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Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a Project Manager to join the HQ part of our Driver Marketing team at inDrive. Driver Marketing is a global team responsible for communications with current and potential drivers across 40+ markets — from acquisition and onboarding to engagement, retention and loyalty. The HQ team leads global projects and works closely with regional Driver Marketing teams, Business, Product, Analytics and other Marketing functions. We need someone who can bring all these teams together and turn complex ideas into projects that get done. Key Responsibilities You’ll own complex cross-functional and cross-regional projects from idea to result. Build project strategies and plans: goals, milestones, timelines, owners and success metrics. Bring different teams together, keep everyone aligned and drive projects forward. Track progress, dependencies and risks, and keep project documentation clear and up to date. Set up tests and pilots, define targets, track results and help decide what to scale. Build and improve processes for KPI tracking, reporting and cross-functional collaboration — including automation and AI where it makes sense. Coordinate financial planning and budget tracking, helping the team stay on plan month after month. Help prepare regular business reviews, presentations and reports. Projects will be very different: from large strategic global marketing streams like Driver Safety Perception to more operational on improving how we track KPIs within the team, manage budgets or work with other teams. There will be plenty of room to build things from scratch and make existing things work better. Skills, Knowledge & Expertise Strong project management skills and experience with complex, multi-stakeholder projects. Strong ownership. You don’t just coordinate — you feel responsible for the result. Confidence with numbers, KPIs, targets and budgets. Good understanding of marketing fundamentals, channels and metrics. Strong communication and stakeholder management skills. Ability to bring structure without creating unnecessary bureaucracy. Curiosity and a natural drive to make things simpler, faster and smarter. Fluent English — you’ll use it every day with international teams. Experience in ride-hailing, mobility or marketplaces is a big plus. And finally, we’re looking for someone who is proactive, reliable, collaborative and genuinely great to work with. There will be a lot going on. We need someone who enjoys that — and knows how to turn it into order. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid You’ll be the single point of contact for our fleet partners: running in-person business reviews, solving problems quickly, and building plans that grow their fleets and their earnings on inDrive. Your goal is to turn signed partners into long-term, reliable partnerships — growing their fleet size and utilisation, making sure every incentive pays off in performance, and keeping our partners loyal in a competitive market. This is a hands-on, high-impact role: you’ll work directly with partner owners, our operations and commercial teams, and see the results of your work in the numbers every month. Key Responsibilities Grow your partner portfolio Own the success of our fleet partners in Mexico — helping them activate cars quickly, keep drivers on the road, and grow their business with inDrive Build a joint growth plan with each partner, covering new cars, utilisation goals and expansion into new cities Run regular in-person business reviews, using live performance data to spot opportunities and fix problems early Manage the commercial relationship Manage each partner’s incentive programme, making sure rewards follow real performance Handle contract renewals and negotiate terms when a partnership needs to change Work with our commercial team on non-standard deals and keep all agreements up to date Keep operations running smoothly Partner with our driver operations team to get new drivers onboarded and active fast Help partners get the most out of our fleet management tools, so they can run their business more independently Be the go-to person when issues come up Bring the market to us Keep a close eye on competitors and what they offer Share what you learn from the field to help shape our partnership strategy Skills, Knowledge & Expertise Required 3+ years in key account management in B2B, mobility, logistics or marketplaces Track record of growing large accounts in person, with joint business plans and reviews Strong commercial and analytical skills: comfortable with performance data, incentive economics and dashboards Fluent in the local language and good in English Preferred Experience with fleet operators, taxi parks, car rental or automotive dealers Existing network among local fleet owners Exposure to ride-hailing or other two-sided marketplaces Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion . The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets. Key Responsibilities Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics. Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning. Own unit economics calculations and continuously optimize business performance. Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities. Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams. Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams. Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics. Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics. Conduct market and competitor analysis and contribute to long-term Freight vertical strategy. Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics. Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results. Qualifications 3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business. Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis). Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring. Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management. Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks. Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives. Excellent leadership and cross-functional stakeholder management skills. High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork. Knowledge of SQL, Python, or A/B testing frameworks is a plus. Fluent English. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Passenger Incentives Economics Manager to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated. This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled. Key Responsibilities Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing. Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance. Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives. Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation. Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams. Prepare regular performance insights and recommendations based on data. Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions. Skills, Knowledge & Expertise Degree in Economics, Finance, Business, or a closely related field is required. 3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting. Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact. Strong analytical skills and experience working with large datasets; advanced Excel skills. Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives. Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace. Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery. Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions. Strong stakeholder management and communication skills. Fluency in English. Would be a plus: Experience working across multiple countries or regions. SQL, Python or experience with BI tools such as Tableau or Power BI. Experience with loyalty, cashback or points-based products. Experience working with ML-driven targeting or recommendation systems. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 64 700 EUR Gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive is seeking a Head of Loyalty Product to own inDrive’s Loyalty product domain end-to-end, reporting to the Director of SuperApp and Growth Businesses Product. The core challenge is to build a loyalty proposition that customers genuinely value and that measurably changes behavior. That means increasing frequency, retention, cross-service engagement, and customer lifetime value while maintaining sustainable economics. This is not a role focused on running a rewards feature or promotional calendar. You’ll own Loyalty as a product domain and lead execution across multiple teams and markets. This happens in a highly cross-functional environment where many of the capabilities required to deliver the Loyalty experience sit outside your direct team. Key Responsibilities Own Loyalty product strategy and roadmap. Define and continuously evolve the product strategy and roadmap for Loyalty across inDrive. Identify where loyalty can create the greatest customer and business value, translate those opportunities into clear product priorities, and own the resulting product outcomes. Build the customer proposition. Design loyalty experiences and mechanics that customers understand, value, and actively engage with. Own the end-to-end customer journey - from discovery and enrollment through earning, benefits, redemption, progress, and ongoing engagement. Drive measurable changes in customer behavior. Build products that improve frequency, retention, engagement, and customer lifetime value. Establish clear hypotheses and success criteria and distinguish incremental behavior from activity that would have happened anyway. Connect product decisions to economics. Partner closely with Business and Analytics to understand the economics behind the product. Make informed trade-offs between customer value, engagement, cost, and long-term impact rather than optimizing individual product metrics in isolation. Build for an ecosystem. Develop loyalty experiences and capabilities that can work across multiple inDrive services, customer journeys, and markets. Balance reusable, scalable product capabilities with meaningful differences in local customer behavior and market economics. Lead experimentation. Build a rigorous experimentation approach around loyalty propositions, rewards, incentives, and customer experiences. Use behavioral data, segmentation, and personalization to continuously improve what value is offered, to whom, and when. Drive cross-functional execution. Work closely with Engineering, Design, Data, Marketing, CRM, and product teams across inDrive. Identify and manage critical dependencies, create alignment around priorities and requirements, and drive the cross-team execution needed to deliver the overall Loyalty product outcome. Build and lead the product team. Build, lead, and develop the Loyalty product team. Set a high bar for product discovery, prioritization, experimentation, execution, and accountability, and create an environment where strong product talent can grow. Build a strong measurement system. Establish the measurement framework for Loyalty together with Analytics, combining experimentation, customer insights, and business performance to determine what should scale, evolve, or stop. Skills, Knowledge and Expertise Loyalty, membership, subscription, or engagement product depth. You’ve built and scaled meaningful consumer loyalty, membership, subscription, rewards, or adjacent engagement products - not simply managed promotional campaigns. Strong consumer product background. You’ve built products in a scaled consumer technology environment such as mobility, delivery, marketplaces, e-commerce, travel, fintech, or another high-frequency digital category. End-to-end product ownership. You’ve owned a meaningful product area from strategy and discovery through execution, experimentation, and measurable customer and business outcomes. Behavior-change mindset. You understand how product mechanics, incentives, benefits, status, rewards, and customer experience influence behavior - and know how to distinguish genuine incremental impact from correlation. Strong commercial judgment. You can move fluently between customer experience and economics, understand unit economics and LTV, and make thoughtful trade-offs between growth, customer value, and cost. Experimentation depth. You have strong experience with controlled experimentation, segmentation, and behavioral data and use evidence to make product investment and prioritization decisions. Cross-product thinking. You’ve worked on products that span multiple customer journeys, business lines, or product teams and can create alignment and drive execution without relying solely on direct organizational authority. Multi-market experience. You’ve built or scaled consumer products across multiple countries or regions and understand how customer behavior, willingness to pay, incentives, and economics can differ across markets. 0-to-1 builder who can also scale. You’re comfortable starting with ambiguity, shaping a proposition, validating it with customers and data, and then turning what works into scalable product capabilities. Product leadership. You’ve led and developed product managers, can set a strong product bar, and are comfortable working with senior stakeholders across Product, Engineering, Business, Finance, Marketing, and other functions. Will be an advantage Experience building loyalty or membership products for a multi-service consumer ecosystem or super app. Experience with paid membership or subscription products. Experience with rewards, cashback, wallet, payments, or incentive systems. Experience with personalization, recommendations, CRM, or lifecycle decisioning. Marketplace or two-sided platform experience. Experience in high-growth emerging markets across LATAM, Central Asia, South Asia, Southeast Asia, or Africa. Experience taking a loyalty or membership proposition from initial launch to multi-market scale. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 116 500 EUR gross. Final benefits may vary depending on the location.

Location: Bogotá, Colombia Workplace: hybrid inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions. As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty. Disclaimer: CVs in Spanish will NOT be considered. Key Responsibilities Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer. Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance). Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams. Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger. Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer. Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption. Work with Product and Fintech teams so every agreement can run on our native product and wallet. Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value. Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership. Represent inDrive in front of partner executives across our markets. Skills, Knowledge & Expertise 6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces. A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands. Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain. Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements. Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results. Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI. Fluent Spanish and English. How you work You influence without authority, moving several internal teams and an external partner at once. You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams. You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship. You are comfortable building from zero, with no closed playbook. You communicate clearly with executives and work autonomously through long negotiation cycles. You care about fair value for passengers, not only about the size of the funding. Nice to have Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets. Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa. Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later. Background in ride-hailing, delivery or mobility. Having launched a partner program from scratch. Interest in purpose-driven initiatives. Location and team Scope: Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond. Location: Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia. Reports to: Global Director of Loyalty. Works with: Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.

Location: Sao Paulo, Brazil (Sao Paulo) Workplace: hybrid As a Driver Marketing Specialist, you will own driver marketing in Brazil, from insights and communication strategy to campaign launches in the market. You'll work closely with the Driver Operations, Brand, Analytics, and regional marketing teams, and you'll have real influence on the growth of one of our key markets. Key Responsibilities Turn BHT and competitor insights into clear recommendations for driver positioning, messaging, and campaigns; create and execute communication plans, and manage the driver marketing budget. Measure the impact of marketing activities through pre/post studies and ad testing, and connect brand KPIs with business results such as sign-ups and retention. Align with the Driver Ops team on acquisition campaigns, referral programs and lifecycle communications, so that all driver touchpoints stay consistent with the brand strategy. Lead 360 campaign launches and marketing activities in the market. Skills, Knowledge & Expertise 2+ years of experience in marketing, ideally in ride-hailing, delivery, marketplaces or other two-sided platforms. A solid understanding of brand health tracking. A deep understanding of the Brazilian market, plus strong cross-functional skills to align several teams around one brand vision. Strong planning skills, the ability to adapt quickly to changing market conditions, and confidence in making decisions. English B2+ Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid At inDrive, a ride is a transaction. A loyal driver is a relationship. In a competitive market, fair earnings are the start, but they aren't enough to build long-term loyalty. We are looking for a Senior Product Manager to make driving for inDrive the most rewarding and engaging experience for millions of drivers worldwide. You won’t just be adding features; you'll be building the foundation of our driver community. Key Responsibilities Own the Loyalty Strategy. You will develop and execute the roadmap for all driver loyalty and engagement initiatives, from gamification to rewards programs. Design Game Mechanics. You'll create and test systems like badges, leaderboards, and personalized challenges to make the daily driving experience more engaging and fun. Develop Loyalty Programs. You will build tiered programs that recognize and reward our most active and high-quality drivers with tangible benefits, creating a clear path for growth on our platform. Foster Community. You will explore and launch features that create a sense of belonging and social connection among drivers, making inDrive more than just an app. Define and Grow Key Metrics. Your success will be measured by the growth in driver retention rates, increased trip frequency per driver, and lower driver churn. Champion the Driver's Voice. You will work closely with research, data, and regional teams to deeply understand what truly motivates drivers beyond the fare, and bring those insights into the product. Skills, Knowledge and Expertise Professional Experience: 3+ years of product management experience, preferably in mobile apps, two-sided marketplaces, gig economy platforms, or mobility services, with a proven track record of owning end-to-end product streams from ground-zero strategy to deployment. Gamification & Loyalty Mechanics: Strong expertise in behavioral design and engagement systems, including gamification mechanics (badges, leaderboards, status tiers, personalized challenges) and structured driver reward programs. Strategic Vision & Retention Focus: Ability to build long-term product roadmaps focused on non-monetary driver motivation, increasing lifetime value (LTV), boosting trip frequency, and reducing driver churn. Data-Driven Analytics: Solid quantitative skills with experience using data to measure platform health, track driver retention metrics, run A/B experiments, and evaluate engagement funnels. User-Centric & Community Design: Passion for translating user research and driver feedback into product features that build community, foster platform belonging, and solve core driver needs. Cross-Functional & Global Collaboration: Exceptional stakeholder management skills with a history of aligning engineering, data science, research, and localized regional teams to execute global product initiatives. Languages: Professional working proficiency in English (B2/C1+). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 80 200 EUR gross. Final benefits may vary depending on the location.

Location: Panama Workplace: hybrid As a Cluster Representative, you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships. Key Responsibilities Regional Strategy & Growth Execution: Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget. Performance & Business Analytics: Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans. Marketplace & Supply Optimization: Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities. Public Affairs & Regulatory Risk Management: Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context. Local Partnerships & Business Development: Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks. Competitive Intelligence: Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations. Skills, Knowledge & Expertise Proven Experience: 3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios. Analytical Mindset: Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions. Cross-Functional Leadership: A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations. Stakeholder & Regulatory Savvy: Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions. Execution & Agility: Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Jakarta, Indonesia Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 90 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid Join the Storefront Team and help build the core customer-facing experience of our marketplace - from discovering partners and browsing product catalogs to product details, cart, and checkout. You’ll work on scalable backend solutions that provide a seamless experience across different partners while improving performance, personalization, conversion, and enabling the rapid integration of new partners. Location: Georgia (country) 🇬🇪 Key Responsibilities Developing backend services for a grocery storefront, including catalog, categories, search, PDP, cart, and checkout. Working with large catalogs and assortments that depend on a specific store, warehouse, or user location. Handling frequently changing prices, inventory, discounts, and product availability. Validating the cart before checkout, including prices, availability, quantity limits, minimum order value, and store restrictions. Supporting grocery-specific scenarios such as weighted products, unavailable items, and substitutions. Integrating with catalog, pricing, inventory, order, payment, and delivery services. Onboarding grocery partners with different APIs and data models. Ensuring low latency, high availability, and resilience of customer-facing flows. Skills, Knowledge and Expertise Mandatory: proven experience in the grocery 5+ years of commercial backend engineering. With experience solving complex problems in high-load environments Strong knowledge of Go programming language. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Staff Product Manager to shape this product from an early stage and lead it through validation, launch and international scale. We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI. Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery. Key Responsibilities Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform. Translate data buyer requirements into scalable collection, annotation and quality-control workflows. Design the full product journey across both sides of the platform: enterprise buyers and task contributors. Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery. Define the right balance between building internal capabilities, using external platforms and working with specialised partners. Establish product metrics across demand, supply, data quality, unit economics and contributor experience. Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience. Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams. Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases. Skills, Knowledge and Expertise Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level. Proven experience building and scaling a new product or platform from an early stage. Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes. Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products. Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics. Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions. Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty. Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority Fluent English and clear written and verbal communication skills. Nice to have Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems. Experience building two-sided marketplaces or products involving distributed contributor networks. Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross. Final benefits may vary depending on the location.

Location: Washington, United States Workplace: hybrid inDrive is seeking a Senior Revenue Accountant to serve as the US GAAP subject-matter expert for our global Revenue Accounting team, while staying hands-on in the monthly close. You will form and document the accounting conclusions behind our revenue streams, and you will also own the execution: preparing and posting journal entries, reconciling accounts, and defending the numbers with auditors. This role requires regular collaboration during US Eastern business hours. Key Responsibilities Technical Accounting & ASC 606 Own the application of ASC 606 across all revenue streams and divisions, including the five-step model, principal vs. agent (gross vs. net) assessments, performance obligations, variable consideration, and consideration payable to customers (incentives, promotions, refunds) Research authoritative guidance and interpretive literature, and author clear technical accounting memos and position papers for new products, pricing changes, partner contracts, and non-routine transactions Review new commercial arrangements early to flag accounting implications, and translate conclusions into system, data, and process requirements Assist in preparing revenue disclosures when asked (disaggregation, contract balances, remaining performance obligations) and monitor new FASB/SEC guidance to support public company readiness Revenue Operations & Close Prepare and post journal entries in the ERP for revenue, customer incentives, refunds and chargebacks, payment provider fees, bad debt reserves, and loan-related activity Perform monthly balance sheet reconciliations and revenue flux analysis; investigate variances and ensure completeness, cutoff, and accurate period alignment Tie source and subledger data to the general ledger in a high-volume, multi-currency environment, partnering with Payment Provider Reconciliation and Data teams to resolve breaks Controls, Audit & Process Improvement Design, document, and operate SOX-compliant controls over revenue, including process narratives and risk and control matrices Serve as a contact for external auditors on revenue: walkthroughs, PBC requests, and defense of technical positions Drive automation of revenue recognition and JE workflows, partnering with Finance Systems and Data teams to reduce manual effort and risk Skills, Knowledge & Expertise Required qualifications CPA, CA, or equivalent professional designation; bachelor’s degree in Accounting or related field 8+ years of progressive accounting experience, including Big 4 (or equivalent) public accounting and industry revenue or technical accounting Deep, hands-on ASC 606 expertise with a track record of writing technical memos that withstand auditor scrutiny Strong command of US GAAP more broadly, plus working knowledge of SOX and internal controls Hands-on close experience: preparing and posting JEs, reconciliations, and flux analysis in an ERP (NetSuite, SAP, or Oracle) Experience with high transaction volumes and multi-currency accounting; advanced Excel skills Excellent written and verbal English; able to explain complex conclusions simply to non-accountants Preferred qualifications Experience at a public company or through IPO readiness, including SEC reporting and PCAOB audits Background in marketplaces, platforms, payments, or fintech, where principal vs. agent and incentive accounting are central Comfort with SQL/BigQuery or revenue subledger tools; a drive to automate and improve processes in a fast-moving, global environment Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid inDrive is a global marketplace operating across 47 countries and 1,200+ cities, where riders set their price and choose between competing driver offers. Because every offer displays a pick-up ETA, accuracy directly drives matching—shaping which offer wins, what riders pay for speed, and whether drivers bid. As the founding PM of the Geo ETA squad, you will own the end-to-end arrival promise for rides and multi-leg deliveries. Sitting on top of core routing, you’ll manage display policies, post-acceptance revisions, and critical non-routing factors like driver reaction times and merchant prep. You’ll solve the core marketplace trade-off: balancing unpaid driver wait times from early arrivals against user churn from late ones. Key Responsibilities Surface & Vertical Ownership: Manage pick-up and drop-off ETAs across all ride-hailing, delivery, courier, and intercity surfaces—from pre-order screens and driver bid cards to active trip tracking, lock screens, and widgets. The "Kept Promise" Framework: Define exact early/late arrival thresholds for pick-ups and drop-offs using behavioral data (cancellations, complaints, reorders) and enforce counter-metrics (like unpaid driver wait time) so teams can't game accuracy by over-padding. Non-Routing Realities: Account for real-world operational delays that traditional route engines miss, including post-acceptance driver reaction time, finishing prior trips, merchant prep times, courier dispatch, and door-to-door handovers. Conversion vs. Lateness Balance: Solve the core business trade-off between over-quoting (which lowers upfront order conversion) and under-quoting (which leads to lateness, rider cancellations, and lost trust). Data Science & Model Governance: Act as the product owner for ETA models—specifying post-acceptance refiners, offline/online evaluation sets, fallback logic, and city-level cold-start strategies in close alignment with Data Science. Cross-Team & System Resilience: Route systematic road/speed defects back to the Geo Way squad (rather than building redundant speed models), log all shown ETAs across all surfaces for auditability, and ensure reliability on low-end hardware and spotty connections. Skills, Knowledge and Expertise 5+ years in Product Management within high-volume Mapping, Ride-hailing or Delivery business. Domain Expertise in Promises & Supply: Experience building time or availability promises (such as ETAs, delivery dates, dispatch/allocation, or capacity planning) that drive action for customers or operators. Behavior-Driven Thresholds: Proven ability to calibrate accuracy and quality standards directly against user behavioral data (e.g., cancellations, conversion rates, and retention). Advanced Experimentation: Ownership of rigorous experiment design—defining success/guardrail/exit criteria upfront, understanding statistical detection limits, and executing switchback or geo-split testing in interconnected marketplace environments. Technical & Data Science Collaboration: Strong analytical self-sufficiency (writing SQL and diagnosing metric movements), paired with experience specifying model evaluation/fallback strategies and identifying when simple rules outperform complex models. Two-Sided Marketplace & Stakeholder Management: Deep understanding of two-sided marketplace dynamics (balancing rider, driver/courier, and business outcomes) alongside the ability to push back on senior leadership requests using data-backed alternatives and safe testing paths. Communication: Business-fluent English proficiency (B2/C1+ or equivalent). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.