Location: Warsaw; Espoo
Workplace: Hybrid
- Mission Delivery Engineer
- Department: Missions Line of Business
- Location: ICEYE Espoo / Warsaw
- Reports to: Mission Program Director
- Employment type: Permanent
- Working type: Hybrid (3 days / week in office)
- Employment is subject to applicable security screening
Why This Role Matters
As a Mission Delivery Engineer you will support the delivery of complex Satellite Mission programs end-to-end with deep technical ownership, ensuring customer success, on-time execution, and scalable delivery excellence.
You will work across the Portfolio focusing on the technical thread of customer missions—from requirements capture through system acceptance and delivery—acting as the technical authority/interface between the customer and ICEYE's engineering, product, and operations teams. Your role bridges program governance and system engineering: ensuring mission requirements are understood, flowed down, tracked, and validated, while maintaining configuration control and driving cross-functional technical alignment throughout the program lifecycle.
This role directly contributes to ICEYE's ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in Finland or Poland at the ICEYE facility. Travel to customer sites is required.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected Outcomes & Requirements
Outcomes
• Customer technical requirements are accurately captured, baselined, and flowed down to engineering teams, ensuring all mission commitments are fully traceable from contract to delivery.
• Customers experience a consistent, high-trust technical partnership, with a single accountable interface that understands their systems and operational needs throughout the program lifecycle.
• System integration, verification, and validation activities are planned and executed rigorously, ensuring all delivered capabilities are compliant with mission and contractual requirements.
• Configuration and interface control is maintained across all mission segments—satellite, ground, networks, and user interfaces—minimising risk from upgrades, changes, and inter-system dependencies.
• Technical risks, discrepancies, and gaps are identified early, escalated effectively and resolved proactively through structured coordination across software, hardware, operations, and QA teams.
• Cross-functional technical teams operate in alignment, with clear ownership and system-level perspective maintained across all reviews, delivery milestones, and readiness checks.
• Technical documentation—including CONOPS, ICDs, verification matrices, mission analysis, and acceptance reports—is delivered on time and kept current with the actual system implementation.
Role-Specific Competencies
• 5+ years' experience delivering complex, multi-stakeholder technical programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
• Proven ability to own the technical customer interface, managing senior stakeholders and translating operational requirements into engineering deliverables
• Hands-on experience with requirements management, traceability, and configuration control across hardware, software, and system-level domains
• Demonstrated involvement in system integration, verification and validation (V&V) planning and execution, including acceptance testing campaigns
• Strong cross-functional technical coordination skills across engineering, product, and operations disciplines
• Experience of carrying out analysis and mission design using software packages such as STK, SaVoir, MONTE or GMAT
• Excellent communication skills across technical and non-technical audiences, including formal reviews (SRR, PDR, CDR, DRR)
• Degree in engineering, systems engineering, computer science, or a related technical field
• Must have or be able to obtain required security clearances
Nice-to-have
• Experience in Earth Observation (EO), SAR, or remote sensing
• Background in space mission systems or satellite ground segment development
• Experience working with government or defence customers on classified or sovereign programs
• Knowledge of hardware/software integration, API control, and embedded systems
• Familiarity with ESA or equivalent program documentation frameworks
• Advanced degree (Master's) or relevant certifications (e.g. PMP, PgMP, INCOSE CSEP)
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview with Mission Program Director
• Case Study & Interview Sales Engineering Director
• Final interview with SVP Missions
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING:
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
- Fluency in German.
NICE TO HAVES:
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €70,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Iasi, Romania
Workplace: on-site
What if your analysis could help shape the way a business operates?
At
Veo Worldwide Services
, we are looking for a Business Performance Lead to help us understand performance, identify opportunities for improvement and turn data into practical business solutions.
What will you work on?
• Analyze business KPIs and identify performance trends and improvement opportunities.
• Develop actionable recommendations based on data and business needs.
• Collaborate with managers and commercial teams to implement improvement initiatives.
• Use Power BI and Excel to transform data into clear, relevant insights.
• Explore digital tools and AI solutions to improve business processes.
• Visit our commercial sites to better understand operations and support performance initiatives.
What are we looking for?
• Strong analytical skills and a good understanding of business performance.
• Advanced Excel and Power BI skills.
• SQL knowledge is an advantage.
• Fluent English. French is a plus.
• Confidence in presenting insights, challenging assumptions and collaborating with different stakeholders.
• Willingness to travel to commercial sites.
What can you expect?
• An international working environment.
• Direct interaction with business managers and commercial teams.
• Exposure to different business operations and performance improvement projects.
• The opportunity to contribute to digital transformation and AI initiatives.
• Dedicated internal training to help you understand our commercial activities.
If you enjoy connecting data, business insights and practical solutions, we would be happy to hear from you.
📩 Apply through the job posting or send me a message to learn more.
ОфисIasi, Romania
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Location: Espoo
Workplace: Hybrid
Role highlights:
- Supply Planning Specialist
- Location: Espoo
- Department: Global Manufacturing Strategy & Compliance
- Reports to: Supply Chain Manager
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Supply Planning Specialist, you’ll play a key role in ensuring materials flow seamlessly across multiple global sites to meet production schedules and customer needs. You will be developing supply plans, balancing supply and demand, optimizing inventory levels, coordinating across global procurement, production, and logistics teams, and ensuring timely execution of supply plans in a fast-paced new space manufacturing environment.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Develop and maintain short- and long-term supply plans based on demand forecasts, production plan, and material availability.
- Define planning parameters and ensure the data accuracy for MRP
- Monitor inventory levels of raw materials, components, and subassemblies to ensure optimal stock levels while avoiding shortages or excess.
- Review MRP results and create purchase requests based on lead times and inventory levels.
- Collaborate with procurement to ensure timely ordering and delivery of materials from suppliers.
- Work closely with demand/production planners to ensure smooth manufacturing schedules and resolve any supply constraints.
- Manage supply exceptions and communicate risks proactively to stakeholders.
- Drive the implementation, optimization, and effective use of MRP functionality within ERP and improve system functionality in close collaboration with IT
What we’re looking for
Must haves:
- Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or related field.
- 2+ years of experience in supply planning, production planning, or materials management, preferably in electronics or high-tech manufacturing.
- Proficiency in ERP/MRP systems (e.g., Netsuite, SAP, or similar)
- Excellent Excel and data analysis skills
- Strong analytical and problem-solving abilities
- Ability to prioritize and manage multiple tasks effectively
- Strong communication and cross-functional collaboration skills
Nice to haves:
- Experience with BI tools for data visualization and reporting
- Familiarity with MES and PLM systems
- Basic Python knowledge for automation, data analysis, or reporting tasks
Application Process
- Talent Acquisition screening (video call)
- Hiring Manager interview (video call)
- Take-home task and technical interview (video call)
- Team / Culture Interview (on-site)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Seoul, South Korea
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU’LL ACHIEVE
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU’LL NEED TO BRING
- 1-3 years of Experience in selling technical products to technical buyers
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
- Native or bilingual-level Korean fluency and business-level English proficiency
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to commercial accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
JOB DESCRIPTION
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
QUALIFICATIONS
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Chinese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Sydney
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We’re Checkout.com http://Checkout.com – you might not know our name, but companies like Uber, eBay, ASOS, Klarna, Microsoft, and Sony do. That moment when you check out online? We make it happen.
Our mission is to enable businesses and their communities to thrive in the digital economy.Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
Job Description
We are growing our Go-To-Market (GTM) team in Australia from the ground up. This is a rare, career-defining opportunity to join a nascent team and be a foundational contributor to the Account Management organization.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant', during and post the integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency. Whether you come from payments, tech sales, banking, consulting, or another results-driven field, this is your chance to make a significant impact and grow quickly in a competitive space.
How you’ll make an impact
- Crafting merchant specific account development plans
- Building high touch, consultative and positive relationships with our merchants through regular and open communication
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
- Project managing merchant deliverablesUnderstanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
- Collaborating with various cross-functional teams (e.g. Sales, Legal, Integration, Support) across the company to influence internal stakeholders and product roadmaps, to ensure an outstanding merchant experience
What we’re looking for
- 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry
- A strategic problem solver with excellent project management skills
- Strong knowledge of today’s major e-commerce and payments technologies, players and evolving trendsin the Australian payments industry
- Customer driven and able to establish robust relationship with assigned customer base, C-suite down
- Highly organised and able to prioritise shifting workloads and responsibilities effectively in a fast-paced, dynamic environment
- Ability to provide critical on-the-ground feedback and insights to regional and global leadership, directly influencing our product roadmap, go-to-market motions, and success metrics for the AU/NZ market.
- Strategic Acumen: Analytical and data-driven. Exhibit high intellectual curiosity, rapidly learning and applying complex strategic insights to account planning and leveraging new technologies like AI for accelerated performance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Support Engineer to join our
API Support
team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast.
When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume.
Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well.
What you'll do:
Own support tickets from first response through confirmed resolution. No tossing them over the fence.
Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production.
Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault
Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently.
Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication.
Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions.
Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket.
Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake.
What you'll bring:
3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS.
Strong debugging instincts and comfort operating in production environments where you won't always have a playbook.
Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently.
SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst.
Ability to reason through complex system behavior from first principles, not just follow runbooks.
Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon.
A strong bias toward ownership. You'd rather solve the problem than route the ticket.
Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow.
Experience working in ticketing systems (Zendesk, Jira, or equivalent)
Strong sense of ownership and ability to work independently in a remote environment
The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Crack the code
A hidden code is tucked into this application. Find it and enter it below to continue.
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
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a strategic Territory Sales Manager for Japan, you will own and grow your Digital Native and Retail territory with GitLab’s enterprise relationships in the Japan market. You’ll help Enterprise organizations realize the full value of GitLab’s AI-powered DevSecOps platform by leading the entire sales cycle, from prospecting and qualification through rollout and long-term adoption. Reporting to an Area Sales Manager or Regional Director, you’ll use a consultative approach to understand complex customer needs, guide them through evaluation, and coordinate pre- and post-sales resources to ensure successful deployments and visible business outcomes.
You’ll work under minimal supervision on complex deals, act as the voice of the customer into GitLab, and partner closely with our strategic channel partners to generate qualified opportunities and develop new customers. In your first year, you’ll be expected to establish and execute clear account plans for enterprise prospects and customers in the Japan market, build strong internal and external stakeholder relationships, and consistently manage your forecast and pipeline with transparency and discipline.
What you’ll do
Support GitLab’s strategic prospects and customers in your territory in Japan Market, with a focus in the Digital Natives and Retail industry, owning the full sales cycle for enterprise accounts
Lead account strategy by developing and executing account plans aligned to each customer’s business needs and long-term goals
Conduct prospecting and opportunity development activities in named large and strategic accounts, including working closely with strategic channel partners to generate qualified leads and new customers
Coordinate pre- and post-sales engagement with solutions architects, customer success, and support teams to ensure successful rollout, adoption, and expansion of GitLab products
Provide clear account leadership, including regular activity, pipeline, and forecast reporting to sales management
Analyze wins and losses, contribute to root cause analysis, and share lessons learned with account managers, marketing, and technical teams to improve future outcomes
Act as the voice of the customer by sharing feedback and product ideas through GitLab’s public issue tracker and internal channels
Use a consultative sales approach to uncover business issues, shape solution recommendations, and deliver compelling proposals, quotes, and presentations that address customer requirements
What you’ll bring
Experience managing complex sales cycles with large, strategic enterprise customers, selling into the Digital Natives and retail segment
Proven ability to prospect, qualify, and develop new opportunities while also growing existing accounts through strong account management
Skill in leading pre- and post-sales activities, coordinating with technical, support, and channel partners to drive adoption and expansion
Proficiency in consultative selling, including uncovering business needs, building account plans, and delivering proposals and presentations that align GitLab solutions to customer outcomes
Ability to prepare and maintain accurate activity, pipeline, and forecast reports, and to contribute to win/loss and root cause analysis
Effective communication and collaboration skills to share customer feedback and lessons learned with sales management, product, marketing, and technical teams
Familiarity with software development concepts and tools, with preferred exposure to Git, software development tools, or application lifecycle management
Alignment with GitLab’s values, openness to learning, and interest in applying transferable skills even if your background does not match every requirement exactly
About the team
The Territory Sales Manager will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the Japan market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
Additional details about our process can be found on our
hiring page
.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Engineer, you'll be the technical anchor for GitLab's Nonlinear Productivity team in the US: the person who decides what "proven" means before something ships, and who helps shape what the team builds next, not just how to build it. It's a from-scratch, generalist team with no dedicated product manager — that ownership starts on day one.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Set the technical direction for the team's agentic systems, from how agents are orchestrated to where a step should stay human-owned, and defend those calls once they're tested against real code.
Discover and prioritize sources of friction across GitLab's SDLC, driving the fix — agentic, process-based, or both — from a rough hypothesis through to a shipped, measured result.
Work across any part of GitLab's codebase as the problem requires, since this team operates like a small, generalist group rather than one scoped to a single service.
Apply distributed systems judgment to catch cases where generated code looks correct but breaks under concurrency, at scale, or across deployment topologies (including self-managed, dedicated, and multi-tenant environments), and coach others to do the same.
Mentor senior and mid-level engineers on agent engineering practices and distributed systems judgment, through design reviews and pairing that raise the team's collective bar rather than just your own output.
Collaborate with the India-based group a few times a week to align on the roadmap, and represent the team's technical progress to stakeholders in the Chief Technology Officer's organization.
Serve as a bar raiser for the team's hiring, owning the Technical Leadership round for other Staff-level candidates as the team scales.
Own a greenfield technical foundation from day one, with your scope and impact free to grow as the team scales.
What you'll bring
Experience building reliable agentic or large language model (LLM)-based systems, including multi-step orchestration, tool use, guardrails, and recovery.
Ability to work autonomously in unfamiliar codebases and drive solutions from discovery through completion.
Strong distributed systems and computer science fundamentals, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, with the ability to read and modify code in the others.
A track record of delivering results from unclear or incomplete requirements — able to take a complex, loosely specified problem and decompose it into a concrete proposal of small, shippable steps.
Experience designing evaluation frameworks for systems where "looks plausible" and "is actually correct" are different questions, and a track record of raising the quality bar for a team's output, not just your own.
A history of unblocking and enabling teammates — through design reviews, technical writing, or mentoring — and of engaging regularly with other teams to find where collaboration actually pays off.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. Solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who want technical ownership of something with no existing playbook, and a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on GitLab's Nonlinear Productivity team, you'll find and remove friction across the software development lifecycle using reliable AI-powered automation — diagnosing problems like long review cycles, manual release steps, and brittle automation, then building the automation and process changes that resolve them for good.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Identify sources of friction across GitLab's software development lifecycle and scope agentic solutions to address them, turning vague pain points into concrete, buildable proposals.
Design and build reliable AI-powered systems that follow step-by-step workflows, use tools and safety checks, and correct errors before taking engineering action — the kind of output you can actually trust with real engineering decisions.
Build and maintain evaluation tools that judge agent output on correctness, constraint compliance, and cost, not on whether it merely "seems to work."
Work across GitLab's codebase as each problem requires, going wherever the friction actually is rather than staying inside one service or product area.
Apply distributed systems judgment to identify generated code that may fail under concurrency, at scale, or across self-managed, dedicated, and multi-tenant deployments, catching failures before they reach customers.
Collaborate with the India-based group, sharing roadmaps, findings, and reusable agent tooling
Take ownership of a greenfield problem space from day one, helping shape a proven internal fix into a capability GitLab could offer customers externally, with your scope and impact free to grow as the team scales.
What you'll bring
Hands-on experience building agentic or large language model-based systems — multi-step orchestration, tool use, guardrails, and recovery patterns — and making them reliable in production, not treated as one-off prompts or demonstrations.
A track record of working autonomously in unfamiliar codebases, getting oriented quickly, and driving solutions through completion.
Strong distributed systems knowledge, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, in that order of team priority, and the ability to read and modify code in the other languages.
Helpful experience includes shipping autonomous agents that complete real tasks from start to finish; improving build systems, release processes, review workflows, or other parts of the software development lifecycle; and working with globally distributed teams, large language model workload costs, or production constraints across on-premises, air-gapped, single-tenant, and software-as-a-service deployments.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. It operates like a startup — no dedicated product manager, no pre-set backlog — and solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who'd rather go find the next problem than be handed one, and who want a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Riyadh, Saudi Arabia
Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs.
Key Responsibilities
Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders.
Lead and govern Service Desk, Field Support, and Inventory Management teams.
Coordinate managed service delivery across multi-vendor and cross-functional teams.
Manage team scheduling and workforce planning for shift-based operations.
Develop and execute individual development plans for team members.
Ensure effective incident, problem, and escalation management through structured governance.
Identify opportunities to improve service delivery processes and operational efficiency.
Build and maintain strong relationships with internal and external stakeholders.
Communicate effectively with technical teams, business users, and senior management.
Lead operational problem-solving initiatives and drive continuous service improvement.
Requirements
Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field.
ITIL V4 Foundation Certification
(Mandatory).
Proven experience managing
30+ member managed service teams
across multiple locations.
Experience managing
shift-based IT support operations
.
Strong knowledge of
IT Service Management (ITSM)
processes and best practices.
Hands-on experience with
ServiceNow
or similar ITSM platforms.
Expertise supporting endpoint technologies, including:
Laptops and desktops
Mobile devices
Meeting room and collaboration systems
Experience coordinating services across multi-vendor environments.
Strong leadership, people management, and coaching skills.
Excellent stakeholder management and communication skills.
Strong analytical, problem-solving, and decision-making abilities.
Ability to drive operational excellence and continuous improvement initiatives.
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented
Quality Assurance (QA) Engineer
to ensure the quality, reliability, and performance of enterprise applications and AI-powered solutions. The ideal candidate will be responsible for planning and executing comprehensive testing activities, validating AI outputs, identifying defects, and ensuring all deliverables meet quality standards before production release.
Key Responsibilities
Develop test strategies, test plans, and comprehensive test cases.
Perform functional, integration, regression, system, and user acceptance testing (UAT).
Validate AI and Agentic AI outputs against business requirements and quality standards.
Identify, document, track, and verify defects through resolution.
Execute both manual and automated testing where applicable.
Verify application performance, usability, reliability, and security.
Ensure all deliverables meet quality standards before production deployment.
Prepare test reports, defect reports, and QA documentation.
Collaborate closely with developers, AI engineers, business analysts, and stakeholders to improve product quality continuously.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
4+ years
of Quality Assurance experience.
Experience in manual and automated testing.
Strong knowledge of functional, integration, regression, system, and UAT testing.
Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail).
Experience testing REST APIs using tools such as Postman.
Experience validating AI or Generative AI applications is a plus.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication and teamwork skills.
Location: Dubai, United Arab Emirates
Job Description
We are looking for experienced
Full Stack Developers
to design, develop, and maintain modern enterprise web applications. The ideal candidate will have strong experience with
React.js
,
Next.js
, and
Nest.js
, building secure, scalable, and high-performance applications while collaborating closely with AI, DevOps, and QA teams.
Key Responsibilities
Design, develop, and maintain front-end and back-end components of enterprise applications.
Build responsive, user-friendly web applications and dashboards using
React.js
and
Next.js
.
Develop secure, scalable backend services and RESTful APIs using
Nest.js
.
Integrate applications with AI services, enterprise systems, databases, and third-party APIs.
Implement authentication, authorization, and role-based access control (RBAC).
Optimize application performance, scalability, security, and maintainability.
Participate in code reviews, testing, debugging, and technical documentation.
Collaborate with AI Engineers, DevOps Engineers, QA Engineers, and business stakeholders throughout the development lifecycle.
Follow secure coding standards and software development best practices.
Requirements
Bachelor's degree in Computer Science, Software Engineering, or a related field.
5+ years
of Full Stack development experience.
Strong hands-on experience with
React.js
.
Strong experience with
Next.js
.
Strong experience with
Nest.js
.
Experience developing
RESTful APIs
.
Experience integrating applications with databases and third-party APIs.
Experience with authentication and
Role-Based Access Control (RBAC)
.
Good knowledge of SQL and/or NoSQL databases.
Experience with Git and version control.
Experience with Docker and CI/CD pipelines is preferred.
Strong debugging, problem-solving, and communication skills.
Experience working in Agile development environments is preferred.
Location: Dubai, United Arab Emirates
Job Description
We are looking for an experienced
DevOps Engineer
to build, automate, and manage enterprise deployment environments with a strong focus on
air-gapped infrastructure
and
OpenShift clusters
. The ideal candidate will design and maintain CI/CD pipelines, automate infrastructure, manage containerized applications, and ensure secure, reliable, and scalable deployments.
Key Responsibilities
Design, implement, and maintain CI/CD pipelines for application and AI solution deployments.
Work in
air-gapped environments
and manage
OpenShift clusters
.
Automate infrastructure provisioning, configuration, and deployment processes.
Manage containers, orchestration platforms, and deployment environments.
Monitor application performance, availability, and operational health.
Implement logging, monitoring, alerting, backup, and disaster recovery solutions.
Apply infrastructure security best practices, secrets management, and system hardening.
Optimize deployment efficiency, scalability, reliability, and operational costs.
Support release management, production deployments, and incident resolution.
Collaborate with development, AI, QA, and infrastructure teams.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years
of DevOps experience.
Hands-on experience working in
air-gapped environments
.
Strong experience managing
Red Hat OpenShift
clusters.
Experience designing and maintaining
CI/CD pipelines
.
Experience with
Docker
and
Kubernetes/OpenShift
.
Experience automating infrastructure using
Ansible
,
Terraform
, or similar tools.
Experience with Linux administration and shell scripting.
Experience implementing monitoring and logging solutions (e.g., Prometheus, Grafana, ELK, Splunk).
Experience with backup, disaster recovery, and infrastructure security.
Knowledge of secrets management and infrastructure hardening.
Strong troubleshooting and problem-solving skills.
Location: Dubai, United Arab Emirates
Job Description
We are seeking experienced
AI Engineers / Agentic AI Developers
to design, develop, and deploy enterprise-grade AI solutions with a focus on
Agentic AI
,
Large Language Models (LLMs)
, and
Retrieval-Augmented Generation (RAG)
. The successful candidate will be responsible for building intelligent AI agents and workflows capable of reasoning, planning, task execution, and orchestration while ensuring all solutions are deployed in an
on-premises environment
using local AI models and tools.
Key Responsibilities
Gather, analyze, and translate business requirements into scalable AI and Agentic AI solutions.
Design, develop, test, deploy, and maintain AI-powered applications and autonomous AI agents.
Build Agentic AI workflows capable of reasoning, planning, task execution, and orchestration.
Develop and integrate Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and multi-agent architectures.
Integrate AI solutions with enterprise applications, APIs, databases, cloud services, and on-premises systems.
Optimize AI models, prompts, workflows, and application performance.
Ensure AI solutions comply with enterprise security, governance, privacy, and Responsible AI standards.
Prepare technical documentation, deployment guides, operational manuals, and knowledge transfer materials.
Provide technical support, troubleshooting, performance tuning, and continuous improvements.
Design and implement AI solutions using
on-premises infrastructure, local models, and enterprise-approved AI tools
.
Requirements
Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
5+ years
of software development experience, including
2+ years
working with AI/Generative AI technologies.
Strong experience with
Python
and AI application development.
Hands-on experience with
Large Language Models (LLMs)
and prompt engineering.
Experience designing and implementing
Retrieval-Augmented Generation (RAG)
solutions.
Experience building
Agentic AI
or multi-agent systems.
Experience integrating AI applications with
REST APIs
, databases, and enterprise applications.
Familiarity with AI orchestration frameworks such as
LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen
, or similar.
Experience working with vector databases such as
Milvus, ChromaDB, FAISS, Pinecone
, or equivalent.
Knowledge of model deployment using
Ollama, vLLM, Hugging Face Transformers, NVIDIA NIM
, or similar on-premises inference platforms.
Experience deploying and managing AI solutions in
on-premises environments
.
Understanding of AI security, governance, privacy, and Responsible AI principles.
Experience with Docker, Kubernetes, Git, and CI/CD pipelines is preferred.
Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
Experience with open-source LLMs such as
Llama, Mistral, Qwen, Gemma, or DeepSeek
.
Experience with GPU infrastructure and AI model optimization.
Knowledge of MLOps practices and AI monitoring.
Experience integrating AI solutions with enterprise platforms such as SAP, ServiceNow, Microsoft 365, or other enterprise systems.
Experience working in highly secure or regulated enterprise environments.
This JD is aligned with your requirement that
all AI use cases must run on-premises using local models and on-premises tools
, making it suitable for enterprise or government projects.
Location: Argentina; Brazil; Mexico; Uruguay; Chile; Colombia
Location:
Fully Remote (Worldwide) – Focus on LATAM time zones (Americas)
Employment Type:
Full-time, B2B / Independent Contractor (or W2 for US-based candidates)
About the Position & Company
Our client is a global leader in Linux infrastructure and security solutions, known for pioneering automated live patching technologies that enable enterprises to apply critical kernel updates without reboots or downtime. They also provide extended support for end-of-life Linux distributions, helping organizations maintain compliance and enterprise-grade security.
With a fully remote team of 250+ professionals worldwide and a client base of over 4,500 enterprise customers—including major tech industry leaders—they deliver robust infrastructure solutions across the US, Europe, Latin America, and beyond.
Key Responsibilities
Research & Analysis:
Investigate upstream security (CVE) and bug fixes; analyze patch dependencies and impact on legacy kernels.
Backporting:
Manually backport Linux kernel patches to older kernel versions used in RPM-based and Debian-based distributions.
Conflict Resolution:
Resolve merge conflicts between upstream changes and target kernel codebases.
Kernel Packaging:
Build and rebuild kernel source and binary packages using reproducible build environments for RPM and Debian ecosystems.
Validation & Testing:
Validate patched kernels through build tests, runtime tests, and regression analysis to ensure stability.
Tooling & Automation:
Enhance internal workflows (patch preparation, build automation, validation pipelines) using Python, Go, and Shell scripting.
AI Integration:
Leverage agentic/AI-assisted development tools to accelerate tasks, while rigorously verifying every generated output.
Documentation & Collaboration:
Document technical decisions, participate in code reviews, and communicate clearly with team members across time zones.
Requirements
Must-Have
Strong C proficiency
and hands-on Linux debugging skills.
Proven commercial experience
in Linux kernel development—specifically patching, backporting, or debugging.
Solid experience with
Git
,
GNU build tools
(make, autotools), and standard Linux developer utilities.
Experience building
Linux kernels
or distribution packages from source.
Scripting and automation skills:
Python, Go, or Shell
.
Practical exposure to
AI-assisted development tools
(e.g., Copilot, Codeium, or similar), with a disciplined approach to code verification.
English:
Intermediate or higher (B1+), both written and spoken—you’ll be working in an international team and communicating in English daily.
Strong ownership mindset, balanced technical judgment, and ability to articulate trade-offs.
Nice-to-Have
Experience with
RPM/SRPM
or
Debian kernel packaging
.
Familiarity with
security patching
, CVE analysis, and extended lifecycle maintenance.
Working knowledge of
Docker, QEMU, Jenkins
, or other CI systems.
Experience designing kernel validation tests, analyzing core dumps, and investigating regressions.
Candidate Profile (Cultural Fit)
Hands-on practitioner:
You love working directly with kernel code, not just theorizing.
Methodical and detail-oriented:
Kernel patching requires precision, reproducibility, and thorough validation.
Ownership-driven:
You take responsibility for outcomes, document your work, and proactively communicate risks.
AI-curious but cautious:
You embrace AI tools to accelerate development but never skip verification.
Remote-first compatible:
You thrive in async environments with minimal supervision and clear communication.
Benefits
100% remote work
with flexible hours — work from anywhere in the world (focus on LATAM-friendly time zones).
24 paid vacation days
+ 10 national holidays + unlimited sick leave.
Private medical insurance
compensation.
Coworking space
and
sports/fitness
reimbursement.
Professional development budget
— conferences, courses, certifications.
Reward program
for patentable ideas.
A collaborative, non-corporate environment with a strong engineering culture.
Location: Karabatan, Kazakhstan
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Main Responsibilities & Key Result Areas
Follow and comply with all HSSE requirements and regulations. Ensure the work is performed safe and with due care of Company’s assets. Operate and inspect machines or heavy equipment to diagnose defects.
Repair and replace damaged or worn parts. Dismantle and reassemble heavy equipment using hoists and hand tools. Clean, lubricate and perform other routine maintenance work on equipment and vehicles.
Examine parts for damage or excessive wear using micrometers and gauges. Read, understand, and interpret operating manuals, parts manuals, blueprints, and technical drawings.
Overhaul and test machines or equipment to ensure operating efficiency. Inspect, test, and listen to defective equipment to diagnose malfunctions using.
Prepare equipment for RoK related inspection and arrange all required paperwork. Carry out fault diagnosis and route cause analysis on components after failure.
Manage the team and ensure the working area is in good condition. Perform all other duties as required by Company’s Lifting Equipment Supervisor within the physical constraints of the job.
Requirements
BS in mechanical or electrical engineering or equivalent diploma.
Minimum of ten (10) years’ experience. Working (i.e diagnosing/ troubleshooting) on lifting equipment and accessories.
Familiar with testing mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.
Has detailed knowledge of overhead crane maintenance, including crane rails, associated lifting equipment, hooks, ropes, motors, and engines, moving parts, trolleys, crane hydraulic system, crane electrical systems, limit switches etc.
English proficiency in verbal and written communication, upper intermediate level.
Benefits
• Location – Karabatan, Atyrau, Kazakhstan of Republic
• Work schedule -28/28 rotation
Dublin, Ireland
ГибридГеография найма не уточнена
ГибридSeoul, South Korea
ОфисseniorSingapore
ОфисSydney
УдалённоКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
УдалённоRemote, Japan; Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Dubai, United Arab Emirates
УдалённоArgentina; Brazil; Mexico; Uruguay; Chile; Colombia; Fully Remote (Worldwide) – Focus on LATAM time zones (Americas); Document technical decisions, participate in code reviews, and communicate clearly with team members across time zones; with flexible hours — work from anywhere in the world (focus on LATAM-friendly time zones)
Karabatan, Kazakhstan; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities