Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site Facilities Services Assistants to provide day-to-day facilities and administrative support for the U.S. International Development Finance Corporation (DFC) in Washington, DC.
The Facilities Services Assistant will support a variety of workplace operations, including mail and courier services, office supplies and inventory, facilities requests, office moves and setups, reception coverage, and other general office support activities. Some positions may also provide authorized driving support for DFC senior leadership.
This role regularly interacts with employees, visitors, vendors, and senior DFC leadership and requires excellent customer service, professionalism, discretion, and reliability.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
Mail, Courier & Delivery Services
Receive, sort, process, route, and deliver incoming and outgoing mail and packages.
Prepare outgoing mail and packages for USPS, commercial couriers, and other authorized carriers.
Apply appropriate postage using DFC-approved mailing equipment.
Provide internal courier and document delivery services.
Maintain appropriate chain-of-custody procedures for sensitive, accountable, tracked, or time-sensitive items.
Promptly escalate damaged, suspicious, misrouted, or time-sensitive mail and packages in accordance with established procedures.
Office Supplies & Equipment
Receive, organize, inventory, issue, and replenish office supplies, forms, and administrative equipment.
Monitor inventory levels and identify replenishment needs.
Maintain supply, inventory, and issuance records.
Assist with the distribution of furniture, office equipment, filing equipment, and other workplace resources.
Maintain safe, organized supply and storage areas.
Facilities & Workplace Support
Assist with office moves, workspace reconfigurations, furniture placement, and conference-room setups.
Receive, document, route, and follow up on facilities service requests.
Coordinate with building management, maintenance vendors, and DFC personnel as directed.
Monitor common areas, conference rooms, supply areas, and designated workspaces for maintenance, service, or safety concerns.
Maintain records of completed work, outstanding requests, deliveries, inventory, and other facilities activities.
Perform assigned duties in accordance with applicable workplace safety procedures.
Reception & Front Office Support
Provide backup coverage for reception and front-office operations as needed.
Professionally greet and direct visitors.
Answer and route telephone calls, accept deliveries, and notify employees of visitor arrivals.
Follow applicable visitor-management, access-control, and security procedures.
Safeguard sensitive and personally identifiable information encountered while performing assigned duties.
Authorized Driver Support
When assigned, serve as a primary or backup driver for the DFC President, Executive Vice President, or other authorized senior officials.
Maintain a valid state driver’s license.
Follow applicable federal, state, District of Columbia, and local traffic laws and vehicle-safety requirements.
Promptly report accidents, vehicle damage, traffic citations received while performing official duties, or other safety concerns.
Demonstrate professionalism, punctuality, discretion, and appropriate conduct when supporting senior officials.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $43.42, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
High school diploma or equivalent or Four or more years of relevant experience may substitute for the education requirement.
Must posses and continuously maintain a valid state driver’s license and comply with DFC policies and all federal, state, and local driving laws.
Ability to successfully complete Dexis’ pre-employment background screening process and any additional security screenings required for the DFC assignment.
Preferred Qualifications
Prior experience working in a federal government environment preferred.
Familiarity with
CMMS or work-order tracking systems.
Background in facilities coordination and workplace support.
Knowledge of workplace safety and office move/space support.
Proficiency in records management and inventory control.
Strong vendor coordination and customer service skills.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$43.42
—
$43.42 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Work Schedule:
Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time
Location: Tennessee - Murfreesboro
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
3
+
years
of multifamily Property Manager experience required
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Cape Town, South Africa
Job Description: Authorizations & Onboarding Executive
Location:
Cape Town, CBD (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Type:
Full-time
Start Your Career in Network Authorisations & Compliance
Mortgage Intelligence
is part of
OneDome
, one of the UK's fastest-growing property technology businesses. Supporting a nationwide network of mortgage and protection advisers, we are committed to delivering outstanding customer outcomes while maintaining the highest regulatory standards.
As our network continues to grow, we are looking for an
Authorisations & Onboarding
team member to join our Compliance team and play a key role in welcoming new firms and advisers into the network.
The Role
As an Authorisations & Onboarding role, you will manage the onboarding journey for new Appointed Representative firms and advisers joining the network.
You will conduct due diligence checks, process applications, liaise with advisers and industry partners, and ensure all regulatory requirements are met before authorisation.
This is an excellent opportunity for someone looking to develop a career within Financial Services, Compliance or Regulatory Operations. Full training will be provided.
Our Ideal Person
Detail Focused -
Enjoys working accurately with documentation, applications and regulatory information.
Analytical -
Able to assess information, identify inconsistencies and follow established processes.
Organised -
Comfortable managing multiple cases, prioritising workloads and working to deadlines.
Communicator -
Strong written and verbal communication skills with a professional and customer-focused approach.
Collaborative -
Works well with colleagues, advisers, lenders, providers and other stakeholders.
Adaptable -
Comfortable working within a regulated environment where processes and regulatory requirements evolve.
What You'll Be Doing
Reviewing and processing adviser and firm applications.
Conducting due diligence and referencing checks.
Managing onboarding cases through to completion.
Processing FCA registrations and updates.
Liaising with advisers, firms, lenders and providers.
Responding to telephone and email enquiries.
Supporting the delivery of positive customer outcomes.
Supporting continuous improvement initiatives across the onboarding process.
Why Join Us?
Training & Development
Full onboarding and ongoing training provided, with opportunities to develop specialist knowledge in compliance, authorisations and regulatory processes.
Company Benefits Leave:
22 days annual leave plus bank holidays.
Financial Security:
Pension scheme, life cover, and an annual bonus & salary review.
Family Support:
Enhanced maternity and paternity pay.
Culture:
Annual summer & winter parties alongside regular team socials.
If you want a role where your attention to detail is valued and your career development is taken seriously, we want to hear from you.
Everyone is Welcome Here
Different backgrounds make us stronger. We welcome everyone as your individuality is your strength.
Need adjustments? Let us know if you require any support during the hiring process.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: R12,000 – R15,000 / month
Location: Cape Town, South Africa
Job Description: Mortgage Servicing Assistant (MSA)
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Company Information
OneDome is an award-winning next generation property marketplace (one stop shop housing ecosystem). We are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The OneDome platform makes transactions faster, more assured and allows customers to have greater control over their transactions.
Our goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century.
We are growing as a business and as such we are seeking entrepreneurial and collaborative individuals who are simplifiers. We need our people to help us work towards our mission of revolutionising home moving.
OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative Company in the 2021 Best Business Awards in the UK.
Role Overview
We are seeking detail-driven, process-focused individuals to join our Mortgage Servicing Assistant (MSA).
The Mortgage Servicing Assistant provides administrative and operational support across the mortgage journey, helping ensure cases are accurately maintained and routine tasks are completed efficiently.
The team is responsible for checking and organising customer documents, maintaining accurate case records, carrying out completion checks, obtaining updates from lenders and supporting the wider Mortgage Operations team with other administrative tasks.
This role is suited to individuals who thrive in a structured, high-volume, accuracy-focused environment.
Key Responsibilities
Document Checking and Organisation
Relabel and organise documents correctly within internal systems so they are easy to review and locate.
Check that the correct documents are present for the case and applicant scenario, including ID, proof of address, income documents, bank statements and any additional supporting evidence.
Verify that documents are readable, in date and complete, including checking full statement pages, correct time periods and matching applicant details.
Ensure documents are filed in the correct location and under the correct category within internal systems.
Flag missing, incorrect, unreadable or out-of-date documents clearly in CRM notes and escalate through the appropriate route.
System Accuracy and Case Readiness
Keep internal systems accurate and up to date.
Maintain clear and accurate case notes so other teams can progress cases without unnecessary delays.
Follow agreed checklists and processes to ensure consistency and accuracy.
Complete routine administrative tasks to support Mortgage Advisers, Case Managers and the wider Mortgage Operations team.
Completion Status Checks
Check internal systems and lender portals to confirm whether a mortgage has completed or has been given a confirmed completion date.
Contact lenders where required to obtain case or completion updates.
Update CRM statuses accurately and leave clear notes when completion information is confirmed.
Escalate any issues or discrepancies through the appropriate internal process.
Service Standards and Team Support
Work to agreed turnaround times and quality standards.
Support the wider Mortgage Operations team with administrative and process-driven tasks as required.
Manage a high volume of tasks while maintaining a high level of accuracy.
Escalate issues in line with agreed processes.
We are looking for individuals who:
Have experience in administration, operations, document control or a similar role.
Have strong attention to detail and a methodical working style.
Are comfortable working across different systems and handling high-volume, repetitive tasks.
Can follow processes accurately and consistently.
Are organised and able to manage their workload effectively.
Communicate clearly and professionally, both in writing and over the telephone.
Are comfortable contacting lenders and other third parties to obtain factual case updates.
Are comfortable working in a fast-paced, quality-focused environment.
Are adaptable and willing to support with different administrative tasks as the needs of the team develop.
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and pro-tecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the compa-ny among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experi-ence.
Salary: R10,000 – R12,000 / month
Location: London, United Kingdom
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
As the Business Development Executive for Student Recruitment, you will be tasked to represent a university/college brand and promote this university/college in the Student Recruitment market via a number of marketing and business development methods. Your goal is to network with agents and partners to generate interest amongst the student population market, so the student ultimately decides to enrol with the university/college you are representing. You will be tasked to explore emerging and innovative ways of developing new revenue streams as well as maintaining the traditional and proven methods of success. This is a very exciting position if you are looking to join a world-leading business that has a key focus on career growth and being a world leader in the education market. You will have the opportunity to travel, attend, and host industry leading events and be part of a business who has a proven track record of success in student recruitment.
Requirements
· Must have experience minimum 2 years experience with international student recruitment for Higher Education
· Must have an established relevant agency network.
· Have a solid understanding of industry trends and inform upon strategic planning and forecasting.
· You will have developed and trained potential agents on how to promote the brand you represent.
· You will have experience as sourcing agents from fairs, business trips, inquiries, referrals, in general searches in line with business development responsibilities.
· You will have experience in generating new revenue from existing streams and accounts as well as identifying new opportunities.
· You will have a proven track record of assisting in identifying and supporting developing potential business partners and growing existing client relationships.
· You will have experience performing client research including (but not limited to) meeting/engaging with key players in the industry.
· Ensuring that all relevant product developments, including changes to admission, compliance, and course requirements or start dates (for example) are communicated externally.
· Be experienced in preparing, assisting, and delivering customer/ agent presentations.
· Have a general understanding of market trends in education- private and public sectors- and (international) student recruitment for your region.
· Strong communication skills in all forms, including written, oral, email, telephone, and presentations is necessary.
· Proven success in sales ability and full and demonstrable knowledge of the sales process
· Previous experience in international student recruitment
· A sound understanding of regional marketing activities across different educational product types bachelor’s degree (UK equivalent)
Other Information
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: London, United Kingdom
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
As the Business Development Executive for Student Recruitment, you will be tasked to represent a university/college brand and promote this university/college in the Student Recruitment market via a number of marketing and business development methods. Your goal is to network with agents and partners to generate interest amongst the student population market, so the student ultimately decides to enrol with the university/college you are representing. You will be tasked to explore emerging and innovative ways of developing new revenue streams as well as maintaining the traditional and proven methods of success. This is a very exciting position if you are looking to join a world-leading business that has a key focus on career growth and being a world leader in the education market. You will have the opportunity to travel, attend, and host industry leading events and be part of a business who has a proven track record of success in student recruitment.
Requirements
· Must have experience minimum 2 years experience with international student recruitment for Higher Education
· Must have an established relevant agency network.
· Have a solid understanding of industry trends and inform upon strategic planning and forecasting.
· You will have developed and trained potential agents on how to promote the brand you represent.
· You will have experience as sourcing agents from fairs, business trips, inquiries, referrals, in general searches in line with business development responsibilities.
· You will have experience in generating new revenue from existing streams and accounts as well as identifying new opportunities.
· You will have a proven track record of assisting in identifying and supporting developing potential business partners and growing existing client relationships.
· You will have experience performing client research including (but not limited to) meeting/engaging with key players in the industry.
· Ensuring that all relevant product developments, including changes to admission, compliance, and course requirements or start dates (for example) are communicated externally.
· Be experienced in preparing, assisting, and delivering customer/ agent presentations.
· Have a general understanding of market trends in education- private and public sectors- and (international) student recruitment for your region.
· Strong communication skills in all forms, including written, oral, email, telephone, and presentations is necessary.
· Proven success in sales ability and full and demonstrable knowledge of the sales process
· Previous experience in international student recruitment
· A sound understanding of regional marketing activities across different educational product types bachelor’s degree (UK equivalent)
Other Information
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia
The Service Desk Technician provides first-level and some second-level IT support to users through phone, email, live chat, and walk-in services. The role involves troubleshooting technical issues, resolving user queries, escalating complex problems, and ensuring timely support for both on-site and remote users.
Key Responsibilities
Respond to IT support requests via telephone, email, live chat, and walk-ins.
Provide first-level and basic second-level technical support to users.
Troubleshoot and resolve hardware, software, network, and connectivity issues.
Support on-site and remote users.
Set up new user accounts and perform password resets.
Escalate complex technical issues to second-line support teams.
Track and follow up on unresolved support requests until closure.
Assist with software installation and troubleshooting.
Maintain and update service desk records and web pages.
Ensure compliance with IT security policies and procedures.
Provide 24/7 technical support on a shift basis.
Maintain issue logs and report administrative and security concerns.
Support the service desk team with daily technical activities.
Requirements
High School Diploma; a Degree in an IT-related discipline is preferred.
Minimum 3 years of experience as an IT Service Desk Analyst or in a similar role.
Strong computer and technical troubleshooting skills.
Familiarity with Windows, Mac, and Linux operating systems.
Knowledge of Wi-Fi, cellular technologies, and general IT troubleshooting.
Good customer service and communication skills.
Ability to troubleshoot and resolve user technical issues.
Good teamwork and problem-solving abilities.
Ability to work in a 24/7 shift-based environment.
Location: Brazil; Chile; Mexico; Argentina; Colombia; Peru
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for an enthusiastic, personable, and results-driven Wedding Photography & Videography Sales Development Representative to join our client's team. In this role, you will conduct about five 30-minute sales consultations per day with engaged couples via phone and video. Your primary responsibility will be to understand each couple's wedding plans, build rapport, identify their photography and videography needs, and confidently recommend the most suitable service packages.
Key Responsibilities
Conduct approximately five 30-minute sales consultations daily with prospective couples via telephone and video calls.
Build genuine connections with couples by showing enthusiasm and interest in their wedding plans.
Understand each couple's wedding vision, preferred photography style, videography needs, budget, and expectations.
Present and explain the company's photography and videography services, products, and packages.
Clearly communicate package inclusions, pricing, upgrades, and available options.
Recommend the most suitable photography and videography packages based on each couple's requirements and budget.
Confidently handle objections, answer questions, and address purchasing concerns.
Use consultative selling techniques to guide couples towards booking the company's services.
Maintain accurate records of conversations, customer information, and sales opportunities within HighLevel CRM.
Follow up with prospective couples who require additional time before making a purchasing decision.
Consistently work towards sales targets and conversion goals while maintaining an excellent customer experience.
Requirements
Previous experience in sales, preferably in consultative sales, B2C sales, or high-ticket sales.
Excellent verbal communication and interpersonal skills.
A naturally enthusiastic, friendly, and engaging personality.
Genuine interest in weddings, wedding photography, and videography.
Good understanding of American wedding traditions, customs, and typical wedding planning processes.
Ability to build rapport quickly and establish trust with prospective customers.
Strong presentation and persuasion skills, with the ability to confidently recommend products and close sales.
Comfortable conducting telephone and video sales consultations.
Ability to understand, learn, and confidently explain different photography and videography packages.
Experience using HighLevel CRM (GoHighLevel) is preferred.
Strong listening skills and the ability to understand individual customer needs.
Excellent English communication skills, including fluency and a clear, professional speaking style.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
The Technical Support Representative provides first class technical support to Axon Fusus customers through multiple communication channels which include phone, email and chat. This is a customer-focused, technical, hardware, and software-related support position with responsibilities for meeting or exceeding performance and quality goals.
Location: Annapolis, MD
Luminis Health - Anne Arundel Medical Center
Title: Donor Center Technician
Department: Blood Donor Center
Reports To: Manager – Blood Bank (20000-20011-000850)
Cost Center/Job Code: 20000-20012-000560
FLSA Status: Non-Exempt
Position Objective:
Performs duties related to taking blood donations and conducting donor physicals.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Espouses the principals of Lean Thinking and creates a work environment that positively promotes continuous process improvement. Explores opportunities to add value to job (innovative ideas) to benefit the organization and taking ownership of the outcome. Proactively finds other work-related tasks during low census.
Maintains safe and clean working environment by complying with procedures, rules, and regulations. Operates and maintains donor center equipment. Performs preventative maintenance and troubleshoots problems to the full extent of ability.
Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation (hand offs). Participate in the training of new staff and students by serving as a mentor and technical resource.
Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Conserves laboratory resources by using equipment and supplies as needed to accomplish job results.
Schedules donors in person and by telephone. Provides blood donation information by answering questions and requests.
Registers donors in Hospital Information System. Establishes donor suitability according to regulatory, facility, and laboratory guidelines and protocols. Prepares donors for donation, obtains and processes donations per laboratory protocol. Documents information appropriately in the LIS (ex. deferrals). Performs functions to established productivity guidelines with minimal errors.
Prepares, processes, and stores units per laboratory protocol. Performs donor blood unit processing to include separating units into individual components and final unit labeling. Prepares frozen plasma for shipment to plasma manufacturer.
Performs post-donation monitoring of donors. Attends to the needs of ill donors including transport to the Emergency Department, if required.
Actively participates in the laboratory quality plan/program (i.e. investigative reports).
Enhances the donor center and hospital reputation by demonstrating a courteous and professional demeanor during all encounters.
Educational/Experience Requirements:
Required Minimum Education:
High School Diploma or equivalent; and
Specialized training in phlebotomy with course work sufficient to meet the requirements of the American Society of Clinical Pathology (ASCP) or the National Phlebotomy Association as a Donor Phlebotomy Technician or Phlebotomy.
Required Minimum Experience
:
Two years of experience as a phlebotomist or one year experience working as a blood donor center technician, preferred.
Required License/Certifications:
Phlebotomy or Donor Phlebotomy Technician certification with the National Phlebotomy Association or American Society of Clinical Pathology, preferred;
Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR certification, preferred.
Knowledge, Skills, Abilities:
Ability to work cooperatively with all types of personalities both inside and outside the organization.
Ability to travel to various sites.
Working Conditions, Equipment, Physical Demands:
Physical Demands – Medium Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Updated 1.4.24
Pay Range
$17.50
—
$30 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: Fond du Lac, WI Corporate Office ; Madison, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Office Administrator can change yours.
An Office Administrator is responsible for supporting a variety of divisions across the Michels Family of Companies, as well as managing the office buildings. The Office Administrator must demonstrate the ability to develop resources that create timely and efficient workflow. Critical for success is the ability to embody the corporate culture in all interactions and demonstrate professionalism and excellence in customer service.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Provide administrative needs of office operations and procedures such as preparation of information management, security cards, filing systems, requisition of supplies, and other clerical services.
Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
Answer telephones and greet and direct visitors.
Organizing and sorting incoming and outgoing mail.
Plan office layout, development of office budget, and cost reduction programs.
Ensure completeness, accuracy, and timeliness of paperwork for approval.
Prepare reports for guidance of management.
Manage outside vendors, ensuring cleaning, extermination, and other services rendered.
Other duties as assigned.
What it takes:
High school diploma or GED, 3+ years of related administrative experience, or an equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team.
Associate’s degree (desired)
Experience in customer service (face to face and/or through telecommunications) (desired)
Communication skills, both oral and written: accurate, clear and concise (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: India
Job Overview
:
We are looking for a deadline-focused technical recruiter to be responsible for the sourcing, screening, and hiring of technical specialists to fill IT positions. The technical recruiter's responsibilities include all aspects of hiring, from meeting with hiring managers writing job descriptions to offering job positions to the most suitable candidates. You should be focused, hard-working, and able to meet deadlines to the satisfaction of all parties involved.
To be a successful technical recruiter, you should have a good working knowledge of technology, technical roles, and technical skills, as well as knowledge of the recruitment process.
Key Responsibilities
Communicating with hiring managers to identify future job openings and the technical requirements for those jobs.
Writing job descriptions and posting to relevant Systems and Platforms Like Breezy HR.
Efficient in hiring from portals such as LinkedIn, Upwork and similar pools to filter best candidates.
Screening applicants for competency with the job requirements.
Arranging telephone, video, or in-person interviews.
Performing background and reference checks.
Presenting the resumes of the most suitable candidates to the hiring manager.
Offering job positions and completing the relevant paperwork.
Keeping track of all applicants as well as keeping applicants informed on the application process.
Staying up to date with Company’s systems and software.
Preferred skills and qualifications
Bachelor’s degree in related technical and/or human resources field required.
Excellent verbal and written communication skills.
Excellent interpersonal skills.
Thorough understanding of technology, technical roles and technical skills.
Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
Proficient with Microsoft Office Suite or related software.
At least three years of related recruiting experience required, with prior experience in technical roles a plus.
УдалённоIndia; Keeping track of all applicants as well as keeping applicants informed on the application process
Location: Amsterdam, Netherlands; London, United Kingdom; Belgrade, Serbia; Warsaw, Poland; Madrid, Spain
Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.
The
Account Development Manager
is responsible for increasing market awareness, generating leads, and increases Allucent's customer base. This is achieved by a high degree of direct contact with clients including by telephone, by email and direct mail. Account Development (‘inside sales’ division) supports Allucent’s geographically aligned Business Development (BD) team members in reaching annual sales targets. The duties also include assisting in developing and implementing strategies to facilitate long term relationship with new and existing clients.
Location:
Europe (any country). Remote or office* with travel (30-60%)
Responsibilities:
Assist in the generation of new leads and set up meetings with clients who have business to outsource within Allucent’s current and planned service capabilities.
Partner with BD to develop and initiate territory development plan and establish account ownership assignments.
Hold weekly territory outreach planning calls with assigned BD
Identify well aligned potential clients and contacts using defined “ideal account” profiles by using GlobalData, Zymewire and other news resources as triggers for new based outreach
Increase harvest rate by identifying, qualifying and analyzing new account potential, initiating interaction to determine requirements of major pharma and targeted biotech companies.
Identify key stakeholders/decision makers and introduce Allucent differentiators and capabilities resulting in opportunities for Allucent to participate in the request for proposal and bid process.
Using activity and results data create improved outreach messaging in effort to increase client response and interactivity
Use of online tools, software, databases and social media to search, identify and qualify leads
Develop and deploy territory and account strategies that incorporate significant account and industry profiling with pipeline and therapeutic content
Initiate sales process by communication (calls, emails or direct mail), understanding prospective client requirements, introducing services that address their needs and engaging Business Development with prospective clients when ready for face-to-face meetings
Create messaging campaigns with appropriate cadence and follow up follow-up, including informational emails and marketing collateral (such as white papers, case studies, upcoming event notifications, etc.)
Set-up meetings for BD representatives: regionally and at conferences etc. in coordination with Marketing
Provide weekly, monthly and quarterly sales activity reports to review with Line Manager and Business Development executives
Demonstrate an in-depth knowledge of Allucent’s operational capabilities and differentiators
Ensure all activity is recorded in Salesforce
Requirements
Life science, healthcare and/or business degree
Minimum 2 years of relevant work experience, preferably within the CRO/pharmaceutical industry
Clear understanding of clinical trial processes
Basic knowledge of GxP
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements
Previous Salesforce experience
Excellent New business identification and prospecting skills with a consultative approach
Ability to identify client needs and new business opportunities
Strong interpersonal and social skills to liaise with prospective client’s key decision makers and internal stakeholders
Ability to translate guidelines, rules and regulations in clear and usable recommendations
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our enriching Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-AdT
Location: Northern, VA
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
Ennoble Care
is seeking an experienced Full-time BHI Specialist (Hybrid) to service our patients within and around the Northern, VA area (Arlington, Manassas, Alexandria). This position will be primarily remote with
occasional travel to patients homes/facilities.
RESPONSIBILITIES:
Support the mental and physical health care of patients on an assigned patient caseload.
Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
Provide patient education about common mental health and substance abuse disorders and the available treatment options.
Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.
Qualifications:
The BHI Specialist/Social Worker Care Manager will have a minimum of BSW
Preferred Licensure or provisionally licensed
Behavioral Health experience and knowledge
Must be licensed driver with an insured automobile in good working order
Ability to communicate effectively, both verbally and in writing.
Time Management skills
Salary: $50,000/yr
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time LPN Inbound Care Coordinator to work remotely on a weekend schedule in an administrative position. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a care coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be a Licensed Practical Nurse (LPN)
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work from Saturday and Sunday 8:00am to 4:30pm (EST), as well as Monday, Tuesday, and Wednesday 9:30am to 6:00pm (EST)
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
Starting Rate: $20.00 per hour
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Annapolis, MD
Position Objective:
Advanced Medical Assistant
The Advanced Medical Assistant is an essential part of the Advanced Primary Care Team and facilitates meeting the goals of the Maryland Primary Care Program and Value Based Contracts. Their main responsibilities are to coordinate patient care, provide patient outreach and education and identify barriers that may affect the patient from meeting his/her treatment goals. The Advanced Medical Assistant will perform a variety of administrative and clinical tasks to support the provider/practice to ensure the patient receives the right care at the right time and right place to decrease hospital re-admission and unnecessary utilization of Emergency Room and/or Urgent Care. The Advanced Medical Assistant maintains knowledge of care coordination/management, behavioral health resources, CRISP Portal/Reports, Value Based Contract Portals, EPIC Registries and patient self-management tools/resources.
Essential Job Duties:
Monitor and validate patient attribution to the practice and the care teams within the practice (known as empanelment).
Ensure patients identified as increased risk receive targeted, proactive, relationship-based (longitudinal) care coordination and/or care management.
Pre-visit planning workflow for Annual Wellness Visits scheduled with the LPN Team and/or practice provider.
Provide patient education and resources to engage the patient in his/her treatment plan and improve their overall health.
Actively manages assigned panel of to develop relationship with patient as an integral member of team, provide follow-up contact with patient as indicated to ensure compliance with recommendations medications, lab/x-ray, specialist visits, PCP visits, dieticians, CDE, etc.
Maintains access to all Value Based Payor portals for attestation of metrics and/or to pull appropriate care gap and utilization reports.
Provides patient outreach for TCM/ED visits within required timeframe, i.e. within 48 hours inpatient discharge; within 7 days emergency room discharge. The Advanced Medical Assistant will schedule a follow up appointment with the patients primary care provider or Advanced Internal Medicine.
Assist patients in setting SMART goals for self -management, teaching them how to do self-management tasks and report abnormal findings to their provider team;
Assess barriers when patient has not met treatments goals, is not following treatment plan of care, or has not kept important appointments; refers patient to the Community Care Management Team (RN, LCSW, CHW) for intervention.
Identify patient social and behavioral health needs, consult with clinician, as appropriate provide warm hand off to Ambulatory Care Management, social work, care navigation, and behavioral health services.
Collaborate with providers, and other frequently used healthcare resources to develop effective timely communication between the patients care teams; and in assessing the patients progress toward individual health care goals
Oversees the development, procurement, and adoption of patient self-management educational resources used by the primary clinical teams.
Ensure targeted patients who have received follow-up after ED, hospital discharge, or other triggering events receive short-term (episodic) care management if applicable.
Contribute to a positive experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical staff when necessary.
Recognize and report data inconsistencies to appropriate practice personnel, and facilitate appropriate data capture and reporting methodologies
Contribute to teamwork within and between departments. Regularly participate in meetings as deemed appropriate by leadership.
Provide and receive constructive ideas, suggestions and feedback in a positive manner. Work collaboratively with co-workers to effectively resolve issues that impact departmental operations.
Monitor and collaborate with practice to improve performance on key outcomes, including cost of care, electronic clinical quality measures, beneficiary experience, and utilization measures.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Minimum of High School Diploma
Completion of accredited medical assistant training program preferred.
Three years of experience as a Medical Assistant
Experience with Microsoft Office and Excel.
Strong customer service skills
Basic math skills.
Required License/Certifications:
CMA, RMA or AAMA (through an approved/accredited organization). Must maintain Certification or credentials while employed required within 6 months of hire.
CPR Certified
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands –Light Work
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary
Updated: 2.5.24
Pay Range
$20
—
$26.78 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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УдалённоPhilippines
Tennessee - Murfreesboro
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