Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond.
This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
RESPONSIBILITIES
Credit Card Payment Processing
Implement and maintain scalable, fault-tolerant services handling
real-time authorization, batch clearing, and settlement
workflows.
Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services.
Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections.
Ensure
transaction idempotency
and correct state management across the full card payment lifecycle.
Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows.
Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements.
Alternative Payment Methods (APMs)
Build and maintain integrations with a broad range of APMs, including
digital wallets
(PayPal, Apple Pay, Google Pay),
bank transfers
(ACH, SEPA, instant bank pay),
buy now pay later (BNPL)
providers,
prepaid and voucher
methods, and
regional local payment methods
across key markets.
Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers.
Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances.
Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand.
Reconciliation & Financial Integrity
Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails.
Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions.
Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale.
Ensure all financial systems are audit-ready and compliant with internal financial controls.
Reporting, Monitoring & Alerting
Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics.
Implement
threshold-based alerting
for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods.
Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility.
Participate in on-call rotations and incident response for payment-critical systems.
Compliance & Security
Build systems compliant with
PCI DSS
, card network operating regulations, data encryption and tokenization standards, and regional mandates.
Contribute to secure handling of sensitive payment data across card and APM flows.
Support audit processes and financial compliance reviews as required.
Fraud & Dispute Management
Integrate with fraud detection and risk scoring systems across card and APM payment flows.
Implement chargeback and dispute workflow components, including evidence submission and representment support.
Build safeguards and monitoring for fraud pattern detection across payment methods.
Engineering Excellence
Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness.
Participate actively in code reviews, technical design discussions, and architecture decisions.
Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity.
Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture.
QUALIFICATIONS & SKILLS
5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks
at least 2+ years working on
payment processing systems
in production
Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks.
Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods).
Solid understanding of the
four-party (Visa/Mastercard) and three-party (Amex/Discover) models
, including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA.
Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability.
Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context.
Familiarity with
PCI DSS
and payment data security fundamentals.
Strong debugging and incident response skills in complex, high-volume financial systems.
NICE TO HAVE
Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform.
Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations.
Experience at high transaction volumes (10M+ monthly transactions).
Exposure to authorization rate optimization and intelligent payment routing.
Familiarity with the gaming, digital goods, or e-commerce payments landscape.
Experience with audit processes and financial compliance reviews.
WHAT SUCCESS LOOKS LIKE
In your first 6 months, you will have:
Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift.
Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage.
Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk.
Contributed to engineering practices that raise the quality bar for the broader payments team.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Amsterdam, Netherlands; London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Product
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale.
The Role
We are looking for a Staff Software Engineer to work on the indexing and data processing layer of a novel search engine tailored for agentic AI consumption.
In this role, you will focus on building systems that ingest, process, and organise massive volumes of data into efficient, queryable structures. You will work primarily on offline and nearline pipelines, ensuring that data is fresh, complete, and efficiently accessible by downstream retrieval systems. You will operate in an environment where throughput, scalability, and correctness are critical; designing systems capable of handling tens of gigabytes per second across continuously evolving datasets.
In this position, your responsibility will be to:
Design, implement, and operate large-scale indexing systems and data pipelines that sit at the core of our search infrastructure
Develop and optimise indexing strategies balancing performance, freshness, and resource efficiency
Work on storage formats, compaction strategies, and update mechanisms to keep data accessible and current
Ensure reliability and predictability of pipelines under high-throughput conditions
Build well-tested components with clear responsibilities and interaction contracts, while remaining flexible as the system evolves
Define and implement observability primitives, including structured logs, metrics, and data quality signals across offline and nearline pipelines
Monitor throughput, resource usage, and cost, and drive optimisations when business needs require it
Collaborate with runtime and ML teams to ensure indexing outputs meet retrieval and ranking requirements
Enable safe experimentation on indexing strategies and data processing logic through controlled rollouts and clearly defined quality signals
You may be a good fit if you:
8+ years of experience building production backend or data infrastructure systems
Strong Go experience (C++/Rust is a plus)
Experience with large-scale data processing systems (10+ GiB/sec throughput, petabyte-scale datasets, etc.)
Experience building or operating databases, storage systems, data planes, or indexing pipelines
Strong understanding of distributed systems, fault tolerance, consistency, and scalability
Experience running production systems and handling operational incidents
Systems-thinking mindset and ability to reason about end-to-end data flows
Strong candidates may also have experience with:
Distributed data processing frameworks such as Spark, Flink, MapReduce, or Beam
Content systems including, scraping, proxying, or anti-bot infrastructure
Ad tech, social networks, or other large-scale content platforms
DBMS internals (open source or SaaS) and cloud infrastructure
Open-source contributions or active involvement in the engineering community
Competitive programming or CTF participation (ICPC, IOI, or similar)
SHAD or similar advanced technical programmes
Conference talks or technical publications
We conduct coding interviews as part of the process.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Lagos, Nigeria
At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a
Chief of Staff to the CEO
- a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities.
What you will do
Act as a
trusted partner to the CEO
, driving strategic priorities and ensuring effective execution across the business
Lead
high-impact, cross-functional projects
end-to-end — from problem structuring to implementation
Operate as an
internal engagement manager
, bringing structure, clarity, and momentum to complex initiatives
Prepare and deliver
executive-level materials
, including board presentations, strategy papers, and decision memos
Represent the CEO in internal and external forums
when needed, ensuring alignment and clear communication
Drive
follow-ups and accountability
across leadership to ensure decisions are translated into action
Identify and solve ambiguous problems across product, operations, and growth
Requirements
What we are looking for
5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent)
Strong track record of leading workstreams or acting as an
Engagement Manager / Project Leader
Exceptional problem-solving and structured thinking skills
Ability to operate in
high-ambiguity, fast-paced environments
Strong communication skills, with experience presenting to senior stakeholders
High level of ownership, discretion, and judgment
Genuine interest in fintech and emerging markets
Benefits
Work directly with the CEO on the company’s most critical challenges
Gain exposure across all major functions — from product to risk to growth
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus
Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
Technical Service Operations Lead (TSO Lead), Kuala Lumpur
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents.
Qualifications:
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to have:
Experience in the gaming, payments, or fintech industry.
Experience with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions.
Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences.
Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems.
ITIL certification (Foundation or higher) is a plus but not required.
BENEFITS
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: Careers | Xsolla
Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.
Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.
If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Initiate and lead discussions
on technical solutions and architecture.
Influence technical decision-making
and set standards for sound engineering practices.
Lead refactoring and modernization efforts
while maintaining delivery timelines.
Identify and prioritize technical debt
to ensure long-term codebase health.
Collaborate with product and engineering leads
to balance business goals with technical integrity.
Build and deliver end-to-end software solutions
in a fast-paced environment.
Take ownership of production issues
and define efficient triage and resolution processes.
Implement robust test coverage
and uphold strong code review standards.
Enhance developer experience
by improving tools, processes, and workflows.
Act as a
hands-on technical leader
who guides, mentors, and inspires the engineering team.
REQUIREMENTS
8+ years
of experience in software development.
2+ years
of experience working with
Go
.
2+ years
of experience as a
Technical Lead
.
Strong experience with
PostgreSQL
and/or
MySQL
.
Proficiency with
Git
,
Docker
,
Kubernetes
, and
Helm
.
Experience with messaging systems (
RabbitMQ
and/or
Kafka
).
Basic understanding of frontend frameworks (
React
and/or
Next.js
).
Basic knowledge of
cloud computing
(
Google Cloud Platform
preferred).
NICE TO HAVE
Experience building
scalable, secure Login-as-a-Service platforms
.
Deep understanding of
OAuth2
,
OIDC
,
SAML
,
JWT
, and
session/token management
.
Strong knowledge of
social login
,
SSO
, and
federated identity
.
Experience designing
multi-tenant identity systems
with isolation and configurability.
Experience delivering
developer-friendly APIs, SDKs, and integration documentation
.
Excellent English communication skills
- both technical and non-technical.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Technical Lead, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Poland; Armenia; Estonia; Latvia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Portugal; Spain; Georgia; Greece; Belarus; Thailand
Workplace: remote
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a User Acquisition Manager to join our Media Buying team of 8 professionals (UA Managers and a Team Lead).
You will work with our flagship trading platform, used by millions of users worldwide.
We cover all traffic sources and manage large budgets, with a strong focus on analytics and statistics. Our professional marketing team makes key business decisions independently.
This is a full-time role (5/2) in the EET/EEST time zone, with team syncs every Monday and Friday at 11:00.
Join us and help drive our success!
Tasks:
Working with TikTok, Snapchat, Facebook.
Creating, analyzing, and optimizing UA campaigns.
Utilizing internal and external reporting and analytics tools.
Managing creatives, tracking, and analyzing direct and indirect competitors' creatives.
Collaborating with creatives and motion designers to develop and refine ad content.
Coordinating with analytics teams, product managers, and designers to align strategies.
Tracking KPIs and ensuring campaigns meet performance and ROI goals.
Requirements:
Minimum 2 years of experience as a User Acquisition Manager.
Hands-on experience with TikTok, Snapchat, Facebook.
Knowledge of traffic acquisition, social networks and optimization strategies.
Proficiency with tools like AppsFlyer, Google Analytics, and Excel for campaign tracking and management.
Strong analytical skills with a background in campaign performance analysis and optimization.
Native-level Russian and professional proficiency in English (B1+).
Nice to have
Experience in fintech.
Experience with ASO.
We offer
Full-time remote work model (Service Provider contract).
Competitive remuneration.
Performance-based bonuses.
Flexible working hours.
A professional, stable and young marketing team, with a fully in-house video production, design, and creative team.
Autonomy in launching marketing campaigns.
A friendly, enjoyable, and positive work environment.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Corporate Development Associate plays a key role in supporting Nebius’s capital formation strategy and execution across debt, equity and structured capital soutions to support the company’s rapid expansion. This role drives financial analysis, supports execution of financing transactions, and works closely with internal and external stakeholders to optimise capital structure and fund growth initiatives. In addition, the role may also support M&A and related strategic initiatives.
The position requires strong financial and capital markets acumen, the ability to manage multiple work streams, and a proactive approach to evaluating financing options in dynamic market environments.
You’re welcome to
work hybrid from London.
Your responsibilities will include:
Support the evaluation and execution of fundraising initiatives across a broad spectrum of instruments.
Work closely with in-business finance and FP&A colleagues to build and maintain detailed financial models to assess capital structure, cost of capital, leverage capacity, and scenario outcomes.
Prepare materials for financing processes, including investor presentations, lender materials, and internal investment memoranda.
Coordinate work streams across financing transactions, working with internal teams (finance, legal, treasury) and external advisors (banks, investors, rating agencies).
Support structuring of financing solutions, including debt instruments, hybrid securities, and other tailored capital solutions.
Manage data rooms, diligence processes, and information flows for investors and lenders.
Track and maintain relationships with financing counter parties, including banks, institutional investors, and alternative capital providers.
Provide analytical support for broader corporate development activities, including selective M&A or strategic investments as needed.
We expect you to have:
3+ years of experience in investment banking, capital markets, private credit, structured finance, or related roles or Corporate Development Associate from big tech industry
Asset backed finance / debt experience
Strong understanding of debt products, equity and equity-linked instruments, and capital markets dynamics.
Experience supporting or executing financing transactions (e.g., debt issuance, structured financing, equity raises).
Advanced financial modelling skills, including capital structure analysis and scenario modelling.
Strong analytical and problem-solving skills with high attention to detail.
Excellent communication skills and experience preparing materials for internal and external stakeholders.
Ability to manage multiple work streams and operate effectively in fast-paced environments.
High level of ownership, judgement, and ability to work with ambiguity.
It will be
an added bonus
if you have:
Experience with structured finance, private credit, or hybrid instruments.
Exposure to technology, infrastructure, or high-growth environments.
Understanding of M&A processes.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Shanghai, China
Our Client
Our client is a global leader in maritime decarbonisation and fuel testing, with over 40 years of experience driving innovation and sustainability in the marine industry. Operating five state-of-the-art laboratories worldwide, our client provides testing, inspection, and advisory services that help clients optimise performance and reduce environmental impact. Beyond fuel testing, our client supports the industry’s transition toward greener operations by offering digital tools and solutions for emissions reduction. With a strong commitment to protecting customers, people, and the planet, our client plays a vital role in shaping a more sustainable future for maritime operations.
Role Purpose
To lead and control out client's operations including Sales in China based in Shanghai, with full P&L responsibility (including FQT & BQS revenue streams)
This is a general management role, reporting to the AMEA Managing Director, with responsibility for all Shanghai resources and a clear commercial focus and responsibility to deliver sales growth in China.
Role Description
Lead and control Shanghai operations, planning and supervising resources including people, equipment and finances
Provide leadership and motivation to Shanghai team including personal development and training within the budget set in the Business Plan
Direction of day-to-day work to ensure samples are tested and reported within given deadlines
Full P&L responsibility, including preparation and management of budgets
Ensure Shanghai financial performance meets Business Plan via budgeting, cash management and financial control activities under supervision of AMEA MD and within the framework of approved plans defined by CFO and within the firm's Financial Policy and Guidelines
Preparation of CAPEX plan to replace/upgrade laboratory equipment with a focus on automation and new measurement technologies
Identify innovative services for existing customer base and business cases for organic business development for review by AMEA MD and approval by GLT
Lead and control Shanghai Sales Team to meet sales targets, under direction of Group Commercial Director to deliver top-line growth via both volume increases and pricing
Attend relevant Conferences and represent the company on industry bodies and reporting the activities to relevant teams
Reporting Line & Location/Travel
Reports to the AMEA Managing Director
Line manages heads of departments and other support staff with ca 10 FTEs under direct management
Location is Shanghai, with some travel across China and infrequent travel to the company's global locations (principally Singapore, Rotterdam, Houston, Manchester)
Deliverables from Role
Deliver the Business Plan for Shanghai/China Region (Revenue & EBITDA)
Ensure Shanghai/China Region sales targets are met via business development by service line (FQT, BQS, OCM and decarbonisation) including volume and pricing metrics
Identify opportunities to grow the business (e.g. expanding current customer base, fuel suppliers, etc.)
Requirements
Knowledge & Skills
Preferable to have BSc level qualifications or equivalent experience
Preferable to have specific knowledge and demonstrable experience of the following:
Commercial/Sales
Marine (customer side)
Fuels (i.e. Downstream Oil & Gas) knowledge, specifically testing
Oil Condition Monitoring
Testing & Inspection sector knowledge
BQS knowledge (may be derived from Cargo Inspection experience)
Location: Montreal
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Software Engineering & Problem Solving:
Build and ship reliable, secure, and scalable backend systems.
Own implementation from design to deployment, ensuring maintainability and performance.
Participate in architectural discussions and offer informed technical input.
Refactor legacy codebases to improve structure and efficiency while maintaining feature
continuity.
Drive production readiness by handling incident response, root cause analysis, and
observability improvements.
Technical Excellence:
Write clear, testable, and well-documented code, emphasizing quality and automation.
Contribute to a culture of engineering excellence through code reviews and design
discussions.
Advocate for sound software development practices and continuous improvement.
Collaboration & Impact:
Work closely with product managers, designers, and other engineers to align on objectives
and deliverables.
Contribute to technical scoping and estimation for features and infrastructure work.
Identify opportunities to reduce technical debt and improve the developer experience.
Qualifications & Skills
6+ years of professional experience in software engineering.
2+ years of hands-on experience with
Go (Golang
) in production environments.
Strong experience working with PostgreSQL and/or MySQL.
Proficient with containerization and orchestration tools: Docker, Kubernetes (K8s), and
Helm.
Familiarity with messaging systems like RabbitMQ or Kafka.
Comfortable using Git and CI/CD tooling in collaborative workflows.
Working knowledge of frontend technologies, especially React and/or
Next.js
.
Basic understanding of cloud platforms (GCP preferred).
Nice to Have:
Experience building scalable, secure Login-as-a-Service platforms.
Deep knowledge of OAuth2, OIDC, SAML, JWT, and session/token management.
Strong grasp of social login, SSO, and federated identity.
Designed multi-tenant identity systems with isolation and configurability.
Delivered developer-friendly APIs, SDKs, and integration documentation.
Strong English communicator, for both technical and non-technical topics.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Backend Engineer, we will conduct a background check that may include the following.
Criminal history check.
Employment verification.
Education verification.
Relevance to job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/ managing budgets /accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
GTM Engineer
GTM Engineer (Applied AI)
Location: Dublin or London
About Fin
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The team
GTM Engineering builds the tools that help our Sales and Customer Success teams win more deals, grow accounts and keep customers. The aim is tools that make a real difference to pipeline, win rate and retention, and give reps more time with customers.
To do that, we join data most GTM tools never see: how customers use the product, what was said on every sales call, how Fin performs for each customer, and everything in the CRM. On top of that we build agents and models that tell reps which accounts need attention, prepare them for calls, flag buying and churn signals, explain why deals are won and lost, and draft research and outreach.
The role
We're looking for a GTM Engineer to own a business problem from start to finish. You'll start with a commercial question or problem, you'll work out with reps and leaders whether it's worth solving and what success looks like. Then you'll build the data, the agent and the product, and get it into the daily routine of the people it's for.
Once it's live, you'll own making it better. You'll understand how it behaves in production, find where it fails, improve how it decides or acts, and work out whether it's making a difference. That includes deciding when something isn't working and should stop.
What you'll do:
Build and ship AI agents and LLM-powered tools for Sales and Success, such as account research, call prep, post-call follow-up, renewal risk and pipeline review.
Own the full stack: Python backends and APIs, data models in Snowflake, feedback pipelines, and React frontends where a tool needs one.
Instrument what you build. Trace agent actions, tool calls, failures and the edits reps make to agent output, so you can see where quality breaks down.
Set the quality bar with the people who use the tools. Build evaluation sets, grade output with human and model graders, and run regression tests and production monitoring.
Diagnose weak results across context, data, tools, prompts and workflow design. Test the fix on replays of past traffic before it ships.
Decide what an agent can do on its own and where a rep reviews its work first, and build the guardrails and review steps to match.
Measure adoption and business impact on conversion, win rate, cycle time and retention. Use experiments and staged rollouts where you can.
Get tools into teams' hands. Write the playbook, run the enablement session, and work with sales leaders so the tool becomes part of how their team works.
What you bring
4+ years building production software, applied AI systems or data products.
You've built LLM-powered applications or agents that real users rely on.
You've improved an AI system after launch using traces, user feedback, evals or experiments.
Hands-on evaluation experience, such as building regression tests and grading output with humans or models.
Strong Python and SQL. You're comfortable designing APIs and data models.
You can measure impact with rigour and tell whether a metric moved because of your change.
Product judgment. You can sit with a sales rep, work out what they need, and decide what to build first.
You use AI coding tools heavily and know how to get reliable work out of them.
Nice to have
Experience with GTM systems such as Salesforce, Gong or Outreach.
dbt, Airflow or other data orchestration tools.
Agent evaluation or observability tools.
Time spent in, or building for, a sales, CS or revenue operations team.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Sao Paulo, Brazil
Workplace: remote
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Workable technical problem-solving skills
Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information for solving these issues
Ability to describe issues concisely based on client feedback
Experience in customer service
Team player able to pass issues onto appropriate parties, or escalate when necessary
Passion for new technology, tools, methods, paradigms, especially as it relates to games and payments
Good communication skills. Ability to explain solutions eloquently and provide references to appropriate documentation
Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate, etc.) and ability to learn new tools as necessary
Qualifications & Skills:
Bachelor’s Degree
2+ years of experience
Experience within the video game industry
Ability to problem solve
Prior integration experience
Clear written and verbal communication skills
Strong customer service/interpersonal skills
General Integration knowledge
Must be able to immediately handle a significant workload and effectively prioritize projects with high degree of autonomy
Effective time management skills and excellent attention to detail
Proven track record of successfully managing multiple priorities including effectively prioritizing a significant workload
Need to understand specific client needs and problem solve appropriately
Nice to Have:
Multilingual proficiency
Experience with web or game programming (Unreal, Unity), or higher education in computer science
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Junior/Integration Manager, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Customer Success - Team Manager.
To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies.
You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results.
We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus.
Location:
This opportunity is available in the APAC region and is remote.
The role entails:
Strategic planning and analysis:
preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success.
Customer interactions and support to your team:
resolve escalated customer issues requiring expertise or intervention ensuring timely resolution.
Team management:
passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth.
Cross-functional collaboration:
collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board.
Documentation and reporting:
you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do.
What we are looking for in you
Excellent academic results at school and university
Bachelor’s or equivalent degree in Business, Communication or STEM subject
Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries
Track record of bringing exceptional Customer Success experience results
Commitment to continuous learning and improvement - curious, flexible, scientific
Creative problem-solving and cross-team collaboration
Experience growing and developing a CSM team
Hands-on approach to using data to drive team activities and continuous improvement
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued.
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
We are hiring a
regional sales manager
in North America to lead the direct sales team in the region. Apply here if you believe you possess outstanding revenue generating experience from the Technology industry.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
As we continue to grow we are looking to hire both Enterprise Sales and Alliances Sales representatives to drive revenue growth and meet our goals.
Our
Alliances Sales Directors
own a book of business helping to enable Canonical to work with its go to market partners, hardware vendors, software vendors, solutions integrators and distributors and channels. With a fast growing channel business, GSI/SI and Hardware partners, we need to enable, manage and grow business opportunities and drive market expansion alongside revenue growth.
Reporting to the Alliances leadership, you will be working with direct sales, marketing, product, customer success, finance, legal and support as you demonstrate thought leadership, practical skills, and apply your knowledge and experience to help us grow in this critical area.
Our
Enterprise Sales Executives
own the relationships with our direct customers and are responsible for maintaining and growing relationships that result in mutually beneficial engagements. They help craft solutions that enable our customers to be more efficient, solve more complex problems and walk the path with the customer to get the best possible results.
Reporting to Sales leadership, you will work across either a region or a vertical and you can bring your knowledge of previous customers with you. We are committed to giving customers the most knowledgeable and most competent partners in sales so that we can succeed together.
Location:
We have remote opportunities available globally.
These roles entail
Advancing a deep understanding of Linux and cloud software ecosystem, and open source selling models
Experience with negotiating contracts and commercial business terms
Building and expanding strategic relationships
Building and owning the strategy and the development of the sales engagements
Growing customers awareness of open source capabilities on Canonical Ubuntu
Delivering on targets, objectives and providing a voice of the partner and/or customer
Travelling both domestically and internationally to drive partnerships in person
Aligning and supporting internal Field teams to identify, support, grow and transact
Working closely with Marketing, Sales Engineering and Product Management to deliver on targets, objectives and provide a voice of the partner and/or customer
Leading executive interlocks between partners/customers and our own leadership team
What we are looking for in you
Track record of going above-and-beyond expectations to achieve revenue outstanding results in our technological field
Experience with Linux and opensource
Exceptional academic track record from both high school and university, regardless of seniority of current position
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation with results orientated mind set and a high level of personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long and more regularly to meet clients and partners as required
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program including Health and Wellness platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Lviv; Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a new team member to join our System devisions as a Junior Embedded Engineer.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Required skills:
- Excellent knowledge of embedded coding techniques, interfaces (e.g. SPI, I2C, UART, CAN, RS485) and subsystems
- Strong skills in various build systems.
- Excellent knowledge of C programming language
- Understanding of operating systems: embedded developers usually need experience in programming in embedded Linux or similar embedded operating systems
- Good hands-on experience of software engineering fundamentals such as testing, continuous integration, continuous deployment, pull requests and code reviews, source control, work item/issue tracking.
Would be a plus:
- Experience with MCU's, e.g STM, ESP, AVR, NRf etc
- Scripting languages Python, Bash
- Basic electronics: embedded engineers use oscilloscopes, logic analysers, and multimeters for debugging
Responsibility zone:
- Participate in the full embedded software life cycle: design, implementation, code reviews, documentation, testing and validation
- Analysis and systematic problem solving for SW reported issues
- Cooperate with electrical engineers to perform verification of new hardware from software team perspective. Review and provide feedback on the firmware specific aspects of hardware design
- Delivery highly reliable Malevich OS releases
- Work with high-level and technical requirements for research and development new features
- Create unit and functional tests
With us you will enjoy:
- Working with a team of people to build the future of an industry.
- Gain commercial experience with on-site support from experienced team members
- Non-trivial challenges and various specter of interesting tasks.
- A flexible, friendly and collaborative work environment.
- Corporate culture based on common sense.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We’re looking for a Java Engineer to join our Fraud Risk team!
This role will provide an early and significant impact on the engineering team. You will be expected to be responsible for such areas as implementation and support of backend microservices, working closely with the frontend and cross-functional teams to coordinate complex deliverables, do research and provide meaningful feedback about any decision being made within the team. Following are some domains you will have opportunities to work with:
Real-time fraudulent monitoring with highly configurable rules
Event data stream ingestion which supports near real-time fraud rules setup
Advanced A/B testing capabilities for our customers so they can leverage greedy algorithms and fight fraud
Powerful tools and innovative data science driven solutions for business user
Full feature risk ecosystem
What You’ll Be Doing
Proficiency with Java stack and JVM (memory/performance tuning, GC)
Proficiency with developing Web Services, SOA, REST APIs, Message Queue, Distributed/Scalable Architecture
Proficiency in Spring Framework (Spring Boot), Hibernate (or similar ORM), Maven, Git
Design and develop 24/7 high scale APIs and distributed system, the tech stack will be on Alicloud/AWS
Strong CS fundamentals, solid knowledge of OOP/OOD, GoF design patterns
Write unit tests, integration tests and CI/CD scripts
Own, monitor and improve our services in production
Development and testing of high quality product features spanning multiple product domains
Work with engineering managers, architects, engineers & QA to develop innovative solutions that meet market needs w.r.t functionality, performance, reliability, realistic implementation schedules and adherence to development goals and principles
Be a technical leader; research and promote new technologies and tools
Face technical challenges - performance, fault-tolerance, security and live production issues
Be involved throughout our service life cycle, influence every step of the way
What We Look For In You
Min. 5+ years of experience in Software Development
Possess a solid foundation in Java, with a deep understanding of JVM configuration optimisation strategies and tuning, IO, multi-threading, concurrency frameworks, common data structures, algorithms, and design patterns
Good programming specifications and rich work experience
Familiar with mainstream open-source application frameworks, such as SpringBoot, SpringMVC, Mybatis, SpringCloud, etc.
Experience with MySQL, Oracle, and other databases, with an in-depth understanding of things, locks, indexes, database and SQL optimisation, design methods such as sub-database sub-table, leader/follower synchronization
Familiar with common middleware, such as Kakfa, ELK, Hologres, etc.
Possess a deep understanding of the design principles of common caching systems, such as Memcached, Redis, etc. and be able to accurately choose caching solutions
Have a good understanding of distributed system principles, including CAP, consistency, idempotent operation, etc.
Work well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements
Results-oriented, self-learner, problem solver with 'can do' attitude
Clear logic, quick thinking and good communication skills
Bilingual is highly preferred (Mandarin and English) as the team will be working with stakeholders in different regions
Nice-To-Have
Already or are eager to become an expert in the blockchain and cryptocurrency landscape and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate
Experience working in a disruptive technology, successfully launching products, ideally, within FinTech, eCommerce, SaaS, AdTech, or Digital Wallet business experience
A history (and preference) of being both strategic, analytical and execution-oriented
Familiarity with product management processes and tools
Experience working with teams across different time zones
Perks & Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who we are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The AI Engineering team is responsible for integrating different AI models with different business lines. You'll need to understand how these models function in diverse domains and develop efficient integration solutions. This team is building the company's crawler platform, supporting multiple areas such as Compliance, Trading, Financial Products, and Business Intelligence.
What You’ll Be Doing
Understand different AI models’ feature
Understand different business domains’ feature
Provide integration solutions for AI models into the business domain
Maintain systems’ high availability and high throughput
Improve technology best practices and code reviews for peers
Build and maintain various AI infrastructure / platform
What We Look For In You
Bachelors in Science / Technology / Engineering / Mathematics
Experience in AI Agent / RAG engineering solutions
Experience in Microservices / API development with Java/SpringBoot/SpringCloud/Python/Langchain
Knowledgeable in multi-threading and distributed architecture. Understanding of mainstream messaging frameworks including Kafka etc. Knowledge of different databases including vector DB
Nice To Have
Experience with AI models
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоseniorSerbia
Amsterdam, Netherlands; London, United Kingdom
Не хотите искать каждый день?
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УдалённоPoland; Armenia; Estonia; Latvia; Serbia; Moldova; Kazakhstan; Kyrgyzstan; Portugal; Spain; Georgia; Greece; Belarus; Thailand; This is a full-time role (5/2) in the EET/EEST time zone, with team syncs every Monday and Friday at 11:00
London, United Kingdom
География найма не уточнена
Shanghai, China
ОфисMontreal
Dublin, Ireland; London, England
УдалённоjuniorSao Paulo, Brazil
УдалённоHome Based - APAC
УдалённоГеография найма не уточнена
Lviv; Kyiv
seniorSingapore, Singapore; Experience working with teams across different time zones
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