Вакансии

Задачи: — Детальное проектирование сервиса (СУБД/back/front/API) с учетом требований безопасности, отказоустойчивости, времени отклика и т.п. — Разработка бэкэнд-части высоконагруженной системы. — Разработка интеграционных сервисов и микросервисных компонентов. — Рефакторинг и оптимизация кода, code review. — Участие в тестировании разработанных компонентов и исправлении дефектов. — Участие в принятии архитектурных решений и исследовательских задачах. — Участие в разработке и согласовании API front-back. — Взаимодействие с разработчиками, дизайнерами и другими командами. — Наставничество, развитие технической экспертизы в команде. Требования: — Опыт работы в роли разработчика от 7 лет в проектах по разработке и/или модификации и/или внедрению ПО с использованием инструментов и технологий Java. — Опыт работы со всеми указанными технологиями по направлению Java: Spring, Hibernate, SQL, Gradle\Maven, Git, Jenkins, Docker, Kubernetes, Openshift, Postgres. — Опыт командной разработки с использованием программных продуктов Bitbucket, Confluence и Jira. — Опыт работы, как в каскадных (waterfall), так и в гибких методологиях (Agile и/или Scrum) разработки. Условия: — Оформление по ИП. — Стабильный и прозрачный доход. — Удаленная работа.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canadian EST time zones only. Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 164,490 -  CAD 197,389 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the USA EST time zones only . Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In the United States, the Base compensation range for this role is USD 154,445 -  USD 185,334 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: USA - Remote Workplace: Remote 💫 This job description was written by a person ABOUT US Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering. YOU ARE - A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you. - Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io. - Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers. - Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling. - Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste. - Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle. YOU WILL - Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality. - Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents. - Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve. - Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems. - Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents. - Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person. BENEFITS - Compensation: Competitive pay plus an organization-wide goal-based bonus - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay - Parental Leave: Paid leave for primary and secondary caregivers - Sabbatical: A 1-month paid sabbatical every 5 years with the team - Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability - 401k (US residents): We match your contributions up to 6%, vested immediately OUR VALUES Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others LEARN MORE Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.  Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo https://www.close.com/demo-site! OUR HIRING PROCESS We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Location: Americas Remote Hi, I'm Paul, VP of Engineering at Customer.io . We're looking for a staff product engineer — not a generalist who happens to touch frontend and backend, but someone who thinks like a product owner and ships like an engineer. About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, and AI help us ship fast and scale with confidence. What We Value End-to-end ownership You take on the problems nobody's claimed — the ones that span squads with no obvious owner — and carry them from a fuzzy first conversation to what's actually live. If it touches the customer, it's yours to chase down. Comfort in ambiguity Half-formed problems and conflicting signals are your starting material, not a blocker. You define the problem before you solve it, form a point of view on what's worth building, and move without waiting for someone else to de-risk the call. Customer-first, always You think from the customer's problem backward, not the codebase forward. Every technical call traces back to what it does for the person on the other end of the message — and you can explain that connection to people who don't write code. Given the choice, you ship the thing that changes their experience, not the thing that's merely elegant. A healthy skepticism for "the way things are done" You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion. Force multiplication Shipping your part isn't the bar. You bring in the right people before a problem becomes theirs to clean up, and you leave enough behind — docs, patterns, delegation — that the team keeps moving without you in the room. What You'll Do Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result. Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured. Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability. Lead work across teams and systems. Build alignment, resolve technical disagreements, and keep complex initiatives moving. Improve engineering practices through mentorship, reusable patterns, and clear technical guidance. Use AI throughout your engineering work, with sound judgment about where it helps, where it falls short, and how its output should be reviewed. Help the team improve by testing new workflows, sharing what works, and identifying useful opportunities for automation. Participate in an on-call rotation as required, supporting the systems the team builds. What we're looking for A track record of leading complex work across teams or systems and delivering meaningful customer, business, or engineering outcomes. Strong backend engineering experience, with the ability to work across the stack and lead end-to-end technical decisions. Strong product and technical judgment, especially when the problem or path forward is unclear. The ability to influence experienced peers and align teams without formal authority. Experience using metrics, experimentation, and observability to guide decisions and improve production systems. Regular, hands-on use of AI across the software development lifecycle, with the judgment to adapt as tools change while remaining accountable for quality, security, and outcomes. Experience improving how a broader team uses AI is a strong plus. Compensation & Benefits We believe in transparency. Starting salary for this role is $200,000 - $280,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work. Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a product you've owned end-to-end, plus a short AI-assisted coding exercise. System Design Interview (60 mins) - A collaborative conversation that moves between product tradeoffs and system design — how you'd scope something ambiguous and how you'd build it. Take-Home Assignment - Complete a short, realistic task similar to what you'd work on here. Assignment Review Call (60 mins) - Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share. This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build. This is a full time role based in San Francisco or New York hub, or remotely in the United States. What you’ll do at Figma: Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires We'd love to hear from you if you have: 10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team A track record creating and running recurring video franchises that outlasted a single season and grew an audience Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions While it’s not required, it’s an added plus if you also have: Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast Experience with live event and conference content at scale Familiarity with music licensing, talent releases, and usage rights at volume Experience building creator and influencer partnerships Experience scaling video inside a company going through rapid growth or a brand evolution At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Strategic Account Executive, Growth who will be responsible for prospecting and growing existing business across the West region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $32 0,000 - $340,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. AGENTIC ENGINEERING PLATFORM ENGINEER   Developer Productivity · AI Coding Agents · Developer Platform   🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve. You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship: BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT - Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required. - Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily. - Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs. MAKE N8N'S MONOREPO AGENT-READY - Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance. - Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction. - Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints. INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS - Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes. - Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed. - Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling. MEASURE QUALITY, SAFETY, AND ADOPTION - Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk. - Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction. - Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering. REQUIREMENTS MUST-HAVES - 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling. - 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them. - 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity. - 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration. - 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk. - 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review. - 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics. - ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents. - 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority. NICE-TO-HAVES - 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo. - ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms. - 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership. - 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems. - 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities. - 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central. - 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products. Why join us? At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar. You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Lead a team of Legal Response agents day-to-day: assign and triage incoming law enforcement requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases. Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager. Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer Service ), resolving what you can and escalating what you can't with clear context. Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix. Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly. Serve as subject matter expert on law enforcement request handling for your team and adjacent functions. Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives). Support your Manager on process improvements, projects, and cross-team initiatives as needed. Day-to-Day Responsibilities Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner. Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations. Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s. Coordinate with L&D on training and re-training needs identified through performance monitoring. Lead or contribute to process improvement projects and workshops. Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan. Participate in recruitment activities ( screening , interviewing) for the team. What We Look For In You A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking. Prior experience leading or supervising a team, comfortable holding others accountable. Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward. Strong written and verbal communication; detail-oriented, especially under time pressure. Able to work independently and as part of a team. Comfortable working in a fast-paced, dynamic environment with changing priorities. Strong people skills: Ability to navigate difficult situations and stay calm under pressure. Solutions mindset: passionate to find the right solution and resolve the issue. Excellent time management: ability to multi-task to solve issues while managing time. Quick learner: ability to ramp up quickly and act on feedback constructively. Willing to work on a rotational shift to support 24x7 operations. Willing to work in Tun Razak Exchange (walking distance from MRT TRX). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an experienced researcher for our Rapid Research program. We're product builders who bring research expertise to the team, working closely with designers, product managers, and engineers to clarify problems, test ideas, and recommend what to change—often in one- to two-week sprints. You'll rotate across product areas, ramp up quickly, and build relationships as you go, energized by unfamiliar products and ambiguous problems and ready to take initiative rather than wait for a fully scoped brief. You bring strong opinions about what makes a great experience, grounded in the needs of the people using it, spot connections across product areas, and combine deep qualitative and quantitative research expertise with a flexible, resourceful approach to moving quickly without sacrificing rigor. Beyond individual studies, you bring a clear point of view on what to build or change, tailor your communication to your audience, and are willing to challenge assumptions and say the hard thing with care—asking for help when you need it and offering it when others do. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn Experiment with tools, templates, and workflows to make research faster and sharper We'd love to hear from you if you have: 7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale While it's not required, it's an added plus if you also have: Proficiency in designing and prototyping, ideally within the Figma suite of tools Familiarity with researching design tools, developer tools, creative software, or other products people use to build things A background in product design, product management, or engineering Ability to combine product analytics with qualitative research to inform recommendations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Trading Systems team builds the mission-critical order, execution, position, and risk infrastructure that powers OKX’s global trading platform. We operate at the intersection of high performance, correctness, resilience, and scale—where every design decision matters. We are seeking a Senior C++ Software Engineer to lead the design and evolution of our trading counter and core trading systems. This role is for an engineer who combines deep systems expertise with strong ownership: someone who investigates root causes, raises the quality bar across the engineering lifecycle, and turns individual learning into reusable team capability. What You’ll Be Doing Lead the architecture, design, and development of complex, high-performance C++ trading systems. Design reliable distributed systems, including consistency, fault tolerance, disaster recovery, and resilience strategies across system boundaries. Own work end to end—from technical proposals and design reviews through framework refactoring, implementation, deployment, production debugging, replay, and validation. Solve low-level systems challenges involving networking, protocols, concurrency, memory management, performance, and operating-system-level behaviour. Drive architectural improvements by identifying systemic issues and anti-patterns, such as overly coupled or “God Class” designs, and redesigning components with clear responsibilities. Build proactive quality safeguards, including automated testing, failure-injection scenarios, stability validation, monitoring, and replay-based verification. Design controlled experiments to validate architectural assumptions and diagnose complex production issues beyond surface-level symptoms. Work effectively across heterogeneous technology stacks, making sound engineering decisions at language, service, and platform boundaries. Independently explore and apply AI-assisted engineering practices across code understanding, solution design, cross-review, incident analysis, test validation, and knowledge capture. Raise engineering standards through thoughtful code reviews, technical discussions, and continuous improvements to development practices. Mentor engineers and share practical knowledge through documentation, playbooks, technical sessions, and reusable frameworks. What We Look For In You Bachelor’s degree or above in Computer Science, Software Engineering, or a related STEM field; equivalent practical experience is also valued. 5+ years of hands-on software engineering experience, with substantial experience building production C++ systems. Strong experience designing and evolving complex systems, with a clear understanding of architectural trade-offs. Proven knowledge of concurrency, multithreading, network programming, and performance optimisation in Linux-based environments. Hands-on experience with distributed consistency, high availability, fault tolerance, disaster recovery, or other system-level reliability designs. Strong understanding of computer systems fundamentals, including networking protocols, operating systems, memory, storage, and runtime behaviour. A track record of taking ownership proactively, from defining the problem to delivering and validating a robust solution. Exceptional debugging and analytical ability, with a habit of investigating why issues occur—not simply applying short-term fixes. Experience using automated tests, simulation, replay, or comparative experiments to validate system behaviour and reliability. Clear communication skills and a collaborative mindset; able to turn experience into documentation, standards, and practices that help the whole team. Nice to Haves Experience with exchange, brokerage, trading counter, order management, execution, market data, or other low-latency financial systems. Experience with event-driven architectures, messaging systems, or high-throughput distributed platforms. Familiarity with Rust, Java, Go, Python, or other languages used in multi-language production environments. Practical experience applying AI tools to improve software engineering workflows and code quality. Experience working with globally distributed, cross-functional engineering teams. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Требования: — 5–7+ лет опыта продаж корпоративных B2B SaaS‑решений, включая сложные сделки полного цикла с годовой стоимостью контракта (ACV) в сотни тысяч или миллионы долларов О компании: Gradient Labs — AI-платформа для финансовых сервисов, которая автоматизирует customer support и back-office процессы. Условия: — Работа удалённо из Великобритании или в офисе в Лондоне — В компании работают русскоязычные сотрудники — Размер команды 11-50 человек — Инвестиции $26M

Gradient Labs — AI-платформа для финансовых сервисов, которая автоматизирует customer support и back-office процессы. В компании работают русскоязычные ребята. Размер команды — 11-50 человек, инвестиции — $26M.

Phantom is a fintech company developing the multichain crypto wallet Phantom, popular in the Web3 industry. The company operates fully remote with about 180 employees and is backed by a $150M Series C investment. Responsibilities: — Own and improve security across Phantom’s multi-account AWS environment, including IAM, Identity Center, networking, compute, storage, secrets, logging, and organization-level guardrails. — Secure production Kubernetes environments on Amazon EKS, including cluster configuration, workload identity, RBAC, admission controls, network boundaries, secrets, container security, and tenant isolation. — Design least-privilege access models for engineers, services, and automation. — Build scoped, auditable, and time-bound access paths for sensitive production systems. — Protect infrastructure supporting products handling sensitive data and high-value operations. — Lead security design for new infrastructure, platform services, and major architectural changes. — Build reusable security controls using Pulumi, Terraform, Kubernetes policy engines, and automated configuration validation. — Harden CI/CD and supply chain security including GitHub Actions, workload federation, build runners, dependencies, artifacts, signing, provenance, and production environment access. — Build security automation tools to identify and remediate cloud and Kubernetes risks at scale. — Apply AI-assisted workflows to improve analysis, coverage, or response speed. — Partner with Infrastructure, SRE, Developer Experience, and product engineering teams to establish practical platform-security standards. Qualifications: — 7+ years experience in platform security, cloud security, infrastructure security, security engineering, or related roles. — Deep hands-on experience securing production AWS environments, including IAM, resource policies, workload identity, network security, secrets management, logging, and organization-level controls. — Deep experience securing Kubernetes in production, preferably Amazon EKS, including RBAC, workload identity, admission policy, network policy, pod security, secrets, and cluster hardening. — Experience designing or securing mission-critical systems with significant customer or business impact. — Strong understanding of identity, authorization, least privilege, isolation, and blast-radius reduction. — Experience securing CI/CD and software supply chains, including GitHub Actions or similar systems. — Experience writing and reviewing infrastructure as code using Pulumi, Terraform, CloudFormation, or similar tools. — Ability to write production-quality code or automation in TypeScript, Python, Go, or Rust. — High agency and ownership with ability to take ambiguous platform-security problems through to verified remediation. — Clear communication and strong partnership skills with infrastructure and engineering teams. Nice to Haves: — Experience with AWS Nitro Enclaves or other trusted execution environments. — Experience securing financial, payments, wallet, custody, or other high-value transaction systems. — Familiarity with key-management infrastructure, AWS KMS, CloudHSM, cryptographic signing systems, or secrets-management platforms. — Experience operating or securing multi-region Kubernetes and AWS environments at scale. — Familiarity with service meshes and cloud-native networking technologies such as Istio, PrivateLink, Transit Gateway, or eBPF-based controls. — Experience with GitHub OIDC, Argo CD, Helm, Crossplane, or Kubernetes-based infrastructure delivery. — Experience using cloud-security and observability platforms such as Wiz, Datadog, GuardDuty, Security Hub, or CloudTrail. — Experience building policy-as-code, automated remediation, or security tooling used by large engineering organizations. — Familiarity with blockchain infrastructure or self-custodial wallet architecture. Conditions: — Fully remote role open only to candidates based in the US and Canada. — Competitive salary range $200,000 to $250,000 per year plus equity and benefits. — Benefits include performance bonus program, comprehensive medical/dental/vision insurance with 100% coverage, stipend for remote setup, flexible hours, unlimited vacation, 401(k) plan, monthly wellness and weekly meal benefits, and global off-sites. Phantom encourages candidates of all backgrounds to apply and is committed to building an inclusive and supportive workplace.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for talented, impact-driven Mobile Engineers to join our engineering organization in Hong Kong. In this role, you will build and scale high-performance, resilient native mobile applications that power OKX’s core product ecosystems—ranging from high-concurrency payment and trading engines to user acquisition, engagement, and product growth systems. You will work on cross-functional engineering challenges at global scale, partnering closely with product design, backend architecture, security, and regional teams. What You'll Be Doing Build & Scale Native Mobile Apps: Design, develop, and maintain modular, reliable native mobile features (iOS or Android) used by millions of global users. Architect Core Systems: Drive technical decision-making on mobile architecture, API design, performance optimization, and offline/network resiliency. Collaborate Cross-Functionally: Partner closely with Product Management, Design, and Backend Engineering to translate complex user and commercial requirements into intuitive, reliable mobile experiences. Ensure Quality & Rigor: Write clean, testable, and maintainable code while maintaining high engineering standards for code reviews, testing, security, and monitoring. Integrate AI Workflows: Apply AI coding tools actively in your workflow—not only for code generation, but also to build and maintain repeatable personal AI development workflows. Modernize Engineering Tooling: Leverage modern development tools, automated CI/CD pipelines, and productivity workflows to maintain rapid iteration speeds. What We Look For In You Solid software engineering fundamentals with hands-on experience building, shipping, or maintaining production native mobile applications (iOS with Swift/Objective-C or Android with Kotlin/Java). Strong understanding of mobile system design, clean architecture, memory management, testing, and performance tuning. Ability to actively apply AI coding tools in your workflow and continuously optimize personal engineering productivity. Problem-solving mindset with the ability to take ownership of end-to-end features and drive execution independently. Nice-To-Haves Experience in fintech, crypto, digital payments, high-concurrency consumer apps, or growth systems. Familiarity with mobile architecture patterns, CI/CD pipelines, experimentation frameworks, or attribution tools. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ML1 #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX Data Team is responsible for the whole data scope of OKG, from techincal selection, architecture design, data ingestion, data storage, ETL, data visualization to business intelligence and data science. We are data engineers, data analysts and data scientists. The team has end-to-end ownership of most of the data at OKx throughout the whole data lifecycle including data ingestion, data ETL, data warehouse and data services.  As a Product Manager of the team, you will work with the team to leverage data technologies to empower evidence-based decision-making and improve the quality of the company's products and services. What You’ll Be Doing Deeply understand business goals and pain points : Work closely with business teams to understand their day-to-day data needs, identify core metric frameworks and key insight opportunities, and proactively propose data-driven solutions. End-to-end data solution design : Translate business requirements into data requirements, owning the full lifecycle from event tracking design, data modeling, and metric definition to dashboard design, launch, and acceptance. Build and standardize business metric systems : Lead the definition of core metrics, unify calculation logic, and design and implement dashboards to ensure standardized analysis and end-to-end business traceability. Drive data product adoption : Partner with business teams to promote data tools within departments and establish standard operating procedures (SOPs). Data governance and quality assurance : Continuously monitor the stability of event tracking and metrics, ensure data consistency, and help drive standardized data governance processes. What We Look For In You 7+ years of experience in data product management or related roles; experience at leading internet/technology companies is a plus. Strong familiarity with data ecosystems , including event tracking systems, A/B testing frameworks, metric systems, and BI data pipelines, with hands-on design or management experience. Ability to quickly understand complex business logic and break down ambiguous requirements into actionable, executable solutions. Excellent cross-functional communication and execution skills , with strong ownership and project leadership mindset. English and Mandarin Chinese proficiency sufficient for use as a working language as the role involves liaising with various stakeholders in chinese-speaking markets. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Задачи: — Проектирование, разработка и внедрение высоконагруженных и отказоустойчивых back-end сервисов для стримингового сервиса KION с аудиторией более 4 миллионов активных пользователей для различных устройств — Участие в принятии архитектурных решений (выбор технологий, шаблонов проектирования, принципов взаимодействия сервисов) — Оптимизация производительности и отзывчивости сервисов, работа с высокими нагрузками (пиковые нагрузки во время премьер, трансляций) — Участие в планировании задач — Технический менторинг junior и middle-разработчиков в команде — Составление и поддержание технической документации (Confluence, Swagger/OpenAPI) — Активное участие в дискуссиях, предложение идей по улучшению продукта и технологического стека Требования: — Опыт коммерческой разработки на Kotlin/Java от 3 лет — Опыт работы с фреймворками Spring: глубокое понимание Spring Boot, Spring Core, Spring Data JPA, Spring MVC, Spring Security — Знание принципов IoC/DI — Опыт проектирования и потребления RESTful API, понимание принципов HTTP, форматов JSON/XML — Опыт работы с реляционными БД: умение писать сложные SQL-запросы, понимание индексов, транзакций, нормализации — Опыт работы с системами кэширования — Опыт написания unit- и integration-тестов (JUnit, Mockito, Testcontainers) — Опыт работы с системами контроля версий (Git) — Понимание принципов микросервисной архитектуры Условия: — Оклад + годовой бонус — Программа ДМС с первого месяца работы с 100% покрытием расходов в частных клиниках, включая стоматологию — Возможность застраховать близких родственников со скидкой 50% — Страховка в поездках за границу — Страхование жизни — Очное и онлайн-обучение в Корпоративном университете, у внешних провайдеров, обмен опытом во внутренних профессиональных сообществах, доступ к онлайн-библиотеке с книгами и периодикой — Оплачиваемые выходные на значимые события в жизни сотрудника — Материальная помощь в сложных жизненных ситуациях — Корпоративная мобильная связь и интернет, единая подписка МТС Premium — Предложения от партнёров для путешествий, развлечений и занятий спортом — Возможность участия в волонтерских программах (благотворительные ярмарки, образовательные проекты, конкурсы социальных и экологических проектов) — Внутренняя спортивная программа «В движении»: забеги, марафоны, турниры, медитации и занятия на баланс

Location: US PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale. What’s the job to be done? You will advise and handle support requests from customers and developers on the PlanetScale platform. You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows. You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials. You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements. You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale. These attributes best describe you. You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own. You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior. You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads. You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business. You can operate independently, but you know when to ask for help and how to bring the right people into an issue. You are highly organized and able to operate in ambiguous or changing situations. You are data-driven, team-oriented, and comfortable communicating across many audiences. You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements. What you will need. Experience supporting production applications, databases, developer tools, infrastructure, or other technical products. Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL. Strong debugging skills and the ability to reason through application and database behavior. Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues. Experience with common application frameworks, ORMs, database connectors, or application deployment patterns. Willingness to explore new languages, frameworks, tools, and customer environments as needed. Strong written and verbal communication skills. Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively. What else will help you be successful. Experience working in a remote organization. Experience with cloud platforms such as AWS, GCP, or Azure. Knowledge of monitoring, observability, and debugging tools. Experience helping build support processes, documentation systems, or teams from an early stage. Why PlanetScale. We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate! Total Compensation and Pay Transparency An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $150,000 - $200,000 USD