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Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an experienced enablement professional to build our Sales Leader Enablement program. As a key member of the GTM Productivity team, you will be responsible for designing the onboarding, training, and reinforcement programs that ensure our sales managers ramp quickly, lead their teams effectively, and drive consistent sales process across a rapidly growing global sales organization. You will define what great sales leadership looks like at Anthropic and build the infrastructure to develop it at scale. You will work at the intersection of sales leadership, product, operations, and our field teams to translate complex AI concepts, sales processes, and systems into clear programs. This is a ground floor opportunity to architect a sales leader enablement function from scratch. The right person will combine deep sales methodology and coaching expertise with credibility in front of executives, program building instincts, and a bias toward measurable outcomes. Key responsibilities Design and build a scalable onboarding and ongoing development program for sales leadership Roll out and reinforce a unified sales methodology across the global sales team, securing executive sponsorship and defining what is expected of each leadership level to drive adoption Build the reinforcement system that embeds methodology and process into manager coaching cadences, deal reviews, pipeline inspection, and forecasting Define and measure leading indicators of manager and team effectiveness Partner with Product, Marketing, Operations, and other teams to ensure managers receive timely, well-tailored messaging, content, and training on new releases and evolving use cases Serve as a trusted advisor to sales leadership on team productivity, coaching effectiveness, and leadership development Leverage Claude and advanced technologies to deliver personalized, just-in-time training and scale the program beyond in-person engagement Minimum qualifications Direct experience rolling out and reinforcing a sales methodology across a distributed sales team, including training managers to coach to it Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives Preferred qualifications 8+ years of experience in sales enablement, sales leadership development, sales management, or a related customer-facing role within AI/ML or enterprise technology organizations A track record of earning buy-in from senior sales leaders and frontline managers, and driving stakeholder alignment with executive audiences Strong analytical skills with a data-driven approach to measuring ramp, productivity, and program effectiveness Empathy for sellers and sales leaders, with an understanding of the demands of the role and a partnership-oriented approach to conflict and disagreement A proactive, resourceful approach, combining strategic vision with a willingness to build and execute hands-on Prior frontline sales management experience Experience at an AI company or high-growth technology organization that has scaled a sales leadership team Experience using or building applications on top of Claude or similar AI tools to automate and personalize training The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $310,000 — $360,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Public Sector Account Executive to drive the adoption of safe, frontier AI across governments in Southeast Asia, establishing and growing Anthropic's presence in this strategic region. Based in Singapore, you'll leverage your consultative sales expertise and deep understanding of public sector landscapes across ASEAN markets to grow revenue while becoming a trusted partner to government customers, helping them embed and deploy AI and uncover its full range of capabilities. Working with ministries, statutory boards, and agencies across the region, you'll navigate diverse procurement, security, and compliance environments to build long-term strategic partnerships. In collaboration with GTM, product, policy, and marketing teams, you'll help define our market entry strategy and value proposition for public sector customers across ASEAN. Key responsibilities Lead Anthropic's market entry and expansion across ASEAN public sector markets, building relationships with key stakeholders across ministries, statutory boards, and government agencies in Singapore and throughout the region Own the full sales cycle for public sector opportunities across ASEAN, from initial outreach through to successful deployment, with a focus on building long-term strategic partnerships Navigate the procurement requirements, security standards, and compliance frameworks specific to government technology adoption in each market—including GeBIZ procurement and IM8 security requirements in Singapore—and prioritise markets based on opportunity and readiness Collaborate with policy teams to ensure alignment with national AI strategies and digital government initiatives across the region, such as Singapore's National AI Strategy and Smart Nation programme and the ASEAN Guide on AI Governance and Ethics Design and execute sales strategies tailored to each public sector environment, meeting and exceeding revenue targets while maintaining strong relationships with procurement teams and decision-makers Provide market intelligence and feedback to product teams to ensure our offerings meet regional public sector requirements, including data sovereignty, data residency, and localisation considerations that vary by country Build and maintain relationships with systems integrators, in-country partners, and technology partners across ASEAN markets Develop and document best practices for public sector engagement in each market, creating playbooks that scale our presence across the region Serve as a leader within the broader public sector team, sharing insights and collaborating on cross-market opportunities Minimum qualifications 12+ years of enterprise sales experience in public sector markets across ASEAN, with a proven track record of driving adoption of emerging technologies Deep understanding of government procurement processes, security requirements, and technology adoption frameworks in Singapore (including GeBIZ and IM8), and familiarity with equivalent frameworks in other ASEAN markets Strong track record of managing complex sales cycles and securing strategic deals in the public sector Experience navigating multiple stakeholders across ministries and agencies in culturally diverse markets, building consensus and providing innovative solutions Experience working with in-country partners and channel ecosystems to reach markets where direct presence is limited Excellent communication skills and the ability to present confidently to all levels, from technical teams to senior government officials Eligibility to handle classified government information as required Ability to work independently while maintaining strong collaboration with global teams, with willingness to travel regularly across the region Bachelor's degree in a related field or equivalent experience Preferred qualifications Experience working with agencies such as GovTech, and familiarity with national digital transformation initiatives across the region Demonstrated ability to build and grow new market segments across multiple countries, with potential to develop into a leadership role Strategic thinking combined with hands-on execution capabilities Proficiency in a regional language beyond English A passion for safe and ethical AI development, with the ability to articulate its importance in the public sector context Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an Enterprise Account Executive to join the foundational team introducing Anthropic's frontier AI to large enterprises across Southeast Asia. Based in Singapore, you will drive adoption of safe, frontier AI by securing strategic deals with major corporations across industries including financial services, healthcare, technology, manufacturing, and telecommunications throughout the ASEAN region. You'll leverage your consultative enterprise sales expertise to grow revenue while becoming a trusted partner to C-suite and senior technical stakeholders, helping them embed Claude across business operations, research, and administration. As Anthropic's senior in-market commercial presence for ASEAN, you'll shape our regional go-to-market strategy and lay the groundwork for a dedicated Southeast Asia footprint. Key responsibilities Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across ASEAN countries. Serve as senior regional coverage for Anthropic's most strategic ASEAN enterprise accounts, building executive relationship depth and commercial momentum through consistent in-market engagement Build and execute territory plans that identify high-value opportunities across key ASEAN industries, accounting for differences in market maturity, regulatory environment, and buying behaviour between countries Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver Orchestrate internal teams—Product, Engineering, Applied AI, Partnerships—to deliver tailored solutions for complex enterprise requirements Translate technical AI capabilities into compelling business value propositions suited to the needs of Southeast Asian enterprises Identify new use cases and contribute to ASEAN go-to-market strategy, providing feedback that shapes product roadmap and regional approach Represent Anthropic across Southeast Asia, building executive relationships with enterprise, partner, and government stakeholders and raising Anthropic's profile within the regional technology community Minimum qualifications 12+ years in enterprise sales, GTM, business development, or account management with direct, in-market Southeast Asia operating experience A track record of managing complex, multi-stakeholder sales cycles and securing strategic deals in ASEAN markets by translating multifaceted technical requirements into tailored solutions Existing commercial network across enterprise and partner communities in Singapore and at least one or two additional ASEAN markets Strong commercial instincts, with the ability to identify, prioritise, and advance high-value opportunities without heavy oversight Comfort operating as a generalist regional presence—equally effective in an enterprise sales conversation, a partnership discussion, or a government stakeholder introduction Excellent communication and presentation skills, with cultural fluency across ASEAN business environments Based in, or willing to relocate to, Singapore, with eligibility to work in Singapore and the ability to travel frequently across Southeast Asia Bachelor's degree in a related field or equivalent experience Preferred qualifications Experience selling AI/ML, cloud, data platforms, or enterprise SaaS to regulated industries such as financial services or healthcare Experience working with hyperscaler or channel partners to co-sell into regional enterprise accounts Prior experience establishing or scaling a new market or region for a high-growth technology company Working proficiency in a Southeast Asian language in addition to English (e.g. Bahasa Indonesia, Thai, Vietnamese) Familiarity with regional data residency, AI governance, and procurement frameworks relevant to enterprise buyers A passion for and/or experience with advanced AI systems, and a strong interest in ensuring frontier AI is developed safely Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Brazil; Poland; Argentina; Colombia Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Forward Deployed Engineer to work directly with clients on high ambiguity GenAI, agentic AI and AI-enabled workflow transformation initiatives. This role is designed for someone who can operate at the intersection of customer discovery, hands-on engineering, solution architecture, early delivery and production adoption. You will work closely with client stakeholders and users to uncover the real operational problem, build thin end-to-end solutions with real systems and data, validate feasibility, shape the delivery path and stay involved through MVP or first production release to assure alignment with expected outcome. ROLE MISSION Your mission is to turn ambiguous customer problems into validated, production-grade AI solutions. You will help Solvd move from “we can build this” to “we have proven this works in the customer’s real operating environment.” You will bridge presales, discovery, prototyping and delivery, while converting field learnings into solution blueprints and service accelerators. YOUR RESPONSIBILITIES - Lead discovery and solution shaping for GenAI / Agentic AI initiatives, working directly with client stakeholders, users and technical teams to understand workflows, systems, data and business constraints. - Drive early-stage opportunities partnering with account executives, product analysts and technology SMEs to prototype, define scope, implementation roadmap and effort estimates. - Translate ambiguous business problems into validated AI solution designs covering model strategy, data access, orchestration, tool use, integration patterns and production constraints. - Build proof-of-concepts fast, prioritizing speed and impact over perfect design, technical spikes to validate architectural assumptions using real or representative systems and data. - Evaluate and select appropriate AI frameworks, platforms and tools, including LLMs, vector databases, orchestration frameworks, cloud AI services and agentic tooling. - Present, defend and explain complex AI, architecture and delivery concepts in simple, practical terms for both business and technical stakeholders. - Stay involved through MVP or first production release to preserve context, support delivery teams and validate that the solution works in the customer’s operating environment. - Define evaluation criteria for AI quality and business impact, including accuracy, groundedness, tool-call correctness, latency, cost, adoption and workflow effectiveness. - Ensure proposed solutions adhere to security, compliance, Responsible AI, observability and production-readiness principles. - Convert field learnings into reusable Solvd assets, including solution blueprints, evaluation frameworks and service accelerators. OUR REQUIREMENTS - A seasoned hands-on technical leader who has evolved from full-stack or server-side software engineering into the GenAI and agentic AI domain. - Experienced in designing, prototyping and integrating systems that combine LLMs, agentic frameworks, enterprise data and business workflows. - Proficient at combining established engineering patterns with emerging AI capabilities to deliver reliable, production-ready solutions. - Skilled in guiding teams and clients through ambiguity - able to prototype rapidly, validate assumptions and converge toward delivery-ready designs. - Comfortable engaging with executives, product teams, operational users and engineers alike, translating complex AI concepts into clear, actionable solution narratives. - Pragmatic, curious, collaborative and obsessed with customer problem — equally focused on technical soundness, business value, user adoption and delivery readiness. - 8+ years of experience in IT, including strong experience in software design and engineering. - 2+ years of hands-on experience architecting or building GenAI or agentic AI systems using modern LLM ecosystems, such as OpenAI, Anthropic, Gemini, Azure AI or AWS Bedrock. - Experience supporting presales solutioning, discovery, prototyping or early delivery for AI engagements. - Strong understanding of LLM orchestration, retrieval-augmented generation, vector databases, prompt engineering and tool-calling patterns. - Understanding of cost modeling for AI workloads, including token usage, inference scaling and hosting models. - Proficiency with at least one major cloud platform, such as AWS, Azure or GCP, and its AI/ML service offerings. - Demonstrated experience leading technical discussions with both engineering and non-technical stakeholders in presales, discovery or early delivery phases. - Strong command of software engineering fundamentals, API design, integration patterns and production-readiness practices. - Knowledge of modern software delivery practices, including CI/CD, containerization, observability and DevSecOps. - Excellent communication, presentation and documentation skills, with the ability to articulate complex solutions clearly and persuasively. OPTIONAL - Prior experience as a Forward Deployed Engineer, Field Engineer, staff engineer, solution architect or technical product lead. - Prior experience with traditional AI/ML systems, including model training, MLOps, data pipelines or feature stores. - Familiarity with frameworks for agentic or multi-component AI pipelines. - Exposure to Responsible AI, data privacy and governance frameworks. - Hands-on experience with Databricks or Snowflake. - Experience creating reusable solution blueprints, evaluation frameworks or technical accelerators. - Industry-recognized cloud and AI certifications from Anthropic, AWS, Azure or Google. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: France WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations. WHAT YOU'LL DO STRATEGIC CUSTOMER PARTNERSHIP: - Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions - Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives - Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction - Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes AI ADOPTION & IMPLEMENTATION LEADERSHIP: - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling - Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments - Navigate the unique challenges of French public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes (marchés publics), and regulatory compliance requirements - Create and execute change management strategies to drive user adoption and value realization across diverse government workforces - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value - Drive contract renewals and account growth by consistently delivering value and building trusted relationships CUSTOMER ADVOCACY & PRODUCT INFLUENCE: - Serve as the voice of the French public sector customers within Cohere, advocating for features and capabilities that address government-specific needs - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, French language support, and ethical AI - Contribute to the development of French public sector-specific offerings, implementation playbooks, documentation, and best practices - Share customer insights to inform Cohere's French public sector go-to-market strategy and positioning - Represent Cohere at French government forums, working groups (groupes de travail), roundtables, and industry events YOU MAY BE A GOOD FIT IF: REQUIRED EXPERIENCE: - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts - At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments - Experience developing and executing customer success strategies, QBRs, and executive engagement programs - Deep understanding of how French government organizations evaluate, procure (following Code des marchés publics), implement, and govern technology solutions - Active Confidentiel-Défense or higher security clearance (mandatory) - Fluent French language proficiency—essential for working across the French public sector FRENCH PUBLIC SECTOR & GOVERNMENT ACUMEN: - Comprehensive knowledge of the French public sector ecosystem: central ministries, regional governments (régions), departmental authorities (départements), public enterprises, and critical infrastructure - Knowledge of relevant legislation and frameworks: RGPD, loi Informatique et Libertés, ANSSI standards, accessibility standards - Experience with French government cloud strategies and security frameworks: France Cloud, Souveraineté numérique NICE TO HAVE: - 3+ years specifically managing GenAI, LLM, or conversational AI implementations - Experience with specific French public sector digital transformation initiatives: France Relance, France 2030 - Direct experience working with French defense, intelligence, public safety, or national security organizations - Background in management consulting, systems integration, or digital transformation consulting for French public sector clients FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an Enterprise Account Executive to serve as a founding member of our go-to-market expansion into Southeast Asia, based in Singapore. You will drive adoption of safe, frontier AI by securing strategic deals with the region's leading digital-native companies—from high-growth startups to established unicorns and super-apps—across Singapore, Indonesia, Vietnam, Thailand, Malaysia, and the Philippines. Owning the full sales cycle from first outbound to launch, you'll act as a trusted partner to customers as they embed Claude into their products and operations. As a first mover in ASEAN, you'll shape our regional strategy from the ground up, building the playbooks and market insight that will scale as our team grows. Key responsibilities Win new business and drive revenue for Anthropic across ASEAN, owning the full sales cycle from prospecting through deployment with digital-native customers Design and execute sales strategies tailored to the region's distinct markets, accounting for differences in market maturity, regulatory environment, language, and buying behaviour across Southeast Asian countries Spearhead market expansion by identifying high-potential customer segments and use cases within the region's startup and scale-up ecosystem, including fintech, e-commerce, super-apps, gaming, SaaS, and logistics Establish foundational go-to-market practices as a first mover in ASEAN, creating playbooks, templates, and frameworks that scale with the team Inform product roadmaps by gathering customer feedback and conveying market needs specific to Southeast Asian enterprises, including multilingual and localisation requirements Collaborate with cross-functional partners in product, marketing, solutions, and partnerships—including regional cloud and channel partners—to differentiate our offerings and sustain a competitive edge Serve as a market expert on ASEAN's digital-native landscape, providing strategic insight to global leadership on regional trends, competitive dynamics, and growth opportunities Minimum qualifications 12+ years of enterprise sales experience driving adoption of emerging technologies with digital-native businesses in Southeast Asia, with a consultative, solutions-oriented approach Deep understanding of the ASEAN startup and scale-up ecosystem, including familiarity with leading digital-native companies across multiple markets in the region Track record of managing complex, multi-stakeholder sales cycles and closing strategic deals by translating multifaceted technical requirements into tailored solutions Proven experience exceeding revenue targets in fast-paced organisations while managing an evolving pipeline and sales process Extensive experience negotiating complex, customised commercial agreements in Southeast Asian market contexts Excellent communication and presentation skills, with the ability to build relationships from ICs to C-level executives and cultural fluency across ASEAN business environments Entrepreneurial mindset and comfort with ambiguity as a founding team member building processes and strategy from scratch Bachelor's degree in a related field or equivalent experience Preferred qualifications Experience selling AI/ML, developer platforms, cloud, or API-based products to technical buyers Existing relationships with founders, CTOs, and product leaders at prominent Southeast Asian technology companies Experience working with hyperscaler or channel partners to co-sell into regional accounts Working proficiency in a Southeast Asian language in addition to English (e.g. Bahasa Indonesia, Vietnamese, Thai) Experience establishing a new market or region for a high-growth technology company A passion for and/or experience with advanced AI systems, and a strong interest in ensuring frontier AI is developed safely Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. We are seeking a Senior Accountant to join the team responsible for the accounting for Hasbro's global network of licensees across categories such as merchandising, publishing, digital gaming, casino, and location-based entertainment. Reporting to the Senior Manager, Royalties, you will own core royalty accounting, close, and control activities — and, just as importantly, help build a stronger, more efficient way of running them. This is a role for a strong accountant who is not content to run the process as-is. We are actively modernizing how royalty accounting works — strengthening controls, simplifying processes, and raising the bar on accuracy and efficiency — and you will be a driving force in that effort. Success in this role means seeing a manual, repetitive, or fragile process and making it better, pairing that instinct with disciplined, reliable execution. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will Do as a Senior Accountant: Own royalty accounting, close, and reconciliations — prepare and review journal entries, account reconciliations, and month-end and quarter-end close activities, ensuring royalty revenue and associated balances are recorded completely, accurately, and on time. Strengthen controls and process — build, improve, and stand behind the controls and checks that keep royalty accounting accurate and well-documented, closing gaps and making the process more reliable quarter over quarter. Drive continuous improvement and lean process change — actively identify manual, repetitive, or fragile steps and redesign, automate, or streamline them; measure the impact and make the improvement stick. Account for licensee guarantees and overages — ensure minimum guarantees, overages, and related true-ups are tracked, calculated, and recorded accurately, and that issues are surfaced and resolved. Partner across the business — work closely with the offshore royalty operations team, Finance, Legal, and business partners to keep royalty accounting aligned to operational reality and to move issues to resolution. Support audits — prepare documentation and respond to internal and external auditor requests, and help ensure the control environment holds up to scrutiny. Read and apply contract terms — review licensing agreements and amendments to ensure royalty accounting reflects the terms of the deal, partnering with Technical Accounting on complex judgments. Complete ad hoc projects — support special analyses and process or system initiatives as the function evolves. What You Will Bring: Bachelor's degree in Accounting; Certified Public Accountant (CPA) designation preferred. Minimum 3 years of public accounting and/or public company experience; Big Four experience preferred. A genuine bias toward continuous improvement — demonstrated success identifying a manual or inefficient process and redesigning, automating, or streamlining it, with measurable results. Strong working knowledge of US GAAP and internal controls / Sarbanes-Oxley concepts. Comfort and curiosity with systems and technology, and eagerness to use tools to work more efficiently and reduce manual effort. Experience reviewing and interpreting contracts; knowledge of the licensing industry or royalty accounting is a plus. Proficiency with Microsoft Excel; experience with SAP and BlackLine preferred. Ability to succeed in a fast-paced, high-pressure environment and meet deadlines. Excellent communication skills and the ability to learn and adapt in a dynamic environment. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $85,600 — $128,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers. In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working. As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence. KEY RESPONSIBILITIES - Translate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams. - Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap. - Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes. - Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement. - Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration. RELEVANT EXPERIENCE - Experience in knowledge management, content creation, learning and development or instructional design. - Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion). - Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus). - Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting. - Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes. - Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills. - A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly. - Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams. - Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders. NICE-TO-HAVE - Experience supporting a new team or product launch, where knowledge and process are being built in parallel. - Understanding of learning design, instructional writing or adult learning principles. - Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing. - Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Munich, Germany WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. WHO WE ARE: This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA. WHAT YOU'LL ACHIEVE: - Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution. - Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions. - Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making. - Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion. - Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany. - Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions. - Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption. - Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value. - Build “sell with” partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning. - Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy. - Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics. - Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent. - Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution. WHO WE'RE LOOKING FOR: A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent. You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow. You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows. SKILLS YOU'LL NEED TO BRING: - 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany. - Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams. - Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics. - Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics. - Experience building or scaling a regional/country business in a high-growth or ambiguous environment. - Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products. - Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes. - Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process. - Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative. - Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product. - Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building. - Fluency in German and English. NICE TO HAVES: - Experience launching or scaling a country-first or regional GTM operating model. - Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes. - Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation. We’re an equal opportunity employer and encourage candidates to apply even if not matching every bullet. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21   #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Paris; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Recruiting Operations Manager on the Talent Acquisition team, you will help run the systems, data and processes that let us hire +100 people per month. You will work alongside Talent Acquisition, People Ops, Legal, Finance, and every department that hires. Your job is to make recruiting more effective as we scale: more great hires per unit of effort, without adding unnecessary complexity or sacrificing quality. This role is ideal for someone who thrives at the intersection of process, technology, and people: someone who loves solving operational challenges and driving continuous improvement. WHAT YOU WILL DO - Recruiting infrastructure & operating model: optimize our ATS, broader recruiting stack, workflows and processes end to end; keep the system clean, connected and scalable. - Metrics & performance: build the metrics and reporting that leadership and Ops teams need to make decisions, and turn insights into concrete improvements in speed, quality and efficiency. - Headcount planning & recruiting capacity: partner with Finance and business leaders to align workforce plans with business priorities and ensure recruiting capacity stays aligned as priorities evolve. - Enable recruiters & hiring managers: build practical enablement around tools, sourcing, workflows, interviewing, hiring principles and calibration so teams can operate more effectively. - Candidate experience & recruiting standards: establish a consistent, high-quality candidate experience across the recruiting process, and continuously identify opportunities to improve it - Innovation & leverage: use AI, talent intelligence, market data and emerging technologies to augment how we identify, engage and assess talent, creating new sources of leverage as we scale WHAT WE'RE LOOKING FOR - 5+ years in operations, including 2+ years in recruiting, People or HR Operations, ideally in a company that has scaled headcount quickly and navigated significant organizational complexity. - Strong systems thinking and attention to detail: you naturally connect the dots, spot inconsistencies and care about getting the underlying system right, not just fixing the symptom. - Pragmatic and highly organized: you focus on what will have the biggest impact, can manage multiple complex projects without losing focus, and bring the structure and follow-through needed to get things to the finish line. - Curious and hands-on: you have an appetite to vibe-code your way through automation, experiment with AI and new tools, and are comfortable building lightweight solutions yourself. - High-agency and positive: you operate independently, turn complex problems into solutions rather than simply raising them, and bring a constructive, can-do mindset to the work. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As the Manager of Commercial Applied AI Architects at Anthropic, you will drive adoption of frontier AI across our mid-market and SMB customers by leading a team of technical architects who help companies build and deploy with the Claude API, Claude Code, the Agent SDK, and Claude for Enterprise. Commercial is one of Anthropic's largest and fastest-moving books of business: thousands of companies, a rapidly growing sales team, and a small group of architects whose job is to change deal outcomes where technical depth matters most. Your team's leverage does not come from being everywhere. It comes from choosing the right accounts to go deep on, then turning what they learn there into blueprints, demos, tooling, and enablement that reach the rest of the book. You will bring your own builder credibility and technical judgment to the role. Our architects ship working code: prototypes, eval frameworks, near-production examples that customers extend, and internal tooling that scales the team itself. You do not need to be the strongest engineer in the room, but you should expect to be in the work with your team, not just reviewing it from above. When an architect is deep in a hard engagement, you will often be right there alongside them, unblocking, pairing, and pressure-testing, while the account itself stays theirs. This is a first-line leadership role reporting to the Head of Applied AI, Commercial. You will start by managing a team of architects and are expected to help grow it well beyond its current size, partnering with Commercial sales leadership on coverage, qualification, and where technical investment pays off. You will co-own the strategy for how Applied AI shows up in the Commercial segment, and you will be judged on your team's outcomes and growth, not your own. Responsibilities: Manage, coach, and grow a team of Commercial Applied AI Architects, setting a high bar for technical credibility, customer impact, and speed Own hiring for your team as it scales, defining the profile, running the loop, and building onboarding that gets new architects into customer conversations quickly Set goals and run reviews for your team, and develop each architect's career with clear, direct feedback Decide where your team's depth goes. Own the qualification and prioritization framework for Applied AI engagement across a very large book, and be comfortable saying no Work alongside your architects on their most consequential engagements, from technical discovery through deployment and expansion, and model what great looks like without taking the work off their plate Build and own the segment's technical playbooks for Claude API integrations, Claude Code rollouts, agentic architectures on the Agent SDK, and Claude for Enterprise deployments, and turn account-level wins into reusable assets that scale one-to-many Partner closely with Commercial sales leadership and Account Executives to co-build segment strategy, tighten the AE-to-architect operating model, and drive adoption across mid-market and SMB Ensure your team consistently surfaces how mid-market companies are building with Claude, and translate that signal into actionable feedback for Product and Engineering Represent Anthropic technically at customer sites, workshops, roadshows, and events, and contribute to thought leadership through content and speaking Stay ahead of the AI engineering landscape, including agentic architectures, eval design, context engineering, and developer tooling, and keep your team operating at the frontier You may be a good fit if you: Have 7+ years of experience in technical customer-facing roles (Solutions Architect, Sales Engineer, Forward Deployed Engineer, or similar), with 3+ years managing pre-sales or technical go-to-market teams Know how to hire well, coach effectively, give hard feedback kindly, and create an environment where builders do their best work Have led technical teams in a high-velocity, high-volume sales motion, where the constraint is your team's capacity rather than pipeline, and have a real point of view on how to allocate scarce technical talent across a large book Bring builder credibility. You have built and deployed LLM-powered applications, you understand what separates a prototype from a production system, and you can hold your own with a customer's engineering leadership Have hands-on familiarity with agentic architectures, LLM evaluation, and modern AI developer tooling, and can coach architects through the design decisions their customers face Have a systems mindset. When you see a problem, your instinct is to build one thing that serves ten customers rather than ten things that serve one Are comfortable in ambiguous, early-stage environments where the playbook does not exist yet, and have a track record of building structure as you go Have strong executive presence and can build trust with technical and business leaders alike Have a genuine passion for making powerful technology safe and societally beneficial Strong candidate may have: Scaled a technical pre-sales or forward-deployed team from a handful of people to a mature function, including defining the hiring bar, onboarding programs, and coaching systems from scratch Sold to and built for mid-market companies, with a clear understanding of how technical buying decisions differ between a 500-person company and a Fortune 500 Rolled out AI coding assistants or developer tools inside engineering organizations, and know how those teams evaluate, adopt, and measure them A visible technical presence through conference talks, written content, or open-source contributions The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $315,000 — $380,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the San Francisco Bay Area or New York City is $190,800-$227,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Spanish Fluency is required Minimum of 3 years of experience in a technical sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $171,720-$205,110 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike. What you’ll do Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant. Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing. Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers. Collaborate with Product , Development , Infrastructure , Customer Success , and Sales teams to drive bug fixes, influence feature development, and help shape product goals and roadmap. Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them. Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently. Partner closely with Support Engineering team members through pairing sessions and stable counterpart relationships to share knowledge and solve problems together. Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews. What you’ll bring Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution. Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations. Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools. Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers. Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides. Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails. Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders. Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains. About the team The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and meetings to see what we are working on at any time. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $213,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic trains and serves Claude across multiple cloud providers and accelerator platforms. The Platform Portability team owns the abstractions, tooling, and deployment infrastructure that make this possible without every engineering and research team needing to become experts in different clouds. As an engineer on Platform Portability, you'll design and build the systems that let us bring up new capacity, ship our platform to cloud provider platforms & marketplaces, and move workloads between providers with confidence. You'll work closely with our cloud partners on capabilities we need that don't exist yet, and with internal Compute, Inference, and Security teams to make "which cloud is this running on?" a question most engineers at Anthropic never have to ask. Your work directly determines how quickly and reliably we can put safe, frontier AI in front of users — wherever they are. What you'll do Our work splits into two workstreams, and we need your help across both. Portable infrastructure. We build the provider-agnostic abstractions for storage, messaging, and connectivity that let Anthropic's systems run on any cloud, and they have to hold up at the scale of frontier model inference. You'll design and build those abstractions, plus the tooling that lets internal teams provision, configure, and operate services across clouds through one consistent interface. You'll also hunt down the provider-specific assumptions hiding in our codebase and set the patterns that keep new ones from creeping in. Claude on partner clouds. We ship Claude onto third-party cloud platforms, and every launch has to be repeatable. You'll own that delivery end to end, including the build, release, and validation pipelines behind it. You'll work directly with engineering teams at our cloud partners and internal infrastructure stakeholders to land the features we need, debug platform issues, and influence their roadmaps. Expect to go deep on native integrations with each provider, and to do the cross-cutting work that keeps our platform consistent across all of them. Across both, you'll shape how the rest of Anthropic builds for multiple clouds. You'll review designs with cloud-portability implications, mentor engineers across the org on multi-cloud patterns, and bring internal stakeholders into alignment through clear writing and conversation. You'll also take your turn in the on-call rotation, and you'll design the postmortems, runbooks, and incident response that help us never fail the same way twice. You might be a good fit if you: Have a minimum of 8 years of practical experience building and operating production distributed systems Own large-scale infrastructure systems and lead ambiguous, cross-team technical projects from design through production Run the same production workload across multiple cloud providers, including the migration or abstraction work that made it possible Understand how cloud IAM models and networking primitives (VPC peering, private connectivity, service mesh) differ across providers Write production code in at least one general-purpose programming language (e.g., Python, Go, or Rust) Work confidently with Kubernetes and Infrastructure as Code (e.g., Terraform, Pulumi) Understand ML infrastructure and supporting interconnects Ship software through hyperscaler marketplaces or managed-model platforms Bring a background in security, compliance, or data residency for regulated or sovereign cloud environments Care about the societal impacts of your work and Anthropic's mission to build safe, beneficial AI Deadline to apply: None. Applications will be reviewed on a rolling basis. Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.  Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.  Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.    Why This Role Is Important to Arcadia Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.  As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.    What Success Looks Like In 3 months You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations In 6 months What You'll Be Doing Design and iterate on agent behavior across real, live workflows, including long- horizon , multi-turn agentic tasks Design retrieval and context architecture so the right source data reaches a model in the right structure and agents remain grounded in real data rather than filling gaps with assumptions Design memory and state handling across multi-turn and multi-agent flows, determining what is carried forward, summarized, or dropped and why Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior Improve performance through prompting, tool-use strategy, and context construction, validated through direct experimentation rather than guesswork Build and run evaluations against real production conditions to measure performance, regressions , failure modes, and edge cases Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost , not just frequency , and monitor those measures against production behavior Design and validate escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior Partner closely with Product and product managers to ensure agents are not just capable, but steerable, trustworthy, and ready to scale What You'll Bring Bachelors degree in Engineering or related field and/or masters of Data Science or related field 4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix Would Love for You to Have Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards What You'll Get The opportunity to define how agent performance, safety, and readiness are measured for production healthcare workflows Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform A mission-driven company working to improve how patients receive care A flexible, remote-friendly culture with personality and heart Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice