Location: Los Angeles, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE:PUNJABI
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Sacramento, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: PASHTO
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: New York, NY, United States
LANGUAGE
: Ukranian US-Based Interpreter
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
New York, NY, United States
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Koreatown, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE:
KOREAN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Manhattan, NY, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: VIETNAMESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: rochester, NY, United States
Language: American Sign Language (ASL) US-Based Interpreter
Location: Remote
We are currently looking for both VRI-On Demand US-Based ASL interpreter. An ASL interpreter will provide sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs.
Candidate Qualifications:
E
xperience working as an interpreter (preferred, but not required)
An associate or bachelor’s degree (preferred, but not required)
Interpreter certification
RID Certification
Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing-impaired persons, communication service providers, instructors and administrators
Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet
Excellent written communication skills
Ability to work independently and within a team
Responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Adhere to guidelines for NAD-RID Code of Professional Conduct
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
Possess the ability to quickly learn and implement new and changing technologies
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
Additional Requirements:
Computer or Laptop
Windows 10 or higher
Steady wired internet connection
At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps
Webcam
USB wired headset
Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green.
Location: Dallas, TX, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: SWAHILI
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Phoenix, AZ, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: KINYARWANDA
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Manhattan, NY, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: UKRAINIAN
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Yokohama, Japan
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: Japanese
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Long Beach, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE:
CAMBODIAN/KHMER
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Los Angeles, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: PORTUGUESE
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Adams Morgan, WA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
Language:
Amharic
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Los Angeles, CA, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE:
WOLOF
Requirements:
90% English proficiency
Steady wired internet connection
USB Wired headset
Windows 10 or MacOS
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Monthly payments
Per minute or fixed Rate.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Manhattan, NY, United States
WE ARE HIRING EXPERIENCED INTERPRETERS PER MINUTE!!!
LANGUAGE: PORTUGUESE
Requirements:
85% English proficiency
Steady wired internet connection
USB Wired headset
Windows 8+ or mac
Interpretation experience is a plus
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
Fully remote position with a clear schedule
Full-time or part-time position
Immediate availability to start working after onboarding
Internal training
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Team Lead – AR (RCM)
Accounts Receivable & Denials · US Healthcare
EXPERIENCE
4–5 Yrs AR · 1+ Yr TL
FUNCTION
Operations – RCM
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Experience gate —
This role requires 4–5 years of US healthcare AR experience, of which a minimum of 1 year must be as a Team Lead with formal team ownership (targets, coaching, reviews). SME/mentor-only profiles without TL accountability will not qualify.
About the Role
The Team Lead – AR runs a pod of AR associates on live US provider accounts — owning the day’s output, the queue, the quality, and the people. This is a floor-leadership seat: you carry targets, run huddles, unblock associates in real time, and answer for your pod’s numbers in the weekly review.
You still know the work cold — when a complex denial or an angry payer call needs handling, you can take the headset.
Key Responsibilities
Run the Pod
Own daily allocation and queue management across assigned AR buckets — the right accounts, worked in the right order, by the right people.
Drive daily productivity and quality targets; track per-associate output and intervene early, not at month-end.
Run daily huddles — payer updates, error patterns from QA, and priorities for the shift.
Own the Outcomes
Answer for pod-level metrics — resolution rate, aged-AR movement, appeal TAT, and quality scores — in weekly reviews with the AM/Manager.
Handle escalated accounts and complex denials personally when needed.
Partner with QA on calibration and turn audit findings into floor-level fixes.
Build the People
Coach associates on payer-specific nuances, documentation quality, and call handling.
Manage shift adherence, leave planning, and floor discipline for the pod.
Identify and develop Sr Associate potential; give structured input into appraisals.
Skills & Experience
Must-Have
4–5 years of hands-on US healthcare AR (provider side), with strong denials and appeals depth.
Minimum 1 year as a Team Lead with formal ownership of team targets, coaching, and performance conversations.
Command of AR metrics and the levers behind them — you can explain why a bucket moved, not just that it did.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Preferred
Experience running a pod across multiple clients or specialties.
Exposure to workforce basics — shrinkage, occupancy, and staffing math.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Strict — confident spoken and written English for payer calls, floor communication, client notes, and weekly reviews with management.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with billing/EHR platforms and MS Excel for allocation, tracking, and pod-level reporting.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Pod resolution / collection rate against target.
Aged-AR movement (90+/120+) for the pod.
Pod quality score (QA) and calibration adherence.
Productivity vs. target, shift adherence, and pod attrition.
Hiring Process
Aptitude & Skill based assessment.
Domain & operations interview (RCM knowledge, scenarios).
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.