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Location: Paris Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. WELCOME TO PROCESSOUT ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments. Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Rakuten and many more! We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach. If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us. THE ROLE At ProcessOut, Implementation Engineers play a central role in the success of the Company. We are looking for a highly motivated person to join our Merchant Experience team and work alongside colleagues to help customers get world-class guidance and advice during the implementation of ProcessOut. You will play a critical role in helping customers go-live, in maintaining their trust and ensuring a strong feedback loop within our teams to continuously improve our products suite. The ideal candidate must be customer-driven and tech-savvy with eagerness to learn in a fast-growing environment facing complex challenges. WHAT WE’RE LOOKING FOR - In-depth technical knowledge, particularly with a robust understanding of SaaS companies, web services, APIs, web applications, mobile apps, and IT infrastructure essential for effective - Native level French or English communication skills complemented by a strong business acumen. - Able to read and analyze server and application logs and debug errors. - Strong experience working with REST HTTP APIs. - Strong experience in project management, and ideally customer onboarding. - Ability to investigate and solve complex technical problems to offer the best solutions to our customers. BONUS POINTS FOR - Experience in a similar role in a tech company. - Experience and knowledge working in the online payments industry. - Prior customer service experience working in a merchant-facing role. - Advanced data analytics skills, preferably with proficiency in sophisticated tools and demonstrated examples of analytical work. - Experience working with Javascript to design and build small application scripts. - Ability to read and understand application code (Golang). WHAT YOU WILL BE DOING - Provide technical support to merchants during their implementation of ProcessOut. - Plan and manage their project of implementing the solution. - Answer all merchants’ integration-related questions, including but not limited to configuration, debugging, documentation, testing, and go-live support. - Manage incidents related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents). - Partner internally with account managers, technical support, and engineers to resolve issues during customer trials, integrations, or post-implementation support. - Interact with the Product/Engineering teams to pinpoint improvement ideas. - Advise Management on project statuses and potential issues that impact customer satisfaction and provide recommendations for appropriate actions. - Ability to multitask with multiple projects and integrations of key customers - Maintain and update our merchant-facing documentation to continuously help reduce friction during the implementation phase. ADDITIONAL INFORMATION Apply without meeting all requirements statement If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We always want to speak to people who connect with our mission and values. We believe in equal opportunities. We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you. Take a peek inside life at Checkout.com http://Checkout.com via - Our Culture video https://youtu.be/BEwnpHuadSw - Our careers page https://www.checkout.com/careers - Our LinkedIn Life pages bit.ly/3OaoN1U http://bit.ly/3OaoN1U - Our Instagram https://www.instagram.com/checkout_com/ https://www.instagram.com/checkout_com/ Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.   THE OPPORTUNITY - Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine - Lead and grow a team of four to five product managers, and set the bar for product craft across the layer - Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot - Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own - Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them - Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets - Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it - Anticipate industry shifts and shape our platform to stay ahead - Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy   WHAT YOU BRING - Senior product leader with experience in exchange, trading, or high-performance platforms - Experience managing and developing product managers, on a team senior enough to run without you in the room - Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them - Proven ability to set product vision and translate it into a long-term roadmap - Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces - Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds - Excellent communication skills — can influence technical and non-technical stakeholders - A passion for crypto markets, market structure, and building the next generation of infrastructure   NICE TO HAVES - Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them - Experience across both spot and derivatives venues, with the market structure differences that come with each - Time at a crypto exchange operating at comparable scale, volume and uptime expectations - Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Singapore Workplace: fully Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming. Sumsub is recognized as a Great Place To Work® in the US and rated 4.4 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. Now we are looking for a Sales Development Representative to reach out to new and prospective clients globally, with a particular focus on the Apac region, Malaysia. We’re a remote-first, internationally distributed team that values accountability, collaboration, and impact. If you’re motivated by solving meaningful challenges and building technology that makes a difference, we’d love to hear from you. What You Will Be Doing: Sales prospecting and lead generation across Malaysia Cold outreach to new and prospective clients via LinkedIn, emails, calls, network, etc Industry research to define targets for the outreach and potential pockets of growth, craft value proposition, etc Researching companies and their representatives to define the most relevant targets and decision-makers Pushing conversations to the product demo calls Supporting Business Development Managers in their re-engagement with the targets About You: Demonstrated experience in lead generation/cold sales as a Business Development or Sales Development Representative in B2B cloud, SaaS software or financial services, compliance, crypto, RegTech Outstanding writing, communication and negotiation skills; fluency in IT vocabulary; and ability to digest technical information & product specs Good command of the English, Malay, and Chinese language Experience with selling software solutions Strong analytical skills in market research Skilled user of LinkedIn, Crunchbase, email trackers, CRMs, etc. Experience with Salesloft or similar platforms is a plus Drive top-of-the-funnel lead generation for account executives and sales managers Update and manage all sales activities, opportunities, and account information in CRM Consistently achieve monthly quota of qualified opportunities What We Offer: Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours. True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team. Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal. Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online. Compensation. We offer fair and transparent pay, benchmarked to the market. Truly global. We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide. Growth built in. Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together. Getting you set up. We make sure you have access to the tools and hardware you need to do your work well. Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun. The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London, United Kingdom Workplace: hybrid About us At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you. About the role We are looking for a experienced Account Executive who are excited to be part of the early sales team at a very fast-growing startup. Importantly, we are not looking for Alpha, ‘gift of the gab’ type salespeople. Rather, we are excited to hire intelligent, thoughtful and reflective salespeople who build trust and meaningful connections with prospects. The role could develop into a leadership position, managing a team of AEs, or stay as an individual contributor role – closing our largest deals. What you'll be doing Serve as a consultative trusted advisor with a focus on developing and closing new business opportunities with prospective Xelix customer. Manage a portfolio of prospects at various stages of sales cycle with leads developed by the Xelix partner network. Conduct assessments to understand prospects pain-points and develop roadmap and business cases for their finance transformation using Xelix solutions. Manage and forecast sales activity and opportunities by flawlessly executing the Xelix sales process and playbook. Attend in-person meetings on client site, as well as industry events, such as user groups, trade shows and conferences to build and manage relationships with prospective and existing customer base. What you’ll bring 2+ years closing SaaS deals Expertise using MEDDICC or similar sales methodologies Experience managing long and complex sales cycles with multiple stakeholders. Proven ability to self-source and generate pipeline Consecutive years of quota attainment at a technology company Experience selling into the CFO office Big Plus Points Specific knowledge of Accounts Payable space Multi-lingual Customer Segment Definitions At Xelix, customer segments are defined by annual company revenue rather than employee count. As Xelix serves large organisations, these classifications differ from those commonly used in other businesses. Mid-Market – Organisations with annual revenue of up to £1 billion . Small Enterprise – Organisations with annual revenue between £1 billion and £5 billion . Large Enterprise / Strategic – Organisations with annual revenue of £5 billion or more . These accounts are typically complex, involving multiple stakeholders, longer sales cycles, and global or multi-entity operations. What we offer in return 💰 Competitive base salary starting at £50k, with the potential to double your earnings through 100% OTE 🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days 🏡 Hybrid working with three days a week from our dog-friendly Hoxton office and on-site gym 🏥 Comprehensive private medical & dental cover with Vitality 🍼 Enhanced parental leave pay 📚 Learning & development culture – £1,000 personal annual budget 🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals 🎯 Lots of team socials & activities ☀️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time. We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.

Location: London, United Kingdom Workplace: hybrid About us At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you. About the role As the Enterprise Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes. What you’ll be doing – team management: · Lead, mentor, and develop a high-performing team of Enterprise Account Managers. · Drive team performance to achieve renewal, retention, and expansion targets. · Guide your team in developing and executing account plans that promote long-term customer success and revenue growth. · Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability. · Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes. · Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn. · Report on team KPIs and business metrics, providing insights and recommendations to senior leadership. · Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts. What you’ll be doing – account management: · Manage a select portfolio of strategic accounts to model best-in-class customer engagement. · Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. · Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders. · Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion. · Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. · Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. · Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. · Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. · Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. · Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. · Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you’ll bring You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations. · 5+ years of experience in Account Management in a B2B SaaS or technology-driven company. · Minimum of 1-2 years of experience leading a team. · A proven record of achieving or surpassing renewal and expansion targets. · Exceptional communication, coaching, and relationship-building skills. · Strong analytical and problem-solving abilities; comfortable working with data to guide decisions. · Experience using HubSpot CRM is highly desirable. · Must have experience with MEDDIC. · A proactive, collaborative approach and the ability to influence cross-functional teams. · Passion for developing people, improving processes, and delivering exceptional customer value. What we offer in return 💰 Competitive salary depending on experience + 30% commission 🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days 🏡 Hybrid working with two days a week from our dog-friendly Hoxton office 💪 On-site gym and cycle to work scheme 🛍️ Employee discount at over 100 retailers 🏥 Comprehensive private medical & dental cover with Vitality 🍼 Enhanced parental leave pay 📚 Learning & development culture – £1,000 personal annual budget 🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals 🎯 Lots of team socials & activities ☀️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time. We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.

Location: London, United Kingdom Workplace: hybrid About us At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows. Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you. About the role As the Enterprise CS/Account Management Team Lead, you’ll be responsible for leading a team of Account Managers who manage our Enterprise customer base. You’ll balance people leadership with hands-on account management, coaching your team to deliver world-class customer experiences, retain and grow Enterprise accounts, and drive measurable business outcomes. What you’ll be doing – team management: · Lead, mentor, and develop a high-performing team of Enterprise Account Managers. · Drive team performance to achieve renewal, retention, and expansion targets. · Guide your team in developing and executing account plans that promote long-term customer success and revenue growth. · Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability. · Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes. · Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn. · Report on team KPIs and business metrics, providing insights and recommendations to senior leadership. · Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts. What you’ll be doing – account management: · Manage a select portfolio of strategic accounts to model best-in-class customer engagement. · Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. · Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting goals, KPIs and commercial narratives to executive sponsors and C-suite stakeholders. · Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap, using this to shape account strategy and unlock expansion. · Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. · Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. · Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. · Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. · Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. · Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. · Stay close to market trends and the competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you’ll bring You've spent meaningful time in account management within B2B SaaS and you understand how enterprise renewals and expansions actually get done. You're comfortable owning a commercial number and have competent experience of having pricing conversations. · 5+ years of experience in Account Management in a B2B SaaS or technology-driven company. · Minimum of 1-2 years of experience leading a team. · A proven record of achieving or surpassing renewal and expansion targets. · Exceptional communication, coaching, and relationship-building skills. · Strong analytical and problem-solving abilities; comfortable working with data to guide decisions. · Experience using HubSpot CRM is highly desirable. · Must have experience with MEDDIC. · A proactive, collaborative approach and the ability to influence cross-functional teams. · Passion for developing people, improving processes, and delivering exceptional customer value. What we offer in return 💰 Competitive salary depending on experience + commission 🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days 🏡 Hybrid working with two days a week from our dog-friendly Hoxton office 💪 On-site gym and cycle to work scheme 🛍️ Employee discount at over 100 retailers 🏥 Comprehensive private medical & dental cover with Vitality 🍼 Enhanced parental leave pay 📚 Learning & development culture – £1,000 personal annual budget 🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals 🎯 Lots of team socials & activities ☀️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call – A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview – A 30–45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation – A role-relevant exercise to demonstrate your skills and approach. Final On-site Interview – An in-person meeting with our senior leadership team and co-founders at our office. We strive to make the process clear, efficient, and respectful of your time. We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.

Location: Panama City, Panama Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the Role This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential small and medium-sized business accounts. What You Will Do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What We Are Looking For Bachelor’s degree (BA/BS). 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What Will Make Us Really Love You You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail. You’re passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Aleph Impact: Own the full client lifecycle for TikTok advertisers in Panama and see the direct results of your work on your accounts and revenue. Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead. Flexibility: A hybrid setup (2 days per week in the Panama City office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Bogotá, Colombia Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the Role This is a fast-paced, high-energy, hybrid sales and account management role that combines the commercial ownership of a Client Partner with the day-to-day account stewardship of a Client Success Manager. In addition to meeting and exceeding your revenue targets, you’ll help grow Aleph’s advertising business by building a focused, well-prioritized book of high-potential accounts. What You Will Do Drive revenue growth by consistently meeting and exceeding account growth targets. Own the full client lifecycle on your own, from sales conversations and onboarding through ongoing success management. Take a consultative, solutions-oriented approach with every client. Lead ideation sessions and translate client goals into actionable campaign solutions. Run webinars on platform updates and address common client pain points across your markets. Execute campaign optimization and analysis using internal tools and dashboards, resolving issues and flagging process improvements along the way. Cultivate client relationships, identify upsell opportunities, and drive contract completion and renewals across a high volume of accounts. What You Will Do Bachelor’s degree (BA/BS). 3+ years of experience in a quota-carrying commercial role. Fluency in English and Spanish. A solid quantitative background. Exceptional communication and presentation skills, high attention to detail, and a proactive mindset for solving problems independently. An agile, organized, and methodical work style, effectively balancing priorities across a large account portfolio. What Will Make Us Really Love You You bring genuine sales energy and enthusiasm for growing accounts. You have an eye for detail. You’re passionate about advertising and ad-tech, and stay current on industry trends. You have real tech curiosity: when a new tool shows up, you adopt it, test it, and work it into your routine. You think analytically, reading data and pipeline signals to guide your decisions rather than relying on gut feeling. You leverage AI for research, briefs, and next steps, then apply your own judgment to personalize and build the relationship. Why Join Aleph Impact: Own the full client lifecycle for TikTok advertisers in Colombia and see the direct results of your work on your accounts and revenue. Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Work in an industry that changes constantly, where curiosity keeps you learning and where teams that adopt new tools early get ahead. Flexibility: A hybrid setup (2 days per week in the Bogotá office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Paris Workplace: Remote ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. LOCATION Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).   ROLE Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work. This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.   RESPONSIBILITIES - Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics. - Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs. - Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale. - Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption. - Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity. - Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment. - Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders. - Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.   WHAT SUCCESS LOOKS LIKE FIRST 30 DAYS You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.   FIRST 3 MONTHS You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.   FIRST 6 MONTHS You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.   MUST HAVE EXPERIENCE & SKILLS - 5+ years building technical products in complex or fast-changing environments. - Proven track record taking products or major features from ambiguous problem spaces through launch and iteration. - Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences. - Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact. - Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction. - Experience leading cross-functional work without relying on formal authority. - Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges. - Excellent written and verbal communication, especially in an async environment. - Comfort creating clarity and driving decisions in highly ambiguous contexts. - Strong ownership and autonomy: you act without waiting to be told. - Team-first mindset, low ego.   NICE TO HAVE - Experience in crypto, DeFi, traditional finance, or fintech. - Familiarity with lending markets, smart contracts, or permissionless protocols. - Experience shipping products with significant security, audit, regulatory, or governance considerations. - Experience working with research & development teams PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: Remote - USA Workplace: Remote YOUR TURN TO START THE CONVERSATION. WRITE THE FUTURE AT RASA. Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. ABOUT THIS ROLE We are looking for a top-performing Enterprise Account Executive to join our team, modeled after the industry's best "technical closers." You will drive revenue growth by identifying, cultivating, and closing complex deals with Fortune 500 and Global 2000 enterprises. In this role, you’ll take the time to understand each prospect’s unique challenges, map them to Rasa’s platform, and clearly show how we can deliver value — both to end users and to decision-makers. You will understand and communicate how Rasa can be used across multiple industries and then manage complex deal cycles. We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. However, you can expect to: - Build and execute a territory plan to target high-value enterprise accounts. Like our top reps, you are expected to be a "full-cycle" hunter, generating your own pipeline while collaborating with SDRs and Marketing. - Navigate multi-stakeholder sales cycles (6-12 months) involving technical champions (Developers, Architects) and economic buyers (C-Suite, LOB Heads) - Bridge the gap between technical value and business outcomes. You must be comfortable discussing APIs, open-source models, or infrastructure integration with engineering teams. - Lead a virtual account team (Solutions Engineers, Customer Success, Product) to win the technical win and the commercial win - Drive and prove technical capabilities and business value of Rasa’s platform - Forecast and manage your sales activity and pipeline to consistently hit revenue targets - Work closely with our customer success team and develop new opportunities for our existing customers - Collect and deliver customer feedback to the product team The role is: Full-time - 100% Remote - Continental USA This is a remote position, but the person needs to be based in the Continental USA - Rasa cannot assist with work authorization (visa sponsorship) for candidates located in the USA. ABOUT YOU You are excited about AI assistants, machine learning and letting people interact with machines through text and speech. You are an experienced self-starter who works well with little supervision. You should be able to use your unique personality, creativity and grit to expand our pipeline with new high profile prospects while working with our key customers to increase Rasa’s adoption. Ideal candidates have: - 3+ years experience in sales, specifically in complex technical domains (e.g., AI/ML, DevOps, Database/Infra) - A proven track record of selling large deals to Global 2000 enterprises (top 10% performance) - Proven history of consistently exceeding quotas ($1M+ ARR targets) - Experience closing six-figure deals - You don't need to code, but you must be "code-literate" or "infrastructure-fluent." - you can hold your own in a room with Engineering Directors - A self-driven professional who works with urgency and accountability, demonstrated by a track record of building pipeline from scratch and a creative, customer-centric hunter mindset. - Familiarity with sales methodologies like MEDDPICC, Challenger, or Command of the Message - You are ready to meet customers and prospects across your territory MEET YOUR TEAM This role sits within our Sales department, reporting into Will, our Global Head of Business Development. You will work with a solutions engineer and business development representative to build out your territory, progress opportunities through the buying journey and establish a partnership with key customers. FREQUENTLY ASKED QUESTIONS You can find answers to FAQs about this role specifically on our Enterprise Account Executive - FAQ sheet https://rasa.notion.site/Enterprise-Account-Executive-Bay-Area-USA-FAQ-s-249ab0adfd2a4c31982961a72770249b?pvs=73. WHAT YOU CAN EXPECT FROM US - Flexible hours and a dedicated remote budget - A stipend for professional development & 6 paid education days to help you grow within your role - Unlimited PTO + paid sick leave + paid public holidays - A Macbook, and other tech to help you do your job - We have regular remote team events, as well as an annual company-wide offsite - Health benefits - 401(k) contribution with up to 4% match - Equity options You can find more information about our benefits per location here: Rasa Perks & Benefits https://rasa.notion.site/Rasa-Benefits-Perks-5bf7e7e5380240bf9aa5bb6ae488aec9 ABOUT US Rasa is the agent building platform for AI product teams, enabling engineers and business teams to build, test, and ship agents together at speed. Enterprises across banking, insurance, telecom, healthcare, and retail use Rasa to create agents they can fully own, from customer service and voice to internal support. Teams can see exactly how every agent works, run it in their own environment, and make it as governable as each moment demands. And because Rasa slots into a team’s existing stack, new use cases reach customers sooner. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence. Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age. PLEASE BE MINDFUL OF THE HIRING LOCATION(S) LISTED. You must be located in and a resident of the location(s) listed for us to proceed with your application.

Location: Poland Job Overview This role is primarily about writing . We are looking for someone with outstanding English writing ability, strong research skills, excellent judgment, and the ability to develop a clear point of view and narrative around a subject. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. The role will cover much more than blog posts. You may work on long-form articles, thought leadership, whitepapers, research-driven content, industry reports, case studies, website content, and other editorial and marketing assets. Key Responsibilities Write high-quality long-form content across AI, enterprise technology, infrastructure, and related topics. Research unfamiliar subjects thoroughly and develop a strong understanding before writing. Produce long-form articles that are informative, engaging, structured, and original. Develop thought-leadership content for technology and business audiences. Write whitepapers, research-driven reports, industry guides, and educational resources. Develop case studies and customer-focused stories. Create website and landing-page content when required. Write content for senior technology decision-makers, business leaders, IT professionals, and broader technology audiences. Turn complex ideas into clear and compelling narratives without unnecessarily simplifying the subject. Interview or collaborate with subject-matter experts when deeper technical insight is required. Identify interesting angles, trends, questions, and stories within broader technology topics. Adapt writing style and structure depending on the audience, subject, and content format. Edit and refine content for clarity, flow, accuracy, originality, and readability. Work with the marketing and SEO teams to align content with search intent and broader content objectives. What We're Looking For Native English-speaking candidates only. Exceptional written English and a strong command of grammar, vocabulary, structure, and tone. Demonstrated ability to write high-quality long-form content. Strong storytelling and narrative skills. Ability to make complex subjects interesting and easy to understand. Excellent research skills and intellectual curiosity. Ability to develop original ideas, angles, and perspectives rather than simply rewriting existing information. Strong editing and self-editing skills. Ability to write for different audiences and content formats. Strong attention to detail and factual accuracy. Ability to learn technical subjects quickly and communicate what you have learned clearly. Comfortable working independently in a remote environment. Content You May Work On Depending on business requirements, your work may include: Long-form articles Thought-leadership pieces Whitepapers Industry reports Research-driven content Technology guides Case studies Website and landing-page content Educational resources Executive-level content Technical and business content Campaign and marketing content Technical Topics You may write about subjects including: Artificial intelligence AI infrastructure AI data centers AI factories GPU computing Cloud infrastructure Enterprise IT Data centers Cybersecurity Emerging technology Enterprise hardware and services Preferred Qualifications Portfolio demonstrating exceptional long-form writing. Experience writing technology, business, enterprise, or B2B content. Experience creating whitepapers, reports, case studies, or thought-leadership content. Basic understanding of SEO, search intent, headings, content structure, and keyword usage. Experience working with subject-matter experts. Familiarity with AI-assisted research and writing tools. Experience writing for enterprise or professional audiences. What We Value Most Writing quality comes first. We are looking for someone who can take a subject, do the research, find the interesting story or insight within it, and produce writing that people actually want to read. Strong technical knowledge is useful, but exceptional writing ability, curiosity, research skills, and editorial judgment are more important.

Location: Serbia Job Overview This role is primarily about writing . We are looking for someone with outstanding English writing ability, strong research skills, excellent judgment, and the ability to develop a clear point of view and narrative around a subject. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. The role will cover much more than blog posts. You may work on long-form articles, thought leadership, whitepapers, research-driven content, industry reports, case studies, website content, and other editorial and marketing assets. Key Responsibilities Write high-quality long-form content across AI, enterprise technology, infrastructure, and related topics. Research unfamiliar subjects thoroughly and develop a strong understanding before writing. Produce long-form articles that are informative, engaging, structured, and original. Develop thought-leadership content for technology and business audiences. Write whitepapers, research-driven reports, industry guides, and educational resources. Develop case studies and customer-focused stories. Create website and landing-page content when required. Write content for senior technology decision-makers, business leaders, IT professionals, and broader technology audiences. Turn complex ideas into clear and compelling narratives without unnecessarily simplifying the subject. Interview or collaborate with subject-matter experts when deeper technical insight is required. Identify interesting angles, trends, questions, and stories within broader technology topics. Adapt writing style and structure depending on the audience, subject, and content format. Edit and refine content for clarity, flow, accuracy, originality, and readability. Work with the marketing and SEO teams to align content with search intent and broader content objectives. What We're Looking For Native English-speaking candidates only. Exceptional written English and a strong command of grammar, vocabulary, structure, and tone. Demonstrated ability to write high-quality long-form content. Strong storytelling and narrative skills. Ability to make complex subjects interesting and easy to understand. Excellent research skills and intellectual curiosity. Ability to develop original ideas, angles, and perspectives rather than simply rewriting existing information. Strong editing and self-editing skills. Ability to write for different audiences and content formats. Strong attention to detail and factual accuracy. Ability to learn technical subjects quickly and communicate what you have learned clearly. Comfortable working independently in a remote environment. Content You May Work On Depending on business requirements, your work may include: Long-form articles Thought-leadership pieces Whitepapers Industry reports Research-driven content Technology guides Case studies Website and landing-page content Educational resources Executive-level content Technical and business content Campaign and marketing content Technical Topics You may write about subjects including: Artificial intelligence AI infrastructure AI data centers AI factories GPU computing Cloud infrastructure Enterprise IT Data centers Cybersecurity Emerging technology Enterprise hardware and services Preferred Qualifications Portfolio demonstrating exceptional long-form writing. Experience writing technology, business, enterprise, or B2B content. Experience creating whitepapers, reports, case studies, or thought-leadership content. Basic understanding of SEO, search intent, headings, content structure, and keyword usage. Experience working with subject-matter experts. Familiarity with AI-assisted research and writing tools. Experience writing for enterprise or professional audiences. What We Value Most Writing quality comes first. We are looking for someone who can take a subject, do the research, find the interesting story or insight within it, and produce writing that people actually want to read. Strong technical knowledge is useful, but exceptional writing ability, curiosity, research skills, and editorial judgment are more important.

Location: India Job Overview This role is primarily about writing . We are looking for someone with outstanding English writing ability, strong research skills, excellent judgment, and the ability to develop a clear point of view and narrative around a subject. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. The role will cover much more than blog posts. You may work on long-form articles, thought leadership, whitepapers, research-driven content, industry reports, case studies, website content, and other editorial and marketing assets. Key Responsibilities Write high-quality long-form content across AI, enterprise technology, infrastructure, and related topics. Research unfamiliar subjects thoroughly and develop a strong understanding before writing. Produce long-form articles that are informative, engaging, structured, and original. Develop thought-leadership content for technology and business audiences. Write whitepapers, research-driven reports, industry guides, and educational resources. Develop case studies and customer-focused stories. Create website and landing-page content when required. Write content for senior technology decision-makers, business leaders, IT professionals, and broader technology audiences. Turn complex ideas into clear and compelling narratives without unnecessarily simplifying the subject. Interview or collaborate with subject-matter experts when deeper technical insight is required. Identify interesting angles, trends, questions, and stories within broader technology topics. Adapt writing style and structure depending on the audience, subject, and content format. Edit and refine content for clarity, flow, accuracy, originality, and readability. Work with the marketing and SEO teams to align content with search intent and broader content objectives. What We're Looking For Native English-speaking candidates only. Exceptional written English and a strong command of grammar, vocabulary, structure, and tone. Demonstrated ability to write high-quality long-form content. Strong storytelling and narrative skills. Ability to make complex subjects interesting and easy to understand. Excellent research skills and intellectual curiosity. Ability to develop original ideas, angles, and perspectives rather than simply rewriting existing information. Strong editing and self-editing skills. Ability to write for different audiences and content formats. Strong attention to detail and factual accuracy. Ability to learn technical subjects quickly and communicate what you have learned clearly. Comfortable working independently in a remote environment. Content You May Work On Depending on business requirements, your work may include: Long-form articles Thought-leadership pieces Whitepapers Industry reports Research-driven content Technology guides Case studies Website and landing-page content Educational resources Executive-level content Technical and business content Campaign and marketing content Technical Topics You may write about subjects including: Artificial intelligence AI infrastructure AI data centers AI factories GPU computing Cloud infrastructure Enterprise IT Data centers Cybersecurity Emerging technology Enterprise hardware and services Preferred Qualifications Portfolio demonstrating exceptional long-form writing. Experience writing technology, business, enterprise, or B2B content. Experience creating whitepapers, reports, case studies, or thought-leadership content. Basic understanding of SEO, search intent, headings, content structure, and keyword usage. Experience working with subject-matter experts. Familiarity with AI-assisted research and writing tools. Experience writing for enterprise or professional audiences. What We Value Most Writing quality comes first. We are looking for someone who can take a subject, do the research, find the interesting story or insight within it, and produce writing that people actually want to read. Strong technical knowledge is useful, but exceptional writing ability, curiosity, research skills, and editorial judgment are more important.

Location: Romania Job Overview This role is primarily about writing . We are looking for someone with outstanding English writing ability, strong research skills, excellent judgment, and the ability to develop a clear point of view and narrative around a subject. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. The role will cover much more than blog posts. You may work on long-form articles, thought leadership, whitepapers, research-driven content, industry reports, case studies, website content, and other editorial and marketing assets. Key Responsibilities Write high-quality long-form content across AI, enterprise technology, infrastructure, and related topics. Research unfamiliar subjects thoroughly and develop a strong understanding before writing. Produce long-form articles that are informative, engaging, structured, and original. Develop thought-leadership content for technology and business audiences. Write whitepapers, research-driven reports, industry guides, and educational resources. Develop case studies and customer-focused stories. Create website and landing-page content when required. Write content for senior technology decision-makers, business leaders, IT professionals, and broader technology audiences. Turn complex ideas into clear and compelling narratives without unnecessarily simplifying the subject. Interview or collaborate with subject-matter experts when deeper technical insight is required. Identify interesting angles, trends, questions, and stories within broader technology topics. Adapt writing style and structure depending on the audience, subject, and content format. Edit and refine content for clarity, flow, accuracy, originality, and readability. Work with the marketing and SEO teams to align content with search intent and broader content objectives. What We're Looking For Native English-speaking candidates only. Exceptional written English and a strong command of grammar, vocabulary, structure, and tone. Demonstrated ability to write high-quality long-form content. Strong storytelling and narrative skills. Ability to make complex subjects interesting and easy to understand. Excellent research skills and intellectual curiosity. Ability to develop original ideas, angles, and perspectives rather than simply rewriting existing information. Strong editing and self-editing skills. Ability to write for different audiences and content formats. Strong attention to detail and factual accuracy. Ability to learn technical subjects quickly and communicate what you have learned clearly. Comfortable working independently in a remote environment. Content You May Work On Depending on business requirements, your work may include: Long-form articles Thought-leadership pieces Whitepapers Industry reports Research-driven content Technology guides Case studies Website and landing-page content Educational resources Executive-level content Technical and business content Campaign and marketing content Technical Topics You may write about subjects including: Artificial intelligence AI infrastructure AI data centers AI factories GPU computing Cloud infrastructure Enterprise IT Data centers Cybersecurity Emerging technology Enterprise hardware and services Preferred Qualifications Portfolio demonstrating exceptional long-form writing. Experience writing technology, business, enterprise, or B2B content. Experience creating whitepapers, reports, case studies, or thought-leadership content. Basic understanding of SEO, search intent, headings, content structure, and keyword usage. Experience working with subject-matter experts. Familiarity with AI-assisted research and writing tools. Experience writing for enterprise or professional audiences. What We Value Most Writing quality comes first. We are looking for someone who can take a subject, do the research, find the interesting story or insight within it, and produce writing that people actually want to read. Strong technical knowledge is useful, but exceptional writing ability, curiosity, research skills, and editorial judgment are more important.

Location: Poland Job Overview As a Technical Writer, you will create technical documentation and content covering AI infrastructure, AI data centers, AI factories, GPU computing, cloud infrastructure, enterprise hardware, and security. This role is ideal for someone who can understand technical specifications, architectures, implementation requirements, and infrastructure concepts and explain them clearly to IT professionals and decision-makers. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. Key Responsibilities Create clear, accurate, detailed technical short-form content for landing pages and product pages. Create clear, accurate, and well-structured technical documentation. Develop implementation guides that help technical teams understand and deploy infrastructure and solutions. Research and write whitepapers covering AI infrastructure, GPU compute, cloud infrastructure, security, and emerging enterprise technologies. Create product and specification content for enterprise hardware, infrastructure solutions, and technology services. Write technical blog posts aimed at IT decision-makers, architects, engineers, and infrastructure practitioners. Translate complex technical specifications and concepts into content that is easy to understand without losing technical accuracy. Work with technical, product, engineering, and subject-matter experts to gather and validate information. Research emerging technologies and industry developments relevant to AI infrastructure and enterprise IT. Review technical content for accuracy, consistency, clarity, and completeness. Understand technical documentation, product specifications, architecture information, and implementation requirements. Use diagrams, tables, specifications, and structured information where appropriate to improve technical communication. Maintain consistency in terminology, technical language, and documentation standards. What We're Looking For Native English-speaking candidates only. Strong technical writing and communication skills. Demonstrated ability to understand and explain complex technical subjects. Experience writing for IT, infrastructure, enterprise technology, or related technical audiences. Strong research skills and the ability to learn unfamiliar technical subjects quickly. Ability to work with technical specifications, product information, documentation, and subject-matter experts. Excellent attention to technical accuracy and detail. Ability to adapt writing style for engineers, IT practitioners, architects, and senior technology decision-makers. Strong ability to organize complex information into clear and logical documentation. Comfortable researching technologies independently and asking the right technical questions. Relevant Technical Areas Experience in one or more of the following is valuable: AI infrastructure AI data centers AI factories GPU computing High-performance computing Cloud infrastructure Servers and enterprise hardware Data center infrastructure Cybersecurity Enterprise IT Virtualization Infrastructure architecture We are open to candidates with different technical backgrounds. Strong technical writing ability and the capacity to understand infrastructure technologies are more important than having experience in every area listed above. Preferred Qualifications Experience creating technical documentation or implementation guides. Experience writing technical whitepapers or research-driven content. Experience working with enterprise hardware or infrastructure products. Experience writing for IT architects, engineers, infrastructure teams, or technology decision-makers. Familiarity with APIs, cloud platforms, GPU infrastructure, AI/ML infrastructure, or enterprise systems. Basic understanding of SEO and content optimization. Experience using AI-assisted research and writing tools.

Location: Serbia Job Overview As a Technical Writer, you will create technical documentation and content covering AI infrastructure, AI data centers, AI factories, GPU computing, cloud infrastructure, enterprise hardware, and security. This role is ideal for someone who can understand technical specifications, architectures, implementation requirements, and infrastructure concepts and explain them clearly to IT professionals and decision-makers. Experience in technical writing within the AI, enterprise infrastructure, or enterprise IT highly desired. Key Responsibilities Create clear, accurate, detailed technical short-form content for landing pages and product pages. Create clear, accurate, and well-structured technical documentation. Develop implementation guides that help technical teams understand and deploy infrastructure and solutions. Research and write whitepapers covering AI infrastructure, GPU compute, cloud infrastructure, security, and emerging enterprise technologies. Create product and specification content for enterprise hardware, infrastructure solutions, and technology services. Write technical blog posts aimed at IT decision-makers, architects, engineers, and infrastructure practitioners. Translate complex technical specifications and concepts into content that is easy to understand without losing technical accuracy. Work with technical, product, engineering, and subject-matter experts to gather and validate information. Research emerging technologies and industry developments relevant to AI infrastructure and enterprise IT. Review technical content for accuracy, consistency, clarity, and completeness. Understand technical documentation, product specifications, architecture information, and implementation requirements. Use diagrams, tables, specifications, and structured information where appropriate to improve technical communication. Maintain consistency in terminology, technical language, and documentation standards. What We're Looking For Native English-speaking candidates only. Strong technical writing and communication skills. Demonstrated ability to understand and explain complex technical subjects. Experience writing for IT, infrastructure, enterprise technology, or related technical audiences. Strong research skills and the ability to learn unfamiliar technical subjects quickly. Ability to work with technical specifications, product information, documentation, and subject-matter experts. Excellent attention to technical accuracy and detail. Ability to adapt writing style for engineers, IT practitioners, architects, and senior technology decision-makers. Strong ability to organize complex information into clear and logical documentation. Comfortable researching technologies independently and asking the right technical questions. Relevant Technical Areas Experience in one or more of the following is valuable: AI infrastructure AI data centers AI factories GPU computing High-performance computing Cloud infrastructure Servers and enterprise hardware Data center infrastructure Cybersecurity Enterprise IT Virtualization Infrastructure architecture We are open to candidates with different technical backgrounds. Strong technical writing ability and the capacity to understand infrastructure technologies are more important than having experience in every area listed above. Preferred Qualifications Experience creating technical documentation or implementation guides. Experience writing technical whitepapers or research-driven content. Experience working with enterprise hardware or infrastructure products. Experience writing for IT architects, engineers, infrastructure teams, or technology decision-makers. Familiarity with APIs, cloud platforms, GPU infrastructure, AI/ML infrastructure, or enterprise systems. Basic understanding of SEO and content optimization. Experience using AI-assisted research and writing tools.