Вакансии

Location: Korea Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way. Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries. Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build. About the Role This role sits within the Aptos Foundation , the ecosystem-building arm of Aptos focused on driving adoption, supporting developers, and growing global communities. While closely aligned with Aptos Labs and its broader mission, the Foundation operates independently to accelerate network growth through community engagement, strategic initiatives, and ecosystem development. We’re looking for a Community Manager focused on Korea to lead local growth efforts across both the Aptos ecosystem and Decibel, our flagship onchain perpetuals exchange. This person will be responsible for building and activating trading communities, developing relationships with key ecosystem participants, and driving meaningful engagement across one of the most important crypto markets globally. Responsibilities Serve as the primary point of contact for Korean traders, ecosystem builders, and community members across Aptos and our flagship onchain perpetuals exchange, Decibel Build, activate, and grow local trading communities through online channels (Telegram, Kakao, Discord, X, etc.) and offline events, with a focus on attracting and retaining active traders Identify and engage high-value traders, KOLs, and trading communities within Korea, converting them into active Decibel users and ecosystem advocates Plan and execute local events, meetups, AMAs, and trading competitions that drive user acquisition and deepen engagement with Decibel Connect ecosystem builders and projects with technical resources, funding opportunities, and co-marketing support to accelerate local growth Gather and synthesize trading community feedback and sentiment, sharing structured insights with product, engineering, and marketing teams Collaborate with the community and marketing teams to localize campaigns, content, and programs for the Korean market Develop long-term relationships with traders, founders, developer communities, and industry partners to build lasting advocacy for Aptos and Decibel What we're looking for: 2-4 years of experience in community management, ecosystem development, or trader relations in web3 Active participant or power user in crypto trading communities; you understand the culture, the language, and what traders actually care about and have had meaningful exposure to derivatives, perps, and onchain trading products An established network within the Korean crypto trading ecosystem; connections to KOLs, trading groups, or derivatives communities are a strong plus Deep familiarity with the Korean web3 landscape, including local platforms, communities, and the dynamics of trader acquisition in the region Hands-on experience running community-facing events: AMAs, trading competitions, workshops, or regional meetups Sharp communicator in both Korean and English, with the ability to engage traders, builders, and technical teams equally well Comfortable operating in a fast-moving environment across multiple workstreams simultaneously Willingness to travel within Korea and the broader region as needed Strongly Preferred: Proficiency in English (written and verbal) Team-oriented, community-minded approach to work Willingness and ability to travel and represent Aptos as needed The Benefits listed below are for Full-time employees. Our Benefits 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees) Equipment of your choice Flexible vacation time, 11 holidays, and floating company days off Competitive Salary Protocol Token Grants 401k matching (US Employees) Fun and inclusive in-person and digital events Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need. We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes. To protect yourself, please be aware of the following: We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment. We will always communicate with you using our official company email domain. We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

Location: Germany, Berlin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Site Reliability Engineer As a part of Sony Computer Entertainment, the Gaming, Developer & Future Technology Group ( GDFT ) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring the operational readiness and stability. What you'll be doing: Lead team technical discussions, especially around ongoing improvements in Reliability and Scalability Be involved in creating High Level Designs (HLDs) for new products and platforms Mentor junior SRE staff and enable them for success Lead incident response and post-mortem activities within your assigned service team Work with other Engineers in a cross-functional team to prioritise reliability improvements to address technical debt and toil Contribute to code to improve reliability Implement automation to reduce ongoing toil What we're looking for: Minimum of 5+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge: Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data Aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software Distribution (Package management and distribution at scale) Configuration Management (ansible, saltstack, puppet, chef) S/W Performance analysis and load testing (QA or SDET experience: a plus) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Germany, Berlin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Service Reliability Engineer As a part of Sony Interactive Entertainment, the Gaming, Developer & Future Technology Group ( GDFT ) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond. Our Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels. We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability. What you'll be doing: Taking a leadership role in ongoing improvements in Reliability and Scalability Work closely with SRE Management to define KPIs, processes and drive continuous improvement Influence the architecture and implementation of solutions within the division Mentor more junior SRE staff and enable them for success Act as a voice to represent SRE in the wider organisation Represent the operational scalability of solutions in the wider division Lead small-scale projects from inception to implementation Design platform-wide solutions and provide technical leadership during their implementation Demonstrate a high-level of organizational skills and initiative in the role What we're looking for: Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role. Strong interpersonal, written and verbal communication skills. Available to be scheduled in on-call rotation. Skills & Knowledge: Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure. Development experience in one or more of the following programming languages: Python (preferred) Bash, Go, Java, C++, or Rust In addition, experience with at least 3 of the following topics: Distributed data storage at scale (Hadoop, Ceph) NoSQL at scale (MongoDB, Redis, Cassandra) Data aggregation technologies. (ElasticSearch, Kafka) Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability Monitoring & alerting (Prometheus, Grafana), and Incident Management toolsets Kubernetes and/or AWS (deployment and management) Software distribution (Package management and distribution at scale) Configuration management (ansible, saltstack, puppet, chef) Software performance analysis and load testing (QA or SDET experience: a plus) Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: San Jose Workplace: hybrid The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster win/win environments, ensuring positive and productive outcomes for all stakeholders, including the customer, the internal team, and the company. This role is fundamentally focused on driving an outstanding and comprehensive customer experience, moving beyond mere support to actively partnering with customers to ensure they not only adopt but fully realize their desired goals and maximum value from our products and services. Core Responsibilities and Expectations: The responsibilities of the Customer Success Manager are comprehensive, covering account management, strategic relationship building, product expertise, and proactive risk mitigation: Proactive Account Engagement and Relationship Management: Systematically engage with a carefully curated portfolio of assigned clients. Maintain a defined and regular communication cadence with each account to continuously monitor product adoption, usage, and overall service satisfaction. Serve as the client's primary point of contact and trusted advisor, owning the overall relationship from onboarding through renewal. Regularly conduct business reviews (QBRs) and success planning sessions to align our product capabilities with the customer's evolving strategic objectives. Driving Growth and Value Realization: Actively identify opportunities for organic growth within the assigned portfolio, including upselling relevant premium features or expanding product usage across different departments. Deeply understand the customer's business drivers and objectives to ensure they are fully achieving their desired outcomes and return on investment (ROI) with our solutions. Facilitate training sessions, workshops, and ongoing education to ensure high-level product competency and maximum feature utilization among key customer personnel. Client Retention and Risk Mitigation: Ensure the highest levels of retention and satisfaction for all assigned clients, viewing retention as the ultimate measure of success. Develop an early warning system to identify potential signs of churn or dissatisfaction (e.g., declining usage, unmet expectations, unresolved issues). Proactively and swiftly intervene to resolve concerns, develop effective mitigation strategies, and rebuild confidence and partnership when "churn flags" are raised. Act as the voice of the customer internally, relaying feedback on product needs, service gaps, and competitive landscape to relevant cross-functional teams (e.g., Product, Engineering, Sales). Customer Enablement and Support Coordination: Aid clients across the entire customer lifecycle, including providing detailed product training, answering complex questions, troubleshooting initial configuration issues, and coordinating advanced technical support when necessary. Document all customer interactions, success plans, and retention activities accurately within the Customer Relationship Management (CRM) and Customer Success Management (CSM) platforms. Create and maintain a library of customer-facing success materials, including best practice guides and use-case examples, to empower clients to be self-sufficient. Exceptional Communication and Interpersonal Skills: Ability to articulate complex solutions clearly and persuasively, both verbally and in writing. Active listening skills to truly understand customer needs, pain points, and strategic goals. Empathy and the ability to build immediate trust and rapport with C-level executives and end-users. Sales and Negotiation Acumen: A consultative, solution-oriented selling approach (not aggressive or transactional). Ability to identify and qualify expansion opportunities (upsell/cross-sell) by linking product value to customer business outcomes. Skill in managing complex negotiations, handling objections, and closing expansion deals.

Location: Remote Workplace: remote At Offchain, we aren’t just building products: we’re leading a movement.    As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.    At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.    Why Offchain?   Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.   Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.   Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.   To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.   The Role: Offchain seeks a Head of Enterprise to own the commercial strategy and collaboration with Product for the company’s blockchain services platform. The ideal GM is a leader who can seamlessly navigate technical complexity, commercial strategy, and team management while maintaining deep customer focus and driving measurable business outcomes in the rapidly evolving blockchain ecosystem. What You’ll Do: Commercial Strategy Responsibilities: Develop the commercial strategy (e.g. potential revenue streams, growth and go-to-market strategies) and success metrics for our platform offering. Forge partnerships within the Arbitrum and broader Ethereum ecosystem to drive impact across our products. Represent the product(s) externally as a thought leader – evangelizing our offering at industry events, and with key partners or early adopters, to drive adoption and trust. Customer Focus & Product Excellence: Maintain a razor sharp focus on delivering value to teams building onchain applications. Work directly with our users and customers to shape industry-leading products, and serve as a key stakeholder in the sales and business development process. Ensure that everything we ship as part of our platform offering is class-leading with no compromises on security, performance, or ease-of-use. Product Collaboration: You will work closely with product teams to ensure the needs and feature requests of both existing and prospective customers are incorporated throughout the platform’s development. You will also provide product teams with deal-driven insights and timelines, helping prioritize features based on customer importance and active negotiations. Cross-Functional Management: Build and lead a high-performing organization including product and design teams; coordinating closely with engineering leads. As a business unit leader, coordinate cross-functionally with Legal/Compliance (to navigate evolving crypto regulations), Security, Marketing, and Partnerships. Manage the Platform team’s KPIs and budgets, and communicate progress to Offchain's leadership. Who You Are: Strategic and Commercial Acumen: Visionary mindset to shape product strategy aligned with company goals, paired with data-driven decision-making. Understands product metrics, growth funnels, and can define OKRs. Business savvy to identify market opportunities. Experience defining go-to-market strategies and driving user growth/engagement metrics is important. Enterprise Commercial & Deal Leadership: Proven ability to acquire, negotiate, and close complex enterprise and commercial deals, owning the full customer lifecycle from initial engagement through contract execution, onboarding, and long-term expansion. Experienced in managing strategic accounts, growing revenue through renewals, upsell, and cross-sell, and building trusted executive relationships to expand platform adoption over time. Domain Expertise: Deep knowledge of digital wallets, payments, or Web3 products. Experience in consumer fintech (digital banking, payment apps, etc.) or crypto is required – mixed Web2/Web3 experience is a plus. Familiarity with blockchain tech, Ethereum ecosystem, and self-custody wallets is highly desirable, or a strong ability to learn these quickly. Leadership & Execution Skills: Strong people leader able to recruit and build a diverse team. Excellent project management skills with the ability to prioritize effectively in a fast-paced, ambiguous environment. Has led cross-functional teams and can coordinate between technical, creative, and business stakeholders. Exceptional communication skills to articulate vision and strategy to both internal teams and external partners/users. What You’ll Need: 12+ years of experience in commercial leadership, enterprise sales business development, product strategy, or general management roles. Proven Experience owning and scaling enterprise/ commercial revenue streams and go-to-market strategies. Track record of acquiring, negotiating, and closing complex enterprise and commercial deals. Experience managing strategic accounts, renewals, expansions, upsell, and cross-sell motions. Experience leading cross functional teams across Product, Engineering, Marketing, Legal/ Compliance, and Partnerships. Strong Background in fintech, payments, digital wallets crypto or blockchain platforms (mixed web2/ web3 experience is preferred). Demonstrated ability to operate in technically complex, fast-moving product environments. Experience building leading and scaling high-performing teams. Strong commercial, analytical and data-driven decision-making skills. Executive-level communication and stakeholder management experience. Perks: Remote-first global workforce + NY office Professional reimbursement program (facilitates industry conference attendance, certifications, and more) Medical, dental & vision coverage (US + some other countries) 401k retirement plan + company match (US only) Wellness stipend Home office set up / ergonomic equipment program Attention Offchain Job Seekers:   This role cannot be performed in California, or Colorado.   Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com   At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.   We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Espoo; Warsaw Workplace: Hybrid - Senior System Engineer (Ground Systems Hardware) - Location: Espoo, Finland / Warsaw, Poland - Department: Platform & Release Engineering - Reports to: Platform & Release Engineering Lead - Employment type: Permanent - Workplace model: Hybrid / Office - Employment is subject to applicable security screening (incl. SUPO) WHY THIS ROLE MATTERS: As a Senior System Engineer (Ground Systems Hardware), you’ll design and validate mission-critical ground hardware systems that enable ICEYE’s satellite operations, ensuring performance, reliability, and scalability across demanding environments. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Design, integrate, and validate ground hardware systems at system level - Define and maintain hardware specifications, interfaces, and performance requirements - Conduct system modeling and identify design gaps and improvement opportunities - Own validation and acceptance testing, including test plans, setups, and final sign-off - Collaborate with product, systems, manufacturing, and operations teams to align designs with requirements - Ensure documentation accuracy, configuration control, and version management - Apply expertise in compute, power, and environmental systems to ensure reliability in operations - Drive continuous improvement of integration and testing processes WHAT WE’RE LOOKING FOR MUST HAVES: - 5 to 8+ years of experience in systems engineering for hardware-based products - Strong experience with virtualization technologies such as VMware, including vSAN and HCI - Strong networking knowledge including switches, VLANs, routing, and firewalls - Experience with storage systems such as Cloudian or Dell, including object storage concepts - Experience with server hardware platforms and rack-level design considerations - Strong background in hardware integration, validation, and environmental testing - Experience defining and managing technical specifications and system interfaces - Strong documentation, configuration management, and communication skills in English Nice to haves: - Experience with edge compute platforms and on-premise deployments - Familiarity with ruggedized hardware and environmental compliance testing - Experience with system modeling tools or requirements management systems - Understanding of ground systems, mission operations, or ISR architectures - Experience in satellite, earth observation, or defense systems APPLICATION PROCESS - Recruiter screening - Hiring manager interview - Technical task - Technical panel interview - Final interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we will do our best to help. Apply now to start your ICEYE journey and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the Company Our client is a fast-growing company in the logistics and transport sector, focused on delivering efficient, reliable, and customer-centric solutions. With a strong emphasis on operational excellence and seamless coordination, they support businesses with end-to-end transport and scheduling services. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations. If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity. Key Responsibilities Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses. Handle booking and scheduling of transport services, ensuring accuracy and efficiency. Maintain accurate data entry and record-keeping across internal systems. Coordinate daily logistics operations, ensuring timely updates and issue resolution. Provide administrative support, including document management and reporting. Collaborate with internal teams to streamline workflows and improve service delivery. Requirements Proven experience in the logistics, transport, or supply chain industry. Strong phone and email communication skills in a customer-facing role. Experience with booking systems and schedule management. High attention to detail with strong data entry and record-keeping abilities. Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar). Excellent organizational and multitasking skills. Ability to work independently in a remote environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Philippines; Pakistan; Colombia; Mexico; South Africa; United Kingdom About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a professional maintenance and repair company primarily serving the Goodyear, Arizona area, with recent expansions into Jacksonville, Florida . They are a licensed and bonded business that has operated for over 17 years, focusing on residential and commercial pool care. Job Summary We are looking for a Billing & Operations Specialist with strong experience in QuickBooks, invoicing workflows, and service-based businesses. This role is central to ensuring all services, repairs, and treatments are accurately quoted, billed, and recorded. Key Responsibilities Oversee QuickBooks reconciliations and month-end close Generate, issue, and track quotes and invoices using Skimmer (or similar tools) Maintain accurate data sync between service platforms and QuickBooks Manage accounts receivable, including chasing overdue and failed payments Ensure clean, accurate financial records and resolve any discrepancies Create, document, and improve SOPs for billing and operational processes Provide general administrative and operational support across the business Work closely with field and ops teams to ensure accurate job costing and billing Requirements Proven experience with QuickBooks (reconciliation and month-end close required) Experience working in field service industries (pool service, HVAC, plumbing, etc.) Familiarity with service management platforms such as Skimmer, Jobber, or Housecall Pro Strong attention to detail and accuracy in financial data management Tech-savvy with the ability to quickly learn new tools and systems Experience creating and implementing SOPs and process improvements Strong organizational and communication skills Ability to work independently in a remote, fast-paced environment Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Ukraine Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Serbia Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Romania Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Poland Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Netherlands Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belgium Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Belarus Engagement Type: Long-term contract Hours: Full-time Location: Remote Who We Are Flosum is a profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in highly regulated industries including financial services, healthcare, government, and insurance. We operate at the highest level of the Salesforce ecosystem as a Salesforce Summit Partner and Innovation Award winner. Our platform is built entirely on Salesforce and serves customers where security, compliance, and reliability are critical. What You’ll Own Technical architecture across Salesforce and Node.js systems End-to-end ownership of development execution and delivery Managing and improving performance of developers across the team, with direct accountability for output Driving development velocity and removing bottlenecks Establishing clear engineering standards and accountability Owning the training and ramp-up of Node.js developers into Salesforce (1–2 month ramp expected), including hands-on guidance and technical oversight Working directly with the CEO and leadership team on priorities and execution Directly managing and guiding developers, not just coordinating through layers Making final technical decisions when needed to ensure execution is not blocked Requirements 7+ years of software development experience Strong Salesforce experience at the architecture level Proven experience as a technical architect Strong hands-on Node.js experience in production systems Experience managing developers and being accountable for delivery Ability to design and own end-to-end system architecture Strong ownership mindset with focus on execution What We Expect From You You take ownership of outcomes, not just tasks You can quickly assess team capability, identify gaps, and fix them You are comfortable making decisions and being accountable for them You bring structure, stability, and accountability to engineering teams You can train developers who do not have Salesforce experience This Is a Leadership Role This is not a coordination role and not a passive management position. You are expected to: Own architecture decisions Own delivery outcomes Own team performance

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Dammam, Saudi Arabia Eram Talent is currently seeking a dedicated Health, Safety and Environment (HSE) Specialist to join our team in Saudi Arabia. The HSE specialist ensures the safety and compliance of construction and projects by delivering and implementing risk-based safety programs, providing expert HSE guidance, and fostering a strong safety culture throughout the project's lifecycle. They ensure construction and project safety programs are effectively designed and executed. The role ensures a robust health and safety management system throughout the lifecycle of assigned construction and projects. They provide expert advice and guidance to stakeholders, including Project Managers, Engineers, and clients on HSE matters at every stage, including project handover.  The role ensures the development and execution of risk-based safety programs, performing comprehensive safety assessments, and overseeing compliance to maintain safe, healthy, and regulation-compliant environments Responsibilities Review and approve RAMS (Risk Assessments and Method Statements) to ensure the safety of personnel, property, and ongoing activities. Implement and maintain HSE management systems and project safety programs, including risk-based inspections, performance monitoring, and continuous improvement initiatives. Ensure compliance with organizational and regulatory environmental, health, and safety standards through regular inspections of equipment, structures, and work activities. Lead and support incident investigations by identifying root causes, recommending corrective actions, and producing detailed reports in line with HSE procedures. Conduct regular safety meetings, training sessions, and Toolbox Talks to promote awareness and reinforce a strong safety culture. Monitor and analyze HSE performance metrics (KPIs), providing actionable insights and recommendations to improve safety strategies and program effectiveness. Perform audits and risk-based inspections to ensure compliance, track corrective actions, and verify effective mitigation of identified hazards. Review critical documentation such as safety plans, permits to work, lifting plans, MOCs, and design documents to ensure alignment with HSE requirements. Maintain effective communication with stakeholders, ensuring lessons learned are shared and corrective measures are properly implemented. Support overall project lifecycle activities, including site inspections, safety training delivery, regulatory compliance, and adherence to HSE policies, while demonstrating strong reporting, problem-solving, and stakeholder engagement skills. Requirements Bachelor’s degree in Occupational Health & Safety, Engineering, Environmental Science, or a related field. Minimum of 8 years’ experience in construction safety or HSE roles within large-scale projects. Experience working with Integrated Management Systems (IMS), including ISO standards (ISO 9001, ISO 14001, ISO 45001). Certified ISO 45001:2018 Lead Auditor qualification is required. Proven competency in Incident Investigation and Root Cause Analysis techniques. Recognized professional HSE certification such as Certified Safety Professional (CSP) or Construction Health and Safety Technician (CHST) is preferred. Internationally recognized certification such as NEBOSH Certificate or Diploma is highly desirable. Certified First Aid qualification is preferred. Valid driver’s license is required. Strong practical knowledge of construction safety practices, risk management, and regulatory compliance in international environments. Strong commitment to promoting safety culture and environmental sustainability.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping customers understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your technical depth with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. As a Commercial Solutions Architect, you'll go deep with priority accounts as a hands-on builder, while creating reusable blueprints, demos, and enablement that extend Claude's reach across the broader Commercial book of business. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams and stakeholders to drive customer success Support customers building with the Claude API, Claude Code, and Claude for Enterprise Ship working code. Build prototypes and proof-of-concepts hands-on, develop eval frameworks, and write near-production examples that customers can extend Build reusable blueprints, demos, and enablement assets that scale across customers Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 3+ years of highly technical experience as a software engineer (or equivalent) with some customer-facing exposure, OR 3+ years as a Solutions Architect, Sales Engineer, or Technical Account Manager with strong hands-on building experience A builder identity. You've shipped real software, you have technical taste, and you care about the craft of what you build A systems mindset. When you see a problem, your instinct is to ask "how do I make this reusable." You'd rather build one thing that serves ten customers than ten things that serve one each Strong coding ability. You ship prototypes regularly and can work in a real codebase, not just notebooks. Comfort with Python expected Strong ability to build trust with technical stakeholders and adjust your communication for varied audiences Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools, or a background in machine learning or data science Comfort operating in early-stage, ambiguous environments where the playbook doesn't exist yet, and a track record of building structure as you go Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $315,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Operator, Global Security Operations Center (GSOC). About the job This position is needed to maintain a broad situational awareness over internal and external physical events that could impact employee safety or pose a threat to business assets or operations across Twilio’s global footprint. GSOC Operators monitor a variety of data sources including internal access control systems, external incident aggregators, travel safety applications, and general open source reporting materials. GSOC Operators serve as the primary contact for employees with physical safety and security questions or concerns. When an incident occurs, the GSOC Operator may dispatch security resources, escalate to crisis management teams, send broad communications to Twilio employees, or execute a mass notification to account for employee safety. Responsibilities: In this role, you’ll: Monitoring and Surveillance Utilize various physical security asset monitoring and surveillance systems to detect potential unauthorized access,  suspicious activity, or other security incidents Monitor open-source threat intelligence and other internal SaaS tools to maintain situational awareness of persistent or emergency global events with potential or direct impact to operations Security Operations Support Support access control and visitor management processes Manage security-related calls for service and provide general guidance to employees, vendors, and guests Maintain awareness of business travelers and personnel accessing Twilio facilities Partner with local site security teams to escalate and dispatch resources for incident and alarm response Review travel requests to elevated risk locations, assist travelers through the approval process, and cross-reference live itineraries with external incidents Incident Management Perform the first point of incident intake across a variety of emergencies, including medical emergencies, natural disasters, fire/evacuation, travel disruptions, and security incidents Assess and triage events and incidents to determine their impact to operations Dispatch and coordinate response with emergency response personnel Communicate effectively on emerging incidents to large audiences to share situational awareness or tactical updates as warranted Maintain real-time incident documentation for reporting and analysis Perform Life-Safety checks for Twilio in areas impacted by potentially life-threatening conditions Participate in post-incident reviews to document and implement corrective action and improvements to future response Operational Excellence Maintain a strong understanding of security and emergency standard operating procedures Utilize critical thinking and problem solving skills to analyse situations and implement solutions Support large projects that will improve Twilio’s GSOC capabilities and initiatives Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years of experience in a GSOC working environment Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools Experience with open-source intelligence (OSINT) research tools Strong critical thinking and problem-solving skills Proven ability to follow standard operating procedures and playbooks Ability to prioritize tasks in a fast-paced environment Ability to stay calm, professional, and think clearly in high-stress situations Ability to communicate clearly and concisely; verbal and written Ability to work ‘non-standard’ shift hours, to overlap as needed with colleagues and stakeholders in other global locations, including weekend and holiday hours English Language Proficiency Desired: Customer service mindset Comfortable with a high-tech work environment Eager to learn new tools and processes Ability to work independently and as part of a team Proficiency in Google Suite Additional Language Proficiency Shift Details: Variable (8–10-hour shifts) Must be flexible to work holidays, weekends, and occasional overtime. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $26.27 - $32.84 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $27.77 - $34.71 Based in the San Francisco Bay area, California: $30.85 - $38.56 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until December 21st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.