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Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Product Manager on the Banking team at OnePay, you'll own the roadmap and day-to-day execution for our Cash Advance product and other Banking features. You'll leverage your technical, design, and analytical skills to directly shape how millions of customers manage short-term cash flow, while partnering with other teams to ensure seamless and scalable experiences across our app and point-of-sale channels. This role offers a significant opportunity to massively impact both our customers and our company. You will: - Design and ship the next phase of Cash Advance as we grow and scale massively - Drive the roadmap by understanding customer pain points, defining requirements, and shipping features - Bring real quantitative rigor to how we convert users, set limits, optimize repayment, and manage fee structure and unit economics - Partner closely with a cross-functional group of analytics, legal, engineering, design, risk, and servicing to keep the roadmap moving YOU BRING - 3 - 8 years of relevant experience owning an overdraft, Cash Advance, or Consumer Lending product - You are not afraid to dig into the details and the underlying mechanics (limits, repayment, fees, etc.) - note: you do not need full underwriting depth - A track record of operating independently with minimal ramp-up - Strong analytical chops; comfortable working side by side with data and risk partners - Highly detail-oriented, thrives in a genuinely cross-functional environment - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Warsaw, Poland; Kraków, Poland [EN] Sperasoft is hiring a Material Artist for stylized project for creating high-quality materials and textures. If you are passionate about materials creation, creating visually stunning assets and capable of understanding and following technical requirements and pipelines, this is the perfect opportunity for you. Responsibilities Produce outstanding materials using Substance Designer ​Work with the Lead and Art Director to ensure that materials match Art Direction, style, setting and target quality ​Work closely with Level Artists to make materials that will be convenient for them to use. ​Maintain integrity and uniformity of material library. ​Setup materials in the engine and ensure they work correct and blend properly. [PL] Opis stanowiska: Sperasoft poszukuje Artysty ds. Materiałów i Tekstur, którego zadaniem będzie tworzenie wysokiej jakości materiałów oraz tekstur. Jeśli Twoją pasją jest tworzenie materiałów i atrakcyjnych wizualnie obiektów, a także rozumiesz i przestrzegasz wymagań technicznych oraz procesów produkcyjnych, jest to idealna okazja dla Ciebie. Zakres obowiązków: Tworzenie wyjątkowych materiałów przy użyciu programu Substance Designer Współpraca z liderem zespołu oraz Dyrektorem Artystycznym w celu zapewnienia spójności materiałów z kierunkiem artystycznym, stylem, realiami świata gry i docelową jakością Ścisła współpraca z Artystami Lokacji w celu tworzenia materiałów, które będą dla nich wygodne w użyciu Dbanie o spójność i porządek w bibliotece materiałów Konfiguracja materiałów w silniku oraz dbanie o ich prawidłowe działanie i właściwe mieszanie Requirements [EN] Deep & highly proficient knowledge of Substance Designer ​Knowledge of PBR and physically based material standards ​High proficiency with Maya or similar ​Strong communication and mentoring skills ​Good eye for appropriate stylization and detail ​At least one shipped title within the industry [PL] Wymagania minimalne: Bardzo dobra i zaawansowana znajomość programu Substance Designer Znajomość standardów fizycznego renderowania materiałów i zasad PBR Biegłość w obsłudze programu Maya lub pokrewnego Rozwinięte umiejętności komunikacyjne i mentorskie Dobre wyczucie odpowiedniej stylizacji oraz estetyki Udział w wydaniu przynajmniej jednego tytułu w branży gier Benefits [EN] Medical Care package MyCafeteria system - including Multisport card and more Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling English or Polish language classes Sensibly flexible working hours Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings [PL] Pakiet opieki medycznej System MyCafeteria – w tym karta MultiSport i wiele więcej Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste Lekcje języka angielskiego lub polskiego Elastyczne godziny pracy (w ramach potrzeb projektu) Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.   OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE TEAM We are hiring a VP of Engineering to own the craft, quality, and technical direction of our roughly 50-person engineering organization as we enter our next stage of growth. We expect to approximately double the size of the team, and we’re looking for a leader who has successfully scaled a high-performing engineering organization while maintaining an exceptionally high technical bar. This isn’t a role focused on adding headcount for the sake of growth. We want someone who can thoughtfully scale the team, strengthen the systems that move real money, and make our engineers significantly more effective as the organization grows. This leader should be deeply technical and genuinely engaged in the code, architecture, and engineering decisions—not operating adjacent to them. You will lead through a mix of direct reports and a small group of engineering managers and tech leads, partnering closely with Product, Risk, and Compliance. You will spend your time on design reviews, incident retros, hiring, and the handful of technical bets that determine whether we can support the next order of magnitude of transaction volume. If your ideal week is entirely calendar blocks and roadmap decks, this is not the right role. If your ideal week includes a hard design debate, a code review that changes someone's mind, and a coaching conversation that raises a manager's ceiling, keep reading. WHAT YOU’LL DO - Own engineering strategy and architecture across card issuing, wallets, ledger, money movement, onchain settlement, and integrations with card networks and banking partners — including the multi-year technical roadmap that gets us there. - Set and own Rain's engineering quality bar across system design, code review, testing, observability, documentation, and technical decision-making, ensuring correctness is treated as critical for systems that move customer funds. - Go deep where the risk is. You won't own day-to-day code, but you will review critical designs, weigh in on the highest-consequence architecture and build-vs.-buy decisions, and be technical enough that no one can hand you a bad design and have it pass. - Drive reliability, scalability, and operational excellence by establishing SLOs, improving incident response, capacity planning for 10x growth, and designing resilient systems with graceful degradation, idempotency, and replay capabilities. - Build security, compliance, and correctness into the platform by design, partnering closely with Risk, Compliance, and Security to meet PCI, SOC 2, fraud-control, regulatory, and blockchain infrastructure requirements. - Increase engineering velocity without sacrificing quality through improvements to CI/CD, developer tooling, local environments, technical debt management, and architecture that enables teams to ship safely and independently. - Build and develop a high-performing engineering organization by hiring and coaching engineering managers and technical leads, establishing clear team ownership and boundaries, and owning headcount planning and the performance bar. - Operate as a member of the leadership team — translating company strategy into technical plans, partnering across Product, Design, Risk, Compliance, and GTM, and representing engineering to the board, banking and network partners, and customers. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 15+ years building production software, including 8+ years leading engineers and meaningful time leading managers. - Current technical credibility. You have written or reviewed meaningful production code recently enough that an architecture review is a place you add value, not a place you nod along. - Deep experience with distributed backend systems at scale: data modeling, consistency and idempotency, queues and event-driven design, and the operational reality of running all of it. - A track record of raising an engineering bar. You can point to specific practices you introduced and the measurable change in quality, velocity, or reliability that followed. - Real reliability ownership — you have carried a pager, run incident command during a serious outage, and built the follow-through that kept it from recurring. - Experience in payments, fintech, banking infrastructure, or another domain where money, ledgers, or regulatory obligations made correctness non-negotiable. - You have hired and developed engineering managers, not only engineers. There are leaders you grew who would come work for you again. - Clear written communication. You can make a complex technical tradeoff legible to a CEO, a compliance officer, and a partner's engineering team in the same week. - Executive range. You are as comfortable in a board or partner conversation as you are in a design review, and you can hold a technical position under commercial pressure. - Comfort with ambiguity and speed. You would rather ship something correct this quarter than design something perfect for next year. BONUS ATTRIBUTES: - Hands-on experience with card issuing, processing, or the Visa and Mastercard network stack. - Working knowledge of stablecoins, onchain settlement, custody and key management, or EVM and Solana infrastructure. - Experience operating under SOC 2, PCI DSS, or bank and program-manager oversight. - Experience leading distributed or multi-region teams. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: US (EST) Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team). ROLE Morpho's Midnight launch brought fixed-rate, fixed-term lending onchain, and with it a set of credit markets that were never viable before. This role decides which of those markets Morpho pursues, what each one demands, and how to get there. It exists because the opportunity is far larger than the team can chase at once, so the sequencing has to be right. RESPONSIBILITIES - Own Morpho's strategy for expanding into new credit markets, building the framework that sizes and sequences each opportunity so the team goes after the ones that will gain real traction. - Size net new markets including custodied Bitcoin, tokenized equities, undercollateralized credit and credit card receivables, using market data and competitive dynamics to decide where Morpho moves first. - Build and run the process that surfaces what institutions actually need across a range of use cases and industries, so Morpho knows which problems to solve to unlock each loan type. - Work with protocol, engineering, solutions, partnerships, marketing and legal to decide where Morpho builds and where it partners, then ship multiple zero-to-one loan categories. - Design and run proof of concepts with new counterparty types, then use the results to scale a proven model across the rest of that market. - Map the regulatory, compliance and registration requirements attached to each new market and factor them into which opportunities Morpho takes on, and in what order. WHAT SUCCESS LOOKS LIKE First 30 days Ramped on the lending stack and what Midnight makes possible. Has met markets, solutions, partnerships and protocol, and mapped the credit opportunities already in play. First 3 months You drove delivery of a proof of concept for a new loan market, and helped the team size the broader landscape of where to move next. First 6 months You've shipped experiments across several categories and developed internal consensus on our strategy to expand morpho into new markets. MUST HAVE EXPERIENCE & SKILLS: - Proven track record taking products from zero to one in greenfield markets. - Experience in crypto, traditional finance, or fintech, with a working grasp of how credit markets function. - Experience shipping products with regulatory or compliance requirements. - Excellent written and verbal communication across technical and non-technical audiences. - Ability to create clarity and drive decisions in highly ambiguous environments - Fast synthesis, with the ability to ramp on unfamiliar industries and markets quickly. - Team-first mindset, low ego. PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU'LL BRING - 5-10+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience in financial services, such as banking, fintech, lending, payments, insurance, mortgages, or wealth management. - A track record of taking products from ambiguous customer problems through launch and meaningful scale. - Strong technical fluency and the ability to reason about APIs, data flows, system architecture, AI systems, integrations, and failure modes. - Exceptional product judgment, including the ability to balance customer needs, speed, reliability, risk, and long-term platform leverage. - Experience working directly with enterprise customers and communicating effectively with both executives and deeply technical teams. - A builder mindset: you prototype, investigate, and work hands-on rather than relying solely on process. - Clear, structured communication, with the ability to explain complex technical and AI concepts to diverse audiences and create alignment in fast-moving, ambiguous environments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY Workplace: OnSite ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.   OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. WHAT YOU'LL DO IT support, Services and Vendor management - Own day to day end user support across hardware, software, accounts and access requests, serving as the primary point of contact through Console helpdesk and Slack. - Run full IT onboarding and offboarding, including device provisioning through JumpCloud and Apple Business Manager, account setup and the new hire IT and security session. - Own IT asset and inventory management across all offices, tracking hardware through its full lifecycle from procurement and assignment to refresh and retirement, with an accurate inventory - Improve and document IT processes, including workflows, runbooks and onboarding guides, and drive down recurring ticket volume. - Manage the SaaS portfolio, including licenses, renewals, enterprise tier upgrades and rightsizing spend. - Lead vendor management and vendor security reviews, evaluating new tools, negotiating pricing and terms and onboarding approved vendors. - Own onsite IT, networking and AV across all Rain offices, including UniFi network management, conference room infrastructure and physical security systems Automation, agentic AI and identity engineering - Design and build automation that eliminates manual toil across IT, HR and security, from simple scripts to agentic AI workflows. - Architect and operate identity lifecycle automation in Okta and Okta Workflows, including joiner mover leaver provisioning and instant deprovisioning across the SaaS stack. - Write and maintain scripts and lightweight internal integrations in Python and JavaScript to connect platforms that lack native integrations. - Build AI assisted helpdesk deflection and self service flows that resolve common requests automatically and route the rest with context attached. - Identify high leverage automation opportunities and ship reliable, monitored solutions with proper error handling and alerting. - Document all automation processes, system architecture and Okta configurations thoroughly so the work is maintainable and knowledge transfers cleanly. Security and Compliance - Support SOC 2 Type II, PCI DSS and GDPR efforts, including evidence collection, access reviews and control monitoring using tools such as Vanta. - Help enforce endpoint and access security across CrowdStrike, JumpCloud and Okta, including device posture and conditional access. - Assist with security alert triage and incident response in coordination with the IT Manager. YOU ARE LIKELY TO SUCCEED IF YOU HAVE: - 3 or more years in IT support, IT systems engineering or automation engineering, ideally at a startup or hypergrowth company. - Hands on Okta administration experience, including SSO, MFA, Group Rules and Universal Directory, with Okta Workflows a strong plus. - Scripting and automation proficiency in Python and JavaScript for API interaction and system management. - Familiarity with a modern SaaS and endpoint stack such as Google Workspace, Slack, JumpCloud, CrowdStrike and more. - Hands on experience with office networking and AV such as UniFi, and comfort supporting onsite infrastructure across multiple offices. - A working understanding of compliance frameworks such as SOC 2, PCI DSS and GDPR and how IT controls map to them. - Strong end user support instincts and excellent written and verbal communication. - A bias toward action and genuine comfort wearing many hats and filling gaps across corporate IT and security on a small team. NICE TO HAVE: - Experience in fintech, payments or another regulated and high compliance environment. - Experience with agentic AI tools and building AI powered internal workflows. - Vendor negotiation and SaaS cost optimization experience. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. We’re looking for a Platform Engineer to improve the infrastructure, developer tooling, and delivery workflows used by more than 100 engineers. The role combines infrastructure and software development, with an approximate 65/35 split. You’ll work on cloud infrastructure, deployment automation, observability, CI/CD, and internal tooling. The goal is to make development and releases more reliable, efficient, and straightforward. What you’ll do - Improve developer experience and engineering productivity by building tools and workflows that make it easier for engineers to develop, test, and ship software. - Maintain infrastructure automation with Ansible, Terraform, and Terragrunt. - Improve the reliability and performance of our CI/CD workflows. - Find the causes of slow builds, failed pipelines, and flaky tests. - Develop internal tools, improve test infrastructure, and occasionally work on product features. - Improve observability across our infrastructure and delivery workflows using OpenTelemetry, ELK. - Leverage AI to improve engineering workflows by building cloud-based agent tools and helping teams adopt effective practices. Our tech stack AWS, Terraform, Terragrunt, Ansible, Jenkins, Docker, ELK, ClickHouse, MongoDB, PostgreSQL, and Ruby-on-Rails. What we’re looking for - Experience developing and maintaining complex CI/CD workflows. - Software development experience, such as building internal tools, APIs, backend services, or automation. - Experience with AWS or another cloud provider. - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Strong Computer Science and System Design fundamentals. - Willingness to learn and use Ruby and/or Go. What we’d be particularly excited about - Experience optimizing CI build times, especially with Jenkins. - Experience with Docker or Kubernetes. - Experience with Ruby, Python, or JavaScript. - Familiarity with build systems such as Webpack or Gradle. You don’t need to know every technology in our stack. We value strong technical fundamentals, curiosity, and the ability to work on different types of engineering problems. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Lisbon, Portugal Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. We’re looking for a Platform Engineer to improve the infrastructure, developer tooling, and delivery workflows used by more than 100 engineers. The role combines infrastructure and software development, with an approximate 65/35 split. You’ll work on cloud infrastructure, deployment automation, observability, CI/CD, and internal tooling. The goal is to make development and releases more reliable, efficient, and straightforward. What you’ll do - Improve developer experience and engineering productivity by building tools and workflows that make it easier for engineers to develop, test, and ship software. - Maintain infrastructure automation with Ansible, Terraform, and Terragrunt. - Improve the reliability and performance of our CI/CD workflows. - Find the causes of slow builds, failed pipelines, and flaky tests. - Develop internal tools, improve test infrastructure, and occasionally work on product features. - Improve observability across our infrastructure and delivery workflows using OpenTelemetry, ELK. - Leverage AI to improve engineering workflows by building cloud-based agent tools and helping teams adopt effective practices. Our tech stack AWS, Terraform, Terragrunt, Ansible, Jenkins, Docker, ELK, ClickHouse, MongoDB, PostgreSQL, and Ruby-on-Rails. What we’re looking for - Experience developing and maintaining complex CI/CD workflows. - Software development experience, such as building internal tools, APIs, backend services, or automation. - Experience with AWS or another cloud provider. - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Strong Computer Science and System Design fundamentals. - Willingness to learn and use Ruby and/or Go. What we’d be particularly excited about - Experience optimizing CI build times, especially with Jenkins. - Experience with Docker or Kubernetes. - Experience with Ruby, Python, or JavaScript. - Familiarity with build systems such as Webpack or Gradle. You don’t need to know every technology in our stack. We value strong technical fundamentals, curiosity, and the ability to work on different types of engineering problems. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Krakow, Poland Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. We’re looking for a Platform Engineer to improve the infrastructure, developer tooling, and delivery workflows used by more than 100 engineers. The role combines infrastructure and software development, with an approximate 65/35 split. You’ll work on cloud infrastructure, deployment automation, observability, CI/CD, and internal tooling. The goal is to make development and releases more reliable, efficient, and straightforward. What you’ll do - Improve developer experience and engineering productivity by building tools and workflows that make it easier for engineers to develop, test, and ship software. - Maintain infrastructure automation with Ansible, Terraform, and Terragrunt. - Improve the reliability and performance of our CI/CD workflows. - Find the causes of slow builds, failed pipelines, and flaky tests. - Develop internal tools, improve test infrastructure, and occasionally work on product features. - Improve observability across our infrastructure and delivery workflows using OpenTelemetry, ELK. - Leverage AI to improve engineering workflows by building cloud-based agent tools and helping teams adopt effective practices. Our tech stack AWS, Terraform, Terragrunt, Ansible, Jenkins, Docker, ELK, ClickHouse, MongoDB, PostgreSQL, and Ruby-on-Rails. What we’re looking for - Experience developing and maintaining complex CI/CD workflows. - Software development experience, such as building internal tools, APIs, backend services, or automation. - Experience with AWS or another cloud provider. - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Strong Computer Science and System Design fundamentals. - Willingness to learn and use Ruby and/or Go. What we’d be particularly excited about - Experience optimizing CI build times, especially with Jenkins. - Experience with Docker or Kubernetes. - Experience with Ruby, Python, or JavaScript. - Familiarity with build systems such as Webpack or Gradle. You don’t need to know every technology in our stack. We value strong technical fundamentals, curiosity, and the ability to work on different types of engineering problems. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Warsaw, Poland Workplace: Remote Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. We’re looking for a Platform Engineer to improve the infrastructure, developer tooling, and delivery workflows used by more than 100 engineers. The role combines infrastructure and software development, with an approximate 65/35 split. You’ll work on cloud infrastructure, deployment automation, observability, CI/CD, and internal tooling. The goal is to make development and releases more reliable, efficient, and straightforward. What you’ll do - Improve developer experience and engineering productivity by building tools and workflows that make it easier for engineers to develop, test, and ship software. - Maintain infrastructure automation with Ansible, Terraform, and Terragrunt. - Improve the reliability and performance of our CI/CD workflows. - Find the causes of slow builds, failed pipelines, and flaky tests. - Develop internal tools, improve test infrastructure, and occasionally work on product features. - Improve observability across our infrastructure and delivery workflows using OpenTelemetry, ELK. - Leverage AI to improve engineering workflows by building cloud-based agent tools and helping teams adopt effective practices. Our tech stack AWS, Terraform, Terragrunt, Ansible, Jenkins, Docker, ELK, ClickHouse, MongoDB, PostgreSQL, and Ruby-on-Rails. What we’re looking for - Experience developing and maintaining complex CI/CD workflows. - Software development experience, such as building internal tools, APIs, backend services, or automation. - Experience with AWS or another cloud provider. - Telemetry and monitoring experience (OpenTelemetry, Grafana, Kibana). - Strong Computer Science and System Design fundamentals. - Willingness to learn and use Ruby and/or Go. What we’d be particularly excited about - Experience optimizing CI build times, especially with Jenkins. - Experience with Docker or Kubernetes. - Experience with Ruby, Python, or JavaScript. - Familiarity with build systems such as Webpack or Gradle. You don’t need to know every technology in our stack. We value strong technical fundamentals, curiosity, and the ability to work on different types of engineering problems. Blog Posts Read more about some of our Technical challenges here (written by members of our engineering team): https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers   About Sensor Tower Sensor Tower is a global provider of digital intelligence solutions, empowering companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems. Headquartered in San Francisco, Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide. Founded in 2013, Sensor Tower’s market insights have helped marketers, app developers, and gaming leaders demystify the mobile app ecosystem with visibility into usage, engagement, and paid acquisition strategies. Today, Sensor Tower’s digital market insights platform has expanded to include Gaming, Web, Audience, and Digital Advertising Insights, helping global leaders understand market trends and their competitor’s strategies and audiences across the entire digital ecosystem. Why Sensor Tower? Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! GLOBAL TEAMS Sensor Tower has a global presence, with teams across the world and available in most time zones, including North America, Europe, Middle East, Africa, APAC and LATAM. We maintain regional offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo and Vancouver. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Presales Engineer, DACH region. About the job This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments. Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Mentor less experienced Presales Engineers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Excellent communicator and presenter able to gain audience confidence An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Previous experience in Telecom, SIP, Contact Center, or Security . Experience with sales methodologies Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the DACH region Proficient German speaker Location This role will be remote and based in the UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity P2P Marketplace sits within the Core Platform team where we serve as the backbone of OKX Central Exchange. OKX Core Products are dedicated to building systematic capabilities and infrastructures in the key areas including Compliance, Payment, Risk, User Centre, Customer Support, Asset & Financial Product and Data Analytics. By setting the right platform infrastructure, we allow other products such as Trading, Web3 to excel at the forefront, ensuring the best user experience on our platform. What You'll Be Doing Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs). Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions.Drive business negotiations, contracting, and technical integrations with global payment partners. Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges — from requirement analysis to integration, testing, and go-live. Monitor global payment regulations, market trends, and provide strategic insights and risk assessments for payment-related decisions. Collaborate closely with Product, Risk, Compliance, Legal, and Finance teams to ensure seamless payment operations and compliance. Analyze payment performance data and identify opportunities to improve conversion rates, cost efficiency, and user experience. What We Look For In You Bachelor’s degree or above in Finance, Economics, Computer Science, International Business, or related fields. Minimum 3 years of experience in the payments industry, with deep understanding of global payment ecosystems and key channels (card schemes, local wallets, bank transfers, etc.). Proven experience in integrating fiat on/off-ramp vendors for crypto exchanges or cross-border financial institutions. Strong knowledge of payment processing, settlement flows, and compliance frameworks (e.g., AML, KYC). Excellent project management and cross-functional collaboration skills; able to lead complex integration projects independently. Proficient in English, with strong communication and negotiation skills for working with international partners. Passionate about fintech innovation, digital assets, and the evolving Web3 ecosystem. Nice-To-Have Proven success in independently sourcing and launching regional payment channels. Familiarity with payment landscapes in Southeast Asia, LATAM, the Middle East, or Africa. Experience working with global card schemes (Visa, Mastercard) or major local payment networks. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Reutlingen, Germany; Althengstett, Germany D-ploy ist ein Unternehmen für IT und Engineering Solutions mit Aufträgen weltweit, einschließlich der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA. Wir sind stolz darauf, zahlreichen branchenführenden Kunden herausragende, innovative Dienstleistungen anbieten zu können. Durch den Aufbau von Beziehungen und vertauensvollen Partnerschaften innerhalb der IT -Community, optimieren wir die IT -Produktivität unserer Klienten und tragen zum Erfolg und den Werten der Unternehmen bei. Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten, die vor Ort in Reutlingen und Althengstett arbeiten und Teil einer dynamisch wachsenden sowie internationalen Organisation werden möchten. Mach doch mIT! Aufgabenbereich First- und Second-Level-Support für interne Anwender vor Ort Betreuung der IT-Infrastruktur in Büro- und kleineren Produktionsumgebungen Analyse und Behebung von IT-Störungen und Serviceanfragen Einrichtung, Wartung und Fehlerbehebung von Arbeitsplätzen, Endgeräten und Standard-Office-Hardware Support für Microsoft Office und Windows-Umgebungen Unterstützung bei grundlegenden Netzwerkproblemen Bearbeitung und Dokumentation von Tickets Selbstständige Organisation und Priorisierung der täglichen Aufgaben Regelmäßiger Einsatz an verschiedenen Standorten: ca. 4 Tage pro Woche in Reutlingen und 1 Tag pro Woche in Althengstett Requirements Abgeschlossene IT-Ausbildung oder vergleichbare Qualifikation Mehrjährige Erfahrung im IT-Support, idealerweise im Onsite-Support Gute Kenntnisse in Standard-Office-Hardware, Microsoft Office und grundlegender Netzwerktechnik Selbstständige, strukturierte und lösungsorientierte Arbeitsweise Serviceorientiertes und professionelles Auftreten, auch im Umgang mit anspruchsvollen Anwendern Führerschein Klasse B zwingend erforderlich; eigener PKW von Vorteil Bereitschaft zu regelmäßigen Fahrten zwischen Reutlingen und Althengstett Sehr gute Deutschkenntnisse in Wort und Schrift; Englischkenntnisse von Vorteil Kandidaten müssen ein Führungszeugnis vorweisen (nicht älter als drei Monate) Benefits Breites Spektrum an Tätigkeiten, Aufgaben und Projekten Gutscheine (Geburtstagsgutschein, Hochzeits- und Neugeborenenüberraschung) Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland) Fishing for Friends-Programm – unser Mitarbeiter Empfehlungsprogramm Möglichkeit zur Weiterentwicklung und zum beruflichem Aufstieg Freundliches und internationales Arbeitsumfeld Vom Unternehmen gesponserte Veranstaltungen Is IT in your DNA?

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Product Partnerships Manager at OnePay, you will help shape which product expansion opportunities we pursue through partnership and lead them from strategy through execution. In this role you will be evaluating build-vs-partner decisions, representing OnePay externally, and negotiating commercial terms. You will: - Build the strategy for which product opportunities to pursue via partnership — competitive analysis, market sizing, partner diligence — and land on build-vs-partner recommendations with cross-functional input - Present opportunities to leadership, covering size, risk, competitive dynamics, and execution implications (servicing, legal/compliance, technical builds, revenue/cost, product interactions) - Represent OnePay to external partners and lead commercial negotiations - Drive partner selection and contract negotiations, working cross-functionally to protect OnePay's interests and set partnerships up for long-term success YOU BRING - 0-to-1 operator who thrives in fast-paced environments and owns initiatives end-to-end - Track record of driving financial results through strategy and/or partnerships - Fintech experience and understanding of financial services - Experience negotiating and closing large strategic partnership deals - Strategy or biz ops background supporting senior leadership decisions - Excellent communication and executive presence with senior leaders and partners - Strategic mindset, weighing long- and short-term tradeoffs - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and gross profit share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to SMB. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence. Fluent in French Desired: Ideally, you also have experience selling both to a business and technical audience. Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. Location This role will be remote, and based in UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25%  travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Riyadh Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Role Checkout.com http://Checkout.com is seeking a talented Senior Financial Partnerships Specialist in Riyadh to join the adventure and support our rapid growth and expansion in the Kingdom of Saudi Arabia. Working with a regional team, your main responsibility will be to manage and grow our partnerships with Acquiring Banks, APMs and card networks such as Visa, Mastercard and MADA. You will contribute to the development and execution of our strategy for such partnerships. Reporting to the Head of Financial Partnerships - MENA, the successful candidate will be able to handle multiple projects and partnerships autonomously, have sufficient payments knowledge and experience to do so, and have a hands-on approach necessary in a fast growing start-up like ours. This is a great opportunity to contribute, learn and grow working on a broad range of projects in building a world-class payments infrastructure. What You Will Be Doing - Manage commercial relationships with Acquiring Banks, APMs and grow Card Networks (including MADA) to develop and deliver market leading payment solutions for our merchants. - Drive expansion projects as required across geographies and payment methods in collaboration with a wider team. - Negotiate the most favorable operational and commercial outcomes for Checkout.com http://Checkout.com while balancing internal and external stakeholders - Ensure existing processes are followed and deliverables are met by both sides in a partnership. Design and develop new processes to scale those partnerships for growth, efficiency and performance improvement. - Collaborate effectively with various functions in the partner organization such as relationship management, business development, risk, compliance, product and operations across all levels. - Develop and execute a best-in-class partnership management model. Be the single point of contact internally and externally for assigned partnerships. - Use payments industry knowledge and experience to develop and execute strategies to support our growth with new products, services and market segments through partnerships. - Craft and implement win-win commercial agreements and go-to-market strategies with payment partners. - Leverage knowledge about the payments industry and partners’ capabilities to act as subject matter experts for internal teams. Qualifications - At least 3 years experience in payments. - Direct experience in payment processing, acquiring, or managing payment partnerships. - Proficient in payments knowledge, with the ability to problem solve or identify potential blockers within the payment flow and communicate these problems effectively to the wider teams. - Experience working with card networks or PSPs for acquiring payment transactions is a strong plus. - A mix of operations, project management, and relationship management skill set. - A strong sense of ownership to deliver business results with a focus on managing partner relationships. - Arabic speaking is MANDATORY for this role due to the relationships with local partners - Strong collaborator and communicator with the ability to influence stakeholders across organizations internally and externally. - Data-driven, analytical and strategic in problem solving issues and identifying opportunities to drive growth and efficiency. - Comfortable working across time zones and cultures in a globally distributed team. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Work with some of the most exciting artists in the industry on outstanding illustrations. Magic: the Gathering, the world’s first and best-in-class Trading Card Game, is hiring a new Commissioning Art Director to work on our exciting Universes Beyond product line! Are you a curious, highly engaged, and experienced visual creative who is immersed in fantasy art and passionate about pop culture? Are you interested in working within an established brand/IP while constantly looking to grow the brand’s audience and visual expression? If so, please apply today! What You'll Do: Commission a high volume of artwork by: identifying freelance illustrators for each piece, providing continuous art direction on individual pieces, maintaining solid relationships with those partners, and providing regular updates to the card concent producer on art status. Research and understand partner brand IP(s), translate reference into customized style guides, and successfully art direct to the specifications of external partners’ brands. Review print-ready files to ensure final card quality. What You’ll Bring: 2+ yrs commercial art experience. Strong communication and organizational skills, attention to detail, and comfortable giving and receiving feedback A portfolio demonstrating strong creative vision with a cinematic lens. A passion for pop culture and a pulse on current entertainment industry trends Understanding of Magic as both a game and a brand. Deep knowledge of current fantasy illustration market/talent and modern print/press techniques and processes. Have an interest in discovering diverse, emerging artists Adept in Adobe Photoshop, proficient MS Office (Word, Excel, Powerpoint, Outlook). Additional Details: Please note that this is a temporary assignment providing services to Wizards through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards. Employment Type: Contingent Worker Location: Hybrid Duration:  12 months Compensation Range, Currency USD: Starting Pay Range: $60/hour Pay Range End: $70/hour In compliance with local law, we are disclosing the hourly pay range for this role. Workwell offers US based Wizards temporary workers a comprehensive benefits package, including: Medical Dental Vision Health savings accounts Employee assistance program 401(k) retirement plan Paid Sick Leave (variable based on location) Paid Time Off and Holiday Pay Benefits listed below are for Full Time employees, the benefits listed above is for our contingent workers. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $60 — $70 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice