Location: New York City, New York
Workplace: remote
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
Location: San Francisco, California
Workplace: hybrid
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Senior Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the success of our customers. Our ideal candidate has experience in a Startup environment, and has worked with 6 & 7 figure size clients.
Key Responsibilities
This role will be measured by GRR, NRR, and CSAT.
Cultivate strong relationships with enterprise customers, developing tailored success plans to drive product adoption, growth, and retention
Proactively communicate new features and enhancements to the Collectly product, ensuring customers are informed and engaged
Conduct comprehensive training sessions for new users on the Collectly platform, enabling them to maximize its benefits
Collaborate closely with the product team to align the product roadmap with customer needs, ensuring ongoing relevance and value
Facilitate Quarterly Business Reviews (QBRs) with key stakeholders, driving strategic discussions and identifying opportunities for mutual growth
Advocacy: harness customer relationships to create compelling case studies, secure referrals, and generate positive reviews for Collectly
Serve as the primary point of contact for customer inquiries and escalations, providing timely and effective resolutions and partnering with product and support
Monitor customer usage and performance metrics, identifying trends and opportunities to optimize their experience and drive increased value
Identify expansion opportunities within existing accounts, driving upsell and cross-sell
Act as a customer advocate within the company, ensuring that customer feedback and insights are shared across relevant teams to drive continuous improvement
Stay informed about industry trends and best practices, leveraging this knowledge to provide strategic guidance and advice to customers
Participate in relevant industry events and conferences to network with customers and industry peers, representing Collectly as a thought leader in the space
What Success Looks Like
Within the first 90 days:
Complete onboarding and develop a deep understanding of Collectly's platform, RCM workflows, and the competitive landscape
Conduct introductory meetings with all assigned enterprise accounts to establish relationships and assess health, risks, and opportunities
Shadow QBRs and customer escalations to understand existing processes and customer expectations
Identify and develop tailored action plans for all assigned accounts, prioritizing by health score, renewal timeline, and expansion potential
Over two quarters, success includes:
Own and execute QBRs across the full enterprise book, with executive-level stakeholder participation
Achieve a net revenue retention (NRR) target of 120%+ across managed accounts
Drive measurable product adoption improvements across the portfolio, tracked via usage metrics
Successfully close at least 2 upsell or expansion opportunities in collaboration with the sales team
Develop at least 1–2 customer case studies or references from your book of business
Establish yourself as a trusted internal voice of the customer — with documented feedback loops into Product and Engineering
Contribute to the refinement of CS playbooks, QBR templates, or onboarding processes
Required Qualifications
8+ years experience in a customer success role at a SaaS company
Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
Strong understanding of customer success principles and methodologies
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
Demonstrated ability to manage multiple projects and priorities simultaneously
Analytical mindset with the ability to interpret data and trends to drive strategic recommendations
Experience working cross-functionally with sales, product, and support teams
Proficiency in CRM software and other relevant tools
Located in the San Francisco Bay Area
Alignment with Collectly's GTM Values:
We are owners - we have humility and put the team first.
We know our numbers - we are data-driven and understand how to impact our business internally and our customers' business externally.
We are AI powered - we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
We are one with the Buffalo - we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.
Preferred
Preferred
8+ total years of experience in a retention based client-facing role
3+ years working with or alongside Revenue Cycle Management (RCM) teams, billing departments, or healthcare finance stakeholders
Experience in healthcare SaaS, health tech, or digital health companies
Familiarity with RCM workflows — claims processing, denial management, coding, reimbursement cycles, prior authorization, etc.
Understanding of key healthcare stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice Administrators
Core Competencies
Builds deep, trust-based relationships across multiple levels of an account (end users to C-suite)
Maintains high executive engagement and serves as a strategic advisor, not just a support contact
Proactively identifies and develops internal champions
Connects product value to measurable business outcomes.
Drives renewals with minimal risk through proactive health monitoring
Identifies expansion and upsell opportunities naturally within the relationship
If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry - apply to come join our team today!
Why You'll Love It Here
Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
Equity Opportunities: Share in our success with stock options - your hard work will drive our growth.
Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
Student Loan Support: We help lighten the load with contributions toward your student loans.
Compensation Range: $160,000 - $180,000 per year
RoboForce is looking for a Senior / Staff Robotics Controls Engineer to design implement and tune motion and compliance controllers in C++ and validate them on real robot hardware.
ОфисseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
RoboForce is looking for Senior / Staff Software Engineers to build software interfaces on-robot runtime systems fleet services and developer tools that make robots reliable and maintainable.
Ai2 is looking for a Research Engineer in Robotics to build and own real-time control stacks for physical robots and humanoids and to bridge simulation to hardware while designing the supporting hardware and tooling.
✔️ Привлекать новых мерчантов через собственную сеть профессиональных контактов. ✔️ Вести полный цикл B2B-продаж от первого контакта до подписания договора и запуска интеграции.
ГибридseniorЛимассол; ✔️ Позиция для кандидатов, находящихся на Кипре или готовых к релокации; ✔️ Рассматриваются кандидаты на Кипре и готовые к релокации; #вакансия #senior #salesmanager #sales #businessdevelopment #igaming #payments #fintech #psp #acquiring #highrisk #b2b #merchantacquisition #headofsales #fulltime #hybrid #cyprus #limassol #relocation
при необходимости работа над текстами для журнала; — самостоятельный поиск и исследование тем, событий и новостей в сфере искусства в Санкт-Петербурге и мире с учетом сезонной, месячной и еженедельной повестки;
Location: Vaughan, Canada
Workplace: remote
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments.
What You Will Be Doing:
Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases.
Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences.
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS.
Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery.
Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems;
Apply security practices including OAuth 2.0, secrets management, and encryption.
Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation.
Provide post implementation escalation support to ensure stability and successful adoption.
What You Will Bring to the Role:
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered.
Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools.
Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations.
Familiarity with GraphQL APIs and API debugging using Swagger or developer portals.
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling.
Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems.
Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints.
Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments.
Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations.
Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience.
Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates.
Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions.
Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise.
Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software.
Diversity Inclusion and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United States
Workplace: remote
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments.
What You Will Be Doing:
Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases.
Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences.
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS.
Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery.
Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems;
Apply security practices including OAuth 2.0, secrets management, and encryption.
Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation.
Provide post implementation escalation support to ensure stability and successful adoption.
What You Will Bring to the Role:
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered.
Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools.
Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations.
Familiarity with GraphQL APIs and API debugging using Swagger or developer portals.
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling.
Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems.
Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints.
Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments.
Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations.
Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience.
Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates.
Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions.
Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise.
Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software.
Diversity Inclusion and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Georgia
Workplace: hybrid
About Intermedia
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE A DIFFERENCE
? Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning EXCITED to work with
GREAT PEOPLE
and create
SUCCESS TOGETHER
? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Location
Republic of Georgia
About the Role
We are looking for a .NET Developer to join our Email+ team. In this role, you will design, develop, test, and maintain scalable software solutions that power our email hosting, Microsoft 365 integration, and cloud services. You will work closely with product managers, architects, QA engineers, and fellow developers to build reliable, secure, and high-performance applications used by more than one million hosted mailboxes.
This is an excellent opportunity to work on large-scale cloud services, modernize existing systems, and contribute to products that combine Microsoft Exchange, Microsoft 365, email security, backup, and archiving technologies.
About the Team & Product
The Email+ team develops and supports a portfolio of products that integrate Microsoft Exchange email hosting with email filtering, archiving, encryption, backup, and a unified customer management portal (HostPilot). We also actively expand and modernize our Microsoft 365 ecosystem.
Our current initiatives include:
Modernizing Microsoft 365 license management
Extending functionality of cloud-native M365 microservices
Integrating Email Protection with Microsoft 365 and Office 365
Developing and supporting streaming services for Microsoft Exchange Backup, Archiving, and related solutions
Improving the scalability, reliability, and security of our email platform
Today, our platform hosts and protects over
1 million mailboxes
, providing enterprise-grade reliability, security, and performance.
We follow Agile/Scrum practices with two-week sprints, daily stand-ups, sprint planning, reviews, and retrospectives.
Key Responsibilities
Design, develop, test, and maintain applications using the .NET platform.
Build scalable backend services and APIs for cloud-based email and Microsoft 365 solutions.
Participate in the modernization of existing applications and migration toward modern architectures.
Collaborate with Product Management, QA, DevOps, and other engineering teams to deliver high-quality software.
Write clean, maintainable, and well-tested code following engineering best practices.
Troubleshoot, debug, and resolve production issues.
Participate in code reviews and contribute to improving development standards and engineering practices.
Optimize application performance, reliability, and scalability.
Stay current with emerging technologies, development frameworks, and AI-assisted software engineering practices.
Skills, Knowledge and Expertise
Required Qualifications
Bachelor's degree in Computer Science, Software Engineering, or a related technical field (or equivalent practical experience).
3+ years of professional software development experience with .NET technologies.
Strong proficiency in C# and .NET.
Experience building RESTful APIs and backend services.
Solid knowledge of
ASP.NET Core, an open-source web development framework | .NET
Core, MVC, and SQL Server.
Experience working with HTML, CSS, and JavaScript.
Understanding of object-oriented design principles and software design patterns.
Experience with Agile/Scrum development methodologies.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills.
Nice to Have
Experience with Microsoft 365, Microsoft Exchange, or Office 365 APIs.
Experience with microservices architecture and distributed systems.
Experience with cloud platforms such as Microsoft Azure.
Familiarity with Docker, Kubernetes, or other containerization technologies.
Experience with messaging or streaming technologies.
Knowledge of email protocols (SMTP, IMAP, POP3, Exchange Web Services, Microsoft Graph API).
Experience working with monitoring and observability tools.
AI Tools & Modern Development
We encourage engineers to leverage modern AI-powered development tools to improve productivity and code quality. Ideal candidates should have:
Practical experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Cursor, or similar solutions.
Ability to use AI tools responsibly for code generation, debugging, documentation, testing, and refactoring while validating generated results.
Interest in adopting new AI-powered engineering practices to improve software development efficiency.
Benefits
What We Offer
Opportunity to work on high-scale, mission-critical cloud services used by over one million mailboxes.
Modern technology stack and opportunities to work with Microsoft 365 and cloud-native services.
Collaborative Agile environment with experienced engineers.
Opportunities for technical growth, learning, and career development.
Competitive compensation and benefits.
Location: United Kingdom
Workplace: remote
About the Role
Intermedia is looking for a talented
Fullstack Developer
to join our
DevEngineering
team. In this role you will deliver features end-to-end—building backend services that compute and expose live operational metrics, and frontend experiences that visualize those metrics in real time for contact center supervisors and leaders. This is a great match if you are a motivated self-starter who’s able to dig into complex code across the stack, collaborate closely with team members, and ship solutions that directly impact our business and its customers.
While
primarily remote
, this role requires occasional visits to the Bristol office or London.
What You Will Be Doing:
Develop high-quality code that is scalable, readable, and adheres to company standards.
Build and evolve frontend dashboards and backend APIs/services that support live updates and near-real-time data.
Analyze and improve the efficiency, scalability, and stability of existing systems.
Collaborate with stakeholders to define system requirements, integrate business logic, and refine technical solutions.
Troubleshoot, debug, and upgrade existing software.
Document development processes, code changes and other technical information.
What You Will Bring to the Role:
Bachelor’s Degree in Computer Science, or equivalent field and 4+ years of experience.
Frontend experience with JavaScript/TypeScript technologies such as
NodeJS, Angular/AngularJS, React
, etc.
Backend experience with
.NET technologies
, including
C#
and
ASP.NET / ASP.NET Core
.
Excellent communication, presentation and written skills.
A working understanding of Agile and some of its frameworks such as Scrum/SaFE/LeSS.
Passion for coaching those with less experience in areas of need and view that as a great opportunity
Bonus Skills
Experience working on AI-powered products, assistants, virtual agents, or builder-style applications.
Familiarity with design systems, component libraries, and highly reusable frontend platforms.
Experience with cloud environments such as Azure or AWS in globally distributed products.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Location: Portugal
Workplace: remote
About the Role
Intermedia is looking for a talented
Fullstack Developer
to join our
DevEngineering
team. In this role you will deliver features end-to-end—building backend services that compute and expose live operational metrics, and frontend experiences that visualize those metrics in real time for contact center supervisors and leaders. This is a great match if you are a motivated self-starter who’s able to dig into complex code across the stack, collaborate closely with team members, and ship solutions that directly impact our business and its customers.
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
What You Will Be Doing:
Develop high-quality code that is scalable, readable, and adheres to company standards.
Build and evolve frontend dashboards and backend APIs/services that support live updates and near-real-time data.
Analyze and improve the efficiency, scalability, and stability of existing systems.
Collaborate with stakeholders to define system requirements, integrate business logic, and refine technical solutions.
Troubleshoot, debug, and upgrade existing software.
Document development processes, code changes and other technical information.
What You Will Bring to the Role:
Bachelor’s Degree in Computer Science, or equivalent field and 4+ years of experience.
Frontend experience with JavaScript/TypeScript technologies such as
NodeJS, Angular/AngularJS, React
, etc.
Backend experience with
.NET technologies
, including
C#
and
ASP.NET / ASP.NET Core
.
Excellent communication, presentation and written skills.
A working understanding of Agile and some of its frameworks such as Scrum/SaFE/LeSS.
Passion for coaching those with less experience in areas of need and view that as a great opportunity
Bonus Skills
Experience working on AI-powered products, assistants, virtual agents, or builder-style applications.
Familiarity with design systems, component libraries, and highly reusable frontend platforms.
Experience with cloud environments such as Azure or AWS in globally distributed products.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: ES - Barcelona, Spain
Scopely is looking for a
Senior Technical Artist
to join our new unannounced project in Barcelona, Spain to work on a hybrid basis 3 times a week. We can support with visa sponsorship and relocation support.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a distributed team of game enthusiasts who are developing, publishing, and innovating in the mobile games industry, connecting millions of people around the world every day.
We are in the development stages of one of our new unannounced projects. We are looking for passionate game makers to collaborate, get in early and make their mark on this exciting venture
We are in the early stages of development on a bold, unannounced, cross-platform Strategy/MMO title, crafting a team of dedicated and hard-working game makers to join us on this exciting journey!
What You Will Do
Hands-On Technical Art Development
Create and iterate on complex, well-optimised materials and shaders for 2d & 3D game assets.
Create shaders and solutions for UI visual related work
Prototype technical solutions for content creation, game integration, visual systems, and production workflows.
Investigate and resolve complex technical issues across assets, shaders, materials, animation, prefabs, and runtime content.
Support implementation of art, VFX, and gameplay-facing visual systems in-engine.
Identify and troubleshoot technical issues related to art asset creation and performance. Engage in team-based problem solving to diagnose unexpected issues.
Stay up to date with the latest developments in art and technology and proactively identify opportunities for improving the visual quality and performance of our games.
Coordinate across distributed teams and time zones to keep communication and artwork aligned
Artist Support and Asset Integration
Provide day-to-day technical support to artists, helping them implement and integrate art assets, VFX, and UI content in Unity.
Guide artists in using project tools and production workflows, and review prefabs and asset configurations to ensure they meet project standards.
Review art content merge requests and help resolve technical issues before merging.
Use asset validation tools and ensure the required checks and validation requests are completed before art content merge requests are opened.
Support artists with Git workflows, including branches, commits, merge requests, and resolving merge conflicts.
Document recurring issues and practical solutions, and improve tools and workflows to prevent repeated problems.
What We’re Looking For
Experience as a technical artist for 5+ years in Technical Artist (Development, Game Development, or a related discipline.)
Strong knowledge of Shadergraph HLSL a bonus
Strong understanding of game content pipelines, asset integration, source control, and production workflows.
Strong understanding of 3D modelling and texturing process.
Hands-on experience building tools, scripts, automation, or pipeline systems.
Excellent problem-solving and troubleshooting skills.
Team focused with strong communication skills.
Able to bridge the gap in communication between programmers and artists and explain technical concepts to non-technical team members.
Positive, can-do attitude.
Experience with Adobe Suite (Painter, Designer, Photoshop)
Has experience writing code in C# - additional languages a bonus (esp Python)
Strong experience with DCC tools such as Maya, Blender, Houdini, or similar.
Experience optimizing game content for memory, performance, asset size, loading, or runtime efficiency.
Bonus points
Experience developing mobile games.
Experience with Unity editor tooling and custom workflow development.
Experience with shader, material, rendering, or asset bundle optimization.
Experience creating UI shaders & VFX
Experience with Git, Perforce, or similar source control systems.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
ГибридseniorSan Francisco, California
УдалённоVaughan, Canada
УдалённоUnited States
ГибридGeorgia
УдалённоUnited Kingdom
УдалённоPortugal
УдалённоAbu Dhabi, United Arab Emirates
seniorES - Barcelona, Spain; We can support with visa sponsorship and relocation support; Coordinate across distributed teams and time zones to keep communication and artwork aligned
seniorГеография найма не уточнена
seniorLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorMunich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks