Location: United Kingdom; Dublin; United States; New York; Sofia; Germany; Portugal; Poland; Madrid; Boston; Amsterdam; Bulgaria
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for back-end engineers to expand the functionality of our system. There is flexibility in staffing engineers on projects across the company, depending on the project, your specific responsibilities might include:
- Building and maintaining our platform on top of our cutting-edge voice models, which are used by millions of users.
- Improving our existing products to ensure that they’re intuitive, powerful and make innovative use of our research team’s latest break-throughs. This could involve adding significant functionality, or building integrations with other common consumer/enterprise solutions.
- Maintaining and strengthening our internal infrastructure as we scale and grow to ensure that our products remain live, performant and secure.
- Collaborating closely with engineers and others from the Frontend, Growth and Sales teams to understand, and design solutions for our customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking enthusiastic software engineers who can showcase solving impressively hard problems with artifacts such as past projects, or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Familiarity with common software and system design patterns and infrastructure including APIs, cloud infrastructure tools, storage solutions, data structures etc.
- Knowledge about test design and security fundamentals.
- Bonus:
- Experience with Kubernetes.
- Experience with Stripe or other payment processing providers.
- Basics about how AI models work.
LOCATION
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоUnited Kingdom; Dublin; United States; New York; Sofia; Germany; Portugal; Poland; Madrid; Boston; Amsterdam; Bulgaria
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Atlanta, US
Austin, US
Denver, US
New York, US
San Francisco, US
Seattle, US
Washington DC, US
Canada
About the Role
The Security Platform team is an infrastructure/developer tools group tasked with building and operating powerful, resilient, and secure infrastructure and systems that enable other engineering teams to deliver products to our customers efficiently and securely. We are responsible for secrets management, internal certificate authorities/PKI, machine and workload identity, and more. We are not a policy, audit, or compliance team, but rather an infrastructure engineering/software development one.
Responsibilities
You’ll build and operate secure and resilient distributed systems for secrets and key management, running across our network that spans more than 310 cities in over 120 countries. Our focus is strengthening/re-architecting internal PKI and machine/workload identity. You’ll run and support the systems we build, both in an operational sense and by helping other internal developers use them. You will participate in the On Call rotation for emergency incident response. You’ll consult on the design and architecture of new systems and products to ensure they are built securely and use our services correctly.
Required skills
Production software development:
Experience designing, building, and maintaining production software in Go, C, C++, Rust, or comparable languages. We value systems-oriented engineering experience, not familiarity with a particular language alone.
Production infrastructure ownership:
Experience both building and operating critical production services or infrastructure, including debugging failures, recovering service, and improving reliability. Ability to reason about distributed systems and their failure modes.
Linux/UNIX proficiency:
Hands-on experience administering and troubleshooting Linux/UNIX systems in production.
Security engineering:
Experience developing or operating software or systems designed to provide security capabilities or enforce security boundaries. This can be part of a broader software or infrastructure engineering role; a dedicated security job title is not required.
Applied cryptography:
A working understanding of symmetric and asymmetric cryptography and public key infrastructure (PKI), sufficient to make sound implementation choices using established libraries and protocols. Experience designing new cryptographic algorithms is not required.
Bonus/nice-to-have skills
Experience with secrets management, key management, internal certificate authorities/PKI, or machine and workload identity.
Experience managing the lifecycle of keys, certificates, or credentials, including issuance, rotation, expiration, and revocation.
Familiarity with HashiCorp Vault, OpenBao, or similar systems.
Experience with hardware-backed security, such as HSMs, TPMs, or trusted execution environments.
Familiarity with Go, Python, or Salt.
Contributions to open source security, systems software, or distributed systems projects.
You do not need experience with every technology listed above. We welcome candidates with strong software and infrastructure engineering fundamentals and related security experience.
Compensation
Compensation may be adjusted depending on work location.
For California based hires: Estimated annual salary of $194,000 - $266,000
For Colorado based hires: Estimated annual salary of $168,000 - $231,000
For New York based hires: Estimated annual salary of $185,000 - $254,000
For Washington based hires: Estimated annual salary of $185,000 - $254,000
For Washington DC based hires: Estimated annual salary of $185,000 - $254,000
For Canada based hires: Estimated annual salary of $150,000 - $206,000
Applications will be accepted until December 25, 2026.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United Kingdom Remote; Canada Remote; Argentina Remote
ABOUT THE TEAM
The Canvas Core team builds and maintains the foundational platform that powers Mural’s visual thinking experience. This includes the infinite canvas, key editor components, document editing behaviors, asset management, real-time collaboration, and the systems that enable fast, reliable, and intuitive interaction on the canvas.
We’re also responsible for the Mural UI, the real-time message protocol that enables seamless remote collaboration, and the developer-friendly APIs that internal teams use to build features like diagramming, workshops, presentations, integrations, and AI-enabled product capabilities.
Our mission is to ensure the Mural editor is fast, reliable, intuitive, and easy to build on.
We prioritize performance, simplicity, developer experience, and platform quality, enabling teams across the company to ship quickly and safely on top of Canvas Core.
YOUR MISSION
As a Senior Software Engineer, you’ll help design, build, and improve the Canvas platform so that the Mural editor remains reliable, high-performing, and intuitive for our users.
You’ll work on the systems that power real-time collaboration, shared document editing, spatial interactions, rendering and interaction performance, asset management, developer APIs, and AI-enabled product capabilities across the Mural editor.
Your role will be to reduce platform complexity, improve the quality and speed of Canvas development, and help teams ship high-quality editor experiences quickly and safely. You’ll partner closely with Product, Design, Engineering, and other stakeholders to turn ambiguous product and platform problems into clear, maintainable technical solutions.
Senior Engineers at Mural lead by example through strong technical execution, thoughtful design, high-quality implementation, and collaborative problem-solving. They help raise the bar for their team through design discussions, code reviews, mentoring, documentation, and pragmatic improvements to engineering practices.
WHAT YOU’LL DO
- Own and deliver new Canvas platform capabilities and improvements from problem definition through implementation, release, measurement, and iteration
- Partner with Product and Design to shape high-quality user experiences, balancing pragmatic technical delivery with long-term platform needs
- Design and build maintainable Canvas platform systems, with accountability for quality, performance, reliability, and developer experience
- Contribute to developer-friendly APIs, service boundaries, and platform contracts that internal teams can build on quickly and safely
- Use AI-assisted tools and agentic workflows as part of your engineering practice to prototype, implement, test, document, and measure work effectively
- Strengthen the team through technical design reviews, demos, code reviews, mentoring, and improvements to engineering practices
- Build and evolve canvas systems with rich document and object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, and selection mechanics
- Work on large-scale concurrent and real-time collaboration systems that keep shared documents synchronized across users, contributing to design decisions around event ordering, latency, conflict handling, and failure-mode management
- Help design, build, and integrate AI-enabled product capabilities where they intersect with the canvas, document model, real-time collaboration systems, or developer platform
- Improve performance through profiling, bottleneck analysis, architectural simplification, targeted optimization, and moving expensive work out of critical interaction paths so systems remain responsive as document complexity and user activity scale
WHAT YOU’LL BRING
- Fluency in modern JavaScript/TypeScript, with familiarity in React, Node.js, or comparable modern frameworks
- 6+ years building and shipping large-scale production software as part of an agile engineering team
- Strong engineering judgment, with experience designing and delivering scalable, reliable, high-performance systems and developer-facing abstractions that balance simplicity, developer experience, and long-term maintainability
- Experience designing clean API contracts and service boundaries, including thoughtful data models, versioning, validation, error handling, documentation, and long-term maintainability
- Experience building distributed, concurrent, collaborative, or low-latency systems, such as collaboration tools, MMO games, shared-state systems, messaging protocols, or other low-latency user experiences, with familiarity across synchronization, consistency, event ordering, latency, failure modes, and performance trade-offs
- Exposure to complex systems with rich object models, including hierarchical scene or document structures, spatial indexing and querying, layout behavior, asset management, selection mechanics, and performance-sensitive user interactions is a strong plus
- Interest in AI-enabled product capabilities, or hands-on experience building or integrating them in production, such as intelligent editing, automation, recommendations, semantic document understanding, or collaboration features powered by AI
- Performance optimization experience, including profiling, bottleneck analysis, memory and CPU efficiency, latency reduction, and responsiveness as document complexity and user activity scale
- Familiarity with parallel processing, off-main-thread architectures, rendering pipelines, background computation, or other multithreaded systems is a plus
- Practical experience using AI-assisted tools to prototype, implement, test, document, and measure engineering work
- Communication and collaboration skills, with a low-ego approach to working with Product, Design, and Engineering, and the ability to contribute meaningfully to technical discussions, collaborate across teams, and help improve team engineering practices
- Comfort operating in high-growth, fast-paced environments or scale-ups is a plus
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Задачи:
— поддержка и развитие существующих Go-сервисов проекта (четыре сервиса) — функционал и фиксы
— разработка новых Go-сервисов при необходимости для реализации нового функционала
— обеспечение качества кода: написание и поддержка unit- и integration-тестов, участие в проведении интеграционно-функционального и нагрузочного тестирования, регрессионное тестирование
— рефакторинг кодовой базы: устранение технического долга, улучшение читаемости, оптимизация критических участков кода
— внедрение и развитие мониторинга сервисов: сбор метрик (Prometheus/OpenMetrics)
— интеграция сервисов с системой логирования OpenStack: structured logging, корреляция контекста с событиями Nova/Neutron
— взаимодействие с инфраструктурными компонентами: Nova API events через RabbitMQ, Cilium REST API, etcd, OVS
— участие в технических проектных обсуждениях: проектирование решений, код-ревью, написание Architecture Decision Records и документации
— работа в CI/CD-контуре: Jenkins-пайплайны (сборка, тесты, тегирование, деплой), конвенция тегов образов
— поддержка документации по сервисам.
Требования:
— опыт коммерческой разработки на Go — goroutine, каналы, gRPC, работа с памятью и GC (как плюс)
— написание чистого, поддерживаемого и тестируемого кода
— опыт написания unit- и integration-тестов (testify, ginkgo), работа с флагом -race, написание тестов как часть процесса разработки
— опыт с Linux: уверенная командная строка, понимание процессов, файловой системы, сетевого стека
— знание bash, grep, awk, curl
— основы администрирования серверов
— знание сетевых протоколов L2/L3: bridge, VTEP, flow rules, tunneling (VXLAN/GRE), понимание data plane виртуализированной сети
— опыт с OpenStack: понимание архитектуры, жизненного цикла ВМ в Nova, сетевых ресурсов Neutron (порты, сети, секьюрити-группы)
— опыт с Docker: написание Dockerfile, сборка и оптимизация образов, понимание работы контейнеров с хост-системой
— английский язык: уровень, достаточный для чтения технической документации и работы с issue-трекерами.
Будет плюсом:
— опыт работы с инструментами виртуализации сети на уровне data plane
— понимание BPF-программ или OVS flow rules
— опыт с распределёнными системами: etcd, RabbitMQ или аналогами
— понимание event-driven архитектуры, durable-очередей, watch/reconnect паттернов
— опыт с CI/CD и наблюдаемостью: Jenkins-пайплайны, сборка и деплой
— мониторинг метрик (Prometheus/OpenMetrics), structured logging
— навыки работы с генеративными AI-моделями, создание AI-агентов и использование их в работе
— опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
— инструментальное владение AI для анализа, генерации и автоматизации.
Условия:
— комфортный современный офис рядом с м. Тульская
— возможность выбрать удобный график – офис/гибрид
— ежегодный пересмотр зарплаты, годовая премия
— корпоративный спортзал и зоны отдыха
— более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
— программа адаптации IT Bootcamp
— расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
— ипотека для сотрудников выгоднее до 4%
— подписка Прайм с возможностью совместного использования на трёх близких.
GigaStudio — мультиагентная платформа PDLC (Product Development Life Cycle), встраиваемый модуль в GitVerse (импортозамещение Github, Bitbucket).
Проект автоматизирует процесс генерации кода и цифровых продуктов по промпту через браузерный интерфейс (импортозамещение Lovable, v0).
Обязанности:
— разрабатывать инфраструктурные бэкенд-сервисы на Go (HTTP-API, стриминг ответов, обработка событий)
— интегрироваться с Git-платформой (репозитории, вебхуки, сервер-сайд операции)
— проектировать хранение и доступ к данным (SQL), писать миграции, следить за целостностью и производительностью
— писать unit/интеграционные тесты, участвовать в код-ревью, поддерживать качество
— контейнеризовать сервисы, сопровождать CI/CD и поставку в разные окружения
Требования:
— уверенные знания HTTP/REST, конкурентности в Go и работы с контекстом
— опыт проектирования и оптимизации SQL (PostgreSQL или аналог), понимание транзакций и индексов
— опыт интеграции с системами аутентификации (JWT/OAuth2), базовая безопасность сервисов
— понимание взаимодействия LLM-сервисов с бекендом: авторизация запроса → вызов модели/инференс → стриминг частичных ответов → запись событий/метаданных
— опыт контейнеризации (Docker) и базовое владение CI/CD
— умение писать тесты, разбираться в логах/метриках, работать с Git
Опциональные требования, будет плюсом:
— опыт высоконагруженных/событийных систем, потоковых ответов (SSE/WebSocket)
— понимание мультиагентных систем, orchestration-паттернов
— базовые знания MCP (JSON-RPC протокол взаимодействия инструментов)
— опыт работы с очередями/воркерами, ретраями и идемпотентностью
— опыт создания AI-агентов и использования их в работе
Условия:
— годовой бонус и ежегодный пересмотр зарплаты
— расширенный ДМС с первого дня, страхование жизни, корпоративная пенсионная программа
— льготная ипотека для сотрудников, подписка Прайм с возможностью шеринга на трёх близких
— скидки от партнеров и сервисов группы компаний
— корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
— офис с видом на набережную, зонами отдыха и спортзалом
— 90 дней удаленной работы из любого региона РФ
— реферальная программа (бонус до 100 000 рублей).
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Why work at
Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
The role
We are hiring a Startup Program Manager (Lead) to help build and run a world-class, AI-native startup program at Nebius. Reporting into the Head of Startup Program, you will support and execute the day-to-day operations of our global Startup Program, working directly with early-stage founders to get them onboarded, deployed, and set up for success on Nebius.
Unlike traditional startup programs that focus primarily on credits or community engagement, our vision is to create a commercially rigorous, technically differentiated program designed specifically for AI-native companies. You will be hands-on with founders across the startup lifecycle — from onboarding and first deployment through to production scale — and will have the opportunity to contribute to higher-level strategy and program-building work as you grow into the role.
This is a highly cross-functional role at the intersection of ecosystem, product, sales, and customer success.
You are welcome to work remotely from the United States.
Your responsibilities will include:
VC & Ecosystem Engagement
Build and manage relationships with portfolio companies across priority early-stage VC firms, acting as a trusted point of contact for founders and investors alike.
Run referral workflows and structured outreach to increase portfolio penetration.
Lead technical clinics and enablement sessions for VC-backed startups.
Represent Nebius as a preferred infrastructure partner within venture ecosystems, drawing on firsthand credibility with founders and investors.
Startup Engagement & Customer Journey
Be a primary point of contact for founders in the program, guiding them from initial engagement through onboarding and into production.
Support the execution of stage-based engagement models that help companies progress from early experimentation through growth and scale.
Help apply structured credit frameworks aligned to technical and commercial milestones.
Bring differentiated technical value to founders, including guidance on GPU usage, training optimization, and inference best practices, as part of the core program experience.
Startup Onboarding & Customer Success Enablement
Deliver and continuously improve onboarding experiences that help startups reach first deployment and production quickly.
Work with Solutions Engineering and Customer Success to apply startup success milestones and playbooks.
Support technical enablement efforts that help startups deploy faster, manage infrastructure costs, and scale efficiently.
Identify and support high-potential startups through key growth phases, and flag risks to retention and customer health.
Pipeline, Conversion & Reporting
Help generate and manage startup pipeline, and support efforts to improve conversion from credits to paid workloads.
Work with Sales, RevOps, and Customer Success to track program outcomes and keep CRM data accurate and up to date.
Contribute to reporting on program performance, funnel health, and retention.
Cross-Functional Collaboration
Work closely with Sales, Solutions Engineering, Product, Marketing, and Ecosystem teams to keep the startup program running smoothly.
Help reduce friction across onboarding, deployment, and expansion stages.
Share founder feedback and startup-segment insights that inform product and GTM priorities.
Where interested, opportunities exist to get involved in higher-level program strategy and building work alongside the Head of Startup Program.
We expect you to have:
5+ years of experience across venture capital, corporate venture programs, startup-facing GTM, or investment roles
Experience founding, running, or supporting a startup, venture, or ecosystem program (e.g., a corporate venture arm's portfolio program), ideally in tech, fintech, or AI
Direct experience engaging with VC firms and portfolio companies: building referral relationships and driving portfolio penetration
Comfort operating across both technical and commercial/financial conversations, including credit or investment frameworks tied to milestones
Experience collaborating with Sales, RevOps, Product, or Customer Success teams
Data-driven approach, with comfort tracking pipeline, funnel, and retention metrics
Ability to build trust and rapport with founders, investors, and technical teams — including credibility from having operated in a startup or founder-facing role
A clear communicator who can work effectively across teams
It will be an added bonus if you have:
Founder or early-stage operating experience (e.g., having started or led a company)
A working understanding of AI workloads, including training and inference environments
Experience at a cloud provider or AI infrastructure company
An MBA or equivalent, and/or a background in private equity or capital markets
An interest in growing into a more strategic, program-building role over time
Key employee benefits in the US:
#LI-LG1
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$140,000
—
$172,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: United States- Bellwood, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$31.70
—
$40.55 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: United States- Plymouth, Indiana
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$31.75
—
$40.63 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced
Product Manager to develop and maintain our core API trading products. This includes managing internal and external stakeholders, developing product iteration plans, establishing and maintaining standards, translating user stories into an API specification, completing competitor analysis, and more.
What You’ll Be Doing
Gather business requirements and API feedback from both internal and external sources, such as feedback from institutional customers, and continuously improve the API product through effective iterative mechanisms.
Study the competitive landscape and industry trends, transforming this information into actionable API product iteration plans that align with the company's actual needs.
Utilize data analytics to create data-driven insights to understand client behaviour.
Cultivate and maintain robust relationships with customers and strategic partners, using their feedback to guide product enhancements and future development.
What We Look For In You
Demonstrates a strong interest in both the blockchain and finance industries.
Minimum
5
years of experience in Product Management or Engineering, preferably related to trading or technology platforms.
Bachelor's or Master's degree in Engineering, Mathematics, or Finance.
Proactive and self-driven, with a logical and data-driven mindset, strong team collaboration skills, and effective communication abilities.
Proficiency in English & Conversational Mandarin (preferred to cross functionally communicate with non-english speaking engineers).
Nice-To-Haves
Experience in crypto, blockchain, building businesses, fintech, and/or financial markets.
Experience in trading financial products, such as stocks, funds, forex, futures, options.
Knowledge in data analytical tools like Python and SQL.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Engineering
Location: Remote US, Only
Compensation:
$165,000 to $190,000 base plus bonus and equity
What You’ll Do:
Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled.
This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry.
This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person.
As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working.
We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly.
Responsibilities:
Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see.
Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions.
Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly.
Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples.
Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it.
Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online.
Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs.
Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high.
What You Bring To The Team:
6+ years of professional software development experience, including building and operating production backend systems
Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus
An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior
Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis
Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it
Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s
Curiosity about how security analysts think and work, and a willingness to spend real time learning from them
Experience with AWS, Azure, or other public cloud environments
Experience with AI coding tools, such as Claude Code
BS or MS in Computer Science or Engineering, or equivalent experience
Bonus Points:
Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate
Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK)
Experience building evaluation pipelines or datasets for ML or LLM systems
Experience with Ruby on Rails
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
#BI-REMOTE
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion.
WHAT YOU'LL DO
- Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching
- Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met
- Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays)
- Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives
- Build dashboards and report on customer and team performance and forecast to senior leadership
- Improve team output and efficiency over time by optimizing systems and processes
- Build and execute on pipeline with new clients and partners to run the end-to-end sales process
- Establish a library of playbook resources for the AE team
- Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance
- Represent the AE team cross-functionally with leaders of other departments
WHAT YOU’LL NEED
- Minimum 5 years of quota carrying sales experience as an individual contributor
- Minimum 3 years of experience building and leading successful, high-performing sales teams
- Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- Passion and excitement for hiring, with a thoughtful approach to team planning and development
- Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in using AI tools and familiarity with email and call automation platforms
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
NICE TO HAVES
- Experience with financial services sales in a full cycle sales role
- Financial services or Fintech experience at a high-growth startup
- Bachelor’s degree from an accredited four year university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote Ireland; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the UK, Spain, and Ireland.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Fluency in German.
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes.
TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers.
TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful.
Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding and training for a smooth start and a strong foundation.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment and account health to support retention and growth.
- Process Optimization & Solution Design: Working with customers to identify critical business processes, map them to scalable solutions and keep improving efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Helping customers use emerging features and technologies, including AI and automation, to boost productivity, streamline operations and deliver real-world impact.
CORE RESPONSIBILITIES
TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
Account Health Management
- Monitor seat utilization, adoption trends and Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
- Deliver ongoing change management and enablement so customers keep maturing on the platform.
Workflow Mapping (IER Framework)
- Run Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions that map current-state and future-state processes.
- Recommend optimizations and create workflow templates that scale across teams.
AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations aligned to their business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
Customer Success & Expansion
- Serve as the technical partner to assigned accounts and connect adoption to business value.
- Drive value across the full post-implementation lifecycle by providing continued and managed services as customers expand their use of ClickUp.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions and AI upsells.
Cross-Functional Collaboration
- Act as the voice of the customer by turning business objectives and pain points into actionable insights for Product, Engineering and Support.
- Partner with account teams to keep delivery and success aligned.
QUALIFICATIONS
Required
- 5+ years in a customer-facing SaaS role (Technical Account Manager, Customer Success Manager, Implementation Manager, Solutions Consultant, Professional Services Consultant or similar)
- 2+ years of hands-on experience with ClickUp, Asana, Monday.com http://Monday.com, Smartsheet, Wrike, Jira or a comparable work management/project management platform
- Direct experience leading enterprise SaaS implementations or onboarding programs end-to-end, and/or a proven track record managing a book of business ($2M+ ARR) with measurable retention and expansion outcomes
- Demonstrated experience building and deploying AI-powered workflows, agents or automations in a business context
- Strong project and program management skills, including complex, multi-stakeholder engagements
Preferred
- Background in professional services, implementation management or consulting at a SaaS company
- Hands-on experience with agentic tools and frameworks such as Claude, n8n, Make, Zapier or LangChain
- Technical aptitude with integrations, APIs, automation logic and data modeling
- Experience positioning or selling services alongside renewals and expansions
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of work management platform capabilities, automation logic, integrations and AI Agent functionality. Able to turn business needs into technical solutions.
- AI-Native: Demonstrated experience designing and scaling AI-powered workflows, agents and automations, not just using AI tools. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Excellent at workflow analysis, process design and finding friction points. Uses structured discovery to map customer needs into scalable solutions.
- Project & Program Management: Manages complex customer programs with multiple stakeholders, deadlines and outcomes. Skilled at running structured account plans.
- Data & Reporting: Comfortable using dashboards and metrics to communicate health, adoption and ROI. Reads usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust with both executive (ATL) and day-to-day (BTL) stakeholders through credibility and clarity.
- Account Ownership: Fully accountable for an assigned book of business. Proactive, organized and driven to hit measurable outcomes.
- Collaboration & Influence: Works cross-functionally with the account team, Product and Sales to align on outcomes. Influences without authority through insight and results.
WHAT SETS YOU APART
- You've worked at, implemented or sold against project management or work management platforms.
- You've run enterprise implementations and know change management firsthand.
- You think in workflows and systems, not just relationships.
- You've built something with AI that a team actually runs on, and you can walk us through how it works.
- You've carried a renewal or expansion number and know how to tie technical value to commercial outcomes.
#LI-SM1
#LI-remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Delivers timely, high-quality people reporting and analysis, handling core tasks with limited direction. Owns recurring and ad hoc reporting, keeps People Analytics dashboards accurate and current, and prepares clean, compliant datasets for deeper analysis. Works in FBG's HRIS data environment (Snowflake and Oracle HCM) to catch data issues early and see them through to resolution. The work directly supports People team goals, partnering across the People team, IT, and the Data team.
Key Responsibilities
Reporting & Data Delivery
Complete and track ad hoc and state/regulatory reporting requests, working independently on routine reporting and meeting agreed timelines.
Pull and build reports in Oracle HCM (OTBI) to support People team requests
Maintain a clear log of recurring reports, owners, and delivery cadence
Complete analysis for People team metrics i.e. attrition, headcount trends, etc
Dashboards & Self-Serve Tools
Handle updates and maintenance for People Analytics dashboards, currently in Streamlit in Snowflake
Take on more advanced dashboard development under guidance from the People Analytics and DSEA teams
AI Enablement
Use approved AI tools such as Claude to speed up everyday work, including drafting queries, documenting processes, and summarizing findings
Explore new AI capabilities in Snowflake and the broader People tech stack, and share what you learn with the team
Build automations and process improvements using available AI tools, with guidance from the larger AI enablement and People Analytics team
Validate AI-generated output and follow FBG's AI use guidelines before sharing work
Data Preparation, Quality & Privacy
Prepare data for advanced analysis, including combining large datasets from multiple sources, cleaning and validating data
Follow FBG's people data privacy and security standards, including state and international compliance
Flag data discrepancies to People Analytics and People Operations, and track each issue through to resolution
Team Contribution & Communication
Share findings clearly and concisely with People team partners, including non-technical audiences
Identify opportunities to improve reporting processes and share them with the team
Support peers by sharing knowledge and helping stakeholders understand what the data shows
Qualifications
Required
3+ years of experience in an analytics role, ideally within a People team
Proficiency with SQL and experience working in a cloud data warehouse such as Snowflake
Experience with a data visualization tools (Streamlit, Sigma, Tableau, Power BI, or similar)
Familiarity with team member lifecycle metrics such as headcount, attrition, hiring, internal mobility, and engagement
Experience handling sensitive or confidential data with care and strong attention to detail
Ability to clearly define routine and non-routine data problems and explore solutions
Clear, concise communicator who can explain data to non-technical audiences
Experience balancing multiple priorities in a fast-paced environment, in partnership with your manager
Collaborative, proactive, and growth-minded
Preferred
Bachelor's degree in a relevant field such as Mathematics, Statistics, Engineering, Computer Science, or Industrial/Organizational Psychology, or equivalent work experience
Experience with Python, R, or similar
Working knowledge of basic statistical concepts
Experience with HR systems such as Oracle HCM/OTBI, Greenhouse, Qualtrics, learning management systems (LMS), and performance management platforms
Comfort using AI tools such as Claude to speed up analysis, documentation, or reporting workflows
Familiarity with Git or version control
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$53,000
—
$80,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As an Android Staff Engineer at Fanatics, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team.
We own the Fanatics App, the mobile app at Fanatics that encompasses elements from all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a best-in-class Sports platform. Fundamentally, we are one team in everything we do, from the user experience to coding and architecture. We aim to deliver on our Customer Promise by delighting our millions of monthly active users.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience building highly scalable Android applications with MVI Architecture
Expert-level proficiency in Kotlin, with the ability to drive best practices and mentor others in its effective use
Android domain expertise, knowing the platform best practices, trends, and end user considerations
Experience using Jetpack Compose and Direct Injection or ServiceLocator patterns
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better
Excels at communicating complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders
Expertise in Agile software delivery and SCRUM methodology, with a track record of driving process improvements across teams
Thrives in a high-growth environment where priorities evolve regularly and decisions are made quickly
Proven ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success
Preferred Qualifications
Experience with Kotlin Multiplatform and Compose Multiplatform
Experience with Material Design, ideally Material 3
Client API Design and Client Backend experience
Experience with GoLang, Swift, and Java
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote Ireland; Remote, Spain; Remote, United Kingdom; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
New York, NY, United States
New York, NY, United States
San Francisco, CA • New York, NY • United States
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only