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Location: São Paulo, Brazil Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full-life cycle Recruiter to support the organization through its growth, predominantly within Sales with the opportunity to support other functions, like Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes. This is a foundational role in Brazil. In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the region. This is a full time role that will be held in our Sao Paulo, Brazil hub. What you’ll do at Figma: Manage full-cycle recruiting processes for our business organizations (specifically Sales) Partner with business leaders to develop top of funnel strategies for key roles Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change Champion and spearhead various initiatives relating to belonging, equity and impact (BEI) We'd love to hear from you if you have: 6+ years of full-cycle in house recruiting experience in a high growth business Experience partnering with senior executives on high volume searches in sales organizations, such as Enterprise Account Executives Ability to build a talent strategy alongside your hiring managers, while delivering an exceptional candidate experience Excellent communication, in all formats and ability to adapt communication style based upon audience This role will focus on recruiting in Latin America, written and spoken fluency in Portuguese and English is required While not required, it’s an added plus if you also have: In-house experience recruiting for a SaaS company Experience hiring leadership roles at the Director level, predominantly within Sales Expert knowledge of the SaaS/ scaling tech landscape and who our competitors in this space may be Written and spoken fluency in Spanish At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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Location: Porto, Portugal Workplace: remote We are seeking a Prompt Engineer to be responsible for the end-to-end technical migration workflow for transitioning templates to LLM autoraters. The role is required to use client’s internal tools to leverage prompt engineering techniques to maximize model performance. Responsibilities: Utilize Automatic Prompt Generation (APG) tools to create baseline prompts for complex parent-child template clusters. Run and supervise Automated Prompt Optimization (APO) tool, review the outputs, and flag when the APO reaches deadlocks or plateaus. Manually draft, test, and refine prompts to navigate complex template architectures, overcome anti-patterns, and handle edge cases where tooling is lacking or broken. Solve edge-case scenarios by designing and refining manual prompts. Monitor shadowbot runs to ensure sufficient disagreements (between human and LLM ratings) are registered, generated, and tracked. Run prompt versions against established gold data to continuously measure autorater quality against the human crowd baseline, calculating accuracy metrics such as F1 scores, precision, and recall. Draft technical launch readiness justifications (Launch Certification Documentation) for final. Requirement: Language Skills : Native fluency in Portuguese and fluent in English. Location: Must be based in Portugal. Education : Bachelor’s, Master’s, or Doctorate degree in Computer Science, Data Science, Computational Linguistics, Human-Computer Interaction (HCI), Cognitive Science, or a related analytical field. Prompt Engineering & AI Expertise : At least 4 years' experience as Prompt Engineer. Proven experience tuning Large Language Models (LLMs) for strict, structured outputs, complex classification tasks, and familiarity with chain-of-thought and few-shot learning. Data Analysis : Strong proficiency in identifying error patterns, analyzing model performance, and using SQL or other data analytics tools. Technical Agility : Ability to quickly learn and master proprietary tools with minimal supervision. Communication : Excellent verbal and written communication skills. Optional / Preferred Skills: Familiarity with enterprise-grade LLM interfaces like the Goose API. Experience in AI model evaluation, data science, computational linguistics, or software engineering. Hands-on experience with Automated Prompt Optimization (APO) systems or tuning workflows. Linguistic expertise, including an understanding of semantics and logic.

Location: Remote-US Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. The opportunity   We've seen firsthand how powerful in-person community connection can be — from our flagship Meetabase in Argentina to customer-hosted events in Madrid, and casual bar meetups organized when team members travel through Europe. We're ready to take this to the next level, and we're looking for someone who can help us think and operate at a different scale. That means owning a full portfolio of event types — from our annual user conference to executive dinners to community-hosted gatherings — and bringing an experimental mindset to all of it. You won't just execute events well; you'll design programs, run tests, measure what works, and build a scalable playbook grounded in real data. What you’ll own Program Design Own the overall community events plan, including how different event types ladder up to company goals around awareness, retention, pipeline, and community health Design events as experiments: define hypotheses, set measurable goals, and build in the feedback loops needed to learn and iterate Maintain a forward-looking events calendar aligned to product launches, regional growth priorities, and company milestones Identify and prioritize target cities and regions based on community density, product usage data, and expansion opportunity Event portfolio Lead planning and execution of our annual user conference (Meetabase) end-to-end Support and scale community-hosted events by providing toolkits, resources, and coordination for local organizers who want to run their own gatherings Own demand gen events, including executive dinner and VIP programming — curating guest lists, formats, and experiences that deepen relationships with key customers and prospects Coordinate informal and formal meetups and community visits globally Operations and measurement Own all event logistics: venue sourcing and negotiation, catering, AV, signage, swag, guest lists, and international shipping Manage event budgets, vendor relationships, and procurement across multiple time zones and currencies Define and track KPIs for every event type — from attendance and engagement to pipeline influence and community NPS — and report out regularly Gather attendee feedback — quantitative and qualitative — and synthesize insights to continuously raise the bar on quality and impact Build and maintain playbooks, templates, and toolkits so programs can be handed off, replicated, and improved over time Partner with Marketing, Sales, and Success Engineering on branding, messaging, and lead handoff What you bring Experience in event management, community marketing, or field marketing at a tech company, with a track record of owning both large flagship events and smaller programmatic ones A strategic, data-driven approach: you define success before you start, and you know how to structure even a small dinner as a learning opportunity Experience managing a diverse portfolio of event formats — conferences, executive programs, community events, meetups — not just one type Strong organizational skills and ability to manage multiple concurrent projects across time zones Comfortable with international logistics: foreign vendors, cross-border shipping, multi-currency payments Confident negotiator with vendors and venues; familiarity with contracts and procurement Self-starter who thrives in a remote, async environment with high autonomy Ability to travel internationally when needed Bonus: experience in SaaS, data analytics, or open-source communities Bonus: fluency in additional languages (Spanish, Portuguese, French, German, etc.) Why this role matters This role is the strategic engine behind how Metabase shows up for its community in the real world. Every event you design is both a relationship-builder and a learning opportunity — a chance to deepen connections, surface honest feedback, generate new evangelists, and test what actually moves the needle. You're not just running events; you're building a program that compounds over time. Compensation The US base salary range for this role is $72.8K–$186K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We require an HR function that thinks and acts globally.​ We're looking for a Graduate HR Generalist to offer their expertise to our AMER region. It's an exciting time to join with the opportunity to help shape and create an HR function for the future.  You will demonstrate a high work ethic and the personal confidence to set and defend high expectations of colleagues, counterparts and processes. You must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional and interpersonal skills as well as the ability to function in a proactive, innovative environment. We look to HR both to support our colleagues in their personal needs and development, and also to maintain consistently high standards across multiple teams, managers and directors. Location: This role will be based remotely in the AMER region The role entails the individual to: Provide HR support by answering team members’ questions and responding to requests regarding their employment and contracts, escalating when necessary. Requests may include information about the new starter process and onboarding, questions regarding global benefits, employment verifications, and other general inquiries. Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new joiners. Owning global projects (e.g. engagement, training or culture initiatives) Partnering with the managers and employees - supporting HR processes and driving the people strategy for your areas of responsibility Working as a truly global partner to colleagues, especially leads, managers and executives Process new hires, including country-specific on-boarding documentation, creation of files, systems set-up, and coordination of introductory reviews. Provide support to employees for the enrollment and processing of benefits and the payroll process, ensuring monthly data is provided on time and is accurate. Liaise with payroll to guarantee smooth salary payments. Create purchase orders for internal departments. Provide administrative support to employees for the enrollment and processing of benefits. Conduct regular audits of employment files and systems to ensure they are up-to-date, accurate, and GDPR compliant. Continually work to better our processes, spotting areas we can improve to drive our function forward. What we are looking for in you Track record of exceptional achievement from high school and graduate studies. Internship experience working in an HR/People team is beneficial, preferably in the Technology industry. Excellent verbal and written communication skills. Able to prioritize complex workloads, manage time effectively and work well under pressure. Self-motivated and results-orientated with a clear focus on accuracy. High level of honesty, integrity, and ability to handle confidential data. Flexible attitude and easily adaptable to change. Willing to take the initiative and provide suggestions and ideas to contribute to the success of the role/team. Ambitious to grow your career within HR. Willingness to travel up to 4 times a year for internal events Fluent in Spanish and/or Portuguese a plus What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Programme. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Madrid; Barcelona, Catalonia; Valencia Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Qualifications & Skills: Spanish native and fluent English; knowledge of the Portuguese language is a plus. Experience in business development, sales, or a related field, preferably in the fire safety or security systems industry. Ability to perform market analysis and contribute to the development of business plans. Knowledge of the Spanish fire markets is required. A basic understanding of other Ajax product lines, including intrusion detection, CCTV, automation, and water systems. Strong communication and negotiation skills with the ability to influence key stakeholders. Self-motivated with a strategic mindset and the ability to work independently and collaboratively. Willingness to travel within the Iberia region as needed. Responsibilities: Market Growth & Strategy: Collaborate with the Iberia Country Manager to define a comprehensive business plan and strategy for expanding Ajax's fire system offerings across Spain and Portugal. Market Analysis: Conduct comprehensive market analysis to identify new opportunities, trends, and challenges in the fire safety sector. Develop actionable insights to inform market entry and growth strategies. Business Planning: Support the future growth of Ajax fire systems by contributing to the creation of long-term business strategies and tactical plans to increase market share in the residential and commercial sectors. Regional Expertise: While knowledge of Spanish fire safety markets is an advantage, it is not a requirement. However, understanding and adapting to Iberian market dynamics is essential. Product Knowledge: Gain a solid understanding of the broader Ajax product portfolio, including intrusion detection, CCTV, automation, and water systems, to effectively support cross-product sales and integration. Stakeholder Collaboration: Work closely with internal teams, including sales, marketing, and technical support, to ensure alignment on objectives and to deliver exceptional service to customers. Customer Engagement: Establish and maintain relationships with key stakeholders, including distributors, installers, and end-users, to foster partnerships and drive sales growth. Reporting: Regularly report on market conditions, sales performance, and future opportunities to the Iberia Country Manager and other senior leadership. We offer: Competitive salary + bonuses; A strong and well-coordinated team of professionals; Ambitious tasks and challenges; Opportunity to grow and develop. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates in Ukraine a smart and useful global product.   PS.: Please, send your CV in English

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the  appropriate level of focus for every customer, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers. Location: This role will be based remotely. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for: Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security,  migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us! Additional skills that you might also bring Experience with Salesforce, Jira and CRMs is a big plus! What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM)  are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications. This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions. Location: This role will be based remotely worldwide. What your day will look like A strong focus on supporting customers by finding solutions to ticket requests. Enrich documentation about problem solving, Q&A, onboarding materials. Drive campaigns targeting multiple customers through digital touch-points and activities. Identify high potential as well as high risk customers from newly onboarded users or customers Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives. Engage with your portfolio of customers to ensure risk identification Collect feedback from customers and format them for review by the product team What we are looking for in you Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capable of interacting with all departments internally Additional skills that you might also bring We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us! What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas; Home based - EMEA The role of a Telecommunications Field Engineer at Canonical The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change. Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale. As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond. Location: Remote-based, Americas and EMEA What your day will look like Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale Provide technical pre-sales consulting to Service Provider teams Design and implement telco-grade open source multi-tenant private clouds and micro clouds Investigate, report and/or fix software defects uncovered during customer deployments Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco Architect and implement advanced, resilient Service Provider Cloud and Application solutions Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases Learn from customer engagements and drive meaningful product improvements Shape our roadmap to accelerate our growth in the telco market What we are looking for in you A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc Familiarity with telco architecture and industry standards Working knowledge of at least one of the following domains : Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS Working knowledge of Linux, Networking, OpenStack and Kubernetes Python software development experience for automation Ability to lead complex projects from start to finish A collaborative, customer-centric mindset with a strong focus on customer success Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery Additional skills that you might also bring Second language such as Spanish, Portuguese or French Track record of open source contributions Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote