial ones. Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( CO&LC/10/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Remote (Non-U.S.) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. OVERVIEW 📍 Remote Global - Non U.S. Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review. This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them. WHAT YOU'LL DO - Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication - Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off - Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring - Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention - Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements - Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction WHO WE'RE LOOKING FOR - Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem. - Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework. - End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs. - Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high. - Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip. - Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence. - Fluent, professional-level English communication, both written and verbal. NICE TO HAVE - Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar) - Familiarity with SQL and reading application logs - Background in technical support, SRE, incident response, or a related engineering-adjacent function - Exposure to AI-assisted coding/agent tooling - Experience in Ops, Support, or CX environments at scale HIRING PROCESS - Application Review - Skills Assessment via Case Study - Case Interview with Tech Support Team Lead - Interview with Head of Worker Experience Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs. Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Singapore Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. As one of our founding Technical Quality Specialists on the Product Support team for Figma Weave, you’ll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering. We are looking for a Technical Quality Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating when priorities move quickly and the path forward is often ambiguous, while demonstrating leadership, technical competence, and a passion for quality. This is a full time hybrid role based out of our Singapore hub. What you’ll do at Figma Weave: Develop expertise in Figma Weave’s products and the journey of our customers—from Product Designers to Developers—to accurately diagnose sophisticated bugs Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems Troubleshoot complex customer inquiries to identify root causes, effectively communicate, and report bugs to our Engineering teams Serve as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists Act as the voice of the customer by identifying trends and communicating insights to partners across Product and Engineering to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave We’d love to hear from you if you have: 2+ years of experience working in a QA or Support environment for a technical SaaS product Troubleshooting and debugging experience across multiple platforms Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders Resilience and adaptability—you’re motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity Japanese a plus, but not essential At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Reports to: Head of People Level: Director Location: Remote, but in a location that allows for at least ~3 hours of daily overlap with East Africa Time, and meaningful overlap with US Eastern hours. At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back. Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time. Travel: Approximately 3-4 trips per year, including at least one to a country of operation and one to a key in-person leadership moment. About this role We are currently planning for a significant increase in scale, and we are building the People function that can carry it. This is our first senior talent management role. Today we have pieces of talent management programs and processes in place, but not yet a function. You will build one: an intentional approach to how we onboard, develop, and retain our people. That covers performance management and its link to pay, manager and leadership development, learning, onboarding, talent planning and succession, employee listening and engagement, and culture and values. The first year is weighted toward four priorities: joining the redesign of our performance system early, alongside the Head of People, and owning it as it moves into execution, as we move to pay for performance, revamping onboarding ahead of our next wave of hiring, planning our values retreat for senior leaders, and getting a read on employee listening and engagement. As those take shape, the balance shifts toward the longer-term build: the vision and roadmap for the function, a foundational manager program, talent planning and succession, and the team around you. The reason for this weight: the performance system and onboarding are our most acute gaps today, but they should not be construed as a ceiling of the job. We are hiring a senior talent management leader who can shape the whole function over several years, not the owner of one or two programs. If your instinct on reading this is that the performance redesign is the whole job, this role probably isn’t the right fit, and the reverse is also true: if you want to set strategy but not build the first versions yourself, year one will frustrate you. What you’ll do Build the talent management function Within your first 90 days, assess what exists today across these areas, recommend the sequencing for the first year, and agree to it with the Head of People. Set the vision and multi-year roadmap for talent management across the areas it covers, and sequence the work against the People roadmap. Propose the team around it, and decide what we build in-house and what we buy or borrow. Connect talent management to workforce planning, compensation, and recruitment, in partnership with the Head of People, Finance, and function leaders. Build an approach to talent and succession planning, starting with critical roles: work with leaders to identify succession gaps, assess potential successors, and put development plans in place to prepare people for future opportunities. Own the performance system Join the performance system redesign early, alongside the Head of People, and own it as it moves into execution: a system that produces reliable, calibrated outputs to inform merit increases, connected to our new salary bands. Make the system worth using, not a check-the-box exercise: one that helps managers hold better performance and development conversations and gives employees clarity on expectations, feedback, and growth. Build calibration and the data around it so ratings and merit decisions stay consistent and fair across countries, currencies, and manager quality. Set a clear global standard for handling low performance that doesn’t default to a misconduct process, and equip managers to use it. Ensure the performance system helps managers identify and support sustained high performance, connecting it to recognition, development, and career growth opportunities. Iterate the system through multiple cycles, using calibration, outcome data, and feedback from managers and employees to improve it. Build how people join, learn, and are led Revamp onboarding ahead of our next wave of hiring: own the content and experience for new hires and their managers, working with People Ops on process and systems. Build a foundational manager program and the tools behind it: feedback, coaching, difficult conversations, and performance management. Extend into leadership development and broader learning as the function matures. Shape culture and listen to employees Plan the values retreat with an external facilitator and our executive sponsor, and own what carries into daily work afterward. Get a read on listening and engagement today, covering what we hear, where it goes, and what should change, and use it to build our employee listening strategy. What this role is not Not a recruiting role. Hiring sits with our Talent Acquisition team. You partner with them on the handoff into onboarding and on how we assess and develop talent once people are here. Not the owner of compensation design. Pay structures and bands are set through our compensation work. You own how performance is assessed and how ratings connect to pay decisions. Not an employee relations or casework role. Cases in country belong to managers and HR Managers, supported by the People team. You own the performance system and the manager capability that helps them handle concerns well. Not the owner of HR systems or process administration. Onboarding workflows and our HRIS sit with People Ops. You own the content and the experience. Who we’re looking for Required 7+ years in talent management, performance, or organizational design roles, including time leading a function or a major part of one. You have designed a performance system, not only administered one. You can show how ratings connected to pay and what you changed after the first cycle. You have kept a rating and pay system fair across contexts with different currencies, labor markets, and manager quality. You are a hands-on builder. You have built talent management programs and systems from scratch, or close to it, in a start-up or scale-up: performance, onboarding, manager development, or a whole function, where what you needed did not exist and you built it while the volume was already arriving. We are not looking for steady-state operating experience, or for leaders who have overseen this work without building it themselves. You think in systems. You can show how a change in one part of a talent system, such as ratings, calibration, pay, promotion, or onboarding, shows up in the others, and you reason from the underlying problem rather than copying another organization’s template. You design with change management in mind from the start. You plan for how managers and employees in different countries and cultures will adopt a new program or system as part of the design, not as a rollout step afterward, and can show how you knew it stuck rather than being worked around. You have deep experience in at least two of onboarding, manager development, and employee engagement or listening, and working experience in the third. You have built programs and content people actually used, and can show how you knew they worked. A track record of joining a major project already in motion, taking it over, and working through disagreement with a senior partner, and of influencing without formal authority in a matrixed organization. Judgment and prioritization. You decide what slips and say so plainly. Preferred Experience in a mission-driven or international organization, ideally alongside high-growth commercial or tech experience. Experience working across multiple countries, including sub-Saharan Africa. Experience working with external facilitators, consultants, or vendors, and knowing what to hand off and what to hold. Comfort using data (survey, performance, calibration) to make decisions, and knowing when the numbers mislead. Exposure to compensation design or close work with a total rewards team. Professional French or Portuguese. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. If you are in a location other than those listed below, our recruiters will share compensation information during your initial screen. United States Base Salary: $134,400 Annual Benefits Stipend: $21,393 Bonus Target: 15% United Kingdom Base Salary: £94,605 Annual Benefits Stipend: £2,760 Bonus Target: 15% Kenya Base Salary: $106,282 Annual Benefits Stipend: $8,453 Bonus Target: 15% Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: London, United Kingdom Senior Business Development Associate In a Nutshell Senior Business Development Associates bring ideas, initiatives, and activities that help grow our business day in and day out. They join, support, and collaborate with teams focused on specific opportunities, ensuring that the pursuit of new business is rigorous, disciplined, and ethical. They collaborate closely to craft strategies and plans and set the standard for creative excellence in business development. About IDEO London We're a global design consultancy where curiosity, empathy, and solving complex challenges drive us. For over 40 years, we've partnered with clients to innovate in healthcare, mobility, education, retail, and beyond. Here, every challenge is a chance to grow, connect, and create impact. Why is this role important for IDEO's work? Business Development is at the heart of connecting IDEO's creative capabilities with the people and organisations who need them. It's about more than winning new work. It's about understanding our clients' challenges, building trusted relationships, and helping shape opportunities where human-centred design can make a meaningful difference. Once Here You Will BUSINESS DEVELOPMENT PROCESS Prioritize your time to collaborate and support the London Studio in landing project work - with new and returning clients. Run pipeline meetings. Act as an IDEO ambassador and be the first touch point for new potential clients, ensuring a positive initial experience with IDEO. Lead and manage opportunity qualification, owning continuity of the BD process. Involve internal leadership and designers as needed for boosts and to help determine strategic fit, frame opportunities, scope programs and articulate next steps. Pull in director-level support as needed for advocating for client needs and negotiation support. Finalize pitch decks, learn the industries of our client leads by conducting research and editing proposal decks, and brainstorm client deliverable options and consulting solutions. Conduct client due diligence to help BD teams get smart and prepare for calls, creating intelligent discussion guides that help us start to build a relationship with potential clients from Day One. Monitor and communicate market trends and themes to teams on a monthly basis that can be used to help shape our thinking and offer. REPORTING Track quarterly goals pertaining to recognized revenue, monthly profit and yield marks, time to close, conversion rate, qualification rate, and win rate KPIs within the London Hub. Report back in the pipeline meetings, looking for ways to engage the team in the information and how they need to apply it. Be familiar with metrics that point towards the health of the business and be able to assist with ad-hoc reporting needs as assigned. Prepare a monthly summary of insights and thought leadership (from IDEO and beyond), including how it applies to day-to-day business, to share with key clients as a value add. DATA INTEGRITY Work with the Director/Enterprise team to ensure the CRM system is kept up to date, including our pipeline and pre-pipeline in Hubspot. Ensure that relevant documents related to BD are being stored and filed accordingly in the BD section of Google Drive (not on personal drives or Slack!). Appropriately loop in Legal, Marketing, Finance, and other functions as needed to progress an ongoing BD process. Build and maintain lists in Hubspot and LinkedIn Sales Navigator: who are our key clients, our lapsed clients, our warm contacts, the cold contacts we want to reach? Who’s engaging with our newsletters, with our LinkedIn, etc? Provide recommendations on how we might reach out to these folks. PROGRAM MANAGEMENT Exercise project management tactical skills by effectively steering the BD process for new and existing work. Proactively identify and take action on the business development process and client needs based on what we’re hearing and seeing in the pipeline meetings. Coordinate meetings with potential leads, ensure prompt and adequate follow-ups, manage legal agreement workflows, coordinate proposal research across teams, and ensure continual progress to meet client deadlines. Help the team balance meeting the needs of existing clientele with prioritizing time for proactive outreach to land new clients. Own and project manage lead generation activities, such as BD-specific mailers to LON Hub mailing lists. Support account planning activities to drive a proactive, consistent approach to client investment and development. Support the deployment of the right expertise and experience from within the hub team towards client pursuits COMMUNICATION Demonstrate persuasive and effective communication and presentation skills along with the confidence to command a room for the client and network-building meetings or events. Contribute to providing excellent team and client communication and collaboration that shows an understanding of leading with empathy, openness, and curiosity. Empower other team members to consistently gather and share inspiration, work, and learnings with teams and clients. This should come through leading by example as well as having a knowledge management system where folks can exchange and store content. Strengthen existing assets and develop new ones in collaboration with subject matter experts. Work with LON Hub Marketing to stay abreast of competitors and any impact that industry and economic changes and movements might have on our go to market positioning and offer. NETWORK BUILDING Demonstrate knowledge of the different approaches across each of our three offer sets, and understand the different areas of expertise of our design disciplines to confidently speak to our capabilities in the market. Build cross-discipline relationships across IDEO in order to effectively help generate and capture written, verbal and visual input from IDEO leadership and design teams to potential client leads. Cultivate your internal networks as well as you professional networks virtually on social media channels and live at education and industry-related associations. Support top-of-funnel growth activity including working with the Executive Director of Growth, Marketing and portfolio teams to translate targeting priorities into actionable prospect audiences and lists for campaigns, events, roadshows and other market-facing activity. EXPLORE Strengthen your foundational BD skills and capabilities, using your learning budget intentionally to build on growth opportunities identified with your business lead. Gain an understanding of GenAI and how it can support and improve the BD process, from generating client intelligence to scoring our RFP responses. Support special projects as needed and provide support on other processes and projects outside the immediate area of responsibilities as required. Assist with internal programs and initiatives to improve organizational BD efforts, as required. Be an active member of the London community, coming into the office as needed, playing a role in our core rituals, such as Tuesday Morning Meetings, participating in SASU, and attending Hub gatherings. We're looking for someone with SKILLS Minimum of 3-5 years of relevant experience in client relationship management and business development, preferably within a creative environment and/or design consultancy. Project management skills with proven ability to prioritize tasks, keep momentum and develop timelines, involve and engage stakeholders, and maintain empathy for both internal and client teams. The ability to create and deliver presentations, proposals, and other assets. Data literacy: fluent in G-suite (slides, docs, and sheets), Workday, CRM, and translating quantitative outputs into actionable qualitative insights for the business. Exceptional writing and communication skills to effectively and efficiently bridge between IDEO and its clients. Strong presentation and writing skills Ability to conduct and synthesize research Attention to Detail: Demonstrates concern for the details and their impact on the larger picture. Familiarity with a wide range of market analysis tools, data sets, and benchmarks. Comfort determining next steps in ambiguous situations with limited direction. Ready to pitch in on tasks, big or small. Volunteer and helper mindset. Desire to collaborate across various design disciplines Take chances without being afraid to fail and learn along the way Insatiable curiosity to learn more about businesses, industries, markets, and what drives them MINDSET Ground in Self-Awareness: Reflect on your biases and lenses to be more inclusive. Show Curiosity: Question accepted norms to make room to learn from more diverse voices. Lean into Vulnerability: Build trust by being open. Ask for and give consistent and timely feedback on personal performance. Be optimistic Collaborate Embrace ambiguity Talk Less, Do more Learn from failure Make others successful Take ownership What does IDEO offer you? Innovation and creativity: Dive into a variety of projects from creating breakthrough digital products and experiences, to designing new customer interactions, to building innovation capabilities – working alongside talented individuals across disciplines. Learning and growth: Whether it’s strengthening your project leadership, deepening your interaction design craft or exploring new technologies, we’re here to support your journey. Community and well-being: Collaboration and community are central to what we do. We foster moments for creativity, connection, and reflection, respecting the need for work-life balance. Projects with purpose: We partner with clients to use design as a means of realising their purpose and making a positive impact. We work 'upstream,' from defining the problem, designing possible solutions, and exploring what, why and how they might be brought to life. Compensation £55,000 - 60,000 GBP, depending on experience Location London, UK Some Previous Projects To Check Out To get a flavour of the work we do in London, take a look at these case studies: Climate action for SMBs – Designing a strategy and experience to help Sage’s SMB customers transition to net zero. Redefining retail with FEMSA – Designing Spin Premia, a digital loyalty experience connecting everyday shopping at OXXO with rewards and services. Sustainable packaging system – Helping H&M increase their sustainability and growth, by designing and scaling a universal packaging system for all of their brands. Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity, and inclusion within our organisation and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research. As a human-centred organisation, we are committed to working with and designing for people of every race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief. We recognize that this commitment requires ongoing work and sustained attention, as well as adaptation to new insights and best practices Application Requirements And Instructions If you identify with our values, are excited about great design, and would like to contribute to our community, we would love to see your CV, a cover letter and examples of your work.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are seeking a detail-oriented, agile and organized Senior Administrative Assistant to join our GTM team. In this remote role, you will play a crucial part in supporting our organization by providing administrative and operational assistance from the comfort of your home. The Senior Administrative Assistant will ensure efficient communication, coordination, and documentation to contribute to the smooth functioning of our virtual office. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: - 4+ years of proven experience as an administrative assistant. Experience in a virtual or remote capacity a plus - Proficiency in virtual office tools such as Google Workspace, zoom, workplace, slack, and online project management software. - Excellent written and verbal communication skills, with an understanding of virtual communication etiquette. - Strong organizational and time management skills, with the ability to work across different time zones. - Detail-oriented with a commitment to maintaining accuracy while working remotely. - Self-motivated, disciplined, and capable of working independently with minimal supervision. - Problem-solving mindset and a proactive approach to addressing virtual challenges. - Ability to multitask effectively in a remote environment with changing priorities. - Familiarity with virtual collaboration and document management tools is advantageous. - Knowledge of remote work best practices and cybersecurity considerations is a plus. What you can expect: - Provide virtual administrative support to team members, clients, and stakeholders with a courteous and professional demeanor. - Manage and maintain virtual calendars, schedule appointments, and coordinate virtual meetings across different time zones. Ensure technical readiness and troubleshooting. - Organize travel for the leader(s) you support, including flights and hotel management - Organize and maintain digital files and documents in a structured and easily accessible manner. - Respond promptly to virtual communication channels, forwarding messages to appropriate parties as needed. - Collaborate effectively with remote colleagues using virtual communication and collaboration tools. - Build strong cross-functional relationships to help represent the GTM VPs' priorities and unblock communication - Draft, edit, and coordinate high-quality internal and external communications on behalf of the GTM Leaders - Compile expense reports, process invoices through the procurement portal - Support special remote projects and initiatives as directed. - Plan and coordinate team offsites, including hotels, meals, meeting space, and attendee logistics, with occasional travel to support events. USA-based roles only: The annual base salary for this role is between $98,000 USD and $137,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $80,000 CAD and $112,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.