Location: Budapest, Hungary; Warsaw, Poland
About Us
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
Our client is a global industrial leader operating in over 100 countries, known for its advanced manufacturing footprint and commitment to driving digital innovation across its factories and supply chain. They are currently undergoing one of the most significant ERP and operational technology transformations in their industry to modernize systems, improve efficiency, and enable next-generation operations.
We are looking for an experienced
Business Process Owner with strong SAP Project System (PS) expertise specifically within manufacturing environments
. This is
not a finance-focused SAP PS role
. The focus is on project-driven manufacturing processes, project structures, manufacturing execution dependencies, materials, resources, milestones, and integration with adjacent production and supply-chain processes.
You will act as the bridge between Manufacturing teams and SAP / Digital delivery teams, supporting
Fit-to-Template, process mapping, gap analysis, deployment readiness, UAT, cutover, Go-Live, and hypercare
.
CONTRACT:
Freelance / contractor assignment; 3 months rolling
LOCATIONS:
Budapest or Warsaw
NOTES:
SAP PS experience in a logistics and manufacturing context is required.
Responsibilities
Lead business readiness for
SAP S/4HANA PS within manufacturing operations
.
Align local manufacturing teams with the program’s
Core Model / Global Template
.
Prepare and facilitate
Fit-to-Template / Fit-to-Standard workshops
.
Map project-driven manufacturing processes, dependencies, milestones, materials, and operational workflows.
Perform gap analysis and identify deviations from the standard process model.
Gather and clarify business requirements and translate them into actionable inputs for SAP / Digital teams.
Coordinate with Manufacturing, Production, Supply Chain, Engineering, and SAP delivery teams.
Support
UAT, cutover, Go-Live, and hypercare
activities.
Contribute to change management, user adoption, and process training.
Capture and share best practices across manufacturing deployments.
Requirements
Strong functional expertise in
SAP Project System (PS) within a manufacturing environment
.
Solid hands-on experience with
SAP S/4HANA
.
Strong understanding of
project-driven manufacturing / engineer-to-order or similar project-based production processes
.
Experience working with project structures such as
WBS elements, networks, activities, milestones, and project-related materials/resources
.
Understanding of integration between SAP PS and manufacturing-related areas such as
PP, MM, procurement, logistics, and engineering
.
Experience with international
SAP transformation, Core Model, or Global Template rollouts
.
Hands-on experience with
Fit-to-Template, gap analysis, process mapping, UAT, cutover, Go-Live, and hypercare
.
Fluent English and strong ability to work between Manufacturing and IT / Digital teams.
Location: Dhahran, Saudi Arabia
Eram Talent is hiring for one of its most prestigious clients in Saudi Arabia for experienced Rotating Equipment Engineers specializing in Turbine Testing or Pump Testing.
The primary responsibility of this role is to plan, execute, and evaluate mechanical, functional, and performance testing of overhauled rotating equipment, with a specialization in either industrial steam turbines or pumps. The role requires strong technical expertise in equipment assembly, testing procedures, instrumentation, vibration analysis, performance evaluation, troubleshooting, and quality assurance to ensure equipment reliability, safety, and compliance with applicable industry standards.
Key Responsibilities
As the successful candidate, you will be required to perform the following:
1. Test Engineering & Planning
Review equipment drawings, technical specifications, overhaul reports, repair scopes, and testing requirements to establish appropriate test procedures, operating conditions, and acceptance criteria.
Develop and review test plans, verify test rigs and systems, and ensure the availability and calibration of required instrumentation.
Ensure testing activities comply with applicable industry standards, client specifications, quality requirements, and workshop safety procedures.
2. Mechanical, Functional & Performance Testing
Execute mechanical, functional, and performance testing of overhauled rotating equipment, specializing in either steam turbines or pumps.
For turbine testing, perform slow-roll, uncoupled run, overspeed, trip, governor, trip-and-throttle valve, lubrication, vibration, temperature, and leakage tests, as applicable.
For pump testing, conduct hydrostatic, mechanical running, and performance tests, including the evaluation of flow rate, differential head, pressure, power consumption, efficiency, vibration, bearing temperature, and leakage, as applicable.
Verify equipment operating conditions, test-system readiness, instrumentation accuracy, safety interlocks, and protective systems before and during testing.
3. Performance Evaluation & Technical Analysis
Evaluate test results against approved procedures, manufacturer specifications, contractual requirements, and applicable testing standards.
For turbines, assess speed, steam conditions, power output, efficiency, heat rate, valve response, and governor stability, as applicable.
For pumps, evaluate head-flow characteristics, efficiency, power requirements, operating curves, and performance against specified duty points and acceptance criteria.
Interpret test data, identify performance deviations, and recommend corrective actions to achieve the required operating and acceptance parameters.
4. Diagnostics, Troubleshooting & Root Cause Analysis
Diagnose mechanical and performance-related issues, including excessive vibration, bearing problems, shaft misalignment, thermal effects, lubrication issues, abnormal temperatures, leakage, and instability.
For turbines, investigate rotor dynamics, steam-path losses, governor malfunctions, trip-system issues, and lubrication-related failures.
For pumps, investigate cavitation, hydraulic instability, inadequate flow or head, seal leakage, impeller-related issues, bearing failures, and abnormal operating conditions.
Conduct root cause analysis (RCA), recommend corrective and preventive actions, and validate equipment performance through retesting where required.
5. Technical Documentation & Quality Assurance
Prepare and review test procedures, inspection records, calibrated-instrument lists, performance curves, certified test reports, deviation reports, and technical recommendations.
Document test results, identify non-conformities, and coordinate corrective actions with repair, assembly, inspection, and quality teams.
Ensure complete technical documentation and verification of acceptance criteria before recommending equipment release to service.
6. Equipment Assembly & Workshop Support
Provide technical guidance on rotating equipment assembly, rotor and shaft inspection, bearing and seal clearances, alignment, and mechanical integrity verification.
Support workshop teams in resolving assembly, repair, testing, and performance-related issues.
Collaborate with engineering, maintenance, quality, and workshop personnel to improve equipment reliability, testing effectiveness, and compliance with technical requirements.
Requirements
Bachelor's degree in Mechanical Engineering from a recognized and approved program.
At least 15 years of rotating equipment experience, including a minimum of 8 years of relevant hands-on experience in industrial steam turbine or pump repair, overhaul, assembly, diagnostics, or testing.
Demonstrated practical experience in either steam turbine testing or pump testing, including mechanical running tests, performance evaluation, troubleshooting, and technical reporting.
Strong knowledge of rotating equipment fundamentals, vibration analysis, rotor dynamics, shaft alignment, bearings, seals, lubrication systems, and machinery protection.
Experience with mechanical and performance testing instrumentation, including vibration, temperature, pressure, flow, speed, and power measurement systems.
Ability to interpret technical drawings, equipment specifications, test procedures, performance curves, and applicable industry standards.
Proven capability in root cause analysis, technical problem-solving, performance assessment, and preparation of detailed engineering reports.
Preferred Qualifications
Relevant OEM training or specialized technical training in steam turbines or pumps.
Experience with applicable API standards and other recognized rotating equipment testing standards.
Mobius vibration analysis certification, Category II or higher, or equivalent qualification.
ICML MLA I or an equivalent lubrication certification.
Hands-on experience with workshop test rigs, instrumentation systems, machinery protection systems, and equipment acceptance testing.
Experience in industrial, oil and gas, petrochemical, power generation, or other process-industry environments.
Specialization:
Candidates must have substantial hands-on expertise in either
Steam Turbine Testing
or
Pump Testing
.
Location: Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
We are seeking a Manufacturing Engineer to join our Mechanical Services Shops. Mechanical Services Shops is responsible for providing rotating and static equipment repair and fabrication of components.
Your primary role is to develop and optimize routes for precision components produced through machining, additive, welding, casting, heat treatment, and related processes. You will ensure designs are executable and that operations achieve safety, quality, delivery, cost, and capacity objectives.
Key Responsibilities
As the successful candidate you will be required to perform the following:
·
Process Development:
Create routings, process plans, work instructions, control plans, inspection points, and production standards for new and repaired components.
·
Design for Manufacturability:
Review drawings and models, identify risks, recommend tolerances and appropriate method, and coordinate technical queries with reverse engineering and quality teams.
·
Production Planning & Optimization:
Balance capacity, sequence operations, define tooling and fixtures, reduce setup and cycle time, and improve throughput, yield, and equipment utilization.
·
Failure & Root-Cause Analysis:
Investigate machining, fabrication, dimensional, material, and assembly failures using structured problem-solving; implement verified corrective and preventive actions.
· Industrialization & Governance
: Lead fabrication of parts, process validation, material supplier technical reviews, and transfer of qualified methods into repeatable production.
Requirements
You will hold a Bachelor's degree in Manufacturing, Mechanical, Industrial, Production, or Materials Engineering from a recognized and approved program.
You will have at least 15 years of manufacturing-engineering experience, including a minimum of 8 years developing and optimizing industrial production processes for Aerospace or Oil and Gas.
Broad knowledge of machining and at least two additional processes such as additive manufacturing, casting, heat treatment, or assembly is required.
Proficiency in process planning, tooling and fixture design, CAD/CAM collaboration, capacity analysis, and production-data interpretation is necessary.
SME CMfgE, ASQ CQE, Lean Six Sigma Green Belt, or comparable professional certification is preferred.
Having simulations certification and all siemens certification for NX CAD/CAM/CAE (NX Teamcenter quality associated Certificate, NX CAD Design Associate Level Certificates, NX CAM Manufacturing Associate Certificate, NX Simcenter 3D CAE Associate Certification, NX Additive Manufacturing Associate Certification, NX Teamcenter quality associate Certificate, NX Designer Certified Professional (NX) Certification) is strongly preferred.
Location: Barcelona, Spain
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We are looking for an
Ad Account Manager (FB & Google Ads)
to join the
Colibrix Partners
team. We aren't just a service provider-we are a growth engine for our partners. Your role is to be the primary support for clients who need high-quality ad accounts and reliable payment solutions to scale their traffic. While our focus is on building the best environment for our partners, you will also leverage the Colibrix One fintech ecosystem to provide seamless financial infrastructure and card solutions for ad spend.
Key Responsibilities
Maintain daily communication with partners to ensure their scaling needs are met and projects stay on track
Manage the full cycle of providing ad accounts for rent including setup and ongoing technical support
Execute daily monitoring of budget pacing and KPI performance to ensure accounts are running efficiently
Identify specific growth points and optimization strategies to help partners increase their ROI
Analyze traffic data and retail media placements to find ways to maximize placement efficiency
Build clear and actionable reports that translate complex data into practical insights for partners
Test new advertising tools and hypotheses to keep our partners at the forefront of industry best practices
Collaborate with internal technical teams to resolve account issues and streamline payment flows
What you need to succeed in this role
2 years of experience as an Account Manager or in Client Service within a marketing agency or affiliate network
Solid hands-on experience with Google Ads and Facebook Ads plus a deep understanding of the arbitrage landscape
Knowledge of retail media and the principles of digital advertising efficiency
High proficiency in Excel or Google Sheets and the ability to interpret complex data into clear insights
Fluent Russian and English at an Intermediate level or higher to communicate effectively with a global partner base
A proactive team player mindset with the ability to thrive in a multitasking environment and take full ownership of partner success
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Dhahran, Saudi Arabia
We are seeking a
Mechatronics Engineer
to join our
Facility Maintenance
team within Mechanical Services Shops. The team is responsible for maintaining facility infrastructure, industrial machinery, and supporting equipment to ensure safe, reliable, and efficient operations.
Your primary role will be to ensure the reliability, maintainability, and safe operation of integrated mechanical, electrical, control, robotic, and automated systems across the facility. You will lead troubleshooting, preventive and predictive maintenance, equipment upgrades, and lifecycle management for facility equipment and production machinery.
Key Responsibilities
Facility & Equipment Maintenance:
Develop and implement maintenance strategies for facility equipment, CNC machines, balancing machines, robots, furnaces, test stands, pumps, compressors, conveyors, drives, sensors, and hydraulic and pneumatic systems.
Diagnostics & Root Cause Analysis:
Troubleshoot mechanical, electrical, servo, PLC, motion-control, hydraulic, pneumatic, and communication faults using drawings, diagnostic software, measurements, and failure evidence.
Preventive Maintenance & Reliability:
Establish asset criticality, preventive and predictive maintenance tasks, lubrication, alignment, vibration monitoring, thermography, calibration, spare-parts requirements, and condition-monitoring programs.
Modifications & Commissioning:
Engineer and validate equipment upgrades, safety circuits, drives, sensors, automation changes, and OEM retrofits through controlled design, testing, and change management.
Maintenance Planning & Governance:
Maintain CMMS records, maintenance plans, procedures, breakdown reports, KPIs, obsolescence plans, contractor controls, technical documentation, and training for maintenance personnel.
Facility Safety & Compliance:
Ensure maintenance activities comply with applicable safety regulations, operational procedures, equipment standards, and quality requirements.
Minimum Requirements
Bachelor’s degree in Mechatronics, Mechanical, Electrical, Automation, or Electromechanical Engineering from a recognized and approved program.
At least
12 years of industrial or facility maintenance experience
, including a minimum of
7 years supporting CNC machines, balancing machines, or integrated mechatronic systems
.
Strong hands-on knowledge of machine mechanics, bearings, alignment, hydraulics, pneumatics, motors, drives, servos, PLCs, sensors, robots, and safety interlocks.
Experience with OEM diagnostic tools, electrical and mechanical drawings, precision measurement, condition monitoring, and structured root cause analysis.
Demonstrated ability to develop preventive maintenance plans, manage critical spare parts, execute equipment upgrades, and support safe commissioning.
Preferred Qualifications
CMRP or CMRT certification.
Siemens or Rockwell automation training.
Robotics or CNC-machine OEM training.
Vibration analysis or thermography credentials.
Location: Indonesia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a highly creative and skilled In-House 3D Motion Graphics Artist to produce high-quality product animations for our brand. This role will be responsible for handling the entire 3D animation pipeline in-house—from concept development to final delivery. The ideal candidate will collaborate closely with our marketing and design teams to create visually compelling animations that showcase our products across various digital platforms.
Responsibilities
:
Own the end-to-end production of all in-house 3D product animations.
Conceptualize, design, and animate high-quality motion graphics that enhance product storytelling.
Collaborate with internal teams to create digital marketing, e-commerce, and promotional content.
Ensure all animations align with brand guidelines, messaging, and visual identity.
Oversee texturing, lighting, shading, and VFX enhancements to achieve photorealistic results.
Optimize animations for different formats, including social media, web, and advertising placements.
Keep up with the latest trends in 3D animation, AI-assisted tools, and motion design to improve workflow efficiency.
Software & Tools Expertise:
3D Animation & Modeling: Cinema 4D, Blender, Maya, Houdini, Unreal Engine.
Rendering & Visual Effects: Redshift, Octane Render, Arnold, Adobe Substance 3D.
Post-Production & Editing: After Effects, Premiere Pro, DaVinci Resolve.
AI & Automation Tools: RunwayML, Topaz Video AI, AI-assisted animation workflows.
Collaboration & Workflow: Adobe Creative Cloud, Notion, Frame.io, Slack, Trello.
Requirements
5+ years of experience in 3D motion graphics production with a strong portfolio.
Proficiency in Cinema 4D, Blender, Maya, Houdini, Unreal Engine, or equivalent software.
Expertise in animation principles, camera work, lighting, and rendering pipelines.
Ability to execute projects from concept to final delivery independently.
Experience working with marketing and branding teams to develop high-quality product animations.
Strong problem-solving skills, adaptability, and ability to meet tight deadlines.
Knowledge of liquid simulations, particle effects, and AI-assisted animation is a plus
Bonus Skills:
Experience with real-time rendering for AR/VR applications and metaverse projects.
Familiarity with motion capture workflows and procedural animation techniques.
Understanding of sound design integration and color grading for final video production.
Benefits
Competitive salary.
Ability to work remotely.
Collaborating with international teams, as you will be working for global company.
Significant room for growth over time
Location: Remote; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Preferable to have someone near one of our offices in NYC or San Francisco, but open to hiring around the US for the right candidate.
Join the frontier of shaping generative AI video and its legal landscape as an early lawyer at Runway wearing multiple hats. As AI Product & Partnerships Counsel, your mission is to enable the company to ship better products faster and accelerate product and data partnerships and other go-to-market deals. You are a self-starter who thrives at getting things done in fast-paced, unstructured environments. You have a passion for building scalable initiatives across our product and commercial legal workstreams.
You will serve as a strategic partner to product, engineering, partnerships, sales, marketing, and the Runway Executive Team. Comfort working within a highly technical, rapidly evolving area of the law is a must.
WHAT YOU’LL DO
- Become a go-to advisor for product legal matters, from design to launch, by providing pragmatic, product-motivated advice
- Accelerate AI product development and integrations by building playbooks and streamlining legal review of partnership deals, including data partnerships, IP and model licensing, procurement, reseller, and marketplace agreements
- Accelerate AI product adoption by closing deals with Runway’s strategic partners and customers. These include B2B SaaS customer contracts for our generative AI SaaS platform and APIs, DPAs, and order forms.
- Dive into the technical aspects of our generative AI products to learn them inside and out, to inform your advice to the business
- Closely follow (and even shape) technical, legal, and policy developments in AI and translate them into practical product guidance
- Implement practices allowing our legal team to scale our impact on the business, including enablement, self-serve resources, and AI-enabled automation
WHAT YOU’LL NEED
- 6+ years of relevant experience, including in-house experience at a fast-paced technology company
- Experience advising product development leaders and executives across a broad range of issues, especially IP and privacy
- Experience closing partnership and go-to-market deals, such as data partnerships; IP and model licensing; robotics, hardware, and compute agreements; reseller; and other partner, customer, and vendor deals
- Experience providing practical recommendations to senior leaders with limited time and information
- Sound judgment in ambiguity: track record of gathering key information quickly and helping the business make smart decisions
- Deep sense of ownership, whether you're advising our CEO on a novel legal issue or testing your new AI-enabled workflow for the nth time
- Bias for action: why put something off if you can do it now?
- Demonstrated interest in AI, creative tools or both
- J.D. and admission in good standing with at least one state bar
NICE TO HAVE
- Generative AI models and agentic workflow understanding and interest
- Experience closing strategic, IP-heavy partnerships
- Experience in B2C and B2B industries and in product-led and enterprise businesses
- Experience closing B2B SaaS customer deals
- Big Law and/or hypergrowth tech startup experience
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote, LATAM
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are looking for a commercially driven
Director, Business Development, Latin America
to lead Ondo’s institutional and strategic partnership growth across the region.
You will own the regional business development strategy and build relationships with banks, asset managers, brokerages, exchanges, wealth platforms, fintechs, custodians, family offices, and other institutional partners. You will identify the most attractive markets and opportunities, develop Ondo’s regional pipeline, and lead relationships from initial engagement through negotiation, launch, and expansion.
This is a senior, hands-on role requiring both strategic leadership and direct commercial execution. You will represent Ondo with senior decision makers, develop creative partnership and distribution models and navigate complex institutional sales cycles.
The ideal candidate combines a strong institutional network in Latin America with deep commercial judgment, regional market knowledge, and fluency in digital assets and financial services. They should understand how institutional clients evaluate new financial products and be able to position tokenized assets as credible solutions for investment, collateral, treasury management, distribution, and market access.
Fluency in both Spanish and Portuguese strongly preferred. The role will involve regular travel throughout Latin America.
Responsibilities
Define and execute Ondo’s institutional business development strategy across Latin America
Identify priority countries, client segments, distribution channels, and strategic opportunities across the region
Build senior relationships with banks, asset managers, brokerages, wealth platforms, exchanges, fintechs, custodians, family offices, and other institutional partners
Develop and manage a high-quality pipeline, progressing opportunities from initial engagement through commercial negotiation, contracting, launch, and expansion
Position Ondo’s tokenized products and infrastructure around the needs of institutional clients and regional markets
Structure distribution, integration, revenue-sharing, joint go-to-market, and other strategic partnership arrangements
Develop country-specific approaches that reflect local market structures, client needs, regulations, and adoption patterns
Partner with Product, Legal, Compliance, Engineering, Marketing, and Operations to develop and execute institutional opportunities
Provide regional market intelligence and client feedback to inform Ondo’s product, partnership, and go-to-market priorities
Represent Ondo at senior client meetings, conferences, industry events, and relevant policy discussions across Latin America
Establish clear regional goals, pipeline reporting, operating processes, and performance metrics
Build and lead a broader Latin American business development function as the region scales
Requirements
10+ years of experience in institutional business development, capital markets, asset management, banking, or digital assets
Strong network and track record of building institutional relationships across Latin America
Demonstrated success originating, negotiating, and closing complex, high-value commercial partnerships
Deep understanding of the Latin American financial-services landscape, including major institutions, distribution channels, market structures, and regional differences
Strong knowledge of digital assets, tokenization, stablecoins, blockchain infrastructure, or institutional crypto markets
Ability to translate complex financial and technical products into clear institutional use cases and commercial propositions
Excellent executive presence, communication, negotiation, and relationship-management skills
Strong strategic judgment combined with a willingness to operate hands-on across sourcing, pitching, negotiation, and execution
Ability to coordinate complex opportunities involving multiple internal and external stakeholders
Fluency in English, Spanish and Portuguese
Willingness to travel regularly throughout Latin America and collaborate across global time zones
Preferred Qualifications
Established relationships with banks, asset managers, brokerages, exchanges, fintechs, wealth platforms, or other relevant institutions in Brazil and Spanish-speaking Latin America
Experience with tokenized securities, stablecoins, treasury products, funds, capital markets, custody, or institutional trading infrastructure
Experience launching financial products or building new institutional markets across multiple Latin American countries
Familiarity with the regulatory and commercial environments of Brazil, Mexico, Argentina, Colombia, Chile, and other priority regional markets
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Justin Howie, Head of Brand Studio at
Customer.io
, and I'm looking for a Senior Brand Designer to join our small, close-knit creative team.
Brand Studio is the creative engine behind how
Customer.io
shows up in the world, from product launches and campaigns to the website and live events. We move fast, care deeply about craft, and operate at the intersection of strategy and production.
Our team is moving from a production function to a systems and platform team, powered by AI and self-serve tooling. AI sits at the center of how we work, and you'll shape how Brand Studio and the wider company use it for ideation, production, and self-serve creation. You'll own brand design execution across our biggest moments, and you'll build the templates, components, and AI-assisted workflows that let the rest of the company create on brand without waiting on us. You'll work closely with our Brand Designers, Motion Designer, Web Engineer, Product Designers, and Marketers.
This is a senior role with a runway. We're looking for a highly seasoned designer with strong business acumen, who manages up well and mentors others, and who we expect to grow into a Staff or Art Director role once you've proven yourself here.
If you lead with Design Craft, live at the frontier of AI for brand and creative, and want to build systems that help a whole company look and sound like one brand, this role is for you.
What we value
Design Craft with speed
— You hold high standards and know how to hit deadlines.
Curiosity about what's next
— You stay on the leading edge of brand and creative, from new AI tools to new techniques, and you share what you learn.
AI-native by default
— You reach for AI first, test what works on real projects, and teach others how.
Collaboration over silos
— You work closely with designers, developers, and marketers, and the output gets better because of it.
Bias for action
— You'd rather ship something great and iterate than wait for perfect, and you're energized by building.
Clear communication
— You ask the right questions, set clear expectations, and keep stakeholders in the loop without being asked.
Leadership beyond the work
— You mentor the people around you, manage up with confidence, and think like an owner of the business.
What you’ll do
Own brand design execution for product launches, using AI-native workflows to take concepts to launch-ready assets in days
Design website pages, templates, and components in close collaboration with our Senior Web Engineer
Develop campaign assets for digital and out-of-home advertising, produced with AI-native workflows so we can test more concepts and ship more variants
Design branded materials for events and conferences, including signage, stage graphics, and collateral
Build and maintain brand templates and libraries, including Figma libraries, prompt libraries, and custom tooling that turn our guidelines into on-brand output anyone can use
Own our AI creative stack: choose the tools, set the standards, and share what you learn with Brand Studio and the wider company
Enable teams across the org through workshops, playbooks, and guardrails that keep AI-assisted work on brand
Translate briefs from Product Marketing and Demand Generation into creative concepts, executed end to end
Partner with Product Design to keep brand and product expression aligned
Mentor designers on the team, give clear critique, and raise the Design Craft bar across Brand Studio
Work with Brand Studio leadership and senior stakeholders on priorities, tradeoffs, and the business case for creative investment
What we're looking for
7+ years of hands-on brand or visual design experience, ideally in-house at a B2B SaaS or tech company, with a record of senior-level ownership
A portfolio that shows range: brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work with a clear account of your process
Expert proficiency in Figma, including building and maintaining components and libraries within a brand system, and fluency in Adobe Creative Suite
Strong typography and layout instincts, and a track record of turning complex technical concepts into clear, compelling visuals
Business acumen: you connect design decisions to company goals, make the case for creative investment, and communicate fluently with executives
The ability to manage up and lead without authority: setting expectations, surfacing risks early, and driving alignment across Marketing, Product, and Exec
Mentorship experience: you've coached other designers and raised the craft bar around you
Deep, hands-on experience with AI image and design tools in your production workflow, plus fluency across the AI creative stack (image generation, LLMs, prompt design, workflow automation) with examples of workflows, templates, or tools you've built that help others create on brand
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$128k–$160k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute Zoom with a Recruiter
45-minute Zoom with the Head of Brand Studio
30-minute Zoom with a cross-functional leader
45-minute Zoom portfolio review and design exercise with Brand Studio
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Singapore
ABOUT THE TEAM
The Recruiting Programs team powers OpenAI’s top-of-funnel hiring engine. We design and deliver strategic, high-impact experiences and programs that attract top-tier talent to our mission. From intimate dinners that build deep connections to large-scale conferences that amplify our brand, we curate events that spark curiosity, showcase our work, and strengthen our reputation as the place where the world’s best builders come to do their life’s work. Our mission is to elevate OpenAI’s presence, engage exceptional candidates, and create pathways that bring world-class talent into the company.
ABOUT THE ROLE
We are seeking a highly organized and proactive Recruiting Events Program Coordinator to project manage the planning and execution of recruiting events across APAC.
Working closely with our Recruiting Events Manager and cross-functional partners, you will keep every event moving from kickoff through post-event closeout. You will build project plans, coordinate stakeholders, track milestones and dependencies, identify risks, and ensure every contributor understands their responsibilities and deadlines.
You will also oversee the operational details that create a seamless candidate experience, including event registration, attendee communications, logistics, onsite execution, and post-event reporting. You will prepare and adapt event materials and content that help stakeholders communicate clearly and feel prepared.
The ideal candidate is an experienced events program coordinator with a background in recruiting programs or employer brand, strong project-management skills, and a resourceful approach to problem-solving. You bring structure to ambiguity, strong attention to detail, and proactive follow-through, keeping stakeholders informed and events moving in a fast-paced environment.
This contract role is based in Singapore and may require occasional evening work or attendance at events outside standard business hours.
IN THIS ROLE, YOU WILL
- Project manage small recruiting dinners, meetups, mixers, and other assigned APAC candidate initiatives from kickoff through execution and post-event closeout, maintaining project plans, workback schedules, milestones, dependencies, and readiness checklists.
- Serve as the regional Recruiting event point of contact, partnering with the Recruiting Events Manager and APAC Recruiting Manager to align event priorities, support needs, and timelines.
- Partner closely with Recruiting Partners, Hiring Managers, Global Events, Workplace, and other cross-functional teams to clarify responsibilities and complete Recruiting-owned deliverables on time.
- Coordinate invite lists with Recruiting Partners and prepare event invitations, candidate emails, reminders, and follow-up communications so recruiters can focus on recruiting and candidate engagement.
- Own Swoogo setup and administration for assigned events, including registration pages, RSVP and waitlist management, attendee communications, reporting, and check-in preparation.
- Prepare and adapt event briefs, presentation materials, employee prep materials, speaker and panel questions, talking points, and other event content for regional audiences.
- Serve as the onsite Recruiting point of contact for assigned events, working with Global Events and Workplace partners to support a seamless candidate and attendee experience.
- Support purchase requests, invoice processing, expense reconciliation, and budget tracking through established processes.
- Track attendance, candidate engagement, feedback, and other success metrics; prepare post-event recaps and coordinate follow-up handoffs to Recruiting Partners.
- Use ChatGPT and Codex to improve workflows, standardize processes, automate repetitive work, and lead operational improvements that help scale regional recruiting initiatives.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE
- 5+ years of experience in recruiting marketing, event management, or a related field, with a track record of managing multiple events and competing priorities.
- Strong project-management skills, including managing timelines, owners, dependencies, and risks; keeping cross-functional stakeholders aligned; and flagging blockers early.
- Strong attention to detail across communications and all aspects of event planning.
- Excellent written and verbal communication skills, with experience creating event materials and coordinating with stakeholders across teams and time zones.
- The ability to work independently, bring structure to changing priorities, solve problems proactively, and follow through on commitments.
- Proficiency working on a Mac and confidence learning new tools and systems.
- Experience using ChatGPT, Codex, or other AI tools, or enthusiasm for incorporating them into your daily workflow.
- Availability to support occasional evening work and onsite event execution.
- A background supporting recruiting programs or employer brand initiatives is strongly preferred.
- Swoogo experience is preferred, not required.
- Experience with Ashby or another applicant-tracking system is preferred, not required.
KEY SUCCESS TRAITS
- Operates at speed without sacrificing quality.
- Highly organized and detail-oriented.
- Strong sense of ownership and accountability.
- Resourceful and proactive problem solver.
- Comfortable navigating ambiguity and changing priorities.
- Embraces AI-first ways of working and continuously seeks opportunities to improve processes through technology.
- Collaborative, positive, and team-oriented.
ABOUT OPENAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities and seek to safely deploy AI systems through our products.
AI is an extremely powerful tool that must be created with safety and human needs at its core. To achieve our mission, we value the many different perspectives, voices, and experiences that represent the full spectrum of humanity.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the benefits of AI to be widely shared. Join us in shaping the future of technology.
Location: Belgrade, Serbia
Workplace: hybrid
Implementation Manager - Belgrade
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: San Francisco, United States
Workplace: hybrid
Implementation Manager - San Francisco
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Core Apps product team and a strategic thought partner to its product leads. You’ll help set product direction for Claude Code and other new bets across Core Apps: bringing a point of view on where to invest, how to grow our Apps business, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes product decisions.
Responsibilities:
Act as a strategic thought partner to Core Apps product leads, helping shape product strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Core Apps, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions facing the business, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Core Apps measures success, establishing the core metrics and measurement frameworks that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Core Apps, and personally lead the highest-stakes analyses
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Core Apps needs to support rapid iteration and decision-making as our products grow
You may be a good fit if you have:
Have extensive experience in data science, including leading analytics for a product area at significant scale
Have 3+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product and business leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, United States
Workplace: hybrid
Implementation Manager - New York
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Chicago, IL
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
What You'll Do:
Assist in the coordination and execution of the complete work order life cycle from creation to resolution
Manage vendors to ensure services are completed within agreed upon SLA’s
Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)
Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
Assist in monthly reporting, forecasting and asset management on all sites
Help develop and implement preventative, ongoing and anticipated maintenance/repair programs
Assist with development of operating and capital budgets for the assigned
Support the creation of work order forecasts by drawing on historical, current, and metric-based data
Attend regular client status meetings, if applicable
Ensure confidentiality of internal and external data
Perform ad-hoc projects and other duties as assigned
What You'll Need:
Bachelor’s degree or equivalent facilities management experience
3+ years of facilities management experience
Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
Client relationship management skills
Communication and organizational skills
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineering Manager, Product Specialist lead and scale a high-performing team of Legal Engineer, Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
WHAT YOU'LL DO
- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
- Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
- Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
- Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
- Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
- Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
- Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
- Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
- Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
- 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
- Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
- Deep understanding of legal workflows and the challenges faced by modern legal teams.
- Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
- Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
- Strong interest in AI and its potential to transform the legal industry.
- Experience working cross-functionally with Product and Engineering teams is a plus.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That's one of the richest datasets in the app economy. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
WHY THIS ROLE MATTERS
Adapty and FunnelFox run 100+ events a year — conference sponsorships, side events, dinners, webinars — with a budget in the high six figures. Events are one of our biggest marketing lines, but there's no clear strategy behind them and nobody owns what they return. We're moving away from sponsoring other people's conferences and building our own: closed events for large customers, community formats, regular city meetups — and our own flagship conference. We're hiring the person who owns this: decides which formats we run and why, makes them scale, and makes every event pay for itself fast.
You'll work hand in hand with Sales and set priorities for an Event Operations team that handles execution, so your time goes into formats, targeting and results — not logistics.
WHAT YOU'LL DO
- Build and own the event strategy for Adapty and FunnelFox: a portfolio of formats, each with a clear purpose, audience, target payback and cadence
- Get the portfolio to pay back
- Launch and run our own flagship annual conference
- Make go/no-go calls on every event from numbers; cut what doesn't pay back, scale what does
- Design new formats — dinners, roundtables, side events, own meetups, online — that can scale across cities
- Fill every event with the right people: invitations, promotion, partners — you own registrations, show-up rate and the share of our target customers in the room
- Run the pipeline motion with Sales: target account lists, pre-booked meetings, follow-up SLAs
- Build event attribution and reporting in HubSpot and review it with Sales every week
- Set priorities for the Event Operations team
ABOUT YOU
- 3+ years owning B2B event or field marketing with a budget and a revenue target
- You know the ROI of your past events — cost, meetings, pipeline, closed-won — without looking it up
- You've cut events that didn't pay back and scaled ones that did
- You've built at least one event format from scratch that grew
- Comfortable with CRM attribution (HubSpot or Salesforce) and building your own reports
- You chase follow-up with Sales instead of handing over a lead list
- Fluent English, happy to travel a lot
NICE TO HAVE
- You've launched your own conference from scratch
- Mobile apps, ad tech, MMP or B2B SaaS selling to developers and founders
- A network among app founders and growth leads
- Selling sponsorships for your own event
- Events across several regions (US, EU, Asia)
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Dhahran, Saudi Arabia
Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
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