Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an experienced and motivated Senior Software Developer to join our dynamic team. In this role, We are looking for a Senior Software Developer with a strong command of modern web technologies to lead the development of scalable, performant, and secure web applications. Our stack includes Angular (v11–20), Firebase, TypeScript, and modern frontend tooling supported by CDNs, Google Analytics, and secure hosting practices.
Responsibilities:
Lead the development of high-quality software applications, ensuring adherence to best practices and coding standards.
Design and implement scalable software architecture that supports business objectives.
Mentor and guide junior developers, sharing knowledge and improving team capabilities.
Collaborate with cross-functional teams to define, design, and ship new features.
Troubleshoot and debug applications to ensure optimal performance and reliability.
Conduct code reviews and provide constructive feedback to enhance code quality.
Stay up-to-date with emerging technologies and industry trends, and apply them to improve existing systems and processes.
Frontend Engineering:
Create responsive, user-focused interfaces utilizing Angular, TypeScript, Bootstrap, Font Awesome, and the Google Font API.
Develop sophisticated UI components with jQuery, jQuery UI, DataTables, and Select2.
Backend & Cloud Integration:
Oversee the integration of Firebase services, including Firestore, Authentication, Functions, and Hosting.
Guarantee efficient content delivery and minimal latency for users across the globe.
Security & Best Practices:
Implement advanced security measures such as HSTS, authentication workflows, and secure credential handling.
Ensure that applications adhere to the secure development lifecycle standards (SDLC).
Promote the use of contemporary web protocols like HTTP/3.
Analytics & Monitoring:
Establish and oversee tracking systems using Google Analytics 4 (GA4), Google Tag Manager, and DoubleClick Floodlight.
Leverage gathered data to guide product strategies and enhance performance.
Continuous Improvement:
Keep informed of industry developments and actively suggest enhancements to tools, frameworks, and processes.
Engage in sprint planning, retrospectives, and contribute to fostering a culture of technical excellence.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Engineering, or a related field.
Proven experience as a Software Developer with at least 5 years of hands-on development experience.
Proficiency in multiple programming languages (e.g., Java, C#, Python, etc.) and frameworks.
Experience with front-end technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, Vue.js) is a plus.
Strong understanding of software development methodologies (Agile, Scrum) and version control systems (Git).
Excellent problem-solving and analytical skills.
Ability to work independently and in a team environment.
Strong communication and collaboration skills.
Preferred Qualifications:
Experience with cloud platforms (AWS, Azure, Google Cloud) and microservices architecture.
Familiarity with containerization technologies (Docker, Kubernetes) is a plus.
Experience with front-end frameworks (Angular).
Knowledge of server-side development (Firebase, SQL).
Experience with DevOps practices and tools (GitHub).
Familiarity with Agile development methodologies.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Estonia; Egypt; Spain; Germany
Muller Solutions is a leading technology consulting firm specializing in ERP, digital transformation, outsourcing, and managed services. We partner with forward-thinking organizations to help them work smarter, scale faster, and stay ahead in today’s fast-paced digital world.
💥 The Opportunity
Are you a strategic marketer who knows how to position complex IT solutions, build a brand people trust, and generate leads that convert? We’re looking for an experienced
Marketing Manager
to own and execute our entire marketing strategy for our ERP & Digital Solutions portfolio — and make a real impact.
Requirements
✨ What You’ll Do
As our Marketing Manager, you’ll wear many hats — strategist, storyteller, digital wizard, and growth driver. You’ll be responsible for:
✅
Branding:
Shape and amplify our brand identity for ERP and digital solutions, ensuring we’re recognized as a trusted partner in the market.
✅
SEO:
Develop and implement SEO strategies to maximize search visibility and organic traffic.
✅
Content Marketing:
Build and manage a robust content plan — including blogs, whitepapers, case studies, and thought leadership — to fuel SEO and lead generation.
✅
Lead Generation:
Design and run creative multi-channel campaigns that attract, nurture, and convert qualified leads for our sales team.
✅
Social Media Management:
Manage and grow our social media presence, fostering engagement and building a loyal community.
✅
Media Buying:
Plan, negotiate, and execute media buys (PPC, digital ads, sponsorships) to expand reach and maximize ROI.
✅
Events & Webinars:
Plan and host webinars, virtual sessions, and industry events to engage prospects and position us as thought leaders.
✅
Partner & Channel Marketing:
Collaborate with technology partners (e.g., SAP) on joint marketing campaigns, leveraging available co-marketing funds.
✅
Marketing Automation & CRM:
Build and manage lead nurturing workflows, ensuring strong alignment with sales and visibility across the funnel.
✅
PR & Thought Leadership:
Develop PR strategies, craft press releases, and secure media coverage. Build thought leadership content that positions Muller Solutions as an expert in ERP, outsourcing, and digital transformation.
✅
Marketing Analytics & Reporting:
Track, measure, and report on all marketing activities to ensure continuous improvement and clear ROI.
Who You Are
✔️ Proven experience in B2B marketing within the IT industry — ideally ERP (e.g., SAP), their partners, or outsourcing & managed services.
✔️ Deep understanding of branding and positioning for complex tech solutions.
✔️ Strong expertise in SEO, lead generation, content marketing, and paid media campaigns.
✔️ Hands-on experience with social media management and marketing automation tools.
✔️ Skilled in planning and hosting webinars or industry events.
✔️ Experience in PR campaigns and building thought leadership.
✔️ Data-driven, collaborative, and able to thrive in a fast-paced, growing environment.
Benefits
💎 Why You’ll Love Working With Us
✨ Be part of a dynamic team making a real impact in digital transformation.
✨ Work with leading partners and innovative clients.
✨ Bring your ideas to life and own initiatives from concept to results.
✨ Competitive salary, growth opportunities, and a supportive, flexible work culture.
Location: El Salvador
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Uruguay
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Brazil
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Colombia
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Argentina
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Canada
Workplace: remote
ABOUT YOU
You are a strategic and tactical Director of Engineering, Data, with deep expertise in data platforms and machine learning systems. You will lead a distributed team of data engineers, ML engineers, and data scientists delivering the recommendation engines, personalization systems, and data infrastructure that power products used by millions of players worldwide.
The ideal candidate is a collaborative leader with strong technical foundations and a proven track record of shipping end-to-end ML systems into production. You hold the bar high for what gets shipped: reliable pipelines, reproducible models, thoughtful feature engineering, and observability built in from the start. You know how to connect model performance to real business outcomes, and you bring a low-ego, people-first approach to cross-functional work.
If you're passionate about building the data and ML foundation that drives a growing global gaming platform, and want to shape how millions of players discover and engage with games, we'd love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Lead and grow a high-performing, distributed team of data scientists, ML engineers, and data platform engineers.
Define and execute the data science and ad tech roadmap, advancing initiatives in user modeling, campaign optimization, targeting, and personalization.
Architect and manage ML pipelines and experimentation frameworks, including feature engineering, training pipelines, model serving, A/B testing, and causal inference systems.
Oversee real-time pipelines for ad events (e.g., impressions, clicks, conversions), enabling responsive attribution and performance optimization.
Collaborate with Product, Growth, and Marketing to develop audience scoring, LTV/churn models, and incrementality testing for media measurement and bidding efficiency.
Ensure scalable, privacy-compliant data infrastructure aligned with GDPR, CCPA, and ATT, including support for SKAdNetwork, CMPs, and identity frameworks.
Foster engineering excellence with a focus on reproducibility, model evaluation, observability, and model lifecycle management.
Drive a strong feedback loop between experimentation and business outcomes, translating data science insights into product and go-to-market wins.
Mentor engineers and scientists on career development, technical depth, and cross-functional leadership.
Qualifications & Skills:
5+ years of experience in software/data engineering or applied data science, with 3+ years managing technical teams in ML, analytics, or ad tech domains.
Deep understanding of machine learning and statistical modeling, including regression, classification, causal inference, uplift modeling, and forecasting.
Hands-on experience with ML/data platforms such as Snowflake, BigQuery, Spark, Airflow, dbt, MLFlow, and feature stores.
Proven experience in architecting and deploying end-to-end ML systems into production (batch and real-time).
Knowledge of ad tech ecosystems, including campaign hierarchies, attribution models (multi-touch, view-through), and creative performance tracking.
Familiarity with audience management, segmentation, and personalization frameworks in programmatic or CRM marketing.
Experience with privacy-preserving measurement, including support for SKAdNetwork, GAID/IDFA deprecation, and consent systems.
Excellent leadership, communication, and stakeholder management skills across technical and non-technical audiences.
Bachelor’s or Master’s in Computer Science, Engineering, Statistics, or a related field. PhD is a plus.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Engineering Manager, Data, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for an Oracle EPM Consultant for a 6-month contract position. In this role, you will play a crucial role in the implementation and optimization of Oracle Enterprise Performance Management (EPM) solutions for our clients. You will work closely with various stakeholders to understand their requirements, design effective EPM strategies, and deliver actionable insights that drive business performance.
Responsibilities:
Implement and configure Oracle EPM solutions including Planning, Budgeting, and Financial Reporting modules.
Collaborate with clients to gather requirements and translate them into technical specifications.
Conduct workshops and training sessions to ensure clients understand the features and benefits of EPM solutions.
Support data integration between Oracle EPM and other systems to ensure accurate reporting and forecasting.
Perform system testing, troubleshooting, and support after deployment to ensure optimal functionality.
Provide ongoing support and maintenance for the implemented EPM solutions.
Stay updated with the latest trends and advancements in Oracle EPM to provide innovative solutions.
Requirements
Requirements:
Bachelor's degree in Finance, Information Technology, or a related field.
A minimum of 5 years of experience working with Oracle EPM solutions.
Strong understanding of Oracle Planning and Budgeting Cloud Service (PBCS) and Enterprise Performance Management Cloud Service (EPMCS).
Experience in implementing financial planning, budgeting, and forecasting processes.
Proficiency in data integration tools and techniques related to Oracle EPM.
Excellent analytical, problem-solving, and project management skills.
Effective communication and interpersonal skills to work collaboratively with clients and team members.
Ability to manage multiple priorities and meet tight deadlines.
Oracle EPM-related certifications are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Buenos Aires, Argentina; Bogotá, Colombia; Mexico City, Mexico; Montevideo, Uruguay; São Paulo, Brazil
Why Join Us?
Our client is one of the fastest-growing retailers in our industry, recognized nationally for consistent performance and innovation. Our company has earned multiple awards over the years for growth, leadership, and excellence, including national recognition by industry-leading publications and organizations. We're proud of these accomplishments and know they would not be possible without our dedicated and talented team. If you’re passionate about building great technology and want to be part of a dynamic, high-impact environment, this is your opportunity.
Position Overview:
We are seeking a skilled and forward-thinking Software Developer to lead the design and implementation of enterprise-level technology initiatives. This position plays a crucial role in shaping scalable, fault-tolerant software solutions and requires a systems-minded developer who thrives in collaborative environments. The ideal candidate will be comfortable engaging with both technical teams and executive leadership to bring complex projects from concept to completion.
Key Responsibilities:
Design and develop scalable, decoupled, and fault-tolerant software solutions
Analyze inter-system workflows and identify opportunities for improvement
Synthesize complex data into actionable insights and recommendations
Manage multiple projects and priorities effectively
Collaborate across departments to deliver reliable software solutions
Ensure compliance with internal policies and procedures
Maintain consistent attendance and punctuality
Perform other duties as assigned
Requirements
Education & Experience:
Bachelor’s degree in Computer Science or related field (or in final stages of completion)
Master’s degree in a related discipline is a plus
Minimum of 4 years of relevant experience in software development
Technical Skills:
Proficient in .NET and C#
Strong experience with SQL
Deep understanding of object-oriented programming
Experience with distributed systems and full-stack development
Comfortable working in Agile development environments
Architectural thinking and systems-level understanding
Additional Competencies:
Adaptability to new technologies and programming languages
Timely and precise project execution
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Team-oriented mindset with a collaborative spirit
Fluency in English is required
Other Requirements:
Willingness to contribute wherever needed to support broader company objectives
Ability to work effectively with diverse teams
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Aachen, Germany; Abu Dhabi, United Arab Emirates; Ahmedabad, India; Alkmaar, Netherlands; Almaty, Kazakhstan; Amsterdam, Netherlands; Athens, Greece; Augsburg, Germany; Austin, United States; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Luxembourg; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birmingham, United Kingdom; Bishkek, Kyrgyzstan; Bolzano, Italy; Boston, United States; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Bogota, Colombia; Colombo, Sri Lanka; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Djibouti; Dresden, Germany; Dubai, United Arab Emirates; Dublin, Ireland; Düsseldorf, Germany; Emmen, Switzerland; London, United Kingdom; Erevan, Armenia; Essen, Germany; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Hong Kong, China; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Mombasa, Kenya; Kiel, Germany; Kirkland, United States; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Manchester, United Kingdom; Melbourne, Australia; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Sales Development Representative (SDR)
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key expectations:
Reach out to clients’ prospects on their behalf via personalized outreach methodologies and techniques using email and LinkedIn.
Identify potential clients in the startup ecosystem, product companies, and businesses needing custom software solutions.
Proactive attitude towards new campaign ideas.
Responsibilities
:
Develop and execute a strategic lead generation plan involving a custom approach to prospects.
Write B2B messaging for custom outreach campaigns sent via email and LinkedIn.
Schedule semi-automated, semi-manual email send-outs.
Handle responses: work with objections, schedule appointments, and follow up with prospects.
Build long-term, trusting relationships with prospects.
Proactively seek new business opportunities in the market.
Set up meetings or calls between (prospective) clients and the Business Development Manager.
Report weekly sales metrics and performance goals to the sales team and management.
Use automation tools (Snov.io, MixMax, etc.) to launch massive outreach campaigns
2 years of experience as an SDR or in a similar client-facing role.
Advanced level of English (B2-C1).
Experienced in using sales tools, G-suite services, and various CRM systems.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Excellent communication and interpersonal skills with the ability to engage and build relationships with potential clients.
Would be a plus:
Experience with popular outreach tools (Snov.io, Apollo, Linkedin Sales navigator, Proxy, etc.)
Location: Bolzano, Italy
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently seeking a determined and skilled
Structural Engineer
to join one of our
client’s
team, in
Italy.
Role Description
In this role, you will perform structural calculations and checks by hand and with Finite Element Analysis (FEA), ensuring that clients receive outstanding engineering solutions. You will be supporting the developers of Structural Digital Twins, guiding them through the process of analyzing the available information and helping them gain insight into the monitored object.
Key Responsibilities
• Review and analyze the construction plans of infrastructure using Italian and European Engineering standards
• Perform structural analysis and design of complex structures using professional software and FEA
• Collaborate closely with our software team to integrate the structural models into our cloud platform
• Prepare design reports and documentation in Italian and English
• Monitor, maintain, and update structural health analysis of infrastructure
Degree in Civil or Structural Engineering
Advanced knowledge of Italian and European Engineering standards for design
Proven experience in the engineering industry, specifically in Structural Design or a related field
Proficient in using professional FEA software
Strong analytical and critical thinking skills
Passion for safety, sustainability, and innovation
Excellent command of Italian and English, both spoken and written
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Business Development Associate is responsible for bringing the best restaurant and store partners to Toters.
Responsibilities:
Acquisition of top restaurant and local store partners to our platform
Seek out the appropriate contact persons to engage with
Generate leads and call prospective partners
Meet with partners face to face or over the phone
Understand the needs of our partners and be able to respond effectively with a plan of how to meet them
Have a good understanding of the businesses' products or services and be able to advise others about them
Train new members of your team on the process of work
On-boarding to the Toters platform
Managing existing accounts
Requirements:
BA/BS degree in Business Administration, Sales, or a related field.
Experience in business development, sales, or a related role, preferably within e-commerce or delivery services.
Strong problem-solving and analytical skills, with experience using data analysis tools.
Strong listening, negotiation, and presentation skills; training in sales or negotiation is a bonus but not required.
Effective verbal and written communication abilities.
Goal-oriented, with a focus on achieving business development objectives.
Adaptable to changing circumstances and a fast-paced environment.
Knowledge of the local market and trends is an advantage.
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
For more senior positions, product management experience in the software industry
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Demonstrated leadership in aligning diverse teams and driving consensus around product strategies
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Canonical’s product management team are technologists who have a passion for delivering products and solutions that help shape market demands while elevating open source software everywhere. This is a general application track for the product management positions at Canonical. You will set a clear vision, prioritize work effectively, and ensure the team delivers high-quality products that meet business and user needs. Apply here if you excel at leadership, communication, and technical vision, and believe you can drive product strategy for the business needs of tomorrow. During the interview process we will identify specific software products which would be a good fit for your interests.
We believe that open source is transforming the way that enterprises solve their business needs. Although open source has been around for thirty years, it is only now fundamental to every corner of the software landscape. Going forward we believe open source will have an even bigger impact as it moves into specialised vertical markets. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’, starting with Ubuntu but expanding to cover every class of application on every class of compute. To deliver on that ambition, we select product managers for their intellect and strong drive to advance the open source community. Together, we aim to improve open source quality, outreach, and impact. Our product managers set the vision and the direction to ensure teams deliver the right products in the right markets at the right time. They push the boundaries of the technology landscape to identify and deliver products into new and existing market opportunities.
Our product managers are technology professionals with a software engineering background who strive to become business executives and entrepreneurs. We discuss strategy, plan product development, drive engagement, and promote the open source way. We oversee the entire product lifecycle from conception to delivery, blending technical expertise, strategic thinking, analytics, project management skills and effective communication to ensure products meet both user needs and business objectives.
We have open product manager roles across a wide range of product domains, including:
Ubuntu Platform - Our Ubuntu experience on Desktop, Server, Windows (WSL), Multipass, Gaming, Enterprise, & Hardware Enablement
Ubuntu Pro Services - Our key commercial offerings Ubuntu Pro, Compliance, Standards, Security Engineering, and Managed Services on cloud and on prem
AI/ML & MLOps - Open source AI/ML solutions, AIOps automation, model lifecycle management, Kubeflow, MLFlow, KServe, and AI infrastructure on cloud and edge
IoT - Ubuntu on embedded devices and/or edge servers, device management, and robotics
Cloud - Ubuntu in public and private clouds, promoting automation frameworks, and including technologies such as Kubernetes, MAAS, and LXD
Telco - Open source for Telco's including technologies and standards related to Core Network, RAN/vRAN, SoNIC, DENT, and SmartNICs
Finance - Open source solutions for financial institutions including trading platforms, blockchain technologies, regulatory compliance, and AI-driven analytics
Automotive - Open source solutions for autonomous driving, in-vehicle infotainment, connected vehicles, and compliance with automotive industry standards such as ISO 26262 and ISO 21434
Application Management - Open source solutions in the enterprise including Observability, IAM, App Stores and technologies such Grafana, GitOps, and Juju Charms
If your domain of expertise isn’t listed above, yet you feel it’s relevant to Canonical, then feel free to apply anyway. We will route you to the most suitable team.
Location:
These roles are home based in the EMEA time zone. You will be expected to be located in this region.
The role entails
Lead the product development lifecycle, reviewing the priorities and goals for your product
Collaborate with cross-functional teams such as engineering, design, marketing, and sales
Address common challenges across projects, align on priorities, enable informed decisions, and keep business execution on track
Conduct market research, analyse industry trends, and gather customer feedback to identify opportunities
Communicate your product vision, status updates, and key decisions to ensure alignment and manage expectations
Conduct usability testing, analyse user feedback, and iterate on the product to improve the user experience
Collaborate with marketing, sales, and support teams to develop go-to-market strategies, create product documentation, and provide training
Contribute to the success of our sales team in winning new opportunities, reviewing customer feedback and participating in customer meetings
Oversee the work of a product line, ensuring consistency in strategy and execution across different teams
Facilitate collaboration and resolve conflicts within different teams and across other departments
What we are looking for in you
Exceptional academic results at high school and university
Understanding of Linux and the wider open source software community
Understanding of computer architecture, application development, datacenters, cloud or devices
Passion to write about technologies and the tech landscape
A strong work ethic, and personal interests aligned with the open source movement
Curiosity, and the habit of continuous learning
A strong sense of ownership
Problem solving and the ability to innovate
Outstanding communications skills in English, both verbal and written
Ability to manage multiple projects or product lines while maintaining focus on key priorities
Willingness to travel internationally up to 4 times a year for company events up to two weeks long
Additional skills that we value
Familiarity with a particular verticals (e.g. Telco, Finance, Industrial, Automotive)
Familiarity with the technology ecosystem including Silicon, IHV, ISV, ODM/OEMs, cloud service providers and channel
Familiarity with cloud native technologies such as Kubernetes, Docker containers & Snaps
Familiarity with embedded and connected device technology and ecosystems
Familiarity with networking technologies - ethernet, IPv4 and IPv6, routing, firewalling, overlays such as OVN/OVS, VPNs, SR-IOV, infiniband
Familiarity with telco networking - RAN, Core, CPE
Experience in leading distributed teams across different time zones
Demonstrated ability to foster collaboration and innovation in team settings
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Bangkok, Thailand
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Business Analyst
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
JOB DESCRIPTION:
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai
Location: Najaf, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Order Management Agent position in Najaf is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service-oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering an excellent customer experience.
Responsibilities:
Answer all inbound calls from customers and stores.
Place orders over the phone from non-partner restaurants.
Monitor order queue and any issues with orders and deliver necessary compensation to customers.
Handle daily customer care emails, support messages, and calls.
Meet the KPI targets for order fulfillment and service quality.
Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate.
Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary.
Handle and report daily issues with Drivers, including attendance, discipline, compensation.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Requirements:
B.S. or M.S. in Communications, Public Relations, or related field, or equivalent work experience.
A responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email.
Fast learner, dynamic, and able to work well under pressure.
Constant internet connectivity, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak.
Flexible and willing to work weekends and evening shifts. Also, note that you may be expected to work longer hours during the training period.
Excellent communication skills in English and Arabic.
Strong organization and management skills.
Tech-savvy. Able to learn and use web tools.
УдалённоRiyadh, Saudi Arabia; Estonia; Egypt; Spain; Germany
УдалённоГеография найма не уточнена
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