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Location: Almaty, Kazakhstan Workplace: hybrid The Freight vertical provides essential logistics solutions for Private and SMB clients. This role covers the EMEA & APAC regions, with a strong operational focus on Kazakhstan as well as broader EMEA and APAC expansion . The key purpose of this role is to own and drive the development and scalable growth of the Freight business. As a Business Development Manager, you will be responsible for end-to-end business expansion — including commercial performance, pricing and unit economics, analytics, go-to-market strategy, and cross-functional execution. You will validate and scale growth hypotheses, ensure sustainable GMV and revenue growth, and build repeatable business models across your target markets. Key Responsibilities Own business growth and expansion of the Freight vertical across Kazakhstan, EMEA, and APAC, including revenue, GMV quality, and unit economics. Develop and manage pricing and tariff models, ensuring sustainable margins and competitive positioning. Own unit economics calculations and continuously optimize business performance. Drive analytical deep dives into business funnels (supply, demand, conversion, retention) and identify growth opportunities. Generate, validate, and scale business, product, marketing, and operational hypotheses in cross-functional teams. Own go-to-market initiatives, including branding, positioning, and collaboration with Marketing teams. Define and develop CRM logic: segmentation, lifecycle management, retention, and reactivation mechanics. Coordinate antifraud initiatives with risk and antifraud teams to ensure healthy marketplace economics. Conduct market and competitor analysis and contribute to long-term Freight vertical strategy. Own P&L for the region / vertical: planning, monitoring, and optimization of core metrics. Lead BD team and manage cross-functional stakeholders (Product, Marketing, Operations, Risk) to deliver business results. Qualifications 3+ years of experience in business development, commercial operations, or growth management in a marketplace or logistics/freight business. Advanced Excel / Google Sheets skills (financial models, unit economics, P&L modeling, tariff design, cohort analysis). Strong track record in funnel analysis, hypothesis testing, customer development (CustDev), and KPI monitoring. Direct experience with pricing, tariff modeling, CRM systems, and customer lifecycle management. Ability to independently analyze complex data, challenge assumptions with logic, and translate high-level strategy into clear execution frameworks. Strong execution and delivery mindset with the ability to work autonomously, decompose complex problems, and focus on high-impact initiatives. Excellent leadership and cross-functional stakeholder management skills. High level of empathy, resilience, and a constructive, low-toxicity approach to teamwork. Knowledge of SQL, Python, or A/B testing frameworks is a plus. Fluent English. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a International Tax Lead based in Cyprus to take ownership of tax compliance, advisory, and structuring across our EMEA and APJ markets. This is a hands-on, high-impact role with direct exposure to international tax planning, transfer pricing, and M&A transactions in a fast-paced environment. You will work closely with the global Head of Tax, regional finance leads, and external advisors to manage tax risk, support business expansion into new markets, and ensure our group is well-positioned structurally and operationally Key Responsibilities Participating in the tax structuring of the Group's international operations and tax risk management Participating in the development of the operational structure and assessment of tax risks associated with conducting business in foreign countries Setting up processes for tax compliance in the countries where the Group operates Participating in the analysis of tax aspects concerning significant commercial, technical, and other projects of the Group in its countries of presence, international operations, as well as contracts and policies Participating in the development of procedures to improve the Group's tax efficiency and tax risk management Supervising communications with tax authorities, forming the company's legal position, and preparing responses and documentation related to tax requests, as well as analyzing documents required to defend the company’s position Transfer Pricing - Monitor local TP requirements across EMEA and APJ, coordinate with advisors, and support arm’s length pricing for new intercompany transactions. M&A & Transactions - Support tax due diligence on acquisitions and investments: reviewing target tax profiles, identifying exposures, and summarising findings for deal teams, and manage post-acquisition integration of inherited tax risks. Manage tax authority inquiries and audits: preparing responses, reconciling accounts, maintaining audit-ready records, and coordinating with local counsel. Build and maintain relationships with tax authorities across key jurisdictions and represent the group’s legal and technical positions. Skills, Knowledge & Expertise Bachelor’s degree in Accounting, Finance, Economics, Law, or a closely related field. 5+ years of dedicated tax experience within a multinationals or Big 4 accounting firm. Strong working knowledge of tax law (CIT, VAT, WHT), ideally with hands-on compliance and advisory experience. Prior exposure to M&A tax due diligence, deal structuring, or post-acquisition integration is a must. Experience with EMEA and/or APJ tax frameworks (direct and indirect taxes) is highly valued. Prior experience with Netsuite, Workday or other ERP systems is a plus. Excellent command of English (Advanced) Highly organized, proactive, and capable of managing multiple deadlines in a fast-paced environment. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 58 000 EUR gross. Final benefits may vary depending on the location.

Location: Pretoria, South Africa Workplace: hybrid We are hiring a Senior Media Manager to lead regional media strategy and execution across Southern and Central Africa, aligning media investments with business objectives and growth targets. The role will own multi-market media budgets, optimize channel performance, and drive measurable business impact across brand and performance campaigns. You will lead agency partnerships, oversee cross-market media governance, and mentor media specialists to ensure strong execution and consistent regional standards. You will also drive media innovation, advanced measurement, and campaign optimization to maximize ROI and commercial outcomes. Key Responsibilities Strategic Leadership & Fiscal Ownership End-to-End Strategic Vision: Formulate and execute the overarching annual media strategy and vision for Southern and Central Africa, aligning media investments directly with regional P&L and long-term business goals. Annual Budgetary Management: Autonomously manage, allocate, and optimize the multi-market media budget, driving financial efficiency, forecasting accuracy, and commercial ROI across all channels. Senior Stakeholder Management: Serve as the primary media authority and trusted advisor to regional executive leadership, translating complex media dynamics into executive business insights. Cross-Regional Governance & Team Mentorship Sub-Saharan Governance: Lead and govern media strategy across Southern Africa while providing strategic direction, quality assurance, and functional oversight for Central Africa markets. Remote Functional Leadership: Provide strong professional mentorship, coaching, and day-to-day strategic guidance to the Central Africa Media Specialist (based remotely), building technical capability and ensuring unified regional standards. Channel Mix, Innovation & Ecosystem Growth Omnichannel Growth Strategy: Architect comprehensive upper-, mid-, and lower-funnel cross-channel strategies (online, offline, performance, and brand) tailored to distinct market maturity levels across Sub-Saharan Africa. Innovation & Advanced Formats: Drive regional innovation roadmaps by piloting emerging media channels, advanced measurement tools, and integrated influencer frameworks. Agency Governance & Commercial Procurement Agency & Partner Management: Lead high-level agency relationships, performance evaluations, fee negotiations, and commercial terms across regional agency partners, platforms, and major media owners. Measurement, Analytics & Business Impact Business-Centric Analytics: Establish advanced measurement frameworks to evaluate media performance against hard business outcomes (sales growth, market share, CAC), turning complex analytics into decisive strategic actions. Full Campaign Lifecycle Autonomy: End-to-end ownership of major regional tentpole campaigns, from initial brief framing and media strategy through execution, continuous optimization, and executive post-campaign debriefs. Skills, Knowledge & Expertise Regional media strategy and multi-market budget management Strong expertise in brand, performance, and omnichannel marketing Media planning, campaign optimization, and ROI measurement Agency management, commercial negotiations, and partner relations Data-driven decision-making, analytics, and business performance measurement Cross-functional leadership, stakeholder management, and team mentorship Media innovation, emerging channels, and influencer marketing Strong understanding of Southern and Central African media landscapes Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: onsite As the Sr. Talent Sourcer, you will drive candidate discovery, market intelligence, and pipeline strategy across key business functions. Key Responsibilities Act as the full owner of sourcing and candidate engagement strategies for active vacancies, driving pipeline quality and efficiency from start to finish while ensuring a positive experience for candidates and stakeholders. Own talent insights activities: manage stakeholder expectations anticipate potential hiring risks and build strong partnerships with recruiters, hiring managers, and cross-functional teams. Proactively analyze external labor market data - talent availability, competitor hiring activity, and compensation trends - to keep the company's talent acquisition strategy aligned with market dynamics. Play a key role in building strategic talent mapping in close collaboration with business leaders, recruitment teams, and PnC partners, including identifying hard-to-fill roles, emerging critical skills, key talent sources, and common career paths to priority positions. Actively develop and maintain professional talent networks and continuously improve the internal candidate database to support faster and more effective sourcing. Skills, Knowledge & Expertise 3+ years of talent sourcing, recruitment, or talent intelligence experience, preferably within high-growth, technology, or complex corporate environments. Proven track record of pipeline generation for niche, hard-to-fill, and executive-level positions. Demonstrated history of delivering data-driven market insights directly to senior leadership. Deep expertise in advanced sourcing techniques. Hands-on proficiency with modern ATS, CRM tools, and talent intelligence platforms. Ability to look beyond immediate vacancies to build sustainable, long-term talent pipelines. Strong interpersonal skills with the ability to influence hiring managers, manage expectations, and challenge assumptions using data. Passion for market research, data analysis, and translating conversion rates into actionable business recommendations. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Passenger Incentives Economics Manager to join our Marketplace Efficiency team and own the day-to-day operations of passenger incentives across inDrive markets. You will manage incentive budgets, operate and optimize discount and reward mechanics, analyze their impact on passenger growth and marketplace economics, and work closely with Analytics, Tech, Finance and Marketinh teams to make incentive management increasingly data-driven and automated. This is a hands-on role with a direct impact on the passenger side of the marketplace, offering the opportunity to work across multiple countries and emerging markets and influence how incentives are designed, allocated and scaled. Key Responsibilities Manage the weekly passenger incentives budget across countries and incentive mechanics, ensuring effective budget allocation and pacing. Operate and optimize the portfolio of passenger discounts, rewards and other monetary incentive mechanics based on business objectives and performance. Monitor incentive performance using data and dashboards, analyze uplift, incrementality, CPAR and net revenue impact, and identify opportunities to stop, scale or adjust initiatives. Work with Analytics and Tech to develop and improve tools, models, monitoring and automation for incentive management and budget allocation. Translate business needs into clear requirements and drive their implementation with analysts, engineers and product teams. Prepare regular performance insights and recommendations based on data. Continuously improve operational processes and move incentive management from manual decisions towards automated, algorithm-driven solutions. Skills, Knowledge & Expertise Degree in Economics, Finance, Business, or a closely related field is required. 3+ years of experience in operations, revenue management, growth, strategy, analytics or consulting. Hands-on experience with pricing, incentives, promotions or revenue management — including setting up initiatives, testing them and measuring their impact. Strong analytical skills and experience working with large datasets; advanced Excel skills. Solid understanding of unit economics, incrementality and A/B testing, including the use of control groups to measure the true impact of incentives. Understanding of marketplace dynamics and how passenger-side incentives can affect supply, demand and the driver side of the marketplace. Experience translating business needs into requirements for Product, Analytics or Tech teams and driving initiatives through to delivery. Strong ownership and execution skills, with the ability to structure ambiguous problems and make data-driven decisions. Strong stakeholder management and communication skills. Fluency in English. Would be a plus: Experience working across multiple countries or regions. SQL, Python or experience with BI tools such as Tableau or Power BI. Experience with loyalty, cashback or points-based products. Experience working with ML-driven targeting or recommendation systems. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 64 700 EUR Gross. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: hybrid As our Regional Operations Supervisor – Vehicle Branding , you will own the end-to-end lifecycle of our vehicle branding initiatives across Latin America—from vendor management to driver activation and financial governance. You will serve as the operational bridge between fleet partners, call center teams, agencies, and key internal departments (Legal, Procurement, Finance) to maximize brand presence on the road. Key Responsibilities Regional Campaign Execution: Oversee and manage vehicle branding projects end-to-end across multiple LATAM countries. Vendor & Fleet Management: Direct daily operations with external agencies, production vendors, and fleet partners for material manufacturing, wrapping, and quality control. Performance & KPI Tracking: Monitor and analyze monthly branding KPIs, wrap longevity, and campaign performance for each country and city. Driver Acquisition & Call Center: Manage call center workflows for driver outreach, wrap appointment scheduling, follow-ups, and driver onboarding. Incentives & Payouts: Structure, verify, and coordinate monthly driver branding incentives and payment distributions. Budget & Financial Governance: Manage branding budgets, Purchase Orders (POs), invoice matching, and monthly financial closures. Cross-Functional Alignment: Work closely with Legal, Procurement, and Finance on contracts, addendums, vendor onboarding, and payment processing. Reporting & Dashboards: Maintain and update operational trackers and reports for branded vehicles, driver statuses, payouts, and ROI. Expansion & Launches: Support new branding initiatives, strategic fleet partnerships, and city/country expansion launches across LATAM. Skills, Knowledge & Expertise Experience: 3+ years of experience in operations, project management, vendor management, logistics, fleet operations, or similar roles, ideally in a fast-paced, multi-country environment. Experience in Rideshare, Delivery, or Mobility tech is a huge advantage Geographic Scope: Proven track record working with or managing vendors and teams across LATAM markets. Financial & Analytical Skills: Experience managing budgets, POs, invoices, and tracking operational KPIs using Excel / Google Sheets. Vendor Control: Strong background in contract management, agency coordination, and physical production/wrap execution. Languages: Native/Fluent Spanish & Advanced English Soft Skills: Outstanding communication, cross-functional project management, problem-solving, and leadership abilities. Job Benefits Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Bogotá, Colombia Workplace: hybrid inDrive is a global mobility platform built on fairness: passengers and drivers agree on the price together. We are building a Loyalty Program that rewards passengers for riding with us and gives them real value, not endless promotions. As Partnership Manager, Loyalty, you will own the benefits side of that program globally, across all of inDrive's markets. You will shape the value proposition across three types of benefits: external benefits co-funded by banks, financial groups and consumer brands; internal benefits funded by inDrive; and product benefits built into the app. You will bring partners on board and turn conversations into signed agreements that work in practice, and you will run experiments across all three until we find the mix that passengers actually adopt. You will be the first dedicated hire on this workstream, reporting directly to the Global Director of Loyalty. Disclaimer: CVs in Spanish will NOT be considered. Key Responsibilities Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer. Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance). Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams. Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger. Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer. Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption. Work with Product and Fintech teams so every agreement can run on our native product and wallet. Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value. Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership. Represent inDrive in front of partner executives across our markets. Skills, Knowledge & Expertise 6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces. A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands. Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain. Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements. Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results. Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI. Fluent Spanish and English. How you work You influence without authority, moving several internal teams and an external partner at once. You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams. You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship. You are comfortable building from zero, with no closed playbook. You communicate clearly with executives and work autonomously through long negotiation cycles. You care about fair value for passengers, not only about the size of the funding. Nice to have Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets. Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa. Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later. Background in ride-hailing, delivery or mobility. Having launched a partner program from scratch. Interest in purpose-driven initiatives. Location and team Scope: Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond. Location: Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia. Reports to: Global Director of Loyalty. Works with: Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.

Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Research Specialist to help shape marketing and product decisions across 47 countries through customer research and data-driven insights. You will partner with teams across the business to explore customer needs and business questions, independently manage research projects from defining the approach to presenting findings, and combine quantitative and qualitative data to uncover meaningful patterns and opportunities. The role involves working with both research agencies and in-house tools, as well as contributing to ongoing research initiatives across different business areas. Key Responsibilities Informational and research support of marketing and product initiatives and decisions. Helping to solve business tasks connected with understanding clients. Participating in activities concerning supporting current tracking studies (BHT, CHURN) for several verticals (delivery, finance). Conducting ad-hoc full cycle research projects (from setting tasks together with the internal client and choosing methodology to results presentation and feedback implementation. Carrying out researches with the aid of both DIY tools and research agencies including: Filling in on updating briefs, defining the methodology and research design, briefing the agency, controlling tools quality, project flow and reporting. Providing analytical, data based insights and recommendations for the defined business task, presenting the results to the team or organizing of the presentation When using DIY, creating the tools, analytics and reporting (analytical note or full report) Keeping the research repository updated with the latest projects timely Analyzing available data (both qual and quant), identifying connections, looking for insights, trends, answering questions and tasks based on previous research data and external data available. Skills, Knowledge & Expertise Higher education in Sociology, Statistics, Marketing, Economics, or a related field. 2+ years of relevant experience in a research agency and/or on the client side. Hands-on experience in quantitative research projects, with a good understanding of both quantitative and qualitative research methods. Strong proficiency in Excel / Google Sheets and PowerPoint / Google Slides. Strong analytical, communication, and presentation skills, with the ability to turn research findings into clear and actionable insights. Advanced English (C1), both written and spoken. Nice to have Experience with SPSS, R, and/or Python. Familiarity with AI tools for research, data analysis, and process automation. Spanish language skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Panama Workplace: onsite We are looking for a senior Regional Public Policy & Government Affairs Manager to lead inDrive's government relations across Central America and the Caribbean. The role covers 8 markets: Panama, Guatemala, Dominican Republic, Costa Rica, El Salvador, Honduras, Jamaica and Nicaragua. The role is based in Panama City or Guatemala City. You will represent and advance inDrive's interests with national and local authorities, shape the regulatory environment for technology platforms in the region, and work closely with our regional leadership and external public affairs partners. Key Responsibilities Build and maintain strategic relationships with government officials, policymakers, regulators and industry leaders across the 8 markets, with a strong focus on Panama. Design and lead the regional government relations and public affairs strategy, including objectives, OKRs, roadmaps and action plans for each market. Proactively shape regulation for ride-hailing and other tech platforms, anticipating regulatory changes and positioning inDrive early rather than only reacting to authorities. Oversee platform licensing and regulatory compliance across Ride-hailing, Couriers, Intercity, Cargo and other inDrive verticals. Identify and assess regulatory and political risks and opportunities, and build strategies to address them. Manage regulatory and political crises with clear action plans to limit business impact. Build coalitions with businesses, trade associations, NGOs and civil society organizations. Coordinate and manage external public affairs consultants and agencies in the region. Strengthen inDrive's brand and visibility with policymakers, think tanks and academic institutions. Own the regional GR budget. Advise Growth, Legal, Communications, Finance and Product teams on policy, legislative and reputational matters. Skills, Knowledge & Expertise 8+ years of experience in government relations, public affairs or public policy, ideally with regional (multi-country) scope in Central America and/or the Caribbean. Strong, active network with government and regulatory stakeholders in Panama, plus a solid understanding of how policy and regulation work in the other markets of the region. Private-sector public affairs experience: a proven track record designing and executing public affairs and advocacy strategies, not only ensuring compliance with authorities. Experience in technology, digital platforms or consumer industries (e.g. FMCG) is highly desirable. Experience in a tier-one multinational, in-house or as a consultant. Excellent English and Spanish, written and spoken. Degree in Law, Economics, Political Science, International Affairs or a related field. Strong analytical skills, with the ability to translate complex regulation into clear language for different audiences. Comfortable in challenging or controversial debates, with strong ownership and cross-functional collaboration. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid The Global Tax Team is looking for an experienced Senior Tax Specialist to anchor our direct income tax compliance and US GAAP tax reporting from India. Working closely with our US-based Senior Tax Compliance & Reporting Manager, you will own the data, calculations and documentation behind the group's quarterly and annual income tax provision under ASC 740, and support the corporate income tax compliance cycle for our legal entities worldwide. This is a hands-on, detail-driven role at the centre of the group's tax reporting cycle. You will work across a large multinational footprint, coordinate with external preparers and local finance teams in multiple regions, and help build a reporting process that is accurate, auditable and increasingly automated. Key Responsibilities US GAAP tax provision (ASC 740): Prepare the quarterly and annual income tax provision for group legal entities — current and deferred tax, deferred tax proofs, effective tax rate reconciliation, valuation allowance assessments and return-to-provision true-ups. Uncertain tax positions: Support the identification, measurement and documentation of uncertain tax positions (ASC 740-10 / FIN 48), including the roll-forward and supporting memoranda. Direct tax compliance: Coordinate the end-to-end corporate income tax compliance cycle across our entities — data gathering, validation against the general ledger, instructing and managing external preparers, technical review of draft returns and book-to-tax reconciliations, and approval of advance/estimated tax payments. India compliance support: Support Indian direct tax obligations for the local entity, including corporate income tax returns, TDS/withholding compliance, tax audit requirements and related filings. Account reconciliation: Reconcile current and deferred income tax accounts, maintain tax payable and tax receivable schedules, and track withholding tax credits and foreign tax credits across jurisdictions. Reporting & disclosure support: Prepare inputs for income tax disclosures and supporting schedules, and support data collection for Pillar Two / GloBE and country-by-country reporting. Audit & controls: Support statutory auditors and local tax authority reviews by preparing documentation, reconciling positions and drafting responses. Maintain evidence of tax process controls in line with SOX readiness requirements. Legislative monitoring: Track direct tax law changes in key jurisdictions and assess their impact on the provision, the effective tax rate and compliance obligations. Calendar management: Maintain the global direct tax compliance calendar and provision timetable, and drive adherence to close deadlines. Process improvement: Identify and implement improvements to tax data collection, provision workpapers and reporting — reducing manual re-keying, strengthening data integrity and shortening the close cycle. Skills, Knowledge & Expertise Education: Bachelor's degree in Accounting, Finance, Commerce, Economics or a related field. Certification: Chartered Accountant (CA) qualified, or CPA / Master's in Taxation or equivalent. Strongly preferred. Experience: 6+ years of direct tax experience in an international company or a Big 4 / large consulting firm, with a substantial portion dedicated to income tax accounting and corporate income tax compliance. US GAAP provision: Demonstrable hands-on experience preparing income tax provisions under ASC 740 — current and deferred tax, effective tax rate reconciliation, valuation allowances, return-to-provision and uncertain tax positions. Experience supporting a multi-entity, multi-jurisdiction provision is a strong advantage. Direct tax compliance: Proven track record managing corporate income tax compliance cycles, including reviewing returns and workpapers prepared by external firms and reconciling them to the financial statements. Indian tax: Working knowledge of Indian direct tax — corporate income tax, TDS, tax audit and related filing requirements. International tax awareness: Familiarity with the modern international tax landscape — BEPS, Pillar Two / global minimum tax, withholding taxes, double tax treaties and transfer pricing documentation requirements. Technology stack: Hands-on experience with ERP systems (NetSuite, Workday or comparable) and strong Excel/Google Sheets skills. Experience with tax provision software (e.g. ONESOURCE Tax Provision, Longview) or data tools (Alteryx, Power BI) is highly desirable. Controls: Exposure to SOX or comparable internal control environments, and comfort documenting and evidencing tax process controls. Soft skills: Strong analytical and project management skills, high attention to detail, and the ability to work to a fixed close calendar across time zones. Work style: A self-starter who thrives in a fast-paced, high-growth environment while managing multiple priorities and deadlines. Language: Advanced command of English, written and spoken. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Islamabad, Pakistan Workplace: hybrid The AI Solution Delivery team is expanding its capabilities in NLP to build production-grade AI products. We are looking for a Senior Data Scientist to architect, build and deploy complex models for automating customer support operations. You will be responsible for selecting the right technical approaches and ensuring the scalability of our solutions. A proven track record in applying advanced NLP techniques to real-world problems is required. Key Responsibilities Lead the entire machine learning model lifecycle, from initial research and hypothesis testing to production deployment and maintenance Translate complex business goals into well defined data science problems and quantifiable metrics Design and develop robust, scalable machine learning systems from scratch, including data analysis, annotation, and processing pipelines Contribute to the overall system architecture and integrate ML models with existing backend services and infrastructure Monitor and maintain deployed models, proactively identifying and addressing issues like concept drift to ensure consistent performance Support the development and growth of other team members through mentorship and participation in onboarding programs Drive continuous improvement by automating repetitive tasks and proposing innovative solutions that lead to significant business impact Communicate complex technical concepts and findings clearly and concisely to both technical and non technical stakeholders Skills, Knowledge and Expertise 5 years of professional experience in a data science or machine learning role with deep focus on NLP. Previous software engineering experience is preferrable. An academic background in a quantitative field such as Computer Science, Mathematics, or a related discipline will be a plus Expert level proficiency in Python and its core data science libraries (e.g., Pandas, NumPy, Scikit learn). Deep expertise in classic machine learning and deep learning techniques, with a strong understanding of advanced mathematics relevant to these fields. Experience with ML system design and MLOps practices for building, testing, deploying, and monitoring models in a production environment. Proven experience with event systems, deployment environments, and maintaining production services. Familiarity with technologies for streaming, batch, and async data processing. Strong understanding of software system design principles and the ability to contribute to architectural discussions. Experience in experimental design to validate hypotheses and measure the effectiveness of solutions. A solid grasp of security, risk, and control concepts in a production environment. Conditions & Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation. We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end. Key Responsibilities Own the AV data workstream end to end. Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets Build the team from zero. Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth Management : Manage ML engineers' charter across the cluster Set technical direction across disciplines. Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence Partner with leaders across the organization. Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery Own external partnerships. Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data Balance research and delivery. Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule Skills, Knowledge and Expertise 10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale Bachelor's degree in Computer Science, Engineering, or a related field Nice to have: AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development Advanced degree (MS or PhD) in ML, robotics, or computer vision Experience operating in emerging markets, and comfort building where the playbook does not exist yet Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Jakarta, Indonesia Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 70 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle Machine Learning Engineer , who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in computer vision is essential. Key Responsibilities Develop, deploy, and maintain machine learning models and systems Conduct in-depth data analysis, preparation, and processing Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing Follow established security guidelines and identify potential risks Collaborate with peers to review and ensure designs are effective, flexible, and reusable Solve issues and provide feedback for engineering design and delivery processes Ensure that features are deployed according to requirements and operate without unintended side effects Create and maintain comprehensive documentation for models and processes Monitor and support deployed solutions to ensure they meet performance expectations Actively seek out information and internal solutions to ensure reusability and adoption of common technologies Our expectations 3+ years of experience in the Field. Previous software engineering experience is preferrable Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data). Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics. Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle. Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes. The ability to design solutions using common design patterns and various design tools. Experience in experiment design and the ability to validate the credibility of information from various sources. A solid understanding of the business value of delivered features. Strong problem-solving skills, with an emphasis on using technical facts and reasoning. Excellent communication and collaboration skills, including active listening and the ability to build consensus. A strong drive for continuous self-development and a collaborative mindset for contributing to communities. Ability to balance quality and speed depending on the case, and justify your decision Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers English communication skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite The Quality Assurance Group Lead combines advanced quality assurance expertise with people management, mentoring, and quality control — ensuring the consistency, accuracy, and effectiveness of quality evaluations within an assigned region, workflow, or operational scope. This role sits between QA Specialist and QA Manager, leading a team of 5–7 QA Specialists within inDrive's CS Operational Excellence department, and reports directly to the QA Manager. Key Responsibilities Lead a team of 5–7 QA Specialists within the assigned scope Distribute and prioritize workload across the team Coach, mentor, and develop QA Specialist competencies Monitor individual and team performance against quality KPIs Conduct regular 1:1s, team meetings, and performance reviews Conduct quality audits and second-level reviews of QA Specialist evaluations Ensure consistent application of quality governance frameworks and evaluation standards Act as the escalation point for complex quality-related questions and methodology disputes Lead calibration sessions to align monitoring results across the team Resolve disagreements related to monitoring results or evaluation methodology Identify trends, recurring mistakes, and systemic quality issues within the assigned scope Prepare quality insights, summaries, and action plans for stakeholders Support the implementation of new QA methodologies, monitoring scenarios, and process updates Participate in QA automation and process-improvement initiatives Provide data-driven recommendations to QA management based on monitoring results Skills, Knowledge & Expertise 3+ years of experience in Customer Support, Quality Assurance, or Operational Excellence Proven experience in quality monitoring, evaluations, and calibration processes Experience coaching, mentoring, or formally coordinating the work of others Experience working in multi-team or multi-vendor (BPO) environments — preferred Strong knowledge of quality frameworks, monitoring methodologies, and calibration standards Excellent analytical skills with the ability to identify trends and systemic patterns Strong written and verbal communication skills; ability to present findings clearly Demonstrated ability to collaborate across functions and levels of the organization Proficiency with QA platforms, dashboards, reporting tools, and performance analytics systems Ability to manage competing priorities and work effectively in a fast-paced environment Bilingual proficiency in Spanish and English (spoken and written) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid inDrive's Forecasting product turns large-scale marketplace data into daily and monthly forecasts of the company's core supply, demand and financial metrics. These forecasts are the backbone of target setting, financial planning and scenario analysis for business teams and leadership. We are looking for a Senior Analyst to own this product: the quality and credibility of the numbers, the planning processes they feed, and the story behind every deviation. You will take over a working production solution (Python, BigQuery) and keep it reliably serving the business — but the core of the role is not modeling for its own sake. It is understanding how the business works: how pricing, incentives, marketing and market events move metrics, how those metrics connect to each other, and what decision-makers need from a forecast to plan with confidence. Key Responsibilities Business & planning Own the forecast as a decision-making product: track plan vs actual, decompose variances into business drivers (seasonality, pricing, incentives, marketing, external events), and explain in business terms why the numbers changed Support company planning cycles: provide forecast baselines for target setting and budgeting, and align assumptions with finance and business stakeholders Build and run scenario ("what-if") analysis for planned interventions: pricing changes, incentive and marketing spend, product launches, market expansion Maintain the dependency logic connecting supply, demand and financial metrics, so that forecasts stay mutually consistent and aggregate correctly across markets Translate ambiguous business questions into measurable forecasting problems; communicate assumptions, uncertainty and limitations clearly to both business and technical audiences Forecast production Run and monitor recurring daily and monthly forecasts: data completeness, sanity checks, run-over-run drift Investigate anomalies end to end — from inputs and business transformations to forecast outputs — getting to the business reason, not just a technical fix Improve models pragmatically: baselines, honest validation, and model choices driven by measurable planning value rather than sophistication. Keep the solution maintainable: readable Python, documentation, versioned changes Skills, Knowledge and Expertise 4+ years in analytics, forecasting or planning roles — for example marketplace or product analytics, demand planning, or decision science Strong understanding of how a business is planned: plan/fact cycles, target setting, driver-based models, unit economics. You see business metrics as a connected system, not as isolated time series Practical command of time-series forecasting — seasonality, holidays, external regressors, structural breaks, missing data — enough to own and improve production models Confident Python (pandas ecosystem): able to maintain and extend an existing production codebase Advanced SQL and experience with large datasets in a cloud data warehouse Rigorous validation habits: appropriate baselines, no data leakage, error metrics tied to business impact Ownership mindset: comfortable investigating issues across data, model, and integration boundaries Professional working proficiency in English and the ability to defend a number in front of senior stakeholders Nice to have: Background in mobility, marketplaces or other supply-and-demand systems Experience supporting financial planning, S&OP or budgeting processes Econometrics and causal inference; marketing-response models (adstock, saturation, investment payback) Hierarchical forecasting across multiple markets Experience owning or supporting production batch pipelines; BigQuery, Git-based workflows, CI/CD Technology environment Python (pandas, NumPy, scikit-learn, Prophet), BigQuery, Databricks, Git and GitHub Actions. This is an analyst role in an engineering-friendly environment: you should be at home in this stack, but deep ML engineering is not the core of the job. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Lima, Peru Workplace: hybrid We are looking for a data-driven Senior Product Marketing Manager to own the strategy, execution, and continuous optimization of our customer lifecycle and product engagement initiatives. Key Responsibilities Campaign Preparation and Execution: Independently create, schedule, and execute marketing campaigns (email, push notifications, WhatsApp, in-app messages, banners) across multiple customer segments. Optimize campaigns for delivery across time zones, devices, and customer preferences. Ensure compliance with legal standards such as GDPR and other regional requirements. Audience Segmentation: Design and implement custom segmentation strategies based on multidimensional criteria such as behavior, demographics, orders and ride history, and engagement levels. Maintain dynamic customer segments that update automatically as data changes. Trigger Campaign Configuration: Build and manage multi-step automated workflows, such as re-engagement, loyalty program adoption, or upselling campaigns, with minimal supervision. Test and troubleshoot triggers to ensure proper execution and alignment with the customer lifecycle. Testing and Optimization: Plan, execute, and document A/B and multivariate tests for key campaign elements, including design, timing, and messaging. Use insights from testing to implement data-driven improvements across campaigns. Perform regular performance reviews to refine optimization strategies. Reporting and Analysis: Generate detailed reports on campaign performance, interpreting metrics like open rates, CTRs, conversions, and ROI. Present data insights to stakeholders and provide actionable recommendations to improve rider and driver engagement. Collaboration and Mentoring: Collaborate with cross-functional teams (content, design, analytics) to deliver campaigns. Provide guidance and support to junior CRM specialists, including peer reviews and knowledge sharing. Skills, Knowledge & Expertise CRM Platform Proficiency: Independently execute at least five end-to-end campaigns quarterly using advanced CRM platform features (e.g., Bloomreach, Salesforce Marketing Cloud, HubSpot). Build at least three advanced automations quarterly, such as multi-step workflows with branching logic (e.g., loyalty or churn prevention campaigns). Complete at least two courses with intermediate certification for Bloomreach or demonstrate equivalent expertise. Data Analysis and Reporting: Create detailed reports with data visualizations for at least five campaigns quarterly, incorporating metrics like open rates, conversion rates, and ARPPU. Work with datasets using tools like Excel or Google Sheets with advanced functions (e.g., INDEX/MATCH, QUERY). Present campaign insights to stakeholders in three formal presentations with actionable recommendations. Digital Marketing Expertise: Apply intermediate-level knowledge of digital marketing strategies, including personalization, retargeting, and customer journey mapping. Assist in the strategic planning of at least two multi-channel campaigns integrating email, WhatsApp, in-app, banners, and push notifications. Advanced Data Handling: Segment audiences dynamically based on real-time data, using at least three different criteria simultaneously. Ensure data compliance by implementing processes that align with GDPR/CCPA requirements for all campaigns. English Proficiency: Write comprehensive campaign briefs and reports in English, ensuring accuracy and clarity. Lead or co-lead three cross-functional meetings in English, presenting updates or insights confidently. Advanced Testing and Optimization: Conduct and analyze A/B tests for at least five campaigns quarterly, including testing subject lines, offers, layouts, and timing. Implement changes based on test results, achieving measurable improvements in key KPIs (e.g., a 5 statistically significant lift in conversion). Communication Deliverability: Monitor and resolve deliverability issues for campaigns. Use tools like Postmaster Tools or delivery reports to troubleshoot spam issues and optimize sender reputation. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.