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Location: London At Citymapper (a Via company), we’re on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transport options available. We make getting around your favourite city easy, so that you can enjoy the ride. As Strategy & Operations Manager at Citymapper, you’ll lead the team of analysts who deliver the high-quality transport data behind our product. Every route, departure time, and disruption alert in the app depends on their work and shapes the Citymapper experience for millions of users every day. This is a hands-on, leadership-first role: you’ll coach and develop your team, remove blockers, and create the conditions for them to do their best work. Working closely with Product, Engineering, and Commercial teams, you’ll keep the team focused on what matters most to our users and the business, ensuring their work goes beyond maintaining data quality to actively improving the Citymapper experience and driving product growth. What You’ll Do Lead, coach, and develop a high-performing team of analysts, creating an environment where people can do their best work. Own data strategy and quality across your international portfolio, helping users rely on Citymapper every day. Partner with Product, Engineering, and Operations to set priorities and deliver improvements. Shape the team’s tools, workflows, and automation, including how AI can improve quality, efficiency, and scale. Turn complex datasets into actionable insights that inform decisions and improve the product. Support key delivery initiatives, coordinating across teams to keep work moving. Co-own product metrics related to data quality and the end-user experience, using them to identify opportunities and measure progress. Who You Are A strong operator: You have experience in operations, technical, or generalist roles. You're comfortable juggling competing priorities, working across teams, and finding a path forward when things aren't straightforward. Technically comfortable: You can engage with data and product work, dive into unfamiliar topics, and earn your team's trust without needing to be the most technical person in the room. A natural people leader: You know how to motivate people, give constructive feedback, and create an environment where your team can do their best work. A strong project manager: You can keep multiple workstreams organised, maintain momentum, and stay on top of the details. A clear communicator: You build trust quickly across teams and are equally comfortable in an engineering discussion or a commercial conversation. Bonus points if you have experience working with data, Python, and/or common transport data formats (GTFS, TransXChange, SIRI, HAFAS, etc.). It's not required, though. Curiosity and a willingness to learn matter more to us than checking every box on the job description. What We Offer Salary Range: £70,000-£85,000. Total compensation also includes equity. Final salary will be determined by the candidate’s experience, knowledge, and skills. Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunches Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role:  The Employer Solutions Go-To-Market Planning & Operations team plays a critical role in helping shape and execute on Lyra’s go-to-market strategy and driving revenue growth. The GTM Planning & Operations Senior Associate role will require a balance of strategic planning and operational execution to help guide the company on driving scalable growth. This role will partner with teams across the company including sales, marketing, customer success, analytics, finance, and operations to drive strategic Go-To-Market initiatives including optimizing GTM efficiency, territory planning, pipeline monitoring / tracking,, supporting expanding customer revenue, etc. Sample projects include territory planning, market analysis and customer segmentation, optimizing sales investments with booking and quota analysis, developing analytical targets and dashboards for growth plans, and leading program management for cross-functional initiatives. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry. Responsibilities Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment Support the development of a scalable operating model across the GTM team, including territory planning and account assignments Make recommendations on strategic investments into partner/vendor solutions to drive growth goals Qualifications Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines 4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience is a plus, but not required Highly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environment Ability to take complex problems and summarize key insights and lead a team to drive the optimal outcomes Experience developing business and financial models to support business decisions Ability to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiatives Ability to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long term objectives Analytically and operationally minded, demonstrating sound business judgment to optimize resources and deliver maximum value Strong quantitative analytical skills (Excel/Google sheets required), including comfort in triaging across multiple data sources to align on the right assumptions Demonstrates a strong results-driven mindset and the flexibility to adapt working hours as needed to meet deadlines Passion for expanding access to high-quality mental health care Preferred Qualifications Salesforce experience preferred Prior management consulting experience preferred Experience with B2B or B2B2C products & solutions Background in healthcare or benefits strategy Familiarity with leading sales and marketing tools and tech stack (including Salesforce, Outreach, Zoominfo, etc) Located on the West Coast, working PST hours "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Planning & Operations, Senior Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000 a year. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.  Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: Japan / Tokyo; Japan / Hiroshima; Japan / Sapporo; Japan / Kyoto; Japan / Osaka Location: Japan Work setup: Remote Start date: ASAP Languages: Fluent English required; Japanese highly preferred Industry: HealthTech / MedTech / AI ABOUT THE ROLE Pragmatike is recruiting on behalf of a YC-backed, fast-growing health technology company expanding into Japan and opening its local operations. We are looking for a Business & Operations Founder to take ownership of the company's launch and early growth in Japan. This is a highly entrepreneurial role for someone scrappy, hungry, and comfortable figuring things out from zero. You will be the person on the ground building the business, establishing operations, developing local relationships, and turning the Japan market into a functioning operation. This is not a traditional corporate country manager role. We are looking for someone who can roll up their sleeves, make things happen, and operate with founder-level ownership. YOUR RESPONSIBILITIES - Own the launch and day-to-day business operations in Japan - Build the local presence from the ground up, including partners, vendors, and operational processes - Identify and develop commercial opportunities and strategic partnerships - Navigate the Japanese market, healthcare ecosystem, and relevant regulatory or operational requirements - Work closely with the global leadership team to adapt the business for Japan - Represent the company with customers, partners, healthcare organizations, and other local stakeholders - Identify what needs to be built next and independently drive execution - Act as the local point person across business, operations, and market development REQUIRED QUALIFICATIONS - Proven experience building, launching, or operating a business, team, or new market in Japan - Strong entrepreneurial mindset with a scrappy, hands-on approach - Comfortable working with significant autonomy and ambiguity - Strong business development, operations, and stakeholder management skills - Excellent understanding of the Japanese business environment - Fluent English is required - Strong communication and relationship-building skills - Willingness to be deeply hands-on and own whatever needs to get done PREFERRED QUALIFICATIONS - Experience in MedTech, HealthTech, healthcare, medical devices, or digital health - Existing network across Japanese healthcare, medical, or technology ecosystems - Experience launching a new country, office, product, or business from scratch - Startup or founder experience - Experience working with international teams or US-based startups WHY JOIN US - Be the first key operator on the ground in Japan for a YC-backed company - Own the launch of a new country from the ground up - Work directly with an international founding team and have significant decision-making autonomy - Build partnerships and operations in one of the world's most important healthcare and technology markets - Opportunity to shape the Japan business as an early, founder-like member of the team Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.

Location: Ukraine About us At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed. We are looking for a Senior Manager, Business Operations & Client Success to join us as part of our team. About the role As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution. As a qualified expert You will Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health. Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions. Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews. Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements. Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure. Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy. Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships. Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action. We're looking for you if you have 5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services. Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations. Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews. Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight. Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health. Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders. Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions. Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution. Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority. Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed. Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership. A proactive and curious mindset, with a strong sense of ownership and follow-through. Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics. Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field. Fluent / Advanced English & Ukrainian communication skills. What's in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more. Embrace the opportunity for personal and professional growth Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more. Feel cared about Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life. Interview steps Interview with Recruiter Intro Call with Hiring Manager Business & Functional Interview HRBP Interview Hiring Manager Interview Client Interview.

Location: Poland; Ukraine; Israel; Portugal; Spain Workplace: remote About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.   We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.  At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. About Marketing team: The marketing team handles comprehensive 360º communication and comprises over 150 people. We manage all aspects in-house and operate a robust automation engine. Our combined monthly traffic across all brands exceeds 31 million. As a marketing team member, you'll play a crucial role in the upcoming phase of our brand's growth as we expand and introduce new products to the market. And now, we are looking for a Senior Email Operations Team Manager who is prepared to contribute to the next chapter of our company's growth. What you'll be working on: Strategic Own email-channel-driven attributed revenue as a business outcome, setting the strategic direction for how email contributes to LTV, retention, and expansion across airSlate products Define email and push notification strategy in line with product and marketing strategies Lead churn-prevention and win-back initiatives across email and push notifications as coordinated, signal-driven programs rather than one-off campaigns Set the email roadmap for 2026 and beyond — audit existing programs, identify gaps and quick wins, and prioritize initiatives across three products against attributed revenue targets Define how email fits within multi-channel orchestration, establishing boundaries and handoffs between email, in-product messaging, and other channels Data & use of data Translate behavioral signals, predictive churn scores, and lifecycle stage classifications into actionable segmentation logic and program triggers Define data requirements for email programs — specify the user signals, cohort definitions, and event triggers needed from the data engineering team, and own those requests Own the team's contribution to the revenue attribution model — partner with data teams to define lifecycle-stage KPIs and validate that email is correctly credited under the new attribution framework Own email dashboards with the data team and align them with lifecycle dashboards, so attribution reporting accurately reflects email's contribution to revenue at each funnel stage Use generative and agentic AI tooling to drive personalization and automation at scale across a large, multi-product subscriber base Operational Manage and develop three email marketing specialists — set priorities, coach on execution quality, and connect daily work to strategic lifecycle goals Coordinate across the email development team, data team, demand gen, and product stakeholders to deliver lifecycle programs end-to-end within airEML Maintain and evolve automated email journeys across all four products, with the authority to rebuild or retire programs where data supports it Ensure email deliverability and list health at scale across a large, multi-product subscriber base What we expect from you: 5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing with an email focus — B2C or B2B SaaS/subscription products at scale preferred Proven ownership of an email and/or retention/lifecycle program end-to-end — strategy, journey design, segmentation logic, and KPI ownership, not only execution Familiarity with attribution models, including how attribution windows affect reported email performance and how to navigate model transitions Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle stage classification Hands-on experience with a major marketing automation or email platform (Braze, Klaviyo, Iterable, Marketo, HubSpot, or an internal equivalent) A track record of cross-functional collaboration with Product and Data Science teams, not siloed within Marketing Strategic thinking at the program level, not only the campaign level Strong analytical skills, including comfort with dashboards and data-warehouse-sourced data, and the ability to derive lifecycle insights independently Understanding of email deliverability and list health at scale (100K+ subscriber base) A Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience Upper-Intermediate (B2) or higher English, written and spoken What helps you rock: Experience in a multi-product or multi-brand environment What we offer   Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.   Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience,  plus a performance-based bonus system and stock options so you share in the company’s growth.   Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.   Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.   Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.   Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.   Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.       It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.   Read our Recruitment Privacy Notice to Learn how we process your personal information.

Location: ES - Barcelona, Spain; GB - United Kingdom Scopely is looking for a Director, Slate Operations to join our Slate Development Group team in the UK remotely or in Barcelona, on a flexible hybrid model. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Slate Operations keeps Scopely's game development slate moving. We oversee execution and cross-functional alignment across the games in development — connecting game teams and central teams so decisions get made once and stick, running the cadence that keeps everyone aligned, and clearing the path so teams can build. What You'll Do: We're looking for a Director, Slate Operations to own this end to end. There are two sides to it: keeping the Group running as an organization — its cadence, process, and the day-to-day support the Game Board, Head of Slate Development and leadership team rely on — and running program management for the Game Development Framework (GDF) so games move cleanly from concept to launch. You'll sit inside the Slate Development Group but work with every part of Scopely: game teams, divisional leadership, finance, strategy, and corporate development. Be the operational point of contact for specific in-development games — running the GDF cadence and connecting game and central teams so decisions get made once and aren't re-litigated. The main goal is to be the end to end steward for game teams in the game development framework. Deliver operational excellence within our internal team, shaping our service model, priorities, and ways of working. Evolve our capabilities as needs change. Drive the cross-slate operating model so independent game teams reuse what already works instead of rebuilding it. Bring structure to consequential decisions — organize the inputs, assumptions, and trade-offs early so the owners and the room can reach real alignment before committing. Own a capstone project — one meaty area you drive end to end, for example: evolving the GDF, owning launch readiness, or operationalizing central partnerships, depending on where the need is. Keep investment decisions well-informed — track progress across games at different stages, and surface Greenlight Case, budget, staffing, and dependency status so leadership can challenge and decide. Unblock teams through the development cycle, especially at launch readiness, by clearing operational issues with central partners (legal, IT, procurement, finance, logistics) so teams stay focused on the game. Partner with marketing, strategy, and divisional leadership so launches go out clean. Give teams operational support — production perspective, process, facilitation, and help navigating the GDF. Operationalize playtests and validation — help build and run research, playtest, and validation plans, and package the findings so vertical owners and leaders can form the recommendation. Utilize the latest AI technologies to keep information flowing — the dashboards, status, and key dates people need to see, without the overhead. What We’re Looking For: Bachelor's degree, MBA a plus — or the equivalent in experience. 10+ years in program/project management across tech and direct-to-consumer businesses, at least 5 of them in games, working within or alongside a development team. You know how games get made and sold — development, publishing, platforms, business models. You don't need to have shipped one yourself, but you get what game teams are up against. You've supported senior execs in a fast-moving environment and you like the pace — taking initiative, juggling priorities, switching gears without losing the thread. You can run a lot of projects at once, ideally a mix of R&D and live. You're comfortable in ambiguity and good at creating clarity for other people. You make sound calls in the company's interest and know when to escalate. You can hold your own with P&Ls and free-to-play KPIs. You spot the process that's slowing people down and fix it — and you'll push back and start the right debate when it matters. You build trust with all kinds of people at every level and don't flinch at the hard conversations — with the presence to grow into a partner to senior game leaders over time. You write clearly and fast, and you can build a strong deck with cross-functional input. Detail and organization come naturally to you. Low ego, business outcomes first, open to feedback — and genuinely curious about every part of the business. You play games and care about the industry. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Задачи: — Управление контрактами: сбор, организация и ведение центрального хранилища всех договоров с подрядчиками и поставщиками, отслеживание ключевых условий, сроков и дат продления; — Сбор, проверка и обработка всех входящих счетов от подрядчиков и поставщиков, сверка с контрактами и фактическими поставками; — Отслеживание и категоризация всех исходящих транзакций по банковским счетам компании, ведение аудиторской документации; — Формирование и поддержание ежемесячного отчета о прибылях и убытках (P&L), консолидирующего расходы по проектам и юридическим лицам, предоставление CEO информации о расходах и бюджете; — Координация администрирования зарплат и учета затрат по проектам, взаимодействие с внешними бухгалтерами и HR; — Настройка и постоянное улучшение систем и рабочих процессов для управления контрактами, выставления счетов и отчетности; — Выполнение роли операционного контактного лица для внешних бухгалтеров, бухгалтеров и административных сервисов; — Поддержка запросов на финансовую отчетность, включая обновления для инвесторов и материалы для совета директоров. Требования: — Опыт работы 3+ года в финансовых операциях, бизнес-операциях или аналогичной гибридной роли, предпочтительно в стартапе или малом/среднем бизнесе; — Опыт полного цикла управления контрактами, счетами к оплате и отчетностью P&L; — Уверенные навыки работы с Excel и Google Sheets, умение создавать и поддерживать финансовые модели и трекеры; — Высокая организованность, внимательность к деталям, самостоятельность с минимальным контролем; — Свободное владение английским и русским языками; — Опыт работы с польскими корпоративными структурами. Преимущества: — Опыт в игровой индустрии, технологиях или других сферах с интеллектуальной собственностью и роялти; — Знание польского языка; — Опыт подготовки к слияниям и поглощениям, отчетности для инвесторов или проведения due diligence. Условия: — Прямое доверительное взаимодействие с CEO и полный доступ к стратегии компании; — Возможность построить систему управления с нуля в функции, которая сейчас фрагментирована; — Работа над проектами с реальным рыночным потенциалом (сотни тысяч желающих до запуска); — Небольшая, опытная команда с прямым доступом к основателям и быстрым принятием решений; — Гибкость в выборе типа контракта (трудовой договор или B2B) и гибридный формат работы.

Location: United States Our executive search firm is recruiting a Chief Operating Officer on behalf of a luxury travel and hospitality organization. This leader will oversee service delivery, operational consistency, and scalable growth while protecting the high-touch experience expected by discerning travelers. Key Responsibilities Direct daily operations across guest services, reservations, supplier relations, and experience delivery. Translate strategic priorities into measurable operating plans and performance standards. Improve service quality, productivity, margins, and operational consistency. Develop scalable processes supporting growth across destinations, properties, and travel programs. Establish performance dashboards and accountability measures for operational teams. Oversee workforce planning, vendor performance, service recovery, and business continuity. Partner with commercial and financial leaders to align capacity, demand, and profitability. Build a culture of ownership, responsiveness, and exceptional guest service. Requirements 10+ years of operational leadership experience, including significant executive-level responsibility. Experience within luxury travel, hospitality, resorts, private travel, or premium guest services. Demonstrated success improving operational performance across dispersed teams or locations. Strong understanding of service standards, capacity planning, financial performance, and vendor management. Proven ability to lead organizational change and build scalable operating systems. Bachelor’s degree in business, hospitality management, or a related discipline required. Advanced degree preferred. Availability for occasional domestic and international travel. Benefits Comprehensive medical, dental, and vision coverage Employer-funded health savings account contribution Annual executive bonus opportunity 401(k) retirement plan Flexible paid time off Wellness and lifestyle stipend Luxury travel discounts Annual leadership retreat Salary: $180,000–$215,000 annually, plus annual bonus Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE As a member of the Compute Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams. This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast. You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk. EXAMPLE INITIATIVES - Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected. - Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership. - Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption. - Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation. RESPONSIBILITIES - Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings - Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines - Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making - Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early - Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored - Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos - Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure - Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability REQUIREMENTS - 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role - Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities - Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch - Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership - High ownership mindset: you identify what is broken, build the fix, and follow through until it is working - Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist NICE TO HAVE - Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem - Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch - Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: US - Culver City, California, United States; US - United States Scopely is looking for a Director, Slate Operations to join our Slate Development Group team in the US remotely or in Culver City on a flexible hybrid model. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Slate Operations keeps Scopely's game development slate moving. We oversee execution and cross-functional alignment across the games in development — connecting game teams and central teams so decisions get made once and stick, running the cadence that keeps everyone aligned, and clearing the path so teams can build. What You'll Do: We're looking for a Director, Slate Operations to own this end to end. There are two sides to it: keeping the Group running as an organization — its cadence, process, and the day-to-day support the Game Board, Head of Slate Development and leadership team rely on — and running program management for the Game Development Framework (GDF) so games move cleanly from concept to launch. You'll sit inside the Slate Development Group but work with every part of Scopely: game teams, divisional leadership, finance, strategy, and corporate development. Be the operational point of contact for specific in-development games — running the GDF cadence and connecting game and central teams so decisions get made once and aren't re-litigated. The main goal is to be the end to end steward for game teams in the game development framework. Deliver operational excellence within our internal team, shaping our service model, priorities, and ways of working. Evolve our capabilities as needs change. Drive the cross-slate operating model so independent game teams reuse what already works instead of rebuilding it. Bring structure to consequential decisions — organize the inputs, assumptions, and trade-offs early so the owners and the room can reach real alignment before committing. Own a capstone project — one meaty area you drive end to end, for example: evolving the GDF, owning launch readiness, or operationalizing central partnerships, depending on where the need is. Keep investment decisions well-informed — track progress across games at different stages, and surface Greenlight Case, budget, staffing, and dependency status so leadership can challenge and decide. Unblock teams through the development cycle, especially at launch readiness, by clearing operational issues with central partners (legal, IT, procurement, finance, logistics) so teams stay focused on the game. Partner with marketing, strategy, and divisional leadership so launches go out clean. Give teams operational support — production perspective, process, facilitation, and help navigating the GDF. Operationalize playtests and validation — help build and run research, playtest, and validation plans, and package the findings so vertical owners and leaders can form the recommendation. Utilize the latest AI technologies to keep information flowing — the dashboards, status, and key dates people need to see, without the overhead. What We’re Looking For: Bachelor's degree, MBA a plus — or the equivalent in experience. 10+ years in program/project management across tech and direct-to-consumer businesses, at least 5 of them in games, working within or alongside a development team. You know how games get made and sold — development, publishing, platforms, business models. You don't need to have shipped one yourself, but you get what game teams are up against. You've supported senior execs in a fast-moving environment and you like the pace — taking initiative, juggling priorities, switching gears without losing the thread. You can run a lot of projects at once, ideally a mix of R&D and live. You're comfortable in ambiguity and good at creating clarity for other people. You make sound calls in the company's interest and know when to escalate. You can hold your own with P&Ls and free-to-play KPIs. You spot the process that's slowing people down and fix it — and you'll push back and start the right debate when it matters. You build trust with all kinds of people at every level and don't flinch at the hard conversations — with the presence to grow into a partner to senior game leaders over time. You write clearly and fast, and you can build a strong deck with cross-functional input. Detail and organization come naturally to you. Low ego, business outcomes first, open to feedback — and genuinely curious about every part of the business. You play games and care about the industry. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $139,400 — $205,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Operations Associate, Courier Community acts as the heartbeat of the courier partner support ecosystem. Serving as the first line of human support beyond frontline Customer Support, this role is the critical bridge between Wolt and its courier partners. In this role, you will balance deep empathy with efficient, high-volume problem-solving — handling complex escalations, localized communications, sensitive account situations, and workflow automations that keep courier partners informed, supported, and valued. Key Responsibilities Inbox Management & Advanced Support Manage courier inbox channels to handle complex, partner-submitted requests. Resolve escalated tickets transferred from Support that fall outside frontline scope, including complaints, bug reports, and sensitive account updates. Maintain team SLAs by keeping inbox tasks within a target 72-hour reply rate and resolving open board tickets efficiently. Content Ownership & Localization Localize regional and global courier-facing communications for specific country languages and cultural contexts. Maintain and continuously update localized courier platforms, including country FAQs, educational content, and operational resources. Proactively maintain information accessibility so couriers can easily self-solve issues without contacting support. Cross-Functional Communication & Enablement Coordinate ad-hoc courier announcements (e.g., weather-related boosts) in alignment with Communications and Supply Activation teams. Create macros, guidance documents, and tools for Customer Support to empower frontline agents to resolve cases independently. Assist onboarding teams with document verification, profile activations, and country-specific onboarding tasks. Community Engagement & Feedback Loops Drive community engagement by supporting local feedback initiatives and courier events. Capture operational insights from courier feedback and translate them into process, documentation, and tool improvements. AI & Process Automation Leverage AI tools day-to-day to generate clear, empathetic response templates and reduce manual workloads for routine inquiries. Utilize AI and self-service tools to summarize ticket escalations, maintain up-to-date knowledge bases, and build smart routing workflows. Key Performance Indicators (KPIs) & Impact Courier Satisfaction: Measured through feedback scores, response quality, and communication empathy. Time to Resolution (TTR): Fast, efficient, and accurate resolution for complex tickets passed from Support or directly from courier partners. Inflow Reduction: Lower overall ticket volume achieved through scalable documentation, improved Support macros, and self-service automation. Localization Quality: High accuracy and quick turnaround time for market-specific announcements and content updates. Our humble expectations Professional working experience in Customer Support, Operations or other similar roles. Professional level in English and fluent (Austrian) German. Proficiency with Excel or Google Sheets. Strong capability to diagnose operational issues, identify root causes, and determine when and how to escalate. Clear, empathetic, and professional written communication skills. Ownership & Accountability: Taking full responsibility for tasks until completion and communicating early when blocked. Attention to Detail: Meticulous with workflows, deadlines, and sensitive partner details. Multitasking & Adaptability: Thriving in a fast-paced environment where priorities dynamically adjust. What we offer Discounted membership fees with MyClubs Deals and discounts with local partners Wolt Credit program Employee Assistance Program (EAP) Career progression opportunities Next steps Please submit your application and resume in English . The interview process begins with a conversation with Talent Acquisition, followed by a meeting with the hiring manager. As a final step, you'll present a take-home assignment. If this sounds like the kind of challenge you're looking for, we'd love to hear from you. We'll be reviewing applications on an ongoing basis and will close the role once we've found the right person, so we encourage you to apply as soon as possible! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €2.109 — €2.636 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Paris, France About Freedom Freedom Digital Bank France will form part of Freedom Holding Corp ., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services. About the role We are looking for a strategic and hands-on Chief Operating Officer to establish, lead and scale the operations of Freedom Digital Bank France. The COO will develop the bank’s operating model and ensure operational excellence across Operations, Customer Service, Risk, Technology, Product and Business. The role will focus on scalable processes, automation, service quality, operational resilience and a seamless digital customer experience. As a member of the founding executive team, the COO will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the operating model meets applicable French and EU requirements and the expectations of the relevant supervisory authorities. Key responsibilities: Develop and execute the operational strategy for Freedom Digital Bank France. Design and implement the bank’s target operating model. Build scalable, efficient and customer-focused banking processes. Oversee day-to-day banking operations and customer-service delivery. Coordinate cross-functional teams and establish effective decision-making and escalation processes. Improve operational efficiency, service quality and digital customer experience. Establish operational KPIs, service levels and performance-reporting frameworks. Support the launch and scaling of digital banking products and services. Develop operational controls, procedures and governance arrangements. Establish compliant processes for customer onboarding, complaints handling, payments, customer servicing and operational incident management. Oversee business continuity, crisis management and operational resilience arrangements. Manage outsourcing arrangements and operational relationships with critical third-party providers. Work closely with Risk, Compliance, Product and Technology. Lead operational transformation, automation and continuous process improvement. Support the preparation of operational documentation required for the regulatory authorisation process. Requirements 10+ years of operations experience within digital banking, banking, fintech or another regulated financial institution. Previous experience as a COO, Head of Operations or in an equivalent senior leadership position. Proven experience establishing, transforming or scaling regulated operations. Strong understanding of French and EU operational requirements applicable to banks and digital financial institutions. Knowledge of applicable ACPR and EBA expectations , including requirements covering governance, outsourcing, complaints handling, customer protection and business continuity. Understanding of DORA , ICT incident management, operational resilience and third-party risk requirements. Experience implementing digital onboarding, customer servicing and operational automation. Experience managing outsourced services and critical third-party providers in a regulated environment. Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred. Strong stakeholder management and people leadership skills. Excellent strategic, analytical and execution capabilities. Full professional fluency in French and English is mandatory. Benefits Employment contract in accordance with French labor law; Relocation package for the employee and family members; 50% coverage of the annual health insurance cost for the employee and eligible family members; 25 days of annual leave, public holidays, and all statutory leave entitlements; On-site work in a modern, well-located office.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues. Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT). Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR). Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points. Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams. Vendor Relationship & Operational Governance Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines. Operationalize Twilio’s  core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence. Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds. Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs. Talent Pool & Pipeline Optimization Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation. Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads. Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years in Vendor Site/Contact Center Operations: Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint). Operational Governance Focus: Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards). WFM & Cross-Functional Alignment: Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team. Domain & System Experience: Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design: Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership. Location This role will be remotely located in the United States. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 5th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What we’re looking for: We are seeking a skilled and experienced Senior Revenue Operations Support Manager to join our Revenue Operations Support team. This position will be based out of Singapore and assist our APAC region. You will play a crucial role in managing our background operations utilizing our Salesforce and CLM systems in support of internal stakeholders.  You will be engaged in projects to enhance current processes as well as suggest improvements to existing processes.  You’ll drive operational excellence and ensure that actions are aligned with company policies and processes. Responsibilities: Directly support sales and customer success by resolving tickets related to sales process and systems Independently review requests and troubleshoot to understand technical challenges, define root causes, and resolve problems. Verifying data accuracy of sales orders Effectively liaise between Sales, Customer Success, Contracts, Pricing and Finance to resolve issues for the sales team Follow documentation to complete ongoing tasks, identify areas for process improvement, create documentation for new tasks, and train new team members to complete ongoing tasks Execute existing tests and write new test scenarios to complete user acceptance testing of changes related to salesforce Own projects to roll out operational support for new initiatives - generate documentation, train operations teammates, and work cross functionally to make post-launch improvements Able to lead and develop operational projects which enhance processing speed and efficiency Qualifications: 5-10 years of relevant experience in a sales operations role Experience as a user of Salesforce within quote to cash business processes Proficient in Salesforce skills needed to complete daily troubleshooting, ticket resolution and projects. You enjoy taking initiative and making suggestions for improvements Detail oriented with high capability for detecting inconsistencies. Proficient with Excel/Google Sheets Strong time management skills, as well as excellent verbal and written communication skills Strong work ethic and organizational skills Experience at SaaS company preferred What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Kuala Lumpur, Malaysia Workplace: Remote ABOUT PAVE BANK: Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences. THE ROLE You will run the day-to-day back office for the investment business: processing client transactions from instruction through to settlement, keeping position and cash records accurate, and producing the reporting our institutional clients rely on. You will work closely with Finance, Compliance and the Bank's external counterparties, and report to the Head of Asset Management. WHAT YOU WILL DO - Process client transactions across their full lifecycle, from instruction and confirmation through to settlement and maturity. - Reconcile positions and cash daily against counterparty records, and investigate and clear breaks. - Calculate month-end client yield and fee accruals, and reconcile them to counterparty reporting. - Prepare monthly client statements, with a four-eyes check before release. - Support the Bank's collateral custody service, including asset movements, client instructions and periodic reporting. - Maintain client records and supporting documentation, and respond to client, counterparty and audit queries. - Keep operating procedures current, flag operational and regulatory risks early, and help move manual steps into the Bank's back-office tooling. WHAT WE ARE LOOKING FOR - One to four years in an operations, finance, fund administration or client servicing role at a bank, broker, asset manager or fund administrator. Strong candidates from adjacent backgrounds will be considered. - A careful, numerate approach - you notice when a figure does not tie, and you check before you send. - Strong Excel skills and comfort working with large data files. - Composure under month-end and reporting deadlines, and the judgement to escalate early. - Clear written English for correspondence with counterparties and institutional clients. - Discretion in handling confidential client information. NICE TO HAVE: - An understanding of securities settlement mechanics, fixed income or repo - Exposure to digital assets or collateral management - Experience with a custodian, prime broker or fund accounting platform - Familiarity with client onboarding or tax documentation - Experience documenting procedures or specifying requirements for operations tooling.

Location: Nisku, Alberta Manager of Equipment and Yard Operations Full-time, Permanent Nisku, AB Work with people who treat you like friends. Imagine an office where everyone is watching out for you because they know you’re watching out for them. Our company sees construction as a team sport, so we care about each other as a team. That level of caring filters through investments in local community groups and charities because we also care about the communities we work in. Michels Canada empowers your personal and professional growth, equipping you with the tools and support needed to create impactful solutions that shape a better future for others. About us: Michels Canada is a nationally recognized general contractor in energy, infrastructure and power construction based in Nisku, Alberta, with offices in British Columbia and Ontario. We are part of the Michels Family of Companies. The Michels Family of Companies is a privately owned global construction company with operations across North America, Australia, Singapore, and Germany. It is headquartered in Brownsville, Wisconsin, USA. The Manager, Equipment and Yard Operations provides leadership to ensure Michels Canada’s equipment fleet and yard operations are safe, efficient, and reliable in support of project delivery across the organization. This role is responsible for the planning and coordination of equipment allocation, maintenance strategy, inventory management, and yard operations, with a strong focus on optimizing cost, utilization, and equipment availability. In this role, you will lead teams and collaborate across the business to establish clear expectations and foster a culture of safety, accountability, and continuous improvement. You are responsible for ensuring equipment is effectively positioned, maintained, and available when needed, while balancing day-to-day operational demands with long-term asset performance and financial objectives. Responsibilities: Maintaining and promoting a strong safety culture for all employees, vendors, and customers and following all safety policies, procedures, and regulations. Identifying and communicating workplace hazards and correcting or seeking assistance in correcting unsafe actions or conditions. Lead equipment and yard operations, including allocation, warehousing, inventory control, yard management, and transport coordination to support operational needs Manage and develop staff through recruitment, training, performance management, workforce planning, and employee relations Oversee equipment lifecycle management, including procurement, deployment, maintenance planning, utilization, replacement, and disposal Ensure equipment reliability through preventive maintenance programs and coordination of repairs, minimizing downtime and service disruptions Manage yard operations and inventory levels to ensure efficient organization, flow, and equipment availability Develop and manage operating and capital budgets, including forecasting, cost control, and variance analysis Lead procurement and vendor management, including sourcing, contracting, and performance oversight to optimize cost and service Track and report equipment performance, utilization, costs, and KPIs to support decision-making and continuous improvement Maintain equipment rates, lifecycle costing, and financial reporting structures for internal billing and planning Collaborate with Operations, Finance, Procurement, IT, and field teams, including participation in estimating and project planning Oversee systems and process improvements for equipment tracking, maintenance, and reporting to ensure accuracy and efficiency Ensure compliance with regulatory, environmental, and equipment standards and support audit requirements and corrective actions Support long-term planning for fleet, yard capacity, and equipment strategy while identifying cost-saving and efficiency opportunities Perform other duties as assigned. Requirements: Bachelor’s degree in Supply Chain, Business, Finance, Accounting, Engineering, or related field; equivalent combination of education and 10+ years of relevant experience will be considered 10+ years of progressive leadership experience in equipment management, fleet, yard operations, or related industrial environments Strong knowledge of equipment lifecycle management, maintenance planning, procurement, and asset utilization Experience managing budgets, capital planning, and cost control in a complex operational environment Proven ability to lead teams, drive performance, and work across multiple operational stakeholders Strong analytical and problem-solving skills with the ability to manage competing priorities in a fast-paced environment Proficiency in Microsoft Office Suite, with strong Excel skills required Experience with ERP or equipment management systems considered an asset Excellent communication, leadership, and stakeholder management skills Valid driver’s license with an acceptable driving record as required by company policy Benefits: We offer competitive total compensation, meaningful and challenging work, and an engaging and collaborative environment. For more information on our company, please visit our website at www.michelscanada.com . We thank all applicants for their interest; however, only those under consideration will be contacted. For other opportunities at Michels Canada, join us at https://www.michelscanada.com/jobs/apply/ It is our commitment to create a diverse workforce and an inclusive culture. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless of their race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable laws, regulations, or ordinances. If you need assistance and /or a reasonable accommodation due to a disability during the application or the recruitment process, please send us an email to: careers@michelscanada.com No recruitment agencies, please! **Please be aware! ** It has come to Michels Canada attention that job seekers have received false employment offers from individuals or organizations posing as Michels Canada. Please keep in mind these important tips: Michels Canada does not require payment from anyone seeking employment at any time during the recruitment and/or selection process. All recruitment email correspondence comes from email addresses displaying the correct spelling of our company name: @michelscanada.com or @michels.us. Formal offers of employment are only made once the recruitment and selection process are complete. Personal and banking information is NOT collected until you have been personally onboarded by our HR team. We do not extend any formal offers of employment or execute employment agreements through text messaging, social media, job posting websites or social chat platforms. We take this matter seriously and are continuously working with the appropriate authorities. Please remain aware of this matter, report any suspicious outreach to your local authorities, and email any concerns to hrcompliance@michelscanada.com . Please note: resumes sent to this email will not be considered; please apply directly to our current career opportunities at https://www.michelscanada.com/jobs/apply . Please note: All job postings at Michels Canada are to fill existing vacancies within our organization. While Michels Canada may use Artificial Intelligence (AI) tools to support part of the screening process, applications are still reviewed by a member of our Talent Acquisition Team to ensure a thorough and fair evaluation. #Canada AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE  As a direct Business & Operations partner to our Solutions team, including Deployment Strategists and Applied AI Engineers. You will work closely with Solutions leadership to build & scale the operating system that powers value & operational excellence across pre-sales and post-sales activities. You will translate our value vision into a scalable operating model by building automations, defining processes and ways of working, standing up KPIs and reporting, operationalising our internal ROI framework, feeding the feedback loop to capitalize on our successes, and embedding reusable value frameworks into customer engagements. This role is critical to turning our go-to-market strategy into repeatable, AI-native action, aligning delivery quality, output per FTE, and customer satisfaction to improve the efficiency and impact of our Solutions organisation and accelerate the value Mistral delivers to customers.   WHAT YOU WILL DO   Operating System & Automation - Build the secure-by-design operating system that links our tooling stack to the Solutions team’s needs, and design the internal tools & automations that raise output per FTE. - Streamline Deployment Strategist operations across pre-sales scoping and delivery, compounding shared knowledge, templates, and reusable IP. - Drive daily adoption of our AI layer throughout the Solutions team, productising internal work into reusable assets for the team. Value Intelligence & ROI - Operationalise the internal ROI framework per project / use case, defining and surfacing where we build value. - Define the reporting layer and metric catalog (what we collect and surface) and build the dashboards that turn our data foundation into decisions and proof of value. - Stand up the customer satisfaction measurement system (define, collect, surface) as a core input to value & operational excellence. Processes, Ways of Working & Cross-Functional Collaboration - Codify delivery playbooks, ways of working, and scaling programs end-to-end across the customer lifecycle - Partner with Revenue Growth, People Growth, RevOps, CSMs and Product & Engineering to align the operating system with company strategy and fuel the flywheel. - Ensure our operational processes are followed across geographies, embedding safety, security & compliance into our ways of working.   WHAT WE'RE LOOKING FOR - 4+ years of experience in strategic operations, business operations, or a chief-of-staff role within technical sales or solutions engineering. - Strong ability to bring structure to ambiguity and drive complex, cross-functional initiatives from strategy through execution. - Proven track record in optimising processes, impacting business KPIs, and aligning resources with business priorities. - Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities. - Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments. - Hands-on builder of internal tools and data workflows; comfortable turning manual processes into scalable systems. - Strong analytical skills to design ROI and value frameworks, build reporting, and translate data into operational decisions. - Technical acumen and AI fluency: understanding of AI implementation, use cases, and scaling challenges. - Native-level fluency in English; additional European languages are a plus. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from “I need to buy something” to a signed agreement, an accurate purchase order, and clean spend data at month-end. We are hiring a Procurement Operations Business Partner to own that path for our research organizations and the special programs that spawn out of it. This portfolio behaves differently from the rest of the company in that it purchases goods and services from highly-specialized vendors and new programs regularly appear with real purchasing needs before any process exists for them. You will be the person who makes all of that feel simple to the researchers and program leads who depend on it, and reliable to the Finance stakeholders behind it. This is a high-volume role with an accounting core. You ensure every purchase in the portfolio is coded, dated, received, and accrued correctly, so research spend is right in the books every month. Expect a steady queue of requests, work orders, and change orders, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing path for R&D Manage a high volume of purchase requests, work orders, and change orders each month across research teams and programs, keeping speed and accuracy high at the same time. Serve as the primary procurement partner for Anthropic's research teams and special programs, guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request in your portfolio for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an order form, an amendment, a security or privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Launch and track contract review with Legal, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone, per-unit, or usage in arrears) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Act as the dedicated operations partner for our research services vendor portfolio, where engagements are structured as master agreements with frequent work orders and scope changes, and where speed and documentation discipline both matter. Handle the mechanics that come with hardware, equipment, and lab purchasing, including multi line quotes, lead times, shipping and receiving, and asset handoffs. Financial completeness & accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials (expense vs. prepaid, capitalized equipment vs. operating spend). Work the hard cases with Accounting: services that span periods, partially delivered milestones, per-unit work billed in arrears, credits and true-ups, and work orders amended mid-month. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Stand up new programs Be the first procurement call when a new research program or initiative spins up. Scope what they will buy and how often, agree a right sized path with Legal, Security, and Finance, and have it working before volume arrives. Run a regular pipeline check in with your highest velocity teams so upcoming purchases are visible early and nothing urgent arrives as a surprise. Translate procurement, legal, security, and finance requirements into plain language for researchers and engineers, and carry their operating reality back to those teams so controls fit the work. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation with AI can take work off requesters and the team. Minimum qualifications Proven track record of owning a high-volume purchasing portfolio end-to-end in procure-to-pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid vs. expense, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience supporting outsourced or managed service vendors at scale, where scope and volume move month to month and the contracts, purchase orders, and invoices have to keep up with each other. Working knowledge of how contract review, security and privacy review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications 5-7+ years of procurement operations, purchasing, or vendor operations, including time supporting a research, engineering, hardware, or outsourced services organization. Experience as the embedded procurement partner for a hyper scaling data operations, ML, RL, and lab environments Time at a hypergrowth technology company scaling procurement operations for outsourced or vendor delivered work. Background in accounting, accounts payable, or a month-end close process, including experience with three-way match Sourced human data, data labeling, annotation, or evaluation vendors (or comparable BPO and outsourced operations) with a point of view on where that market is heading Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.