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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Sweden About the Role Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact. As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale. You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering. Responsibilities This role is ideal for engineers who want to: Stay deeply technical Work on real production systems Influence product direction Build long-term partnerships with world-class engineering teams Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team. Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform. Technical Accountability : Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account. Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response. Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack. Platform Breadth & Depth : Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability. Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap. Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs). On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them. Languages: You are experienced with modern languages like TypeScript, Rust, Golang. Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime. Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns. Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure. AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery. Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details. Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives. High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end. Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact. Bonus Points Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform. Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase. A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences. Compensation For Sweden based hires: Estimated annual salary is between SEK 760,000 - SEK 1,240,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, or London (Hybrid) About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the Team We build the products that enable the next era of the Internet: making domains Readable , Discoverable , and Callable for autonomous AI agents. Here at Cloudflare, agentic discovery is a core part of our vision for the Agentic Internet . As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences. We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard. About the Role We are looking for a Software Engineer to join our Agentic Discovery team to build the core systems, protocols, and customer-facing tools powering agent-web interactions. In this role, you will design and ship scalable software across edge infrastructure, data pipelines, protocol layers, and developer tooling. You will work on cutting-edge standards like WebMCP, MCP, AEO, and agent-native controls that enable content owners to manage how autonomous AI agents find, parse, and safely execute tasks on their digital properties. What you'll do Design and ship production-ready services that enable customers to evaluate, test, observe, and measure how AI agents read, represent, and interact with their websites and applications. Build and maintain support for emerging agent protocols and integrations (MCP, MCP Apps, UCP, MPP, WebMCP). Implement fine-grained content controls (access management, licensing, auditing) and agent-native audience/business models (attribution, monetization, and analytics). Write clean, secure, well-tested code, advocate for end-user privacy, and help maintain high system reliability, performance, and documentation. Partner with software engineers, researchers, product managers, design engineers, and cross-Cloudflare stakeholders to take capabilities from concept to production. Desirable Skills, Knowledge, and Experience Strong software engineering and distributed systems fundamentals. Experience building and operating reliable, high-throughput production services. Solid understanding of HTTP, APIs, proxies, caching, web security, and web performance. Hands-on experience or deep interest in AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses. Ability to rapidly prototype, evaluate architectural trade-offs, and ship solutions in a fast-moving, emerging technical domain. Strong written and verbal communication skills. Bonus Points Fluency in Rust (with a big plus for experience in async Rust) or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers). Hands-on experience with search, Answer Engine Optimization (AEO), web crawling, or RAG platform engineering. Open-source contributions to agent frameworks, protocols, web standards, browser engines, or distributed systems projects. Past experience contributing to a major web framework, proxy, CDN infrastructure, or bare-metal backend cloud provider. Proven track record of debugging and resolving network-level and application-level performance bottlenecks. Understanding of cryptographic concepts (public-key encryption, digital signatures, hash functions) or privacy-preserving web protocols. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €54,000 - €75,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: San Francisco Bay area About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of new Territory accounts, as well as the expansion of existing customer accounts.  Within the mid-market segment, you will work a set of accounts in the territory sub-segments. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. Key Responsibilities Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies. Developing scalable relationships with target partners, to expand partner ecosystem in a specific region. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Requirements: 3+ years of direct B2B selling experience Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Bachelor's degree required Demonstrated analytical and quantitative abilities Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite) Examples of desirable skills, knowledge and experience: 5+ years in Software/SaaS/Security Sales & Channel management. Existing relationships and/or strong familiarity of the partner ecosystem in the region that they cover. Understanding of cloud infrastructure ecosystem and cloud security is highly preferred. Experience working in a start-up environment. Ability to travel up to 25% of the time. Technical competence strongly preferred. Compensation Compensation may be adjusted depending on work location. For Bay Area-based hires: Estimated annual salary of $244,000 - $336,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity The role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, or London (Hybrid) About the Department Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization. About the Team We build the products that enable the next era of the Internet: making domains Readable , Discoverable , and Callable for autonomous AI agents. Here at Cloudflare, agentic discovery is a core part of our vision for the Agentic Internet . As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences. We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard. About the Role We are looking for a Senior Software Engineer to serve as a technical anchor and become a subject matter expert on our Agentic Discovery team. In this role, you will define the architecture, core protocols, and multi-team standards powering the next generation of agent-web interactions. As a senior technical leader, you will shape product roadmaps, mentor engineers across Cloudflare, and write technical specifications that drive execution across multiple teams. You will drive engineering excellence across edge infrastructure, data pipelines, protocol layers, and developer tooling, ensuring systems are resilient and complexity is reduced for your peers. What You'll Do Architect and ship high-throughput, resilient production services that make web properties Readable (structured content transformation), Discoverable (indexing and AEO), and Callable (WebMCP, tool-calling APIs, Generative UI) for autonomous agents. Define emerging agent protocols and integrations (MCP, MCP Apps, UCP, MPP, WebMCP). Author architectural specifications and technical designs that guide engineering work both within and outside the ETI team. Partner directly with Product Management, customers and stakeholders to translate customer needs into technical requirements, clarify KPIs, and shape engineering roadmaps. Drive improvements in system health and observability. Lead complex incident responses, conduct post-incident retrospectives, and rearchitect systems to eliminate failure modes and minimize customer-escalation issues. Elevate the engineering process across Cloudflare through code reviews, technical mentorship, architectural governance, and candidate evaluation for engineering hiring. Desirable Skills, Knowledge, and Experience Experience designing scalable system architecture and setting performance metrics in a distributed environment. Experience writing technical specifications and leading cross-functional technical initiatives to completion. Deep understanding of HTTP, APIs, proxies, caching, web security, and performance bottlenecks spanning multi-service architectures. Hands-on experience and deep conceptual understanding of AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses. Ability to partner with product managers and customers to navigate ambiguous problem spaces and iteratively deliver large-scale architecture. Experience mentoring junior and mid-level engineers, contributing to hiring, and driving improvements to engineering processes and incident response workflows. Bonus Points Fluency in async Rust or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers) at scale. Active contributions to or leadership in open-source agent frameworks, protocols (e.g., MCP), web standards bodies, browser engines, or network proxies. Track record of resolving complex, multi-team production incidents and driving post-mortem recommendations to completion. Background in search engines, Answer Engine Optimization (AEO), web crawling at scale, or RAG platform engineering. Expertise in cryptographic protocols (public-key encryption, digital signatures) or privacy-preserving web architectures. Compensation Compensation may be adjusted depending on work location. ● For Portugal based hires: Estimated annual salary is between €66,000 - €91,000. The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Обязанности: — Участие в проектах по развитию инфраструктуры клиентов: развертывание, обновление и настройка рабочих мест и ИТ-систем — Установка, настройка и перенос оборудования (рабочие станции, принтеры, базовое сетевое оборудование) — Внедрение и поддержка решений на базе Microsoft (Windows 10/11, Office 365, Active Directory) — Диагностика и устранение неисправностей на стороне клиента (ПО, оборудование, сеть) — Поддержка при обновлении инфраструктуры: подготовка рабочих мест, миграции пользователей, замена оборудования — Оказание технической поддержки пользователям (заявки, почта, телефон, выезды) — Настройка новых пользователей: учетные записи, почта, подготовка рабочих станций — Эскалация сложных задач профильным специалистам при необходимости — Ведение технической документации и работа с системой заявок — Взаимодействие с внутренними командами в рамках проектов Требования: — Высшее или среднее специальное образование в области ИТ или смежной области — Опыт работы от 2–3 лет в технической поддержке или системном администрировании (обязательно в ОАЭ) — Практический опыт: установка, настройка и поддержка Windows (клиентские и базово серверные системы), базовое администрирование Active Directory (пользователи, группы, политики), настройка и поддержка рабочих мест и периферийного оборудования, участие в проектах по развертыванию или миграции инфраструктуры — Технические знания: диагностика и устранение неисправностей (ПО, оборудование, сеть), основы сетей: TCP/IP, DNS, DHCP, понимание LAN/WAN, базовая настройка сетевого оборудования (роутеры, коммутаторы), опыт работы с Microsoft 365 / Office 365 (пользователи, лицензии), базовое понимание Windows Server — Будет преимуществом: опыт работы с виртуализацией (Hyper-V, VMware), базовые навыки PowerShell, опыт работы с системами резервного копирования, понимание основ информационной безопасности — Языки: русский — свободный (обязательно), английский — уверенный (устный и письменный) — Личные качества: самостоятельность в решении технических задач, внимательность к деталям и соблюдение процессов, клиентоориентированность и развитые коммуникативные навыки Условия: — Медицинская страховка и оформление разрешения на работу — Оплата ежегодного авиаперелёта домой — Компенсация транспортных расходов — Офис: район Barsha Heights, Дубай, ОАЭ — Полная занятость, контракт на 2 года

Задачи: — Управлять и поддерживать IT-инфраструктуру, серверы и сети. — Мониторить производительность системы, безопасность и надежность. — Устранять неполадки в инфраструктуре, оборудовании и сетях. — Управлять контролем доступа, резервным копированием и конфигурациями систем. — Поддерживать обновления, миграции и улучшения инфраструктуры. — Обеспечивать безопасность, масштабируемость и работоспособность систем. Требования: — Опыт работы в IT-инфраструктуре или системном администрировании не менее 4 лет. — Глубокие знания Windows и Linux. — Опыт работы с сетями (TCP/IP, DNS, VPN, файрволы). — Опыт управления серверами, виртуализацией и облачной инфраструктурой. — Знание Microsoft 365, Active Directory и управления доступом. — Сильные навыки устранения неполадок и решения проблем. Желательно: — Опыт работы с облачными платформами AWS, Azure, DigitalOcean. — Автоматизация инфраструктуры и скриптинг (PowerShell, Bash). — Опыт работы с системами мониторинга, резервного копирования и аварийного восстановления. — Опыт поддержки высокодоступных сред. Условия: — Полная занятость. — Удалённая работа.

Location: Hong Kong Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated What You’ll Do: Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week. Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications. Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams. Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed. Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself. Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high. Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms. Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment. Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting. Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate. Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed. Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues. Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications. Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction. Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved. Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed. Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures. Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable. Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths. Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently. Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling. Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas. Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work. What We’re Looking For: 5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment. Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution. Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments. Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices. Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning. Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling. Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues. Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior. Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting. Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests. Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks. Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment. Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders. Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams. Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience. Nice to Have: Experience supporting trading floors or other low-tolerance, high-availability user populations. Experience mentoring, coaching, or informally managing junior IT support staff. Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools. Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration. Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar. What We Offer: Competitive base salary and discretionary bonus Flexible Time Off (paid) Hybrid Working Arrangements Company-paid health and protective benefits for employees and their eligible dependents Free coaching and counseling sessions through Headspace Generous paid Parental Leave Free daily snacks in-office and weekly lunches Opportunities to learn about the Crypto industry Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Hybrid | Austin, San Francisco About the Role Cloudflare's Senior Forward Deployed Infrastructure Engineers work where Cloudflare's infrastructure meets customer impact. As a Forward Deployed Infrastructure Engineer, you will be embedded with one of Cloudflare's most strategic customers, collaborating to ensure modern cloud compute capacity is available, reliable, and ready when needed. You will guide new capacity from delivery to production, partnering with Cloudflare's data center and hardware teams to ensure systems pass validation, come online smoothly, and uphold Cloudflare's high standards. You will serve as a bridge connecting Cloudflare's infrastructure, hardware, and data center teams with the customer's engineering organization. You'll ensure teams work from a shared vision, clear operational roadblocks, and feed real-world insights back into how Cloudflare builds and evolves its platform. This role is ideal for engineers who want to: Stay deeply technical and hands-on with real production infrastructure. Guide outcomes from hardware delivery through running workloads. Shape how Cloudflare delivers compute capacity at scale. Build long-term, trust-based partnerships with world-class engineering teams. Responsibilities Capacity Onboarding & Delivery: Lead bringing new compute capacity online for the customer, collaborating on planning, provisioning, validation, and handover to production. Drive turn-ups that are predictable, efficient, and repeatable. Hardware & Spec Validation: Partner with teams to ensure delivered systems meet agreed specifications. Define acceptance criteria and validation workflows, including burn-in, benchmarking, and health checks across compute, storage, and networking. Work alongside on-site data center teams to execute checks and resolve issues. Standards & Operational Readiness: Champion Cloudflare's build, configuration, security, and observability standards prior to capacity launch. Ensure comprehensive monitoring, alerting, and runbooks are established for all production systems. Cross-Team Alignment: Act as the central point of collaboration between Cloudflare's infrastructure, hardware engineering, data center operations, supply chain, and network teams, alongside the customer's engineering group. Technical Accountability: Serve as the primary technical point of contact for the customer's infrastructure, guiding account strategy and technical direction for supporting Cloudflare resources. Reliability & Incident Response: Engage in operational rhythms with the customer and Cloudflare, including standups, capacity reviews, change management, and incident response. Facilitate blameless root-cause analysis and post-incident improvements . Automation & Tooling: Develop production-quality automation and tooling for provisioning, validation, and fleet management to continually improve rollout efficiency. Capacity Planning & Forecasting: Partner with the customer to understand future demand, forecast capacity needs, and proactively identify constraints. Feedback Loop & Product Influence: Surface real-world operational issues and platform opportunities with Cloudflare's Infrastructure, Hardware, and Product teams to inform future roadmaps. Strategic Relationship Management: Cultivate trusted technical relationships with senior stakeholders (Staff+ engineers, Directors, and VPs) across both organizations. On-Site Presence: Spend time regularly on-site at customer offices to foster close communication and partnership with their engineering teams. Desirable Skills, Knowledge, and Experience At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply. Infrastructure & SRE Background: Solid experience in infrastructure engineering, SRE, or production engineering, with a track record of running and scaling large-scale production systems. Capacity & Fleet Operations: Practical experience bringing server capacity online, encompassing provisioning, imaging, configuration management, and fleet-scale lifecycle management. Hardware Fluency: Familiarity with server hardware, firmware, BMC/IPMI/Redfish, and diagnostics. Ability to set validation standards, triage issues remotely, and partner with on-site technicians. Experience with GPUs or specialized accelerators is a plus. Linux & Networking: Strong understanding of Linux systems and core networking principles (TCP/IP, BGP, DNS, load balancing, and data center topologies). Automation & Development: Proficiency in languages such as Go, Python, or Rust, along with experience using infrastructure-as-code and configuration management tools (e.g., Terraform, Ansible, Salt). Production Ownership: Experience supporting mission-critical services, including on-call rotations, incident response, SLO management, and reliability engineering. Observability: Familiarity with monitoring, metrics, and logging frameworks (e.g., Prometheus, Grafana, ClickHouse) to maintain system health proactively. Containers & Orchestration: Exposure to Kubernetes or similar platforms and workload scheduling on newly provisioned capacity. AI-Augmented Workflows: Interest or experience in leveraging modern AI tools to streamline automation, debugging, and documentation. Program-Level Coordination: Demonstrated ability to coordinate complex, multi-team delivery efforts across regions and time zones with clear communication and alignment. Proactive Problem-Solving: A self-motivated approach to identifying bottlenecks—whether technical or procedural—and collaborating with partners to implement durable fixes. Stakeholder Communication: Ability to engage comfortably in strategic technical discussions with executive-level stakeholders, translating infrastructure context into business outcomes. Bonus Points Prior experience at a hyperscaler, cloud provider, or large-scale data center environment. Familiarity with Cloudflare's platform and network architecture. Experience in customer-embedded or partner-facing technical infrastructure roles. A history of sharing knowledge, such as technical writing, internal mentorship, open-source contributions, or community presentations. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $194,000 - $266,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Distributed About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Atlanta, US Austin, US Denver, US New York, US San Francisco, US Seattle, US Washington DC, US Canada About the Role The Security Platform team is an infrastructure/developer tools group tasked with building and operating powerful, resilient, and secure infrastructure and systems that enable other engineering teams to deliver products to our customers efficiently and securely. We are responsible for secrets management, internal certificate authorities/PKI, machine and workload identity, and more. We are not a policy, audit, or compliance team, but rather an infrastructure engineering/software development one. Responsibilities You’ll build and operate secure and resilient distributed systems for secrets and key management, running across our network that spans more than 310 cities in over 120 countries. Our focus is strengthening/re-architecting internal PKI and machine/workload identity. You’ll run and support the systems we build, both in an operational sense and by helping other internal developers use them. You will participate in the On Call rotation for emergency incident response. You’ll consult on the design and architecture of new systems and products to ensure they are built securely and use our services correctly. Required skills Production software development: Experience designing, building, and maintaining production software in Go, C, C++, Rust, or comparable languages. We value systems-oriented engineering experience, not familiarity with a particular language alone. Production infrastructure ownership: Experience both building and operating critical production services or infrastructure, including debugging failures, recovering service, and improving reliability. Ability to reason about distributed systems and their failure modes. Linux/UNIX proficiency: Hands-on experience administering and troubleshooting Linux/UNIX systems in production. Security engineering: Experience developing or operating software or systems designed to provide security capabilities or enforce security boundaries. This can be part of a broader software or infrastructure engineering role; a dedicated security job title is not required. Applied cryptography: A working understanding of symmetric and asymmetric cryptography and public key infrastructure (PKI), sufficient to make sound implementation choices using established libraries and protocols. Experience designing new cryptographic algorithms is not required. Bonus/nice-to-have skills Experience with secrets management, key management, internal certificate authorities/PKI, or machine and workload identity. Experience managing the lifecycle of keys, certificates, or credentials, including issuance, rotation, expiration, and revocation. Familiarity with HashiCorp Vault, OpenBao, or similar systems. Experience with hardware-backed security, such as HSMs, TPMs, or trusted execution environments. Familiarity with Go, Python, or Salt. Contributions to open source security, systems software, or distributed systems projects. You do not need experience with every technology listed above. We welcome candidates with strong software and infrastructure engineering fundamentals and related security experience. Compensation Compensation may be adjusted depending on work location. For California based hires: Estimated annual salary of $194,000 - $266,000 For Colorado based hires: Estimated annual salary of $168,000 - $231,000 For New York based hires: Estimated annual salary of $185,000 - $254,000 For Washington based hires: Estimated annual salary of $185,000 - $254,000 For Washington DC based hires: Estimated annual salary of $185,000 - $254,000 For Canada based hires: Estimated annual salary of $150,000 - $206,000 Applications will be accepted until December 25, 2026. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Mexico This position will be based in Mexico but be responsible for accounts in Central America including Guatemala, Honduras, El Salvador, Costa Rica and Panama. Account Manager Central America About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. What you'll do We are looking for a seasoned sales professional to join our Field Sales Team responsible for covering Mid-market accounts in Central America. Based in Mexico, the ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers. As  an Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services. Additional responsibilities will include: Manage contract negotiations. Maintain a robust sales pipeline. Develop long-term strategic relationships with key accounts. Prospecting into target accounts to generate new sales opportunities. Aligning with channel partners on go-to-market strategy. Examples of desirable skills, knowledge and experience Bachelor's degree required Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to accounts in Central America. Experience managing longer, complex sales cycles Experience supporting and building relationships in Colombia highly preferred Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Bilingual in Spanish and English Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Dublin, IE About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles Spot patterns in support requests, surface recurring issues, and flag opportunities to automate Help streamline onboarding and other high-volume operations as we scale Contribute to automation efforts Maintain and improve device management, identity, and access systems Write scripts (Bash, Python) to automate repetitive tasks Minimum qualifications Hands-on IT support experience, ideally in a fast-paced environment Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android Experience with Google Workspace administration Experience with Slack administration, including workspace management, permissions, and troubleshooting Experience supporting and administering other SaaS tools Understanding of identity and access fundamentals: SSO, MFA, directory services Familiarity with MDM fundamentals and endpoint management concepts Basic scripting (Bash or Python) for automation Strong troubleshooting skills, with a methodical and persistent approach Clear communicator who enjoys helping people solve problems Take ownership of problems and follow through until they're resolved Preferred qualifications Familiarity with zero-trust security concepts and endpoint security tooling Networking basics: DNS, DHCP, VPNs Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns Experience using AI tools to improve personal or team productivity Interest in developing deeper technical skills and taking on more complex systems administration over time The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €125.000 — €165.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We are hiring a Senior Solutions Engineer to partner with Account Executives on enterprise accounts. You will own the technical side of the sales cycle—qualifying use cases, leading discovery and architecture, running demos and proofs-of-concept, and supporting early adoption and expansion. You will act as a trusted advisor to networking, security, platform, and IT stakeholders. This is a senior individual-contributor role that blends deep networking and security expertise with consultative selling. You will co-own pipeline outcomes, help close and expand enterprise deals, and feed real customer requirements back into product and go-to-market. This role is a strong fit for a senior SE who wants to stay close to the technology, work enterprise deals from qualification through early adoption, and help customers replace complicated networking—and privileged/AI access—with something simpler and more secure. Key Responsibilities Partner with Account Executives to identify, qualify, and close new enterprise logos and expansion opportunities, confirming technical fit aligned with business goals. Lead technical discovery, solution architecture, demos, and proofs-of-concept (POCs) that help customers make confident buying decisions. Design Tailscale architectures for hybrid, multi-cloud, and on-premises environments, including identity-based access and secure connectivity patterns. Align Tailscale PAM for identity-aware access with session recording, and Aperture as an AI gateway for LLM/API access. Translate technical capabilities into clear business value, including security outcomes, operational simplicity, and time-to-value. Serve as a trusted advisor across multi-stakeholder deals, guiding implementation and collaborating with Customer Success to drive best-practice adoption. Support security reviews and common enterprise diligence (architecture reviews, questionnaires, and compliance discussions). Provide structured feedback to Product, Engineering, and GTM teams based on enterprise use cases, blockers, and competitive dynamics. Assist in building reusable demo environments, solution blueprints, and enablement assets that raise the quality and consistency of enterprise engagements. Stay current on zero-trust networking, privileged access, identity integrations, cloud networking, and AI access/governance so you can position the full Tailscale portfolio accurately and competitively. What We Are Looking For 5–7+ years in a customer-facing Solutions Engineer, Sales Engineer, or Solutions Architect role within networking, security, infrastructure, or related enterprise software. Proven experience co-owning pipeline and influencing quota outcomes with Sales on both new business and expansion. Deep understanding of zero-trust networking, secure connectivity, and IAM integrations (SSO, SAML, OIDC, SCIM). Strong networking fundamentals and troubleshooting skills: TCP/IP, DNS, routing, firewalls, NAT traversal, TLS/HTTPS, and related concepts. Hands-on systems administration and troubleshooting across Linux and at least one of macOS or Windows. Hands-on architecture experience with AWS, GCP, and/or Azure, including hybrid environments. Experience managing cloud and network infrastructure using Infrastructure as Code (Terraform preferred for policy/ACL; Pulumi, Ansible, or CloudFormation also relevant). Excellent communication skills, with the ability to explain complex systems clearly and translate technical features into business value for both practitioners and executives. Experience running technical evaluations, customized demos, and POCs in enterprise or upper mid-market environments. Comfort operating in a high-growth, fully distributed environment with a high degree of ownership and competing priorities. Willingness to travel occasionally (approximately 10–20%) for customer meetings, workshops, and internal collaboration. Nice to Have Experience selling or architecting zero-trust, SASE, ZTNA, VPN, PAM, or secure networking solutions. Familiarity with privileged access patterns: JIT access, session recording, least-privilege to SSH/databases/Kubernetes, and replacing shared credentials. Familiarity with AI gateways, LLM access governance, MCP/API proxying, or centralized model/provider key management. Hands-on scripting or automation experience (Python, Bash, Go, or similar) for demos, POCs, or integrations. Knowledge of the competitive landscape in zero-trust, PAM, and AI access control. Experience supporting security reviews, architecture diligence, and compliance discussions (SOC 2, HIPAA, PCI) in a pre-sales context. Previous exposure to Tailscale, WireGuard, or similar mesh-networking technologies. Experience creating reusable architectures, demo environments, or SE playbooks. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets. US Pay Range (OTE) $250,000 — $300,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Задачи: — Умение разворачивания схемы “router-on-the-stick” с нуля — Умение диагностировать и локализовывать сетевые ошибки, определять причину неисправности и собирать необходимую диагностическую информацию — Умение устанавливать ОС семейства Windows, Linux — Понимание процесса ручного тестирования и работы с обнаруженными дефектами — Опыт работы с анализаторами трафика (tcpdump, Wireshark), умение анализировать сетевой трафик при диагностике неисправностей — Опыт функционального или интеграционного тестирования сетевого ПО/оборудования Требования: — Гражданство и локация РФ — Опыт работы от 3х лет — Глубокий опыт работы на сетевом направлении — Знание принципов построения сетей передачи данных, основных протоколов маршрутизации, стека TCP/IP — Практический опыт работы с сетевым оборудованием (L2/L3-коммутаторы, маршрутизаторы, файрволлы различных вендоров) — Знание протоколов и технологии VLAN, STP, RSTP, ARP, DHCP, DNS, Port security — Понимание принципов работы NAT и firewall — Опыт работы в командной строке и опыт администрирования Unix-подобных операционных систем (настройка сети, работа с файловой системой, установка пакетов и тд) — Опыт развертывания различных сервисов под Linux (dns, dhcp, web, database, NAS) — Базовые знания: VRF, BGP, OSPF, RIP, QoS, LACP, IPSEC, 802.1X, NTP, SMTP, POP3 и т.п. Условия: — Удалённая работа — full-time

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.

Требования: — Гражданство и локация РФ. — Опыт работы от 3х лет. — Глубокий опыт работы на сетевом направлении. — Знание принципов построения сетей передачи данных, основных протоколов маршрутизации, стека TCP/IP. — Практический опыт работы с сетевым оборудованием (L2/L3-коммутаторы, маршрутизаторы, файрволлы различных вендоров). — Знание протоколов и технологии VLAN, STP, RSTP, ARP, DHCP, DNS, Port security. — Умение разворачивания схемы “router-on-the-stick” с нуля. — Умение диагностировать и локализовывать сетевые ошибки, определять причину неисправности и собирать необходимую диагностическую информацию. — Умение устанавливать ОС семейства Windows, Linux. — Понимание принципов работы NAT и firewall. — Понимание процесса ручного тестирования и работы с обнаруженными дефектами. — Опыт работы в командной строке и опыт администрирования Unix-подобных операционных систем (настройка сети, работа с файловой системой, установка пакетов и тд). — Опыт развертывания различных сервисов под Linux (dns, dhcp, web, database, NAS). — Базовые знания: VRF, BGP, OSPF, RIP, QoS, LACP, IPSEC, 802.1X, NTP, SMTP, POP3 и т.п. — Опыт работы с анализаторами трафика (tcpdump, wireshark), умение анализировать сетевой трафик при диагностике неисправностей. — Опыт функционального или интеграционного тестирования сетевого ПО/оборудования. Условия: — Удалёнка. — Вилка до 168к рублей на руки.

Задачи: — Настройка и поддержка тестового окружения для проведения интеграционного, функционального с моделированием сетей и сервисов заказчиков на базе платформ Континент и виртуальных устройств — Тестирование Континент (интеграционное, функциональное, GUI) по требованиям и тест-кейсам — Тестирование совместимости и интеграции решений на базе Континент с оборудованием — Документирование результатов тестирования: занесение багов в багтрекинговую систему, составление отчетов о тестировании — Ведение тестовой документации (создание чек-листов, тест-кейсов, тест-планов) Требования: — Глубокий опыт работы на сетевом направлении — Знание принципов построения сетей передачи данных, основных протоколов маршрутизации, стека TCP/IP — Практический опыт работы с сетевым оборудованием (L2/L3-коммутаторы, маршрутизаторы, файрволлы различных вендоров) — Знание протоколов и технологии VLAN, STP, RSTP, ARP, DHCP, DNS, Port security — Умение разворачивания схемы “router-on-the-stick” с нуля — Умение диагностировать и локализовывать сетевые ошибки, определять причину неисправности и собирать необходимую диагностическую информацию — Умение устанавливать ОС семейства Windows, Linux — Понимание принципов работы NAT и firewall — Понимание процесса ручного тестирования и работы с обнаруженными дефектами — Опыт работы в командной строке и опыт администрирования Unix-подобных операционных систем (настройка сети, работа с файловой системой, установка пакетов и тд) — Опыт развертывания различных сервисов под Linux (dns, dhcp, web, database, NAS) — Базовые знания: VRF, BGP, OSPF, RIP, QoS, LACP, IPSEC, 802.1X, NTP, SMTP, POP3 и т.п. — Опыт работы с анализаторами трафика (tcpdump, Wireshark), умение анализировать сетевой трафик при диагностике неисправностей — Опыт функционального или интеграционного тестирования сетевого ПО/оборудования Условия: — Занятость: полная — Локация: РФ — Гражданство: РФ — Рабочий график: МСК — Формат: удаленно — Уровень: Senior — Вилка зарплаты: 170-200 тыс. рублей на руки в месяц

Задачи: — Оперативное управление и поддержка облачной инфраструктуры BeyondTrust, обеспечение доступности, производительности и стабильности во всех средах. — Проектирование, развертывание и обеспечение безопасности мультиаккаунтных AWS, Azure и GCP сред в соответствии со стандартами организации. — Проектирование, развертывание и поддержка AWS сетевых решений, включая VPC, Transit Gateway, VPC Peering, PrivateLink, VPC Endpoints и сопутствующие маршрутизацию и сервисы подключения. — Разработка и поддержка переиспользуемых Terraform модулей, управление удалённым состоянием и конфигурациями с контролем версий для соблюдения стандартов инфраструктуры. — Создание и поддержка CI/CD пайплайнов с использованием GitHub Actions, включая self-hosted runners, для стабильной и надёжной доставки изменений инфраструктуры и приложений. — Поиск и устранение инцидентов, применение патчей, проверка процессов резервного копирования и восстановления, оптимизация инфраструктуры по производительности и стоимости. — Решение проблем с облачной связностью, включая DNS, маршрутизацию, балансировку нагрузки и коммуникацию приложений в мультиаккаунтных средах. — Обеспечение поддержки вне рабочего времени, разрешение инцидентов, документирование пост-инцидентных обзоров и последующих действий. — Администрирование федерации идентификаций, аутентификации, авторизации и контроля привилегированного доступа в облачных платформах. — Интеграция, управление и поддержка сторонних инструментов для доступа к облаку, операций, безопасности и аудита. — Обеспечение соблюдения стандартов управления, включая управление аккаунтами, тегирование ресурсов, соответствие конфигураций и планирование ёмкости через контролируемые и аудируемые изменения. — Использование AI-инструментов для разработки переиспользуемой автоматизации, ускоряющей доставку и повышающей продуктивность команды. — Создание и поддержка архитектурных диаграмм, стандартов Terraform, стандартных операционных процедур, руководств по устранению неполадок и документации по аварийному восстановлению. Требования: — Опыт 2+ года в проектировании, обеспечении безопасности и управлении крупными облачными средами AWS, Azure или GCP. — 2+ года практического опыта с основными сервисами AWS, включая сети, вычисления, хранение, балансировку нагрузки, мониторинг и автоматизацию. — 2+ года опыта разработки и поддержки Terraform модулей или других решений инфраструктуры как кода. — 2+ года опыта работы с AWS IAM, включая роли, политики, разрешения и управление доступом. — Глубокое понимание AWS сетей, включая CIDR, маршрутизацию, DNS, средства безопасности, Transit Gateway и VPC-соединения. — 2+ года опыта работы с Git, версиями, скриптами, управлением конфигурациями и автоматизированным тестированием инфраструктуры. — 2+ года опыта создания или поддержки CI/CD пайплайнов с использованием GitHub Actions или аналогичных платформ. — 2+ года опыта скриптинга на Python (предпочтительно), PowerShell или Bash. — Сильные навыки устранения неполадок, решения проблем и анализа корневых причин. — Знакомство с инструментами мониторинга и наблюдаемости облака, такими как CloudWatch, Prometheus или Datadog. — 2+ года опыта работы в рамках ITSM и процессов управления изменениями. — Сильные устные и письменные коммуникативные навыки, включая создание и поддержку технической документации. — Степень бакалавра в области компьютерных наук, информационных систем, компьютерной инженерии или эквивалентный практический опыт. — Обязательна сертификация AWS Certified Solutions Architect Associate, AWS Certified CloudOps Engineer или эквивалентная. — Опыт 3+ года в двух или более из следующих областей: AWS Organizations, Control Tower и управление мультиаккаунтами; AWS сети, включая VPC, IPAM, WAF и гибридные архитектуры; администрирование GitHub Actions, self-hosted runners или CI/CD платформ; облачная наблюдаемость, безопасность инфраструктуры или регулируемые среды; внедрение облачных контролей в соответствии с SOC 2, ISO 27001, NIST CSF 2.0 или FedRAMP Moderate; использование AI-инструментов для повышения эффективности разработки и операций. Условия: — Удалённая работа из Канады или США. — Полная занятость. О компании: BeyondTrust — мировой лидер в области безопасности идентификации, защищающий пути к привилегиям. Компания предлагает решения для управления всей поверхностью атак на идентификацию и нейтрализации угроз как внешних, так и внутренних. Клиентская база включает 20 000 клиентов, в том числе 75 из Fortune 100.

Задачи: — Развивать и сопровождать инфраструктуру на bare metal, виртуальных машинах и Kubernetes — Автоматизировать сборку, доставку и развёртывание приложений с помощью GitLab CI/CD и Argo CD — Обеспечивать отказоустойчивость сервисов в инфраструктуре с тремя точками присутствия, участвовать в проектировании и проверке сценариев переключения и восстановления — Сопровождать системы хранения, базы данных и инфраструктурные сервисы: управлять конфигурациями, обновлениями, резервным копированием и восстановлением — Развивать мониторинг и оповещения, находить узкие места, разбирать инциденты и устранять причины повторяющихся сбоев — Обеспечивать безопасное взаимодействие сервисов, управление секретами, сертификатами и доступом — Документировать архитектуру, эксплуатационные процедуры и принятые технические решения Требования: — DevOps-инженер для развития и эксплуатации инфраструктуры проектов в области информационной безопасности — Понимание связей между приложениями, контейнерами, сетями, хранилищами и физическим оборудованием, умение разбираться в причинах проблем на разных уровнях — Опыт работы с Linux и понимание принципов эксплуатации серверной инфраструктуры — Понимание работы bare metal, гипервизоров и виртуализации; знакомство с Proxmox VE и VMware — Уверенное понимание модели OSI на уровнях L1–L7 и способность применять эти знания при диагностике — Понимание маршрутизации, NAT и DNS, умение разбирать проблемы сетевой связности и доступности сервисов — Понимание принципов построения отказоустойчивой инфраструктуры на трёх площадках: репликации, кворума, поведения систем при потере площадки или связи между ними — Понимание практик применения СКЗИ, работы с сертификатами и взаимной TLS-аутентификации — mTLS — Самостоятельность в диагностике, аккуратность при изменениях и умение оценивать их влияние на доступность и безопасность Будет плюсом: — Опыт работы с сетевым оборудованием MikroTik и Huawei — Понимание принципов работы NGFW, в том числе решений Positive Technologies — Опыт работы с NetBird — Понимание архитектуры и принципов работы UEM- и MDM-систем — Опыт развёртывания и эксплуатации инфраструктуры для локальных LLM: vLLM, LiteLLM, llama.cpp, модели и инструменты Hugging Face — Знакомство с GPU-инфраструктурой и ускорением вычислений: NVIDIA / CUDA, DGX Spark, macOS / Metal