Location: Tallinn, Estonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As a Wolt Market Content Specialist you fully own a central part of the customer experience to drive conversion. In this role, you will create and enhance the retail selection via the Wolt Market Catalog and the execution of events & promotions.
You’ll get a lot of help and support on the way, but are also expected to be an amazing independent specialist with an exceptional ability to execute every single day.
Key tasks and responsibilities of the role:
Customers First: Find ways to inspire and engage our customers through creative product content strategies, including Catalog, Marketing & Promotions.
Passion for Details: Responsible for the content to be accurate, complete and relevant for an efficient and effective customer journey, by uncovering and researching missing information in collaboration with vendors.
Analytical Detective: Take customer signals and existing analyses to establish further actionable insights, and flag immediate challenges and opportunities, including drafting solutions to ensure a seamless customer journey.
Efficiency: Drive standardisation and automation across Catalog and Promotions and share with the global Content community, while keeping search optimisation needs in mind.
Share & Learn: Follow the content strategy guidelines to enhance customer experience and suggest improvements you identified.
Team Player: Collaborate with Category, Inventory, Operations & Local Marketing Managers to improve our assortment and drive higher sales and conversion.
Qualifications for the role:
Strong experience in dealing with processes and large amounts of data, and converting them into customer insights and actionables to improve our users’ experience.
Experience in Trade Marketing and Merchandising to guide high quality traffic to your venues.
Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution. Understanding of Looker and SQL would be considered a strong plus.
High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
Excellent skills in G Suite or MS Office (MS Word, MS Excel).
Fluency in English and in a relevant local language.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Estonia Pay Range
€2.473
—
€3.091 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re looking for a Senior Account Manager in our retail team who will play a key role in supporting our biggest retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.
Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Senior Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.
What you’ll be doing
Own and develop the partnerships with some of our largest and most important accounts
Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth
Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans
Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact
Identify and execute both gradual improvements and step-change growth opportunities across the partnership
Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence
Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams
Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives
Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership
Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth
Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment
Our humble expectations
Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts
Fluency in Danish is required for this position
Strong commercial mindset with the ability to identify growth opportunities and turn insights into action
Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization
Strong relationship-building skills and experience managing senior decision-makers
Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently
High ownership, strong execution skills, and a track record of delivering measurable business results
Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus
Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage
Experience managing large, complex, or strategic partnerships is a strong plus
What we offer
Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers.
You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving.
Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful.
You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests.
Role background
Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth.
What you’ll be doing
You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country.
Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency.
Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office.
Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense.
Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors.
Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements.
Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them.
Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget.
Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met.
On-site stakeholder liaison during planning and construction of office expansions.
Responsible for space planning, tracking, move coordination, and new hire space accommodations.
Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols.
Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide.
What we look for
Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment
Strong and passionate Customer focus
Proven Vendor Management experience
Event Management experience a bonus
Enjoy taking ownership and solving problems independently and proactively.
Excellent written and verbal communication skills in English
Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.
Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency
Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We’re now looking for an
Inside Sales Associate
to join our
Retail / New Verticals team
in Israel.
In this role, you’ll play a key part in expanding Wolt’s retail network by connecting with potential partners across a variety of retail categories, such as grocery, beauty, electronics, pet supplies, and more. You’ll help bring new businesses onto the Wolt platform, support their onboarding journey, and contribute to the growth of Wolt’s retail offering in Israel.
What you’ll be doing
Day-to-day in this role you’ll:
Act as the first point of contact for inbound leads from retail businesses interested in joining the Wolt platform.
Conduct partnership discussions and assist in negotiating commercial terms to ensure the right fit for Wolt’s retail offering.
Collaborate closely with Retail Partnership Managers to ensure smooth onboarding and activation of new partners.
Maintain and update sales records and CRM data to ensure accurate reporting.
Promote and sell additional Wolt products and features to existing retail partners, such as Wolt Ads, Wolt Drive and Wolt+ , helping them increase visibility, drive sales, and grow their businesses.
Support the sales team with ad-hoc tasks and ongoing projects as needed.
Our humble expectations
Previous experience in sales, business development, or customer service.
Excellent communication and negotiation skills, with the ability to build trust and strong relationships with business owners.
Tech-savvy and quick to learn new systems and tools.
Experience working with CRM platforms (HubSpot, Salesforce, or similar) is a strong advantage.
Highly organized and able to manage multiple leads and tasks simultaneously.
A proactive, can-do attitude and comfort working in a fast-paced, dynamic environment.
Interest in the retail industry and enthusiasm for helping local businesses grow through digital commerce.
Fluency in Hebrew and English is required.
What’s in it for you
A unique opportunity to develop your sales career at one of the most exciting tech companies in Israel.
Play a part in expanding Wolt’s retail offering and bringing new shopping experiences to customers.
Be part of a motivated, high-performing team that values collaboration, ownership, and innovation.
Gain first-hand experience in the fast-moving retail, e-commerce, and tech industries.
Work in a people-first culture that supports personal growth and development.
Next steps
If this sounds like your next adventure, we’d love to hear from you!
We review applications on an ongoing basis, so if you’re excited about joining a high-growth environment and being part of an ambitious team, apply today and let’s start the conversation!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Wolt for Work is a rapidly growing B2B business at Wolt, and we have ambitious plans to massively accelerate this growth. Our mission is simple: we want to bring the same great user experience that Wolt is known for to business users around the world. Through Wolt's established delivery network and vast number of restaurant and retail partners, Wolt for Work enables businesses to boost their employees' happiness no matter where they are working, promote camaraderie in teams, and save time and effort running office events. We are already in 21 countries, with no plans to slow down.
We’re looking for a hands-on Sales Manager to grow Wolt for Work in Poland. You’ll combine new business development with account management: winning new corporate clients and helping existing customers grow their use of Wolt for Work. Your portfolio will span startups, SMBs, and large enterprises.
What you'll be doing
Generate new business opportunities through outbound prospecting, networking, referrals and strategic account targeting.
Maintain a high-quality CRM pipeline, keeping opportunities updated and ensuring accurate forecasting.
Develop account strategies for key prospects and manage multiple stakeholders throughout the buying journey.
Own the full sales cycle, managing consultative sales processes and long sales cycles from first conversation to launch.
Build trusted relationships with partners of all sizes - from startups and SMBs to large enterprises - and identify opportunities to grow those partnerships over time.
Build relationships with HR, Finance, Procurement and senior business stakeholders.
Represent Wolt for Work in the local market, proactively identifying new commercial opportunities and helping grow the business.
Work closely with cross-functional teams to ensure a smooth partner experience from signing through launch.
Manage your pipeline, negotiate commercial agreements, and use data to support business decisions.
Success in this role means:
Consistently achieving monthly sales targets
Building a healthy sales pipeline
Delivering an exceptional customer experience
Growing Wolt for Work adoption across Poland
Our humble expectations
Experience selling B2B solutions rather than transactional products.
Comfort managing sales cycles of 1-6 months with multiple stakeholders.
Confidence engaging HR, Finance, Procurement and C-level executives.
Strong pipeline management and CRM discipline.
Data-driven decision making and forecasting.
High activity levels in outbound prospecting.
Fluency in English and Polish.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
Learn more
about Wolt for Work.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, add your CV, and get the conversation going!
We will be reviewing applications on an ongoing basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position is not eligible for consideration for an equity/RSU grant.
Poland Pay Range
10 790 zł
—
13 488 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Prague, Czechia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful.
You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests.
Role background
Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Prague Office while also supporting our smaller office in Brno. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth.
What you’ll be doing
You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country.
Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency.
Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office.
Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense.
Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors.
Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements.
Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them.
Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget.
Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met.
On-site stakeholder liaison during planning and construction of office expansions.
Responsible for space planning, tracking, move coordination, and new hire space accommodations.
Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols.
Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide.
What we look for
Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment
Strong and passionate Customer focus
Proven Vendor Management experience
Event Management experience a bonus
Enjoy taking ownership and solving problems independently and proactively.
Excellent written and verbal communication skills in English
Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.
Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency
Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Prague, Czechia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We kindly ask all candidates to submit a resume in English.
As our new Onboarding Team Lead, you’ll manage and develop our Onboarding team while ensuring that new Merchants receive world-class support and menu standards from day one.
What you’ll be doing
As Onboarding Team Lead, you’ll be responsible for building a high-performing team that delivers a seamless onboarding journey for our partners. You’ll set the direction, lead by example, and ensure that processes, tools, and best practices are in place to support scalable growth.
Day-to-day in this role you’ll:
Lead and develop the onboarding team of Onboarding Associates and Specialists
Ensure excellent onboarding experiences for partners together with the team
Work closely with Sales, Support, and Account Management teams to align on partner success
Develop onboarding processes and automations that improve efficiency and partner outcomes
Analyze the local country market on an ongoing basis to refine processes and identify improvements
Create a positive work environment that enables the team to grow and succeed
Lead by example by demonstrating Wolt’s values and behaviors
Conduct regular one-on-ones to monitor performance, provide feedback, and support professional growth
Our humble expectations
Minimum of 2 years in onboarding, customer operations, or implementation in a high-volume, fast-paced environment.
1+ year leading individual contributors as a shift lead or team lead, including running 1:1s, coaching, and performance feedback.
Proven track record hitting team SLAs/KPIs for new-partner launches, with experience in capacity planning and scheduling.
Hands-on experience standardizing SOPs and rolling out process improvements that scale quality and speed.
Cross-functional onboarding experience partnering with Sales, Support, and Account Management to ensure clean handoffs.
Tooling experience with CRM/workflow systems and spreadsheets/BI (e.g., Salesforce or similar; Excel/Google Sheets; Looker/Power BI).
Experience running QA for menus/content and maintaining strong data hygiene across systems.
Experience managing escalations via defined playbooks and closing the loop with stakeholders.
Fluency in both Czech and English is a must.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today
#LI-WM1
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we help local merchants reach more customers, and the New Verticals teams make sure those partners have a great experience working with us. You'll join the Quality team in New Verticals EMEA, which works across both regional and global levels to improve how we support, onboard and grow our merchant partners across all of our markets, including Wolt and Deliveroo.
You'll sit at the intersection of merchants, account management, and our support and quality organizations. You'll work on large, cross-market initiatives and partner closely with our regional teams and global heads.
What you'll be doing
This role is about taking a global view of merchant quality and operational excellence, and turning what you find into initiatives that make best practices. You contribute to our quality targets – most importantly reducing items not found and cancellations, and improving efficiency and product substitutions. You'll own the initiatives and projects you drive, for instance occasions and go-to-market, and you'll work hands-on with the internal team stakeholders, while staying close to the merchant experience.
Day-to-day in this role you'll:
Act as the point of contact and build feedback loops between merchant-facing teams, product and customer support, helping resolve defects and recurring issues at a global level
Drive product rollouts across markets, informing and training Account Managers and ensuring merchants are set up for success
Analyse how things work in practice across regions, spotting and grouping similar issues and feeding those insights back to the right teams
Lead global and cross-regional initiatives such as occasions and best practices, working with regional heads to improve performance in their markets
Collaborate with specialists across countries, running initiatives together
Use data and AI tools to analyse, automate and prototype solutions yourself, rather than waiting on others
Our humble expectations
Confident working with data. You can pull, analyse and draw conclusions on your own
Comfortable using AI tools and prompting to automate work and speed up analysis, while knowing they're a starting point and not a replacement for judgment
Strong communication skills, with the ability to work with stakeholders from different markets and levels of seniority
Solid project management skills and a track record of taking initiatives from idea to delivery
A generalist mindset: you're curious, pick things up quickly and are happy to dig into the details
A strong sense of ownership and a drive to go beyond what's expected
Fluent English both written and spoken.
What we offer
Global visibility: work on initiatives that impact many markets and collaborate directly with global heads
A real opportunity to make an impact and shape how we work with merchants worldwide
A clear growth path. Many people in this role move on to take regional ownership or product ownership
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, high-volume roles across supported DoorDash, Deliveroo and Wolt businesses.
You'll join Platform Hiring Operations, PHT's business-facing team. This team owns demand, market context, and pipeline health: translating business needs into hiring plans, keeping stakeholders ahead of risk, and clearing blockers before they reach the execution team.
About the Role
You'll own business readiness, attraction, and pipeline health for Courier hiring across the business, a new area for Platform Hiring. You'll translate business needs into hiring plans, validate demand against strategy and cost, coordinate Marketing and sourcing partners, activate roles when requirements are complete, and monitor progress against hiring dates.
As the senior business-facing partner for Courier, you'll advise business leaders on hiring strategy, market conditions, timing, location, quality, and delivery trade-offs using funnel and talent-market evidence. When pipeline volume declines, you'll coordinate targeted sourcing interventions and ensure the execution team has sufficient pipeline. You'll proactively coordinate blockers across onboarding, background checks, training capacity, HR, and local operations.
You'll also identify recurring friction and work with the Platform Hiring Manager and PM Team on scalable improvements, automation, and AI adoption.
You're excited about this opportunity because you will
Own the end-to-end business partnership for Courier hiring, from demand validation through pipeline health and hiring delivery.
Establish and continuously improve the Platform Hiring operating model for a new hiring area.
Collect, validate, and translate hiring demand against workforce strategy, timing, market conditions, and cost expectations.
Set up approved headcount and role requirements in the active hiring platform.
Own relationships with Marketing, Employer Brand, sourcing, and relevant operational partners to build an effective top-of-funnel strategy.
Use historical funnel performance and talent-market data to establish the sourcing and application volume required for delivery.
Activate roles with the Platform Hiring team and maintain clear handoffs, service expectations, and priorities.
Monitor pipeline health, conversion, drop-off, and hiring dates, providing proactive business updates and surfacing risks early.
Advise business leaders on hiring strategy, attraction, market conditions, location, timing, quality, and delivery trade-offs using funnel and talent-market evidence.
Deploy targeted sourcing interventions or coordinate specialist sourcing support when pipeline volume declines.
Coordinate across operations, HR, Workforce Planning, Marketing, Learning and Development, onboarding, and other partners to resolve hiring dependencies.
Own market and business exceptions that require context beyond the standard platform workflow.
Support approved candidate-facing exceptions, including local-language communication, offer delivery, or low-volume work, while maintaining the standard platform workflow wherever possible.
Identify recurring friction and bring evidence, volume, impact, and recommended solutions to the Platform Hiring Manager and PM Team.
Identify automation and AI use cases, adopt approved solutions, and track their impact on manual work, decision speed, and hiring delivery.
Build the foundations, documentation, processes, and stakeholder relationships that can support a future dedicated Courier hiring capability as the business scales.
Maintain accurate portfolio documentation, decisions, risks, and source-of-truth reporting.
Create clear, structured business documentation, including process documentation, recommendations, and stakeholder updates that enable effective alignment.
Use a process improvement mindset to identify root causes, simplify ways of working, and continuously improve the hiring operating model (experience with Lean Six Sigma principles would be a bonus but not a must).
Use data analysis to identify trends, diagnose funnel and operational issues, and translate complex data into clear insights and compelling stories for business stakeholders.
We're excited about you because
You have 6+ years of experience in full-cycle recruiting, high-volume hiring, recruiting operations, or a consultative program/business partnership role.
You have 3+ years of experience managing and influencing senior stakeholders across functions and organizational levels.
You have experience translating complex or evolving demand into hiring plans and advising business leaders on hiring strategy.
You are comfortable operating in an environment where the operating model is still being established and requirements can change as the business develops.
You have experience using hiring data, funnel performance, and market insights to challenge assumptions and recommend action.
You demonstrate strong business judgment and can balance speed, quality, cost, candidate experience, and operational constraints.
You communicate clearly and proactively, particularly when surfacing risks, trade-offs, and recommendations to senior stakeholders.
You can build effective cross-functional partnerships across Operations, HR, Workforce Planning, Marketing, Employer Brand, and Learning and Development.
You have experience driving process improvements, automation, or scalable ways of working.
You're comfortable with dashboards, workflow automation, continuous improvement, and light program management (most relevant tools Greenhouse ATS and Fountain AI).
You are comfortable creating business facing documents and turning complex information, analysis, and recommendations into clear, concise materials for senior stakeholders.
You are comfortable working with data, performing analysis, and using data storytelling to communicate insights, trends, risks, and recommendations to different audiences.
How success is measured
Courier demand is validated, prioritized, and activated with complete and accurate information.
Hiring plans and pipeline requirements are aligned with business needs, market conditions, and agreed hiring dates.
Pipeline volume and conversion remain sufficient to support delivery commitments.
Business leaders have clear, timely visibility of hiring progress, risks, blockers, and required decisions.
Sourcing interventions are targeted, evidence-based, and effective.
Recurring operational friction is identified and converted into scalable improvements.
Manual work declines through documented improvements, automation, AI adoption, and effective platform usage.
The Courier hiring operating model becomes increasingly scalable, predictable, and ready to support future growth.
Processes are continuously improved using evidence, root cause analysis, and a structured approach to reducing waste, friction, and unnecessary complexity.
Key partnerships
Platform Hiring Manager; Platform Hiring Team Leads and Specialists; Courier business leaders; Workforce Planning; Marketing and Employer Brand; HR and Learning and Development; onboarding; Operations; sourcing partners; and low-volume recruiting teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
As a member of the Merchant Operations team, you will play a key role in providing ongoing support to ensure a smooth and high-quality experience to our merchant partners. This includes establishing effective communication channels, maintaining service standards, assisting partner growth through data-driven insights, and collaborating with internal teams to resolve urgent needs and share best practices.
Day-to-day in this role you’ll:
Menu & Assortment Management
– Leading updates and improvements to restaurant menus and retail assortments on the platform;
Quality & Satisfaction Checks
– Ensuring our portfolio of stores reach the highest Wolt service standards by conducting regular quality and satisfaction assessments;
Training & Support
– Training our partner venues on how to use Wolt’s Portal and equipment to operate effectively and independently;
Sales & Operational Support
– Assisting the Account Management and Merchant teams with partner-related administrative tasks, coordination, and performance-boosting initiatives;
Equipment & Tech Management
– Resolving technical issues related to merchant operations;
Process Improvement
– Identifying bottlenecks, suggesting improvements, and taking ownership of projects aimed at enhancing partner satisfaction and operational efficiency;
Collaboration
– Working closely with internal teams to ensure a seamless and high-quality experience for both new and existing partners, while staying agile as the company continues to grow.
Our humble expectations
Detail-Oriented & Organized
– You enjoy structure and keeping things running smoothly;
Customer-Focused
– Previous experience in customer service, administration, or sales support is a plus;
Tech-Savvy
– Comfortable working with digital tools and managing data;
Great Communicator
– You’ll be in regular contact with merchants and internal teams;
Fluent in Greek & English
– Both languages are essential;
Bonus Points
– Experience in the restaurant, retail, or e-commerce industry is a plus!
What we offer
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
🏓Team Activities - Monthly team-building events to strengthen collaboration.
💻Work equipment - We set you up to success with our cutting-edge, work equipment.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary:
We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants.
What you’ll own:
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap.
People Leadership:
Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
What you'll be doing:
Must-have
8+ years of experience in account management, customer success, or sales leadership, with direct experience.
3+ years managing managers (Team Leads) — proven experience as a “manager of managers.”
Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and account growth metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs:
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities:
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
What we offer:
[In this section, add selling points of what the person will gain by joining Wolt. Sell the role, why do you think they should join Wolt and this role, rather than another job? What can we offer them? For certain roles, it might make sense to add the local benefits, if you see those as good selling points.]
Why you’ll love it:
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Compensation:
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
26 142 zł
—
39 212 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Belgrade - Savski Venac, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven
Senior Account Manager
to join our growing team. As an
Senior Account Manager
you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
Partner growth - drive the commercial growth of existing partners;
Portfolio management - oversee a portfolio of partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
4+ years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;
Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
Project management - skilled in stakeholder management and process implementation;
Ownership - proactive, structured and detail - oriented and a “can do” attitude;
Excellent communication skills, fluency in English and local language ;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Private Health Insurance;
FitPass Gym membership;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
World-class customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication.
Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business.
About the Role
You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones.
But it's not just about leading a team; it's about making an impact. You'll be instrumental in shaping the future of Wolt's customer support, working closely with our Product Lead to develop new innovative solutions. And with over 25+ million monthly users counting on us, your contributions will directly impact the experiences of millions around the world.
Qualifications
To thrive in our team, you'll need solid leadership experience collaborating strongly with product teams and business stakeholders.
Being flexible and comfortable working with various languages and technologies depending on the task is a big plus.
Previous hands-on software development experience in backend is definitely needed.
You happen to be a big adept of modern AI tools and stay close to the code.
We appreciate candidates who have worked closely with product teams and senior team members, and who can handle stakeholder relationships on the business side.
Experience with rollouts and fast-paced production environments is essential.
Additionally, having expertise in Kubernetes and AWS would be valuable, as we rely on these technologies for our projects.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Berlin, Germany; Helsinki, Finland; London, United Kingdom
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We are looking for an experienced Data Analytics Engineer to join our growing Tax Data Mart team. This role will be a key contributor to the team and will be responsible for building the tax data operations function for our Deliveroo and Wolt legal entities. This includes building and operating the data pipelines and infrastructure that power tax analytics and support decision-making across the company.
As DoorDash continues to grow its global footprint across multiple business lines, we are looking for a candidate with experience working with Tax teams to gather requirements, and designing scalable data processes to support them.. This person will grow our unique community via your blend of tax, data technology, and process improvement experience.
About the Role
You will be reporting to the Senior Manager of Tax Data & Operations, and play an integral role in DoorDash’s data function, owning the processes for ingesting, transforming, and controlling our data, ensuring accuracy, and making it available to analytics and business users.
As a member of this team, you will lead the design, implementation, and operation of data pipelines and related processes to support the Company’s exponential growth.
What you’ll be doing
Lead the collection of Tax Data and Reporting requirements through close relationships with Tax team counterparts
Design, build, and maintain scalable, reliable data pipelines (ETL/ELT) that serve data across the company
Develop and optimize data models and warehouse structures to support analytics and reporting
Participate in new business initiatives and identify their impact on existing data system(s) and processes.
Work closely with Analytics, Data Science, and business partners in the development and validation of new data sources.
Identify and document business, functional and technical requirements to support new business initiatives and to enhance existing system functionality.
Leverage AI & AI assisted tooling to build and automate recurring data tasks & pipelines.
Monitor data quality, reliability, and observability, and resolve data-related issues for our internal business partners.
Participate in defining the Company’s data tooling needs, including the maintenance of existing systems.
Prepare documentation related to our data systems and processes.
Share knowledge and best practices with engineers and analysts across the team.
Our humble expectations
You have 7+ years of experience in a Tax data & technology or similar role.
Experience using Data Build Tool (DBT) or a similar product to manage data flows.
Experience using Claude, Cursor and similar AI tools.
You are an expert at using SQL with experience using Snowflake.
Proficiency in Python (or a comparable language) for building data pipelines.
Experience with modern data stack and orchestration tools such as Airflow, Spark, or Kafka.
You have strong attention to detail and analytical, organizational, and problem-solving skills.
You’re an independently motivated person with a proven ability to manage multiple projects and prioritize work independently.
You have excellent written and verbal communication skills.
Project management experience, including creation of project plans, milestones, and due dates.
Computer Science, Information Technology, Engineering, or a related degree.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a Helsinki-born technology company founded in 2014, with a mission to make cities better by empowering and growing local communities. We do this by making the daily lives of our customers easier, giving local restaurants and stores new ways to reach customers and grow their business, and offering flexible earning opportunities to courier partners.
Wolt joined forces with DoorDash in 2022. Together, the two companies now operate a local commerce platform across more than 40 countries, combining DoorDash's technology and scale with Wolt's operational excellence across Europe, the Middle East, and Central Asia.
Israel is one of Wolt's most established and strategically important markets. As the business has grown — expanding beyond food delivery into retail, new categories such as pharmacy, and emerging mobility technologies — so has the complexity of the regulatory, legislative, and public affairs environment Wolt operates in locally. The platform economy in Israel is still relatively new and evolving quickly, which makes an active, senior public policy presence essential to the business's continued growth.
Role Summary
We are looking for a Head of Public Policy, Israel, based in our Tel Aviv office, to take full ownership of Wolt's public policy function in Israel.
You’ll be joining the DoorDash International Public Policy team, working closely with global centres of excellence, cross-functional partners, and local business leadership. This role reports to the VP, International Public Policy at DoorDash / Wolt / Deliveroo, based in Helsinki.
What You'll Be Doing
Own Wolt Israel's public policy strategy: identify, map, and prioritize the regulatory risks, legislative threats, and business opportunities that matter most, and build a plan to act on them.
Build and maintain senior relationships across government — relevant ministries, regulators, and the Knesset — to advance legislation that supports responsible growth of the platform economy and to counter legislation that would harm it, with particular focus on the future of platform work.
Engage constructively with the key regulatory authorities as Wolt continues to scale in a large, fast-growing, and still-maturing platform economy market.
Build and maintain relationships with mayors and municipal leadership to protect and strengthen Wolt's operating environment at the local level.
Identify and help unlock new business opportunities that require public policy engagement, such as expansion into regulated product categories.
Support the responsible introduction of new technologies relevant to Wolt's business as they become regulatory topics in Israel, including in the space of autonomy.
Partner closely with the Communications team so that public policy positioning and public perception are aligned.
Manage Wolt's external public policy / government relations agency and other third-party advisors.
Maintain relationships with other key stakeholders relevant to the business, including the U.S. Embassy.
Our Expectations
12+ years of public policy experience, in the public sector, private sector, or (ideally) both.
A degree in law, public policy, political science, or a related field; a master's degree is preferred but not required.
A demonstrated network and credibility with senior Israeli government officials, regulators, and Knesset members.
Direct experience with, or strong understanding of, labor and platform-economy policy issues.
Experience navigating regulatory authorities.
Comfortable operating independently at a senior level — able to set strategy and represent the company externally, but equally willing to do the hands-on work of research and writing.
Experience managing external agencies or consultants.
A legal background or degree is an advantage, though not required.
Fluent Hebrew and strong professional English, with the ability to translate Israel-specific context for a global audience.
Prior experience working within a global or matrixed corporate structure is an advantage.
Comfortable working closely with Legal, Communications, and other cross-functional teams.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: Jerusalem
Workplace: hybrid
We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
7+ years of Product Management experience building and scaling SaaS products.
5+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills
, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
Hybrid / remote work opportunity in our Jerusalem office!
Competitive salary and career growth opportunities.
Keren Hishtalmut (advanced training fund), pension contributions, and transportation coverage per Israeli law.
Really good hardware and workstations.
Paid Time Off: 15 vacation days with annual loyalty increases, 2 personal days, and 9 paid public holidays per year.
Sick Leave: 18 paid days per year, 100% covered starting from the first day.
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported online English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
As we are growing rapidly, we’re looking for a Senior Account Manager to provide excellent account management and support to a diverse portfolio of restaurant partners. Your portfolio will include enterprise partners, key accounts, and small and medium businesses (SMBs), so you’ll balance strategic negotiations and growth opportunities with day-to-day partner needs.
Day-to-day in this role you’ll:
We’re looking for someone who knows how to build great partnerships and drive real growth. Here’s what your day-to-day might look like:
Finalising deals with existing restaurant partners across your portfolio — structuring, negotiating, and closing with care.
Drive adoption of Wolt products and services.
Grow relationships with existing partners by understanding their needs and helping them thrive.
Boost performance with regular check-ins, data insights, and quality reviews.
Own the partner journey after onboarding, acting as the main point of contact.
Collaborate cross-functionally—especially with ops, marketing, and sales—to plan campaigns, solve challenges, and build business cases that create value for partners.
Analyze the market and keep an eye on competitors to stay ahead.
Use data smartly to focus your energy where it makes the most impact.
Share partner feedback to help improve how we work and what we offer.
Our humble expectations
At least 5 years of experience in account management or sales, ideally with key accounts or complex portfolios.
Strategic commercial thinking with advanced analytical skills. Confident using BI tools such as Looker and Excel to guide negotiations, campaigns and optimisations.
Proven ownership mindset. You move complex, ambiguous work forward with minimal guidance and keep stakeholders aligned.
Strong stakeholder management across multiple organisational layers.
Comfortable improving processes, building lightweight tools and sharing best practices.
Fluent in Albanian and English, both written and spoken.
What we offer
✨ A Fun & Dynamic Work Environment – Work with a supportive, international team.
🚗 Mobility – Company car is provided for your commute to partners.
📈 Career Growth – Opportunities to learn and develop within Wolt.
🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.
🏓Team Activities - Monthly team-building events to strengthen collaboration.
💻Work equipment - We set you up to success with our cutting-edge, work equipment.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
The Unified Privacy Platform team’s mission is to earn the trust of every DoorDash user by upholding their right to privacy, consent, and transparency. We are building a common privacy foundation across DoorDash, Wolt, and Deliveroo so Consumers, Dashers, and Merchants can understand how their data is used, control their choices, and exercise their privacy rights through simple, consistent experiences.
Our work is organized around three connected pillars: the Privacy Center, a unified user-facing destination for privacy controls and rights; the Unified Privacy Platform, which captures and enforces consent, policy, jurisdictional requirements, and privacy actions; and Privacy Operations and Intelligence, which gives Legal, Support, Privacy, and engineering operators the workflows, diagnostics, audit history, and automation needed to resolve privacy work safely and efficiently.
Together, these capabilities turn fragmented, one-off compliance work into reusable platform primitives that can support new products, brands, and emerging regulations.
About the Role
DoorDash is looking for an Engineering Manager to lead the Unified Privacy Platform team. You will lead a team of backend and platform engineers responsible for the next generation of privacy and consent infrastructure, including the Privacy Center, the User Consent Platform, privacy-policy decisioning, self-service data-rights experiences, and the operational tooling required to manage privacy cases at global scale.
As the Engineering Manager, you will own and execute a multi-year vision for privacy at DoorDash. You will balance legal and regulatory correctness, user trust, security, reliability, and developer velocity while building systems that work consistently across DoorDash, Wolt, and Deliveroo. You will be a strategic partner to Product, Legal, Security, Data Governance, Marketing and Communications, and engineering leadership, establishing clear ownership boundaries and turning complex privacy requirements into scalable, self-service capabilities.
You’re excited about this opportunity because you will…
Lead and mentor a high-performing team of backend and platform engineers, fostering a culture of ownership, privacy by design, operational excellence, and thoughtful cross-functional partnership
Drive the technical strategy across the Privacy Center, the Unified Privacy Platform, and Privacy Operations and Intelligence
Build the cross-brand User Consent Platform, including canonical consent state, policy and configuration management, consent SDKs, audit history, and consistent enforcement across products and jurisdictions
Deliver simple, self-service experiences for consent and communication preferences, Right to be Forgotten (RTF), Right to Information (RTI), and Data Subject Access Requests (DSARs)
Turn emerging privacy and regulatory requirements into standardized platform capabilities instead of one-off product implementations
Lead the migration from fragmented legacy consent systems to a single source of truth across DoorDash, Wolt, and Deliveroo, while managing compatibility and safe deprecation
Define clear contracts with data-governance fulfillment systems and downstream product and storage teams so privacy actions are traceable, retryable, auditable, and correctly reflected back to users and operators
Provide architectural guidance for distributed systems that manage sensitive user choices, policy evaluation, orchestration, secure data delivery, reporting, and immutable audit trails
Partner with recruiting to build a diverse and inclusive team, attracting and retaining exceptional engineering talent
We’re excited about you because you have…
A bachelor’s, master’s, or doctoral degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in people management leading backend or platform teams
8+ years of industry experience
Extensive experience as an engineer or engineering leader in a fast-paced, platform-focused development environment
Proven experience designing large-scale distributed systems, service application programming interfaces (APIs), policy or rules engines, workflow orchestration, state machines, data-lifecycle systems, or audit architectures
Preferred experience with privacy, consent, data governance, or regulatory systems, including concepts such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), data-subject rights, retention, deletion, and legal holds
The ability to translate ambiguous legal, policy, and product requirements into clear platform boundaries, reusable abstractions, and executable roadmaps
Strong product sense and the ability to partner effectively with Legal, Product, Design, Security, Data, Marketing, Support, and engineering teams across multiple brands and geographies
A growth mindset—you are eager to expand your skills, raise the quality bar, and build enduring systems in a rapidly changing environment
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
seniorCopenhagen, Denmark
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