Location: Limassol, Cyprus
Workplace: hybrid
We’re looking for a Safety Governance Manager to build and own how safety is governed across inDrive’s platform. You’ll set the framework, metrics and reporting that turn safety work into measurable outcomes for riders, drivers and couriers in 47 countries. You’ll work closely with Product, Operations, Legal and Data teams, and report safety performance up to senior leadership and the board.
Key Responsibilities
Design and launch inDrive’s safety governance framework from the ground up: policies, standards, risk register, controls and review cadence.
Verification and reporting.
Verify that safety processes and product features work as described. Verify the integrity of safety metrics: review against the approved methodology and independently re-sample incidents with direct access to the underlying data. Return gaps to control owners for remediation, and deliver findings to the senior management through a set reporting cycle. Design the methodology and format for the verification and reporting
Safety decision tracking.
Design and maintain the risk-acceptance register. Assess each entry against the safety risk appetite statement and report the state of the register to senior management.
Safety spend baseline and gap review.
Review the safety spend baseline and the costing methodology.
What this role does not do.
Safety Governance does not own, operate or deliver safety controls; does not set the taxonomy, classification, methodology or other business standards it verifies against; does not accept safety risk; and does not decide how safety controls are resourced.
Skills, Knowledge & Expertise
5+ years in trust & safety, safety operations, risk assurance or compliance programme management
Experience in ride-hailing, mobility, delivery or another business with offline safety risks with a strong governance background (inc. risk management frameworks and board-level reporting)
Data literacy: you can specify metrics, challenge a dashboard and interpret a sampling result
Hands-on AI fluency (Claude or similar): you can quickly build clear visualisations and storylines that explain complex safety risks in simple terms to any audience
Enough legal literacy to work effectively with counsel (a law degree is not required)
Strong stakeholder management across Product, Operations, Legal and Data teams in a global environment
Strong interpersonal skills: you stay calm and attentive in difficult conversations, can deliver unwelcome QA findings to process owners, and persuade teams outside your authority to act on them
Fluent English
Strong plus:
Experience in ride-hailing, mobility, delivery or another business with offline safety risks
Hands-on experience designing or managing an incident taxonomy
TSPA (Trust & Safety Professional Association) membership
A certificate in data analytics
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Annual salary starting from 67 600 EUR Gross.
Final benefits may vary depending on the location.
Location: Berlin; London
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
Client Impact at Upvest owns our clients' journey from signature to go-live and beyond, spanning Launch, Migrations, Account Management, Client Experience and Integration Success. Once a client is live, Account Management takes over: we own the relationship end to end, grow it commercially, run it strategically and make sure our clients see Upvest as a partner, not a vendor. Client satisfaction is one of the things that sets us apart from incumbents, and recommendations from our live clients have already been key to new wins.
We are looking for a Head of Account Management to lead this team and Upvest's live client portfolio, which includes some of Europe's best-known fintechs, neobrokers and banks. You will own the commercial development of the portfolio (renewals, upsell, ARR and revenue retention) and the senior relationships behind it, lead a team of senior Account Managers, and build the operating model that lets us scale. This is a hands-on leadership role: you will sit across the table from client C-levels yourself, not only manage the people who do.
You will report directly to Jens Maluck, VP Client Impact, and work closely with Growth, Product, Launch, Client Experience and Finance.
WHAT YOU’LL DO:
- Commercial growth
- Own the commercial development of the live client portfolio: renewals, expansions and upsells, against budget and upsell targets
- Spot commercial opportunities and leveraging knowledge across the portfolio
- Lead commercial negotiations for live clients, including pricing
- Build strategic account plans that set out each client's growth path with Upvest, from new use cases and asset classes to new functionality and geographies
- Advise clients on their end-user investment offering (product, pricing, promotions, conversion), because the better our clients perform, the better Upvest performs
- Provide case studies and references that help win new business
- Client ownership
- Be the senior counterpart for client leadership teams, from handover after go-live through renewals and escalations
- Lead QBRs, Steering Committees and executive alignment, keeping stakeholders aligned from C-level to technical teams
- Act as the filter between our clients and the wider Upvest organisation: answer most product, asset class and commercial questions directly, run client meetings independently with your team, and bring in others only where they add real value
- Be the first point of escalation for live clients, resolving issues quickly and coordinating the wider organisation where needed
- Represent the voice of the client inside Upvest, channelling structured feedback to Product, Operations and Growth
- Safeguard the partnership by ensuring contract adherence on both sides
- Performance and insight
- Own the portfolio KPIs: ARR, net and gross revenue retention, and client satisfaction (CSAT and Account Health Score)
- Track client performance (users, conversions, assets under custody, trading activity) against plan, and use anonymised benchmarks to help clients improve
- Own the client input to the annual budget and the monthly actuals vs budget review with Finance
- Report to senior management on account health, risks and opportunities, with clear actionable recommendations
- Team and operating model
- Lead, hire and develop a team of senior Account Managers, setting a high bar for quality, execution speed and commercial impact
- Define and continuously improve how Upvest manages its live clients: account tiering, governance cadences, account health scoring, documentation and tooling
- Drive AI adoption across Account Management, using Claude and system integrations to automate analysis, reporting and preparation work
- Work very closely with Client Experience who own the day to day operational alignment and ticket resolution
WHAT YOU BRING:
- Experience: 8+ years in account management, client success or strategic relationship management for B2B enterprise clients, of which 3+ years leading an account management or client team
- Investment and brokerage expertise: You can discuss asset types in depth (equities, ETFs, funds and MMFs, bonds, securitised derivatives, crypto) and the trading, custody, settlement and fee economics behind them. Ideally, you gained this in B2B investment infrastructure or B2C brokerage (e.g. a neobroker or the investment offering of a digital bank)
- Commercial track record: You have owned renewals, upsells and negotiations end to end, ideally against NRR / GRR targets or a commission plan, and you can name the deals you generated
- Relevant background: Regulated fintech or banking with financial institutions as clients, or B2B API, embedded finance or enterprise SaaS
- Product mindset: You are eager to understand the product in depth and E2E, and have a drive to represent it to the client without the Product team present. You understand the value of standardisation and automation over customisation
- People leadership: You have led a team of senior individual contributors, and you can show both a strong team culture and raising the bar (coaching, performance management, stepping in when output falls short)
- Operating model builder: You have built playbooks, improved processes and implemented systems that let a team scale
- Data-driven: You run accounts on KPIs (client performance, forecast vs actuals, adoption etc.)
- AI-enabled: You use AI hands-on every day (ideally Claude), are comfortable connecting it to business systems via MCP or similar, and can walk us through workflows you automated
- Executive presence: You are a trusted counterpart for C-level stakeholders and lead QBRs, SteerCos and difficult commercial conversations without senior back-up
- Ownership: You are the go-to person for your area: you communicate proactively, flag risks early and take a clear position. You are hands-on and not looking for a pure manage-the-managers role
IT’S GREAT IF YOU HAVE:
- B2C brokerage experience, to guide clients on product design, pricing, promotions, conversion and activity
- Experience with country expansion (local market specifics, tax and regulatory set-up, market launch)
- A network and market insight in Upvest's core European markets (e.g. Germany, Netherlands, Spain, UK, France)
- Experience with migrations or large client transitions
- German and/or Spanish language skills
- Location preference: Berlin-based preferred. Alternatively London-based or remote, willingness to travel to Berlin every couple of weeks
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Our mobile gaming portfolio includes AppMagic and Playliner, which help game developers and publishers understand the mobile games market and how top games run their LiveOps.
We’re looking for an AI Engineer to build LLM-powered prototypes for our gaming analytics products. You’ll turn product ideas into working prototypes on real data, find out quickly which ones are worth building, and then take the successful ones all the way to production together with our engineering teams.
What you’ll do
- Build AI prototypes for game analytics, with a focus on multimodal data: screenshots, images and gameplay video. For example, recognizing LiveOps events from in-game screenshots or extracting what changed in a game update.
- Choose and use the right models for each task (mainly Claude), balancing quality, speed and cost.
- Build data pipelines with our Data Engineer to run models on large volumes of game data.
- Measure quality so we know what works and what doesn’t.
- Build retrieval and multi-step pipelines.
- Turn the best prototypes into real product features together with our engineers.
Our tech stack
Python, FastAPI, LangGraph, OpenCV, PostgreSQL, S3, Kubernetes, TypeScript, React
What we’re looking for
- Strong Python (TypeScript is a plus).
- Experience with multimodal models: screenshots, images or video.
- Hands-on experience building products on top of LLM APIs, not just chatbots.
- Understanding of RAG and vector search, and when they’re not needed.
- You measure results and can show how well your solution works.
- You can work independently and explain your decisions clearly.
- Ability to pass technical interview both in Russian & English.
What we’d be particularly excited about
- Interest in or experience with mobile games, LiveOps or market analytics.
- Hands on experience in building AI projects
- Experience with LangGraph, LlamaIndex or similar frameworks, and an opinion on when they’re worth using.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Belgrade, Serbia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Our mobile gaming portfolio includes AppMagic and Playliner, which help game developers and publishers understand the mobile games market and how top games run their LiveOps.
We’re looking for an AI Engineer to build LLM-powered prototypes for our gaming analytics products. You’ll turn product ideas into working prototypes on real data, find out quickly which ones are worth building, and then take the successful ones all the way to production together with our engineering teams.
What you’ll do
- Build AI prototypes for game analytics, with a focus on multimodal data: screenshots, images and gameplay video. For example, recognizing LiveOps events from in-game screenshots or extracting what changed in a game update.
- Choose and use the right models for each task (mainly Claude), balancing quality, speed and cost.
- Build data pipelines with our Data Engineer to run models on large volumes of game data.
- Measure quality so we know what works and what doesn’t.
- Build retrieval and multi-step pipelines.
- Turn the best prototypes into real product features together with our engineers.
Our tech stack
Python, FastAPI, LangGraph, OpenCV, PostgreSQL, S3, Kubernetes, TypeScript, React
What we’re looking for
- Strong Python (TypeScript is a plus).
- Experience with multimodal models: screenshots, images or video.
- Hands-on experience building products on top of LLM APIs, not just chatbots.
- Understanding of RAG and vector search, and when they’re not needed.
- You measure results and can show how well your solution works.
- You can work independently and explain your decisions clearly.
- Ability to pass technical interview both in Russian & English.
What we’d be particularly excited about
- Interest in or experience with mobile games, LiveOps or market analytics.
- Hands on experience in building AI projects
- Experience with LangGraph, LlamaIndex or similar frameworks, and an opinion on when they’re worth using.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Cairo, Egypt
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
What You Will Do
Contract Drafting and Negotiation
Draft, review and negotiate a wide range of commercial agreements, including media buying agreements, services agreements, inter-company agreements, NDAs and others as requested.
Ensure contracts align with company policies and industry standards.
Dispute Resolution and Litigation Management
Manage and resolve legal disputes, including client claims, vendor disputes and employment-related matters.
Liaise with external counsel when necessary and follow up on specific advisory matters.
Hold weekly calls and updates with external collections agencies to keep Legal and Finance closely aligned.
Keep the litigation tracker sheets regularly updated and followed up.
Corporate Governance and Company Secretarial
Support corporate governance matters, including board resolutions, shareholder agreements, regulatory filings and company secretarial duties.
Keep all company ledgers and licences up to date.
Ensure compliance with company policies and procedures across jurisdictions in MENAT.
Risk Management and Advisory
Identify legal risks linked to business operations and propose proactive solutions.
Advise internal stakeholders on legal issues affecting business operations and strategic initiatives.
Legal Operations and Administration
Manage purchase orders (POs) for MENA and process vendor invoices through SAP.
Maintain, track and administer contracts throughout their lifecycle in the company’s contract management system (CMS), making sure key dates, renewals and compliance milestones are met.
Oversee the electronic archiving, categorization and secure maintenance of all corporate legal documents and transactional files.
Provide routine administrative support to the Legal team and facilitate communication with internal business units.
Complete required KYC forms when needed.
Keep signatory lists updated and verified before contract execution.
Manage documents uploaded to SignNow, with proper follow-up and archiving.
What We Are Looking For
Law degree (LLB or equivalent)
Minimum of 3 to 5 years of relevant experience, preferably in the media, advertising or technology sectors.
Strong knowledge of contract law, corporate governance and regulatory compliance.
Excellent negotiation and drafting skills.
Fluent English; French is a plus.
Ability to work in a fast-paced environment with multiple stakeholders.
Strong analytical, problem-solving and communication skills.
Experience working in MENA markets.
Why Join Aleph
Impact:
Your advice shapes real commercial deals and protects the business across multiple MENAT markets.
Growth:
Build regional, cross-jurisdiction experience in a media, advertising and technology environment, with direct exposure to external counsel and senior stakeholders.
Team culture:
Join a collaborative Legal team that works closely with Finance and the business, and values clear communication and ownership.
Flexibility:
A hybrid setup in Cairo that balances in-person teamwork with focused time at home.
Market context:
Egypt’s data protection regime is now fully operational, so in-house legal expertise is more visible and valued than ever.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Yerevan, Armenia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Our mobile gaming portfolio includes AppMagic and Playliner, which help game developers and publishers understand the mobile games market and how top games run their LiveOps.
We’re looking for an AI Engineer to build LLM-powered prototypes for our gaming analytics products. You’ll turn product ideas into working prototypes on real data, find out quickly which ones are worth building, and then take the successful ones all the way to production together with our engineering teams.
What you’ll do
- Build AI prototypes for game analytics, with a focus on multimodal data: screenshots, images and gameplay video. For example, recognizing LiveOps events from in-game screenshots or extracting what changed in a game update.
- Choose and use the right models for each task (mainly Claude), balancing quality, speed and cost.
- Build data pipelines with our Data Engineer to run models on large volumes of game data.
- Measure quality so we know what works and what doesn’t.
- Build retrieval and multi-step pipelines.
- Turn the best prototypes into real product features together with our engineers.
Our tech stack
Python, FastAPI, LangGraph, OpenCV, PostgreSQL, S3, Kubernetes, TypeScript, React
What we’re looking for
- Strong Python (TypeScript is a plus).
- Experience with multimodal models: screenshots, images or video.
- Hands-on experience building products on top of LLM APIs, not just chatbots.
- Understanding of RAG and vector search, and when they’re not needed.
- You measure results and can show how well your solution works.
- You can work independently and explain your decisions clearly.
- Ability to pass technical interview both in Russian & English.
What we’d be particularly excited about
- Interest in or experience with mobile games, LiveOps or market analytics.
- Hands on experience in building AI projects
- Experience with LangGraph, LlamaIndex or similar frameworks, and an opinion on when they’re worth using.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Beijing, China
About the Role
This role will be cover customers in East China remotely, with regular travel to the territory as needed.
The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine — winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.
The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.
In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in your assigned territory. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets.
You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency.
Responsibilities
Own and execute a comprehensive territory plan to consistently achieve and exceed sales and revenue targets.
Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation.
Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners.
Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads.
Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals.
Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes.
Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing).
Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree or equivalent work experience.
Experience selling technology solutions in high-growth technology firms.
Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets.
Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies.
Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows.
Exceptional interpersonal communication skills and value selling skills.
Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite).
Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn.
Willingness to actively engage with AI tools and experiment.
Ability to travel as required.
Cultural fluency for assigned markets; language proficiency where required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - EMEA
Workplace: Remote
About Us
Constructor.io http://Constructor.io powers product search and discovery for some of the largest retailers in the world. We serve billions of requests every week, and you've probably seen our results somewhere and used our product without knowing it. We differentiate ourselves by focusing on metrics over features, and reinventing search and discovery from the ground up as a machine learning challenge with the specific goal of improving metrics like revenue. We're approximately doubling year over year despite the market slow down and have customers in every eCommerce vertical.
We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great things.
ROLE OVERVIEW
As a Sales Engineer, you will lead the technical components of the sales process. You will partner closely with Account Executives and prospective customers to design integration approaches, evaluate technical fit, and demonstrate how Constructor’s platform drives measurable business impact.
This role combines technical architecture design, consultative discovery, and cross-functional collaboration. You will act as a bridge between customer engineering teams and Constructor’s Product and Engineering teams.
This is not a demo-heavy role. Account Executives perform the majority of demonstrations at Constructor. This role requires architectural thinking, integration planning, and consultative problem-solving.
KEY RESPONSIBILITIES
TECHNICAL SALES & SOLUTION DESIGN
- Lead technical discovery and solution design for prospective customers
- Design and document integration architectures (APIs, ecommerce platforms, PIM, CMS, data pipelines)
- Develop and support tailored Proof Schedules (lightweight POCs)
- Deliver technical presentations to both business and technical stakeholders
- Serve as primary technical advisor during evaluation cycles
- Troubleshoot and triage APIs, SDKs, and integration patterns
- Willingness to tinker and build demo prototypes and tooling
- Build and present compelling custom technical demonstrations and integration blueprints tailored to each sales opportunity
- Support RFP and RFI responses
CROSS-FUNCTIONAL COLLABORATION
- Partner with Product and Engineering to surface prospective customer feedback to influence product roadmap and integration strategy
- Contribute insights to the roadmap and the go-to-market strategy
- Support enablement and training for sales teams
- Help refine documentation, processes, and best practices within the SE function
MARKET & INDUSTRY ENGAGEMENT
- Stay current on ecommerce trends, AI/ML advancements, and the competitive landscape
- Represent Constructor in prospect meetings, partner engagements, field events, and other industry engagements
- Build strong relationships with prospective customer technical stakeholders (architects, engineers, delivery teams)
REQUIRED QUALIFICATIONS & SKILLS
- 3+ years of experience in technical Solutions Engineering, Sales Engineering, Pre-Sales Architect, or Technical Pre-Sales roles
- Deep hands-on experience with API-first platforms: comfortable working directly with REST APIs, JSON data structures, webhooks, and SDK integration patterns, and able to troubleshoot them with Postman or similar tools
- Working knowledge of JavaScript, TypeScript, Python, or similar languages, enough to read integration code, debug client-side implementations, and build lightweight prototypes or demo tooling
- Experience designing and running custom demos or pilots with clear, business-aligned success criteria
- Hands-on experience with coding agents to automate workflows, amplify impact, and execute at scale
- Ability to read the room, tailor your communication to diverse audiences, and identify detractors, champions, and key decision-makers
- Strong written and verbal communication, with a track record of producing clear technical documentation and explaining complex ideas to developers, architects, and C-suite executives alike
- Ability to effectively articulate complex ideas to both technical and non-technical audiences
- Ability to empathize with prospects’ challenges and goals
- Skilled listener with innate curiosity
- Passionate about innovative technology, technical sales, and articulating value to prospects
- Enjoys working with prospects and is comfortable interacting with C-suite executives from both technical and business perspectives
- Professional proficiency in Italian, French,Spanish, German is a plus
PREFERRED QUALIFICATIONS
- Experience in enterprise ecommerce or retail technology environments
- Hands-on familiarity with at least two major ecommerce platforms, including how each handles catalog structure, extensions, and headless versus templated frontends
- Deep understanding of data mapping between backend systems such as PIM, ERP, or legacy search indexes into a new target schema, possibly including product and variant structures, facets, attributes, and pricing logic
- Working knowledge of search and discovery concepts
- Experience supporting security reviews and procurement requirements, including GDPR, data processing agreements, data residency, and ISO 27001 or SOC 2 questionnaires
- Ability to build business value models that connect search improvements to revenue, conversion, or average order value
- Exposure to conversational or agentic shopping experiences, or retail media and sponsored product programs
- Multilingual: Professional proficiency in languages other than English
WHAT SUCCESS LOOKS LIKE
- Prospects clearly understand technical integration paths
- Proof Schedules (a lightweight PoC) align tightly with business outcomes
- Technical objections are addressed proactively and effectively
- Sales cycles are accelerated through a strong technical partnership
- Product and Engineering receive actionable, structured market feedback
- Qualitative (peer and prospect feedback) and quantitative (sales metrics and customer health scores) feedback will be positive and ideally, excellent
WORKING STYLE
- Comfortable operating in a remote, distributed, and highly cross-functional environment
- Able to manage multiple sales engagements and priorities simultaneously
- A builder mindset that is proactive in creating structure in ambiguous environments
- Highly collaborative with a strong sense of ownership and autonomy
- Commercially aware and aligned with revenue and sales growth goals
- Resourceful self-starter who can operate autonomously
You’ll Thrive Here If…
You’re a curious, skilled listener who genuinely enjoys untangling a prospect’s technical challenges. You get energy from tinkering and building, whether that’s a quick prototype, an integration blueprint, or a better internal process. You’re as comfortable whiteboarding with an engineering team as you are presenting to a CTO. And you have a competitive streak—not just to win the technical evaluation, but to show how the right technical decisions drive meaningful business results.
Benefits
- A competitive compensation package including stock options
- Fully remote team - choose where you live
- Work from home stipend! We want you to have the resources you need to set up your home office
- Apple laptops provided for new employees
- Training and development budget for every employee, refreshed each year
- Parental leave for qualified employees
- Work with smart people who will help you grow and make a meaningful impact
- Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Tbilisi, Georgia
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Our mobile gaming portfolio includes AppMagic and Playliner, which help game developers and publishers understand the mobile games market and how top games run their LiveOps.
We’re looking for an AI Engineer to build LLM-powered prototypes for our gaming analytics products. You’ll turn product ideas into working prototypes on real data, find out quickly which ones are worth building, and then take the successful ones all the way to production together with our engineering teams.
What you’ll do
- Build AI prototypes for game analytics, with a focus on multimodal data: screenshots, images and gameplay video. For example, recognizing LiveOps events from in-game screenshots or extracting what changed in a game update.
- Choose and use the right models for each task (mainly Claude), balancing quality, speed and cost.
- Build data pipelines with our Data Engineer to run models on large volumes of game data.
- Measure quality so we know what works and what doesn’t.
- Build retrieval and multi-step pipelines.
- Turn the best prototypes into real product features together with our engineers.
Our tech stack
Python, FastAPI, LangGraph, OpenCV, PostgreSQL, S3, Kubernetes, TypeScript, React
What we’re looking for
- Strong Python (TypeScript is a plus).
- Experience with multimodal models: screenshots, images or video.
- Hands-on experience building products on top of LLM APIs, not just chatbots.
- Understanding of RAG and vector search, and when they’re not needed.
- You measure results and can show how well your solution works.
- You can work independently and explain your decisions clearly.
- Ability to pass technical interview both in Russian & English.
What we’d be particularly excited about
- Interest in or experience with mobile games, LiveOps or market analytics.
- Hands on experience in building AI projects
- Experience with LangGraph, LlamaIndex or similar frameworks, and an opinion on when they’re worth using.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Czech Republic - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Prague
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
As a CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
In this specific role, you will take ownership of the design, implementation, and lifecycle management of our
Network Infrastructure
across hybrid environments. You bring deep, hands-on expertise in architecting resilient network topologies, configuring core routing and switching, managing firewalls, and securing connectivity between cloud providers and on-premise data centers.
Your Impact:
Keep our infrastructure and company information safe with reliable network security
Keep our services running smoothly and fast for users around the clock
Managing the Wrike product infrastructure
Implementing reliable solutions to ensure a product uptime SLA of 99.9%
Working with GCP, AWS and other cloud providers in the IaC paradigm
Introducing and supporting new infrastructure services
Actively participating in incident response and management, including on-call duties
Developing and maintaining professional connections within and outside of the team
Your Qualifications:
Juniper/Cisco devices underlying network infra
Kubernetes and ArgoCD
Nginx, HAproxy and Istio for load balancing
GCP, AWS and Cloudflare are our main cloud providers
Puppet, Ansible and Terraform for defining everything as a code
Python to automate everything
Prometheus (VictoriaMetrics) and Zabbix for monitoring
Graylog, Logstash, Fluentd for logging
Jenkins and Gitlab-CI for building pipelines
Upper Intermediate English skills
Standout Qualities:
Experience with working with enterprise-grade infrastructure and SaaS solutions
Profound knowledge of network technologies, data transmission protocols, network architecture, and equipment
Experience working with BGP, OSPF, EVPN, STP, IPsec protocols
Familiarity with Linux, iptables, Nginx, HAproxy, and keepalive
Understanding of information security principles and the ability to apply them to network architecture
Sufficient scripting skills in Python/Bash or other scripting languages
Strong analytical abilities and problem-solving skills
Team Dynamics:
Your manager will be Dmitrii Vlasov, SysOps Team Lead
We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
Our Work Style:
Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
Hybrid mode (1-2 days per week)
On-call shifts in production and development environments
What’s Next?
Introduction Call with a Recruiter
Technical interview
Cultural interview
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
Your recruitment buddy will be
Alexandra Vorobyova
, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.
You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.
In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment.
What you bring
- 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Brazil
- Fluent in Portuguese and English
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the LATAM market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Philippines; Metro Manila
Workplace: Hybrid
SME Business Loans Telesales Officer
Responsibilities
- Make outbound calls to SME owners from databases and prospect lists to generate new loan applications
- Handle inbound leads and referral agent leads promptly and identify the client’s loan needs
- Pre-qualify clients against basic criteria (business type, location, monthly revenue, years in operation)
- Explain loan terms clearly and handle common objections
- Coordinate with Credit and Operations so applications move from submission to disbursement quickly
- Follow up with approved clients until signing and disbursement, including issuing PDCs or opening a checking account if needed
- Log every call, status and next step accurately in the CRM
- Meet daily and monthly targets for calls, qualified applications and disbursed amount
- Share client feedback and objections with the team to help improve scripts and the process
Requirements
- At least 1 year of experience selling SME cash loans in a loan agency in the Philippines
- Proven track record of achieving sales targets
- Excellent spoken and written English and Tagalog
- Strong communication, negotiation, and relationship-building skills
- Ability to adapt quickly to change and perform well in a fast-paced environment
- Good understanding of SME lending, credit assessment basics, and KYC/AML requirements
- Self-motivated, results-driven, and able to work independently
Location: EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Head of Tax Information Reporting to build and run our global tax information reporting function. The function covers the OECD Crypto-Asset Reporting Framework (CARF), the EU's DAC8 directive, the amended Common Reporting Standard (CRS 2.0), FATCA, and US Form 1099-DA across multiple reporting entities and a large global user base, with annual reporting across the EU, Brazil, and other CARF jurisdictions.
Most of the work is data: getting the right user, transaction, and balance data out of our platform, reconciling it, and turning it into accurate filings. You will own the relationship with our reporting vendor, the data specification that feeds it, and the quality checks that decide whether a file goes out.
You will run a central function that owns policy, data, vendor, QA, and submission for every entity in scope. Each reporting entity names an accountable signatory. Local compliance and entity leads are consulted on local requirements and support registration where the law requires a local filer. You will work closely with Product, Data Engineering, Finance Operations, Group Tax, Legal, Data Privacy, and the local entity leads.
What You’ll Be Doing
Own the end-to-end CARF, DAC8, CRS 2.0, FATCA, and 1099-DA reporting cycle for every OKX entity in scope: population definition, self-certification coverage, data extraction and reconciliation, file production, QA, filing, corrections, and tax authority queries.
Define and own the data specification that feeds the tax platform vendor: which users, which transactions, which balances, how they are aggregated by user and jurisdiction, and how they reconcile to the ledger. Work with Product and Data Engineering to build and test the pipeline.
Build and run the QA framework. Reconcile every file to source, validate it against the OECD XML schema and local variants, sample-test self-certification reasonableness checks, and run cross-entity consistency checks for users who hold accounts with more than one OKX entity. Nothing files without your release.
Manage the tax platform vendor: contract scope, delivery calendar, test cycles, output validation, issue resolution, and the annual renewal decision.
Set the group reporting policy and interpret the regimes for OKX: reportable crypto-assets, transfers to unhosted wallets, staking and reward income, retail payment thresholds, residency tie-breakers, and TIN rules, exercising independent technical judgment, supported by Legal and external tax advisers.
Own the global tax self-certification design in onboarding, including validation rules, refresh triggers, and the backlog remediation program for existing users, working with Compliance and Product.
Define the process for restricting undocumented accounts under DAC8 and CARF, including reason codes and customer communications, with restrictions applied automatically in Product and monitored by the central team.
Maintain the entity-by-entity readiness tracker covering domestic enactment, registration, self-certification coverage, and deadlines. Report weekly to the CCO and monthly to the CARF steering committee.
Hands-on leader. Build a small, senior team, scaled through the reporting vendor and outside advisers. Coordinate with and train local compliance and entity leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support tax authority examinations with complete, reproducible records.
What We Look For In You
7+ years in tax information reporting, tax operations, or regulatory data reporting at a global exchange, broker, bank, fintech, or digital asset platform, including at least 3 years leading a team.
Hands-on experience in a global, distributed digital asset business: you have worked with exchange or wallet transaction data, multiple legal entities, and users spread across many jurisdictions. This is required.
Strong data skills. You can write SQL, define data specifications for engineers, reconcile large transaction datasets to a ledger, and find the gap when the numbers do not tie. You have built or run data quality controls on reporting output.
Working knowledge of CARF, DAC8, CRS, and FATCA, including due diligence rules, self-certification requirements, reportable transaction categories, and the XML schemas used for exchange. Direct CARF or DAC8 implementation experience is strongly preferred given live DAC8 obligations and upcoming CARF reporting.
Experience managing a tax reporting vendor or reporting platform, including scoping, testing, and holding the vendor to a delivery calendar. the tax platform vendor experience is a plus.
Experience building a function from a small base: writing the policy, designing the controls, hiring the team, and running the first cycle.
Ability to explain data and tax issues plainly to executives, engineers, and local compliance officers, and to run a steering committee.
Judgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines.
Nice to Haves
Experience with US Form 1099-DA or 1099-B production, backup withholding, or Qualified Intermediary reporting.
Experience with the DAC8 60-day account restriction process or equivalent undocumented account remediation at scale.
Familiarity with GDPR requirements for sharing customer data with tax authorities, including data protection impact assessments.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Experience working inside a Three Lines Model, including supporting second-line monitoring and Internal Audit.
A CPA, chartered tax adviser, or equivalent; or a degree in data science, computer science, or accounting.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Sydney, Australia
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hyderabad, India
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our ET Service Desk is a global, 24x7 team that acts as the first line of defence for Deliveroo’s internal technology, supporting employees across offices, care vendors, and remote locations worldwide. We work closely with Workplace Tech, Security, IAM, Networks and application owners to resolve issues end-to-end, escalating only when something is outside our tools, access or expertise.
The team handles everything from access management for core platforms to device, basic networking and collaboration tooling issues, following robust runbooks and service management practices.
We are a collaborative, metrics-driven group that continuously improves our knowledge base, processes and automation to deliver a consistently great experience for our internal customers.
We’re looking for a
Service Desk Specialist
to join our
Service Desk
team located in
Hyderabad
. In this role, you will be owning complex tickets from first contact through to resolution and coordinating incident response for high-impact issues. You’ll troubleshoot across Google Workspace, macOS, Windows, ChromeOS, MDM, Slack and core internal tools, using your depth of experience to unblock users quickly and safely.
Beyond BAU support, you’ll lead and contribute to the improvement of the projects, refine playbooks, and mentor other analysts to uplift the overall capability of the Service Desk.
Get to know our
Service Desk
team — what drives us, how we work, and what you can expect.
Here’s what your day-to-day might look like:
Be the first point of contact in Operations, helping people resolve problems and delivering an excellent customer experience in a 24x7 environment.
Take ownership of standard and complex technical issues, diagnosing, researching, tracking, and resolving them.
Collaborate with colleagues across our global team to share knowledge and solve problems.
Escalate and coordinate incident response for critical issues affecting the firm.
Troubleshoot issues across hardware, software, user accounts, trading environments, operating systems, and mobile devices.
Look for opportunities to improve how we work and share your ideas with the team and management.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
A passion for customer service and a commitment to delivering an outstanding support experience.
More than four years of experience in IT Operations, IT Support, or Technical Support, working directly with users.
A strong interest in technology and how it helps our people deliver for Deliveroo.
Experience supporting Google Workspace (G Suite), macOS, Windows 10 and above, and MDM tools such as Mosyle and Intune.
Experience in technical support within a growing technology company, bringing an understanding of effective service delivery.
The ability to contribute to and lead projects that match your expertise, while guiding colleagues and sharing your knowledge.
A collaborative approach, with experience mentoring, training, or creating knowledge resources for your team.
Flexibility to work morning, afternoon, and night shifts as part of a 24x7 service desk supporting Deliveroo’s global business.
Experience That Will Help You Succeed
We’d love to hear from you if you have exposure to or experience with some of the following, you don’t need to know them all:
Productivity and collaboration
: Google Workspace (G Suite), Slack, and Google Workspace admin tools.
Operating systems and devices
: iOS, macOS, Windows 11, and ChromeOS.
Device management
: MDM tools such as Mosyle and Microsoft Intune.
Service management and reporting
: Jira Service Management (JSM), Data Studio, and Looker.
Networking and access
: An understanding of networking fundamentals and Identity and Access Management (IAM).
Meeting room technology
: Supporting audiovisual (AV) and video conferencing systems, particularly Google Meet.
Service delivery
: Familiarity with ITIL principles and IT service management practices.
Relevant professional certifications are also welcome.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 2-3 stages.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
ГибридheadBerlin; London
УдалённоLisbon, Portugal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorCzech Republic - Remote; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorPrague; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
seniorNicosia; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоBrazil
headJudgment on when to escalate, comfort working across US, EU, and Asia time zones, and a record of meeting hard filing deadlines; EMEA; Remote Roles - EMEA
ГибридSydney, Australia
Hyderabad, India; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief