Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, MIDDLE EAST
Team: Monetization
Location: Middle East
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, Middle East owns new revenue execution across the Middle East market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, Middle East is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger Middle East market penetration
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, EU
Team: Monetization
Location: European Union
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, EU owns new revenue execution across the European Union market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, EU is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger EU market penetration
Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, UK
Team: Monetization
Location: United Kingdom
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, UK owns new revenue execution across the United Kingdom market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, UK is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger UK market penetration
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Location: Global (Remote)
Workplace: Remote
SALES DIRECTOR, US
Team: Monetization
Location: United States
Reporting to: Head of Monetization
ROLE OVERVIEW
Rwazi sells enterprise AI-powered decision intelligence subscriptions.
The Sales Director, US owns new revenue execution across the United States market.
This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling.
This is revenue ownership, not relationship management.
CORE MANDATE
The Sales Director, US is accountable for:
- Closing new enterprise subscription revenue
- Expanding ARR within existing accounts
- Driving pipeline-to-close efficiency
- Maintaining structured deal discipline
- Representing Rwazi at executive buyer level
KEY RESPONSIBILITIES
- Own full-cycle enterprise sales (land and expand)
- Maintain predictable forecast accuracy
- Navigate complex buying committees
- Align product capabilities with enterprise pain points
- Close multi-year subscription contracts
- Drive expansion within multi-department enterprise accounts
ROLE IMPACT
- Increased ARR
- Higher win rates
- Larger deal sizes
- Stronger US market penetration
Location: Global (Remote)
Workplace: Remote
RECRUITER
Team: People
Location: Flexible / Remote
Reporting to: Recruitment Lead
ROLE OVERVIEW
Rwazi scales through disciplined talent acquisition.
The Recruiter executes the hiring engine — sourcing, screening, coordinating, and progressing high-quality candidates through structured evaluation pipelines.
This role ensures hiring velocity without compromising talent bar.
The Recruiter does not simply fill roles.
They move qualified candidates through a structured, high-signal system.
CORE MANDATE
The Recruiter is accountable for:
- Generating qualified candidate flow
- Maintaining structured candidate progression
- Preserving evaluation rigor
- Reducing time-to-interview and time-to-offer
- Ensuring strong candidate experience
This is an execution-critical role within the hiring pipeline.
KEY RESPONSIBILITIES
SOURCING & PIPELINE EXECUTION
- Source candidates across prioritized channels
- Maintain proactive outreach cadences
- Build candidate pools ahead of immediate demand
- Track sourcing effectiveness by channel
CANDIDATE SCREENING & SIGNAL FILTERING
- Conduct structured screening interviews
- Assess alignment against defined role rubrics
- Filter for capability, ownership mindset, and execution ability
- Maintain clear candidate documentation
INTERVIEW COORDINATION & PROGRESSION
- Schedule and manage interview stages
- Ensure timely feedback collection
- Reduce bottlenecks in hiring workflows
- Maintain candidate momentum through the funnel
CANDIDATE EXPERIENCE
- Communicate clearly and professionally
- Maintain responsiveness and transparency
- Uphold Rwazi’s reputation in the talent market
RECRUITING METRICS & DISCIPLINE
- Track funnel conversion rates
- Maintain accurate pipeline reporting
- Identify drop-off patterns and escalate issues
ROLE IMPACT
Strong performance in this role results in:
- Faster hiring cycles
- Higher-quality candidate shortlists
- Reduced interview fatigue for hiring managers
- Predictable pipeline health
- Stronger employer brand perception
WHAT THIS ROLE IS NOT
- Not passive resume sorting
- Not job posting only
- Not administrative scheduling support
- Not lowering bar to fill seats
This role requires judgment, pace, and structure.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- 2–5+ years in recruiting (startup or high-performance environments preferred)
- Experience hiring across multiple functions (Product, Ops, Finance, etc.)
- Strong structured interviewing ability
- Clear written and verbal communication
- Ability to operate with speed and organization
- Comfort working in metric-driven environments
Candidates may come from startup recruiting, marketplace hiring, agency environments, or internal talent acquisition teams.
CULTURAL FIT
We value recruiters who:
- Protect the hiring bar
- Move quickly without chaos
- Maintain high ownership
- Operate with clarity and professionalism
- See recruiting as a system, not a task
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Quality of sourced candidates
- Funnel discipline and pipeline clarity
- Communication clarity
- Speed without compromise
- Ability to maintain candidate momentum
SUMMARY
The Recruiter powers the execution layer of Rwazi’s hiring engine.
This role ensures high-quality talent flows predictably into the organization as we scale.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Build enterprise-grade AI agents for healthcare: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Discover where agents will make an impact: Ground-up discovery is a critical part of the role. Work closely with providers, payers, RCMs and pharmaceutical companies to identify new use cases and opportunities for AI Agents to deliver impact for their business. You should be our customer’s trusted advisor, and be able drive strategic decisions for our customers.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the platform and healthcare roadmap: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Develop net new agentic healthcare products that can cut costs and drive revenue in the healthcare ecosystem.
- Build AI agents for major health insurance networks that handle detailed questions like "what's my co-pay for a primary care visit?" and "how many physical therapy sessions do I have left?"
- Develop voice and chat agents for nonprofit healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Degree in a technical or related field, or equivalent professional experience.
- Genuine interest in healthcare and improving patient/member experiences
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Global (Remote)
Workplace: Remote
Product Analyst
Location: Global (Remote)
Reports to: VP of Product
Employment Type: Full-time
MISSION AT RWAZI
Rwazi’s AI-powered SaaS platform serves enterprise clients who rely on decision-grade data and actionable intelligence.
The Product Analyst owns the quantitative visibility layer of the product.
This role analyzes user behavior, product performance metrics, feature adoption, and retention signals to inform product strategy and roadmap decisions.
The Product Analyst ensures product decisions are grounded in evidence, not intuition.
CORE MANDATE
The Product Analyst is accountable for:
- Measuring and interpreting user behavior across the SaaS platform
- Tracking feature adoption, engagement, and retention metrics
- Identifying friction points and drop-offs
- Translating behavioral data into actionable product insights
- Providing structured recommendations to VP of Product
This is a product intelligence role embedded inside product execution.
KEY RESPONSIBILITIES
USER BEHAVIOR ANALYSIS
- Track user journeys across dashboards, workflows, and modules
- Identify usage frequency patterns across accounts
- Analyze session depth, repeat usage, and expansion signals
- Detect behavioral differences across verticals and enterprise segments
FEATURE PERFORMANCE & ADOPTION
- Monitor new feature launch performance
- Track adoption velocity and engagement rates
- Identify underutilized features and diagnose causes
- Support A/B testing and experiment analysis
RETENTION & EXPANSION METRICS
- Measure account-level retention and churn indicators
- Identify signals predictive of expansion or contraction
- Build cohort analyses across industries and client tiers
PRODUCT KPI GOVERNANCE
- Define and maintain core product metrics
- Ensure data accuracy and consistency across dashboards
- Maintain product performance reporting cadence (weekly/monthly)
INSIGHT GENERATION & STRATEGIC INPUT
- Translate data into clear, structured insights
- Provide recommendations to VP of Product and cross-functional teams
- Surface early warning signals affecting product health
ROLE IMPACT
Strong performance in this role results in:
- Data-driven roadmap decisions
- Faster detection of product friction
- Improved feature adoption rates
- Higher retention and expansion metrics
- Reduced reliance on anecdotal product feedback
This role strengthens the intelligence behind product evolution.
WHAT THIS ROLE IS NOT
- This is not a passive reporting role
- This is not general business analytics disconnected from product
- This is not ad-hoc dashboard building only
This role requires structured reasoning, proactive insight generation, and product fluency.
QUALIFICATIONS AND PROFILE
We are looking for individuals who demonstrate:
- 3–6+ years in product analytics or SaaS analytics roles
- Strong fluency in SQL, data modeling, and analytics tooling
- Experience working closely with Product teams
- Ability to conduct cohort analysis, funnel analysis, and retention modeling
- Strong quantitative reasoning and pattern recognition
- Comfort translating data into executive-level insights
Candidates may come from high-growth B2B SaaS, marketplace platforms, or data-intensive environments.
CULTURAL FIT
We value analysts who:
- Think in systems and causal relationships
- Question assumptions and validate with data
- Prefer clarity over complexity
- Move quickly and iterate
- Are comfortable operating with executive visibility
This role is suited for individuals who enjoy turning behavioral data into product advantage.
HOW CANDIDATES ARE EVALUATED
Candidates are evaluated based on:
- Their ability to interpret behavioral product data
- Clarity and rigor of their analytical reasoning
- Experience building actionable product insights
- Comfort working with ambiguity and incomplete signals
- Their ability to influence product decisions through evidence
We prioritize demonstrated analytical capability and product impact over resumes alone.
SUMMARY
The Product Analyst ensures Rwazi’s product evolves based on measurable user behavior and performance signals.
This role strengthens the product intelligence layer and enables disciplined, data-driven product growth.
Location: Australia
Workplace: remote
Overview
Are you passionate about languages, writing, and quality evaluation? We are launching an exciting language evaluation project and are looking for Mandarin-speaking experts to join our team.
In this role, you will contribute to training AI systems to better understand, generate, and refine language by performing structured evaluation and writing tasks, all from the comfort of your home and on a flexible schedule.
What you will do:
- Evaluate AI-generated responses for accuracy, grammar, and cultural relevance.
- Identify issues and provide refined, high-quality rewritten responses.
- Create natural prompts and responses in Mandarin to improve conversational datasets.
- Collaborate with global teams to help improve AI language models.
Project Details:
- Duration: 4 weeks.
- Rate: $40USD/hour
- Commitment: ~10 to 20 hours/week (flexible schedule).
- Job Type: Freelance contract.
- Location: Remote
Requirements:
- Background as a teacher (preferred but not a must) or experience in teaching/writing in Mandarin.
- Excellent written communication and strong grammatical accuracy.
- Familiarity with cultural nuances in Mandarin.
- Comfortable with structured tasks such as: preference ranking (factuality & locality), prompt-response writing, grammaticality checks, provision & improvement of text.
Note: Please do not use VPNs or IP-masking tools during the recruitment process — our security system requires accurate regional verification.
Job reference: #L1-CC1
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: Remote
Workplace: remote
About Truv:
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.
About the Job:
We are seeking a Lead Technical Account Manager to serve as a trusted advisor to our Public Sector clients. This role combines deep technical expertise with strong relationship management skills to drive product adoption, customer satisfaction, and business outcomes in a high-growth environment.
What You’ll Do
Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.
Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.
Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.
Create and deliver training programs for customer teams.
Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.
Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.
Partner with Product and Engineering teams to advocate for customer needs and provide market feedback.
Document best practices and contribute to internal knowledge base, guide customers through platform updates, new feature releases, and technical changes.
Who You Are
5-7+ years of experience in servicing state and federal agencies, solutions architecture, or similar customer-facing technical role within B2B SaaS
Proven track record at early-stage startups (50-200 employees)
Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture
Ability to build custom demos, RFP process, data/security requirements, compliance and other procurement requirements
Enterprise account management or implementation experience essential
Strong analytical and problem-solving capabilities
Outstanding communication skills with ability to explain technical concepts to various audiences
Bachelor's degree in Computer Science, Engineering, or related field, Masters preferred
Ability to travel up to 30% of work days.
Success Metrics
Customer retention and expansion rates.
Technical implementation success rates.
Time-to-value for new customers.
Customer satisfaction and NPS scores.
Product adoption metrics.
Technical issue resolution times.
Customer health scores.
Revenue growth within accounts.
Benefits
Competitive salary and equity package.
Fully Remote.
Health, dental, and vision benefits.
401(k)
Flexible time off.
Work with cutting-edge technology and innovative customers.
Learn from experienced leadership team from top tech companies.
High-impact role with clear growth trajectory.
Opportunity to shape the future of financial data access.
Location: Taiwan (Remote); Canada (Remote); Australia (Remote); China (Remote); USA (Remote); UK (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing a high volume of customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Minnesota, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are seeking a Senior Data Center Diagnostic & RMA Specialist to own advanced hardware troubleshooting and RMA lifecycle management within our production data center environments. This role serves as the escalation point for complex server and firmware-related issues that impact system reliability and fleet availability.
You will be responsible for deep diagnostics across enterprise server platforms, performing structured root cause analysis, validating failed components, and managing end-to-end warranty replacement processes with OEM vendors. This is a hands-on technical role with direct impact on hardware reliability, SLA performance, and operational scalability.
You will work on-site in one of our data centers, collaborating closely with L1/L2 technicians, infrastructure engineers, and vendors to reduce repeat failures and improve overall hardware quality across the fleet.
You will work out of our
Minnesota
data center location.
Your responsibilities will include:
Perform advanced firmware and hardware diagnostics on enterprise server platforms, including CPU, memory, PCIe devices, GPUs, storage subsystems, and power components
Troubleshoot complex hardware failures using system logs, BMC/IPMI interfaces, BIOS diagnostics, and vendor-specific tooling
Act as the primary escalation point for L1 and L2 technicians on high-impact hardware incidents
Conduct structured root cause analysis and document findings to prevent repeat failures
Own the full RMA lifecycle, including validation of failed components, warranty claim creation, vendor coordination, tracking, and resolution
Interface directly with OEM vendors to escalate recurring hardware defects and drive corrective action
Analyze hardware failure trends and report metrics such as repeat RMA rates and component reliability
Develop and standardize diagnostic playbooks, troubleshooting workflows, and hardware validation procedures
Validate replacement components prior to redeployment into production environments
Collaborate cross-functionally with data center operations, procurement, and engineering teams to improve hardware lifecycle processes
Contribute to reducing MTTR and improving fleet-wide reliability through process improvements and knowledge sharing
We expect you to have:
5+ years of hands-on experience working with enterprise server hardware in a production data center environment
Deep understanding of x86 server architecture, including CPUs, memory, PCIe devices, storage controllers, GPUs, and power subsystems
Strong experience performing firmware and BIOS/BMC diagnostics and upgrades
Advanced Linux command-line troubleshooting skills, including log analysis and hardware-level diagnostics
Experience working with remote management interfaces such as IPMI, iDRAC, iLO, or equivalent
Proven experience managing hardware RMA processes and working directly with OEM vendors
Ability to conduct structured root cause analysis and document technical findings clearly
Familiarity with hardware monitoring systems and failure trend analysis
Strong ownership mindset and ability to operate independently in mission-critical environments
High proficiency in spoken and written English
It will be
an added bonus
if you have:
Experience performing board-level diagnostics and component-level repair (SMD rework)
Familiarity with data center networking equipment and basic network troubleshooting
Experience supporting GPU-dense or high-performance compute environments
Valid driver’s license
Compensation
We offer competitive salaries, ranging from
$112,700.00 - $140,800.00
OTE (On Target Earnings) based on your experience and skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Warsaw, Poland
Dentons Business Services EMEA is the operational backbone of Dentons, one of the world's leading global law firms. We support legal teams across Europe, the Middle East, and Africa with top-tier business services, helping to deliver exceptional value to our clients.
At DBS EMEA, we believe in innovation, collaboration, and continuous improvement. Our diverse team supports key areas such as finance, IT, HR, and marketing, ensuring operational excellence at every level.
About the Role
Dentons Europe is seeking a Europe Head of Opportunity Management to lead a high-impact Proposals and Credentials team across the region. The team, based in Poland, is essential to the strategy of Dentons Europe and the commercial success of our firm. You will shape the journey of the team to be the center of excellence that is client-focused, efficient and effective. The team handles a steady workload of multi-jurisdictional pitches and proposals. Managing a team of four, you are an inspiring professional that brings technical expertise as well as people development skills. This is a senior, highly visible and strategic position, reporting to the Europe Clients & Markets Director.
You will be responsible for:
Setting the vision, strategy and standards for opportunity and proposals management across Dentons Europe.
Designing and embedding robust processes, tools and policies that improve win rates, profitability and client experience.
Leading and developing a high‑performing team of opportunity / proposal professionals.
Personally leading and overseeing major, high‑value pitches, panel reviews and RFPs for our most promising opportunities.
Working in close collaboration with our Head of Pricing, Head of Client Development and Head of Practices and Sectors, to ensure consistent go to market strategy, market positioning and a “one firm” approach.
Building a collaborative, inclusive and high-trust team culture that encourages shared ownership, constructive challenge and continuous improvement across proposals team.
The successful candidate will combine deep proposals expertise with strong stakeholder management, commercial acumen and a practical, tech‑enabled mindset.
Responsibilities
Strategic Leadership
Develop and own the global/regional Opportunity Management strategy, aligned with Dentons’ firmwide and client strategies.
Define what “best‑in‑class” opportunity management looks like for Dentons and create a roadmap to achieve it.
Serve as a trusted advisor to senior partners and leadership on major opportunities and panel reviews.
Team Leadership & Management
Lead, coach and inspire a hybrid team of proposal / opportunity professionals (and related roles), fostering a high‑performance, collaborative culture.
Set clear objectives, KPIs and development plans for team members.
Build and manage capacity and resourcing for the team, including collaboration with country and Practice and Sector MBD teams.
Major Proposals & Strategic Clients
Direct and, where appropriate, personally lead the end‑to‑end management of strategic proposals for the firm’s largest and most complex opportunities (e.g. global panel appointments, major cross‑border tenders, key client RFPs).
Shape win-strategies and value propositions in collaboration with partners, sector leaders and BD colleagues.
Ensure all proposal documents are client‑centric, compelling, commercially sound and aligned with Dentons’ brand and market positioning.
Process, Policy & Governance
Design and implement a consistent proposals methodology, including standardised stages, roles and responsibilities, timelines and quality standards.
Develop and roll out clear go / no‑go and bid qualification policies, ensuring disciplined pursuit decisions that align with strategic priorities and profitability thresholds in line with the region’s Market Positioning, DEI and Specialisation policies.
Introduce robust governance around opportunity pursuit, including escalation paths, approvals and risk checks.
Content, Tools & Technology
Oversee the development and maintenance of a centralised proposals knowledge base (e.g. content libraries, CVs, experience records, case studies, standard responses).
Evaluate, select and optimise technology platforms that support opportunity and proposal management (e.g. RFP / proposal automation tools, the firm’s CredsBank experience database, CRM and pipeline management tools, collaboration platforms).
Drive continuous improvement and adoption of tools and data to increase efficiency, insight and quality.
Collaboration & Stakeholder Management
Build strong relationships with partners, Business Development, Risk and other key stakeholders.
Work closely with Key Client Development team and Practice teams, to align opportunity management with client plans and growth targets.
Share best practice, training and guidance to enhance opportunity management capability across the firm, including involvement in the firm’s flagship training programs.
Continuous Improvement & Insight
Analyse win/loss data, pricing outcomes and client feedback to drive improvements in pursuit strategy, content and processes.
Track market trends in legal procurement, panel management and client buying behavior, and embed these insights into Dentons’ approach.
Champion innovation in proposals, including use of design, storytelling, digital formats and technology‑enabled solutions.
Requirements
Significant experience (10+ years) in proposal / bid / opportunity management within professional services; experience in a large law firm or comparable partnership environment is strongly preferred.
Proven track record of leading major, complex and multi‑jurisdictional bids and RFPs, ideally for international or global clients.
Strong understanding of proposal management technologies, such as proposal automation tools, content libraries, experience databases, CRM and collaboration platforms; ability to drive adoption and optimisation of these tools.
Experience designing and implementing go / no‑go frameworks, bid qualification criteria and opportunity governance.
Excellent stakeholder management skills, with the confidence and credibility to influence senior partners and leadership.
Outstanding written and verbal communication skills, with a sharp eye for detail and quality.
Strong project management skills, with the ability to manage multiple deadlines and stakeholders under pressure.
Commercial mindset, with an understanding of pricing, profitability, and the drivers of successful client relationships.
Strategic thinker who can translate vision into practical, scalable processes.
Highly collaborative, with a low‑ego, service‑oriented approach.
Resilient, adaptable and comfortable operating in a fast‑moving, entrepreneurial environment.
Client‑centric mindset and a passion for continuously improving the client experience.
Comfortable challenging constructively and pushing for higher standards.
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Veterinary care for your pet provided by PetHelp
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
Location: Annapolis, MD
Position Objective:
Responsible for all phases of Surgical Supply Chain Distribution activities including, inventory control, case cart preparation and supply distribution. Monitors and maintains surgical unit supply and patient equipment par levels to ensure that the evolving needs of staff and patients are met.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prepares daily case carts for surgical areas.
Reports supplies and/or equipment outages to the appropriate coordinator for action; Processes supply returns to ensure accurate inventory levels; Processes requisitions for non-stock supplies.
Checks sterilization expiration dates and rotates stock of med/surgical supplies on a regular basis. Removes outdated supplies according to established procedure.
Performs periodic analysis of usage patterns and makes recommendations to appropriate personnel regarding standardization and usage.
Responsible for maintaining assigned inventory locations and consignment supplies; Coordinates and communicates loaner equipment and technical support when necessary
Assist in breaking down the case carts in the decontamination as needed
Assist with emptying all washers and putting away the instruments trays according to the service line
Assist with emptying the sterilization rack
Assist with cleaning the case carts through the cart washers
Educational/Experience Requirements:
High School Diploma or equivalent required
Required License/Certifications:
N/A
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$20.10 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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Location: New York; San Francisco; London
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for Forward Deployed ML Engineers who want to work at the intersection of deep technical work and direct customer impact. As an ML FDE, you’ll partner with leading AI companies and foundation model labs to help them achieve state-of-the-art performance on their most demanding workloads: LLM serving, model training (SFT, RLHF), audio pipelines, scientific computing, and more. You’ll help teams reach outcomes most engineers can’t on their own.
The FDE team today includes world-class software engineers, computational scientists, ML engineers, and former founders. We’re looking for people with strong engineering fundamentals, deep curiosity across the AI stack, and energy for working directly with customers on hard problems.
WHAT YOU’LL WORK ON:
- Work hands-on with companies like Suno, Cognition, and Meta to architect and optimize production AI workloads on Modal
- Contribute to open-source projects (members of the team are active contributors to SGLang) and publish technical content that demonstrates Modal’s capabilities across the AI stack
- Collaborate with Modal’s product and sales teams, contributing to the platform as both an engineer and a product stakeholder
- Build trusted relationships with technical leaders (CTOs, VPs of Engineering, ML leads) at companies doing frontier AI work
- Conduct technical demos, experiments, and proofs of concept that make Modal’s performance advantages tangible
YOU MAY BE A FIT IF:
- You have 2+ years of professional ML engineering experience, ideally with hands-on work in inference optimization, model training, GPU programming, or ML infrastructure
- You’re familiar with the serving (e.g., vLLM, SGLang) and training (e.g., slime, verl, TRL) toolchains and can go deep on at least one (you don’t need all of them)
- You’re a strong communicator who can go deep on technical architecture with an engineering team and clearly articulate tradeoffs to technical leadership
- You have a genuine interest in working directly with customers: you find it energizing to understand someone else’s problem and help them solve it
- You’re willing to work in person in New York City, San Francisco, or Stockholm
NICE-TO-HAVE:
- Side projects, open-source contributions, or published work you’re proud of in ML or systems performance
Location: Japan (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are building a rigorous, verifiable evaluation suite of Terminal-Bench tasks designed to test the limits of large language models on multilingual software challenges. Our goal is to measure multilingual robustness across prompt language effects, non-English data processing, and complex locale/encoding edge cases in terminal workflows.
We are seeking experienced native-speaking software engineers to design, build, and validate these benchmarks. You will create high-signal, high-quality tasks that genuinely test a model's ability to handle multilingual environments without relying on English translation crutches.
Note this is a remote, freelance opportunity
WHAT YOU’LL DELIVER
- Task Engineering: Evaluating Coding Agents.
- Asset Creation: Build realistic task environments using datasets and files in your native language. Crucially, these assets must remain in the target language to genuinely measure multilingual handling.
- Prompting & Translation: finding failure points where AI does not work, in your native language
- Implementation & Verification: Support the development of robust solutions (reference implementations) and write highly reliable, deterministic verifier scripts (using rubric-based judging only when strictly necessary).
- Calibration & Execution: Analyze execution logs and calibrate task difficulty (Easy to Very Hard) using standard Terminal-Bench run configurations against various model tiers (Haiku, Sonnet, Opus).
- Quality Assurance: Participate in a rigorous, 4-layer human quality control process (creation, human review, calibration review, and audit) alongside automated LLM-based checks to ensure fairness, grammatical accuracy, and benchmark integrity.
QUALIFICATIONS
- Experience: 1+ years in software or prompt engineering.
- Background: Proven track record at leading technology companies and/or graduation from top-tier engineering universities.
- Language: Native or near-native fluency, with a deep understanding of its grammar, register, and phrasing rules. High English proficiency.
- Technical Stack: Strong proficiency in Python, standard shell scripting, and data processing.
- Workflow: Extensive experience with Terminal/CLI-based development workflows and a working familiarity with coding agents.
- Domain Expertise: Deep technical understanding of multilingual text processing pitfalls, including:
- Encoding/decoding robustness and Unicode normalization.
- Locale-dependent conventions (collation, casing, non-Gregorian dates).
- Text I/O, toolchain interoperability, and safe string operations.
- (For specific languages) Bidirectional/RTL handling, font fallbacks, and rendering/typography in UI or artifacts.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.We are building a rigorous, verifiable evaluation suite of Terminal-Bench tasks designed to test the limits of large language models on multilingual software challenges. Our goal is to measure multilingual robustness across prompt language effects, non-English data processing, and complex locale/encoding edge cases in terminal workflows.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 15-20 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Next, complete a GenAI assessment to evaluate your skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Korea (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are building a rigorous, verifiable evaluation suite of Terminal-Bench tasks designed to test the limits of large language models on multilingual software challenges. Our goal is to measure multilingual robustness across prompt language effects, non-English data processing, and complex locale/encoding edge cases in terminal workflows.
We are seeking experienced native-speaking software engineers to design, build, and validate these benchmarks. You will create high-signal, high-quality tasks that genuinely test a model's ability to handle multilingual environments without relying on English translation crutches.
Note this is a remote, freelance opportunity
WHAT YOU’LL DELIVER
- Task Engineering: Evaluating Coding Agents.
- Asset Creation: Build realistic task environments using datasets and files in your native language. Crucially, these assets must remain in the target language to genuinely measure multilingual handling.
- Prompting & Translation: finding failure points where AI does not work, in your native language
- Implementation & Verification: Support the development of robust solutions (reference implementations) and write highly reliable, deterministic verifier scripts (using rubric-based judging only when strictly necessary).
- Calibration & Execution: Analyze execution logs and calibrate task difficulty (Easy to Very Hard) using standard Terminal-Bench run configurations against various model tiers (Haiku, Sonnet, Opus).
- Quality Assurance: Participate in a rigorous, 4-layer human quality control process (creation, human review, calibration review, and audit) alongside automated LLM-based checks to ensure fairness, grammatical accuracy, and benchmark integrity.
QUALIFICATIONS
- Experience: 1+ years of industry experience in software engineering.
- Background: Proven track record at leading technology companies and/or graduation from top-tier engineering universities.
- Language: Native or near-native fluency, with a deep understanding of its grammar, register, and phrasing rules. High English proficiency.
- Technical Stack: Strong proficiency in Python, standard shell scripting, and data processing.
- Workflow: Extensive experience with Terminal/CLI-based development workflows and a working familiarity with coding agents.
- Domain Expertise: Deep technical understanding of multilingual text processing pitfalls, including:
- Encoding/decoding robustness and Unicode normalization.
- Locale-dependent conventions (collation, casing, non-Gregorian dates).
- Text I/O, toolchain interoperability, and safe string operations.
- (For specific languages) Bidirectional/RTL handling, font fallbacks, and rendering/typography in UI or artifacts.
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.We are building a rigorous, verifiable evaluation suite of Terminal-Bench tasks designed to test the limits of large language models on multilingual software challenges. Our goal is to measure multilingual robustness across prompt language effects, non-English data processing, and complex locale/encoding edge cases in terminal workflows.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 15-20 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Next, complete a GenAI assessment to evaluate your skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
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ОфисSan Francisco, CA; New York, NY
УдалённоМожно работать из любой страны
УдалённоAustralia
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УдалённоTaiwan (Remote); Canada (Remote); Australia (Remote); China (Remote); USA (Remote); UK (Remote)