Location: Home-based, Mexico
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Summary
We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our first Talent Operations Associate in Mexico City, you will bridge the gap between high-touch candidate coordination and cutting-edge Talent Operations for Americas hiring.
We are looking for someone with a genuine passion and proven experience in AI and automation who can leverage emerging tools to drive process efficiencies and improve our operational capabilities such as streamline scheduling, unblock logistics challenges, and build data-driven dashboards. If you are comfortable working consultatively with senior stakeholders, being proactive and assertive in securing interviewer availability, and excited to redefine how hiring operations run, this role is for you.
This is a hybrid role, with 3 days in office.
Key Responsibilities
- AI-Driven Scheduling & Logistics: Own complex, multi-time-zone interview scheduling. Actively leverage AI tools and workflow automation to resolve interviewer declines, optimize availability, and eliminate manual coordination bottlenecks.
- Assertive Stakeholder Management: Partner directly with senior leaders, hiring managers, and interviewers. Confidently hold stakeholders accountable to SLAs, manage expectations, and secure necessary calendar availability.
- Data & Analytics (Dashboarding): Build and maintain recruitment and scheduling dashboards to track key metrics (e.g., interviewer bandwidth, time-to-schedule, drop-off rates) and transform raw operational data into actionable insights.
- Interviewer Enablement & Training: Manage and optimize interviewer training and shadowing programs, ensuring a scalable, consistent pool of qualified interviewers across all departments.
- ATS Optimization: Partner with the team to manage, configure, and optimize our talent tech stack (Ashby), testing new features and AI integrations to improve pipeline velocity.
Required Qualifications
- 2+ years of experience in high-volume, multi-region/country interview coordination, talent operations, or a similar recruitment support or operations function.
- Proactive Problem-Solving: A resourceful, solution-oriented mindset able to resolve high-friction scheduling logistics while simultaneously troubleshooting broader operational challenges across the hiring lifecycle.
- AI & Automation Proficiency: Proven experience or a demonstrated passion for using AI tools, prompt engineering, or workflow automations to solve operational inefficiencies.
- Data Fluency: Demonstrated ability to work with hiring data and build reporting dashboards to identify bottlenecks and guide decisions.
- Strong Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
- Tech-Savvy: Hands-on experience with modern Applicant Tracking Systems (ATS) to manage candidate pipelines.
- Strong Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.
Preferred Experience
- Direct experience with Ashby (ATS).
- Hands-on experience building custom dashboards or using business intelligence tools.
- Background in a high-growth technology, AI, or Fintech environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Michigan
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Position Overview
Align seeks a Project Associate to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite.
Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise.
Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required.
This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight.
This is a full-time position offering full benefits, paid training, and opportunities for career growth.
Responsibilities
Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives
Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins
Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements
Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work
Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule
Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope
Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review
Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift
Support inspections, testing, punch-list completion, and project turnover as needed
Qualifications
Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field
Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations
Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed
Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager
Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered
Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful
Ability to work onsite consistently during the required second-shift hours
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
PM26
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Regulatory Operations Associate
, you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments.
This role is based in NYC with a 3x per week office requirement.
What You’ll Do
Daily Compliance Execution:
Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA).
Audit & Records Maintenance:
Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready.
Tooling & Data Entry Workflows:
Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking.
Operational Monitoring:
Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers.
Project Coordination:
Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule.
Cross-Functional Support:
Liaise directly with local Fleet Coordinators, Dispatch, Legal, and Market Operations teams to gather evidence, verify on-the-ground operational facts, and resolve administrative compliance blockers.
Who You Are
1–3 years of professional experience in operations, compliance coordination, program administration, logistics, or a related task-focused operational role; Bachelor's degree required.
Highly organized task manager who thrives on executing recurring workflows accurately and keeping structured trackers up to date.
Meticulous attention to detail with a track record of verifying datasets, maintaining clean records, and spotting discrepancies in operational data.
Clear, practical communicator able to coordinate across frontline operations, legal, and city teams to track down required documentation.
Fast learner comfortable adopting new software platforms, spreadsheets, and internal workflow tools quickly.
Prior experience with Salesforce, Google Sheets/Excel, or compliance tracking software is a plus, but not required.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000 – $85,000 / year
We are proud to offer a generous and comprehensive benefits package, including comprehensive medical plans and 401(k) matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Uniontown, OH
Associate Project Manager - Power Foundations
Power Foundations | Transmission Foundations | Substation Foundations | Heavy Civil Construction
Location:
Nationwide - Project-Based
Employment Type:
Full-Time
Travel:
Approximately 80% Travel Required
Build the Foundation for Critical Power Infrastructure
Reliable power infrastructure starts with a strong foundation. From transmission lines and substations to renewable energy facilities and power delivery systems, power foundations are a critical component of the infrastructure that keeps communities and industries connected.
As an
Associate Project Manager - Power Foundations
, you'll support the successful delivery of complex foundation construction projects while working alongside experienced Project Managers, Construction Managers, Superintendents, engineers, and field teams. This role is ideal for individuals looking to accelerate their construction management career while gaining exposure to project execution, cost management, scheduling, procurement, field operations, and customer relationships.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Associate Project Manager - Power Foundations
, you will support the overall planning, coordination, and execution of power foundation construction projects across North America. Working under the guidance of Project Managers and Operations leadership, you will assist with project administration, scheduling, forecasting, procurement, subcontractor coordination, reporting, customer communications, and field support.
You'll gain hands-on experience supporting projects involving transmission structure foundations, substation foundations, drilled shafts, spread footings, micropiles, ground improvement, and other foundation systems that support critical power infrastructure.
Success requires strong organizational skills, attention to detail, a willingness to learn, and the ability to work effectively with both office and field teams.
Key Responsibilities
Support Project Managers in the execution of power foundation construction projects.
Assist with project planning, scheduling, forecasting, procurement, and resource coordination activities.
Track project costs, production quantities, budgets, and progress against project goals.
Coordinate with Construction Managers, Superintendents, field personnel, subcontractors, and suppliers.
Support customer communications, reporting, documentation, and project meeting preparation.
Maintain a strong focus on safety, quality, productivity, and customer satisfaction.
What You'll Do
Assist in managing power foundation projects from award through closeout.
Support projects involving:
Transmission structure foundations
Transmission line foundations
Substation foundations
Drilled shaft foundations
Spread footings
Micropiles
Ground improvement systems
Heavy civil foundation construction
Assist with project schedules, cost tracking, forecasting, and financial reporting.
Support procurement and material coordination activities.
Review drawings, specifications, contracts, and project documentation.
Track production quantities, schedule progress, change orders, and project performance.
Coordinate subcontractors, suppliers, and field operations to support project objectives.
Participate in customer meetings, project reviews, and internal planning sessions.
Support project turnover, closeout documentation, and final reporting requirements.
Travel to active project sites to support project execution and gain field experience.
Why Michels Power, Inc.?
We help build and maintain the infrastructure that powers communities and industries across North America.
We execute challenging projects involving transmission, distribution, substations, renewable energy, and foundation construction.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer outstanding opportunities for advancement into Project Management and Operations leadership positions.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical and operational challenges.
You thrive in both office and field environments.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Civil Engineering, Construction Engineering, Engineering, Project Management, Business, or a related field, or an equivalent combination of education and experience.
1-5 years of construction, project engineering, field engineering, estimating, project coordination, or project management experience preferred.
Experience supporting heavy civil, foundation, utility, energy, transmission, substation, renewable energy, or infrastructure projects is preferred.
Strong interest in developing a career in project management and construction operations.
Understanding of construction plans, specifications, schedules, and project documentation.
Strong organizational, communication, analytical, and problem-solving skills.
Ability to effectively communicate and collaborate with field and office personnel.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, HCSS, Procore, AutoCAD, or other construction management software is preferred.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
80%
and support long-term onsite project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: New York City
About Peec AI
Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win.
We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office..
About the role
Events are one of our fastest-growing channels. This quarter alone we're running ten owned events across Berlin, London, Frankfurt and New York, alongside a full conference calendar - dinners, booths, rooftops and fireside chats, all built to put Peec in front of the people shaping how brands show up in AI search.
We're looking for someone to own the execution behind all of it. Our Events Lead shapes the concept and picks the venue; you make it real - the vendors, the guest list, the room, the follow-through.
What You'll Do
- Once the venue is picked, negotiate with vendors, lock the contracts, and shape what people actually walk into
- Fill the room with the right people: build the registration pages, run invites, RSVPs and waitlists, pull target lists from HubSpot, and make sure the names we want are on the door
- Decide where Peec shows up next: talk packages and pricing with conference organisers, size up the audience behind each one, and build the case for the sponsorships we bet on
- Handle the admin behind every event: budgets and invoices, exhibitor paperwork, passes, team travel
- Run events on the ground: shipping, setup, booth staffing, lead capture, content collection, teardown
- Close out every event: debrief completed, leads handed to sales within three working days, spend reconciled, attendance and pipeline logged, so we can tell which formats deserve bigger scale
What We're Looking For
- Exceptional organisation and follow-up
- Comfort picking up the phone: you'll be negotiating with venues, caterers and suppliers
- Calm under moving parts - you'll run several events at different stages at once, and plans change late
- High ownership - you treat an event as yours, not as a task list someone handed you
- Proficiency in English
Bonus Points
- Previous experience in event operations, hospitality, agency production or student society organising
- Familiarity with Notion, HubSpot, Luma or similar tooling
- An eye for detail in how a room looks and feels, not just whether it functions
What we offer
- Real ownership and shipped work from week one
- A collaborative, high-energy in-office environment in the heart of New York
- A front-row seat to building a brand in a brand-new market category
- Paid Dinner & Uber home when working late
Location: Toronto, Ontario, Canada
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $100,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Toronto, ON office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in our Salt Lake City, UT office.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking a strong Actuarial Software Engineer to design, develop, and maintain the business calculation layer powering insurance illustration, quoting, and sales platforms. This role focuses on translating complex product rules, financial and actuarial calculations, business requirements, and spreadsheet-based models into scalable, high-performance .NET applications, APIs, and services.
Responsibilities
Design, develop, and maintain complex business calculation engines and services using C# and .NET.
Translate business requirements, product specifications, formulas, and spreadsheet-based calculation models into scalable, maintainable software solutions.
Build and enhance APIs and backend services that power insurance illustration, quoting, and product platforms.
Ensure calculations are accurate, performant, auditable, and aligned with product requirements.
Apply strong object-oriented design principles, design patterns, and .NET architectural best practices.
Develop comprehensive unit tests and support automated testing to ensure calculation integrity and system reliability.
Analyze, debug, and resolve complex business logic and application issues.
Collaborate with product, actuarial, QA, and engineering teams to understand requirements and deliver high-quality solutions.
Create and maintain clear technical documentation for calculation logic, system design, and implementation details.
Provide accurate effort estimates and take ownership of deliverables through design, development, testing, and deployment.
Participate in Agile development processes and contribute to continuous improvement initiatives.
Qualifications
3+ years of professional software development experience
Strong proficiency in C# and the .NET ecosystem
Strong back-end development experience having implemented business logic
Strong understanding of object-oriented design, SOLID principles, and design patterns
Experience with SQL databases (SQL Server preferred), including query optimization, data modeling, and performance considerations
Hands-on experience with Excel
Familiar with Agile and Scrum development
Experience using Git and Azure DevOps, JIRA, or similar tools
Strong debugging, problem-solving, and analytical skills
Comfort working across global teams
Strong attention to detail, especially around financial accuracy
Willingness to continuously learn insurance domain knowledge and modern engineering practices
Familiar with performance optimization techniques, including caching and asynchronous processing
Knowledge of application security, data protection best practices
Experience with ASP.NET and .NET Core, Web APIs, and service-oriented architecture is
nice to have.
CI/CD pipeline experience is
nice to have
Experience building or supporting insurance illustration or actuarial systems
nice to have
Able to interpret and validate financial and actuarial calculations is
nice to have
Exposure to annuity, life insurance, retirement products, entity framework or similar ORMs
nice to have
Able to bridge actuarial logic and software engineering
highly preferred
Benefits
The base salary range for this role is $80,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
The Associate Manager, Commercial Planning & Analytics, Hasbro Pulse keeps the Pulse commercial calendar running and on track. This role owns the day-to-day work behind every eCommerce launch, promotion and event: forecasts, launch tracking, asset delivery, inventory submissions and sell-through reporting. It then turns what the numbers show into clear recommendations for the team. Reporting to the Senior Category Manager, Hasbro Pulse, this role is the team's operational and analytical backbone. It owns item-level launch execution and forecasting, and tracks performance in real time so that insights drive action.
The ideal candidate is highly organized, follows through across multiple internal partners, and is comfortable working hands-on in the data. They combine strong analytical capability with commercial judgment and marketing creativity - turning complex data into clear recommendations that enable faster, more informed business decisions. Previous eCommerce experience is preferred.
Success in this role means launches go live on time with the right assets and inventory, forecasts and reporting stay current, and the team spots changes in performance early enough to act. A strong candidate in this role pairs reliable execution with the curiosity to ask why the numbers are moving.
Location and Work Arrangement
This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Evaluate launch performance across the Pulse portfolio, establishing benchmarks and identifying drivers of successful and unsuccessful launches.
Analyze promotional and marketing activity to understand incremental demand, product response and commercial effectiveness.
Partner to identify products or customer segments that would benefit from additional activation or support.
Provide analytical inputs that inform merchandising priorities, promotional planning, CRM activity and commercial calendar decisions.
Develop clear post-activation and post-promotion analysis, translating results into recommendations for future commercial activity.
Establish a consistent learning loop between product launches, customer response, marketing activity and future demand planning.
Maintain the Pulse launch tracker, keeping item and timing, status and readiness current.
Coordinate asset delivery for launches. Track creative, copy and product assets from Brand, Marketing and Product partners, and follow up on anything late so launches go live on time.
Develop item-level commercial and demand forecasts across the Hasbro Pulse portfolio, building initial forecasts from historical performance, comparable products and launches, category trends and known commercial drivers.
Continuously evaluate and update forecasts based on actual sales velocity, pre-order performance, customer demand signals, launch performance and evolving business conditions.
Monitor forecast-to-actual performance and identify material variances, underlying causes and implications for revenue and inventory.
Maintain a forward-looking view of demand across the portfolio and proactively flag potential upside, shortfalls and inventory risks.
Partner with the Senior Category Manager, Finance, Revenue Planning and Connected Commerce teams to ensure commercial forecasts accurately reflect current business expectations.
Support budget, forecast and Long-Range Planning processes with data-backed revenue assumptions, scenarios and commercial insights.
Maintain a comprehensive commercial view of inventory health across the Pulse assortment in partnership with Connected Commerce and Operations.
Proactively identify inventory risks and opportunities before they become material business issues, including potential overstock, constrained inventory and changing sell-through expectations.
Recommend actions to improve inventory productivity, including merchandising shifts, promotional support, forecast changes, marketing prioritization and other commercial interventions.
Monitor the effectiveness of actions taken and incorporate those learnings into future planning and forecasting.
Support strategies for excess and discontinued inventory with analysis of inventory position, demand trends, potential commercial levers and financial implications.
Partner with operational teams responsible for physical inventory management while owning the commercial interpretation and recommendations associated with inventory performance.
Lead inventory reviews and submissions for promotions and onsite events. Recommend quantities and assortment based on demand signals, past results and inventory position.
Develop a holistic view of Pulse performance by connecting traditional product and sales data with customer, site and marketing signals.
Monitor key commercial KPIs including revenue, units, conversion, average order value, traffic, purchase frequency, customer mix, loyalty behavior and other indicators of business health.
Analyze customer behavior—including new versus returning customers, registered and loyalty-member performance, purchasing patterns and category affinity—to identify opportunities to deepen engagement and customer value.
Partner with Connected Commerce teams to understand site performance, merchandising effectiveness, funnel behavior and conversion trends.
Evaluate how customer and site behavior influence product performance and incorporate those signals into commercial recommendations.
Identify meaningful changes in business performance and proactively investigate the underlying drivers rather than relying solely on standard reporting.
Own sell-through reporting across the Pulse assortment, and provide real-time performance tracking during launches, drops, promotions and events so the team can adjust quickly.
Serve as a primary source of commercial insights for the Senior Category Manager and broader Pulse commercial team.
Translate complex datasets into concise, actionable business recommendations.
Build regular commercial performance views that clearly communicate what happened; why it happened; how the outlook is changing; where risks and opportunities exist; and what actions the business should take.
Proactively surface opportunities and issues rather than relying on leadership to identify questions for analysis.
Develop scenarios and sensitivity analyses that enable leadership to evaluate commercial trade-offs and potential business decisions.
Partner closely with Finance, Marketing, Connected Commerce, Brand, Product and Supply Chain teams to ensure decisions are informed by a consistent fact base.
What You'll Bring
2+ years of progressive experience in commercial planning, category analytics, demand planning, merchandising analytics, revenue management, eCommerce analytics or a related discipline.
Strong forecasting capability with demonstrated experience using historical trends, comparable products and actual performance to build and refine demand forecasts.
Experience analyzing product, sales and inventory performance in a consumer, retail, eCommerce or direct-to-consumer environment.
Highly organized, with a track record of managing multiple launches and deadlines at once and following up across partners to keep work on schedule.
Strong commercial judgment and ability to move beyond reporting data to identifying implications and recommending action.
Demonstrated ability to synthesize multiple data sources into clear business insights and executive-ready recommendations.
Strong analytical capability and advanced proficiency with Excel and business intelligence/reporting tools.
Experience with forecasting and planning systems; familiarity with demand-planning tools.
Experience with customer, eCommerce or digital analytics, including conversion funnels, customer cohorts, segmentation, retention, purchase frequency and promotional effectiveness.
Strong commercial storytelling skills; able to distill complex analysis into concise insights and recommendations for senior leaders.
Intellectual curiosity and demonstrated ability to independently identify questions worth investigating rather than waiting for analytical requests.
Understanding of eCommerce KPIs including traffic, conversion, average order value, customer behavior and promotional effectiveness.
Experience partnering across Finance, Marketing, Merchandising, Supply Chain, Operations and commercial teams in a matrixed organization.
Strong communication skills, with the ability to explain complex analytical findings clearly to both analytical and non-analytical audiences.
Intellectual curiosity and a demonstrated ability to independently identify questions worth investigating and to ask why performance is changing, rather than waiting for analytical requests or simply reporting that it has changed.
Ability to operate comfortably in an evolving business where tools, processes, team structures and priorities continue to develop.
Passion for fan and collector culture and an interest in understanding the behaviors that drive engagement and purchasing within enthusiast communities.
Bachelor's degree in business, Finance, Economics, Analytics, Supply Chain or a related discipline preferred.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
Privacy Notice
Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$70,600
—
$98,900 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
EQT is looking for an Associate in Global Client Solutions to draft investor due diligence materials, manage RFIs end to end, and improve drafting workflows.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members.
The role
We're looking for an Associarte, Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck.
Typical problems you'll own:
What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each?
How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity?
How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it?
Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next?
How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work?
What you'll do
Own the strategy and roadmap
for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution.
Cross-functional delivery
— partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them.
Build and prioritise the benefit pipeline
— evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next.
Track ongoing performance
— maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention.
Scale what works
— take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably.
Bring outside-in perspective
— track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context.
Communicate to senior stakeholders
— write clear strategy documents and present recommendations, trade-offs, and results to leadership.
What we're looking for
5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech.
Commercial acumen
: strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics.
Analytical rigor
: comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what."
Bias for action and ownership
: able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend.
Cross-functional influence
: track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment.
Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership.
Nice to have
Multi-market experience across EMEA
Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise).
Benefits (Deliveroo standard — adjust per market)
Free Subscription
Up to 5% matched pension contributions
Equity / share awards eligibility
25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave
Funded private healthcare (core plan), with option to add family
Wellbeing perks: on-site gym / discounted gym membership, GymPass access
Enhanced parental leave from day one
Learning & development budget and access to RooLearn
Cycle to Work / Season Ticket Loan schemes
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Side projects where you built something with software, automations, or AI tools are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Customer Project Manager to run our customers' projects end to end, from kickoff to launch to the next project that grows the account. If you've managed projects with real deadlines and real stakeholders, in software or in fields like construction, engineering, or operations, and you want to do that work with AI software, read on.
This is a customer-facing role on our customer success team. You'll own a book of customers, not an internal roadmap.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Run every customer project end to end: scope, plan, timeline, owners, and follow-through until it's live and delivering results.
- Keep customers and our team aligned with prepared calls, clear agendas, written recaps, and mutual success plans, so no one is ever guessing what happens next.
- Own the customer beyond any single project, from onboarding through renewal and expansion. Master Whippy's products well enough to build the workflows, AI agents, and automations your projects need, without waiting on engineering.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience managing projects in school, internships, or on a job site is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Encode AI is looking for a Policy Counsel or Associate Policy Counsel to develop AI-risk policy, draft and review legislation, engage policymakers, and support state attorneys general.
Location: Dhahran, Saudi Arabia
We are seeking an organized and detail-oriented Document Controller to provide document management and administrative support, ensuring the accurate handling, recording, distribution, and maintenance of company documents and correspondence. The role is responsible for managing incoming and outgoing documentation, maintaining structured filing systems, updating document registers, preparing administrative reports, and ensuring the timely retrieval and distribution of records. The successful candidate will support efficient document control processes while maintaining accuracy, confidentiality, and compliance with established company procedures.
Responsibilities
Receive, sort, register, classify, and distribute incoming and outgoing documents, correspondence, and official communications.
Maintain and update document registers, filing systems, indexes, and records to ensure proper tracking and easy retrieval of information.
Ensure documents are properly identified, numbered, categorized, filed, and maintained in accordance with established procedures.
Monitor document movements and maintain accurate records of document submissions, approvals, revisions, and distributions.
Prepare, type, format, and process letters, reports, forms, memos, and other official documentation.
Coordinate with internal departments and external parties to facilitate the timely submission, circulation, and retrieval of documents.
Maintain accurate administrative records, including attendance, timekeeping, and other relevant documentation.
Ensure proper handling, storage, and confidentiality of sensitive company documents and records.
Operate office equipment, including scanners, printers, photocopiers, and other document management tools.
Monitor office stationery and document-related supplies and coordinate replenishment when required.
Handle telephone inquiries, receive visitors, and provide general administrative assistance when required.
Support the supervisor in daily document control and clerical activities and perform other related duties as assigned.
Requirements
Associate Degree or Diploma in any Engineering discipline.
Minimum 3 years of experience in document control, records management, or administrative support.
Basic knowledge of document control procedures, filing systems, and document management practices.
Proficiency in Microsoft Office applications, particularly MS Word, Excel, and Outlook.
Good written and verbal communication skills in Arabic and English.
Strong organizational skills with excellent attention to detail and accuracy.
Ability to manage multiple documents, maintain records, and meet deadlines.
Good coordination and communication skills to interact effectively with internal departments and external stakeholders.
Ability to maintain confidentiality and handle sensitive documentation professionally.
Michigan
New York City
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US