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• Опыт работы Solution или Enterprise Architect от 5 лет. • Опыт в разработке ПО.
We’re looking for a German-speaking Project Manager who understands IT services, feels confident in presales, and knows how to turn vague client needs into clear, actionable development plans.
We are recruiting speakers of European languages for remote voice recording projects supporting a leading global AI and language technology company. Tasks are simple and may include reading and recording short sentences, listening to audio clips, and checking whether pronunciation sounds clear and natural.
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Настроить подборLocation: Germany; Remote - Europe Workplace: remote About Welo Life Sciences Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com About the Role We are looking for experienced English into German linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation. Key Responsibilities Translate clinical research, regulatory and pharmacovigilance documents from English to German. Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content. Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency. Meet strict, non-extendable turnaround times on time-sensitive content. Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions. Field of Expertise Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries) Regulatory Documents (SmPC, PIL, Labels, CTD Modules) Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE) Must-Have Criteria Applicant must meet at least one of the following criteria: Education A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or A minimum of five years of full-time professional experience in translation Relevant translation experience At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents Technical Skills Familiarity with CAT tools (XTM/Phrase), License will be provided. Familiarity with Track Changes in Microsoft Word Nice-to-Have Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar In-house industry experience at a CRO or pharmaceutical company. Before Applying Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment. Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number). Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global We look forward to receiving your application! Job Reference: #LI-JC1
— Develop AI-based software solutions for the legal sector. — Automate complex legal workflows end-to-end.
Location: Cyprus Workplace: hybrid About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a German-speaking VIP Account Manager to manage relationships with our high-value clients. The ideal candidate has experience working for a CySEC-regulated company, a valid CySEC Basic Certificate, and a strong understanding of client relationship management in the Forex/CFD industry. Tasks Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools; Promote company products and services to high-value clients; Apply effective negotiation techniques to convert leads into long-term customers; Develop and implement initiatives to increase client satisfaction and retention; Build and maintain strong, long-term relationships as a trusted advisor; Monitor client activity and identify opportunities for growth and engagement; Maintain accurate records of client interactions in the CRM system. Requirements Proven experience working for a CySEC-regulated company; Experience in the Forex/CFD industry, preferably in VIP account management or a similar HNW client-facing role; Experience working with regulated EU clients; Fluency in German (native or C1+ level); English proficiency at B2 level or higher; Strong communication and relationship-building skills; High level of responsibility, professionalism, and attention to regulatory compliance; CySEC Basic or Advanced Certificate would be a strong plus. What We Offer Full-time remote role with long-term collaboration (service provider contract). Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). Flexible working hours. High autonomy in launching marketing campaigns and technical setups. All necessary tools for comfortable and efficient work. Corporate training. A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1 With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1
Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission: We are looking for a proactive business builder who wants to become an expert in the global payments landscape. In this role, you aren't just a "lead generator" - you are a strategic partner to Sales. You will use a blend of highly relevant, strategic outreach, AI-driven insights, and deep technical research to open doors at the world’s most prestigious brands. We expect you to master the complexities of the payments industry to source and support high-intent opportunities that drive actual revenue.. What You’ll Do: - Master the Payments Craft: Rapidly develop a deep, technical understanding of our product suite and global payment trends to act as a consultant to prospective merchants. - Strategic Account Mapping: Conduct in-depth research into organizational structures and competitive landscapes to identify and engage high-value strategic accounts. - Advanced Discovery: Conduct high-level discovery calls that move past the "pitch" to uncover deep technical and business challenges for the merchant. - Drive Growth Momentum: Maintain a high-performing operating rhythm in daily outreach, consistently striving for excellence while contributing to a high-standard team environment. - Support the Sales Lifecycle: Partner closely with Sales to move deals through the funnel, providing support on follow-ups and maintaining momentum to ensure successful financial go-lives. - Cross-Functional Leadership: Partner with Solutions Engineering, Underwriting, and Product teams to align internal stakeholders and accelerate the sales cycle. - Leverage AI & Sales Tech: Proactively use AI-driven systems (e.g., Salesforce, intent-data tools) and advanced analytics to optimize lead generation, territory planning, and pipeline accuracy. - Operational Rigor: Maintain a data-backed approach to your territory, utilizing qualification frameworks (like MEDDIC) and keeping the CRM (Salesforce) as a source of truth. What You Bring: - German or Polish Native is essential - Proactive Ownership: You take end-to-end accountability for your territory and outcomes, proactively plan your quarter to overachieve. - Intellectual Curiosity: A relentless drive to learn the mechanics of complex financial technology and industry dynamics. - Exceptional Communication & Presence: Excellent listening and communication skills (written, verbal, and in person). You have the confidence and clarity to engage effectively with stakeholders at all levels - from internal product leads to C-suite executives at global brands. - Technical & AI Fluency: A desire to leverage the latest sales technology and AI tools to work smarter, not just harder. - Exceptional Resilience: A fundamentally positive approach that maintains momentum through setbacks and challenges. - Coachability: A track record of actively seeking feedback and immediately implementing it to improve your performance. - Persistence & Precision: A high level of attention to detail combined with a steadfast commitment to excellence in a fast-paced environment. - Team Impact & Collective Success: You believe in winning as a team and contribute to a supportive, inclusive environment where everyone can perform at their best. You are a positive cultural force who shares feedback respectfully and collaborates cross-functionally to help the entire organization improve. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dublin, Ireland Workplace: none David Kennedy Recruitment is working with a global provider of outsourced B2B sales, customer success and revenue operations solutions, that is seeking to onboard an Enterprise Inside Sales Representative (German-speaking) to join their team in Dublin. The role supports a leading company specialising in advanced AI systems and models, focusing on the enterprise market. You manage the sales process from lead generation to deal closure, identify new business opportunities and build trusted relationships with enterprise clients. Position: Enterprise Inside Sales Representative Location: Dublin, Ireland Model: On-site Employment type: Full-time RESPONSIBILITIES: Proactively engage prospects through outbound outreach and structured follow-ups Qualify leads through consultative conversations to understand customer needs, challenges and business objectives Manage the full sales cycle, from lead generation to closing deals Build and nurture relationships with enterprise decision-makers, including C-suite executives, senior leaders and cross-functional stakeholders Communicate value propositions and business insights clearly and confidently, tailoring conversations to executive audiences Meet and exceed monthly sales KPIs and performance targets Maintain accurate records of sales activities, pipeline stages and forecasts in Salesforce Collaborate with internal teams to support positive customer outcomes Stay up to date with product developments and competitive positioning Apply feedback to continuously improve sales performance and contribute to team success REQUIREMENTS: Fluent in German Proven experience in outbound B2B sales, technology sales or SaaS sales Strong sales track record and a results-driven approach to achieving and exceeding targets Excellent relationship-building and consultative selling skills Ability to engage senior decision-makers and communicate effectively with executive-level stakeholders Strong understanding of sales technology, sales tools and CRM systems Excellent time management, organisational and prioritisation skills Strong problem-solving abilities and adaptability Proactive, motivated and open to feedback and continuous development OFFER: Comprehensive VHI health insurance from day one Company pension plan Structured training and career development opportunities Education reimbursement Paid birthday leave Personal Hardship Loan Programme Mental health support and 24/7 Employee Assistance Programme Bike to Work Scheme and TaxSaver Leap Card Scheme Rockstar Awards, spot prizes and tenure awards And many more!
Location: Dublin, Ireland Workplace: none David Kennedy Recruitment is working with a global sales and revenue growth organisation, that is seeking to onboard a German-speaking Inside Sales Representative to support a leading global technology provider's Education business across the EMEA region. The role focuses on new business development, outbound prospecting and pipeline generation, helping educational institutions identify technology solutions that support teaching, learning and digital transformation. Position: Inside Sales Representative Location: Dublin, Ireland Model: On-site Employment type: Full-time RESPONSIBILITIES: Prospect and engage schools, colleges, universities and other educational organisations across assigned EMEA markets Execute outbound sales campaigns via phone, email, LinkedIn and other engagement channels Conduct discovery conversations to understand customer challenges, business objectives and technology requirements Deliver tailored solution presentations and product demonstrations Identify new business opportunities and cross-selling and upselling opportunities within existing accounts Build and maintain a healthy sales pipeline, progressing opportunities throughout the sales cycle Meet or exceed activity, pipeline, customer engagement and revenue targets Maintain accurate customer records, sales activities and forecasts within CRM systems Build strong relationships with internal stakeholders, channel partners and client teams Share customer insights, market intelligence, competitor information and product feedback with internal teams Participate in business reviews and pipeline discussions with leadership and key stakeholders Maintain up-to-date knowledge of industry trends, digital transformation and the education technology landscape REQUIREMENTS: Fluency in German and English At least 1 year of experience in Business Development, Inside Sales, Account Management or New Business Sales Experience with outbound prospecting and generating qualified sales opportunities Strong communication, presentation and stakeholder engagement skills Ability to build customer relationships and influence decision-makers Experience working towards sales, pipeline and revenue targets in a fast-paced environment Strong organisational and time-management skills Proficiency with CRM systems and productivity tools OFFER: Competitive base salary + annual bonus Comprehensive VHI health cover from day one Company pension plan Structured training and career development opportunities Education reimbursement and employer-matched pension scheme after six months Paid birthday leave Personal Hardship Loan Programme Mental health support and 24/7 employee assistance programme Bike to Work and TaxSaver Leap Card schemes Top-performer and tenure awards And many more!
Vivid is looking for a Key Account Manager to grow and retain SME accounts, deepen client relationships, manage pipelines, and negotiate pricing.
Location: Spain; United Kingdom; Colombia; Germany; Austria; Portugal About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for an ambitious, German-speaking Sales Development Representative to revolutionize how traditional industries—like manufacturing and logistics—approach sales. In this role, you will be the engine of the growth team, leveraging an AI-powered sales assistant platform to help B2B SMEs digitize their field sales efforts. You will play a critical role in expanding the footprint across the DACH region, turning cold prospects into high-value partnerships within a rapidly scaling tech environment. Key Responsibilities Pipeline Generation: Own the top-of-funnel outbound strategy, aiming to book 20–40 qualified meetings per month with decision-makers at trade-fair-intensive industrial SMEs. Multi-Channel Outreach: Execute high-volume outreach including cold calling, personalized LinkedIn engagement, and managing Lemlist email sequences. Lead Qualification: Qualify inbound leads from major industry trade shows (e.g., AMB, EuroBLECH) and outbound prospects using BANT criteria to ensure high-quality handoffs. CRM Excellence: Maintain impeccable data integrity within HubSpot, ensuring every touchpoint, lead status, and context note is accurately logged. Strategic Iteration: Partner with the GTM team to test and refine messaging, positioning, and objection handling based on real-time market feedback. Strategic Research: Personalize outreach based on specific company signals, such as recent hires, tech stack, or trade show attendance, rather than relying on generic templates. Requirements Language Mastery: Native or professional fluency in both German and English (written and verbal). Sales Experience: Proven track record in B2B SaaS sales, specifically selling to SMEs in traditional sectors like manufacturing, logistics, or construction. Location & Availability: Must be based in the CEE region and able to provide consistent overlap with the Berlin timezone (08:30–15:00). Persistence: High energy and resilience for daily cold calling and objection handling. Tech Literacy: Ability to quickly adopt and utilize AI-powered sales tools and CRM workflow Nice-to-Haves Industry Expertise: Prior experience within Manufacturing, Electronics, Logistics, or Supply Chain sectors Tool Stack Mastery: Familiarity with HubSpot, Apollo.io, Lemlist, Slack, and Claude Sales Craft: Advanced skills in outbound messaging, cold emailing, and full-cycle sales strategies Benefits 💰 Competitive base salary with a clear commission structure 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support
💼 Key Responsibilities • Communicating with clients from Germany, Austria, and Switzerland by phone and in writing. • Identifying clients’ needs and investment interests.
Location: München, Germany Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? What you will do You will own the renewal, growth and day-to-day relationship for an assigned book of TeamViewer enterprise customers across the DACH region. You will carry retention and expansion targets, forecast your renewals every week alongside our Account Managers and Account Executives, and be measured on reducing churn, growing revenue within your book and identifying accounts with larger potential. This is a quota-carrying commercial role, not a support position. You will be a proactive point of contact for customers, helping them gain value from TeamViewer, resolve friction through the right internal teams and understand relevant products, features and integrations. Own assigned renewal opportunities in Salesforce from first outreach through closed renewal, maintaining accurate stages, close dates, next steps and forecast categories. Run a proactive renewal cycle so every renewal has an owner, a plan and a next step well before the due date. Grow revenue within your customer book through seat expansion, add-ons, license upgrades and relevant cross-sell or upsell opportunities. Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives, risks and potential areas for growth. Deliver straightforward product demonstrations and value conversations for relevant TeamViewer functionality and integrations, with Sales Engineering support available for more complex requirements. Identify accounts with potential for larger or more complex opportunities, qualify the commercial trigger and create a clear handoff to the Account Manager or Account Executive. Coordinate with Support and other internal teams when customer issues arise, maintaining ownership of follow-up and escalating stalled issues appropriately. Operate within the agreed ownership model between the specialist desk and account owners, ensuring clean handoffs and no customer opportunity falls between teams. Contribute to a high-activity, collaborative team environment with consistent customer engagement, forecasting and CRM discipline. What Success Looks Like Renewal and retention performance on your assigned book at or above target. Expansion targets achieved through relevant upsell and cross-sell opportunities. A consistent volume of meaningful customer meetings and proactive account engagement. A steady flow of well-qualified handoffs to Account Managers and Account Executives. Accurate weekly forecasting and clean Salesforce hygiene, with every renewal carrying a clear next step. Growing confidence in demonstrating relevant products, features and integrations to customers. Qualifications 1-3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success or account management; SaaS or technology experience is strongly preferred. Experienced SDRs ready to progress into account ownership, or early-career account management and renewals professionals, are encouraged to apply. Comfortable owning retention and expansion targets, forecasting weekly and being measured on commercial outcomes. Able to manage a high-volume customer book with consistent organization, follow-up and CRM discipline; Salesforce experience is preferred. Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks and growth opportunities. Clear and confident communicator by phone, video and email, comfortable handling objections and discussing straightforward commercial terms. Fluent in German and English is required. Any additional languages are a plus. Based in Munich or willing to relocate to Munich, and comfortable working in a hybrid environment. What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike (Germany only) Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
- Experience of IT project management for 2+ years (planning, scheduling, project communication, problem solving, change and risk management). - Experience as a Delivery Manager for 1+ years.
Location: Austria; Switzerland; Spain; Portugal; Germany; Serbia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B sectors, including FinTech, HealthTech, and Manufacturing. With over 13 years of experience, the team serves ambitious mid-market and enterprise brands across the UK, Europe, and North America. They empower global businesses to scale revenue through a consultative, data-driven methodology that blends expert human outreach with a cutting-edge sales technology stack. The team operates with a mission to transform stagnant pipelines into sustainable growth, utilizing native-language experts to bridge international markets. Driven by a culture of continuous development and performance-based results, they prioritize high-level C-suite engagement and measurable ROI. Candidates will join an environment that combines start-up energy with enterprise-level maturity, focusing on innovation, professional sales skills, and a "selling at a higher level" mindset to solve complex acquisition challenges for world-class brands. Job Summary Are you a fluent German speaker with a passion for driving high-level business growth? This is an opportunity to join a well-established leader in the outsourced sales sector with over 15 years of proven success. You will act as a strategic partner for clients, identifying new business opportunities and opening doors within complex industries. If you are a driven professional looking to master the art of sales development within a highly structured and supportive environment, this role offers the perfect platform for your career to thrive. Key Responsibilities Conduct high-volume outbound prospecting, averaging 50 calls per day to engage key decision-makers. Research and identify new business opportunities within the German-speaking (DACH) region. Secure a minimum of 10 qualified outbound opportunities per month to fuel the sales pipeline. Maintain meticulous records and manage your lead pipeline using Salesforce. Collaborate with internal teams to refine messaging and optimize sales methodologies. Requirements Native or professional fluency in German (both written and verbal). High level of English proficiency. A minimum of 2 years of experience in B2B sales or a dedicated SDR role. Proven ability to thrive in a target-driven environment. Strong communication skills and a professional phone manner. Ability to work UK/EU business hours (9:00 AM – 5:00 PM). Nice-to-Haves Prior experience selling within the Manufacturing or Engineering sectors. Familiarity with the Salesforce ecosystem. Experience working within an agency or outsourced sales environment. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Prague, Czech Republic; Group career pages; Jobs.cz Workplace: Hybrid At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll join us on a part-time basis, 20 hours per week (full time is also possible), and be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes pride in doing things properly. - Hybrid setup: After onboarding (typically 1–2 months), home office is possible — 3 days in the office, 2 days Home Office (for full time). WHAT YOU’LL DO - Communicate with customers through email, phone and chat (inbound and outbound) - Resolve requests such as delivery time/address changes, item modifications, or contact detail updates - Help customers when something goes wrong — late orders, delivery issues, complaints - Coordinate with couriers to support successful and timely deliveries - Work closely with other teams (Logistics, Procurement, etc.) to solve problems fast - Provide accurate information about products and services - Capture customer feedback and share it to improve our service - Use your authority to compensate complaints with credits within defined limits - Contribute to a positive team atmosphere — Customer Care is a team sport WHAT WE’RE LOOKING FOR - Experience from customer service or customer-facing roles - German is a must (advanced level) — written and spoken - English OR Czech/Slovak is needed (written and spoken) - Strong communication skills and a naturally customer-oriented approach - Stress resilience and the ability to handle conflict situations calmly - Quick learner, comfortable with basic tools (Google Workspace) - You can think outside the box and find the best solution for the customer - Willingness to work in shifts is required, the role may include work on weekends WHAT’S IN IT FOR YOU - Fair reward - You’ll get a fixed salary and variable part. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - Hybrid setup: After onboarding (typically 1–2 months), 3 days in the office, 2 days Home Office. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz. - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: Frankfurt region Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Hub Manager on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our on-demand RMV services across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably. A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region. This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week What You’ll Do: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance. Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes. Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements. Who You Are: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level. Hands-on and proactive , comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure. Data-driven, structured, and digitally savvy, using analytics and AI tools to solve problems, prioritize effectively, and improve our services. Tactical and strategic , able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. You have a proficiency level of at least C1 in both German and English. You have a valid drivers license in Germany, class B. What We Offer: Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills An international team, who stands for social impact Company pension scheme (bAV) with a 20% employer contribution Urban Sports Club membership 30 days of vacation per year There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.
Location: Frankfurt region Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a City Operations Manager on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our on-demand RMV services across the greater Frankfurt area, tackle real-time challenges, drive optimization, and ensure our riders are transported safely and reliably. A big part of the role is optimizing how our field team and service operate: using data to quickly answer operational questions, identify opportunities, improve processes, and lead AI and automation projects. You’ll have a unique opportunity to combine hands-on operations with innovation and help shape the future of on-demand passenger transportation in the region. This role is based in the greater Frankfurt area, with the expectation that you will be on-site at least 3 days per week What You’ll Do: Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders. Drive continuous optimization across the field team and service, leveraging data, technology, AI, and automation — including leading AI projects from idea to implementation. Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues — using data to quickly diagnose problems and keep service running smoothly. Guide and support drivers, building strong relationships and identifying opportunities to improve field team performance. Turn rider and community feedback into actionable improvements, using data to spot patterns and address root causes. Act as the bridge between Via's partners, drivers, and Via central teams, quickly pulling data to answer questions, solve problems, and drive improvements. Who You Are: Operationally experienced in people management, logistics, customer service, or other process-oriented work. Relationship-oriented and a strong communicator, able to build trust with drivers, riders, teammates, and city partners and find the right tone at every level. Hands-on and proactive , comfortable taking responsibility for employees, being in the field, and solving problems where they happen — even under pressure. Data-driven, structured, and digitally savvy, using analytics and AI tools to solve problems, prioritize effectively, and improve our services. Tactical and strategic , able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring. You have a proficiency level of at least C1 in both German and English. You have a valid drivers license in Germany, class B. What We Offer: Base salary range: €45-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills An international team, who stands for social impact Company pension scheme (bAV) with a 20% employer contribution Urban Sports Club membership 30 days of vacation per year There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.