Authorisations & Onboarding Executive

Location: Cape Town, South Africa Job Description: Authorizations & Onboarding Executive Location: Cape Town, CBD (Office-based, on-site) UK-aligned Hours: Mon-Fri (10am-7pm winter / 11am-8pm summer) Type: Full-time Start Your Career in Network Authorisations & Compliance Mortgage Intelligence is part of OneDome , one of the UK's fastest-growing property technology businesses. Supporting a nationwide network of mortgage and protection advisers, we are committed to delivering outstanding customer outcomes while maintaining the highest regulatory standards. As our network continues to grow, we are looking for an Authorisations & Onboarding team member to join our Compliance team and play a key role in welcoming new firms and advisers into the network. The Role As an Authorisations & Onboarding role, you will manage the onboarding journey for new Appointed Representative firms and advisers joining the network. You will conduct due diligence checks, process applications, liaise with advisers and industry partners, and ensure all regulatory requirements are met before authorisation. This is an excellent opportunity for someone looking to develop a career within Financial Services, Compliance or Regulatory Operations. Full training will be provided. Our Ideal Person Detail Focused - Enjoys working accurately with documentation, applications and regulatory information. Analytical - Able to assess information, identify inconsistencies and follow established processes. Organised - Comfortable managing multiple cases, prioritising workloads and working to deadlines. Communicator - Strong written and verbal communication skills with a professional and customer-focused approach. Collaborative - Works well with colleagues, advisers, lenders, providers and other stakeholders. Adaptable - Comfortable working within a regulated environment where processes and regulatory requirements evolve. What You'll Be Doing Reviewing and processing adviser and firm applications. Conducting due diligence and referencing checks. Managing onboarding cases through to completion. Processing FCA registrations and updates. Liaising with advisers, firms, lenders and providers. Responding to telephone and email enquiries. Supporting the delivery of positive customer outcomes. Supporting continuous improvement initiatives across the onboarding process. Why Join Us? Training & Development Full onboarding and ongoing training provided, with opportunities to develop specialist knowledge in compliance, authorisations and regulatory processes. Qualifications: We can fund and support your CeMAP and CeRER industry certificates . Company Benefits Leave: 22 days annual leave plus bank holidays. Financial Security: Pension scheme, life cover, and an annual bonus & salary review. Family Support: Enhanced maternity and paternity pay. Culture: Annual summer & winter parties alongside regular team socials. If you want a role where your attention to detail is valued and your career development is taken seriously, we want to hear from you. Everyone is Welcome Here Different backgrounds make us stronger. We welcome everyone as your individuality is your strength. Need adjustments? Let us know if you require any support during the hiring process. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience. Salary: R12,000 – R15,000 / month