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Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken is on a mission to build the most trusted bridge between crypto and traditional finance. The Financial Systems Engineering team connects activity across products, payments, banking, and digital assets to the data, ledgers, controls, and applications Finance relies on. Our engineers bring expertise in data engineering, complex transaction flows, financial systems, and reconciliation. We partner with Treasury, Accounting, Tax, FP&A, Product, Risk, Security, Compliance, and platform engineering to make financial data reliable, explainable, and auditable. THE OPPORTUNITY - Report to the CFO and lead the engineering vision for Kraken’s financial systems, translating Finance priorities into a clear technical strategy and delivery roadmap - Assess the current landscape, including fragmented data, processes, and technical debt. Define a target architecture and phased transformation plan based on evidence, business needs, and sound engineering judgment - Lead, coach, and grow a team of specialists across financial systems, data engineering, integrations, and ledger-related services. Establish clear ownership and develop technical leaders - Set standards for the completeness, quality, lineage, and ownership of financial data, from source events through transaction and balance records, reconciliation, accounting, and reporting - Contribute to architecture decisions for ledgers, subledgers, financial data models, APIs, and integrations across fiat and crypto activity. Determine what should be standardized and where distinct product flows need governed treatment - Partner with Accounting and Treasury to improve account and legal entity attribution, financial controls, reconciliation, exception handling, and the traceability of records across internal and external systems - Lead modernization and migration without disrupting close, reporting, fund movements, or other critical Finance operations. Define validation checkpoints and criteria for retiring legacy processes and systems - Establish end-to-end testing, documentation, observability, release controls, and incident response practices that account for the financial impact of upstream changes - Partner with Product, platform engineering, Risk, Security, Compliance, Tax, and Legal on system boundaries, access controls, resilience, regulatory needs, and auditability - Evaluate build, buy, and integration options; review consequential designs; and communicate architectural decisions, sequencing, risks, and tradeoffs clearly to Finance and Engineering leaders WHAT YOU WILL TACKLE FIRST In your first year, you’ll build the foundations for a more reliable, scalable Finance architecture: - Move key reconciliations from a monthly to a daily cadence, with clear ownership and a process for resolving exceptions - Reduce the time needed to find the root cause of reconciliation breaks from weeks to days - Map and validate the source tables and transformations that actually feed financial statements, establishing lineage and ownership - Complete the UAT data lake connections needed to test financial data flows end to end before changes reach production WHAT YOU BRING - Significant software engineering and technical leadership experience, including leading experienced teams through complex financial systems or data architecture change - A strong track record of hiring, coaching, and developing specialists while creating clear ownership, high engineering standards, and effective cross-functional partnerships - Deep understanding of ledgers, subledgers, double-entry concepts, reconciliation, settlement, and the path from an operational event to an auditable financial record - Experience with crypto or digital asset infrastructure and the challenges of connecting on-chain activity, internal balances, custody or wallet flows, and traditional financial systems - Strong technical judgment in distributed systems, data engineering, APIs, event-driven processing, and integrations across complex platforms - Experience defining a target architecture and delivering a transformation roadmap across fragmented or legacy systems while sustaining production reliability - Experience designing for data completeness, accuracy, lineage, reconciliation, access control, and auditability - Sound judgment in production operations, including incident response, monitoring, debugging, change management, and reliability improvements - Ability to partner with senior Finance and Engineering leaders and translate financial, operational, and control needs into a practical engineering roadmap - Ability to lead experts and make informed architecture decisions without needing to be the deepest specialist in every domain; clear communication of priorities and tradeoffs to executives and technical teams - Experience with Rust, TypeScript/Node.js, or Python; finance applications such as NetSuite, Kyriba, or BlackLine; and SOX or SOC control environments is valuable Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. WHY THIS MATTERS Runway is building AI to simulate the world. We think world models, not language models alone, are the path to general-purpose simulation: systems that experience the world, learn from their mistakes, and change how stories get told, how science gets done, and how the next frontiers of humanity are reached. Applied AI is where that research meets a customer with a deadline. Every one of the world's largest studios, brands, and platforms hits a moment where Runway stops being a demo and becomes the way they actually make things. Our team exists for that moment, and we organize around one question: what's blocking this customer from production, and how do we remove it? ABOUT THE ROLE This is a role for people who want to own a problem, not an account. You'll sit with the biggest studios, brands, and Fortune 100 companies in the world, figure out what's actually standing between them and production, and build whatever removes it. Some weeks that's a workflow. Some weeks it's a plugin or an integration nobody has written yet. Some weeks it's getting a room of executives to make a decision they've been putting off. Your work will be on screen: Emmy-winning shows, Oscar-winning films, Super Bowl commercials, the stuff people actually watch. And the things you build for one customer tend to become product for all of them. Our team's first Shopify plugin started as a customer blocker and was in engineering's hands within a few weeks. We treat this team as R&D for that reason, not as a cost center. We have offices in NYC, San Francisco, Seattle, and London. NO TWO WEEKS ARE THE SAME, BUT YOU CAN EXPECT TO: - Find the real problem: sit with the creative, technical, and executive teams at a customer, map how they actually work, and locate the blocker between them and production. Usually it's one of three things: a missing integration, an unproven pipeline, or a stakeholder who isn't convinced yet. - Build the first of its kind: the demo that shows a studio head or a Fortune 100 CMO something nobody has shown them before. Working proofs of concept on the customer's own brand, footage, or catalog, often built in a day or two before the meeting, and the best of them become product for everyone. - Make it reusable: turn the one-off that unblocked one customer into the workflow, plugin, or integration the next ten customers start from. - Run the evaluation: own evaluation plans end to end, guide managed trials, build tailored demos on the customer's own footage and brand, and carry the technical side of deal cycles with AEs. - Scope deployments that land: 4–12 week engagements with customer-defined success criteria, a hands-on builder and an executive sponsor on their side from day one, and enough discipline to keep them on scope when the asks start piling up. - Get customers to production fast: take new technical and non-technical customers from signed contract to first production call in days rather than quarters, grow API-only accounts into Platform + API, and fix the onboarding so the support tickets stop coming. - Present to anyone: walk an analyst through a pipeline in the morning and a studio head through a production plan in the afternoon. - Bring the field back to the product: embed with Product, Engineering, and Creative to turn what you saw at the customer into roadmap. Every repeat ask is a product requirement, not a patch. - Measure what the customer measures: time to production, usage before and after a project, what they shipped because you were there. We track our own numbers in Salesforce and the warehouse; you'll own yours. WHAT WE VALUE - People who aren't satisfied with surface-level answers and will go into the data, the code, and the room to find the real one - Low ego: the customer's outcome matters more than who gets the credit - Comfort with open-ended problems in unstructured environments, and the instinct to create structure instead of waiting for it - Builders who would rather prototype than debate, and who keep iterating with the customer until it actually works - Adaptive and introspective: willing to learn, guide, lead, and follow WHAT WE NEED - You build things that run in production. Python or TypeScript, APIs, integrations, and data pipelines. Whether you write the code yourself or with coding agents, you can read it, debug it when it breaks, and explain line by line why it's built that way, including to a customer's engineering team. You've shipped something a customer actually ran: a workflow, an integration, a plugin, or an internal tool. - You've deployed AI or ML systems and integrations inside complex organizations and can point to the outcome, not just the delivery - You can hold a room of executives and a room of engineers, and translate between the two. Some of those rooms are at the customer, so expect some travel. - Nice to have: data tooling (SQL, BigQuery, Retool), or experience in media, entertainment, or advertising production Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Remote - Australia About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. To be successful in this role, you must be an excellent communicator who’s able to earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. What You Will Do: Handle cases for all Vercel customers. Handle customer issues outside of regular case channels. Work with the community to provide advice and assistance. Develop and improve internal tools alongside engineering. Complete engineering work on a regular basis. Specialize in a specific product area and owning that within the team. Improve internal documentation, processes, and policies. Assist Customer Success Managers with Enterprise requests. About You: Frontend development experience, ideally with React and Next.js. A firm understanding of cloud technologies and serverless computing. A desire to engineer solutions for problems to resolve root causes. Exceptional communication skills, both written and oral. Comfortable working with a fully remote, globally distributed team. Availability to work within a weekend and on-call rota. A passion to deliver a customer experience second to none. Bonus if You: Have experience working with backend development, especially Node.js. Are open to a higher-compensated Saturday-Tuesday schedule Have experience with CDNs and setting up cloud infrastructure. Work with monorepos or custom CI/CD pipelines. Understand DNS well and can explain this clearly to others. Are experienced with incident management and procedural communication. Use your experience to mentor other members of the team. Benefits & Perks: Competitive compensation and stock options. Inclusive Healthcare Package (US only). Flexible working style - 100% remote, with teammates located throughout the globe. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO - 4 weeks recommended per year. Take time when you need it. Generous Gear Credit. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Remote, Worldwide; Croatia; Serbia; Germany; Austria; Zurich, Switzerland Workplace: remote About Welo Global  Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com  The Role  We are seeking an experienced English into Bosnian (Cyrillic) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.  You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.  Project Details  - Location: Remote (based in one of the approved countries below) - Expected volume: Approximately 24 hours per month - Employment type: Freelance / Independent Contract - Task type: Language Lead Support - Content types: UI, Marketing, Informational, Legal, Product, Support - Language pair: English into Bosnian (Cyrillic) What You Will Do  -Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down. -Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes. -Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data. -Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager. -Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time. What You Will Own -The locale’s review service score, including RQE audit and alignment performance -The community’s shared understanding of quality  -The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced -The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking Requirements - Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles - Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution - Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping - Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI) - Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting - Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements - Language: Native-level Bosnian (Cyrillic) and professional-level English - Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools Additional Key Information  - Successful candidates will be provided with a dedicated device for project work. - A background check is required as part of onboarding. - Candidates must be physically located in one of the approved countries. Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.   Why Join Us  This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.  If this sounds like the right opportunity, we would love to hear from you. Job Reference: #LI-JC1

Location: Lithuania; Romania; Estonia; Latvia; Bulgaria Workplace: Remote 🚀 Who Are We? Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing. We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously. With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting started. What We're Looking We are looking for an experienced and strategic Procurement Manager to lead and scale our global procurement function. The ideal candidate is a proactive leader with a deep understanding of procurement best practices, strong business acumen, and experience working in a fast-paced international environment. This role requires a combination of strategic thinking, operational excellence, and exceptional stakeholder management skills. The successful candidate will be responsible for developing and executing procurement strategies, ensuring cost-effectiveness and efficiency across all purchasing activities, and building a high-performing procurement team. Strong communication, negotiation, and leadership skills are essential, along with the ability to drive continuous improvement and foster cross-functional collaboration. KEY RESPONSIBILITIES: - Oversee the end-to-end contract lifecycle, including drafting, negotiations, renewals, and terminations, ensuring favorable commercial terms and effective risk management. - Lead strategic sourcing initiatives, tender processes, supplier evaluations, and commercial negotiations to achieve optimal business outcomes. - Act as a trusted business partner to internal stakeholders, providing procurement expertise and guidance on supplier selection, commercial decisions, and purchasing strategies. - Identify and deliver cost-saving opportunities, optimize supplier spend, and drive value through effective supplier management. - Drive continuous improvement of procurement processes, systems, and workflows, taking a hands-on role in the configuration, optimization, and enhancement of Jira and ERP systems. REQUIRED SKILLS Professional Experience: • 5–7+ years in procurement, with 3+ years in a leadership role. • Experience in international or multinational companies, preferably in the IT/tech industry. • Strong background in IT procurement, vendor management, and strategic sourcing. Education & Certifications: • Bachelor’s or Master’s degree in Supply Chain, Business Administration, Finance, or a related field. • Relevant certifications (e.g., CIPS, CPSM, PMP) are a plus. Skills & Knowledge: • Proficiency in ERP/procurement systems (Workday, SAP, Coupa, Oracle, Jira, ServiceNow, etc.). • Strong analytical, negotiation, and contract management skills. • Understanding of procurement compliance and risk management. Leadership & Communication: • Excellent team management and stakeholder engagement skills. • Fluent in English (written and spoken); other languages are an asset. • Ability to work cross-functionally and lead change initiatives. Candidate journey ⭕️ Recruiter call --> ⭕️ Meet the hiring manager --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team

Location: Kazakhstan OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE We are seeking an experienced Sales Operations Manager to join our Sales Operations team. You will be the Sales Ops lead for our Solutions Engineering (SE) and Solutions Architect (SA) organization, as your primary stakeholders. You will own how SE & SA work shows up in our sales process, systems, data, and planning. That includes engagement on opportunities, capacity and coverage, POC/POV tracking, quotas and technical-stage reporting. You will also support the broader sales org by keeping pipeline, forecast, and territory processes consistent. You will work closely with Business Systems and Reporting Analytics teams. An ideal candidate is a start-up builder who has experience in working with Solutions Engineer and/or Solutions Architect teams, and has worked closely with tools like Opine and Gong. This role reports to the Sr. Director, Sales Operations. IN THIS ROLE, YOU WILL - Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives - Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements - Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives - Own SE & SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings - Design and run sales processes that involve SEs & SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM - Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons - Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption - Support SE & SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle - Support quota, territory, and compensation-related processes as they apply to SE & SA roles - Collaborate with SE leadership and Enablement on onboarding, ramp tracking, and playbook rollout - Partner with Marketing Ops, Customer Support Ops, Finance, and Business Systems on cross-functional programs that touch the SE & SA workflow - Lead projects from conception to release, including project plans, business requirement documents, and change management - Identify process improvements and automation opportunities, including AI-driven workflows, that reduce manual work for SEs, SAs and sellers - Provide inputs (technical risk, POC status, SE engagement) to pipeline inspection and forecast calls, and support forecast hygiene across the sales org REQUIREMENTS - 4+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations function - Experience working for a high growth software/SaaS company - Experience as the Sales Ops partner to a Sales Engineering, Solutions Architect, or pre-sales organization - Strong Salesforce knowledge (reports, dashboards, opportunity management, writing requirements for admins and developers); Gong, Opine, and similar preferred - Track record building KPI frameworks, dashboards, and forecasting inputs for distributed, multi-region teams - Experience defining and documenting scalable processes, such as capacity planning, POC workflows, and cross-team handoffs - Knowledgeable in managing projects, including writing project plans, business requirement documents, and business summaries - Ability to influence stakeholders across Sales, SE, Product, Finance, and Business Systems without direct authority - Exceptional communication and interpersonal skills; comfortable with technical audiences - Able to work autonomously, with a constant focus on building for the future WHAT TO EXPECT IN THE FIRST 30 DAYS - You will be welcomed with onboarding experiences that includes equipment setup, a swag package, and a collaborative training program - Meet SE and SA leadership and partners across Sales Ops, Business Systems, Analytics, and CS - Learn the engagement workflow, the Salesforce data model, and the daily tools - Review existing metrics, reports, and open requests to find gaps and quick wins WHAT TO EXPECT IN THE FIRST 60 DAYS - Begin taking on projects and working with cross-functional teams to scope and build - Become the key stakeholder for SE-related tools and start scoping refinements - Build documentation for new and existing SE processes - Start implementing improvements to data integrity and accuracy WHAT TO EXPECT IN THE FIRST 90 DAYS - Establish KPI definitions and a recurring reporting cadence with leadership - Have full ownership of key SE and SA related projects and processes (intake, routing, POC/POV, handoffs) - Build scalable and repeatable processes for the Sales & GTM org Docker does not offer visa sponsorship for this role. ______________________________________________________________________ Compensation & Equity United States: $108.5K – $155K + equity Canada: CA$150.5K - CA$215K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: EMEA OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Georgia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Latvia OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Lithuania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Romania OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Moldova OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is looking for a Senior DevOps Engineer to own and evolve our AWS infrastructure, CI/CD pipelines, and observability stack. You will bridge cloud engineering and software development across our entire product suite, including production LLM products and legacy systems requiring modernization. We need a proactive technical partner to lead our transition to EKS and GitHub Actions, enforce zero-trust security baselines, and mentor engineering teams along the way. As part of our dynamic team, your responsibilities in this role will include: Design, build and run secure AWS infrastructure (EC2 with Docker Compose, EKS) with Terraform and Ansible ; move suitable workloads from EC2 to EKS Build and maintain CI/CD in GitHub Actions ; move remaining Jenkins jobs to GitHub Actions Keep new and existing services at our security baseline: Cloudflare proxy with WAF and rate limiting, origins open only to Cloudflare, SSM access, no public SSH, least-privilege IAM, secrets rotation, regular patching and rebuilds, no containers running as root Own monitoring, alerting and logs on our standard stack ( Grafana, OpenTelemetry, Sentry ); on-call, incident response, post-incident reviews Own backups and regular restore tests Control AWS cost: tags, rightsizing, removing unused resources, estimates for new projects Regularly review the infrastructure we run, find risks and waste, and come with a plan without waiting for a ticket Take over infrastructure that is undocumented or run by contractors; document it and bring it under IaC, CI/CD and our standards Join new projects at kickoff: review hosting design, estimate cost, prepare infrastructure for the production-readiness review Work with internal teams and contractors ; set and enforce standards; mentor other engineers. Our ideal candidate possesses the following skills: 5+ Years in DevOps / SRE: Proven background operating mission-critical production environments, including 3+ years of hands-on experience running AWS at scale IaC & CI/CD Mastery: Expert with Terraform , highly proficient with Ansible , and experienced in designing production workflows with GitHub Actions Containerization & Kubernetes: Strong production experience with Docker and Kubernetes (specifically managed AWS EKS and Helm ) Production Security & Incident Management: Hands-on practice with platform hardening, zero-trust patterns, automated secrets management, system patching, and Cloudflare WAF/proxy configuration. Comfortable with on-call rotations, incident response, and executing verified backup restore drills English proficiency at B2 level or higher . What Else We Expect & Value: Application Ecosystem Familiarity: Experience supporting Node.js and Python microservices paired with PostgreSQL and Redis, as well as web stacks (WordPress, Nginx, PHP-FPM, MySQL) behind Cloudflare Modern Observability: Practical setup and maintenance of Grafana , Prometheus , and OpenTelemetry pipelines Core Scripting & Systems: Deep fluency in Linux administration, Bash , and Python scripting. Collaborative Leadership: Ability to effectively manage, document, and standardize work across internal teams and external contractor groups. AI-Augmented Workflow: Daily experience leveraging modern AI developer tools and agents ( Claude Code preferred ) to accelerate engineering output. Proactive & Autonomous Mindset: A self-starter who actively audits environments, catches vulnerabilities before they become outages, and brings actionable proposals to the table. Nice to have: Kafka (MSK), Jenkins, ClickHouse, Backstage, Sentry, Langfuse, SonarQube/Trivy/gitleaks, Cloudflare Zero Trust, AIOps, leading a small DevOps team, AWS/CKA certifications. What we offer: Fully remote work format Schedule: Monday–Friday, 2 PM – 11 PM Eastern European Time (including 1 hour break) A collaborative, innovation-first environment that values initiative and experimentation Paid time off and sick leave Reduced working hours on Fridays during the summer Days off on US national holidays and your birthday. Hiring process: Interview with Recruiter Interview with Hiring Manager Technical Interview Offer. If you meet these criteria and are excited about contributing to our team, we encourage you to apply. We look forward to meeting you! 👋

Location: Office, EU We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you: Join us as an Senior Technical Project Manager. Requirements 5+ years of experience as a Project Manager in IT companies. Hands-on experience with production incidents, root cause analysis, postmortems, and understanding of reliability concepts. 2+ years of prior hands-on experience in a technical role (Backend Development, Frontend Development, Tech Lead or DevOps Engineering) is required Experience working directly with DevOps teams is strongly preferred. Hands-on experience managing multiple concurrent projects. Strong background in Scrum/Kanban/Waterfall/Hybrid methodologies. Hard Skills: Deep understanding of project lifecycle management (SDLC). Ability to plan, track, and deliver infrastructure and platform engineering projects. Solid understanding of DevOps principles, CI/CD pipelines, monitoring/observability and release management. Experience in managing cross-functional teams (5+ team members). Proficient with project management tools: Jira, Confluence, MS Project, Smartsheet. Strong skills in gathering, analyzing, and documenting business and technical requirements (e.g., SRS, Use Cases, User Stories, infrastructure requirements). Ability to read and understand technical documentation, architecture diagrams, and infrastructure specifications independently, without relying solely on the team for translation. Soft Skills: Strong leadership with a focus on motivating and inspiring the team in high-pressure, fast-moving environments. Proven ability to create a shared sense of purpose, aligning team members around common goals and product vision. Skilled in building trust and psychological safety within distributed and hybrid teams. Encourages a culture of ownership, accountability, and continuous improvement. Experienced in managing through ambiguity, providing clarity and focus during shifting priorities or requirement changes. Excellent stakeholder management: able to align interests between tech and business teams. High emotional intelligence; strong listener and facilitator who resolves conflicts constructively. Clear and persuasive communicator in both business and technical contexts. Credible with engineers: able to earn technical trust based on hands-on background rather than authority alone. Responsibilities Lead the DevOps team to develop, maintain, and improve infrastructure and processes. Partner with engineering leads to prioritize technical debt and feature/infrastructure delivery work within the DevOps backlog – infrastructure upgrades, CI/CD pipeline improvements, monitoring/observability initiatives, security-related infrastructure work, incident postmortems and follow-ups. Plan and track infrastructure and platform engineering work at the task level – breaking down infrastructure epics into actionable tickets, estimating effort with engineers, and sequencing dependencies (e.g., migrations, environment provisioning, tooling rollouts). Coordinate DevOps on-call/incident processes with the team, ensuring incidents are logged, tracked, and followed up with corrective action items. Bridge communication between business, development and DevOps teams. Define and maintain roadmap and coordinate sprints. Identify and mitigate project risks, particularly those related to infrastructure reliability, security, and financial compliance. Facilitate Agile ceremonies: planning, daily standups, retrospectives. Track project performance and ensure alignment with business KPIs and goals (e.g., uptime, MTTR, infrastructure cost efficiency). Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance. Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We’d love to hear from you if you have: 2+ years’ experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Istanbul, Turkey We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you — join us as a Internal Control Specialist! Requirements Bachelor’s degree in Law, Business Administration, Economics, Finance, or related fields Preferably experienced in finance, banking, fintech, or crypto sectors Knowledge of MASAK regulations (Law No. 5549) and AML/KYC processes Experience in internal control, internal audit, or risk management Strong analytical thinking and problem-solving skills Strong reporting and documentation skills Detail-oriented and disciplined in process tracking Good command of English Proficient in MS Office applications Responsibilities Contribute to the establishment, implementation, and enhancement of the company’s internal control and compliance processes Monitor and ensure compliance with MASAK (Law No. 5549), SPK, and other relevant regulations Evaluate the effectiveness of KYC, KYB, AML, and EDD processes Assess the effectiveness of policies and procedures and ensure proper execution of internal controls across the company Perform internal control testing and audit-like reviews Identify process weaknesses and provide actionable improvement recommendations Support the update and development of internal policies and procedures Participate in risk assessment activities and reporting processes Take an active role in internal audit and independent audit processes Support the preparation of weekly and monthly reports to the Board of Directors Working terms enter your text Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Our own product. Official employment in Turkey. Annual paid vacations (14 working days). Sick leave compensation. Professional development and career growth. Warm and friendly working environment. With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career! Let’s Build the Future Together! WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

Location: Timisoara, Romania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer support professional with leadership experience and a passion for delivering exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure? We’re looking for a Support Team Lead to join our Customer Support team in Romania . With our excellent customer service, the Support team is the glue that holds the marketplace together. We ensure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead, you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face. At Wolt, we move fast, stay humble, and always put people first. 💙 What you’ll be doing Lead by example and champion a strong customer-obsessed mindset Inspire, coach, and develop a high-performing support team Hire, onboard, and mentor new team members Monitor team performance and ensure SLAs and CSAT targets are met Analyze data and performance trends to identify improvement opportunities Turn insights into clear, actionable plans Collaborate closely with cross-functional teams and local stakeholders Support operational improvements and process optimization Leverage AI tools and automation opportunities to improve efficiency Foster a positive, motivated, and accountable team culture Our humble expectations Proven leadership experience in Customer Support or Customer Experience Strong analytical skills with the ability to translate data into action Fluent in Romanian and English (C1 level) Excellent communication and coaching skills A people-first mindset with the ability to motivate and empower others Tech-savvy and comfortable learning new tools and systems Comfortable making decisions and managing performance Thrives in a fast-paced, ever-changing environment Proactive, solution-oriented, and hands-on Next steps Ready to take ownership and lead a high-impact team? Apply today and let’s start the conversation. We review applications on an ongoing basis — don’t forget to attach your CV! 💙 Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .