Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal
Role Summary
Cloudflare MCP Server Portals give organizations a secure, centralized way to connect AI agents to internal and third-party tools. As a Senior Systems Engineer on the MCP Portals team, you will lead the design, delivery, and operation of distributed systems that authenticate users, manage OAuth credentials and sessions, enforce Zero Trust policies, and proxy MCP traffic across Cloudflare's global network. You will own complex projects across service boundaries, make architectural tradeoffs for your area, and help other engineers deliver reliable, secure changes. You will work closely with engineers and product managers across Access, Gateway, and Developer Platform teams as the protocol and product evolve. We are looking for a hands-on engineer who can bring clarity to ambiguous systems problems and take responsibility for outcomes in production.
Role Responsibilities
Lead the design, implementation, and operation of globally distributed services that connect MCP clients to authorized upstream MCP servers.
Own complex features and service improvements from problem definition and design through implementation, rollout, observability, and production support.
Shape technical decisions for MCP Portals, including service boundaries, security controls, compatibility, and tradeoffs among reliability, latency, and resource use.
Evolve our implementation as the MCP specification changes, planning safe migrations for existing customers and integrations.
Design and review authentication and authorization flows involving Cloudflare Access, OAuth, identity, credential handling, and delegated access to upstream services.
Improve the reliability and scalability of multi-tenant systems built on the Cloudflare Developer Platform, using production data to identify and prioritize work.
Strengthen observability through structured logs, metrics, traces, dashboards, and actionable alerts; participate in production support and incident response.
Lead investigations of complex customer issues across services and teams, identify root causes, and drive fixes that prevent recurrence.
Review designs and code, mentor engineers, and raise the quality of testing, deployment, and operational practices on the team.
Partner with product, security, and engineering teams to turn customer needs and emerging standards into maintainable product capabilities.
Role Requirements
Must Have Skills
6+ years of experience building and operating distributed systems, backend services, network services, or infrastructure products in production.
Demonstrated ownership of complex production services or projects, including architecture, implementation, rollout, and operational outcomes.
Strong programming skills in TypeScript, JavaScript, Go, Rust, C++, or another language used to build production services.
Deep understanding of HTTP, APIs, proxies, streaming connections, and distributed-systems failure modes.
Experience with authentication and authorization technologies such as OAuth 2.0, OpenID Connect, JWTs, PKCE, or policy-based access control.
Experience designing or operating security-sensitive systems, with sound judgment about identity, authorization, credential handling, concurrency, and state management.
Ability to diagnose difficult production issues using logs, metrics, traces, error reporting, and customer-provided evidence, then drive durable fixes.
Experience making backward-compatible changes to live systems and managing the risks of deployment and migration.
Clear written and verbal communication skills, with the ability to explain technical tradeoffs, influence decisions across teams, and mentor other engineers.
Applicants should provide a resume or CV describing relevant engineering, technical leadership, and operational experience.
Nice to Have Skills
Experience with the Model Context Protocol
Familiarity with the Cloudflare Developer Platform or other serverless edge-computing platforms.
Experience building gateways, forward proxies, identity systems, developer platforms, or Zero Trust and data loss prevention products.
Compensation
Compensation may be adjusted depending on work location.
For Portugal based hires: Estimated annual salary of €66,000-91,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, United States
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Why Vectra AI?
Vectra AI is the leading innovator in real-time detection of in-progress cyber attacks. The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber attack. Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.
Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.
You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.
If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.
Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast moving environment.
Position Overview
For this role you should be a leading Technical Support Engineer, experienced in technical support of complex technologies in challenging global environments. As part of the Support team you will be responsible for ensuring that the customer experience remains positive throughout the lifecycle of their support interactions.
You are likely to already be an expert in your field, the individual your colleagues come to for assistance and the individual that customers ask for when they're in difficult situations.
Specific responsibilities will include:
Working a customer-facing third-tier support queue.
Deep diagnosis of customer issues, including lab reproduction and source-code analysis.
Quantifying customer impact and prioritizing solutions both within and external to the Support team.
Engaging with both customers and the Sales organization through email, telephone and remote management sessions (e.g. WebEx, Zoom, GotoMeeting).
Engaging with Engineering teams to provide prompt and high-quality workarounds and solutions.
Identifying, qualifying and documenting product, hardware, software and process improvements.
Developing Support processes, tools and documentation to further grow the Support organization.
Developing customer-facing content (e.g. knowledge-base, how-to guides).
Limited on-call/out-of-hours support for weekends/national holidays.
Collaborate with your colleagues on investigations and escalations.
Being the embodiment of a team player; cross functional collaboration and communication is vital.
Required Experience
Strong experience supporting an international customer base.
At least 5 years working in a technical support and/or escalation engineer role.
Experience in diagnosis and resolution of complex customer issues.
Expertise in Linux-based systems, their management, operation and application stacks.
Good understanding of current security technologies and risks.
Excellent understanding of TCP/IP network protocol suite including packet capture analysis.
Basic understanding of SQL and non-SQL databases.
Able to work as part of a geographically dispersed global Support team.
Initiative to proactively identify new issues and drive their resolution.
Some exposure to virtual environments.
Some exposure to cloud environments and support of cloud/SaaS applications.
Must be a U.S. Citizen
Desired Experience
Scripting/programming, especially in Python and the bash shell.
Design and understanding of enterprise and data-center networks.
Proactively identify problem areas and be responsible for driving their resolution.
Good understanding of SQL and non-SQL databases.
Good understanding of virtual environments.
Good understanding of cloud environments.
Experience in security appliances and security software.
Experience in data interchange between dissimilar systems.
Demonstrated ability to use AI-enabled tools to improve productivity, quality, decision-making, and customer outcomes—for example, ChatGPT Enterprise, Microsoft Copilot and AI-enabled analytics tools.
Comfortable using AI for practical work such as drafting customer communications, summarizing cases, analyzing trends, preparing reports, researching technical issues, and automating routine workflows.
Able to critically validate AI-generated outputs, apply sound judgment, and protect confidential and customer information.
Identifies opportunities to responsibly embed AI and automation into team processes and supports adoption of approved tools.
Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.
Vectra Total Rewards
$80,000
—
$90,000 USD
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Paris, France; Bordeaux, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: London, United Kingdom; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
The Head of Employee Relations will define and lead our global approach to employee relations and performance management. Combining strategic leadership with operational expertise, the role will ensure employee matters are handled consistently, fairly and within applicable legal requirements.
The role will build effective relationships with works councils and other employee representative bodies and partner closely with senior leaders, People teams and employment lawyers.
Responsibilities
Employee Relations and Performance Management strategy and governance
Define and implement the organisation’s employee relations and performance management strategy, principles and operating model.
Define the organisation’s approach to performance management, including the effective management of underperformance.
Establish clear, practical policies, processes and templates for performance concerns, grievances, disciplinary matters and other employee relations cases.
Provide senior oversight and advice on complex, sensitive or high-risk cases.
Help managers address concerns early, set clear expectations and reach fair, proportionate outcomes.
Ensure practices are applied consistently while accommodating local legal requirements.
Identify recurring themes and recommend preventative or organisation-wide action.
Partner with relevant People teams to align employee relations and performance practices with the broader talent and reward strategy.
Works Council and employee representation
Build constructive relationships with works councils, employee forums and other representative bodies.
Define the organisation’s approach to engaging, informing and consulting with employee representatives.
Advise leaders on consultation requirements, timelines and communications, particularly during organisational change.
Support consultation and negotiation processes and ensure agreed actions are implemented.
Build internal capability so that leaders and People teams engage with representative bodies confidently and consistently.
Legal and risk management
Partner with in-house and external employment lawyers to ensure decisions and processes operate within applicable legal thresholds.
Translate legal advice into clear and commercially practical recommendations.
Monitor relevant employment law developments and update organisational practices where required.
Identify and manage the legal, financial and reputational risks associated with employee matters.
Leadership and capability
Act as a trusted advisor to senior leaders, People partners and Legal.
Build manager and People-team capability through clear guidance, training and coaching.
Establish appropriate case-management, governance and reporting standards.
Use case data and employee insights to identify trends, risks and areas for improvement.
What you bring
Significant senior-level experience in employee relations, employment law, HR or a related discipline.
Experience defining and implementing an employee relations strategy or operating model.
Strong knowledge of performance management, investigations, disciplinary and grievance processes, organisational change and dispute resolution.
Experience working with works councils, employee representatives or trade unions, ideally across multiple jurisdictions.
Strong employment law knowledge and experience working with internal or external legal counsel.
Sound judgement and the ability to balance legal risk, employee experience, organisational values and commercial priorities.
Strong influencing, negotiation and stakeholder-management skills.
Comfortable working both strategically and hands-on with complex cases.
Experience leading a team or specialist function is desirable.
What success looks like
Employee relations and performance matters are handled consistently, fairly and efficiently.
Managers and People teams have clear, practical guidance and tools.
Works council and employee representative relationships are constructive and well managed.
Legal and organisational risks are identified early and managed appropriately.
Employee relations insights lead to meaningful improvements across the organisation.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Tokyo, Japan
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Key Responsibilities
Delivery Leadership & Transformation
Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements.
Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle.
Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases.
Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability.
Customer Engagement
Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services.
Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction.
Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design.
New Services Development – Agentic AI & Enterprise MCP
Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction.
Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings.
Team & Organization Building
Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan.
Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework.
Foster a culture of accountability, customer focus, and continuous learning.
Partner Ecosystem Development
Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity.
Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan.
Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives.
Operational Excellence
Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership.
Manage resource allocation across the team and partner network to optimize delivery capacity and quality.
Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams.
Requirements
Qualifications / Experience / Technical Skills
12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company.
5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations.
Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture.
Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences.
Experience managing both SOW-based implementation engagements and advisory/consultative service models.
Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models.
Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration.
Strong resource management and prioritization skills across a distributed team and partner network.
Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity.
Nice to Have
Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.).
Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite.
Experience in pre-sales or technical advisory roles within an iPaaS or automation context.
PMP, Scrum, or Agile certification.
Prior experience in a high-growth startup or scale-up environment.
Track record of driving software expansion through professional services engagements.
職務概要
Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。
日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。
主な業務内容
デリバリーリーダーシップと変革
日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW(作業範囲記述書)に基づく導入支援・アドバイザリー案件への移行を推進する。
導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。
WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。
スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。
顧客エンゲージメント
顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。
エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。
プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。
新サービス開発 – Agentic AIおよびEnterprise MCP
Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。
グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。
チーム・組織づくり
人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。
WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。
オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。
パートナーエコシステムの開発
SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。
パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。
チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。
オペレーショナル・エクセレンス
チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。
チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。
グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。
応募要件
必須資格・経験・技術スキル
SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。
技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。
日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。
統合、オートメーション、ならびに新興のAgentic AI/Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。
SOWベースの導入案件と、アドバイザリー/コンサルティング型のサービスモデルの両方をマネジメントした経験。
日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。
日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。
分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。
主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。
歓迎要件
Workato、または主要iPaaSプラットフォーム(MuleSoft、Boomi、Tray.ioなど)の実務経験。
Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。
iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。
PMP、Scrum、またはAgileの認定資格。
急成長中のスタートアップまたはスケールアップ企業での経験。
プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Official Title - Center of Excellence Engineer
Available Locations: Bengaluru, India
About the Role:-
As a Center of Excellence Engineer (Customer Solutions Engineer), you will provide technical guidance to Cloudflare customers. Working within the GTM organization and reporting to a Center of Excellence Leader, the Center of Excellence Engineer (CEE) helps Cloudflare customers and internal teams through structured onboarding, technical guidance, adoption support, and scalable enablement. You will guide customers as they move from provisioned accounts to a live, value-generating deployment. You are a Cloudflare product expert and will leverage your knowledge to ensure our customers understand and utilize the Cloudflare platform to its fullest extent. This is a customer-facing technical role focused on post-sale onboarding, technical advisory, 1:1 technical engagements and 1:many technical events. You will be collaborating with CEs, AEs, Support and other internal teams to ensure no customer falls through the cracks.
Key Responsibilities:
Customer Onboarding and Deployment Readiness: Own the end-to-end technical onboarding experience for assigned customers post-provision. Lead structured onboarding calls, guide customers to configure initial Cloudflare settings (e.g., DNS records, SSL/TLS modes, WAF rules, Zero Trust policies), and validate that traffic is behaving as expected before the customer is declared live. Guide customers through onboarding and implementation runbooks and identify when an engagement requires escalation to the appropriate Cloudflare team. Troubleshoot common onboarding issues including DNS resolution failures, SSL/TLS certificate errors, caching misconfigurations, and authentication failures.
Cloudflare Configuration Guidance: Guide customers through Cloudflare configuration steps for applicable platform capabilities, including DNS, SSL/TLS, CDN, Application Security, Zero Trust/SASE, Network Services, and other Cloudflare products as assigned. Help customers understand configuration options, operational best practices, and standard deployment patterns.
Customer Technical Guidance and Enablement: Deliver standardized customer guidance sessions, technical walkthroughs, workshops, bootcamps, 1:1 technical engagements and 1:many technical sessions covering Cloudflare product specific best practices, migration procedures, and post-deployment administration. Explain technical concepts clearly to both technical and non-technical customer stakeholders.
Documentation and Engagement Hygiene: Produce and maintain clear technical and operational artifacts, including call summaries, action item trackers, onboarding plans, runbooks, and handoff materials. Keep relevant internal systems updated after customer touchpoints and maintain high-quality documentation for continuity across teams.
Cross-Functional Coordination and Escalation Management: Coordinate with Cloudflare Customer Engineering, Support, Product, Engineering, Account, and other internal teams to route complex technical issues, document blockers, support escalations, and maintain continuity of customer outcomes.
Operational Improvement and Knowledge Sharing: Contribute to reusable templates, procedures, technical guides, internal knowledge articles, automation scripts, AI-assisted workflows, and process improvements that improve the quality, consistency, and efficiency of customer onboarding and customer engineering activities.
Technical Breadth and Continuous Development: Build and maintain working knowledge across Cloudflare product foundations, including Application Security, CDN, Zero Trust/SASE, and Network Services, at a depth appropriate to onboarding, adoption, troubleshooting, and technical advisory scenarios. Stay current on Cloudflare product releases, internal process updates, and relevant certifications. Be familiar with and leverage AI technology available to you to create new and innovative tools to support your work.
Minimum Qualifications:
5-12 years of experience in a customer-facing technical role such as Customer Engineer, Technical Support, Implementation Engineer, Onboarding Engineer, Sales/Systems Engineer, Technical Account Manager, or NOC/SOC analyst or equivalent hands-on technical experience managing customer deployments.
Cloudflare product foundations: working knowledge of Application Security, CDN, Zero Trust/SASE, and Network Services.
Networking fundamentals: understanding of DNS, TLS/SSL, HTTP/HTTPS, CIDR, NAT, and BGP.
Web security basics: familiarity with OWASP, WAF rules, OAuth, SAML, MFA, and Zero Trust principles.
Configuration and integration: hands-on experience with the Cloudflare Dashboard, and comfort with Terraform, API-based configurations, or identity providers such as Okta, Azure AD, and SAML/OIDC integrations.
Observability: ability to read and interpret Security Events, Logs, cURL outputs, and HAR files; awareness of common causes of 5xx/4xx errors post-onboarding.
Scripting and APIs: ability to read and debug REST API calls; basic proficiency with Python and Bash.
Working Style:
Customer empathy: explains technical concepts without jargon; calms frustrated customers.
Structured communication: clear agendas, concise summaries, documented next steps.
Bias for action: progresses onboarding rather than waiting; knows when to escalate appropriately.
Curiosity: digs into why something works and learns unfamiliar Cloudflare products quickly.
Resilience: handles ambiguity, incomplete requirements, and changing priorities.
Coachability: accepts feedback and improves from every onboarding engagement.
Time management: juggles a portfolio of onboarding customers and meets committed timelines.
Communication:
Strong written and verbal communication skills. Able to document clearly, summarize concisely, and interact professionally with both technical and non-technical customer contacts. Regulatory and Security Awareness (Nice-to-Haves): Familiarity with compliance frameworks such as PCI DSS, HIPAA, SOC 2, or ISO 27001 is a plus.
Strongly Preferred Qualifications (The Good-to-Haves):
Cloudflare Certifications: Existing Cloudflare certifications (e.g., Cloudflare Fundamentals, Cloudflare for Teams, or Cloudflare for Developers).
Prior Cloudflare Experience: Direct experience onboarding or administering Cloudflare in a production environment.
Automation Mindset: Familiarity with Infrastructure-as-Code (Terraform, Pulumi) or CI/CD pipelines for configuration management.
AI-Augmented Workflow: Comfort using AI assistants, LLM-based tools, or scripting to accelerate routine onboarding tasks, log analysis, or documentation.
Fluency in English is required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: CH - Shanghai, China
Scopely is looking for a
Client Engineer
to join an unannounced title based in our Shanghai office (5 days in the office).
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are in the early stages of development on an ambitious mobile game in China, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.
What You Will Do
We are looking for a Client Engineer to help build the next generation of our games. You will work with a team of passionate engineers while developing core systems and features that power large-scale, real-time experiences for our unannounced game title. You’ll work on complex technical challenges involving real-time interaction, large-scale systems, and a persistent shared world used by tens of millions of players.
Develop, and maintain key client-side components that enable rich, scalable game experiences.
Partner closely with server, product, design, and other cross-functional teams to ensure technical alignment and product quality.
Apply engineering best practices, including code reviews, unit testing, load testing, and performance optimization.
Troubleshoot complex issues across mobile platforms to ensure stability and uptime for live systems.
Participate in regular in-person meetings and collaboration sessions (role requires 5 days/week in office).
What We're Looking For
Experience developing commercial games in Unity, C#
Experience with at least one of the following:
Mobile native coding (Java/Kotlin for Android, ObjC/Swift for iOS, C/C++ for native)
Network programming, cloud computing and server debugging
Graphics programming for 3D games
Familiar with Git, Bash and Gradle
Strong problem solving and communication skills
Professional proficiency in both Mandarin and English
BS / MS in Computer Science or Software Engineering or equivalent
Bonus Points
Experience with profiling and optimization for mobile
Experience with developing productivity tools and creating efficient procedures
Rich experience in playing mobile games and console games
Experience leading a team: task breakdown&scoping, code reviews, mentoring junior devs, prototyping, etc.
Excellent verbal English communication
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore or Tokyo, Japan
About the Team
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
What You'll Do
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical
Support Engineer
for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, and Teams.
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
What We're Looking For
You have a minimum of 4 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IAM) systems, such as Okta, Ping Identity, or Azure Active Directory.
Strong knowledge of authentication protocols (SAML, OIDC, LDAP) and secure web gateway technologies.
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Limassol, Cyprus
AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform.
This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences.
The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities.
We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality.
A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed.
Key Responsibilities:
1. QA Leadership & Organization
Lead and consolidate existing QA teams into a unified QA organization.
Establish clear responsibilities, ownership, and accountability across QA activities.
Manage, mentor, and develop QA engineers, team leads, and automation specialists.
Evaluate existing team capabilities, identify gaps, and optimize resource allocation.
Establish a culture of critical thinking, proactive problem-solving, and continuous improvement.
Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands.
Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations.
2. End-to-End iGaming Platform Quality
Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including:
Player-Facing Platform
Registration, login, authentication, and account management.
Player onboarding and verification processes.
Deposits, withdrawals, cashier functionality, and payment methods.
Casino and sportsbook player journeys.
Bonuses, promotions, free spins, and loyalty features.
CRM communications, engagement campaigns, and retention flows.
Mobile, desktop, browser, and device compatibility.
UI/UX functionality, usability, and player experience consistency.
Back Office & Operational Systems
Back-office functionality, user permissions, and operational workflows.
Casino and sportsbook management functionality.
PSP integrations, payment routing, and transaction flows.
CRM and bonus configuration and execution.
Reporting, data accuracy, and operational dashboards.
Player account management and customer support tools.
Third-party provider integrations and related operational processes.
Multi-Brand & Multi-Market Environment
Validate functionality across multiple brands, configurations, GEOs, and currencies.
Ensure new brand launches meet defined quality standards.
Identify configuration-related defects and inconsistencies.
Establish reusable testing frameworks that support scalable brand deployment.
3. QA Strategy, Processes & Quality Governance
Define and implement a company-wide QA strategy.
Establish standardized testing methodologies, procedures, and documentation.
Implement risk-based testing and prioritize critical business and player flows.
Define clear testing requirements and acceptance criteria.
Establish release quality gates and measurable go/no-go criteria.
Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage.
Introduce structured root-cause analysis and preventive actions for recurring production defects.
Continuously evaluate testing effectiveness and identify opportunities for improvement.
Maintain visibility over product quality, outstanding defects, and release risks.
4. Automation & AI-Driven Testing
A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI.
Responsibilities include:
Define and execute a practical QA automation strategy.
Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation.
Expand automated regression, API, integration, and end-to-end testing coverage.
Integrate automated testing into development and CI/CD pipelines.
Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies.
Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization.
Reduce manual testing effort where automation can deliver reliable results.
Establish measurable automation targets and continuously assess their effectiveness.
Ensure automated tests are reliable, maintainable, and provide meaningful coverage.
The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency.
5. Release Quality & Production Reliability
Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards.
Establish release-readiness criteria and provide independent QA assessments.
Coordinate testing activities across multiple development teams and projects.
Ensure critical player and operational journeys are validated before production releases.
Establish effective smoke-testing and post-release verification processes.
Monitor production defects and identify recurring quality issues.
Participate in production incident investigations and root-cause analysis.
Drive preventive improvements to reduce production defects and operational disruptions.
Escalate significant quality risks with clear evidence and recommended actions.
6. Operational QA & Cross-Department Collaboration
Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments.
Understand critical business processes and translate operational risks into structured testing requirements.
Establish testing procedures for new integrations, configuration changes, and operational functionality.
Ensure testing covers real-world business scenarios rather than only technical requirements.
Challenge unclear requirements, incomplete solutions, and potentially problematic business logic.
Collaborate with department managers to identify recurring issues and improvement opportunities.
Ensure operational incidents and player complaints contribute to ongoing QA improvements.
7. Quality Analytics & Performance Management
Define and maintain clear QA KPIs and performance dashboards.
Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality.
Track recurring defects and identify underlying patterns.
Analyze production incidents and operational issues to identify systemic weaknesses.
Use data to prioritize QA resources and testing activities.
Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D.
Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability.
Mandatory Experience
6+ years of professional QA experience, including at least 2 years in a QA leadership or management position.
Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider.
Proven experience managing QA engineers and coordinating testing across multiple products or development teams.
Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality.
Demonstrated experience building or significantly improving QA processes and testing frameworks.
Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing.
Practical experience with test automation frameworks and automated testing strategies.
Good understanding of web technologies, APIs, databases, and modern software development practices.
Experience working with Agile development teams and CI/CD pipelines.
Strong analytical capabilities, critical thinking, and structured problem-solving skills.
Ability to independently identify quality risks and challenge technical or business decisions.
Proven ability to prioritize effectively and deliver results in a fast-paced environment.
Strong communication, stakeholder management, and leadership skills.
Hands-on technical capability and willingness to investigate complex issues directly.
AI & Automation Expectations
Practical experience implementing or managing QA automation.
Familiarity with AI-assisted development or testing tools.
Ability to evaluate and introduce AI solutions into QA workflows.
Understanding of the opportunities and limitations of AI-generated tests.
A clear mindset toward reducing repetitive manual work and improving QA productivity through technology.
Technical Knowledge
Experience with several of the following:
Playwright, Cypress, Selenium, or similar automation frameworks.
REST APIs and Postman.
SQL and database validation.
Git and CI/CD pipelines.
Jira, Confluence, TestRail, Xray, or similar tools.
Browser developer tools and network debugging.
JavaScript/TypeScript or other relevant scripting languages.
AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions.
Kafka or other event-driven architectures.
Preferred Qualifications
Experience working for a B2B iGaming platform provider.
Experience managing QA across multiple brands, jurisdictions, or markets.
Experience testing payment systems, casino integrations, and complex bonus engines.
Experience implementing automation and AI-driven improvements with measurable results.
Familiarity with production monitoring, incident management, and quality analytics.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Germany; Austria; Netherlands; France; Spain; Portugal
About The Company
Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery.
Responsibilities
1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives.
2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects.
3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention.
4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach.
5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations.
6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland.
7. Penetrate and develop specific market segments within the region at the end user level.
8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory.
9. Assist management with specialized market knowledge within end-user standard industrialized codes.
10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors.
11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration.
12. Assist in developing new products based on the needs of the end users in the market.
13. Run product trials and evaluations through sales cycle.
14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account.
15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential.
16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals.
17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely.
18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues.
19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities.
20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters.
21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely.
22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible.
23. Performing all the duties as assigned by Supervisor.
24. Close business and turnover to the assigned distributor.
25. Any other tasks as required by the business.
Requirements
Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred.
5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential.
Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors.
Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases.
A proven track record with a distinct hunter mentality.
Ability to nurture a sustainable, relationship‑oriented approach to account management.
Existing network of distributors, converters, or industrial partners is highly desirable.
International sales experience preferred.
Ability to think ahead and plan over 1-2 year time span.
Ability to organize and manage multiple priorities.
Sales and service systems development and deployment.
Problem analysis and problem resolution at both a strategic and functional level.
Technical skills in strategic planning and sales planning.
Distributor training and development.
Strong customer orientation.
Excellent interpersonal and communication skills including presentation skills.
Team player.
Commitment to company values.
Computer proficiency.
Ability to complete significant travel - up to 75%.
Fluency in English; proficiency in the local language is a strong advantage.
Location: Warsaw, Poland; Kraków, Poland; Vilnius, Lithuania; Riga, Latvia; Budapest, Hungary
RateHawk
is part of
Emerging Travel Group
— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a
Junior Account Manager
, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.
This is an IC role, not a Team Lead position.
This is a remote vacancy open to candidates residing in
Poland, Lithuania, Latvia and Hungary
.
What You’ll Do:
Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, with the objective of increasing partner performance and engagement.
Collaborate with the sales function to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs.
Conduct follow-up communications with current and prospective partners for the purpose of providing system training and enhancing partners’ understanding and utilization of provided platforms.
Position and promote the client’s brand within the travel trade sector through the delivery of ongoing product presentations and representation at relevant industry networking events.
Advise on the resolution of incident-related matters affecting partners, facilitating support and ensuring timely communication between involved parties.
Oversee payment-related processes on behalf of the client, including the verification and control of transactions, and provide recommendations to ensure the accuracy and integrity of payment operations.
Prepare and submit regular comprehensive reports utilizing the client’s CRM and internal systems, offering analysis and insights regarding partner activities, market developments, and other relevant metrics.
Requirements
Must have:
Relevant Experience.
Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry;
Market Knowledge.
Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
Language knowledge
. Fluent in English, and either Lithuanian, Latvian or Polish, other languages are advantageous.
Travel Requirements.
Up to 10% of travel time may be required;
Analytical skills.
Used to data-driven decision-making, metrics-driven and good with numbers;
Personal skills.
Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
International mindset.
Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Note: only CVs in English will be considered.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
https://www.emergingtravel.com/career/hr-policy/
Задачи:
— Встраивание новых типовых технологий развертывания в CI/CD для автоматического регресионного тестирования
— Декомпозиция текущего пайплайна на компоненты
— Развитие IaC на базе ansible/terraform для внутренних сервисов и раннеров
— Обеспечение observability (мониторинг и алертинг) и сбора метрик с лабораторных, тестовых окружений и внутренних сервисов
Требования:
— Уверенное знание и владение Gitlab-CI, Ansible, git, terraform
— Навыки администрирования и траблшутинга OS Linux
— Опыт написания shell скриптов: bash, sed, awk, grep и т.п.
— Опыт контейнеризации, мониторинга и логирования сервисов в Docker (или подобных)
— Опыт работы с системами автоматизации сборки GNU Make, CMake, Git, Task
— Понимание принципов работы загрузчиков: BIOS, UEFI, uBoot, GRUB и т.п.
— Знание Python на среднем уровне, достаточном для написания модулей Ansible и автоматизации процессов CI/CD
— Знание основных технологий: Security Hardening, Network Policies, mTLS, Secrets Management, RBAC, Container/Database Security, Repository Manager
— Понимание принципов клиент-серверного взаимодействия REST API
Желательно:
— Опыт построения наглядных автоматизированных решений мониторинга/алертинга и логирования в сложных микросервисных системах
— Реализация на практике конвееров CI/CD с интеграцией инструментов observability с нуля в облачных решениях
— Знание сетевых технологий: модель OSI, принципы маршрутизации
— Опыт работы с terragrunt, lxc, k8s
— Опыт работы со SberCloud
Условия:
— Официальное оформление по ТК РФ
— Профессиональные митапы и встречи для обмена опытом
— Сообщества по интересам: спорт, игры, книги, аниме
— Гибкий график без контроля времени работы
— ДМС со стоматологией с первого месяца работы
— Обучение: сертификация, профильные курсы, конференции, митапы, хакатоны, CTF-ы
— Свободная атмосфера без дресс-кода и бюрократии
— Поддержка креатива и возможность профессионального роста
— Скидки на фитнес, покупки и другие услуги от партнеров
— Корпоративные мероприятия, спортивные старты, мерч и подарки
Location: North America - Remote
Workplace: Remote
Douro Labs is the core development team behind the Pyth Network. We're looking for a Market Analyst to track the crypto markets, specifically prediction markets and perpetual futures, and turn that understanding into business opportunities for Pyth.
This role is for an analyst who can read the market and explain why it matters to us: someone who can pull on-chain and venue data to quantify a new trend one hour and write the report that convinces the team to act on it the next. You will serve as our eyes on two of the fastest-moving areas in crypto, covering the market side (monitoring events, trader conversations, volumes, and new venues across prediction markets and perps) and the product side (translating that research into a clear picture of our users and concrete opportunities for Pyth).
- Location: Remote (US or Europe)
- Type: Full-time
- Reports to: Head of Technical Operations
About Our Team and Your Role
We are a well-rounded team: half of us are tech whizzes, while the other half excel in building partnerships with institutional clients, prime brokers, and the global financial infrastructure community. Curiosity and rigor are key to how we operate.
Remote Work: Our team is spread across the globe, from the US and South America to Europe and Asia. We are a digital-first organization where remote work is the norm.
Startup-level Speed: We thrive in the dynamic DeFi space and need an analyst who can go from question to answer quickly, without waiting for direction.
The Mission: You will be shaping how Pyth grows in prediction markets and perpetual futures. As these markets expand and new venues launch, your research will inform where we build next and how we serve the teams building on our data.
About the Role
This is a hybrid research/strategy role. At the outset, you'll monitor prediction markets and perps day to day and connect what's happening to our business. Over time, your research is expected to directly shape product decisions and new opportunities across Pyth.
We want research that leads to action: every piece of work should end with a clear view on what it means for Pyth and what we should do about it.
Responsibilities
Market Monitoring
- Track news, launches, and structural shifts across prediction markets and perpetual futures
- Monitor the conversations where traders are active, including X, Discord servers, Telegram groups, and other trader communities, to spot sentiment shifts and emerging trends early
- Follow volumes, open interest, funding rates, and market share across major venues
- Connect recent events to their impact on Pyth and share timely takeaways with the team
- Maintain a current view of the competitive landscape, including oracles and data providers serving these markets
User Research
- Research prediction market and perps protocols to understand how they use price data
- Map who our users are, what they need, and where current solutions fall short
- Build dashboards and datasets the team can use to follow these markets
Product Opportunities
- Turn research findings into concrete product ideas for Pyth
- Size opportunities using market and on-chain data
- Work with product, engineering, and BD to prioritize and pressure-test ideas
- Track how launched initiatives perform against the original thesis
Research and Reporting
- Write clear, convincing research reports for internal and external audiences
- Present findings and recommendations to leadership
- Build a repeatable research process the team can rely on
About You
- Background as an analyst at a crypto research firm or in a research/data role at a perps exchange or prediction market
- Deep understanding of prediction market and perpetual futures market structure
- Active in trader communities and comfortable picking up signal from X, Discord, and Telegram
- Proficient with data analysis tools (SQL, Python, Dune or similar)
- Strong writer with a track record of research that drives decisions
- Analytical and a self-starter, comfortable owning a research agenda independently
- Comfortable with startup pace and evolving scope
Think you've got what it takes to build the most talented team in the world? We'd love to meet you.
Location: Tokyo
Workplace: Hybrid
Data Sales Director, Japan
International Data Sales | ICEYE
ROLE HIGHLIGHTS
Job title: Data Sales Director
Location: Tokyo, Japan
Department: International Data Sales
Reports to: Head of International Data Sales
Employment type: Permanent
Workplace model: Tokyo, Japan, with national and international travel
Security: Employment is subject to applicable security screening, as required for defence-related roles in Japan
WHY THIS ROLE MATTERS
As a Data Sales Director for Japan, you'll be at the forefront of ICEYE's commercial growth: hunting, cultivating, and closing data sales opportunities across the Japanese market. You'll build strategic relationships with defence, intelligence, and security customers in a country with deep roots in advanced technology and a growing focus on sovereign geospatial capability, driving adoption of the world's leading SAR satellite constellation.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1,000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own territory planning and execute end-to-end sales campaigns across Japan, from lead generation through to contract close
- Initiate and develop executive-level relationships with defence, intelligence, and security customers across Japan, directly and through the agency and vendor ecosystem
- Lead contract negotiations and deliver customised proposals in coordination with marketing
- Build and manage a healthy customer pipeline, accelerating adoption of ICEYE's satellite imagery data and products
- Work with partners to extend reach and identify new opportunities across the assigned territory
- Ensure long-term customer success and satisfaction within key strategic accounts
- Engage with Japanese defence procurement frameworks and government contracting processes (e.g. ATLA, Ministry of Defense) to position ICEYE effectively in the region
WHAT WE'RE LOOKING FOR
Must Haves
- Proven track record in a hunting sales role within the Japanese market
- Extensive existing customer network across Japan, particularly in defence, intelligence, or security sectors
- Demonstrated ability to lead complex contract negotiations and close high-value deals
- Self-motivated and able to manage a pipeline independently with a high degree of autonomy
- Strong verbal and written communication skills in Japanese and English
Nice to Haves
- Background in geospatial, satellite imagery, or Earth Observation sales
- Experience in Aerospace and Defence, consulting, or other relevant tech-focused industries
- Familiarity with the agency and vendor ecosystem in the Japanese and wider Asia-Pacific defence and intelligence market
- Understanding of Japanese sovereign defence programmes and procurement structures
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible, we set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious, go deep, ask questions, listen carefully, and think critically. Understand the 'why' behind decisions.
- See the big picture, stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork, create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team, we win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun, what we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11568 Marketing & Outreach Coordinator
Independent Contractor – CPT-11568 Marketing & Outreach Coordinator/Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The company is a boutique fractional-CMO firm serving homebuilders, real estate companies, and founder-led businesses. The company is seeking a reliable, detail-oriented Marketing & Outreach Coordinator to take ownership of recurring marketing production, coordination, and outreach activities.
The VA will support the owner by managing day-to-day marketing execution, keeping campaigns and projects on schedule, coordinating with external creative and development partners, and ensuring deliverables are completed accurately and on time.
The ideal candidate is highly organized, self-managing, dependable, and detail-oriented, with the ability to work independently, meet deadlines, and keep projects moving without requiring constant follow-up.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email Campaign Production
Build, format, schedule, and QA email marketing campaigns
Manage email lists, segments, and campaign data
Ensure email campaigns are properly formatted and ready for deployment
Review campaigns for broken links, formatting issues, and other errors before scheduling
Monitor campaign performance and compile relevant reporting
Maintain organized email campaign records and assets
Social Media Coordination
Schedule and publish social media content in Metricool using the provided content calendar and captions
Monitor the social media publishing queue
Confirm scheduled posts go live as expected
Review scheduled content for obvious formatting or publishing issues
Flag content that appears off-brand, incomplete, or broken
Maintain an organized social media publishing schedule
Local & Community Outreach
Research local advertising, sponsorship, networking, and event opportunities in client markets
Identify relevant opportunities for clients based on their industry and target market
Maintain an organized outreach and opportunity calendar
Coordinate outreach to advertising, sponsorship, and event contacts
Track outreach activity, responses, deadlines, and follow-ups
Conduct timely follow-up on active opportunities
Keep the owner informed of relevant opportunities and outstanding follow-ups
SEO Execution
Perform basic on-page SEO updates
Assist with keyword tracking and rank monitoring
Complete local SEO tasks as assigned
Help maintain accurate business and location information
Monitor basic SEO performance
Assist with monthly SEO reporting
Identify and flag basic SEO issues requiring further review
Production QA & Project Coordination
Review deliverables from designers and web developers against the provided project brief
Check deliverables for accuracy, completeness, formatting, and alignment with requirements
Track requested revisions and outstanding items
Coordinate feedback between the client, designer, and web developer as needed
Maintain project timelines and deadlines
Follow up with team members and vendors to keep projects moving
Flag delays, issues, or missing information to the owner promptly
Content & Marketing Collateral Support
Assist with light content production and formatting
Format marketing materials, documents, and campaign assets
Organize marketing files, graphics, copy, and other campaign materials
Assist with preparing collateral for campaigns and proposals
Maintain organized folders and marketing assets for easy access and reuse
Reporting & Administrative Support
Assemble monthly client marketing snapshots using platform analytics
Gather relevant campaign, social media, website, and SEO performance data
Organize marketing metrics into clear and easy-to-review reports
Maintain tracking documents and recurring marketing calendars
Keep marketing tasks, deadlines, and follow-ups organized
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience in marketing coordination, marketing support, digital marketing, or a similar role
Strong written English and professional communication required
Experience with email marketing platforms such as Mailchimp, Constant Contact, ActiveCampaign, or similar required
Basic SEO knowledge and experience with SEO tools required
WordPress experience required
Strong organizational and project-management skills required
Ability to manage deadlines and recurring marketing activities independently required
Experience with social media scheduling platforms preferred
Metricool experience is a plus
Canva or basic graphic design experience is a plus
Experience working with real estate, homebuilder, or professional-services clients is a plus
CRM experience is a plus
Project-management software experience is a plus
ClickUp experience is strongly preferred
IDEAL CANDIDATE PROFILE
Highly organized and detail-oriented
Reliable and consistent in completing recurring marketing tasks
Able to work independently with minimal supervision
Strong written English and professional communication skills
Comfortable managing multiple deadlines and recurring responsibilities
Proactive about identifying issues and following up before deadlines are missed
Comfortable coordinating with designers, developers, content partners, and clients
Able to follow established processes while also taking ownership of assigned tasks
Strong quality-control mindset with an eye for detail
Comfortable learning and working across multiple marketing platforms
Able to maintain reliable overlap with US Eastern business hours
Interested in supporting a boutique marketing agency and its client accounts
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Mailchimp / Constant Contact / ActiveCampaign or Similar Email Marketing Platforms
Metricool
WordPress
Basic SEO Tools
Canva
ClickUp or Similar Project Management Platforms
CRM Platforms
Google Workspace / Microsoft Office
Work Schedule
Contracted Hours per Week: 10-15 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-15 hours/week
Daily Working Time: Flexible EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Clear, Professional English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Los Angeles, USA
Art Directors at Riot drive the quality and performance of their team, establishing direction and goals that provide clarity and focus. Your scope of responsibilities include leading with vision, strategic partnership across the game, a deep understanding of audience resonance, overall team culture and performance, growth of your direct reports, and directing your team on successful execution of your vision and strategy.
As an
Art Director
an unpublished R&D product, you will help bring the game’s visual direction to life in a new game for players around the world. You will translate our creative direction into a distinctive, emotionally compelling, production-ready visual identity that supports gameplay, strengthens character appeal, and meets the craft bar players expect from Riot. You will partner closely with Creative Direction, Game Leadership, cross-disciplinary teams, and external partners to translate the game’s visual ambition into a cohesive, art direction.
Responsibilities:
Steward the game’s visual identity from concept through production
Translate creative direction into clear visual standards, production practices, and scalable art workflows
Drive visual quality, appeal, and gameplay readability across all player-facing art
Apply deep expertise in the art style across art, animation, VFX, visual storytelling, and character-driven experiences
Balance artistic ambition with technical requirements and production realities
Build, lead, and mentor high-performing internal and external art teams
Direct co-development partners, vendors, and distributed creative talent to deliver consistently high-quality work
Partner across design, narrative, audio, engineering, product, and IP to ensure art strengthens the player experience
Provide clear visual feedback through reviews, paintovers, references, and development guidance
Maintain deep awareness of the art style, creative influences, and evolving player expectations
Required Qualifications:
12+ years of experience developing games, with 8+ years leading art teams
Experience as an Art Director or key artistic decision maker on at least one shipped 3D game
Experience delivering games with strong character appeal in both model and animation
Strong understanding of the pipelines, production techniques, and technical constraints required to deliver stylized visuals in games
Strong artistic judgment across character design, composition, shape language, color, lighting, animation, VFX, and gameplay readability
Experience balancing visual quality against technical, production, platform, and team-size constraints
Experience building, leading, mentoring, and aligning art teams across cross-functional game development
Experience directing external vendors or distributed art teams
Champion of healthy creative processes that support iteration, alignment, scalable production, and strong artistic quality
Experience leveraging emerging technologies and workflows, to accelerate visual development while maintaining artistic quality, authorship, and creative integrity
A portfolio demonstrating strong artistic judgment, visual clarity, compositional skill, and stylistic range
Experience developing games in modern game engines (i.e. Unreal, Unity, etc)
Desired Qualifications:
Experience developing art direction for live-service, multiplayer, or other technically constrained games
Experience with 3D games that place high demands on character appeal, animation, VFX, camera, gameplay readability, or combat clarity
Working knowledge of stylized rendering techniques, VFX, animation, and visual clarity for gameplay
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: This is a Remote Role for candidates based in Montreal, Quebec
About the Department
The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
What you'll do
You'll drive new business by identifying and qualifying target commercial accounts for Cloudflare’s Enterprise service plan. This is a great opportunity for a Sales Professional to help build the business in Eastern Canada. You will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Responsibilities
Develop and execute against a comprehensive account/territory plan
Increase sales in a defined territory and/or account list to achieve revenue targets
Create and articulate compelling value propositions for Cloudflare services
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts
Ensure customer satisfaction
Develop and maintain partner relationships as it relates to customer base
Requirements
Bachelor's degree or equivalent experience
Bilingual
Minimum 3 years of direct technical sales experience
Experience selling solutions related to Cyber Security, Networking, Cloud Solutions, SaaS, IaaS, PaaS is a plus
Mid to advanced understanding of computer networking and “how the internet works”
Aptitude for learning complex technical concepts/terms (technical background in engineering, computer science, or IT strongly desired)
Strong interpersonal communication (verbal and written) and organizational skills
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced, dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
УдалённоRemote, United States
ГибридParis, France; Bordeaux, France; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
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