Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Bungie is seeking a Senior Systems Engineer with a focus on End User Experience (EUX) and Endpoint Engineering to join our Studio IT team. This role will help design, build, and improve the technology experience used by Bungie employees every day, with a focus on secure, reliable, and scalable endpoint platforms and services.
Are you passionate about making technology easier and more dependable for the people using it? Do you enjoy solving complex endpoint problems, automating repetitive work, and improving how devices and applications are deployed and managed? Can you balance security, usability, and operational needs without creating unnecessary friction for our users? Then come help Bungie IT Engineering support the teams creating our world-class games.
As a Senior Systems Engineer at Bungie, you will architect, implement, and support endpoint platforms, device management, application delivery, and supporting infrastructure across Bungie’s environment. You’ll work with a team of experienced IT engineers and partner closely with Studio IT Support, Information Security, infrastructure teams, application owners, and development teams to continuously improve the technology experience for our users.
This role is expected to take technical ownership of EUX platforms and services, identify recurring pain points, and build solutions that reduce friction for both users and support teams. You will help establish standards, automate common workflows, and ensure endpoint services can scale with the changing needs of game development.
Successful candidates will have strong experience engineering and supporting enterprise endpoint environments, be comfortable owning complex technical problems, and be able to turn user and business needs into practical technical solutions. They will also be an effective mentor, collaborator, project owner, and communicator.
Responsibilities
Architect, implement, and maintain endpoint management platforms and services supporting Bungie employees and development teams
Own and improve the lifecycle of Bungie’s endpoints from provisioning and configuration through ongoing management and retirement
Engineer solutions for Windows and macOS endpoint management, configuration, compliance, and application delivery
Design and automate device provisioning and deployment workflows that reduce manual effort and improve the onboarding experience
Develop automation and tooling to improve endpoint reliability, consistency, and supportability at scale
Identify recurring user and support pain points and engineer solutions that address their underlying causes
Improve software packaging, deployment, patching, configuration, and lifecycle management across managed endpoints
Partner with Information Security to implement and meet endpoint security requirements while balancing security, usability, and development needs
Partner closely with Studio IT Support to understand recurring issues, improve escalation paths, and reduce support demand through engineering
Serve as a senior escalation point for complex endpoint, operating system, application, and device-management issues
Evaluate endpoint health, performance, and operational data to identify opportunities for improvement
Lead technical projects from requirements and design through implementation, validation, documentation, and operational handoff
Evaluate new technologies and determine where they can improve the employee and developer technology experience
Mentor engineers and provide technical guidance and training to Studio IT Support and other technical teams
Maintain clear and useful documentation of systems, standards, architecture, runbooks, and processes
Required Skills
Strong experience engineering and operating endpoint management solutions in a large enterprise environment
Experience with Microsoft Intune, Ivanti and other modern endpoint management technologies
Strong knowledge of Windows endpoint architecture, configuration, deployment, troubleshooting, and lifecycle management
Experience managing macOS endpoints using enterprise device-management technologies
Experience with automated device provisioning technologies such as Windows Autopilot, Apple Automated Device Enrollment, or comparable solutions
Experience with enterprise software packaging, deployment, patching, and application lifecycle management
Experience designing and enforcing endpoint configuration and compliance policies
Experience automating administrative and endpoint workflows using PowerShell, Python, APIs, or comparable technologies
Experience troubleshooting complex endpoint issues across operating systems, applications, identity, networking, and security layers
Understanding of Active Directory and Microsoft Entra ID as they relate to endpoint authentication, device identity, policy, and access
Understanding of endpoint security technologies and concepts including EDR, disk encryption, local privilege management, certificates, and device compliance
Experience independently leading complex technical projects involving multiple teams and stakeholders
Demonstrated ability to partner with support organizations and turn recurring operational issues into engineering improvements
Ability to evaluate technical decisions from both an engineering and end-user perspective
Ability to mentor other engineers and help establish technical standards and best practices
Strong written and verbal communication skills
Bachelor's degree or equivalent
Nice-to-Have Skills
Experience with Jamf Pro or other enterprise Apple management platforms
Experience with Microsoft Configuration Manager (SCCM/MECM) and migrations from traditional to modern endpoint management
Experience with Windows Autopilot and modern Windows provisioning
Experience managing developer workstations or other high-performance/specialized endpoint environments
Experience supporting endpoints within game development, software development, media production, or another highly technical creative environment
Experience with endpoint analytics, digital employee experience (DEX), or observability platforms
Experience with application virtualization, VDI, or remote workstation technologies
Experience with privileged access and endpoint privilege management
Experience with PKI, certificate deployment, and certificate lifecycle management
Experience integrating endpoint platforms with identity, security, ITSM, and asset-management systems
Experience with infrastructure-as-code, configuration management, or CI/CD practices
Experience designing technology solutions for distributed, hybrid, or globally located teams
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$155,900
—
$233,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is hiring a
Senior Software Engineer
for our Issuing team to work cross-functionally with product, solutions, compliance and support to build reliable, developer-friendly experiences that make the complicated world of payments safe and easy for our customers and their users.
Issuing is the front door for Lithic and its customers’ card payments programs. Nearly every API interaction and card transaction traces back to a card or account created by a service the Issuing team owns. We can be the reason a launch is successful, a customer signs on or an end user takes up a payment card in their day-to-day life.
You’ll build and own the services that manage the entire lifecycle of cards and account holders, including card issuance, physical card manufacturing, digital wallet and agentic tokenization, as well as the KYB/KYC programs that keep our customers and bank partners safe. Working with our team will turn you into an expert in the card payments space.
We encourage you to apply even if you don’t meet every requirement listed below!
What You’ll Do:
Build and innovate in card and account lifecycle features
Own initiatives from planning to launch, including working with stakeholders and demonstrating developer-first product design thinking
Design APIs as products, thinking through the developer experience from endpoints to docs to error messages
Build resilient, fault-tolerant systems with predictable failure modes and fast recovery
Lead efforts to improve systems and processes both within the team and across teams
Participate in the team’s on-call rotation
Write and operate production services in Python and Rust on AWS
What You’ll Bring:
4+ years of experience shipping code in fast-paced production environments
Strong distributed systems design skills, including building high-availability, fault-tolerant services
Experience building APIs that drive the product experience for external developers
Sound judgment about what has to be right the first time and what can ship with a narrower scope and be iterated on later
The ability to advocate for high-leverage work and weigh it collaboratively against near-term deadlines
Experience in or desire to learn Rust
Growth mindset and continuous desire to learn and improve
Previous experience in fintech (especially card payments) is a bonus
The annual US salary range for this role is $160,000 - $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States or Canada (Ontario or British Columbia). We do not offer visa sponsorship or assistance.
Crack the code
A hidden code is tucked into this application. Find it and enter it below to continue.
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Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote
Workplace: Remote
ABOUT THE ROLE
Wistia helps businesses grow with video, from hosting and a player built for marketing to analytics, webinars, and AI tools that make video easier to create and share.
We're hiring a Staff Product Design Lead for Hosting, Wistia's core product. Whether a video is uploaded, recorded in a webinar, or made with our AI creation tools, it's hosted in Wistia for everything that comes after. The hosting team oversees these interconnected customer needs from end-to-end:
- Organize their library, so the right video is easy to find, manage, and control access to
- Publish it through our player, embeds, and pages that bring video to their websites and audiences
- Analyze how it performs, so they know what's working and what to do next
Nearly every Wistia customer relies on Hosting. As we expand into webinars, video creation, and agentic workflows, it remains the foundation of our Video Platform.
You'll be the design lead for Hosting and report to our VP of Product Design, working closely with Hosting's product and engineering leads to set strategy and decide what we build. You'll also stay hands-on, owning key projects yourself and contributing directly in code alongside your engineering partners on a small, senior, AI-native team. This is a leading individual contributor role with a high degree of autonomy and strategic influence.
WHAT YOU'LL DO
- Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor.
- Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't).
- Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly.
- Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most.
- Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs.
WHAT YOU'LL BRING
- 8+ years of product design experience, ideally with experience on B2B or SaaS products
- A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on.
- Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects
- Strong systems thinking, so you can break large, tangled problems into clear, shippable steps
- Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review.
- Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand
- Excellent interaction and visual craft, and clear written communication
NICE TO HAVE
- Experience with video hosting, media, or digital asset management products
- Design system or other frontend contributions in code
- Analytics or data visualization products
- Experience with overseeing multiple project or product areas simultaneously
IS THIS ROLE FOR YOU?
You'll probably love it here if:
- You want real ownership of the product at the foundation of Wistia, and influence over choosing which problems to solve, not just defining the solutions.
- You enjoy leading both the big picture and the details of your craft/hands-on work.
- You're excited to design and adapt with AI tools in your primary toolkit workflow (Claude Design, coding agents), and for a product where people and AI agents work side by side.
- You’re excited to use fresh eyes and intellect to make a well-loved, established product continue to feel fresh and helpful.
It might not be the right fit if:
- You're looking to manage people, or to step away from hands-on design
- You prefer lots of design support around you day-to-day (our product teams are small and senior, so you'll often be the only designer in the room).
- You haven't helped translate your designs in code yet and aren't keen to start.
COMPENSATION, BENEFITS, AND LOCATION
At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.
We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:
- A competitive compensation package that includes employee stock options
- 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)
- Fully paid healthcare, dental, and vision insurance premiums (family plans included)
- Pre-tax FSA and Dependent Care Account
- 16 weeks of paid parental leave
- Flexible Time Off. Everyone should get out of their office to recharge and reboot.
- Annual professional development stipend (courses, conferences, and more)
- New hire bonus to enhance your home office setup
- Pet insurance discount
- Fully remote, work from anywhere in the contiguous United States
Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Workplace: Удаленно
RWB — международная технологическая группа компаний, образованная в результате слияния двух лидеров рынка — IT-компании Wildberries и оператора наружной рекламы Russ.
Мы развиваем одну из крупнейших цифровых экосистем, объединяя электронную коммерцию, финтех, логистику, рекламу, путешествия, здоровье и другие направления. Наши технологии помогают людям решать повседневные задачи, а предпринимателям — находить новые возможности для роста.
Ищем digital-дизайнера в команду Креативной студии, которая отвечает за банковское и финтех-направление. Нужен опытный и самостоятельный дизайнер на стыке брендинга и продукта, который будет развивать сайт и лендинги банковских и финтех продуктов и делать их понятнее, удобнее и красивее.
Обязанности
Постоянно развивать сайт и лендинги банковских и финтех продуктов и улучшать пользовательский опыт;
Проектировать лендинги для продуктов, рекламных кампаний и новых запусков — так, чтобы о каждом продукте было рассказано полно, а у пользователя оставалось минимум вопросов;
Продумывать интерактивные механики: калькуляторы, сравнения, сценарии выбора продукта;
Развивать дизайн-систему сайта и UI-кит: компоненты, состояния, адаптивы, документация;
Добавлять анимацию и микровзаимодействия там, где они помогают понять продукт;
Работать с метриками: вместе с продактами и аналитиками формулировать гипотезы, смотреть на конверсию и улучшать страницы по результатам;
Следить за рынком и конкурентами, опираться на данные исследований в решениях;
Работать с продакт-менеджерами, редакторами и разработкой: собирать требования, согласовывать решения с арт-директором, готовить макеты к передаче и проверять реализацию на проде.
Требования
Имеете опыт в digital- или веб-дизайне от 5 лет; в портфолио — сайты, лендинги и брендовые digital-проекты, которые дошли до прода;
Имеете опыт создания и поддержки дизайн-систем и UI-китов: компоненты, токены, адаптивные сетки;
Умеете говорить с фронтенд-разработкой на одном языке: вы понимаете, как макет превращается в вёрстку, аккуратно готовите передачу и следите за качеством реализации;
Вы самостоятельны и проактивны: сами выходите на заказчиков, задаёте вопросы, доводите задачу до результата и предлагаете улучшения, не дожидаясь запроса;
Вы - сильный визуал и имеете чувство бренда: умеете сделать страницу одновременно понятной и красивой;
Уверенно владеете Figma: auto layout, variables, компоненты, прототипы;
Регулярно используете ИИ-инструментов в работе;
Умеете аргументировать свои решения перед продуктом, редакцией и арт-директором.
Будет плюсом:
Базовое понимание фронтенда: HTML/CSS, адаптивная вёрстка, ограничения браузеров;
Опыт анимации интерфейсов (Figma, Rive, Lottie, After Effects или аналоги);
Понимание, как устроены UX-исследования и как применять их результаты в дизайне;
Опыт работы с метриками и A/B-тестами;
Опыт в финтехе или e-commerce
Условия
Обучение и развитие: языковые клубы, собственный корпоративный университет, программы развития управленческих навыков и многое другое;
Благополучие сотрудников: корпоративный пакет ДМС со стоматологией, корпоративный спорт, консультации психолога и дополнительные возможности аккредитованной IT-компании;
Множество сообществ: клуб спикеров, футбола, йоги, шахмат и т.д.;
Забота о семьях: создаем условия, в которых легко сочетать карьеру и заботу о близких – от гибкого подхода до масштабных проектов для детей сотрудников;
Скидки и партнерские программы: на обучение, страхование, покупки и многое другое;
Комфортная рабочая среда: бесплатное питание в офисе, современные офисы рядом с метро, корпоративная техника и портал для сотрудников.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching (Coaching Effectiveness), (Coaching Outcomes), psychotherapy [(Blended Care effectiveness), (Examining Blended Care impact)], (medication management), and overall workforce mental health programs [(Presenteeism impact), (Impact of psychotherapy)] provide strong evidence for the clinical effectiveness of these evidence-based treatment programs.
We are looking for an experienced psychologist with a passion for writing, intervention development, and skills training to contribute to our care programs (including but not limited to our parent coaching program, other programming related to youth and families, as well as adult programs). For this role, strong expertise in child evidence-based mental health interventions is required. This position will be dedicated to writing on clinical topics and upholding a high quality bar for clinical content and programming.
You will be part of a highly skilled, creative, and collaborative team with an established track record for developing effective and engaging interventions and digital clinical materials on emotional wellness and psychotherapy skills. By directly reaching tens of thousands of clients, your work on interventions and digital clinical materials will help create meaningful positive change on a large scale.
Responsibilities:
Writing new, engaging clinical content including storytelling and dialogue
Developing clinical curriculums and outlines for digital clinical materials
Identifying and proposing clinical topics for materials related to evidence-based care (e.g., parenting and managing child externalizing symptoms, youth and families more broadly, adult mental well-being)
Reviewing, updating, and editing clinical content to ensure adherence to up-to-date treatment standards
Receiving and incorporating significant feedback on your proposals and writing
Conducting trainings to help disseminate the use of digital clinical materials
Collaborating cross-functionally to produce educational materials and support clinical programming
Completing extensive literature reviews to inform outcomes measure selection for a variety of child mental health presentations
Conducting presentations and reviewing written content for customers/broader public audience
Qualifications:
PsyD, PhD in Clinical / Counseling / School psychology
Must have a specialization in pediatric mental health
Passionate about increasing access to child mental health and family-based interventions
Very strong clinical training and experience with providing evidence-based treatments for child mental health across a variety of clinical presentations (e.g., behavioral parent training, behavior therapy, exposure-based CBT, IPT, ACT, DBT, ERP)
Excellent writer with demonstrated writing experience, passionate about writing on clinical topics
3+ years of postdoctoral clinical experience in providing evidence-based treatments for child mental health disorders
Experience with creating clinical materials for and training providers to deliver child mental health interventions is a plus
Able to think outside the box to create innovative and accessible mental health solutions, openness to working with coaches and paraprofessionals to implement evidence-based skills
Comfortable with technology
Thrives in a fast-paced environment - we move quickly to develop and evaluate clinical programs thus we seek people who are comfortable with constant change, feedback, and improvement
Independent, open-minded, non-judgmental, compassionate, and flexible, with excellent interpersonal skills (communication and listening)
Functions well in cross-functional contexts (collaborative); previous experience in digital mental health teams (working with Product, Engineering, Marketing, etc.) is a plus
Note on Generative AI for Applicants
While this role is dedicated to the clinical application of generative AI, we are seeking the unique clinical expertise and nuanced clinical judgment that only highly-trained clinicians can provide. As such, we ask that you do not use generative AI to develop your application materials (including cover letter) or when responding to interview questions.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Clinical Product Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Duolingo is looking for a language assessment expert to support test development and research for the Duolingo English Test. You will join our Assessment Research and Development team, collaborating across disciplines to design and evaluate innovative language assessments. Your work will help ensure that assessment tasks and scores are valid, reliable, and fair while advancing Duolingo’s mission through science.
🧠 You will...
Collaborate with measurement researchers, engineers, and designers to develop innovative, research-driven language assessments.
Design and evaluate assessment tasks, including new interactive item formats.
Conduct qualitative and quantitative studies examining the validity, reliability, and fairness of assessment tasks and test scores.
Apply language assessment and measurement principles to improve test design, content, scoring, and quality assurance.
Translate research findings into clear recommendations for technical and non-technical partners.
Share findings through technical reports, research publications, blog posts, and presentations to professional and academic audiences.
✅ You have...
A PhD in language testing, applied linguistics, second language acquisition, educational measurement, or a related field.
Experience developing or conducting research on high-stakes language assessments or comparable professional experience.
Expertise in language assessment, including test design, validity, reliability, fairness, and the measurement of language proficiency.
Experience designing and analyzing qualitative and quantitative research studies.
Experience communicating research through publications, reports, or presentations.
The ability to explain complex measurement concepts clearly to collaborators from different disciplines.
Proficiency with data-analysis tools such as R or Python.
Strong collaboration, project-management, and organizational skills.
⭐ Exceptional candidates will have...
Experience applying large language models, natural language processing, or related technologies to language assessment.
Experience collaborating with software engineers, or AI researchers to develop digital assessment products.
Experience designing or developing computer-adaptive tests.
Expertise in evidence-centered design, interactive-task development, or integrated-skills assessment.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$110,500
—
$149,500 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Los Angeles
Workplace: OnSite
🏛️ About our client
Our client is a boutique law firm based in Tarzana, California, specializing in estate planning, trust administration, elder law, and probate.
The firm helps individuals and families navigate important and often emotionally challenging legal matters. Its approach is built around empathy, trust, and personalized client care. The team combines high professional standards with a relaxed, collaborative, and supportive working environment.
🎯 About the role
Our client is looking for a Legal Intake Specialist to become the first point of contact for prospective clients, ensuring every person feels heard, supported, and confident from their very first interaction with the firm.
You will start with administrative and team support while you learn the firm's practice areas and systems, and over your first several months you will grow into full client intake.
This role is ideal for someone with strong communication skills, emotional intelligence, and a genuine passion for helping people. You don't need a legal background — the firm provides comprehensive training on its practice areas, systems, and workflows.
Key Responsibilities:
🤝 Client Interaction & Intake
• Serve as the first point of contact for prospective clients via phone, email, and text.
• Conduct initial conversations, ask thoughtful follow-up questions, and understand clients' legal needs.
• Explain the firm's services, processes, and next steps in a clear and reassuring way.
• Provide a calm, empathetic, and professional experience, especially when communicating with people facing stressful or sensitive situations.
📝 Data Collection & Documentation
• Follow established scripts, intake protocols, and AI-powered workflows to collect accurate information.
• Document client details, key facts, and relevant case information in the firm's systems.
• Handle confidential personal, medical, and financial information with care and discretion.
• Maintain accurate, organized, and attorney-ready intake records.
📅 Coordination & Communication
• Schedule initial calls and consultations with attorneys or paralegals.
• Match prospective clients with the appropriate attorney and practice area.
• Communicate client needs, urgency, and relevant details to the legal team.
• Escalate complex or time-sensitive matters when necessary.
💬 Client Management & Follow-up
• Manage the intake process from the first inquiry through client engagement.
• Track prospective clients and proactively follow up on pending matters.
• Build trust through thoughtful communication without applying high-pressure sales tactics.
• Ensure consistent and reliable follow-through throughout the client journey.
⚙️ Administrative & Operational Support
• Manage intake forms, engagement documents, and onboarding materials.
• Maintain organized digital files, including scanning, filing, and document naming.
• Support the intake team and cross-train with colleagues to ensure smooth daily operations.
• Contribute ideas to improve intake processes and the overall client experience.
🧩 Requirements
• Previous client-facing experience in customer service, hospitality, school admissions, healthcare, senior care, social services, or legal environments.
• Strong emotional intelligence, patience, and the ability to communicate calmly with people experiencing stress, grief, or uncertainty.
• Excellent verbal and written communication skills, including clear, friendly phone communication.
• Strong typing and note-taking skills, including the ability to document information during phone conversations.
• Comfortable working with Mac computers and learning new technologies, including AI-powered tools.
• Organized and eager to learn, with strong attention to detail, initiative, and dependable follow-through.
• Openness to feedback, willingness to learn, and ability to ask for help when needed.
• High school diploma or equivalent.
• Ability to commute to the Tarzana office within approximately 30 minutes during weekday rush hour.
No previous law firm experience is required! Full training is provided, starting with hands-on guidance from the existing intake team.
⭐ Nice to have
• Experience in estate planning, elder law, probate, or trust administration.
• Familiarity with Clio or other CRM / case management systems.
• Experience with VOIP phone systems and structured, script-based workflows.
• Educational background in social work, psychology, or communications.
🎁 What our client offers
• Compensation: $22–26 per hour, depending on experience.
• 401(k) matching and profit sharing.
• $300 monthly contribution toward group health insurance.
• Paid holidays.
• Office closure between Christmas and New Year's.
• Comprehensive onboarding and hands-on training.
• A supportive, collaborative, and drama-free team.
📍 Location & Work Format
Tarzana, CA, USA — fully in-office.
Schedule: Full-time.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We're hiring a senior attorney to partner with our GTM team on enterprise deals as Baseten moves upmarket. You'll work with Sales, Security, Finance, Marketing, Eng and Product on our largest and most complex customer deals across large enterprise, regulated industries and AI-native companies.
At Baseten, commercial and product are the same thing. What we sell is inference: compute, orchestration, deployment, and optimization delivered as the production backbone for our customers' products. Closing a deal here means understanding how our product works (model deployment, data flows, multi-cloud routing, and latency and throughput) and the novel legal issues it raises. This is a role for a commercially minded product lawyer who wants to sit at that intersection.
You'll own enterprise contracting end to end, with a focus on our largest and most regulated customers, where legal is a key partner in the deal. Like everyone on this team, you'll also flex onto other work where you're needed.
RESPONSIBILITIES
Own the full lifecycle of enterprise agreements (MSAs, Order Forms, DPAs, BAAs, SLAs, security addenda, financial services addenda, NDAs) as a strong, trusted partner to Sales and GTM throughout the deal cycle
- Independently lead negotiations on our largest and most complex deals, and engage directly with customer counsel, procurement, and executive stakeholders
- Help GTM understand how our products map to legal terms, and explain complex concepts in plain language for customers, Sales and other internal teams
- Own Baseten's positions for regulated customers in healthcare, life sciences, and financial services, partnering with Security, GRC, and AI, Privacy & Governance on operational-resilience, data-protection, and upstream commitments
- Structure non-standard deals with Finance and RevOps, and help build the legal framework for GTM channels and distribution models
- Build templates, playbooks, and enablement for Legal, Sales, and supporting teams, and drive the processes that help us scale
- Partner with Sales on deal strategy and drive deal velocity: know which terms to hold, which to trade, and how to explain the difference to an AE, a customer's GC, or Baseten’s CLO
- Stay current on AI legal and regulatory developments, and recommend changes to our positions as the product, market, and law evolve
- Mentor others and help us scale the team; may assist on partnerships, M&A, and other strategic or one-off transactions
REQUIREMENTS
- JD and active bar membership in good standing
- 8+ years of commercial / technology transactions experience, including in-house experience at an AI-native, B2B SaaS, cloud, or developer-infrastructure company
- Track record negotiating complex agreements with large enterprises and regulated customers across healthcare, life sciences, financial services, retail and digital, and AI-native companies
- Working knowledge of regimes common in regulated deals (HIPAA, GDPR, CCPA, DORA and security and audit commitments), and comfort discussing them directly with customers
- Comfort working with technical products and translating how they work into clear legal positions
- Sound judgment, including making practical recommendations when the answer isn't settled and keeping precedent consistent across a fast-growing book
- Clear, direct communicator who can push back constructively without creating deal friction
- A strong partner to Sales, with a desire to build enablement and processes, mentor others, and help us scale the team
- Comfortable with high volume and significant autonomy in a lean legal function; knows when to own and when to escalate
- A desire to become a recognized thought leader in your field
NICE TO HAVE
- The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed, and an interest in building the framework for how Legal uses AI workflows to streamline its work
- Experience with usage-based or committed-spend pricing
- Experience with resale, marketplace, or gateway arrangements and pass-through end-user terms
- Experience supporting international customers and cross-border deals (EMEA, APAC)
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Responsibilities:
- Develop and maintain iOS functionality for the digital banking SuperApp, including features related to external partner integrations.
- Integrate third-party APIs and services into the iOS application.
- Implement networking, authentication, data mapping, error handling, and integration-related business logic.
- Design and develop maintainable and scalable mobile components following established architecture standards.
- Collaborate with backend developers to define and implement API contracts and integration flows.
- Write unit and UI tests.
- Investigate and resolve functional, performance, and integration issues across different iOS versions and devices.
- Work closely with QA, Android, Java, DevOps, and product teams throughout the development lifecycle.
Requirements:
- Commercial experience in iOS development using Swift for 1.5+ years.
- Good knowledge of Swift, UIKit, and SwiftUI.
- Experience with fintech, payments, or other financial applications.
- Experience integrating mobile applications with REST APIs and third-party services.
- Understanding of mobile application architecture (MVVM or similar).
- Understanding of asynchronous programming, networking, JSON parsing, and error handling.
- Experience with Git and dependency management tools such as SPM and CocoaPods.
- Basic understanding of mobile security principles and secure data storage.
- Experience writing unit tests and using debugging tools.
- English proficiency at Intermediate level or higher.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the Bristol office or London.
About the Role
Intermedia is looking for a Data Scientist to join our AI Data Science team.
In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks.
You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences.
What You Will Be Doing
Machine Learning & Agent Intelligence
Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform.
Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance.
Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion.
Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes.
Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost.
Generative AI & RAG
Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information.
Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques.
Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows.
Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses.
Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications.
Evaluation & Experimentation
Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience.
Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches.
Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement.
Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes.
Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents.
Ensure data and model quality through comprehensive testing, validation, and performance evaluation.
Data & Solution Development
Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources.
Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions.
Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation.
Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use.
Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement.
Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale.
Collaboration
Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions.
Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders.
Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development.
Mentor and support less experienced data scientists and contribute to knowledge sharing across the team.
What You Will Bring to the Role
Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred.
4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field.
Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems.
Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies.
Strong programming skills in Python and experience with SQL and large-scale data processing technologies.
Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies.
Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement.
Experience working with large volumes of structured and unstructured data.
Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions.
Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments.
Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems.
Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes.
Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences.
Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: United Kingdom
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the Bristol office or London.
Are you ready to make your mark?
About the Role
In this role, you will solve challenging frontend engineering problems involving real-time conversations, dynamic interactions and embedded experiences.
As a senior technical contributor, you will influence frontend architecture and technical
direction, lead complex initiatives from design through production, and help establish
engineering standards and patterns that can scale across Intermedia's digital channels.
What You Will Be Doing
• Design, develop, test, and maintain high-quality web applications and frontend capabilities that power interactions.
• Develop reusable web components and frontend capabilities that allow digital experiences to be embedded across Intermedia products and customer-facing websites.
• Build responsive experiences for real-time including
streaming responses, typing and processing states, long-running operations, errors, and interruptions.
• Develop user experiences that clearly communicate actions, status, results, limitations, and requests for additional information.
• Build interaction patterns that support rich conversational experiences beyond text, including structured content, forms, actions, links, files, and other interactive elements.
• Develop experiences that support effective transitions and handoffs.
• Partner with ML and backend engineers to define APIs, events, data contracts, and interaction patterns required to support digital experiences.
• Collaborate closely with Product and UX to translate customer needs and design into intuitive product experiences.
• Help define frontend architecture and reusable patterns digital experiences across web channels.
• Design solutions that support configuration and customization of digital experiences while maintaining consistent engineering and UX standards.
• Optimize applications for performance, responsiveness, scalability, and reliability across browsers, devices, network conditions, and customer environments.
• Ensure digital experiences meet appropriate accessibility and inclusive design standards.
• Design frontend applications with appropriate consideration for authentication,
authorization, privacy, security, and protection of sensitive information.
• Build appropriate analytics, telemetry, monitoring, logging, and observability into digital experiences.
• Use product and operational data to identify performance issues and opportunities to
improve the user experience.
• Lead technical design discussions and provide guidance on complex frontend engineering decisions.
• Conduct code and design reviews and help establish strong standards for frontend architecture, code quality, testing, performance, and maintainability.
• Troubleshoot complex production issues spanning frontend applications, APIs, real-time interactions, and enabled experiences.
• Mentor and coach engineers and contribute to raising frontend engineering capabilities across the team.
• Lead complex frontend initiatives from concept and technical design through implementation, deployment, and continuous improvement.
• Stay current with emerging technologies and engineering approaches related to frontend development and conversational interfaces.
What You Will Bring to the Role
• Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 8+ years of professional software engineering experience, with significant experience
developing sophisticated frontend applications.
• Deep proficiency in JavaScript and/or TypeScript and modern frontend frameworks
such as React or Angular.
• Strong knowledge of HTML, CSS, responsive design, browser technologies, and modern
web application architecture.
• Demonstrated experience designing and building complex, interactive web applications
used in production environments.
• Strong understanding of frontend architecture, component design, state management,
application performance, and maintainability.
• Experience designing reusable frontend components, libraries, or application
frameworks.
• Experience integrating frontend applications with RESTful APIs, asynchronous services,
and distributed backend systems.
• Experience building real-time, asynchronous, or event-driven user experiences.
• Strong understanding of automated frontend testing and modern software engineering
practices.
• Experience designing applications for performance, scalability, reliability, and production
support.
• Strong understanding of web accessibility, responsive design, browser compatibility, and
frontend security.
• Experience with CI/CD, source control, code reviews, observability, and modern
software delivery practices.
• Demonstrated ability to independently lead complex technical initiatives from design
through production.
• Strong problem-solving skills and the ability to navigate ambiguous and evolving
technical requirements.
• Experience providing technical guidance, code review, or mentorship to other engineers.
• Strong communication and collaboration skills with the ability to influence technical decisions and work effectively across Product, UX, frontend, backend, ML, and
platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
About the Role
Intermedia is looking for a Data Scientist to join our AI Data Science team.
In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks.
You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences.
What You Will Be Doing
Machine Learning & Agent Intelligence
Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform.
Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance.
Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion.
Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes.
Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost.
Generative AI & RAG
Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information.
Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques.
Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows.
Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses.
Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications.
Evaluation & Experimentation
Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience.
Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches.
Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement.
Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes.
Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents.
Ensure data and model quality through comprehensive testing, validation, and performance evaluation.
Data & Solution Development
Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources.
Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions.
Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation.
Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use.
Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement.
Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale.
Collaboration
Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions.
Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders.
Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development.
Mentor and support less experienced data scientists and contribute to knowledge sharing across the team.
What You Will Bring to the Role
Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred.
4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field.
Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems.
Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies.
Strong programming skills in Python and experience with SQL and large-scale data processing technologies.
Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies.
Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement.
Experience working with large volumes of structured and unstructured data.
Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions.
Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments.
Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems.
Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes.
Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences.
Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
In this role, you will solve challenging frontend engineering problems involving real-time conversations, dynamic interactions and embedded experiences.
As a senior technical contributor, you will influence frontend architecture and technical
direction, lead complex initiatives from design through production, and help establish
engineering standards and patterns that can scale across Intermedia's digital channels.
What You Will Be Doing
• Design, develop, test, and maintain high-quality web applications and frontend capabilities that power interactions.
• Develop reusable web components and frontend capabilities that allow digital experiences to be embedded across Intermedia products and customer-facing websites.
• Build responsive experiences for real-time including
streaming responses, typing and processing states, long-running operations, errors, and interruptions.
• Develop user experiences that clearly communicate actions, status, results, limitations, and requests for additional information.
• Build interaction patterns that support rich conversational experiences beyond text, including structured content, forms, actions, links, files, and other interactive elements.
• Develop experiences that support effective transitions and handoffs.
• Partner with ML and backend engineers to define APIs, events, data contracts, and interaction patterns required to support digital experiences.
• Collaborate closely with Product and UX to translate customer needs and design into intuitive product experiences.
• Help define frontend architecture and reusable patterns digital experiences across web channels.
• Design solutions that support configuration and customization of digital experiences while maintaining consistent engineering and UX standards.
• Optimize applications for performance, responsiveness, scalability, and reliability across browsers, devices, network conditions, and customer environments.
• Ensure digital experiences meet appropriate accessibility and inclusive design standards.
• Design frontend applications with appropriate consideration for authentication,
authorization, privacy, security, and protection of sensitive information.
• Build appropriate analytics, telemetry, monitoring, logging, and observability into digital experiences.
• Use product and operational data to identify performance issues and opportunities to
improve the user experience.
• Lead technical design discussions and provide guidance on complex frontend engineering decisions.
• Conduct code and design reviews and help establish strong standards for frontend architecture, code quality, testing, performance, and maintainability.
• Troubleshoot complex production issues spanning frontend applications, APIs, real-time interactions, and enabled experiences.
• Mentor and coach engineers and contribute to raising frontend engineering capabilities across the team.
• Lead complex frontend initiatives from concept and technical design through implementation, deployment, and continuous improvement.
• Stay current with emerging technologies and engineering approaches related to frontend development and conversational interfaces.
What You Will Bring to the Role
• Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 8+ years of professional software engineering experience, with significant experience
developing sophisticated frontend applications.
• Deep proficiency in JavaScript and/or TypeScript and modern frontend frameworks
such as React or Angular.
• Strong knowledge of HTML, CSS, responsive design, browser technologies, and modern
web application architecture.
• Demonstrated experience designing and building complex, interactive web applications
used in production environments.
• Strong understanding of frontend architecture, component design, state management,
application performance, and maintainability.
• Experience designing reusable frontend components, libraries, or application
frameworks.
• Experience integrating frontend applications with RESTful APIs, asynchronous services,
and distributed backend systems.
• Experience building real-time, asynchronous, or event-driven user experiences.
• Strong understanding of automated frontend testing and modern software engineering
practices.
• Experience designing applications for performance, scalability, reliability, and production
support.
• Strong understanding of web accessibility, responsive design, browser compatibility, and
frontend security.
• Experience with CI/CD, source control, code reviews, observability, and modern
software delivery practices.
• Demonstrated ability to independently lead complex technical initiatives from design
through production.
• Strong problem-solving skills and the ability to navigate ambiguous and evolving
technical requirements.
• Experience providing technical guidance, code review, or mentorship to other engineers.
• Strong communication and collaboration skills with the ability to influence technical decisions and work effectively across Product, UX, frontend, backend, ML, and
platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Kyiv, Ukraine
Workplace: remote
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What you'll do:
Drive sales of digital advertising solutions to both new and existing clients.
Prospect, source, and close deals with brands and media agencies.
Consult clients on campaign planning, digital media strategies, and performance optimization.
Understand clients’ marketing objectives and recommend solutions to achieve measurable results.
Deliver against sales targets while ensuring an exceptional client experience.
Partner with account managers for smooth campaign launches and ongoing client support.
Conduct market research, track competitor activities, and attend industry events to generate new business opportunities.
Accurately forecast sales performance and revenue on a weekly, monthly, and annual basis.
Resolve client issues efficiently, tactfully, and proactively to ensure long-term satisfaction.
What you need for this role:
Bachelor’s degree or higher in Business, Economics, Social Sciences, or similar.
3+ years of sales experience managing large strategic accounts.
Strong understanding of online advertising, analytics, and social media platforms.
Proven track record of driving revenue and building long-term client relationships.
Comfortable navigating complex client and agency dynamics.
Exceptional project management skills and ability to handle multiple priorities.
Excellent communication skills in Ukrainian and English, both internally and externally.
Positive, proactive, and motivated to exceed targets consistently.
What will make us really love you:
You’re genuinely excited about digital marketing and sales, and it shows in everything you do.
You take ownership of your work, solve problems creatively, and never settle for “good enough.”
You bring positive energy to your team and inspire those around you to perform at their best.
You’re proactive, adaptable, and thrive in a fast-paced, evolving environment.
You combine commercial drive with excellent relationship-building skills—clients and colleagues love working with you.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Задачи: Выполнение обязанностей 3D-аниматора с использованием программ Unreal, Maya, 3ds Max, Blender и MotionBuilder.
Требования: Уровень стажировки.
Условия: Работа в офисе в городе Гуруграм, Индия.
Location: United States; Ireland; Croatia; Japan; Mexico; Italy; Poland; Singapore; United Kingdom; India; UAE; Canada
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're now looking for an Offline Media Buyer and Manager to own and scale our offline acquisition channels. This role will be hands-on in building and optimizing campaigns across CTV, podcasts, OOH, direct mail, and emerging offline channels—working cross-functionally with creative, product, and data science. You’ll have the opportunity to unlock new growth channels beyond digital, drive measurable impact on brand and performance, and connect offline efforts back to our self-serve, enterprise, and consumer funnels. We are already investing in offline marketing and want to scale this significantly with a more data-driven, experimentation-first approach.
WHAT YOU’LL DO
- Develop and execute offline marketing strategies across CTV, podcasts, OOH, direct mail, and other emerging channels
- Own campaign planning, vendor selection, negotiation, budgeting, and performance tracking
- Partner with creative teams to develop high-impact, channel-specific messaging and assets
- Design and run experiments to measure incrementality and understand the true impact of offline channels
- Build attribution frameworks to connect offline efforts to online conversion and revenue
- Analyze performance and optimize campaigns based on reach, frequency, lift, and downstream conversion metrics
- Stay up to date with trends in offline marketing, measurement methodologies, and new inventory opportunities
WHO YOU ARE
We're looking for exceptional individuals who combine analytical rigor with creative thinking, who are excited by hard problems and motivated by measurable impact. You’ll thrive with us if you:
- Have experience planning and executing campaigns across offline channels such as CTV, podcasts, OOH, or direct mail
- Think in terms of incrementality, lift, and full-funnel impact, not just impressions or reach
- Are comfortable operating in ambiguity and building new channels from scratch
- Have strong analytical skills and can work with imperfect data to make informed decisions
- Collaborate effectively with creative, data, and product teams to bring campaigns to life
- Take ownership and move quickly, balancing experimentation with execution
- Communicate clearly and can translate offline performance into business outcomes
WHAT WE OFFER
- High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
- Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.
- Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Advise on registered investment adviser (RIA) matters and on US securities and derivatives regulation.
Draft, negotiate, and manage commercial agreements with banks, payment providers, investment firms, vendors, and other regulated partners, including service-level agreements and general terms and conditions.
Support negotiations with financial partners from term sheet to signed agreement.
Support US licensing and registration initiatives together with the US legal team and external US counsel, and advise how regulatory changes affect our plans.
Review US-facing marketing and product materials for regulatory compliance.
Be a go-to legal partner for Compliance, Business, and Product teams, so legal and regulatory requirements are considered early.
Support the legal setup of new products and programs as they arise.
Turn recurring questions into templates, playbooks, and self-service guidance, including AI-assisted workflows.
Work closely with colleagues across the legal team and share coverage when they are away.
Handle ad-hoc legal queries from across Nexo.
Report to the Head of Legal and work with regional counsels, external counsel, and regulators.
Share knowledge with colleagues and, over time, help develop junior team members.
What makes you stand out:
Juris Doctor (JD) from an accredited US law school and a strong academic record.
Active admission to a US state bar, in good standing.
5+ years of in-house experience at a US-regulated financial institution (e.g., bank, payments company, fintech, investment adviser, or broker-dealer), or equivalent experience.
Background with SEC and CFTC rules and regulations.
Experience with RIA-related matters.
Experience in contract negotiation and US licensing or registration matters.
Crypto and blockchain experience is a plus, not a requirement. We’ll help you build it.
Ability to turn regulatory risk into practical, business-friendly solutions.
Strong drafting and negotiation skills, and excellent written and spoken English.
A hands-on mindset: comfortable drafting, negotiating, advising, and getting things done without a large support team.
Comfortable using AI tools to speed up drafting, research, and contract review.
Ability to work independently on complex, cross-jurisdictional projects in a fast-paced environment, and as a team player who shares knowledge so no single person is a bottleneck.
Strong analytical, prioritization, and multi-tasking skills, with attention to detail.
Curiosity about payments, banking, FinTech, RegTech, and digital assets.
Nexo benefits:
Competitive and rewarding compensation package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Remote work.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Location: Remote
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Our Support team helps our users by answering their questions and solving issues that they have. We only support our users by e-mail, so there is no need to hang on the phone for the whole day!
We have two different schedules within our Support Team. This position follows a cycle of 2 active days and 2 days off, repeating continuously, including public holidays. Each active period lasts 11 hours.
We are looking for an independent contractor (EU time zone) for a freelance contract.
Your Experience
Must have:
Excellent command of English is a must,
Strong communication and problem-solving skills,
Patience and an ability to handle stress,
Love of modern technologies.
Nice to have:
Knowledge of one more foreign language will be a plus.
You'll be responsible for:
Responding to user requests about the app usage in a timely and accurate way via email,
Escalating issues to the engineering team,
Identifying and analyzing user needs to provide insights to the product team,
Contributing to the projects that would help to improve our current Support processes.
Your targets will be:
Achieving and maintaining high answering speed and support quality results.
Please note
that this position is offered strictly on a
freelance contractor
basis, meaning you will not be eligible for any employee benefits, including but not limited to health insurance, paid leave, or other employment-related entitlements.
The compensation for this role is set at an hourly rate of up to
€11.10 gross EUR
#LI-YY1
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
УдалённоseniorКанада, США; However, candidates must be located in the United States or Canada (Ontario or British Columbia)
УдалённоleadГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоWe are looking for an independent contractor (EU time zone) for a freelance contract; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities