Location: Hyderabad, India
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Agent Reconciliation Associate plays a vital role in ensuring the accuracy and integrity of financial transactions between the company and its agents. This position is responsible for reconciling agent statements, resolving discrepancies, and supporting timely settlements. The Associate acts as a bridge between internal teams and agents, maintaining clear records and upholding compliance with company policies and regulatory standards.
Key Responsibilities
Review and reconcile agent accounts on a daily, weekly, and monthly basis.
Identify and investigate discrepancies in agent statements or payments.
Coordinate with agents and internal teams to resolve reconciliation issues promptly.
Prepare and maintain detailed reconciliation reports and supporting documentation.
Assist in the settlement process, ensuring accuracy and timeliness of payments.
Support audits by providing necessary records and explanations.
Participate in process improvement initiatives to enhance reconciliation efficiency.
Comply with all internal controls, policies, and regulatory requirements.
Experience & Skills
Bachelor’s degree in commerce, Finance, Accounting, or a related field.
1–2 years of experience in reconciliation, accounting, or finance roles preferred.
Knowledge of regulatory guidelines applicable to financial transactions is an advantage.
Experience working with large datasets and financial records desirable
Strong numerical and analytical abilities.
Proficiency in Microsoft Excel and other reconciliation tools.
Familiarity with accounting and financial software (e.g., Tally, SAP, Oracle).
Excellent written and verbal communication skills.
Ability to organise and prioritise multiple tasks effectively.
Basic understanding of financial reconciliation processes and internal controls.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're looking for a Staff Developer to join our Authentication Enablement team. Our mission is to help people, families and businesses unlock 1Password and access their information safely and simply, with authentication that stays in the background. Every 1Password app establishes its session with our servers through the service this team owns, whether the user signs in with a password and Secret Key, SSO, a passkey, MFA or a trusted device.
As a Staff Developer, you’ll help move authentication out of the monolith and into an independent service with its own data, so sign-in can scale and stay available independently of the rest of the platform. The service continues to handle production traffic throughout the migration, so we’re moving endpoint by endpoint and table by table, with weighted rollouts, consistency checks and tested rollback procedures. You'll help set the technical direction for the migration and for new authentication services, as 1Password extends trusted access to AI agents.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience building and operating backend services.
- Deep expertise with distributed systems and data: moving live traffic or data between systems without downtime, event streaming or change data capture, and keeping two sources of truth consistent through a cutover.
- Strong experience designing asynchronous workflows and migrating synchronous processes that depend on large atomic transactions to eventually consistent designs, while preserving correctness, clarifying tradeoffs, and improving performance.
- Working knowledge of authentication and authorization technologies such as OAuth, OIDC, WebAuthn, passkeys, or MFA, including common implementation pitfalls and security risks.
- A track record of setting technical direction for a team: owning large, multi-quarter projects, writing the designs others build from, and explaining tradeoffs to engineers and leadership alike.
- You raise the engineers around you through reviews, design feedback and mentoring, and you work to hand off ownership rather than holding on.
Bonus points for:
- Extensive experience with Go or another backend language such as Java, C#, Rust, C++, or Python.
- Experience extracting services from a monolith.
- Experience with MySQL, Redis, Kafka, and DynamoDB at scale.
- Familiarity with Secure Remote Password protocol.
- Owning services with strict availability targets, including SLOs, on-call and incident response.
What you can expect:
- Lead a portion of the authentication service's roadmap for the next 12 months, and work closely with leadership to ensure that planning reflects the full scope of requirements.
- Own significant designs in the remaining migration: moving session and device management flows, switching source of truth one provable iteration at a time, and publishing authentication events for other services to consume.
- Make and document the team's technical decisions, weighing reliability and security against delivery.
- Set the team's standards for testing, observability and safe rollout, so regressions surface before customers see them.
- Build the platform pieces the service needs when 1Password doesn't have them yet, and work with sibling teams to propagate new distributed system standards across the organization.
- Partner with the Authorization, Identity Services and Security teams, and guide the product teams whose features depend on authentication as they integrate with the service.
- Hold AI-assisted work on security-critical code to the same bar as everything else: human judgment, careful validation and small, reviewable changes.
- Participate in the 24/7 on-call rotation for tier-one services.
USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer on GitLab's Authentication team, you'll be the technical lead for how every user, application, token, and automated agent proves who it is on GitLab.com, Self-Managed, and Dedicated.
We're an OAuth 2.0 and OpenID Connect (OIDC) provider for millions of users. We also accept identity from enterprise identity providers through Security Assertion Markup Language (SAML) and Lightweight Directory Access Protocol (LDAP). Behind that sit more than ten token types and several session methods that grew inside the Ruby on Rails monolith. You'll help us move this work onto GATE, GitLab's new authentication and authorization platform. GATE exchanges external credentials for short-lived tokens at the edge through a Secure Token Service written in Go.You'll set our technical direction, lead the hardest protocol and migration work yourself, and help senior engineers own the rest.
Our projects include:
OAuth across Cells:
Making OAuth clients, grants, and tokens work when users and organizations live in different cells
Global identities:
One user identity that works across organizations and cells
Token consolidation:
Reducing the number of token types and moving token issuance and validation out of the monolith
Identity for artificial intelligence (AI) agents and workloads:
OAuth for Model Context Protocol (MCP) clients, workload identity federation, and service identities with narrow scopes
What you'll do
Own the technical direction for authentication protocols at GitLab, including OAuth 2.0, OIDC, SAML, and token exchange, across the Rails monolith and GATE services.
Write and drive design documents and architecture decision records (ADRs) for multi-quarter work, then break that work into increments that ship behind feature flags.
Lead migrations that must not break existing customers: token formats, client and grant state, and session behavior on GitLab.com, Self-Managed, and Dedicated.
Be hands-on in the most complex parts of the code, in Ruby on Rails and Go, and review the designs and merge requests of other engineers.
Agree interface contracts with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams, and keep them current as the architecture changes.
Treat authentication as a security and availability boundary: threat-model new flows, add rate limits and abuse controls, and lead the technical response to authentication incidents.
Mentor senior and intermediate engineers on the team and raise the protocol and security knowledge of the whole group.
Work asynchronously with engineers in India, Europe, and the Americas, with most decisions made in writing.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Significant experience building and running production authentication or identity systems at scale, with technical leadership across teams that moves unclear problems to written decisions and shipped code.
Deep, hands-on knowledge of OAuth 2.0 and OIDC: authorization code with Proof Key for Code Exchange (PKCE), refresh token rotation, token exchange, client registration, scopes, and JSON Web Tokens (JWTs) with signing keys and key rotation.
Working knowledge of SAML 2.0 single sign-on and enterprise identity integration (LDAP, System for Cross-domain Identity Management (SCIM), or similar).
Strong production experience in Ruby on Rails or Go, willingness to work in both, and experience with careful refactors, feature-flagged rollouts, and backward-compatible migrations in large, long-lived codebases.
A security mindset. You think about token theft, replay, revocation, and blast radius before you think about elegance.
Experience with multi-tenant software as a service (SaaS) systems, including data isolation and performance under high request volume.
Clear, concise written English and comfort working in an all-remote, asynchronous company.
Optional experience: authentication libraries (Doorkeeper, Devise, or OmniAuth), passkeys or multi-factor authentication, workload identity, gateways or policy engines, AI agent authentication, or multi-region architectures. Contributions to identity standards or open source identity projects are also welcome.
About the team
The Authentication group is part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. We own sign-in, single sign-on, OAuth, and personal and service tokens. Our work touches every GitLab customer, and much of it is on the critical path for Cells and for GitLab's AI agent platform.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
Building machine learning systems for risk at a global crypto exchange is fundamentally different from conventional ML engineering. The data spans on-chain activity, fiat deposits and withdrawals, trading behaviour, account access patterns, device intelligence, identity information, and customer interactions—signals that very few organizations can analyze together.
The problems are complex, adversarial, and constantly evolving. Models must identify emerging fraud patterns, scams, account takeovers, payment abuse, and other forms of financial risk while minimizing disruption to legitimate customers. Success is not measured only through offline model
metrics. It is measured through prevented losses, improved approval rates, reduced false positives, faster investigations, and more reliable customer experience.
This role sits within a multidisciplinary risk team of machine learning engineers, data scientists, risk strategy specialists, analytics engineers, product managers, and operations teams. You will work across the full ML lifecycle — from problem formulation, feature engineering, and model development to real-time deployment, monitoring, experimentation, and continuous iteration.
You will also help shape how AI is used across the risk organization. LLM-assisted development, automated model workflows, AI-powered investigations, and intelligent review agents are part of the team’s daily work. We are looking for engineers who already use these tools effectively and can help establish safe, scalable, and production-ready AI practices.
What You’ll Be Doing
We’re looking for a Machine Learning Engineer to build models and AI tools that help detect fraud and protect users at a global crypto exchange. You’ll apply deep learning and XGBoost, develop practical AI agents, and use AI coding tools in your daily work.
Build, evaluate, and deploy machine learning models for fraud and risk detection.
Improve data quality, features, and model performance, balancing fraud detection with customer experience.
Develop AI agents to support investigations, summarize cases, retrieve evidence, and automate routine workflows.
Use AI coding tools to accelerate development, testing, and debugging while reviewing and validating their output.
Work with engineering, product, and risk teams to deploy solutions and monitor their impact.
What We Look For In You
A strong foundation in machine learning, with hands-on experience in deep learning and tree-based models such as XGBoost or LightGBM.
Strong Python skills and experience training, evaluating, and deploying models.
Some practical experience building AI agents or LLM applications, including tool calling, retrieval, or workflow automation. Prototypes and personal projects are welcome.
Regular use of AI coding tools, with the ability to understand, test, and improve generated code.
Familiarity with databases and data pipelines for preparing training data and supporting ML workflows.
Good problem-solving, communication, and collaboration skills.
Nice to Haves
Experience in account takeover (ATO), scam detection, or other fraud and risk use cases.
Experience with LLM training, fine-tuning, evaluation, and alignment.
Experience with reinforcement learning algorithms and their practical implementation.
Experience with real-time ML systems, imbalanced datasets, or model explainability.
Prior fraud or risk experience is helpful
Fluency in Mandarin
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Vancouver, British Columbia, Canada
Position Title:
Concept Artist
Studio/Department:
Palia
Employee Type:
Full-Time
Location
:
Remote (within BC, Canada)
Salary Range:
75,000 to 85,000 CAD
Forge alternate worlds that deepen players' lives! We’re Singularity 6, a Los Angeles-based game studio passionate about delivering meaningful online gaming experiences. We are seeking a Community Manager to support the upcoming expansion of our flagship game, Palia.
As a Concept Artist at S6, you will work with the Art Director and Character Team to help define the aesthetics of the characters in our stylized game project.
To be successful in this role, you will have a strong sense of story, game design, and a healthy appreciation for fashion. You will bring a strong sense of foundational design principles and help cultivate the visual direction of our characters.
What You'll Do:
Create high-quality character concepts with a strong understanding of fashion and costumes in a stylized setting.
2D design skills and an understanding of stylization for video games.
Strong drawing and painting fundamentals.
Create Illustrations that present ideas and inspire the team.
Able to clearly communicate ideas and collaborate with cross-discipline teams.
Explore a wide variety of ideas and push the boundaries of visual design
Who You Are:
1+ years of experience creating concept artwork for games, animation or films.Proficiency in Photoshop and ability to learn new tools as needed.
Has a desire to learn and grow as an artist outside of the job.
Demonstrates a strong expertise in anatomy, shape design, perspective, drawing, composition and color theory.
Comfortable working in cross discipline teams to achieve a shared mission.Strong background in traditional art skills.
Visual problem-solving skills.
Excellent work ethic and self-motivated.Able to give and receive constructive feedback.
Nice to Have:
Background in cozy, life-sim, or multiplayer games.Familiarity with live game operations or service-oriented architecture.
Graphic Design experience.
AAA game development experience.
Experience with 3D software.
Strong personal or professional experience developing stylized Props and Environments.
Be Aware of Fraudulent Recruiting Activities
Singularity 6
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Singularity 6 is an Equal Opportunity Employer.**
Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT
Location: Dublin, Ireland
Work arrangement: Hybrid, with at least two days per week in the office
Coverage: EMEA and APAC
ABOUT CLICKUP
ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.
We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support.
WHAT YOU’LL DO
- Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners.
- Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely.
- Support Apple device deployment and management using Jamf and Apple Business Manager.
- Manage employee access and account changes using Okta and other business applications, following established security practices.
- Help employees with onboarding, offboarding, device setup, and equipment needs.
- Keep tickets, troubleshooting notes, and support documentation clear and useful.
- Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work.
- Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region.
WHAT WE’RE LOOKING FOR
- At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role.
- Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager.
- Experience investigating and resolving complex support issues with a methodical, service-minded approach.
- A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output.
- A security-first mindset, including care with employee data, device security, identity verification, and access.
- Clear communication and the ability to make technical issues understandable to people with different levels of technical experience.
- Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week.
- Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it.
NICE TO HAVE
- Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools.
- Experience supporting employees across multiple offices or time zones.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: India
ubject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica
Subject Matter Expert - Infrastructure as Code & DevOps Automation
Position Summary
We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency.
Key Responsibilities
Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning
Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments
Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration
Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead
Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects
Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams
Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms
Document technical architecture, runbooks, and operational procedures for all automation systems
Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk
Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations
Requirements
Required Qualifications
5+ years of IT infrastructure and systems administration experience
Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states
Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments
Strong Python programming skills; ability to write custom modules, plugins, and automation scripts
Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices
Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure
Knowledge of version control systems (Git) and collaborative development workflows
Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents
Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience
Preferred Qualifications
Hands-on experience implementing and managing agentic AI solutions for IT operations automation
Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration)
Familiarity with configuration management databases (CMDB) and ServiceNow integrations
Knowledge of GitOps methodologies and tools (ArgoCD, Flux)
Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications
Open-source project contributions or demonstrated thought leadership in the infrastructure automation community
Technical Skills Matrix
IaC: Terraform, OpenTofu, CloudFormation | Expert
Config Management: Ansible, Ansible Tower, AWX | Expert
Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced
Languages: Python, Bash, Go, HCL, PowerShell | Advanced
Why This Role Matters
Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients.
Equal Opportunity Statement
We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected
Location: Belgrade, Serbia; Krakow, Poland; Lodz, Poland; Lublin, Poland; Remote.PL, Poland; Warsaw, Poland; Wroclaw, Poland
We are looking for a Full Stack Developer with strong experience in Java and React to contribute to the development of an enterprise reporting and analytics platform. You will work on a mature product used by a large global customer base, helping deliver new functionality, improve performance, troubleshoot complex issues, and maintain high quality standards across the application stack.
The project focuses on building enterprise grade solutions that provide advanced reporting, data visualization, and analytics capabilities integrated with widely used collaboration and work management platforms. The product serves a large global user base and continues to evolve with new features aimed at improving productivity, decision making, and user experience.
Develop and maintain backend functionality using Java, Spring, and REST APIs
Enhance and support frontend applications built with React and TypeScript
Work with relational databases to implement features, troubleshoot data issues, and optimize query performance
Investigate and resolve complex production issues by identifying root causes and implementing long term solutions
Collaborate with product, support, and engineering teams to deliver new functionality and product improvements
Maintain and extend existing framework based codebases while ensuring stability, performance, and maintainability
Create and maintain automated tests to support product quality and reliability
Participate in code reviews and contribute to engineering best practices
Support CI/CD processes and contribute to code quality and security initiatives
Prepare and maintain technical documentation related to features and system behavior
3+ years of relevant full stack work experience
Solid backend experience with Java and the Spring ecosystem, including dependency injection and REST controllers; comfortable reading and safely modifying an existing framework based codebase rather than working only on greenfield projects
Good command of relational databases and SQL, with the ability to troubleshoot data correctness and query performance issues; experience with multiple database vendors such as PostgreSQL, MySQL, Oracle, and Microsoft SQL Server is a plus
Practical experience maintaining production UIs with React (Hooks and component composition) and TypeScript in a strongly typed codebase
Familiarity with state management solutions such as Redux, Redux Toolkit, MobX, or similar technologies and modern frontend build tools such as Vite or Webpack
Good understanding of object oriented programming principles, common design patterns, and automated testing
Highly analytical, with a genuine passion for debugging. Reproducing difficult to replicate issues and identifying their root causes is a core part of this role
A strong sense of ownership, with the ability to work autonomously, take on unfamiliar areas, manage support tickets, and drive issues through to resolution
Good communication skills in English (B2 Upper Intermediate or higher). You will work with international colleagues and handle customer and support requests both in writing and during meetings
Experience developing or maintaining Atlassian Data Center applications (P2 Plugins, Atlassian Plugin SDK, Spring Scanner, Marketplace applications), or a strong willingness to learn the platform
Recent experience with Kotlin
Experience supporting a customer facing product and working directly with customer and support requests
Familiarity with BI and analytics tools or the OData protocol
Experience with performance profiling and optimization of large datasets
Awareness of secure coding practices, including input validation, injection prevention, SSRF mitigation, dependency management, and CVE remediation
Awareness of Atlassian Cloud and cloud migration paths, for example JCMA, for Data Center applications
Location: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Beirut, Lebanon; Karachi, Pakistan; Amman, Jordan
Müller's Solutions is looking for a certified SAP ABAP Developer with ABAP Cloud skills to build clean-core developments on SAP S/4HANA Public Cloud . This is a remote role.
Description:
Develop custom logic, reports and extensions using ABAP Cloud and RAP
Build CDS views and OData services for Fiori apps
Use only released APIs in line with clean core principles
Unit test, document and support deployments and fixes
Requirements
Requirements:
5+ years of ABAP development, including hands-on ABAP Cloud experience
Valid SAP certification in ABAP Cloud / S/4HANA Cloud development
Strong in RAP (managed and unmanaged), CDS views and ABAP Development Tools (Eclipse)
Experience building OData V2/V4 services and SAP Fiori Elements apps
Good understanding of clean core principles, released APIs and the extensibility model (key user, developer and side-by-side)
Experience on at least one full-cycle SAP S/4HANA Cloud (Public or Private Edition) implementation
Familiar with SAP Activate methodology and agile delivery
Experience with ABAP Unit, ATC checks and code reviews
Knowledge of transport management, gCTS or software components in cloud landscapes
Experience integrating with SAP and non-SAP systems using APIs, events or SAP Integration Suite
Strong analytical and troubleshooting skills, and able to work directly with functional consultants and clients
Excellent communication skills in English
SAP BTP ABAP Environment (Steampunk) experience is a plus
Exposure to SAP Business Application Studio, CAP or SAP Build is a plus
УдалённоDubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Beirut, Lebanon; Karachi, Pakistan; Amman, Jordan
Location: Luanda, Angola; Lubango, Angola; Cabinda, Angola; Huambo, Angola; Malanje, Angola; Benguela, Angola
Apt Resources is seeking an experienced
Senior Accountant
on behalf of our client in
Angola
. The successful candidate will oversee accounting operations, financial reporting, tax compliance, and ensure the accuracy of financial records in accordance with applicable accounting standards and Angolan regulations.
Key Responsibilities
Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.
Prepare and review monthly, quarterly, and annual financial statements.
Manage month-end and year-end closing processes.
Ensure compliance with Angolan tax regulations and applicable accounting standards.
Handle tax calculations, declarations, and statutory filings, including VAT (IVA), IRT, and IPU, where applicable.
Monitor financial transactions and ensure the accuracy of accounting records.
Coordinate internal and external audits.
Prepare financial reports and provide financial analysis to management.
Maintain effective internal controls and improve accounting procedures.
Requirements
Bachelor's degree in Accounting, Finance, or a related field.
At least 5 years of relevant accounting experience, preferably in a senior accounting position.
Strong knowledge of financial reporting and accounting principles.
Good understanding of Angolan tax regulations and statutory requirements.
Proficiency in accounting software and Microsoft Excel.
Strong analytical, organizational, and problem-solving skills.
Benefits
As per market standards
Location: New York, New York, United States
About the Role
iCapital is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging, and user-centered content across all products. This role plays a critical part in shaping how users interact with experiences, including AI-driven capabilities, by defining intuitive inputs and ensuring clear, consistent outputs. The ideal candidate will collaborate closely with cross-functional partners, including product leadership, to elevate content standards and ensure users navigate the platform with clarity and confidence.
This individual will operate as both a hands-on contributor and a strategic leader, helping to shape and scale the design system content guidelines and governance frameworks while supporting the complexity of a multi-language, multi-currency product environment.
Responsibilities
Operate as both a hands-on contributor and a strategic leader.
Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
Guide content recommendation through design critiques, content reviews, and collaborative workshops.
Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
Manage multiple priorities and deliver high-quality content solutions.
Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.
Qualifications
7+ years of experience in UX writing, content design, or digital product content strategy
Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries
Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products
Provide clear, user-focused writing for complex systems or enterprise applications
Experience developing and building design systems, content standards, and governance frameworks
Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms
Strong stakeholder management and cross-functional collaboration skills
Experience working in fast-paced product environments
Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles
Experience working with AI-assisted content tools
Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements
Portfolio, website, or any other relevant link to your work in your resume is required
Benefits
The base salary range for this role is $160,000 to $190,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Agent Security's mission is to safely increase how much of the world's work agents can do, starting inside Anthropic.
Claude now writes and ships code, runs experiments and acts on people's behalf, for hours at a time. How much more it can take on depends on how safely it can operate. If, in the worst case, an agent misbehaves, Anthropic and the public may bear the consequences. Our mandate is to mitigate this risk, and Anthropic’s mission depends on it.
The Partnerships team pairs security engineers with the teams at Anthropic that build Claude, build agents and rely on agents. Those teams are our partners. When a team wants its agents to do more, we threat model the plan with them and build the controls together. Most of this has no playbook, so we have often created new controls from first principles. The ones that work become part of our toolbox, spread to other teams, and in some cases ship in our products.
We're hiring an Engineering Manager to lead this team of security engineers. This is first and foremost a people leadership role. Few have secured agents at scale, especially at a frontier lab, so we don't expect you to have done it. We do expect you to have led security engineering teams, and we care most about how you lead people and reason about security.
This role operates at the frontier. Each model generation, and each new harness, brings new challenges. The number of teams building on agents keeps growing, and partner teams won't always agree with your calls. In return, you will have the chance to directly contribute to making transformative AI go well, which is the heart of our mission.
Key responsibilities
Hire, mentor and grow senior and staff security engineers, and raise the bar as the team scales
Set the team's investment strategy, deciding which teams get embedded engineers, and for how long, as demand outgrows the team
Support the team through high-stakes safety and security calls made under uncertainty and on tight timelines
Balance long-term investment in shared controls against partner teams’ immediate asks
Deliver large security migrations across all of Anthropic
Work through difficult tradeoffs with partner teams in ways that build trust and understanding
Representative Projects
In the past, the team has:
Invented a new kind of classifier-based control for agents partnering with an internal team to develop and roll it out
Co-built a sandbox with a product team, choosing what to enforce first so that adoption stuck
Defined the security standards for running agents across the company and partnered with many different teams on how to hit these standards
Minimum qualifications
Excellent people management skills. You've hired, developed and managed senior and staff engineers, grown engineers into staff or lead roles, and kept a team delivering through changing priorities.
Deep security management experience. You've managed security engineering teams and answered to executives for risk and tradeoffs.
Strong written and oral communication skills. You've explained hard tradeoffs to executives and to engineers in plain words.
Resilience, emotional awareness, low ego and high empathy
Experience leading large migrations and highly cross-functional work
A willingness to dive into the details to tie-break complex trade-offs without any clear answer, and the ability to stand by these decisions
Preferred qualifications
Experience embedding security engineers with product, infrastructure or research teams, or running a security partnerships team
Agent security or AI/ML security experience
Familiarity with AI safety concepts and research
Leading in hypergrowth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
Solutions Engineer
As a Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will support both mid-market and enterprise customers.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
- Demonstrate a high level of empathy, resilience, and humility.
What You'll Bring
- 3+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a Staff Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements. You will support our most strategic accounts.
While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
- Demonstrate a high level of empathy, resilience, and humility.
What You'll Bring
- 8+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Principal Revenue Strategist, you'll help shape how GitLab brings its products to market as artificial intelligence changes how software is built and bought. Reporting to the VP of Revenue Strategy, you'll be a senior individual contributor connecting market, product, and field insights to clear recommendations and changes in how we sell. You'll take on complex, open-ended go-to-market questions with limited context, working directly with executive partners across Sales, Finance, and Product to decide where to invest, how to reach customers, and what needs to change.
What you'll do
Shape revenue strategy across customer segmentation, sales coverage, sales motions, and investment priorities.
Design multi-quarter changes in how we sell and monetize, defining the implications for the customer journey, metrics, roles, incentives, and operating model. Build agreement on the path forward and partner with Field Operations and Enablement on execution.
Develop market and expansion strategies, prioritizing markets, defining go-to-market models and capacity needs, and identifying the operational dependencies of entering or scaling in new regions.
Connect go-to-market strategy and Product by translating field and customer insights into product input, and product direction into commercial implications. Provide focused, commercially grounded input on pricing and packaging.
Contribute strategic inputs to long-range planning, including total addressable market, sales capacity, productivity, and unit economics, while Field Operations and Finance retain ownership of annual planning, quota setting, and territory design.
Build models, write decision memos, run analyses, and facilitate working sessions to turn recommendations into action with cross-functional partners.
Advise senior leaders in Sales, Finance, and Product independently, distilling complex problems into clear recommendations with explicit assumptions and trade-offs.
What you'll bring
Experience owning complex go-to-market or revenue strategy work in a growing technology company, consulting, or a combination of both. Relevant experience and transferable skills matter more than a particular career path.
Direct experience solving business-to-business software go-to-market problems, such as segmentation, coverage, pipeline and conversion, sales capacity and productivity, incentives, or pricing and packaging.
A structured approach to testing assumptions and turning an unclear problem into a framework, a recommendation, and practical next steps.
Strong commercial and analytical judgment, including the ability to build models and recognize when the evidence is sufficient to make a decision.
The ability to work credibly with senior leaders, challenge decisions with evidence, and influence people without formal authority.
A collaborative, hands-on approach that treats execution as part of strategy, not a handoff after the recommendation.
Helpful, but not required: experience with usage-based or consumption models, international expansion, enterprise or platform sales, or a technical or scientific background. Interest in people management over time is welcome, but this is an individual contributor role.
About the team
The Revenue Strategy team tackles strategic questions about how GitLab reaches customers, sells, and monetizes its platform. You'll work with Sales, Finance, and Product leaders to connect strategy with commercial decisions, and with Field Operations and Enablement to put those decisions into practice. GitLab is an all-remote company with a public handbook and a transparent, low-ego culture. Our mission is to enable everyone to contribute to and co-create the software that powers our world.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Lifecycle Marketing Manager, you’ll plan, run, and improve prospect lifecycle programs that turn early engagement into sales conversations and pipeline. Your portfolio will span always-on nurture, campaign and event follow-up, and targeted plays for ABM accounts, industries, and competitive audiences. You’ll own your programs end to end, working with Campaigns, ABM, Events, Field, Product Marketing, Marketing Ops, and Data. You’ll report to the Senior Manager, Lifecycle Marketing & Growth GTM, and work alongside a Staff Lifecycle Marketing Manager across the prospect portfolio, with your focus areas shaped by your strengths.
What You’ll Do
Build and optimize automated nurture journeys and triggered emails, using segmentation and personalization to match each audience.
Own programs from intake and planning through messaging, audience requirements, testing, QA, launch, and performance reviews.
Plan follow-up for integrated campaigns, ABM initiatives, events, and webinars, and create targeted programs for priority accounts, industries, and competitive segments.
Decide which prospects go to Sales, which stay in nurture, and which are excluded, then work with Marketing Ops on suppression, cadence, and routing requirements.
Coordinate with Campaigns, ABM, Product Marketing, Content, Field, and regional teams on audiences, timing, messaging, and sales handoffs.
Track performance against progression, MQL conversion, and pipeline, and run tests to improve results.
Bring email best practices to every program, from copy and cadence to deliverability and QA, and share what you learn with the team.
What You’ll Bring
5+ years of experience in lifecycle, email, CRM, or growth marketing, ideally at a B2B SaaS technology company.
Experience independently managing prospect nurtures, automated journeys, and integrated campaign follow-up from planning through optimization.
Hands-on Marketo experience, including smart lists, segmentation, engagement programs, dynamic content, and automated workflows.
Experience using email and funnel performance data to recommend and make improvements, not only to report results.
Strong written communication, stakeholder management, and cross-functional coordination skills, with the confidence to bring a point of view to partners.
High attention to detail across audience logic, campaign setup, QA, localization, and reporting.
Familiarity with HTML/CSS for email troubleshooting is a plus.
Bonus points for experience with ABM, enterprise IT or developer audiences, global campaigns, and Iterable.
About the team
The Lifecycle Marketing team creates personalized, scalable programs to engage prospects, customers, and users at every stage of their journey. Our goal is to showcase GitLab's value, empower effective product use, and drive meaningful connections through touchpoints like sales meetings, events, and webinars. We own the email channel, one of GitLab's most effective tools for communicating with our diverse audience of developers, IT professionals, and business leaders.
We operate at the intersection of data, creativity, and user experience, with team members dedicated to nurturing prospects, converting self-service users, and expanding relationships with existing customers. This is an exciting time to join: we're growing our investment in lifecycle as a revenue driver, and you'll have real input in shaping how we build and scale these programs.
Learn more:
Lifecycle Marketing Handbook
|
Emails & Nurture Programs
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote (United States | Canada)
Bangalore, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридIreland - Dublin Office; You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support; Experience supporting employees across multiple offices or time zones; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоIndia
УдалённоBrazil; Argentina; Colombia; Mexico; Chile; Costa Rica
New York City, NY | Seattle, WA; San Francisco, CA | New York City, NY
УдалённоUnited States (Remote)
УдалённоUnited States (Remote); While this role is fully remote, candidates must be based in the Pacific or Mountain time zones to ensure alignment with our customers
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only