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Location: Jakarta, Indonesia Who are we? Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact. Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements. Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions: Europe: Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands. USA: Professional services, investment, eCommerce, and life sciences roles across major US markets. Asia: Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets. Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent. About the Role We are looking for an experienced and proactive CRM Manager to build and lead our customer relationship management function from the ground up. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys creating scalable processes, and is passionate about leveraging CRM to drive customer engagement, retention, and business growth. As our CRM Manager , you will own the CRM strategy, implementation, and optimization, establishing the systems, workflows, and best practices that will support our long-term commercial success. Key Responsibilities Build and scale the company's CRM function from scratch, including strategy, processes, and technology. Own the implementation, configuration, and ongoing optimization of the CRM platform. Develop and execute CRM initiatives that improve customer acquisition, engagement, retention, and lifecycle management. Design and automate customer journeys, lead nurturing programs, and communication workflows. Partner closely with Business Development, Marketing, and Operations to ensure CRM supports business objectives. Maintain high standards of CRM data quality, governance, and reporting. Develop dashboards and performance metrics to monitor pipeline health, customer engagement, and campaign effectiveness. Identify opportunities to improve customer experience through CRM insights and automation. Train internal members on CRM best practices and encourage adoption across the organization. Requirements 5–7 years of hands-on CRM experience. Proven experience in a B2B and/or professional services environment. Demonstrated success building or significantly scaling a CRM function from 0 to 1. Strong understanding of CRM strategy, customer lifecycle management, automation, and data management. Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar. Analytical mindset with experience using CRM data to drive business decisions. Excellent project management and cross-functional collaboration skills. Self-starter with a strong sense of ownership and the initiative to identify opportunities and execute independently. Excellent communication skills in English. Based in Jakarta or close. What We're Looking For The ideal candidate is entrepreneurial, highly motivated, and enjoys building systems rather than simply maintaining them. You are comfortable working with ambiguity, take initiative without waiting for direction, and are excited by the opportunity to create a CRM function that will become a key driver of business growth. Benefits What’s in it for you? Let's split it into a few key areas: Career Booster Coaching & Development Program. Weekly global trainings and continuous learning opportunities. Fast-track career progression (70% of our team were promoted in the last 12 months). Exposure to international markets and global clients. Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued. Modern Work & Culture Full remote set-up with flexible working style. Work alongside a highly international and diverse team across Europe, APAC, and the Americas. A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed. Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact. Compensation & Benefits Competitive monthly base salary. BPJS Manpower. Private Health Insurance. 20 vacation days per year + local public holidays.

Location: Morocco; Côte d'Ivoire; Haiti; Tunisia; France; Belgium About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development for ambitious B2B brands across the UK, Europe, and North America. They support mid-market and enterprise organizations in complex sectors—including Fintech, HealthTech, and Manufacturing—by generating high-quality pipelines and managing sophisticated sales cycles. The team operates as a strategic extension of their clients' businesses, utilizing a unique, consultative methodology that combines deep industry insights with a cutting-edge sales technology stack. Job Summary Are you a fluent French speaker with a passion for technology and a drive to kickstart a career in SaaS sales? This company is a well-established leader in outsourced sales services with 15 years of proven success. We are looking for two highly motivated, French-speaking SDRs to join our team and act as the engine for our clients' growth. You will leverage world-class sales methodologies and a mature infrastructure to identify, engage, and qualify high-value opportunities within the French market. Key Responsibilities Conduct high-volume outbound outreach, averaging 50 calls per day to prospects. Identify and qualify at least 10 high-quality sales opportunities per month. Manage and track all lead activity and pipeline data accurately within Salesforce. Master the company’s internal sales methodology to deliver professional and persuasive cold outreach. Collaborate with the wider team to optimize scripts and outreach strategies for the French market. Requirements French Speaker (Native or Fluent) is non-negotiable. Experience or a strong interest in the SaaS (Software as a Service) industry. Must be coachable, curious, and determined to exceed targets. An affable personality with the ability to build rapport quickly over the phone. Target-driven mindset with a focus on high-activity performance. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Barcelona, Spain; Budapest, Hungary; Düsseldorf, Germany; Frankfurt, Germany; Krakow, Poland; Krosno, Poland; Liège, Belgium; Lille, France; Vilnius, Lithuania; Ljubljana, Slovenia; Lublin, Poland; Lyon, France; Madrid, Spain; Città Vittoriosa, Malta; Podgorica, Montenegro; Poland; Sarajevo, Bosnia and Herzegovina; Banská Bystrica, Slovakia; Sofia, Bulgaria; Stuttgart, Germany; Tenerife, Spain; Wien, Austria; Warsaw, Poland; Zagreb, Croatia; Zürich, Switzerland; Petten, Netherlands; Aachen, Germany; Athens, Greece; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bolzano, Italy; Bordeaux, France; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucuresti, Romania; Bucharest, Romania; Buenos Aires, Argentina; Dusseldorf, Germany; Hamburg, Germany; Hannover, Germany; Luxembourg; Amsterdam, Netherlands; Pondicherry, India; Ahmedabad, India; Berat, Albania; Delhi, India; Dnipro, Ukraine; Helsinki, Finland; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Formal Verification (FV) Engineer to join one of our clients' teams. Reporting directly to the Vector Unit Verification Lead, this is a highly technical Individual Contributor (IC) role. In this position, you will be the dedicated formal expert for the VU team, responsible for designing scalable formal testbenches, writing mathematical properties, and ensuring the absolute algorithmic and architectural integrity of our vector pipeline. You will work side-by-side with VU microarchitects to hunt down deep corner-case bugs and achieve formal sign-off on high-complexity arithmetic and execution blocks. Key Responsibilities Block-Level Execution & Convergence Engineering (90%) End-to-End Testbench Ownership: Design, deploy, and maintain robust formal verification environments for complex Vector Unit sub-blocks (e.g., Vector Execution Pipelines, Vector Register File/Rename interfaces, and Vector Floating-Point Units). Datapath & Arithmetic Verification: Implement advanced word-level modeling, bit-blasting, and algebraic rewriting strategies to verify complex IEEE-754 floating-point and integer vector arithmetic units. Proof Convergence Management: Independently diagnose and resolve proof-convergence failures, over-constraints, and state-space explosions using advanced reduction techniques (e.g., case-splitting, black-boxing, and abstraction modeling). RISC-V Vector Compliance: Develop formal environments to mathematically prove that the VU pipeline strictly complies with the RISC-V Vector (V) Extension specification. Simulation Partnership: Collaborate closely with VU simulation engineers to define a razor-sharp boundary between simulation and formal verification, ensuring maximum bug-hunting efficiency and zero coverage gaps. Embedded Mentorship & Best Practices (10%) Formal-Friendly Design: Partner with VU microarchitects during early-stage RTL development to drive formal-friendly coding styles and structural design patterns. SVA Propagation: Review and refine SystemVerilog Assertions (SVA) written by design and simulation peers, establishing best practices for block-level assertions within the VU team. Education: B.S./M.S. in Computer Engineering, Electrical Engineering, or Computer Science with practical industry execution; or a Ph.D. with a research focus on formal methods or computer arithmetic. Experience: 5+ years of production-grade hardware verification experience (or Ph.D. + 1–3 years) with a strong, proven track record of applying formal verification to CPU, GPU, or DSP execution pipelines. Collaboration Style: A self-driven engineer who enjoys deep mathematical puzzles, collaborates seamlessly within a localized block-level team, and can translate complex proof counter-examples into actionable bugs for designers. Datapath Validation Focus: Strong specialization in arithmetic formal verification, algebraic rewriting, and word-level modeling. Familiarity with control-path formal techniques (liveness, safety properties) is highly welcome. Vector Microarchitecture: Good working knowledge of high-width execution pipelines, vector execution units, or floating-point/integer arithmetic hardware. Experience with Out-of-Order execution mechanics is a plus. Formal Tools: Proficient command of commercial EDA formal tools (e.g., Cadence JasperGold/DPV, Synopsys VC Formal, Siemens OneSpin) and their specialized mathematical/datapath apps. Languages: Native fluency in SystemVerilog and SystemVerilog Assertions (SVA). Scripting proficiency (Python, Tcl, or Bash) for testbench automation. Nice to Have RISC-V Core Verification. RISC-V Ecosystem: Familiarity with the RISC-V Architecture, specifically the Vector (V) and Floating-Point (F/D) extension ecosystems. Emulation platforms (Veloce, ZeBu). Core/Bus interface protocols (e.g., AXI/CHI).

Location: Barcelona, Spain; Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Paris, France; Toulouse, France; Bolzano, Italy; Rome, Italy; Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Darmstadt, Germany; Bramsche, Germany; Bielefeld, Germany; Bernau, Germany; Chemnitz, Germany; Dresden, Germany; Dusseldorf, Germany; Düsseldorf, Germany; Geoergsmarienhütte, Germany; Freiburg, Germany; Frankfurt, Germany; Essen, Germany; Atlanta, United States; Austin, United States; Boca Raton, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Los Angeles, United States; Kirkland, United States; Kansas City, United States; Indianapolis, United States; Miami, United States; Milwaukee, United States; Minneapolis–Saint Paul, United States; New York, United States; Newark, United States; Redmond, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Richmond, United States; Vacaville, United States; Tampa, United States; Fatorda, India; Hyderabad, India; Bangalore, India; Mumbai, India; Pondicherry, India; Ahmedabad, India; Delhi, India; Batumi, Georgia; Tbilisi, Georgia; Antalya, Türkiye; Porto, Portugal; Lisbon, Portugal; Buenos Aires, Argentina Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a IP Verification Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Responsibilities: Develop a verification plan based on the specification. Build verification infrastructure for the block. Develop tests, stimulus, and checkers based on the test plan. Achieve 100% regression and functional coverage. University degree in Electrical Engineering or a related field. 5+ years of experience in UVM-based verification of complex IPs. Proficiency in developing verification environments from scratch. Knowledge of AXI protocols. Nice to have prior experience in verification of multicore designs.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE This role exists to ensure the physical safety, regulatory compliance, and operational resilience of Mistral's HQ. As a member of the global security team, you will shape and execute the HQ's physical security strategy for one of the world’s leading AI companies, directly impacting the protection of employees, assets, and intellectual property. Your work will establish Mistral's HQ as a benchmark for physical security in the tech sector, enabling business growth while mitigating risks in a cutting-edge, AI-driven environment. You will own the end-to-end physical security framework—from access control and surveillance to crisis response—collaborating closely with French authorities (Police, Gendarmerie, ANSSI) and internal stakeholders. This is a unique opportunity to build a scalable, compliant, and innovative security model that sets the standard for Mistral's expansion across Europe. WHAT YOU WILL DO - Define and implement a unified physical security strategy for Mistral AI’s France facilities, aligning global policies with local regulations. - Lead the consolidation and management of security vendors under SLAs, ensuring performance, cost-efficiency, and compliance. - Establish a regulatory compliance program to achieve 100% adherence to French/EU laws (CNIL, RGPD, NIS2) and industry standards (ISO 27001/28000). - Deploy state-of-the-art security technologies, including AI-powered surveillance, access control, and intrusion detection systems. - Develop and test crisis response frameworks, including emergency protocols for evacuations, lockdowns, and high-impact incidents. - Formalize liaison protocols with French authorities to enable threat intelligence sharing and collaborative security measures. - Optimize the France security budget (€1M–3M/year) through vendor consolidation, efficiency gains, and risk-based prioritization. - Measure and report on security performance, ensuring zero major incidents and continuous improvement of safety standards. WHAT WE ARE LOOKING FOR - Proven experience designing and implementing physical security programs for large, high-stakes facilities or multi-site operations. - Vendor management expertise with a track record of consolidating, negotiating, and optimizing security service contracts (e.g., guard services, CCTV, access control). - Crisis leadership with hands-on experience developing and testing emergency response protocols for incidents like protests, cyber-physical threats, or natural disasters. - Deep knowledge of French/EU compliance frameworks (CNIL, RGPD, NIS2, ISO 27001/28000) and a history of leading audits or certifications. - Builder mentality—thrives in ambiguous environments, turning strategy into scalable, operational security solutions. - Data-driven decision-making—uses KPIs, risk assessments, and metrics to continuously improve security posture. - Resilience under pressure—maintains clarity and effectiveness in high-stakes, fast-evolving situations. - Uncompromising integrity—upholds the highest ethical standards, ensuring confidentiality and trust in sensitive contexts. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE Mistral AI is seeking Applied Scientist Interns and Research Engineer Interns to drive innovative research and collaborate with clients on complex research projects. You will develop SOTA models across different modalities such as text, image, and speech. By developing novel methods and research ideas you will apply these models across a diverse set of use cases and domains. Working cross-functionally with both external and internal science, engineering, and product teams you will deliver high-impact AI solutions that turn the needle. WHAT YOU WILL DO - Run pre-training, post-training and deploy state of the art models on clusters with thousands of GPUs. - Generate and curate data for pre-training and post-training, working on evaluations and making sure the model's performance beats expectations. - Develop the necessary tools and frameworks to facilitate data generation, model training, evaluation and deployment. - Collaborate with cross-functional teams to tackle complex use cases using agents and retrieval pipelines. - Manage research projects and communications with client research teams. WHAT WE'RE LOOKING FOR - Fluent in English with excellent communication skills — at ease explaining complex technical concepts to both technical and non-technical audiences. - Expert with PyTorch or JAX. - Not afraid of contributing to a big codebase; finds their way around independently with little guidance. - Writes clean, readable, high-performance, fault-tolerant Python code. - Doesn’t need roadmaps: moves independently and navigates uncertainty with confidence. - Low-ego, collaborative and eager to learn. - Track record of success through personal projects, professional projects or academia. NICE TO HAVE - Pursuing a PhD / Master in a relevant field (Mathematics, Physics, Machine Learning) — exceptional candidates from other backgrounds welcome. - Preferred duration: at least 6 months. Priority to candidates about to finalise their studies. - Research experience in agents, multimodal models, world models, robotics, diffusion models, cybersecurity, 3D understanding/generation, or time-series analysis. - Contributions to a large open-source or industry codebase. - Publications in top academic journals or conferences. - Enjoys improving existing code: typing, tests, CI pipelines. Location & work authorization: This internship is available only in France or the UK. Please apply only if you have the required work authorization to complete the internship in the relevant country for its full duration. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB The Applied AI for Defense team is Mistral’s specialized unit dedicated to delivering high-impact, secure AI solutions for institutions and organizations operating in highly regulated and strategic environments. We work hand-in-hand with clients to design, deploy, and maintain AI systems that meet the highest standards of reliability, security, and operational excellence. Our team combines deep technical expertise with a rigorous approach to compliance and risk management, ensuring that every solution is both cutting-edge and fully aligned with the unique constraints of our partners. Mistral AI is seeking an Applied AI Engineer to join this team. You will be responsible for the technical design, implementation, and deployment of AI solutions tailored to the needs of critical infrastructure and sovereign institutions. Your work will directly contribute to projects with significant societal and operational impact. WHAT YOU WILL DO • Individually deploy AI solutions into production for use cases with significant operational and strategic impact. • Develop state-of-the-art GenAI applications tailored to the specific needs of sovereign institutions and critical infrastructure, driving technological transformation in collaboration with our customers. • Work closely with our researchers, AI engineers, and product teams on complex customer projects involving advanced fine-tuning, LLM applications, and contributions to our open-source codebases for inference and fine-tuning. • Participate in pre-sales discussions to understand the needs, challenges, and aspirations of potential clients, providing technical guidance on Mistral’s products and technologies to diverse stakeholders. • Collaborate with our product and science teams to continuously improve our offerings based on customer feedback, with a focus on security, compliance, and performance. HOW WE WORK IN APPLIED AI • We care about people and outputs. • What matters is what you ship, not the time you spend on it • Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week. • Always ask why. The best solutions come from deep understanding, not from copying what worked before • We say what we mean. Feedback is direct, timely, and given because we care. • No politics. Low ego, high standards. • We embrace an unstructured environment and find joy in it. ABOUT YOU • Fluent in English. • PhD or Master's in AI, Machine Learning, Computer Science, or related field. • 2+ years of experience in AI/ML • Proven track record of leading teams to deliver complex AI projects from prototyping to production. • Deep expertise in fine-tuning LLMs, advanced RAG, agentic systems, and deploying NLP applications at scale. • Proficient in Python, PyTorch, and modern AI frameworks (LangChain, HuggingFace). Cloud platforms (AWS, GCP, Azure) and MLOps tools a plus. • Strong software engineering skills: API design, backend/full-stack development, system architecture. • Excels in technical communication with technical and non-technical audiences, including executives. • Thrives in fast-paced collaborative environments and is passionate about mentoring technical talent.   IT WOULD BE GREAT IF YOU • Have experience with React or other frontend frameworks. • Have experience with Deep Learning in PyTorch • Contributed to open-source projects in the LLM or AI space. • Have experience in customer-facing roles with a focus on enterprise AI adoption. SECURITY & COMPLIANCE CRITERIA • Eligibility: must hold citizenship in the target territory (France for now). • Clearable: must meet all local requirements for high-level security clearance (e.g., no criminal record, fulfillment of national service obligations). WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris, France; Versailles, France; Saint-Germain-en-Laye, France; Fontainebleau, France; Créteil, France Turn your passion for luxury into a flexible opportunity in Paris. Collaborate with leading brands in fashion, beauty, jewelry, and automotive, and contribute to improving the highest standards of customer experience. This opportunity is ideal for Chinese residents in Paris, fluent in French or English , who regularly engage with premium and luxury brands. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 15 to 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Select assignments that match your preferences and profile Visit luxury boutiques in Paris or evaluate online experiences Interact naturally with sales associates as a regular customer Observe service quality, atmosphere, and attention to detail Submit structured feedback through our digital platform Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older. Must be Chinese or of chinese origin (including Chinese expats, visitors and individuals with Chinese background) Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Paris, France; Versailles, France; Saint-Germain-en-Laye, France; Fontainebleau, France; Créteil, France Turn your passion for luxury into a flexible opportunity in Paris. Collaborate with leading brands in fashion, beauty, jewelry, and automotive, and contribute to improving the highest standards of customer experience. This opportunity is ideal for American residents in Paris, fluent in French or English , who regularly engage with premium and luxury brands. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 15 to 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Select assignments that match your preferences and profile Visit luxury boutiques in Paris or evaluate online experiences Interact naturally with sales associates as a regular customer Observe service quality, atmosphere, and attention to detail Submit structured feedback through our digital platform Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years of age or older Must be American or of U.S. origin (including American expats, visitors and individuals with U.S. background) Current customer of premium and luxury brands Not currently under contract with any retail brands, to ensure impartiality Punctual, organized, detail-oriented, and reliable Observant and passionate about customer experience No prior experience is required; we value honest feedback from genuine customers

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.   TEAM Our Growth team maximizes the potential of every Voodoo product through a mix of user acquisition, ad monetization, video and playable ads, and influencer marketing. We combine operational excellence with creative thinking to constantly adapt, innovate, and stay ahead of the market.   ROLE We are looking for a Creative Strategist to shape the ad strategy behind our portfolio of games and apps. You’ll spot market trends, uncover what drives performance, and turn insights into actionable creative briefs. Working closely with UA, Marketing Artists, Developers, Product teams, and Growth leaders, you’ll drive creative decisions that turn bold ideas into high-performing ads and help our products become global hits. RESPONSIBILITIES Your goal will be to understand what makes a game stand out, spot what drives ad performance, and turn those insights into creative strategies that fuel growth. You’ll combine market intelligence, performance data, and creative thinking to help our games capture attention and win players. Managing your own portfolio of games, you will: - Define the creative strategy for your games: understand each game's core mechanics, audience, growth priorities, and competitive landscape to identify the strongest creative opportunities. - Spot what makes ads work: deconstruct top-performing creatives to uncover winning hooks, gameplay mechanics, storytelling patterns, and trends worth exploring. - Turn insights into creative direction: translate benchmarking, market intelligence, and performance data into sharp, actionable briefs that inspire new concepts and guide execution. - Think like both a strategist and a creative: build hypotheses around what will capture attention and drive results, then use performance data to validate your ideas and refine your approach. - Work closely with UA and creative teams: collaborate with Marketing Artists and Developers to turn insights into compelling ads, while aligning with Product teams and Growth leaders on game priorities. - Benchmark relentlessly: use internal tools and platforms such as MarketIQ, Apptica, and Data.ai http://Data.ai to track competitors, anticipate emerging trends, and uncover new opportunities across genres. - Turn learnings into action: analyze creative performance, share insights across teams, and scale winning approaches across our game portfolio. - Push creative performance further: identify opportunities to improve workflows, creative output, and team capabilities to keep Voodoo ahead of the market. PROFILE - Experience in creative strategy, growth marketing, strategy consulting, or a similar role. - Strong understanding of mobile games, player behavior, and performance-driven advertising. - Ability to combine market intelligence, competitor benchmarking, and performance data to shape creative strategies and identify growth opportunities. - Strong analytical and ideation skills, with the ability to turn insights into compelling concepts and actionable creative briefs. - Proficiency in analytics and benchmarking tools; hands-on experience with AI creative tools (Scenario, Seedance, Kling, Veo, Runway, etc.). - Excellent communication skills (full english proficiency, french is a strong plus) and ability to collaborate across UA, Creative, and Product teams. - Proactive, adaptable, and eager to challenge existing approaches, experiment, and iterate. - You thrive in an environment that values candor, freedom, and responsibility. BENEFITS (FRANCE) - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office   Full remote for candidates based abroad (benefits according to the country you reside in), with relocation to Paris subject to discussion. Hybrid for candidates based in France.

Location: Berlin Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Finom is looking for a Principal Product Designer to set the design direction for Core Experience — the foundational product surface used across our platform by every customer. This is a senior individual-contributor role: no direct reports, but real scope to define what "good" looks like and prove it in shipped product. You'll work alongside Product Managers, Engineers, Analysts, and Research to turn complex financial workflows into experiences that are simple, accessible, and consistent at scale. What You’ll Do Own design across the full product lifecycle , from discovery and problem framing to final implementation, QA, and polish. Turn complex fintech and SMB workflows into clear, user-centered experiences , using research, product data, and customer feedback to guide decisions. Collaborate closely with Product Managers, Engineers, Analysts, and fellow Designers to scope work, define outcomes, and ship high-quality solutions. Create essential design artifacts including flows, wireframes, prototypes, high-fidelity mockups, and clear product specs. Contribute to our design system and product quality bar , improving consistency, accessibility, scalability, and craft across the interface. Support high-priority initiatives such as modular pricing, onboarding UX transformation, and AI Copilot features. Who You Are 5+ years of experience in product design , ideally in fintech, SaaS, or complex digital product environments. Formal education in design — such as Product Design, Interaction Design, UX/UI, Visual Communication, HCI, or a related field. A strong portfolio showing user-centered thinking, strong interaction and visual design craft, and polished execution. Experience designing complex platforms with multiple user flows, states, permissions, edge cases, and dependencies Hands-on experience designing native mobile app products (iOS/Android), you should be comfortable with mobile-specific interaction patterns and constraints (touch, limited screen space, performance, offline states) Confidence working in cross-functional squads and explaining design decisions using research, product data, business context, and customer feedback. Strong English communication skills; German language skills or experience designing for German-speaking users are highly valued. AI-native mindset : you actively use AI tools for exploration, synthesis, prototyping, critique, documentation, and faster iteration. Hiring Process Step 1: Async Portfolio Review — We review your portfolio link and one written response to assess craft and design quality before scheduling any calls. Step 2: Hiring Manager Call — A video chat with VP of Design focusing on your ownership, drive, and collaborative style. Step 3: Take-Home Assignment — A practical Finom product case study (3–5 days turnaround) evaluated for strategic thinking, user insights, and design execution. Step 4: Live Presentation & Cross-Functional Interview — A full walkthrough and Q&A with design and product leads. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Cyprus; Lisbon; France; Serbia Workplace: remote About You You own the Subscriptions roadmap. Your core job runs end to end: research and discovery, prioritization, pushing work into development, delivery, and then educating the sales team and preparing the documentation that ships with each release. That means staying close to the publishers who run subscription businesses on Xsolla and to their subscribers. You find what moves retention and revenue, decide what gets built and in what order, and drive it from idea through delivery and adoption. Subscriptions depend on many products across Xsolla. You'll work with a tech lead and engineers, and coordinate across Payments, Anti-fraud, Auth, Catalog, Shop Builder, LiveOps, Analytics, and others.   What we're building Xsolla Subscriptions is a subscription monetization engine for games that covers the full lifecycle. Publishers use it to power battle passes, premium memberships, season passes, and other recurring mechanics — creating plans, running trials, and handling renewals, failed payments, and cancellations. Track subscribers, churn, and revenue in one place. As merchant of record, Xsolla also covers global recurring payments, tax, refunds, and chargebacks. The team owns that whole surface: plans and pricing, renewals and retry logic, trials and grace periods, churn and recovery, and the subscriber and publisher experience.   About Us Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Research and discovery. Study competitors, interview publishers and partners to uncover their needs, and dig into subscriber and payment data to find what's worth building. Collect requirements and design features. Turn findings into clear requirements and feature designs. Own the roadmap. Decide what gets built, in what order, and why. Maintain a clear rationale the team and stakeholders can rely on. Deliver and coordinate. Drive features to production and keep the cross-product dependencies moving. Post-delivery support. Support marketing materials preparation, train the sales team, and prepare integration-team materials and public documentation. Requirements 4+ years in product, with real time on subscription, billing, or payments products. A solid understanding of subscription economics and lifecycle, ideally in games — battle passes, premium memberships, season passes, and others. Comfort with billing mechanics: renewals, proration, dunning and retry, grace periods, refunds, chargebacks, and tax. A track record of taking features from research to shipped, and making prioritization calls without full information. Systems thinking: you understand how a pricing or billing decision compounds across many publishers and their subscribers. Daily use of AI tools is assumed and expected. It is a significant plus if you have a strategic vision for applying machine learning to core subscription challenges—such as churn prediction, retry timing, and dynamic pricing—or possess hands-on experience in the field. Why this team Subscriptions are one of the fastest-growing forms of monetization in games — predictable revenue, low overhead, strong loyalty — and now outpace one-off and in-game purchases in growth. Small gains in recovery or conversion have a huge impact across thousands of publishers. You'll own a high-impact product with direct visibility to engineering and business leadership. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Location: Spain; France; Germany We are looking for a proactive and relationship-driven Real Estate Channel Manager to expand and strengthen our sales partner network for our client's Group Property Development business. In this role, you will be responsible for identifying, developing, and managing strategic sales channels that drive property sales across key international markets. You will build long-term partnerships with property agencies, consultants, clubs, and other referral partners while ensuring they have the knowledge, tools, and support needed to successfully promote our real estate portfolio. Working closely with Sales, Marketing, Legal, Finance, Project Management, and other internal stakeholders, you will play a key role in growing revenue through partner engagement, training, events, and business development initiatives. Requirements Previous experience in Sales Channel Management, Business Development, Partnership Management, or Project Marketing . Experience within real estate, property development, hospitality, or luxury property is highly desirable. Proven ability to develop strategic partnerships and manage external sales channels. Strong negotiation and relationship management skills. Excellent communication and presentation skills in English (additional languages are an advantage). Experience delivering sales or product training is a plus. Highly organized with the ability to manage multiple projects simultaneously. Results-oriented with a proactive, self-driven, and commercial mindset. Comfortable analyzing sales performance and preparing reports. Professional, confident, and customer-focused approach. Willingness to travel internationally on a regular basis. Flexibility to work across different time zones when required. Responsibilities Identify, recruit, and develop new sales channel partners across target markets. Build and maintain strong relationships with property agencies, consultants, referral partners, and business associations. Negotiate partnership terms, commission structures, and agency agreements. Coordinate onboarding and product training for channel partners, including company history, brands, loyalty programs, and property offerings. Work closely with Marketing to ensure partners have access to up-to-date sales collateral, presentations, and promotional materials. Organize and support roadshows, networking events, inspection trips, and partner training sessions. Maintain regular communication with channel partners to identify new business opportunities and resolve issues promptly. Set sales and revenue targets for channel partners and monitor performance against KPIs. Prepare monthly sales reports, business updates, presentations, and performance analyses. Support annual budgeting and long-term business planning. Collaborate cross-functionally with Sales, Marketing, Legal, Finance, Owner Services, and Project Management teams to ensure successful partner engagement and sales execution. Represent the business at industry events and management meetings as required. Benefits Competitive salary and performance-based incentives. International career exposure and travel opportunities. Professional growth within a globally recognized company. Collaborative and dynamic work environment. Learning and development opportunities.

RELOCATION TO BERLIN Location: This role requires being on-site at the Berlin office for at least 80% of weekly working hours. Up to 20% mobile work is allowed from anywhere within Germany, with an option to work from abroad for this portion. Visa sponsorship is provided for joining from outside of Germany, and candidates planning to relocate to Berlin are welcome. Company: Bonial is a digital advertising partner for offline businesses, part of Axel Springer SE, and the leading "Drive to Store" partner in Germany and France, connecting millions of users with their favorite shops and brands. What you will do: — Lead and mentor a diverse hybrid team of software engineers. — Define and drive the technical vision and strategy for the Reach Ads product, ensuring alignment with business goals. — Oversee the entire software development lifecycle for Reach Ads, from planning to deployment. — Collaborate with Product and Development teams to build scalable solutions using Java, Python, and AWS. — Ensure system availability, stability, quality of service, and security standards are met. — Foster a culture of continuous learning, professional development, and transparent communication within the team. Requirements: — Extensive experience in software engineering and a strong background in team leadership. — Proficiency in Java and a good understanding of software architecture. — Experience or willingness to work with a distributed team. — Excellent communication and interpersonal skills. — Agile mindset and experience with modern development practices. — Strong problem-solving skills and a passion for staying ahead of industry trends and technologies. — Must be able to work on-site at the Berlin office for at least 80% of weekly working hours. — Ability to obtain legal work authorization in Germany. Nice to have: — Hands-on experience with third-party advertising platform integrations (Google Ads, Meta, DV360) and Adtech. Culture & Benefits: — High-growth and dynamic company leveraging AI for productivity and efficiency. — Strong support for professional development with a feedback culture. — Commitment to diversity and an equal opportunity workplace. — Wellbeing benefits including free access to nilo.health mental health app and partial Urban Sports Club subscription. — Flexible work policy allowing up to 20% mobile work within Germany and option to work from abroad for this portion, plus 28+ days of holiday. — Modern office in Berlin with a gym, Zen Rooms, roof terrace, and free lunch/snacks. — Social culture with regular team events.

Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia; Montenegro; Hungary; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Competitive salary. Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Salary from 18.000 EUR to 24.000 EUR based on experience b2b freelancer contract Working Hours and Flexibility: 7-day operational support model Shift times between 07:00 and 19:00 CET Weekend work required once per month / every 6 weeks, with advance scheduling Hiring process for this role: Application review Technical Online Assessment - 2 business days Phone Etiquette Test (mock call with an AI agent) - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE ROLE: PRODUCT LEAD, GROWTH ⭐️ We are looking for a proven product leader to lead the next phase of Alan’s growth. Our self-serve business now brings in €1M of incremental ARR every week. We got there with a funnel that was ahead of the market for years, built for health insurance, one country and one way of buying. That playbook will not get us to the next 10x. Alan is moving to many products, many countries and new segments, and prospects are starting to buy through AI assistants. We need someone who has scaled growth before to write the next playbook and lead the product team that delivers it. About the Growth area The Growth area owns Alan’s self-serve business: every member and company that signs up without a sales account executive. - It covers individuals (freelancers, retirees, etc) and small companies. - It covers everything that happens before someone becomes a member: how prospects find Alan, how they decide we are right for them, and how they start. - On the go-to-market side, segment leaders own offer, pricing and channels for their segments, and marketing teams run paid, SEO / GEO, partnerships, brand and more. - On the product side, product crews build. Conversion owns the flows and referral surfaces that turn prospects into members. Growth Infrastructure owns the website, marketing measurement and marketing ops. As Product Lead for Growth, you will lead the product side of the area and partner with our business and marketing leaders to accelerate growth. A subset of hard questions to answer: - One funnel to many: how do we make launching a new funnel for a new product, country or partner as easy as writing a prompt? How do we empower business owners to iterate on the conversion flows? - Experience before signing: how does a prospect get to try Mo, the Clinic and the Shop before signing, without slowing down their decision? - The comparison moment: how do we become the place people compare insurance on fit and value, when comparison sites rank only on price? - Buying through AI: when the journey starts in ChatGPT, how do we become the answer it cites, and the product people can buy right there? - Channel leverage: how do we use technology to make each acquisition channel faster, cheaper and smarter, and how do we decide spend on incrementality? - Cross-sell at acquisition: how do we sell more than one product from the first signature? We have strong convictions on some of these and open questions on others. We expect you to bring your own view and to change ours. What you will do: - Set the vision. You will own the multi-year growth product vision, turn it into a small number of big bets, and align the roadmaps behind them. You will also decide what we stop doing, so that we both invest in incremental optimization and big bets. - Build an experimentation engine that compounds. We have a baseline of A/B testing and a shared bar for what counts as a win. You will take it to the level covering velocity, rigor, incrementality and learning loops. - Make Growth AI-native. You will lead conversational AI in our sales flows, AI-native acquisition surfaces and Alan’s presence in LLM ecosystems. You will also build the AI tooling our marketing teams need to scale their output (content, landing pages, campaigns, lead qualification) without scaling headcount at the same rate. - Lead and grow the team. You will manage the PMs in the area and help lead Design, Engineering and Data in the area. - Go deep yourself. At Alan, everyone is also an individual contributor, and AI makes that more true every month. We expect you to personally drive selected initiatives to kickstart or unblock them. - Partner with business leaders. You will work with segment leaders and marketing as a peer, and you will own growth outcomes jointly with them.   ⭐️ ABOUT YOU ⭐️ - You have 6+ years of experience leading product teams, with a track record of moving the numbers at scale. You have led growth for a product with significant self-serve or B2C acquisition, and you can point to the curves you bent. - You have led growth teams. You have managed PMs directly and you have handled hiring, coaching, hard feedback and performance calls. - You set the vision. You have a track record of setting the direction and balancing optimizations and big bets. You have brought business, marketing and engineering leaders along with you. - You coach. People you hired and coached have grown into strong PMs and leaders, and you raise the craft bar of the people around you. - You deep dive. You open the funnel analysis yourself, challenge an experiment read, question attribution and spot a vanity win before anyone else. - You are data-driven. Experimentation, incrementality and attribution are your native language, and you can push a data team to a high standard. - You have worked across a portfolio of products and countries, ideally by building shared platforms rather than one-off flows. This is a strong plus. - You have an opinionated view of where AI is taking acquisition and buying journeys (LLM discovery, conversational selling, agentic commerce), and you have turned that kind of view into shipped product. - You talk to prospects and members often, you enjoy it, and what you hear changes your mind. - You care about healthcare. Alan’s mission has to matter to you, and for us this is essential. - You are fluent in English. French is a nice-to-have. For this opportunity, we are aiming to hire within the F or higher level range https://alan.com/en/careers/a/salary-equity. 🌍 HOW WE WORK Location: You must be legally eligible to work from France. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6 🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English and Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work