Location: Poland
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.
We are stepping into an exciting growth stage and are looking for
a Backend developer
to join our amazing development team.
You will:
Develop API and backend for a high-load product with numerous endpoints
Write unit and integration tests for backend
Refactor code and improve application performance
Requirements:
4+ years of software development experience
Good knowledge of Node.js, JavaScript, TypeScript
Experience in designing and developing REST APIs and high load applications
Proficiency in working with databases (DynamoDB, MySQL)
Experience writing tests
Good knowledge of Docker and AWS (Lambda, EC2)
We offer:
Fully remote work, giving you the flexibility you need in the modern world
A multitude of interesting challenges and opportunities
Stable income and flexible working hours, opportunities for promotion
Friendly and professional peers, eager to help and help you grow
Join Action1 and be a driving force behind our success!
Location: Cairo, Egypt; Alexandria, Egypt
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lisbon, Portugal; Porto, Portugal
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Warsaw, Poland; Kraków, Poland; Wrocław, Poland
Insurance is one of the world's largest industries and one of the most painful to interact with
. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.
You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work.
Why This Role Exists
We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer.
The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat.
What You Will Do
Own outcomes, not tickets.
Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself.
Build with AI as a primary tool, not a chatbot bolt-on.
OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits.
Ship prototypes fast, then make them production-grade.
A working demo on day three beats a perfect plan on day ten.
Work directly with customers.
You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix.
Raise the bar on the codebase.
Reviews, refactors, testability, observability. Not as policy, as habit.
Push the team forward.
Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted.
Who You Are
You ship.
Ideas without execution do not count for you.
High agency.
You do not wait for a card to be assigned. You see what is worth doing and you start.
Strong opinions, loosely held.
You make calls with incomplete information and change your mind when the evidence shifts.
Curious about the domain.
Insurance is messy and full of weird incentives. That intrigues you, not annoys you.
Fluent with AI.
You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully.
Care about humans on the other end.
Insurance done right gives people peace of mind in their worst weeks. That is the point.
Your Toolbox
We use Node.js + TypeScript + Nest.js on the back end, Vue (and some React) on the front end, GraphQL, MongoDB, Docker, AWS. AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents. You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week.
What We Expect at This Level
6+ years building production systems.
Track record of complex, customer-facing software shipped, not just maintained.
Real AI experience.
You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here.
Strong fundamentals.
OO, design patterns, testing, web security, performance. You do not need a refresher.
Cloud comfort. AWS, Azure, or GCP.
At least one in depth, the rest enough to hold a conversation.
Communication.
You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one.
Not Suitable for the Role If…
You prefer tickets assigned to you over choosing what to build.
You measure your work in lines of code, not outcomes.
You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger.
You want a process-heavy environment with detailed specs handed down from product.
You are looking for a maintenance role on a finished platform.
Why CoverGo
Insurance is the rare industry where AI can save people hours of their worst weeks. We are already shipping AI-powered claims, underwriting, distribution, and document automation to enterprise carriers across five continents. The platform is real. The customers are real. The next chapter is yours to help write.
Why You'll Love Working Here
100% Remote Work
15 Days of Annual Leave
Annual Performance Bonus
Remote Work Allowance
Anniversary Bonus
Health Insurance
Company Activities and Events
Learning and Development Plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Morocco; Tunisia; France; Belgium; Canada
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from high-growth startups to established tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional agencies, we place you directly into high-impact roles where your work drives real outcomes.
About the company
Our client is a premier engineering design services firm dedicated to helping high-tech organizations accelerate their product roadmaps. By providing scalable expertise and precision-driven development, the team turns complex technical visions into market-ready realities. They serve as a strategic partner for businesses looking to overcome engineering barriers and deliver revenue-generating features with quality and speed.
The team fosters a collaborative and empowered work environment where integrity and outside-the-box thinking are highly valued. With a culture built on communication and accountability, the firm emphasizes a healthy work-life balance and provides flexible work options to ensure long-term employee satisfaction. Beyond their technical excellence, they are deeply committed to community impact and outreach. This is an ideal environment for passionate professionals who want to work on diverse, innovative projects while contributing to a supportive and mission-driven organization.
Job Type:
Full-time (Independent Contractor)
Job Summary
As this company undergoes a rapid scale-up phase, we are looking for a high-velocity Technical Recruiter to bridge the gap between complex engineering needs and top-tier talent. This is a critical role within an engineering services firm where speed, technical literacy, and persistence are the keys to success. You will be responsible for navigating the high-tech landscape to identify, engage, and place specialized experts who help our clients accelerate their product roadmaps. If you thrive in a fast-paced environment and have a "hunter" mentality for technical talent, this role offers the opportunity to be a cornerstone of our growth.
Key Responsibilities
Deep-dive into technical requirements to understand specific tech stacks, tools, and environments for diverse engineering roles.
Drive high-volume sourcing and outreach, maintaining a KPI of at least 2 quality submissions per day.
Execute rapid-response recruitment, ensuring given roles are fulfilled within a 48-hour window.
Manage the full-cycle recruitment process within the ATS, from initial sourcing and screening to coordination and offer stages.
Conduct structured, competency-based interviews to assess technical proficiency and cultural alignment.
Execute aggressive outbound strategies including cold calling and LinkedIn outreach to engage passive candidates.
Collaborate closely with hiring managers and technical teams to ensure perfect alignment on candidate profiles.
Maintain meticulous documentation of interview outcomes and recruiter notes to ensure a seamless candidate experience.
Requirements
3 to 5 years of experience in Technical Recruiting, specifically within IT, software, or engineering domains.
Proven track record in a SaaS, Tech, or Consulting environment.
Mastery of outbound sourcing techniques, including cold calling and advanced LinkedIn search.
Professional fluency in English with excellent verbal and written communication skills.
Ability to work a strict 9-5 schedule in the EST timezone.
High proficiency with Microsoft Office Suite.
Strong organizational skills with the ability to manage multiple open requisitions simultaneously under tight deadlines.
Nice-to-Haves
Proficiency in French (written and verbal).
Experience using Loxo as an ATS.
Direct experience in contract negotiation.
Background or familiarity with the Telecommunications sector.
Benefits
🌍 Fully remote role with flexible working environment
🚀 Work with high-growth international companies across tech sectors
📈 Clear progression path within a performance-driven team
🎯 High ownership and autonomy in your day-to-day work
Location: Morocco
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from high-growth startups to established tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional agencies, we place you directly into high-impact roles where your work drives real outcomes.
Job Type
Full-time
Job Summary
We are looking for an ambitious, energetic, and relationship-focused Senior Full-cycle Recruiter to join our growing healthcare recruitment agency. This is a pivotal role that combines high-volume recruitment, strategic account management, and fast-paced coordination. You will be the bridge between our healthcare clients—including care homes, nursing homes, and children's residential services—and the dedicated professionals who keep them running. If you thrive in a dynamic environment where your work directly impacts the quality of healthcare delivery, this is the opportunity to accelerate your career within a supportive and driven team.
Key Responsibilities
Build and maintain long-term, high-trust relationships with healthcare clients and candidates.
Act as the primary point of contact for client accounts, deeply understanding their staffing requirements to ensure shifts are filled efficiently.
Source, interview, and recruit high-quality healthcare candidates to build a robust talent pipeline.
Coordinate temporary staffing bookings and oversee shift allocations with a focus on speed and accuracy.
Match suitable candidates to specific opportunities based on skills, experience, and client culture.
Manage candidate availability and strategic workforce planning to meet fluctuating demand.
Oversee compliance and onboarding checks to ensure all placements meet rigorous healthcare standards.
Handle client and candidate queries professionally, ensuring superior service levels.
Maintain accurate records within internal systems and contribute to the team’s performance targets.
Drive business growth through proactive account management and exceptional relationship building.
Requirements
Exceptional communication skills, both written and verbal, with a professional telephone manner.
Strong organisational and time-management skills with the ability to manage multiple priorities simultaneously.
Proven ability to work under pressure and remain calm in a fast-paced, deadline-driven environment.
High attention to detail, particularly regarding compliance and data accuracy.
A proactive, self-motivated approach with a "solutions-focused" mindset.
Excellent interpersonal skills with the ability to build trust and credibility with people from all backgrounds.
A collaborative team-player attitude with a desire to learn and progress.
Nice-to-Haves
Previous experience in recruitment (agency or in-house).
Specific expertise in healthcare recruitment.
Background in sales, customer service, or account management.
Experience working within a target-driven or KPI-led environment.
Benefits
🌍 Fully remote role with flexible working environment
🚀 Work with high-growth international companies across tech sectors
📈 Clear progression path within a performance-driven team
🎯 High ownership and autonomy in your day-to-day work
Location: Poznań, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Warsaw, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Katowice, Poland; Kraków, Poland; Wrocław, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Gdańsk, Poland; Szczecin, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Aalborg, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Odense, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Copenhagen, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Aarhus, Denmark
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Łódź, Poland
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 21 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: New York, NY
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.
What You’ll Do:
Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters
Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement
Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment
Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery
Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next
Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.
What We’re Looking For:
Proven track record of owning outcomes end to end in ambiguous, high-stakes settings
Real technical depth — you’ve shipped production software and can lead engineers credibly
Commercial instinct — you’ve turned delivered work into expanded scope or revenue
Executive presence — fluent from a whiteboard to a C-suite briefing
Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit
Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years
Willingness to travel approximately 25–40% of the time
Bonus Points:
Experience in digital assets or blockchain infrastructure
Prior delivery experience into Tier-1 financial institutions
Hands-on production LLM or AI agent experience
Technical founder or quota-carrying solutions architect background
Fluency in custody, settlement, payments rails, tokenization, or trading systems
What We Offer:
Competitive base salary and discretionary bonus
Hybrid/Flexible Working Arrangements
Flexible Time Off (paid)
3% 401(k) company contribution
Company-paid health and protective benefits for employees, partners, and other dependents
Generous paid Parental Leave
Competitive family planning benefits for US employees
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Free daily snacks and weekly breakfasts/lunches
Employee Resource Groups
Free coaching and counseling sessions through Headspace
Apply now and join us as we grow the economy that runs on code.
The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.
Base Salary Range
$215,000
—
$285,000 USD
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоseniorLisbon, Portugal; Porto, Portugal
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