Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$144,000
—
$177,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
The Community Programs team creates the spaces, programs, and opportunities that help our community thrive. We're looking for a Community Engagement and Advocacy Manager to help us strengthen relationships with the people who use, build with, and advocate for Tailscale.
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our Community Projects program.
You'll focus on creating meaningful opportunities for community members to connect, contribute, share their expertise, and be recognized for the work they do. Whether that's helping an Insider find their next speaking opportunity, bringing Tailscale staff into conversations on Discord, or showcasing an exciting community-built project, you'll help turn community participation into lasting relationships and advocacy.
You'll work closely with teams across Tailscale, including Developer Relations, Product, Engineering, Marketing, and Support, to connect community members with the right people, resources, and opportunities.
We're looking for someone who genuinely enjoys working with people, understands what makes communities thrive, and can turn ideas into thoughtful, well-run programs. You don't need to be deeply technical, but you should be curious about technology and excited to learn from the people building with it.
Key Responsibilities
Insiders Advocacy Program
Own the strategy, day-to-day operations, engagement, and ongoing growth of the Tailscale Insiders advocacy program.
Build and maintain meaningful relationships with Insiders, understanding their interests, expertise, motivations, and how they want to participate in the Tailscale community.
Develop recurring engagement opportunities that help Insiders connect with one another and with teams across Tailscale.
Identify opportunities for Insiders to contribute through speaking engagements, technical content, community events, product feedback, testing, and other initiatives.
Partner with internal teams to create clear pathways for Insiders to participate in company initiatives, ensuring opportunities are relevant and mutually beneficial.
Identify and nurture emerging advocates across the Tailscale community, creating pathways for deeper participation and potential involvement in the Insiders program.
Own the recruitment, onboarding, recognition, and ongoing engagement of Insiders, ensuring participants feel valued, supported, and connected.
Gather feedback from program members and continuously improve the Insider experience.
Track program participation, contributions, engagement, and outcomes to understand and communicate the impact of the program.
Digital Communities: Discord & Reddit
Own the strategy, day-to-day engagement, and overall community experience across Tailscale's Discord and Reddit communities, fostering welcoming, active, and inclusive spaces.
Develop and execute engagement initiatives, including community events, AMAs, discussions, and member spotlights that encourage participation and connection.
Partner with teams across Tailscale to bring staff into community conversations and create opportunities for meaningful engagement.
Partner with Product, Marketing, and Developer Relations to plan and lead Discord and Reddit engagement around product launches, announcements, and key company initiatives.
Own day-to-day community moderation, including enforcing guidelines, managing moderation tools and bots, coordinating volunteer moderators, and escalating sensitive issues to appropriate internal teams.
Identify opportunities to improve community engagement, structures, and experiences based on member feedback and participation.
Recognize and celebrate active members and contributors, creating opportunities for deeper involvement and advocacy.
Monitor community conversations, feedback, and engagement metrics to identify emerging themes, share actionable insights with internal teams, and inform community strategy, product decisions, and program improvements.
Community Projects
Own the strategy, operations, and continued growth of Tailscale's Community Projects program, recognizing and amplifying projects built by our community.
Develop and maintain a clear, repeatable process for discovering, submitting, reviewing, tracking, and showcasing community projects.
Build relationships with project creators, understanding what they've built, their motivations, and how Tailscale can support and recognize their work.
Partner with Developer Relations, Marketing, Product, and Engineering to identify opportunities to turn community projects into technical content, demos, documentation, social content, and community showcases.
Create opportunities for project creators to share their work through community events, presentations, blog posts, videos, and other channels.
Identify projects that demonstrate creative or emerging uses of Tailscale and help surface those examples to relevant internal teams.
Develop thoughtful ways to recognize and reward contributors, ensuring builders receive visibility and credit for their work.
Track program activity, project contributions, and outcomes to help demonstrate how community projects support advocacy, learning, and broader awareness of Tailscale as a platform.
What We Are Looking For
3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles.
Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement.
Proven ability to build meaningful relationships with community members, advocates, contributors, and internal teams.
Experience managing and moderating online communities, including community guidelines, moderation tools, and maintaining healthy, inclusive environments.
Strong written and verbal communication skills, with the ability to engage authentically and collaborate across teams.
Excellent organizational and program management skills, with the ability to manage multiple priorities, work independently, and navigate ambiguity.
Strong understanding of community engagement and advocacy, with the ability to identify opportunities, recognize contributors, and turn feedback into meaningful improvements.
Genuine curiosity about technology and an eagerness to learn about Tailscale's products and community.
Nice to Have
Experience managing advocacy, ambassador, champion, or contributor recognition programs.
Hands-on experience managing Discord, Reddit, or similar community platforms, including moderation bots and automation tools.
Experience working with developers, open source, infrastructure, networking, security, or other technology-focused communities.
Familiarity with community engagement and intelligence tools such as Common Room.
Experience developing community programming such as AMAs, virtual events, member spotlights, and recurring engagement initiatives.
Experience identifying and amplifying community stories, projects, or contributor achievements.
Experience collaborating with Product, Developer Relations, Engineering, Marketing, or Support teams.
Willingness and ability to travel occasionally to support community events, meetups, and other initiatives.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$192,960
—
$237,180 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Madrid
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey scales its pre-sales function across EMEA, we are hiring a Legal Engineer Manager to lead and grow the team in Madrid. This role exists to provide senior leadership and strategic direction to a team of Legal Engineers who sit at the heart of Harvey's commercial motion - bringing legal credibility, product expertise, and consultative support to law firm and in-house prospects.
Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective.
Similar to the way Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area.
Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations.
WHAT YOU'LL DO
- Lead, coach, and develop a team of Legal Engineers, setting clear performance expectations and building a high-trust, high-output team culture
- Own the quality and consistency of Harvey's pre-sales legal engineering function, ensuring demos, discovery conversations, and deal support are delivered to the highest standard
- Partner closely with Account Executives and GTM leadership to prioritise pipeline, develop deal strategy, and support conversion on complex or strategic opportunities
- Engage with lawyers at prospective customers to understand and address their workflow challenges
- Collaborate with Product and Marketing to ensure the team's field insights are feeding into positioning, roadmap, and go-to-market strategy
- Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases.
- Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment
- Must have prior experience managing a team, with a track record of developing talent and driving performance
- Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise
- Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams
- Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions
- Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United Kingdom
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote UK
Compensation Range: £90,000 to £100,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Ireland
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote Ireland
Compensation Range: €100,000 to €112,000 base plus bonus and equity
What You’ll Do:
Huntress is looking for a Senior Channel Marketing Manager to plan and execute channel marketing across EMEA, working with both distributors and resellers. You will make sure our distribution partners, and the resellers they serve, have the programs, content, and funding to generate demand for Huntress across several markets, and you will build campaigns that bring new resellers into the region's partner ecosystem.
This role is execution-focused. The ideal candidate is organized, comfortable running many campaigns and partner relationships at once, and skilled at adapting global programs to regional needs. You are data-driven, collaborative, and passionate about helping partners succeed.
Responsibilities:
Plan and execute regional marketing programs with EMEA distributors and resellers, including demand generation campaigns, webinars, events, and product launch activity.
Create and run campaigns to recruit new resellers in the region via distributor-led recruitment and events.
Manage day-to-day marketing relationships with distributor partners and resellers, including joint plans, campaign calendars, and regular performance reviews.
Enable distributors to run marketing to their reseller base, and support priority resellers directly where the impact is greatest.
Localize and adapt global campaigns, messaging, and assets for regional markets, including language, regulatory, and market-specific needs.
Plan the activities and campaigns that put MDF and co-marketing funds to work across distributors and resellers, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Collaborate with Product Marketing to deliver product updates and channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Create and maintain partner-ready enablement and co-branded materials for distributors and resellers, and support engagement through the Huntress Hub partner portal.
Track and report on regional channel marketing KPIs, including partner engagement, pipeline, campaign conversion, and fund utilization.
Identify what distributors and resellers need to market Huntress successfully and bring those insights back to the Channel Programs team.
Support regional partner events, distributor business reviews, and partner communications.
Ensure consistent follow-up on all channel-generated leads, with accurate lead capture, tracking, and prompt routing to the appropriate internal owner for next steps.
What You Bring To The Team:
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Hands-on experience running co-marketing programs through distributors and resellers in EMEA.
Experience building and running partner or reseller recruitment campaigns.
Working knowledge of the EMEA channel landscape, including how distribution models and reseller tiers differ by country and region.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Excellent communication and relationship-building skills, with the ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Willingness to travel across EMEA as needed for Partner events, QBRs, etc.
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Fluency in one or more European languages in addition to English.
Familiarity with GDPR and regional marketing compliance requirements.
What Success Looks Like in the First Year
Joint marketing plans running with your key distributors and priority resellers.
Regional campaigns executed on a consistent cadence with measurable pipeline impact.
Stronger distributor-led demand generation to the reseller base.
Recruitment campaigns in market that add new, active resellers to the program.
Well-planned, MDF-funded activity across the region with a clear view of ROI.
What We Offer:
100% remote work environment - since our founding in 2015
New starter home office set up reimbursement (£398)
Generous personal leave entitlements
Digital monthly reimbursement (£92)
Travel to the US 1-2 times/year for various company events
Pension
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: United States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse started as an open-source project that developers picked up on their own, told each other about, and built companies on. That community is still the reason most people first hear of us, and it is why ClickHouse Cloud fills with new users every day. As the database becomes a platform for real-time analytics, data warehousing, observability, and AI workloads, the community has more to learn from us and more to teach us than ever. Developer relations is how we hold up our end of that relationship.
As Head of Developer Relations, you’ll own how developers discover ClickHouse, get productive on it, and bring others along: the developer experience, the technical content that teaches it, the channels where developers find it, and the community that carries it. You’ll lead our global team of developer advocates and give the function the goals, systems, and investment of a core growth channel. You’ll partner closely with product marketing engineers, field marketing in every region, and product and engineering, and you’ll inherit a strong, globally distributed team and a community that has been generous with us for years. If you believe developer relations starts with helping people, that trust is the only thing that compounds, and that the work should be measured like any other growth investment, this is a rare seat.
WHAT YOU WILL BE DOING
- Lead, coach, and grow a globally distributed team of developer advocates, and set ClickHouse’s long-term developer and community strategy with marketing, product, and engineering leadership, turned into a multi-year plan with headcount, budget, and investment priorities
- Own the developer experience from the outside in: track time to first query and getting-started completion, run friction logs on the onboarding path and docs, and own the feedback loop into product and engineering on what developers are building, where they get stuck, and what they want next
- Own the Developer Relations budget and represent the function to customers, partners, and the open-source community, on stage and on a podcast
- Set targets across the whole function: community growth and engagement on Slack, Reddit, GitHub, YouTube, and your advocates’ own platforms, developer-experience measures, and content and channel reach, and report on them like any growth channel
- Build the champions program into a real force, with clear tracks for customers, open-source users, and independent voices, so the community grows the community
- Build DevRel’s owned channels into audiences: YouTube, newsletter, podcast, and advocates’ own platforms, with a content system that turns one talk or demo into a tutorial, a video, and posts, and creator partnerships that extend reach beyond our own
- Run the developer-event portfolio as one input to that engine: meetups, conference talks, and practitioner-led sessions chosen with intent, each producing recorded and written material, with attendance that becomes a signal the business can use
- Shape developer education and technical content, from tutorials and workshops to courses and certification, in tandem with the training team, product marketing engineers, and the organic and AEO team on a shared publishing map (which channels matter most, what belongs on each, and who owns it), so each piece goes where developers learn now: docs, video, and AI assistants
- Work with regional field marketing to support in-region developer programs and the startup and partner ecosystem
WHAT YOU BRING
- Experience leading a developer relations or community team at an infrastructure company, with direct management of 4 or more people and strong leadership of a distributed team
- Deep technical skill: you can write the demo, ship the tutorial, and go deep with engineers on how a database works
- Experience running developer events and speaking programs where the room was chosen with intent
- Experience building developer education or content programs that scaled beyond the people who made them: tutorials, courses, video, or docs that developers still find and use
- Experience growing owned developer channels (YouTube, newsletter, podcast, or similar) to a real audience, and a point of view on how developers find technical content now, including through AI assistants
- Experience building or scaling developer programs, including a champions, ambassador, or MVP program, with a track record of innovation
- Experience putting numbers on community work and defending them, from growth and engagement to the connection with signups and pipeline, without turning advocates into salespeople
- Comfort operating globally and cross-functionally with product, engineering, product marketing, and field teams
- Willingness to travel at least 25% of the time
- DevRel or community leadership around an open-source project with a real community, and experience growing that community without losing its trust
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Worldwide
Workplace: remote
We are looking for a Reels Maker / Video Creator-Editor to produce short-form entertainment content at scale for TikTok, Instagram Reels and YouTube Shorts, targeting English-speaking audiences in the iGaming industry.The main focus is repurposing existing content and consistently producing a high volume of quality videos.RequirementsHigh-volume Content Production: Experience working in content farms or high-volume short-form production teams, with the ability to maintain a consistent content output.Content Repurposing: Experience transforming existing videos by changing their structure, editing, visuals and voice-overs to create distinct content variations.Video Editing & AI: Confident use of video editing software and AI tools to produce and adapt short-form content. Experience with Higgsfield, Kling, Seedance, ElevenLabs or similar tools is considered an advantage.Short-form Content: Strong understanding of hooks, pacing, audience retention and vertical video formats to create engaging content for Reels, TikTok and Shorts.Advanced Editing: Experience with lip-syncing, tracking, logo integration into moving scenes, editing automation or batch video processing is considered an advantage.Production Management: Ability to organise a high-volume production workflow, meet deadlines and manage production costs.Portfolio: A portfolio of relevant work and the ability to demonstrate personal content output volumes. Experience with UBT teams, strong organic reach or English-language content is considered an advantage.ResponsibilitiesSource content and trends: find source materials, trends and references for adaptation and further production.Produce content at scale: create high volumes of short-form videos from interviews, streams, films, TV series and shows.Repurpose content using editing and AI: modify voice-overs, characters and environments, add subtitles and other elements to create new content variations.Adapt content for English-speaking audiences: ensure videos are relevant and understandable for the target audience.Integrate the brand: incorporate the brand into storylines, objects, dialogue and visual elements.Scale successful formats: create variations and reusable templates, meet agreed production targets and refine content based on feedback.What We OfferCompetitive salary, performance-based bonuses and salary reviews.Fully remote work.Flexible start to the working day.24 days of annual leave.Corporate English lessons.A strong team, engaging projects and opportunities for professional growth.
Location: Worldwide
Workplace: remote
We are looking for a Content Creator / Video Editor to join our SMM team and create short-form sports and esports content for English-speaking audiences.The main focus will be Reels, TikTok and YouTube Shorts, including content with a partner CS2 team, brand social media accounts and thematic pages.RequirementsShort-form Video Editing: 1+ year of experience editing Reels, TikTok or YouTube Shorts, with a portfolio of completed videos and the ability to produce several pieces of content per day depending on complexity.Editing Tools: Confident use of Premiere Pro, After Effects, DaVinci Resolve or CapCut, with practical skills in sound, subtitles, graphics and basic colour correction.Short-form Content: Strong understanding of hooks, pacing and audience retention, with the ability to adapt trends and formats to different audiences and brand objectives.AI Content Creation: Hands-on experience using AI tools to generate video, images, voice-overs and other content elements and speed up content production.Sports & Esports: Strong interest in sports and esports, with an understanding of CS2, fan culture, community humour and relevant content trends.English: B2 level or higher, with the ability to understand English-language source materials and work confidently with copy, subtitles and context.Content Production: Ability to work independently in a fast-paced production environment, meet deadlines and respond constructively to feedback. Experience in sports media, esports or iGaming, organic content growth, motion design, mobile filming or content automation is considered an advantage.ResponsibilitiesCreate short-form content: produce and edit vertical videos for Reels, TikTok and YouTube Shorts on a daily basis, adapting them to each platform.Work with source materials: identify strong moments from matches, streams, interviews, behind-the-scenes footage and collaborative content and turn them into engaging videos.Create sports and esports content: produce content with a partner CS2 team and develop ideas and formats based on sporting events, news, memes and trends.Develop social media content: prepare content for official brand accounts and thematic pages and support the development of English-language channels.Use AI and improve production: use AI to create content elements and automate repetitive tasks to increase production speed without compromising quality.What We OfferHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Remote, San Francisco, CA, US
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Director of Technology Partnerships to lead the teams responsible for growing Supabase through technology integrations and our marketplace ecosystem.
You’ll bring together two complementary motions: partnerships that embed Supabase into the products developers already use, and a marketplace that helps developers discover and connect complementary technologies to their Supabase projects. Your job is to turn both into durable sources of revenue, adoption, and customer value.
Reporting to the Head of Partnerships, you’ll lead and develop the Integrations and Marketplace teams, set their commercial strategy, and work hands-on with our most important partners. A central part of the role is working closely with AI labs to build strategic relationships, develop integrations, and bring joint opportunities to market. You’ll partner closely with Product, Engineering, Sales, Marketing, and Finance to take integrations from idea to launch—and grow their impact long after launch.
This role is based in the San Francisco Bay Area, where you’ll build relationships with leading AI, developer tools, and infrastructure companies. Supabase is remote-first, and you’ll work across a globally distributed team.
RESPONSIBILITIES
LEAD THE TEAM AND STRATEGY
- Lead, coach, and develop the Integrations and Marketplace partnerships teams, including team leads and partner managers.
- Set a clear strategy for where Supabase invests across strategic technology partnerships, marketplace categories, and emerging ecosystem opportunities.
- Define team objectives, partner coverage, investment priorities, and operating cadence. Make thoughtful tradeoffs between high-touch strategic partnerships and scalable programs.
- Build a culture of ownership, commercial discipline, and strong cross-functional execution.
GROW REVENUE THROUGH TECHNOLOGY PARTNERSHIPS
- Drive revenue from technology integrations through partner-driven customer acquisition, product consumption, expansion, retention, co-sell opportunities, and commercial arrangements.
- Own the commercial performance of the technology partnerships and marketplace portfolio, including forecasting and reporting on progress, risks, and return on investment.
- Build and deepen relationships with AI labs, working closely with their product, engineering, business development, and executive teams to identify and execute high-impact partnership opportunities.
- Develop executive relationships with strategic partners across developer tools, cloud, and adjacent infrastructure.
- Lead or support negotiations for complex partnerships, including integration, referral, revenue-sharing, and joint go-to-market agreements.
- Help partner managers build joint business plans that connect partner priorities to measurable outcomes for Supabase and its customers.
LEAD THE MARKETPLACE TEAM
- Lead and develop the Marketplace team, setting its commercial and partner strategy and holding the team accountable for outcomes.
- Guide the team in identifying the capabilities developers need, recruiting the right partners, and helping those partners launch and grow.
- Set priorities and allocate resources across strategic, high-touch partners and scalable paths for emerging and self-serve partners.
- Ensure the team works effectively with Product and Engineering on integration quality, partner onboarding, discovery, activation, and the developer experience across product surfaces.
- Enable the team to work with Marketing and Sales to launch integrations, enable teams, and drive ongoing adoption—not just announcements.
OPERATE WITH RIGOR
- Establish clear measures for partner-sourced and influenced pipeline, integration adoption, revenue, consumption, retention, and marketplace performance.
- Work with Finance, Data, and Partner Operations to improve attribution, reporting, forecasting, and partner revenue processes.
- Represent the voice of partners and customers in product and go-to-market planning, while aligning stakeholders around shared priorities.
- Identify risks early, remove blockers, and communicate decisions and outcomes clearly to leadership.
REQUIREMENTS
- Have significant experience in technology partnerships, business development, or ecosystem leadership at a developer tools, cloud, infrastructure, or SaaS company.
- Have led and developed partner-facing teams, including managers or senior individual contributors, and can balance strategic direction with hands-on execution.
- Have a track record of building partnerships that produced measurable revenue, product adoption, or customer growth.
- Have negotiated complex commercial agreements and understand partnership economics, including revenue share, referrals, and consumption-based models.
- Have worked closely with Product and Engineering to ship and grow technical integrations. You can engage credibly with technical teams, including those at AI labs, even if you aren’t the person writing the code.
- Know how to build relationships with executives while earning the trust of product, engineering, and go-to-market teams.
- Use data to prioritize opportunities, assess partner performance, and make decisions when attribution is imperfect.
- Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones.
IT’S A PLUS IF YOU HAVE
- Built or scaled a developer marketplace, integration ecosystem, or partner platform.
- Worked with AI LLMs, AI app builders, databases, open-source products, or developer infrastructure.
- A background in software development, with an understanding of how developers build and integrate products.
- Experience growing both a small number of strategic partnerships and a broader, scalable partner program.
- A strong network in the San Francisco Bay Area technology ecosystem.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Задачи:
— Создавать и публиковать тексты, учитывая Tone of Voice проекта, нормы русского языка и пожелания клиентов.
— Разрабатывать тематические и контент-планы публикаций.
— Координировать работу дизайнеров по созданию визуальных материалов.
— Контролировать внутренние дедлайны по написанию текстов.
— Вести отчётность по статистике, приросту аудитории, KPI и планам публикаций.
— Модерировать сообщества и взаимодействовать с аудиторией.
— Общаться с клиентами.
— Публиковать готовый контент.
Требования:
— Грамотная устная и письменная речь.
— Знание механизмов социальных сетей и принципов работы с контентом.
— Навыки работы с текстами для различных проектов.
— Владение офисными программами.
— Опыт работы с недвижимостью будет преимуществом.
Условия:
— Зарплата от 40 000 до 45 000 рублей в месяц.
— Удалённый формат работы.
— Наставничество и обучение внутри компании.
— Возможность профессионального роста.
В перспективе возможен переход на позицию менеджера проекта с управлением командой и реализацией SMM-стратегий.
Location: Paris, France
Workplace: hybrid
Location:
Any MSF office*
Contract:
Fixed-term at 100%
Duration:
12 months
Starting date:
01st of January 2027
Deadline to apply:
22nd of November 2026
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
The MSF Executive Supply Chain Committee (ESCC), in collaboration with the International Supply Chain Office, is leading the Supply Transformation Topics Program, with the goal of establishing a supply chain by 2031 that aligns with MSF's evolving challenges. This program focuses on five key supply chain pillars, including in particular, medical sourcing and mutualization at both country program and headquarters levels.
Within this roadmap, importation and customs best practices are critical enablers for both pillars. Efficient, compliant, and predictable importation processes directly affect medical availability, operational continuity, costs, and access.
To address increasing complexity, MSF has developed intersectional and cross-departmental approaches, notably the Country Support on Importation platform (CSI) and initiatives such as MICO (MSF Intersectional Customs Office in South Sudan). These approaches recognize importation and customs as access-related challenges, requiring coordinated supply, legal, regulatory, operational, and humanitarian representation responses.
As part of the International Office Supply team, the Intersectional Importations & Customs specialist will:
Report hierarchically and functionally to the Intersectional Importations & Customs Advisor.
Work closely with the Regulatory Affairs Logistics Advisor, the Regulatory Affairs Pharmacists, OC pharma teams, OC supply chain teams, International Legal Department experts, regional and country-based access and humanitarian affairs teams, regional hubs / supply centres and other stakeholders within the MSF movement involved in Importation & Customs activities at international, regional and national levels.
Work closely with OC coordination teams, importation and customs managers/supervisors/officers at country program level.
Be part of the CSI that provides multi-disciplinary / cross departmental intersectional support to Supply chain teams on importation requirements and constraints to ensure there is efficient & effective access to quality supplies to support MSF operations. Considering that Importation challenges are more than a technical supply issue, they are also an access issue that require multi layered approach of technical, legal, advocacy & political dimensions.
II. PURPOSE OF THE JOB
The objective of the position is to provide MSF entities with strategic, technical, and hands-on support on importation and customs matters. This role contributes to improving the predictability, compliance, cost-efficiency, and operational continuity of MSF importation and customs processes.
III. ACCOUNTABILITIES
This role contributes to I&C strategy development as part of the Country Support on Importation (CSI) international platform whose objective is to provide multi-disciplinary / cross departmental intersectional visibility and support on importation requirements and constraints.
1. Contribute to the development and implementation of MSF's intersectional I&C strategy within the Country Support on Importation platform, whose objective is to provide multidisciplinary, cross-departmental, and intersectional visibility and support on importation requirements and constraints.
a. Contribute to the analysis of I&C as access-related constraints affecting MSF operations, integrating supply, legal, regulatory, operational, access, and representation dimensions.
b. Support the definition of strategic priorities and context-adapted solutions for a portfolio of MSF country programs, in line with national regulations, international requirements and MSF standards.
c. Contribute to the development, review, and adaptation of importation and customs policies, procedures, guidance, and practical tools across MSF.
2. Analyse existing I&C processes, identify gaps, bottlenecks and risks, and propose pragmatic, compliant and context-adapted improvement actions.
a. Support clarification of roles and responsibilities among stakeholders involved in I&C processes either at country level or with supply centers, including external providers.
b. Work with audit, risk management, and relevant technical team to support risk identification and mitigation related to customs clearance, regulatory compliance, documentation, exemptions, duties, taxes, demurrage, storage costs and other importation-related constraints.
c. Develop, review and promote practical tools, SOPs, templates, guidance notes, monitoring systems, dashboards and key performance indicators. Promote their standardization when relevant.
3. Provide structured remote support and targeted in-country support to MSF country programs, including regular field visits (minimum of 3–4 country program visits per year) and follow up on recommendations, action plans, and agreed priorities.
a. Conduct assessments and operational reviews of I&C processes at country program level and support country-level coordination teams to approach importation and customs constraints intersectionally and through a joint strategy.
b. Provide hands-on operational support in complex, high-risk, or emergency situations affecting importation and customs processes.
c. Support country teams in preparing engagement with national authorities and, when required, in coordination with MSF representatives, contribute to technical discussions or negotiations with customs and importation authorities at country level.
4. Ensuring alignment throughout the supply chain and coherence between concerned technical referents across Operational Centres.
a. Supporting the coordination of support, planning, priorities, and follow-up of recommendations with Operational Centre-based supply teams, cells, and back-office referents.
b. Shared analysis and decision-making on importation and customs constraints affecting MSF operations.
c. Working with legal, regulatory, access, humanitarian affairs, and operational teams to ensure that importation and customs issues are addressed through a coordinated approach.
5. Capitalize, document, and disseminate lessons learned, best practices, operational guidance and practical tools related to I&C constraints.
a. Develop and deliver formal trainings, briefings, on the job training and onboarding support for country-level teams.
b. Animate and contribute to Communities of Practice and knowledge sharing platforms related to importation, customs, transport constraints and access challenges.
c. Contribute to the maintenance of shared repositories, reference materials and informations systems, including tools such as the CSP GeoApp where relevant.
IV. AUTONOMY, COMPLEXITY
This implies combining remote support and regular visits to MSF country programs.
Strong analytical and problem-solving skills. Proven ability to work autonomously and in cross-functional teams.
Ability to manage competing priorities and provide structured follow-up.
Ability to contribute to collective decision-making without replacing country-level or Operational Centre decision-making responsibilities.
Ability to operate in complex, cross-cultural, and intersectional environments.
Ability to engage with a wide range of stakeholders, including operational, legal, regulatory, supply, access, and external actors.
SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
Education
Bachelor's degree in business and/or supply chain with ideally a specialization in customs administration, customs legislation, supply chain, international trade, transport, or equivalent professional experience or a combination of relevant education and professional experience.
Experience
Minimum of 4 years' experience in importation, customs compliance, international freight, transport, or a related field.
Minimum 2 years' MSF operational experience, preferably in supply, transport, customs, importation, or logistics roles.
Experience in coaching, mentoring, and providing support to MSF country programs is a strong asset.
Experience in complex, unstable, or highly regulated operational contexts is an asset.
Experience working with audit, risk management, or compliance-related processes is an asset.
Knowledge
Strong understanding of importation processes, customs procedures, documentation requirements, transport constraints, and regulatory requirements.
Strong understanding of the interaction between customs, transport, supply chain, legal, regulatory, operational, and access constraints.
Strong analytical and problem-solving skills.
Strong communication, facilitation, negotiation, and influencing skills.
Proficiency in standard office tools including Word, Excel and data Power point.
Comfortable with basic data management, reporting tools, dashboards, and KPI monitoring.
Ability to document processes, map importation flows, and structure operational information clearly.
Comfortable working remotely with geographically dispersed teams.
Languages
Professional working fluency in English is mandatory while French is a strong asset.
Additional languages relevant to MSF operational contexts will be added value.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: New York; Warsaw
Workplace: Hybrid
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for an IT Support Engineer based out of our New York office. This is a hybrid role - 4 days per week on-site and one day working from home.
WHAT YOU'LL DO
- Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
- Office IT support: provide on-hand support to our colleagues in our New York office, as well as support with expansions and/or office buildouts
- AV support: ensure meeting rooms and AV equipment are running reliably
- End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout.
- Onboarding: run IT onboarding calls for new joiners
- New IT projects: contribute to IT initiatives
- Automation and tooling: build automations and Slack bots to streamline repetitive work
- Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base
WHAT YOU BRING
- A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems.
- Strong organisational skills, attention to details and a proactive mindset.
- Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.)
- Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar)
- Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management.
- A willingness to learn new tools and technologies quickly
- Clear written and verbal communication skills with a knack for writing helpful documentation.
BONUS
- Prior experience in a high growth / startup environment
- Experience in a customer or public-facing role
- Experience with Agentic AI tooling
- Familiarity with bash scripting
WHAT WE OFFER
At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer:
- Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package.
- Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes.
- We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation.
- Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland.
This position will be 4 days on-site in our New York office.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Montreal, QC, Canada; Toronto, ON, Canada
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The role
We're looking for a true hybrid: someone who thinks in ideas and can execute both the words and the pictures. You'll take a brief from blank page to finished work across social, performance, CRM, display, OOH and in-product. Some weeks that means a campaign platform, and some weeks it means forty variants of a winning ad. You'll care about both.
What you’ll do
Concept and execute integrated creative across paid social, digital, CRM, app, and brand campaigns.
Write headlines, scripts, social copy and in-product messaging in a voice that is bold, authentic and magnetic, while staying on brand.
Develop multiple creative routes per brief and present them with clear rationale.
Iterate quickly using performance insights, and treat testing as a creative tool.
Work with the design, motion and production teams and external partners to bring ideas to life.
Deliver across every state we operate in, working with Legal and Compliance on disclaimers and responsible gaming messaging.
What you bring
5+ years in a creative role, as an art director with strong writing or a copywriter with strong visual skills.
A portfolio of concept-led work alongside high-volume executional work.
A Deep understanding of how visual, copy and brand play together to create compelling advertising.
A natural feel for culture, disruption and what makes people stop scrolling.
The ability to take feedback, sharpen the idea and move fast while retaining the craft.
Experience in AI image, video and copy tools, and good judgment about when to use them.
Bonus points
Experience in iGaming, sports betting, entertainment or another regulated category.
Experience writing for CRM and lifecycle.
Your first 90 days
You'll learn the brand and our players, work on live briefs and present them business wide.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$91,000
—
$112,000 CAD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Poland
Workplace: Hybrid
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for an IT Support Engineer based out of our Warsaw office. This is a hybrid role - 4 days per week on-site and one day working from home.
WHAT YOU'LL DO
- Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
- Office IT support: provide on-hand support to our colleagues in our Warsaw office, as well as support with expansions and/or office buildouts
- AV support: ensure meeting rooms and AV equipment are running reliably
- End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout.
- Onboarding: run IT onboarding calls for new joiners
- New IT projects: contribute to IT initiatives
- Automation and tooling: build automations and Slack bots to streamline repetitive work
- Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base
WHAT YOU BRING
- A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems.
- Strong organisational skills, attention to details and a proactive mindset.
- Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.)
- Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar)
- Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management.
- A willingness to learn new tools and technologies quickly
- Clear written and verbal communication skills with a knack for writing helpful documentation.
BONUS
- Prior experience in a high growth / startup environment
- Experience in a customer or public-facing role
- Experience with Agentic AI tooling
- Familiarity with bash scripting
WHAT WE OFFER
At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer:
- Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package.
- Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes.
- We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation.
- Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland.
This position will be 4 days on-site in our Warsaw office.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Responsibilities:
— Design prompts, agent logic and tools including function calling
— Write test scenarios to evaluate the quality of agents
— Analyze real agent conversations to identify and fix failures
— Integrate agents with backend systems alongside the development team
Requirements:
— Minimum 2 years experience with Python
— Experience building at least one large language model (LLM) agent or chatbot using APIs such as Gemini, OpenAI, or Claude
— Strong skills in prompt engineering
— Experience with function calling and Retrieval-Augmented Generation (RAG)
— Proficiency in English
Nice to have: experience with voice agents, multi-agent systems, evaluation tools like Langfuse or promptfoo, logistics domain knowledge, and knowledge of Uzbek or Russian languages.
Benefits:
— Salary starting from $1,500 per month
— Office-based work in Tashkent
To apply, send your CV to hr@gl-solutions.com with the email subject "AI Agent Engineer". Applications without a CV will not be considered.
ОфисTashkent
УдалённоRemote (Canada)
ГибридMadrid
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
seniorUnited Kingdom; Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change
seniorIreland; Ability to plan, manage, and execute many campaigns and partner relationships at once across markets and time zones, and pivot quickly as needs change
УдалённоheadUnited States; Detroit; Charlotte; Denver; Chicago; Austin; Minneapolis; Phoenix; Atlanta; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas
Зарплата не указана
УдалённоМожно работать из любой страны
УдалённоRemote, San Francisco, CA, US; Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones
ГибридParis, France
ГибридNew York; Warsaw; We are open to candidates of varying seniority
seniorMontreal, QC, Canada; Toronto, ON, Canada
ГибридPoland; We are open to candidates of varying seniority