Location: Colombia
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Location: Argentina
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Location: Argentina
Job Title:
Medical Biller
Location: Remote
Position Type:
[Full-Time/Part-Time/Contract]
Job Summary:
We are seeking a detail-oriented and organized Medical Biller to join our healthcare team. The Medical Biller will be responsible for handling billing processes, ensuring accuracy in coding, submitting claims to insurance companies, and following up on outstanding payments. The ideal candidate will possess excellent communication skills, a strong understanding of medical billing procedures, and the ability to work collaboratively with medical and administrative staff.
Key Responsibilities:
Review and verify patient information, insurance coverage, and medical records for accuracy and completeness.
Accurately code diagnoses, procedures, and treatments using standard medical coding systems (e.g., ICD-10, CPT, HCPCS).
Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
Communicate with insurance companies, patients, and healthcare providers to resolve billing discrepancies.
Manage patient billing and accounts receivable, including generating and sending invoices.
Maintain up-to-date knowledge of insurance policies, billing regulations, and compliance requirements.
Prepare reports on billing activities, collections, and account statuses as needed.
Qualifications:
Proven experience as a Medical Biller or similar role in a healthcare setting.
Knowledge of medical billing software and electronic health record (EHR) systems.
Proficiency in medical coding (ICD-10, CPT, HCPCS) and insurance claim processes.
Strong organizational and time-management skills with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with HIPAA regulations and patient privacy standards.
Certification in Medical Billing and Coding (preferred but not mandatory).
Benefits:
Competitive salary
Opportunities for professional growth and training
Argentina
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Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Colombia
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Mexico
🩺 Job Title: Medical Scribe
Location: Remote
Employment Type: Full Time
📝 Job Summary
We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making.
🔍 Key Responsibilities
• Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits
• Transcribe verbal notes and update electronic health records (EHR) with precision
• Review and edit medical documents for completeness and consistency
• Assist with coding and billing documentation under provider guidance
• Maintain confidentiality and comply with HIPAA regulations
• Collaborate with physicians and clinical staff to streamline documentation processes
• Track and manage patient follow-ups, referrals, and test results as needed
🎯 Qualifications
• High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred)
• Prior experience in a medical or healthcare setting is a plus
• Strong understanding of medical terminology and anatomy
• Proficiency in EHR systems and typing (minimum 60 WPM recommended)
• Excellent listening, communication, and multitasking skills
• Ability to work in fast-paced environments with accuracy and discretion
• Commitment to patient privacy and professional ethics
💡 Preferred Skills
• Familiarity with ICD-10 and CPT coding
• Bilingual fluency (e.g., Spanish-English) is a strong asset
• Experience with remote scribing platforms or telehealth workflows
🌟 What We Offer
• Competitive compensation
• Flexible scheduling options
• Training and professional development
• Supportive, team-oriented work environment
• Opportunity to contribute to high-quality patient care
Location: Colombia
🩺 Job Title: Medical Scribe
Location: Remote
Employment Type: Full Time
📝 Job Summary
We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making.
🔍 Key Responsibilities
• Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits
• Transcribe verbal notes and update electronic health records (EHR) with precision
• Review and edit medical documents for completeness and consistency
• Assist with coding and billing documentation under provider guidance
• Maintain confidentiality and comply with HIPAA regulations
• Collaborate with physicians and clinical staff to streamline documentation processes
• Track and manage patient follow-ups, referrals, and test results as needed
🎯 Qualifications
• High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred)
• Prior experience in a medical or healthcare setting is a plus
• Strong understanding of medical terminology and anatomy
• Proficiency in EHR systems and typing (minimum 60 WPM recommended)
• Excellent listening, communication, and multitasking skills
• Ability to work in fast-paced environments with accuracy and discretion
• Commitment to patient privacy and professional ethics
💡 Preferred Skills
• Familiarity with ICD-10 and CPT coding
• Bilingual fluency (e.g., Spanish-English) is a strong asset
• Experience with remote scribing platforms or telehealth workflows
🌟 What We Offer
• Competitive compensation
• Flexible scheduling options
• Training and professional development
• Supportive, team-oriented work environment
• Opportunity to contribute to high-quality patient care
Location: Colombia
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Colombia; We encourage applications from candidates of all backgrounds and experiences
Location: Dominican Republic
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Responsibilities:
Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters.
Handle patient inquiries and provide accurate and empathetic responses.
Coordinate with healthcare providers to ensure seamless patient care.
Prepare and update medical documents, reports, and correspondence.
Manage electronic health records (EHR) and maintain patient confidentiality.
Collaborate with medical staff to organize virtual medical consultations.
Perform basic medical research and assist in creating medical content.
Requirements:
Proven experience as a Medical Assistant, Medical Secretary, or similar role.
Proficiency in medical terminology and understanding of medical procedures.
Excellent communication skills, both written and verbal.
Strong organizational skills and attention to detail.
Ability to work independently and manage tasks efficiently.
Proficiency in using medical software, EHR systems, and Microsoft Office Suite.
Comfortable with virtual communication tools such as Zoom or Skype.
High-speed internet connection and a reliable computer setup.
Preferred Qualifications:
Medical Assistant certification or related healthcare certification.
Previous experience with telemedicine platforms.
Knowledge of medical billing and insurance processes.
Familiarity with HIPAA regulations and patient data privacy.
What We Offer:
Competitive compensation based on experience and qualifications.
HMO Card
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Dominican Republic; We encourage applications from candidates of all backgrounds and experiences
Location: Dominican Republic
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Mexico
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Philippines
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Philippines
We are seeking an experienced Medical Scribe with expertise in Podiatry and proficiency in Dr Chrono EMR to join our dynamic healthcare team. The ideal candidate will play a vital role in supporting our podiatrists by accurately documenting patient encounters and maintaining comprehensive electronic health records.
Key Responsibilities:
Accurately and efficiently document patient visits, medical histories, and treatment plans in Dr Chrono EMR.
Assist podiatrists in recording and managing patient information, ensuring all data is up-to-date and compliant with healthcare regulations.
Prepare and manage patient charts, including recording diagnostic test results, treatment plans, and follow-up instructions.
Maintain confidentiality and security of patient information in accordance with HIPAA guidelines.
Support the podiatry team with administrative tasks as needed to enhance workflow and patient care.
Qualifications:
Minimum of [X] years of experience as a Medical Scribe, preferably in a podiatry setting.
Proficiency in Dr Chrono EMR is a must.
Strong understanding of podiatry terminology and procedures.
Excellent typing speed and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Strong communication and organizational skills.
Knowledge of HIPAA regulations and patient confidentiality practices.
Why Join Us?
Competitive salary and benefits package.
Opportunity to work with a dedicated and supportive healthcare team.
Professional development and growth opportunities.
Positive and collaborative work environment.
Location: Colombia
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Philippines
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Location: Dominican Republic
We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience.
We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards.
Key Responsibilities
· Handle a high volume of inbound and outbound patient calls professionally and efficiently.
· Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW).
· Verify patient demographics, insurance information, and contact details.
· Document all patient interactions thoroughly and accurately in the EMR system.
· Identify urgent patient concerns and escalate appropriately according to established protocols.
· Provide exceptional customer service while maintaining empathy, professionalism, and patience.
· Follow up on patient inquiries, messages, and assigned tasks in a timely manner.
· Maintain accuracy when handling patient information and appointment scheduling.
· Adhere to HIPAA and company privacy policies at all times.
· Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination.
· Meet established productivity and quality standards.
Qualifications
· Minimum 2 years of call center experience (healthcare call center experience strongly preferred).
· Hands-on experience with eClinicalWorks (eCW) is required.
· Excellent verbal and written English communication skills.
· Strong customer service and patient relations skills.
· Ability to multitask in a fast-paced environment.
· Strong attention to detail and organizational skills.
· Ability to work independently with minimal supervision.
· Proficient with Microsoft Office, Google Workspace, and EMR systems.
Location: Philippines
🩺 Job Title: Medical Scribe
Location: Remote
Employment Type: Full Time
📝 Job Summary
We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making.
🔍 Key Responsibilities
• Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits
• Transcribe verbal notes and update electronic health records (EHR) with precision
• Review and edit medical documents for completeness and consistency
• Assist with coding and billing documentation under provider guidance
• Maintain confidentiality and comply with HIPAA regulations
• Collaborate with physicians and clinical staff to streamline documentation processes
• Track and manage patient follow-ups, referrals, and test results as needed
🎯 Qualifications
• High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred)
• Prior experience in a medical or healthcare setting is a plus
• Strong understanding of medical terminology and anatomy
• Proficiency in EHR systems and typing (minimum 60 WPM recommended)
• Excellent listening, communication, and multitasking skills
• Ability to work in fast-paced environments with accuracy and discretion
• Commitment to patient privacy and professional ethics
💡 Preferred Skills
• Familiarity with ICD-10 and CPT coding
• Bilingual fluency (e.g., Spanish-English) is a strong asset
• Experience with remote scribing platforms or telehealth workflows