Location: Cairo, Egypt
Workplace: hybrid
Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle
Machine Learning Engineer
, who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in
computer vision
is essential.
Key Responsibilities
Develop, deploy, and maintain machine learning models and systems
Conduct in-depth data analysis, preparation, and processing
Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing
Follow established security guidelines and identify potential risks
Collaborate with peers to review and ensure designs are effective, flexible, and reusable
Solve issues and provide feedback for engineering design and delivery processes
Ensure that features are deployed according to requirements and operate without unintended side effects
Create and maintain comprehensive documentation for models and processes
Monitor and support deployed solutions to ensure they meet performance expectations
Actively seek out information and internal solutions to ensure reusability and adoption of common technologies
Our expectations
3+ years of experience in the Field. Previous software engineering experience is preferrable
Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data).
Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics.
Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle.
Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes.
The ability to design solutions using common design patterns and various design tools.
Experience in experiment design and the ability to validate the credibility of information from various sources.
A solid understanding of the business value of delivered features.
Strong problem-solving skills, with an emphasis on using technical facts and reasoning.
Excellent communication and collaboration skills, including active listening and the ability to build consensus.
A strong drive for continuous self-development and a collaborative mindset for contributing to communities.
Ability to balance quality and speed depending on the case, and justify your decision
Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers
English communication skills
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
Enjoy working with numbers and applying a data-driven approach to problem-solving
Have practical work experience with analytical tools such as SQL and Excel
Have experience with hypotheses generation and testing them via MVP solutions
Fluent English speaker and native Spanish speaker.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Mexico and abroad
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
At inDrive, a passenger and a driver agree on a price in seconds. What happens next, from the moment the driver accepts the order until the passenger steps out of the car, decides whether that passenger will open inDrive again.
We are looking for a Senior Product Manager to own the
passenger's ride experience
: from driver assignment to a successfully completed trip. You will shape how passengers wait for and meet their driver, how they feel during the ride, and how the trip ends.
This role goes beyond screens and flows. Your work will directly affect completed rides, cancellations, passenger trust and retention.
Key Responsibilities
Own the Ride Experience End-to-End:
You will define and evolve the passenger journey after a driver is assigned: waiting for pickup, meeting the driver, the ride itself and the end of the trip.
Turn More Matches into Completed Rides:
Find and remove the reasons why passengers and drivers cancel after they have agreed on a ride, so that more matched orders end in a successful trip.
Make Pickup Predictable:
Improve ETA accuracy, driver tracking, pickup point clarity and passenger-driver communication, so that passengers and drivers find each other quickly and without stress.
Build Trust and Safety into the Ride:
Together with the safety team, develop in-ride features such as trip sharing, route monitoring and emergency tools that help passengers feel safe and in control.
Close Every Trip Well:
Own the end of the ride: trip summary, payment confirmation, ratings and feedback, and resolving post-trip issues such as disputes or lost items.
Experiment and Optimize Continuously:
Run A/B tests and iterate on key levers such as waiting rules, notifications, communication tools and cancellation policies.
Collaborate Across Domains:
Work closely with driver product, safety, maps and geo, payments, customer support and data teams to keep the experience consistent for both sides of the ride.
Skills, Knowledge and Expertise
4+ Years in Consumer Marketplaces:
Proven track record leading high-scale consumer products, preferably in ride-hailing, delivery, or platforms with offline operational components.
Operational & System Understanding:
Hands-on grasp of real-world logistics—including ETAs, geolocation, cancellations, and support workflows—alongside two-sided marketplace incentives (passengers vs. drivers).
Data & Experimentation Rigor:
Skilled in A/B testing, funnel and cohort analysis, and data-driven decision-making under uncertainty to rapidly test bold hypotheses.
User-Centric & Safety Mindset:
Deep empathy for passenger anxieties during a ride, with the ability to design trust-building UX while treating safety as an absolute product requirement.
Cross-Functional Alignment:
Proven success collaborating across diverse product teams (Driver Experience, Maps, Safety, Payments, Support) to navigate conflicting priorities and reach consensus.
Clear & Strategic Communication:
Ability to articulate complex product trade-offs, operational trade-offs, and strategic decisions to both technical teams and executive leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Cairo, Egypt
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Islamabad, Pakistan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Real scale and real constraints: models serving a global fleet, GPU budgets that matter, LLM workloads reaching production.
A strong backend engineer can grow into the MLOps domain here. We will teach you the platform side; you bring the engineering craft.
Help us challenge injustice by creating fair choices for millions of people across 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We are looking for an Intercompany Accountant to own the full cycle of intercompany accounting across our international group of companies. You will handle intercompany services, loans, royalties, and cost allocations, and take part in month-end and year-end close. Your work will include account reconciliations, interest accruals, intercompany eliminations, and support for external audits. You will collaborate closely with Finance Controllers and with the Tax, Treasury, and Legal teams, and help implement our new ERP system (NetSuite).
We are looking for a confident professional who is comfortable working across local statutory accounting standards and US GAAP.
Key Responsibilities
Record and manage all intercompany transactions across the group
Ensure accuracy of primary documentation and compliance with intercompany agreements
Perform monthly and quarterly intercompany reconciliations and resolve discrepancies
Calculate and accrue interest on intercompany loans
Calculate and post cost-plus intercompany transactions, including mark-ups and related journal entries
Prepare intercompany journal entries, accruals, reclassifications and eliminations
Calculate and post cost allocations and recharges
Support month-end, quarter-end and year-end closing processes
Maintain and initiate intercompany agreements in cooperation with Legal teams
Ensure compliance with transfer pricing policies and group accounting standards
Participate in ERP (NetSuite) implementation and improvement of intercompany processes
Prepare documentation and support audits, tax reviews and treasury-related requests
Skills, Knowledge & Expertise
5+ years of accounting experience in international companies
Strong hands-on experience in intercompany accounting
Solid knowledge of IFRS and US GAAP
Experience with period close, intercompany reconciliations and eliminations
Experience with intercompany loans, interest calculations, cost-plus transactions, cost allocations and related journal entries
Participation in audits and preparation of supporting documentation
Experience working with ERP systems (NetSuite is a plus)
Confident and mature professional, able to work on equal terms with finance controllers
Fluent English
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Quito, Ecuador
Workplace: remote
We are looking for a Supervisor to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance for the Delivery Hub in Ecuador.
In this role, you will sit within the Supply department, which builds and protects our supply base across all geographies, and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks in Ecuador.
Key Responsibilities
Own the courier and freight registration and verification funnel end-to-end in Ecuador holding final accountability for the aha-moment conversion rate.
Develop the WatchDocs (registration platform) flow with the product team and agree on form configurations for the country.
Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams).
Plan and execute WatchDocs data migrations from old to new platforms in Ecuador, tracking impact on registrations and conversion to avoid supply disruption.
Own KYC, identity verification, and document requirements for the Courier and Freight verticals in Ecuador.
Drive compliance platform features with engineering teams and maintain central compliance dashboards.
Represent Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments.
Prepare Ecuador for upcoming regulatory changes (e.g., labor and platform reforms) and support new launches in highly regulated environments.
Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) together with analytics.
Own onboarding and compliance streams in quarterly and annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership.
Support the launch of fleet project in Ecuador.
Qualifications
Experience:
4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms in Ecuador. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects in these markets is a strong advantage.
Technical & Data Skills:
Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence).
Domain Expertise:
Deep understanding of KYC/identity verification flows and core marketplace metrics (GMV, active supply, done rate, activation, funnel conversion), including local document and verification requirements in Ecuador.
Regulatory-to-Product Translation:
Strong ability to translate complex legal and regulatory mandates in Ecuador. (e.g., labor and platform regulations) into clear product requirements while quantifying their business impact.
Stakeholder & Cross-Cultural Management:
Fluent in Spanish and English; Portuguese is an advantage. Strong communication skills for working with local teams across Ecuador. Confident pushing back on stakeholders with data when proposed requirements threaten conversion.
Mindset:
Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, and social impact projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
As Senior Product Manager for
Compliance
, you’ll own the platform that decides who can drive, deliver, and use inDrive across 47 countries—directly impacting user safety, regulatory posture, and bottom-line risk. You will lead the transformation of our driver compliance tools into a scalable Compliance Platform capable of supporting new business lines, global audits, and strict data privacy standards while powering regional expansion today.
Key Responsibilities
Set Compliance Strategy:
Own the long-term vision and strategy for compliance at inDrive. Secure leadership commitment to it.
Own the Compliance Product:
Own end to end the product that decides who can take orders on inDrive: document requirements by market, document processing, and access control.
Support Regional Compliance:
Own how requests from regional compliance teams are taken in and prioritized against regulatory risk and business impact.
Launch Markets and Requirements:
Be accountable for compliance readiness of new country launches and new regulatory requirements.
Reduce Compliance Incident Costs:
Own the cost of compliance incidents, including fines, suspensions, and mass access restrictions.
Build for Audit and Privacy:
Make sure the product meets local data-protection laws and regulatory audit requirements.
Drive Cross-Functional Delivery:
Align roadmaps across Regional Compliance, Legal, Operations, Risk, Engineering, and leadership.
Skills, Knowledge and Expertise
Product Experience:
5+ years of product management experience at high-volume platforms (Ride-hailing, On-Demand Marketplaces, FinTech, or Logistics), with a focus on platform or internal products that other teams and services depend on.
Rules-Driven Products:
Experience building products where external or policy requirements set the logic, such as compliance, risk, Trust & Safety, payments or tax. Experience working directly with legal or regulatory teams is a plus.
Records & Lifecycle:
Experience with products that manage accounts, documents and their statuses over time, such as onboarding or account management, where data quality and decision history matter.
Multi-Market Launches:
Experience launching or adapting products across several countries with different local requirements.
Platform Evolution:
Experience moving a live system onto a new platform without disrupting operations, and turning repeated one-off requests into configurable solutions.
Systems Literacy:
Ability to partner closely with engineering teams on data models, integrations and rules configuration without needing to write code yourself.
Data & Business Acumen:
Highly analytical, with experience making trade-offs between risk, lost supply and cost.
Stakeholder Management:
Experienced in leading alignment across business, operational and technical teams and leadership.
Communication:
Business-fluent English proficiency (B2/C1+ or equivalent).
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary from 70 700 EUR gross.
Final benefits may vary depending on the location.
Location: Pretoria, South Africa
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 4-8 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
This role supports regional supply growth by identifying, engaging, and onboarding fleet partners, as well as maintaining day-to-day relationships with existing accounts. You assist in building the local ecosystem of value-added networks with dealers, insurers, and service providers to strengthen the platform's proposition for fleet operators. Operationally, you monitor driver performance metrics, support partner onboarding workflows, and collaborate with internal teams to resolve operational issues. You execute localized fleet initiatives by translating defined strategies into concrete outreach and partnership activity.
Key Responsibilities
1. Partnership Development & Onboarding
Find and prospect new fleet partners through outreach, referrals, and research
Support contracting end to end, keeping commercial terms and compliance in line
Act as the day-to-day contact for fleet partners — handle routine requests and escalate complex ones
2. Strategy Execution & Market Intelligence
Execute the local fleet strategy in line with defined goals
Track market trends and competitor activity, and share insights to sharpen the fleet value proposition
Help identify geographic and category expansion opportunities in your country
3. Ecosystem & Vendor Support
Help build and maintain a network of third-party vendors for fleet partners:
OEMs & dealers: secure vehicle supply and purchase agreements
Banks / leasing companies: help arrange financing for partners
Package and pitch bundled offers (e.g. "Vehicle + Finance + Maintenance") to prospective partners
4. Operational Excellence & Analytics
Monitor partner-driver KPIs (utilization, acceptance rate, active vehicles, number of rides)
Run regular check-ins with partners to surface bottlenecks and flag improvements
Work with cross-functional teams (Driver Operations, Marketing, Legal, Finance) for smooth onboarding and payments
Skills, Knowledge & Expertise
English: B2 level or higher is a must, since the role involves constant work with HQ
Negotiation: proven experience managing B2B negotiations and contracts - required
Experience: 4–8 years in Business Development or Key Account Management
Analytical mindset: confident using data to make decisions; Google Sheets / Excel - required
Relationship building: strong interpersonal skills; able to influence external stakeholders
Education: Bachelor's degree in Business Administration, Economics or a related field
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Almaty, Kazakhstan
Workplace: hybrid
We’re looking for an Internal Investigations Manager to join our team and take the lead on fraud investigations across our business.
You’ll run investigations end to end — from gathering evidence and interviewing witnesses to analysing what happened and presenting your findings. You’ll also look beyond individual cases to spot patterns, uncover control gaps, and help make our processes stronger.
If you’re naturally curious, highly objective, comfortable handling sensitive information, and not afraid to ask the uncomfortable questions — we’d love to hear from you.
Key Responsibilities
Manage end-to-end fraud investigations across countries, ensuring timely closure
Gather, preserve, and document digital and operational evidence in line with chain-of-custody best practices
Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders.
Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
Identify control gaps or process weaknesses through investigations and recommend remediation actions
Identify systemic fraud patterns and conduct root cause analysis on recurring case types, translating findings into actionable recommendation
Monitor implementation of controls across business units
Participate in cross-team collaboration and knowledge-sharing sessions
Contribute to the development and continuous improvement of investigation procedures, templates, and methodologies — including responsible use of AI for efficiency
Skills, Knowledge & Expertise
Bachelor’s degree.
7+ years of investigation experience
, including independently managing investigations end to end, from intake through evidence collection, interviews, analysis, and formal reporting.
Professional proficiency in
English
Strong skills in
evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping
.
Experience with
NUIX, Relativity, digital evidence handling, and data analytics
.
Big 4 experience is preferred.
Certified Fraud Examiner (CFE) certification — nice to have.
Strong analytical and structured thinking skills, with the ability to make sense of complex, incomplete, or contradictory information.
High standards of
integrity, objectivity, discretion, and confidentiality
.
Strong
emotional intelligence and communication skills
, with the ability to handle sensitive interviews and communicate difficult findings to senior stakeholders.
Professional courage and attention to detail
, with the ability to stand behind conclusions under pressure.
A drive to go beyond individual investigations by identifying
systemic fraud patterns, control gaps, and root causes
, and turning findings into actionable improvements.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: onsite
Clear priorities. A shared understanding of where we’re going. Leaders who can connect company decisions with what they mean for their teams.
We’re looking for a Senior Communications professional to make this part of everyday work at inDrive. You’ll strengthen alignment across our global leadership community and between leaders and their teams, and build practical tools that make communication and change easier to navigate across the company.
You’ll work directly with
VPs, Directors and Heads across regions
, in close partnership with the wider Communications division.
This is a senior individual contributor role with ownership of the leadership and change communications agenda.
Key Responsibilities
Strengthen leadership alignment:
help leaders build a shared understanding of company direction, priorities and changes, and translate it into clear communication with their teams
Build effective communication tools:
develop concise briefings, guidelines, templates and formats that help leaders and People & Culture communicate confidently and consistently
Create practical frameworks for change:
make it easier for teams to plan and communicate changes, with clear steps, responsibilities and tools that work across functions and regions
Develop our global leadership community:
design and run formats that connect leaders, support meaningful discussion and help them learn from one another
Advise and prepare senior leaders:
help them sharpen their messages, explain the context behind decisions and create space for questions and feedback
Connect global priorities with local context:
work with regional teams to keep communication relevant while maintaining a shared company direction
Measure clarity and alignment:
build a framework to understand what employees and leaders know, where gaps remain and which communication approaches work best
Skills, Knowledge & Expertise
10+ years of experience in internal or corporate communications, or consulting, including leadership and change communications
Experience advising senior leaders and helping them communicate clearly and effectively
Strong writing and editorial judgment: you can distil complex information into concise, useful messages
A track record of creating communication tools, processes or frameworks that people actually adopt
Understanding of change management and how communications connect with organizational design and leadership development
Confidence to challenge a brief, ask good questions and recommend a simpler or more effective approach
Ability to work independently, navigate ambiguity and bring structure to new areas of work
Fluent in English and Russian
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from 48 300 EUR gross
Final benefits may vary depending on the location.
Location: Almaty, Kazakhstan
Workplace: onsite
We are seeking a bilingual Customer Support Specialist for our Safety Hub team, working a 2-and-2 schedule (12-hour day shifts, 09:00–21:00).
In this role, you will make outbound calls to drivers on intercity rides when safety events occur, such as driver fatigue or speeding. You will guide them according to approved scripts and accurately document every interaction. You will also act as a bridge for feedback, forwarding insights to relevant departments.
The ideal candidate has excellent oral communication skills in both Russian and Kazakh, stays calm in sensitive conversations and handles high call volumes while keeping a polite and professional tone.
This is onsite job based in Almaty.
Key Responsibilities
Making outbound calls to drivers about safety events on intercity rides (driver fatigue, speeding)
Quickly and efficiently resolving issues and guiding drivers according to approved scripts
Handling sensitive conversations calmly and professionally, including de-escalation
Keeping records of each interaction in internal systems
Updating case information in the CRM / admin panel
Collecting feedback and recurring issues and forwarding them to relevant departments
Working with high call volumes while maintaining quality standards
Skills, Knowledge & Expertise
Excellent oral and written communication skills in both Russian and Kazakh
Ability to conduct dialogue politely and professionally
Stress resistance and ability to stay focused during 12-hour shifts
Ability to work with large volumes of information
Attention to detail and accuracy in documentation
Proficiency in PC and basic office programs
Skills in working with CRM systems and other specialized software
Previous call center experience is a plus
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
Embark on an exciting journey with us as an
Accountant
to manage our financial records, make payments in online banking, ensure compliance with regulations, and provide accurate financial information to support decision-making.
Key Responsibilities
Oversee and maintain accounting records for several local entities in accordance with group policies and local GAAP requirements.
Collaborate with local accounting and tax outsourcing providers to ensure accurate and timely tax filings and compliance with statutory requirements.
Take full ownership of the Cash and Bank reconciliation process, ensuring all transactions are accurately reflected and matched in NetSuite on a daily/monthly basis.
Manage end-to-end employee-related accounts, including the reconciliation of accounts receivable from employees, advances, and expense reimbursements.
Act as the primary user and owner of the Yokoy expense management system, overseeing the processing, classification, and integration of employee expenses into the general ledger.
Reconcile Balance Sheet and P&L accounts in NetSuite on a regular basis, ensuring accuracy and consistency of financial data.
Record and review accounting transactions, including expense reports, journal entries, deposits, payroll files, revenue recognition, and foreign currency revaluation etc.
Act as a Financial Controller for smaller international entities with low transaction volumes, performing all necessary control procedures, reconciliations, and month-end closing in strict accordance with US GAAP and audit requirements.
Actively participate in audit processes, including preparation of supporting documentation, communication with auditors, and resolving audit queries.
Support continuous improvement of accounting processes, internal controls, and reporting quality across the assigned entities.
Skills, Knowledge & Expertise
University degree in Accounting, Finance, or a related field.
3–5 years of professional experience in accounting or financial control, ideally within an international company.
Solid understanding of local accounting and tax regulations
(Brazil/Mexico)
and strong knowledge of US GAAP (IFRS is a plus).
Proven experience in general ledger accounting, reconciliations, and financial reporting.
Hands-on experience with expense management tools (experience with Yokoy is a strong advantage).
Practical understanding of tax compliance and cooperation with external tax advisors.
Advanced English (B2 or higher) — confident in written and verbal communication.
Experience with NetSuite is a strong advantage.
Familiarity with AP systems and intercompany processes.
Strong sense of ownership and ability to manage the full cycle of accounting for small entities independently.
Excellent analytical and problem-solving skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
inDrive runs many ML models across 48 countries, and the platform under them is growing fast. Teams ship to Databricks, SageMaker and self-managed GPU inference, and LLM workloads are moving into production.
We are hiring a Senior Backend Engineer to build and run the services and tooling that ML teams depend on. You will write production-grade Go and Python, own your services from design to on-call, and learn the MLOps stack (Terraform, Kubernetes, Databricks, SageMaker) on the job. You will work with data scientists, ML engineers, and software and data engineers.
Key Responsibilities
Design, build and run backend services and internal tooling for the ML platform, in Go and Python, and own them in production: delivery, monitoring, on-call.
Drive technical research and design for new platform features. Weigh trade-offs and write them down.
Build and extend the deployment tooling and SDKs ML teams use to ship models, including serving, autoscaling and data capture.
Integrate ML services with the wider backend: sync (HTTP, gRPC) and async (Kafka, RabbitMQ) communication, built for reliability under high load.
Support the full ML delivery cycle with data scientists and ML engineers: CI/CD for models and pipelines, monitoring, and model performance metrics.
Build observability end to end: metrics, logs, dashboards, tracing, alerting and runbooks.
Write infrastructure as code with Terraform and Terragrunt, and ship it through reviewed pull requests.
Take part in code and design reviews and help raise the engineering bar. Mentor engineers and hold AI-generated changes to the same review standard as human ones.
Skills, Knowledge and Expertise
5+ years of commercial backend engineering, including high-load systems.
Strong Go: you know and have used its advanced features in production.
Solid Python for data processing (batch, streaming and async) and for service code.
Strong SQL: schema design, indexes, query optimisation, and scaling approaches such as replication and partitioning. Experience with Redis or similar key-value stores.
Experience with sync and async service communication (HTTP, gRPC, Kafka or RabbitMQ), with a focus on reliability.
Docker, CI/CD pipelines, and working Kubernetes knowledge. Experience with AWS/GCP core services (compute, storage, networking, IAM).
Understanding of the ML lifecycle: data preparation, model performance metrics, non-functional requirements, and concept drift in production. Familiarity with scikit-learn, PyTorch/TensorFlow.
Experience designing and running observability: metrics, logging, dashboards, tracing (Prometheus, Grafana, ELK or similar).
Git workflows and code review, comfortable Linux command line, and networking basics (TCP/IP, DNS, VPC, load balancers).
Ability to explain a trade-off clearly to a data scientist, a product owner and an on-call engineer.
Nice to have:
Hands-on experience with MLOps tooling: Databricks (Unity Catalog, Asset Bundles), SageMaker, Kubeflow, MLflow or Airflow.
GPU or LLM inference experience (vLLM, Triton, Langfuse).
Experience using AI coding agents with full review of generated changes.
Experience in emerging markets, or building where there is no playbook yet.
Experience with Infrastructure-as-Code (IaC) tools
Why join us
Help us challenge injustice by creating fair choices for millions of people across in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 59 200 EUR gross
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We're looking for a hands-on operating leader of the Global Facilities function. You'll shape and run our Global Workplace strategy, from our HQ and offices worldwide to our distributed remote teams. You'll also be a trusted partner to business leaders and country teams in Office questions. This is a rare chance to manage a function at global scale and directly support inDrive's growth.
Key Responsibilities
Strategic Vision and Execution:
Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
Unifying Leadership:
Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
Performance-Driven Management:
Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
Business Partnership:
Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
Mentorship:
Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
Financial Acumen:
Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.
Skills, Knowledge & Expertise
Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
Proven track record managing large, geographically distributed remote teams
Broad operational scope covering both physical facilities and remote team support
Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
Excellent communication and presentation skills, including with executive leadership
Experience mentoring managers and building teams from the ground up
Fluent English; [other languages, if relevant]
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
We are looking for a Customer Support Specialist to deliver responsive, professional, and high-quality customer support. This role is key in ensuring customer issues are resolved efficiently while providing an excellent service experience across chat, email, and occasional outbound calls.
Key Responsibilities
Handle customer inquiries via live chat and email as primary channels, with occasional outbound calls for follow-ups and verification
Diagnose, troubleshoot, and resolve customer issues accurately and efficiently
Manage returns, exchanges, refunds, and customer complaints in line with company guidelines
Maintain accurate and detailed records of customer interactions in the CRM system
Provide timely updates to customers on case progress and resolution status
Handle complex or unresolved cases by escalating them to the relevant internal teams
Ensure proper escalation of issues for investigation and resolution
Gather and escalate customer feedback to support continuous improvement
Maintain high standards of professionalism, empathy, and service quality in all interactions
Support the achievement of CSAT and other performance KPIs
Able to work on site
Skills, Knowledge and Expertise
Minimum 1 year of experience in Customer Service, Technical Support, or Contact Center environment
Minimum Diploma in any field
Strong typing skills with high accuracy for real-time case handling
Ability to multitask and manage 3 to 5 live chat conversations simultaneously
Comfortable working in a fast-paced environment with frequent updates and changes
Strong communication skills, both written and verbal
Good problem-solving and troubleshooting abilities
Experience using CRM systems or support tools is an advantage
Strong sense of accountability, ownership, and customer focus
Reliable with strong attendance and punctuality record
Flexibility to be assigned to support different regions on an ad hoc basis
Languages: Bahasa( Indonesian), Malay and English are needed.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
ГибридMexico City, Mexico
ГибридseniorLimassol, Cyprus
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