Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
More than 7 million developers use Render, and most of them found us through other developers. We're building a team to further drive this developer led growth. As our first Developer Programs Lead, you'll own Render's social presence, developer community, developer programs, and developer voice.
You'll set the strategy across all four areas, decide where to hire, where to use agencies or creators, and in what order.
You'll report to Raph Terrier, Head of Developer Experience. The DX team owns content: tutorials, videos, docs, and articles. Your team owns how Render sounds, how that content reaches developers, and the programs and community around it. You'll also work closely with our VP of Marketing, product marketing, and product.
WHAT YOU'LL DO
- Build and lead the team
- Set the strategy and goals for social, community, developer programs, and developer brand.
- Decide what to build first, what to hand to agencies or contractors, and when to hire. Then hire and manage the team.
- Report on what's working to Developer Experience and Marketing leadership, and change course when something isn't.
Own Social
- Run Render's accounts on X, LinkedIn, and Reddit yourself at first. Write the posts, reply to developers, and join the conversations where Render has something useful to say.
- Set the channel strategy: where we show up, how often, and what we measure.
- Handle the hard moments in public, including outages, pricing changes, and sharp criticism, with the right people inside Render.
Grow our Developer Community
- Build Render's presence in Discord, Reddit, and the other places developers gather, with the DX team.
- Run AMAs, livestreams, and community events with DX.
- Bring what you hear from developers back to Product and Engineering.
Run developer programs
- Build programs that grow Render's reach through other people: developer creators, ambassadors, referrals, speaking, and employee advocacy.
Own the developer voice
- Define Render's voice and style for developers, and write it down so engineers, product managers, and marketers sound like Render when they write or post.
- Work with the VP of Marketing and product marketing on Render's external narrative and how each launch shows up in public.
WHAT WE'RE LOOKING FOR
- 7+ years across social, community, developer marketing, or brand, including time building or leading a function at a growing company.
- Experience hiring and leading a team, or building a function from early stage with a clear plan for who to add and when.
- Recent hands-on ownership of a company's social channels. You can show us accounts you ran and copy you wrote.
- Experience building a developer community or program, with results you can explain.
- Experience shaping a brand voice, and examples of how it changed the way a company sounded.
- Fluency with developer audiences and enough technical comfort to write accurately about infrastructure, with the judgment to check with an engineer first.
- You work without a playbook and with little direction across Marketing, Product, and Engineering.
- Steady judgment when something goes wrong in public.
NICE-TO-HAVES
- Experience at a developer tools, cloud, or infrastructure company.
- You've run a creator, influencer, or ambassador program.
- An active personal presence on X, LinkedIn, YouTube, or another platform developers use.
- Comfort on camera or behind a mic.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Ottawa
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations.
You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good.
Location: Ottawa (proximity to government customers)
Security Clearance: Active Top Secret clearance is mandatory for this role
WHAT YOU'LL DO
Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
Compliance & Risk Management:
- Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements
- Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards
- Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives
- Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts
- Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions
Customer Advocacy & Product Influence:
- Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI
- Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's public sector go-to-market strategy and positioning
- Represent Cohere at government forums, working groups, roundtables, and industry events
Cross-Functional Collaboration:
- Partner with Sales to support expansion opportunities, renewals, and new customer acquisition
- Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization
- Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements
- Collaborate with Marketing on thought leadership content, case studies, and public sector community building
YOU MAY BE A GOOD FIT IF:
Required Experience:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
- At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
- Active Top Secret security clearance (mandatory)
Customer Success & Account Management Excellence:
- Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Track record of identifying and closing expansion opportunities within existing accounts
- Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement
- Experience navigating organizational politics and building coalitions across siloed government departments
Public Sector & Defence Acumen:
- Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare
- Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles
- Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles
- Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements
- Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines
- Proven ability to work with classified information and operate effectively in secure, compartmented environments
Nice to Have:
- Bilingual (English/French) proficiency—a strong asset for working across the federal government
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives
- Direct experience working with Canadian defence, intelligence, public safety, or national security organizations
- Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training
- Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools
- Background in management consulting, systems integration, or digital transformation consulting for public sector clients
- Experience with any modern programming language (C++, C#, JavaScript, Python, etc.)
WHAT MAKES THIS ROLE UNIQUE
This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology.
You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes.
If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00)
Workplace: Remote
🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w.
⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks.
***
Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team.
ABOUT TESTGORILLA
At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do.
Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness.
After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most!
ABOUT THE ROLE
As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them.
You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time.
This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional.
RESPONSIBILITIES
In this role, your responsibilities will include but not be limited to:
- Uphold TestGorilla's behaviours and foster an inclusive, supportive culture.
- Collaborate effectively with global colleagues across teams and time zones.
- Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products.
- Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product.
- Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can.
- Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person.
- Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time.
- Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture.
WHAT YOU'LL BRING
We're looking for someone who:
- Is passionate about TestGorilla's mission to help one billion people find their dream jobs.
- Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have.
- Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement.
- Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement.
- Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought.
- Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work.
- Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment.
- Is available for customer calls during US business hours. This is a requirement.
We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply!
BONUS SKILLS
While these skills aren't a requirement, we'd be very interested to hear from you if you have:
- Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence.
- Experience with usage-based or credit-based SaaS pricing models.
WHAT'S IN IT FOR YOU?
- Global Team: Join a fully remote, mission-driven team from around the world
- Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs)
- Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
- *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role.
- Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop!
- Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities
- Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting
- Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community!
- TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development.
- Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches
- Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being
INTERESTED?
We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you!
TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.
Location: Remote
Workplace: Remote
More than 30,000 subscription apps run on Adapty: $5B in revenue tracked, 4B users served, 80B API calls a month. That's one of the richest datasets in the app economy. Our mission is simple: make apps rich.
We are a team of 210+ passionate, product-driven people who love solving big challenges. Backed by top investors like 500 Startups and Surface Ventures, we are building one of mobile's fastest-growing SaaS companies and aiming for number one worldwide.
WHY THIS ROLE MATTERS
Adapty's Flow & Paywall Builder lets app teams generate onboarding flows and paywalls with AI, test them, and ship without an App Store release. It has its own go-to-market team, budget, and lead target, and content is how app founders and growth leads first hear about it: research built on Adapty data, lead magnets, webinars, case studies.
You'll own that content. The first three months are hands-on: you write and ship every piece yourself, learn the product and the audience, and find out what brings leads. From month four, you run the content plan for the Builder and decide what to scale and what to cut.
WHAT YOU'LL DO
- Ship a data-led research piece every two weeks and turn it into a lead magnet: a gated report, an interactive tool, a Claude skill. You pull the data from our internal analytics and find the story
- Repurpose every piece for LinkedIn through employee advocacy: posts for the product owner's personal account and the team's
- Turn every webinar into a campaign, not a one-off: you set the angle, write the Luma page and promo, and afterwards cut it into a recap, LinkedIn clips and a follow-up that keep it working as a lead magnet
- Interview customers and write case studies with real numbers
- Track which content brings leads from target accounts and report it weekly
- From month four, own the Builder content plan
ABOUT YOU
- 3+ years in B2B SaaS content, ideally for a technical or data-heavy product
- You've published research or benchmark reports you drove yourself, and you know what they brought: downloads, leads, demos
- You get numbers on your own: dashboards, SQL or AI tools, no waiting on an analyst
- You've packaged a webinar or event from promo to follow-up, not only written the recap
- You've written case studies from your own customer interviews
- You use AI in your workflow, and your copy still doesn't read like AI
- Strong written English for a technical audience
NICE TO HAVE
- Mobile apps, subscriptions, ad tech, MMP or dev tools background
- You know paywalls, onboarding, and A/B testing from the inside
- Worked in a pipeline-driven or ABM marketing team
- SEO basics: keyword research, Google Search Console
- Your own audience on LinkedIn, X, or Substack
WHAT'S IN IT FOR YOU
- Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
- Exceptional compensation directly tied to your results.
- Direct communication and ownership. No bureaucracy, no politics, just impact.
- Flexible remote work. Join us from anywhere or work onsite in our Belgrade or London offices.
- Professional support. Language learning, sports, health insurance, laptop coverage, and more.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a Senior Strategic Marketing Manager to support our global Majors segment, some of our largest customers, with significant opportunity to grow with Grafana.
This person will work alongside the Majors team and cross-functional partners to understand what each customer needs, where the growth opportunities are, and where marketing can make a difference. That could mean expanding relationships, increasing adoption, reaching new teams, creating executive engagement, or building something specific for an account.
This is a senior individual contributor role and a new motion for us. We need someone who can help define what great account marketing looks like for Majors, while working closely with Regional Marketing and teams across Grafana to bring it to life.
What you'll be doing:
Partner with the Majors team to understand account goals, growth opportunities, product adoption, key relationships, and whitespace.
Build account marketing plans tied directly to the account strategy and what the team is trying to accomplish.
Work across Regional Marketing, Events, Customer Marketing, Product Marketing, Partner Marketing, Demand Gen, and other teams to understand what programs and resources already exist that can support Majors customers. Start by connecting customers to the right existing opportunities, then build something new when there is a clear need or gap.
Participate in account planning and EBRs where marketing can add value.
Build high-touch programs based on what the customer needs, including executive engagement, workshops, customer celebrations, peer connections, advocacy, and personalized experiences.
Help account teams build deeper relationships across executives, technical leaders, champions, users, teams, and geographies.
Bring together the right teams and resources across Grafana to support the account. You won’t execute everything yourself, but you’ll make sure the right things happen.
Measure what matters at the account level: Are we reaching new people? Deepening relationships? Increasing adoption? Helping move opportunities forward?
Identify what works and turn those learnings into repeatable plays we can use more broadly.
What makes you a Great Fit:
7+ years of B2B marketing experience, ideally in enterprise account marketing, ABM, customer marketing, or a similar role.
Experience working with large, complex enterprise customers and supporting growth within existing accounts.
Strong Sales partnership. You know how to work alongside an account team, understand what they’re trying to accomplish, and bring a marketing point of view rather than simply taking requests.
Experience with 1:1 or highly targeted account marketing and working across multiple teams, personas, and geographies within an account.
Global experience and comfort working across regions and distributed teams.
Strong tool proficiency and active use of AI. You’re using AI for more than personal productivity. You’re looking for ways to rethink workflows, uncover insights, make better recommendations, and scale what works, while applying your own judgment.
You’re curious, accountable, adaptable, resilient, and self-motivated. You’re comfortable figuring things out without waiting for a perfect playbook.
You know how to prioritize. Not every account or request needs the same level of investment, and you can focus your time where marketing can have the greatest impact.
What success looks like at:
Success isn’t measured by how many programs you run. It’s whether marketing is helping our Majors customers get more value from Grafana and helping our account teams grow those relationships.
We should see deeper engagement across our customers, stronger executive and technical relationships, increased adoption, new teams and use cases, and marketing helping move meaningful opportunities forward.
Just as important, we should have a strong working model across Majors, Regional Marketing, and our cross-functional teams, with clear ownership and little duplication.
Over time, we should be able to point to what works, why it works, and turn those learnings into account marketing plays we can scale beyond Majors.
Compensation & Rewards:
In the US, the OTE (On-Target Earnings) compensation range for this role is $160,000 - $195,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Global / Ukraine (Remote)
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you — join us as a
Developer Advocate (DevRel)!
Requirements
Core:
— Senior developer-advocacy experience, or senior technical partner-facing engineering - in crypto, fintech, or a B2B API product.
— Deep, hands-on command of REST and WebSocket APIs - reads the spec and confirms behaviour with a live call.
— Able to make hands-on code changes to quickstarts and SDKs, not only review them.
— Proven at authoring change requests / API-improvement proposals from partner and internal-developer feedback - structured and evidence-backed.
— Credible in direct technical partner conversations; can act as senior escalation for a first line.
— Verifies against official documentation and live behaviour before approving any published API claim; distinguishes fact from assumption.
— Structured, concise technical writing for partner-facing and internal product audiences.
— Able to mentor and enable junior team members.
Nice to have:
— Crypto-exchange / exchange-integration experience (market making, custody, payments, on/off-ramp).
— Experience owning an SDK or AI/agent surface (safety review, packaging, registries).
Responsibilities
(a) Change requests and API advocacy
— Own the CR flow: author CRs that alter API behaviour or contract, and remain named approver on any such CR. The Junior DevRels do intake, reproduction, and evidence; this seat authors and approves.
— Propose API improvements from partner and internal-developer feedback, carried into Product as structured requests.
— Provide API and infrastructure advocacy for partners and the developer audience.
(b) Published correctness (the safety bar)
— Named approver on any published API claim; owns correctness of every guide/quickstart whose accuracy needs a spec read or a live call. Juniors draft and maintain; this seat approves.
— Where an AI/agent or hosted surface is in scope, own its safety bar (what it must not expose).
(c) Quickstarts, SDKs, and enablement
— Keep the quickstarts correct; make hands-on fixes while the first line ramps.
— Teach and enable the Junior DevRels to update and maintain quickstarts and, progressively, the SDKs.
(d) Partner depth and escalation
— Hold partner-call depth and technical feedback.
— Act as the senior technical escalation for the Junior/operations first line on subject-matter and blocked issues.
Working terms
Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Atlanta; San Francisco; New York
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job description:
As a Enterprise Technical Account Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
* This posting covers multiple openings across locations and seniorities. Your exact leveling + compensation range will be determined by your location, experience and interview performance.
* This role hybrid role, going into the office 3 days a week (hybrid), at our SF (Jackson Square), NYC (Chelsea), and Atlanta (Colony Square) location. Please note that unfortunately, we do not offer relocation assistance for this role at this time.
What You'll Be Doing
Strategic Growth & Performance
- Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities.
- Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products.
- Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants.
Technical Ownership & Delivery
- Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure.
- Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication.
- Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery.
Merchant Advocacy & Enablement
- Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap.
- Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform.
Qualifications
- 3+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company.
- Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. Payments experience + knowledge is required.
- A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience.
- Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows.
- Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams.
- A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents.
What makes you stand out:
- Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization.
- Direct experience with payments ecosystem, including knowledge of key local payment methods and acquiring capabilities
- Fluency in other languages is an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Strategic Account Executive for our Mumbai territory, you'll drive GitLab's growth across large Banking, Financial Services and Insurance (BFSI) institutions, alongside leading enterprises and conglomerates headquartered in the city. It will be a blended territory of Enterprise and Conglomerates slightly more BFSI heavy. You'll help these organisations adopt, implement, and expand their use of our AI-powered DevSecOps platform, guiding them through modernisation and DevSecOps transformations while building a pipeline that translates into measurable Net ARR and long-term expansion.
You'll bring an understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation. You'll apply it to the realities of regulated industries, where security, compliance, auditability, and data residency shape every technology decision. You'll connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.
In your first year, you'll be expected to build a strong BFSI and Enterprise portfolio across your territory, create repeatable sales motions aligned to how regulated financial institutions and large enterprises buy and adopt platforms, and consistently forecast and report on deal progress and account health.
What you'll do
Lead and grow GitLab's largest and most strategic BFSI, Enterprise, and Conglomerate prospects and customers in Mumbai, focusing on organisations that run mission-critical software delivery at scale
Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close, including the longer procurement, vendor risk, and security review processes typical of regulated financial institutions
Provide hands-on account leadership throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform
Position GitLab against regulatory and compliance priorities (for example RBI, IRDAI, and SEBI guidelines on IT governance, outsourcing, cyber resilience, and data localisation), working with Solutions Architects and Security specialists on deployment options such as self-managed and GitLab Dedicated
Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, system integrators, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion
Develop and maintain detailed account plans for priority customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, risk and compliance, platform, infrastructure, procurement, and business leaders
Tailor your approach to each segment: a compliance- and risk-led value story for BFSI, and a modernisation-, productivity-, and consolidation-led story for enterprises and conglomerates with multiple business units
Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, legal, and support, to progress opportunities and deliver an excellent customer experience
Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams
Act as the voice of the customer by contributing product ideas to our public issue tracker, and by preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address BFSI and enterprise business challenges and clearly communicate long-term value and outcomes.
What you'll bring
Deep experience driving complex B2B software sales cycles with large enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS and infrastructure solutions that support the software development lifecycle
A track record selling into BFSI institutions in India, with an understanding of their buying behaviour, long evaluation cycles, vendor risk assessments, and procurement processes (experience across both BFSI and large enterprises or conglomerates is a strong plus)
Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large accounts across Mumbai
Strong understanding of modern software delivery, including CI/CD, secure development practices (DevSecOps, supply chain security), and cloud and infrastructure modernisation, with the ability to connect platform capabilities to customer outcomes
Working familiarity with the regulatory and compliance landscape for Indian financial institutions, including data residency, audit, and security expectations, and comfort discussing on-premises, private cloud, and hybrid deployment models
Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders such as CIOs, CTOs, CISOs, heads of engineering, and technology risk and compliance leaders
Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management
Experience working with system integrators and channel partners to co-sell and deliver in the Indian market
Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations, and coordinating internal resources to move opportunities forward
Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team, with the flexibility to meet customers in person across Mumbai
Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions
Some examples of our projects
Building and growing a territory plan for Mumbai that balances large BFSI institutions (banks, NBFCs, insurers, asset managers, payments and fintech) with high-potential enterprises and conglomerates, from new logo prospecting through long-term expansion on GitLab's AI-powered DevSecOps platform
Leading complex, multi-stakeholder sales cycles and partnering with Solutions Architects, Sales Development, Customer Success, system integrators, and channel partners to position GitLab as a trusted platform for modern software delivery, security, and compliance in regulated and large-scale environments
Helping BFSI customers consolidate fragmented toolchains and modernise legacy delivery pipelines while meeting regulatory, audit, and data-residency expectations
About the team
The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the India market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Москва
Workplace: Офис, Гибридный
Яндекс 360 — это цифровое пространство, объединяющее сервисы для общения, планирования и совместной работы. Мы ищем опытного DevRel-менеджера. Ждём, что вы умеете строить комьюнити и способны усилить команду системной стратегией.
Яндекс 360 — это цифровое пространство, объединяющее сервисы для общения, планирования и совместной работы. Мы популяризируем AI-инструменты в командах разработки и проводим интенсивные командные мероприятия, чтобы улучшать продукты внутри компании. После того как пройдёт испытательный срок и будет выстроена прочная база, вы будете работать с внутренней аудиторией.
Наши цели и KPI:
* обеспечивать узнаваемость и присутствие бренда Яндекса — для этого сотрудники выступают спикерами на ключевых конференциях;
* регулярно появляться в диджитал-поле: участвовать в подкастах и в других инициативах, присутствовать на LinkedIn;
* писать статьи от лица сотрудников на Хабре: в период испытательного срока — одна статья в месяц, потом надо увеличить количество до двух статей регулярно (при этом есть ресурс в виде технического писателя);
* публиковать TechPR-статьи и другие материалы;
* запускать разные форматы контента: видео, подкасты, спецпроекты, лендинги и прочее;
* продюсировать собственные мероприятия: митапы, клубы, командные мероприятия (хакатоны), интеграции с конференциями. При этом мы обычно проводим не больше 2–3 офлайн-событий в год и в основном фокусируемся на онлайн-формате.
Мы видим DevRel не просто как набор конференций, постов и встреч. Для нас это система, в которой технический контент, выступления, сообщества и мероприятия должны решать конкретные задачи: помогать бизнесу, укреплять бренд работодателя и развивать привлечение специалистов. Поэтому нам важно, чтобы сотрудник проявлял самостоятельность в работе.
Обязанности
DevRel-стратегия
Вы будете формировать и воплощать стратегию DevRel-направления. У нас уже есть цели и календарь активаций на 2026 год. Вам предстоит реализовывать их и вовремя корректировать тактику, учитывая бизнес-цели.
Развитие амбассадоров
Ваши задачи — самостоятельно искать новых спикеров и работать с уже имеющимися амбассадорами. Надо разработать стратегию: с одной стороны — помогать развитию новых спикеров, с другой — поддерживать более опытных, организовывать обучение, предоставлять мерч и выстраивать систему мотивации.
Организация мероприятий
Нужно будет придумывать интеграции для конференций Яндекса и проводить собственные конференции.
Создание технического контента
Предстоит создавать технический контент в роли DevRel-менеджера — вы будете главным двигателем этого процесса.
Требования
* Работали с технической аудиторией в DevRel, technical marketing, developer advocacy, technical employer brand или близкой роли
* Умеете быстро погружаться в технические продукты и разговаривать с инженерами на одном языке
* Понимаете специфику backend, infrastructure, DevOps, AI/ML или других инженерных направлений
* Самостоятельно ведёте проекты от постановки задачи до запуска
* Умеете работать со спикерами и превращать технический опыт в сильный контент
* Хорошо организовываете технические мероприятия и создаёте сообщества
* Можете работать с несколькими командами одновременно и договариваться без администраторов
* Способны формировать собственное профессиональное мнение и отвечать за качество результата
* Умеете работать с метриками и связывать DevRel-активности с целями бизнеса и найма
* Отвечаете не только за выход контента, но и за его качество и релевантность аудитории
Будет плюсом
* Работали в крупных технологических компаниях или с большими инженерными командами
* Запускали DevRel-проекты с нуля
* Получили техническое образование или имеете технический бэкграунд
* Работали как с внешними сообществами, так и с внутренней инженерной культурой
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
As a Senior Product Marketing Manager, you'll join our Product Marketing team and report to our Director of Product Marketing, working day to day with DevRel, Growth, Sales, Partnerships, and Product. Most of our customers find Qdrant before we find them. An engineer runs the open-source engine, spins up a free Qdrant Cloud cluster, and ships a prototype. Your job is to make sure that story ends in a production deployment and a commercial relationship.
You'll own how Qdrant is positioned at every step of that path: the docs page, the moment a team upgrades to a paid Cloud cluster, and the enterprise deal where we compete against known competitors. More and more of that research now happens inside AI chats and coding agents, so the messaging and tools you build have to hold up there as well as on a sales call.
WHAT YOU WILL OWN
- The messaging for our self-serve to sales path: what a developer hears while evaluating Qdrant, what changes when they upgrade to a paid Cloud cluster, and what their engineering leader hears when the team brings us in.
- Buyer scenarios for our main entry points, such as moving a self-hosted cluster to Qdrant Cloud, replacing a legacy keyword search engine, or adding retrieval to an AI agent. Each one ships as messaging, a proof point, and an asset that Sales and Growth can use the same week.
- Our competitive program: comparisons, battlecards, and objection handling that stay current with every release, with each claim backed by a benchmark, a customer, or a working demo.
- A win and loss program you design and run yourself, interviewing customers and account executives, and turning what you learn into changed messaging, pricing page copy, and product feedback.
- The AI workflows that scale your work: Claude skills that let account executives and solutions engineers pull the right talk track, comparison, messaging, or case study without waiting for you, and a research loop that turns call notes and interviews into updated assets.
- Launch messaging for Qdrant releases with Product, DevRel, and Growth, so every feature reaches developers through docs and community, and reaches buyers through sales.
WHO YOU ARE
- You have 6+ years in product marketing, with at least 4 of them on a developer-facing or data infrastructure product: databases, search, APIs, cloud infrastructure, or AI and ML tooling.
- You've owned product marketing for an enterprise-led sales motion, ideally in an open source product company. You have shaped activation and upgrade, and built the handoff into a sales-assisted deal. You can name the metrics you moved.
- You've spent time at a start up or scale-up, where you owned a product marketing area end to end without a playbook or a team behind you.
- You've built sales enablement that changed how a team sold, and you're comfortable on customer calls and in front of account executives.
- You're technical enough to earn an engineer's trust: you can run a quick start, read a code sample, and explain the trade offs between keyword, vector, and hybrid search without notes.
- You built AI tools that other people rely on, with the judgment and taste to spot when the output is wrong or not concise.
NICE TO HAVE
- You've worked alongside a DevRel team and know where product marketing ends and developer advocacy begins.
- Experience with partner and cloud marketplace marketing (AWS, Google Cloud, or Azure).
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Panama
Workplace: onsite
We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua.
The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners.
Key Responsibilities
Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama.
Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market.
Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities.
Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals.
Identify and assess regulatory and political risks and opportunities, and build strategies to address them.
Manage regulatory and political crises with clear action plans to limit business impact.
Build coalitions with businesses, trade associations, NGOs and civil society organizations.
Coordinate and manage external public affairs consultants and agencies in the region.
Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions.
Own the regional GR budget.
Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters.
Skills, Knowledge & Expertise
8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean.
Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region.
Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities.
Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable.
Experience in a tier-one multinational, in-house or as a consultant.
Excellent English and Spanish, written and spoken.
Degree in Law, Economics, Political Science, International Affairs or a related field.
Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences.
Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Mexico City, Mexico
Workplace: hybrid
We are looking for a Government Relations Manager for Mexico with a solid experience in addressing complex regulatory issues and establishing sustainable relations with the regulators and key opinion leaders. This position is needed to represent and advance inDrive’s interests in Mexico with national and state authorities and key opinion leaders.
Key Responsibilities
Cultivate and maintain strategic relationships with government officials, policymakers, regulatory bodies, and key industry leaders in Mexico.
Oversee platform licensing at the state level, ensuring compliance with regulatory requirements across Ride-hailing, Couriers, Intercity, Cargo, and other business verticals operated by inDrive. Manage the full licensing process, from identification to execution.
Develop and implement a national government relations (GR) strategy, including setting objectives, key results (OKRs), and detailed roadmaps and action plans.
Foster partnerships with key policy stakeholders, including businesses, trade associations, and civil society organizations.
Lead inDrive’s involvement with NGOs, industry unions, and associations.
Identify and assess regulatory risks and opportunities, and develop strategies to address them effectively.
Manage regulatory and political crises, formulating and executing action plans to mitigate impact.
Strengthen inDrive’s brand and visibility among policymakers, governments, third parties, thought leaders, and academic institutions.
Advocate for a regulatory environment in each market that supports and enables the growth of technology platforms like inDrive.
Formulate and manage the country-level GR budget.
Provide strategic guidance to internal stakeholders on policy, legislative, or reputational matters that may influence business performance and corporate reputation.
Collaborate with cross-functional teams (Growth, Legal, Communications, Finance, and Product) to ensure regulatory compliance and proactively address potential regulatory challenges.
Skills, Knowledge & Expertise
6+ years of experience in government relations, public policy, or a related field.
At least 3 years of experience in a tier-one multinational organization, either in-house or as a consultant, is highly desirable.
A degree in Law, Economics, Political Science, International Affairs, or a related field.
Proven track record in designing and executing public policy strategies and managing complex advocacy initiatives at both national and regional levels.
Excellent written and verbal communication skills in Spanish and English, with a demonstrated ability to engage with diverse partners on policy issues. Comfort in participating in challenging or controversial debates is essential.
Demonstrated success in building and maintaining strong relationships, with a leadership role in policy implementation and public affairs.
Deep understanding of legislative, regulatory, and political processes, particularly in highly regulated industries.
Experience in shaping regulatory frameworks and addressing complex legal and political issues is essential.
Prior experience in the ride-hailing or technology sectors is a plus.
Strong research and analytical skills, with the ability to synthesize complex policy and regulatory issues and communicate them clearly.
Exceptional ability to translate intricate regulatory matters into accessible language for diverse audiences.
Proven skills in strategic alignment, with the ability to connect company strengths to government opportunities and challenges.
Strong ownership and accountability for the areas of expertise under your responsibility.
Ability to collaborate effectively across functions at all levels within inDrive.
Self-motivated, adaptable, and calm under pressure.
Strong action-oriented mindset with a focus on delivering results.
A collaborative team player, comfortable navigating the ambiguity of cross-functional initiatives.
Strong project management skills, with an ability to manage multiple priorities effectively.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Pasig, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Quezon City, Metro Manila, Philippines
Neolytix is a healthcare services and technology organization that supports medical practices and healthcare businesses through specialized operational solutions. We operate with globally distributed teams and are committed to delivering operational excellence, maintaining strong compliance standards, and creating an engaging employee experience across all locations.
We are seeking an experienced, commercially minded
Human Resources Business Partner (HRBP)
to support leaders and employees across the Philippines, Latin America, and the United States. This individual will act as a strategic advisor and hands-on HR partner, helping business leaders build high-performing teams while ensuring fair, consistent, compliant, and people-centered HR practices.
The HRBP will partner with functional and operational leaders across the Philippines, Latin America, and the United States to align people strategy with business goals. The role is responsible for advising on employee relations, performance management, workforce planning, engagement, talent development, organizational change, and policy implementation.
This position requires a practical understanding of the challenges of managing distributed, multicultural teams. The successful candidate will be able to navigate regional employment practices, work effectively across time zones, maintain high levels of confidentiality, and balance employee advocacy with Neolytix’s operational and client-service requirements.
Key ResponsibilitiesRegional Business Partnership
Partner closely with business leaders across the Philippines, Latin America, and the United States to understand workforce priorities, operational needs, organizational challenges, and people-related risks.
Translate business objectives into regional people plans covering headcount planning, hiring, retention, performance, talent development, and employee engagement.
Provide proactive HR guidance to leaders on team structure, role clarity, manager effectiveness, internal mobility, succession planning, and organizational change.
Act as a trusted advisor and coach to people managers, supporting them in making fair, timely, and business-aligned people decisions.
Collaborate with HR, Operations, Finance, Talent Acquisition, Payroll, and Legal stakeholders to ensure coordinated people support across regions.
Identify regional trends, recurring employee concerns, and organizational risks; recommend practical and scalable improvements.
Employee Relations and Workplace Investigations
Manage and advise on sensitive employee-relations matters, including conduct concerns, attendance, performance issues, conflicts, grievances, workplace investigations, corrective action, and separations.
Ensure employee-relations matters are addressed promptly, objectively, confidentially, and with appropriate documentation.
Guide managers through performance improvement plans, coaching plans, written warnings, final notices, and other corrective-action processes.
Conduct or support workplace investigations in accordance with company policy, local employment requirements, and applicable escalation protocols.
Partner with HR leadership and legal counsel, as appropriate, on complex employee-relations matters and high-risk decisions.
Maintain consistency in the application of policies and employment practices while accounting for country-specific legal and cultural considerations.
Regional Compliance and Policy Administration
Support implementation and consistent application of Neolytix HR policies across the Philippines, Latin America, and the United States.
Maintain working knowledge of key employment-practice requirements applicable to supported regions, including employment classification, working hours, leave administration, wage-and-hour considerations, disciplinary practices, employee documentation, and separation processes.
Partner with local HR, Payroll, Finance, and external advisors to ensure appropriate country-specific compliance and documentation.
Identify policy gaps, process risks, and inconsistent practices; recommend updates that balance regional requirements with a cohesive global employee experience.
Support audit readiness and provide HR documentation, reports, and records as needed.
Escalate legal, regulatory, and employee-relations risks to HR leadership and appropriate internal or external counsel.
Performance, Talent, and Leadership Development
Support the design and execution of performance-management processes, including goal setting, performance reviews, calibration discussions, development planning, and performance-improvement processes.
Coach managers to give clear feedback, set measurable expectations, document performance concerns, and address issues early.
Partner with business leaders and Talent Acquisition on workforce planning, job design, hiring priorities, interview quality, and onboarding readiness.
Support talent reviews, succession planning, and identification of high-potential employees and critical roles.
Help implement leadership-development, manager-training, and employee-learning initiatives that build capability across regions.
Ensure career development and internal-mobility practices are equitable, transparent, and aligned with business needs.
Employee Engagement and Culture
Use employee-engagement surveys, pulse checks, retention data, exit-interview feedback, and manager input to identify cultural strengths and opportunities.
Partner with leaders to develop clear and measurable action plans in response to engagement and employee-experience findings.
Support initiatives that promote inclusion, recognition, effective communication, wellness, and connection among remote and distributed employees.
Facilitate or support manager conversations, employee listening sessions, and culture-building activities across regional teams.
Promote Neolytix values and reinforce a consistent, respectful, and accountable employee experience across the employee lifecycle.
HR Operations, Data, and Reporting
Maintain accurate, timely, and confidential HR documentation for supported employee populations.
Partner with HR Operations, Payroll, Benefits, and HRIS teams to resolve employee concerns and ensure smooth people processes.
Analyze regional people metrics, including attrition, retention, absenteeism, time-to-fill, engagement, internal mobility, performance outcomes, and employee-relations trends.
Develop reports and concise insights for business leaders and HR leadership, highlighting risks, root causes, and recommended actions.
Identify opportunities to streamline workflows, improve service delivery, standardize documentation, and automate recurring HR processes.
Ensure employee data is handled in accordance with company standards, access controls, privacy requirements, and applicable data-protection obligations.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Director of Developer Relations.
About the job
We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market.
The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb
Responsibilities
In this role, you’ll:
Serve
as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline.
Define
the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams.
Recruit,
mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling.
Guide
and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies.
Oversee
a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling.
Evolve
our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces.
Spearhead
Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations.
Act
as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field).
Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders.
Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience).
Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics.
Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts.
Desired:
Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion.
Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums.
An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks.
Location
This role will be remote and based in the USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100.
Based in the San Francisco Bay area, California: $324,480 - $405,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tokyo
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI.
We seek a Government Affairs professional to lead our Japan government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence.
There is no better time to join us in building this function as we shape the future of AI in Japan and across the region.
As our Manager of Government Affairs & Public Policy, Japan you will:
- Lead Japan Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across national, prefectural, and municipal levels in Japan.
- Dig Deep on AI Policy: Serve as the internal and external expert on Japan’s AI policy while monitoring key regulatory shifts. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business.
- Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate technical and business objectives into effective policy advocacy.
- Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, and trade bodies.
- Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders.
- Manage External Partners: Direct government relations consultants and trade associations in Japan.
- Ensure Compliance: Oversee compliance of all lobbying and political activities with relevant laws.
You may be a good fit for this career opportunity, if you have:
- Native fluency in Japanese and English.
- Political & Corporate Experience: 10 to 12+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience.
- Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications and its risks, with a proven track record of shaping relevant tech policies and regulations.
- National Security & Regulated Industries Background: Prior experience in or working closely with the defense sector, cybersecurity or national security apparatus is highly preferred given the strategic importance of AI to these fields. Experience working with regulated industries is also preferred.
- Procurement Experience: Proven experience supporting public-sector sales and government procurement teams is highly preferred.
- Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line.
- Excellent written and verbal communication skills: A proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences.
- Educational background: Bachelor's degree in a related field.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Office Based - London, UK
This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions.
Location: Office Based in London, England.
The role entails
Empathetic Engagement:
Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks.
Collaborative Problem Solving:
Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction.
True Ownership:
Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably.
Ubuntu Lifecycle Guidance:
Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes.
Knowledge Advocacy:
Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community.
Operational Reliability:
Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners.
What are we looking for in you
Communication Excellence:
Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
The Soft-Skill Edge:
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.
Academic Dedication:
Exceptional academic track record from both high school and university.
Educational Background:
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
On-Site Technical Leadership:
Based in our state-of-the-art London, UK office, you will serve as a key technical support resource for our local teams and employees.
Driven Mindset:
A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity:
Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud:
Using KVM or OpenStack.
Containers:
primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems:
Block, object, and network storage technologies.
System Networking:
Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity:
A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals:
Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Ottawa; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоLocation: Americas Time Zone (UTC -07:00 ~ UTC-04:00); 🌎 Please only apply if you are based in Americas timezones; The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w; Collaborate effectively with global colleagues across teams and time zones; Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role; Americas Time Zone (UTC -07:00 ~ UTC-04:00)
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