Location: London, England, United Kingdom
Workplace: hybrid
Capital.com is scaling fast, and this role makes sure that ambition shows up everywhere the brand does. Reporting to the Brand Director, you’ll own delivery end to end, turning brand strategy into standout campaigns and building a sponsorship and events function that makes every partnership work harder. It’s a hands-on role for someone as comfortable running a campaign timeline as negotiating a sponsorship deal or managing an event on-site. Working with the CMO, Head of Creative, PR and regional teams, you’ll have real influence over how Capital.com shows up globally as it pursues premiumisation and expansion.
Responsibilities:
Brand Campaigns
Own end-to-end delivery of Capital.com's big-ticket brand campaigns, turning the Brand Director's strategy into standout, well-executed work across markets
Partner closely with the Head of Creative, who leads creative production, to ensure every campaign is built and delivered to a premium standard
Work with market analysts and the PR team to align campaign timing, messaging and measurement
Manage campaign budgets, timelines and sign-off across multiple markets and stakeholders
Lead delivery across campaigns of every scale, from moments built around a global brand asset to local activity such as a UK spread betting campaign or a new performance-led campaign for the paid social team
Feed into the strategic thinking behind paid social alongside the paid social team, for example how a new channel is seeded with initial paid support, or how an organic boosting strategy is agreed and backed with paid
Bring imagination to how the brand shows up, finding new ways to express Capital.com's premiumisation and expansion ambitions through brand activity
Sponsorship & Events
Own the sponsorship and events function end to end: evaluating and negotiating new opportunities, then delivering the activations that bring them to life
Draw on activation support at global level from the events team and at local level from regional marketing leads and local offices, so delivery is never carried alone
Evaluate opportunities across sport, conferences and other partnerships against clear criteria for brand fit, audience relevance and commercial value
Lead negotiation and management of sponsorship contracts, protecting Capital.com's interests and tracking every commitment on both sides
Build and maintain relationships with rights holders, sports marketing agencies and event partners as the primary point of contact
Plan and deliver event activations and client hospitality end to end — suppliers, guest lists, merchandise, booths — working with the design team so every physical presence reflects the brand
Collaborate with the CMO, regional marketing managers and regional CEOs to align sponsorship priorities across markets and activate global properties locally
Work with Compliance and Legal to ensure all sponsorship and event activity meets regulatory requirements across Capital.com's jurisdictions
Track and report on sponsorship performance and ROI, and build out the sponsorship and events team as the function grows
Requirements:
Senior experience delivering brand campaigns end to end.
Experience within a financial services or fintech business.
Proven experience delivering sponsorship activation end to end, from deal negotiation through to on-site activation.
Breadth beyond sport (e.g. culture, academia, thought leadership) and integrated activation skills across social, content and brand campaigns, not just hospitality.
Experience activating global properties across multiple markets.
Strong commercial focus: you can articulate the value a sponsorship brings to the business and use it as a vehicle to drive acquisition.
Experience in our industry or regulated financial services.
Confidence negotiating commercial contracts and evaluating opportunities critically rather than just enthusiastically.
Excellent relationship management across rights holders, creative partners and senior stakeholders in a multi-market structure.
Comfortable building a function from a small base, with willingness to travel roughly 20% of the time.
Nice to have:
Existing relationships with sports rights holders, conference organisers or sports marketing agencies
Agency-side background in sponsorship, experiential or brand campaign delivery
Experience managing brand or sponsorship activity across multiple international markets simultaneously
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about
you
—because your life outside of work matters just as much as your time on the clock.
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Location: Dubai, United Arab Emirates; Mexico City, Mexico; Lima, Peru; Moscow, Russia; Ukrainka, Ukraine; London, United Kingdom
Apt Resources is seeking experienced and professional Spa Therapists to join the spa team of a prestigious 5-star hotel in Bosnia and Herzegovina, Europe.
The ideal candidate will have a passion for wellness, excellent treatment skills, and a strong commitment to providing exceptional service to hotel guests in a luxurious hospitality environment.
This is an exciting opportunity to be part of a new hotel opening and contribute to delivering high-quality spa and wellness experiences to international guests.
Key Responsibilities
Perform professional massage treatments and spa services according to the hotel's treatment menu and service standards.
Consult with guests to understand their needs and recommend suitable treatments.
Prepare treatment rooms, equipment, linens, and products before each appointment.
Maintain high standards of hygiene, cleanliness, and sanitation throughout the spa.
Ensure guests feel comfortable and receive personalized, professional service.
Recommend appropriate spa treatments and wellness products when suitable.
Follow the hotel's treatment protocols, health and safety procedures, and professional standards.
Coordinate with the spa team to ensure smooth daily operations.
Requirements
Previous experience as a Spa Therapist, preferably in a 4- or 5-star hotel, luxury resort, or high-end spa.
Diploma, certificate, or professional training in Spa Therapy, Massage Therapy, Beauty Therapy, or a related field.
Good knowledge of massage techniques and spa treatments.
Good English communication skills.
Excellent customer service and interpersonal skills.
Professional appearance, positive attitude, and attention to detail.
Ability to work independently and as part of a multicultural team.
Willingness to relocate to Bosnia and Herzegovina and meet the hotel's employment requirements
Benefits
Salary: €1,000 per month, negotiable based on experience and suitability, shared accommodation, and a flight ticket if required.
Dubai, United Arab Emirates; Mexico City, Mexico; Lima, Peru; Moscow, Russia; Ukrainka, Ukraine; London, United Kingdom
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Location: Dubai, United Arab Emirates; Mexicali, Mexico; Lima, Peru; Moscow, Russia; Kyiv, Ukraine
Apt Resources is seeking a motivated and dedicated Commis I / Commis II Chefs to join the culinary team of a prestigious 5-star hotel in Bosnia and Herzegovina, Europe.
The ideal candidate will have solid kitchen experience, a passion for cooking, and a strong commitment to maintaining high standards of food quality, hygiene, and presentation. This is an excellent opportunity to become part of a hotel opening team and contribute to delivering an exceptional dining experience to international guests.
Key Responsibilities
Prepare and cook food according to recipes, instructions, and established hotel standards.
Assist senior chefs with daily kitchen operations and food preparation.
Ensure ingredients are properly washed, cut, portioned, and stored.
Maintain consistency in food quality, taste, and presentation.
Follow standard recipes, portion controls, and food preparation procedures.
Maintain cleanliness and organization of kitchen workstations, equipment, and storage areas.
Comply with food safety, hygiene, and sanitation standards at all times.
Monitor ingredient freshness and support proper stock rotation.
Coordinate with other kitchen team members to ensure smooth and timely food service.
Follow instructions from the Chef de Partie, Sous Chef, and Head Chef.
Requirements
Previous experience as a Commis I, Commis Chef, or in a similar professional kitchen position.
Culinary training, a diploma, or a certificate in Culinary Arts or a related field is an advantage.
Good knowledge of food preparation techniques, cooking methods, and kitchen equipment.
Understanding of food safety, hygiene, and sanitation practices.
Ability to follow recipes, instructions, and portion-control standards.
Strong teamwork, communication, and time-management skills.
Ability to work efficiently in a fast-paced hotel kitchen.
Professional attitude, willingness to learn, and attention to detail.
Willingness to relocate to Bosnia and Herzegovina and comply with the hotel's employment requirements.
Benefits
Salary: €1,000 per month, negotiable based on experience and suitability, shared accommodation, and a flight ticket if required.
Dubai, United Arab Emirates; Mexicali, Mexico; Lima, Peru; Moscow, Russia; Kyiv, Ukraine
Location: EMEA; Romania; Hungary; Bulgaria; Ireland; Slovakia; United Kingdom; Poland; Estonia; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager.
Role Overview:
We are seeking a Senior Technical Program Manager to join a growing Security team, with a focus on program delivery, driving portfolio management and operating model practices for Backblaze.
Key Responsibilities:
Lead end-to-end planning and execution of enterprise programs from initiation through delivery
Communicate technical concepts and program status clearly to both technical teams and non-technical stakeholders
Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent initiatives
Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations
Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule
Establish and report on program goals, dashboards, and status updates for executive and board-level audiences
Support incident response coordination, including post-incident reviews and follow-up action tracking
Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives
Qualifications:
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience); Master's degree a plus
8+ years of technical program management experience
Strong understanding of program management methodologies.
Ability to adapt agile management principles to a variety of development environments
ScrumMaster certification a plus
Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment
Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences
Strong analytical and risk-assessment skills, with experience using program management and ticketing tools
Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams
High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents
Experience with Atlassian & Google product suites a plus
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your
workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $130,000 - $150,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice
Location: Lisbon, Portugal
Joom is a global cross-border marketplace where millions can find anything they want at fair prices. Joom helps consumers to make shopping easy and entertaining and provides access to interesting and unique goods from around the world.
Joom is one of the key businesses of Joom Group, an international group of tech-centric group of e-commerce companies founded in 2016 in Latvia. Joom Group also includes other businesses: JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
We’re looking for
an analyst
for
Order Experience
– the area responsible for the user experience from the moment an order is placed: payment and the user’s journey in the app after purchase.
Here, analytics directly affects both the user experience and the business economics: how easy it is to pay for a purchase, how quickly a customer’s issue gets resolved, and how much that resolution costs the company.
You’ll work with the Product, Payments, Billing, and Support teams: together with managers, engineers, support specialists, and the finance team, you’ll identify opportunities for improvement, test hypotheses, and see them through to implementation. To do this, we have a mature internal A/B testing platform, a set of MCP tools and AI agents for analytical tasks, high-quality data in BigQuery and Spark, and transparent data preparation processes built on Airflow and dbt.
This role is a great fit for someone who enjoys proactively proposing changes, taking part in setting priorities, and seeing the results of their work in the product and in business metrics.
Responsibilities
Improving checkout and the post-purchase experience.
Identifying the reasons that prevent users from completing payment, and testing hypotheses that make this journey simpler
Developing AI support.
Working with the team to improve AI Chat: finding scenarios for automation, and assessing the quality of user problem resolution and the impact on the business
Improving the support contact experience.
Researching the user journey from ticket creation to problem resolution, agent performance, and refund decision-making
Increasing operational efficiency.
Forecasting support workload, improving the automatic refund model, and finding opportunities to reduce costs while maintaining service quality
Designing and analyzing A/B tests.
Helping teams choose metrics and experiment designs, interpret results, and automate analysis.
Developing the metrics system.
Making payments, billing, and support metrics clear and useful for decision-making, and investigating changes and anomalies
Influencing team priorities.
Identifying growth opportunities, estimating the potential impact of initiatives, and helping decide where it’s worth investing time
Enabling teams to work with data independently.
Preparing data for AI tools and automating repetitive analysis so that colleagues can answer basic questions on their own
Requirements
Strong SQL and Python skills for data analysis and automation
A solid understanding of mathematical statistics and hands-on experience with A/B testing – from forming a hypothesis to drawing conclusions and making recommendations
Experience applying AI in analytical work: the ability to integrate it into everyday tasks, verify its outputs, and find new opportunities for automation
Independence and an interest in the business: the ability to dig into a problem, propose hypotheses, and connect analysis results to a specific decision
The ability to explain complex topics clearly to colleagues with different backgrounds — from engineers to support, finance, and legal specialists
The ability to manage work for multiple stakeholders: making priorities transparent, agreeing on scope and timelines, and justifiably deprioritizing less important tasks
Preferred
Experience in e-commerce, payments, support, or operations automation
Building your own AI tools and agents for data analysis
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
Relocation Support: full assistance for a smooth relocation for the employees and their family
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English & Portuguese courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
Before applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Задачи:
— Identify, attract and develop partnerships with international PSPs, banks, EMIs, acquirers and other financial institutions
— Develop and scale the payment infrastructure across existing and new markets
— Independently research new GEOs and identify the most relevant local payment methods
— Lead commercial negotiations and agree on mutually beneficial partnership terms
— Manage the full onboarding cycle of new payment partners, from initial outreach and negotiations through to integration and launch
— Independently enter new markets and build an effective network of payment partners
— Develop the payment infrastructure growth strategy together with senior management
— Collaborate closely with Product, Finance, Legal and Tech teams
— Monitor the market, competitors, emerging payment solutions and new business opportunities
— Drive KPI achievement and deliver measurable business results
Требования:
— 2+ years of experience in international payments, FinTech or the PSP industry
— Hands-on experience working with PSPs, payment platforms, acquirers, banks, EMIs or other financial institutions
— A strong personal network of professional contacts within the payments industry
— Deep understanding of international payments, acquiring and local payment methods
— Proven experience launching new markets and building a partner network from scratch
— Ability to independently identify and attract new payment partners
— Strong negotiation skills and experience communicating with C-level executives and senior management
— High level of ownership, initiative and result orientation
— Strong KPI-driven mindset and ability to deliver tangible business results
— Fluency in Russian
— English for international communication will be a strong advantage
Условия:
— Competitive salary + transparent bonus scheme
— Relocation package: flight tickets, accommodation for the first 2 weeks and visa support
— International projects and the opportunity to work with a global payment infrastructure
— A high level of autonomy and a real opportunity to influence business development
— Direct communication with senior management and fast decision-making
— Professional and career growth opportunities
ОфисseniorLimassol; 📍 Cyprus | Office (relocation provided); ✈️ Relocation package: flight tickets, accommodation for the first 2 weeks and visa support
Location: Sydney, Australia
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue-chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking a hands-on Maintenance Fitter / Tradesperson for a site-based role at a busy food manufacturing facility in Sydney, NSW. You will support safe and reliable plant operations through planned preventive maintenance, breakdown repairs, corrective work and practical site improvements, working independently or as part of the maintenance team.
Role Overview
This role is based at a multi-storey food manufacturing site in NSW, with an anticipated start in early 2027 and engagement through Blue Projects. The work is varied and dynamic, moving between planned maintenance, reactive repairs, improvement tasks and general facility maintenance. The successful candidate will be a self-starter who takes ownership of each job and completes work safely and to a high standard without close supervision.
Job Description
Change pumps, mechanical seals and associated equipment.
Install, run and modify pipework.
Identify faults and complete mechanical repairs.
Complete preventive maintenance and corrective PM02 work orders for the maintenance teams.
Respond to equipment breakdowns and routine site maintenance requests.
Carry out general maintenance and handyman tasks throughout the facility.
Work safely at heights and across multiple levels of the plant.
Follow site Good Manufacturing Practice, food safety and workplace safety requirements on every job, including permits and risk assessments.
Leave all work areas clean, safe and ready for production.
Qualifications
Trade-qualified fitter or equivalent tradesperson with strong site experience.
Self-motivated and able to take ownership of work from start to completion.
Comfortable working independently and equally effective as part of a team.
Willing to undertake challenging jobs and work overtime when required.
Strong safety mindset with an understanding of Good Manufacturing Practice in a food manufacturing environment.
Confident and competent when working at heights.
Practical, adaptable and able to move between planned and reactive work.
Reliable, punctual and well presented.
Current working at heights ticket is required.
Confined space, elevated work platform for scissor and boom lifts, and forklift tickets are well regarded.
Previous experience in food manufacturing or another Good Manufacturing Practice-regulated site is advantageous.
Completion of the site induction and compliance with all site safety, hygiene and personal protective equipment requirements are required.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
________________________________________________________________________
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
________________________________________________________________________
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from the
United States
.
Your responsibilities will include:
Own the production journey
Lead the transition from PoC to production
Ensure customer workloads are deployed, stable, and scalable
Drive time-to-production and time-to-value
Ensure technical success in production
Understand customer architectures and use cases
Monitor and improve:
- performance (latency, throughput)
- cost efficiency
- reliability
Identify and resolve bottlenecks proactively
Act as a trusted technical partner
Work directly with customer engineering teams
Provide guidance on best practices and optimisation
Translate technical challenges into actionable solutions
Manage risks and incidents
Act as a primary technical contact for production issues
Coordinate with internal teams to resolve incidents
Communicate clearly during high-pressure situations
Drive continuous improvement
Identify opportunities to optimise and expand usage
Provide structured feedback to Product and Infrastructure teams
Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.) is a strong plus
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
#LI-DN1
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$209,800
—
$262,200 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Bassendean, WA
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
At Bradken, we are equipping the resource sector to sustainably advance society. We are currently seeking an experienced
First Class Welder
to join our Manufacturing team in a
full-time, permanent position based in Bassendean
.
In this hands-on role, you will be responsible for producing high-quality welds on mining wear products and heavy industrial components, ensuring all work is completed safely, accurately and to specification. Your expertise will play a critical role in delivering reliable solutions for customers across the global mining industry.
This role is ideal for a trade-qualified welder who takes pride in precision workmanship, delivering exceptional weld quality and working within a fast-paced manufacturing environment.
You will contribute to the safe and efficient manufacture and refurbishment of mining equipment while supporting continuous improvement initiatives and maintaining Bradken's high standards for safety, quality and performance.
In this role, you will:
Perform high-quality welding on mining wear products and components in accordance with engineering drawings, welding procedures and quality specifications.
Execute a variety of welding processes while maintaining exceptional workmanship and weld integrity standards.
Prepare, position and weld components to required tolerances and specifications.
Conduct visual inspections of completed welds to ensure compliance with quality and customer requirements.
Interpret engineering drawings, weld symbols and fabrication instructions to accurately complete production tasks.
Carry out gouging, grinding and weld preparation activities to support efficient production outcomes.
Identify and report weld defects, quality concerns and opportunities for process improvement.
Work closely with Supervisors, Leading Hands and team members to achieve production targets and delivery schedules.
Maintain welding equipment, tools and work areas in a safe and serviceable condition.
Promote a strong safety culture by complying with all safety procedures and actively participating in continuous improvement initiatives.
What you'll bring:
Trade qualification as a First Class Welder, Welder, or equivalent fabrication trade qualification.
Demonstrated experience performing high-quality welding within a heavy manufacturing, mining, engineering or industrial environment.
Strong knowledge of welding techniques, welding procedures and weld quality requirements.
Ability to interpret engineering drawings, welding symbols and technical specifications.
Experience working with carbon steel, wear-resistant materials and heavy fabricated components.
Excellent attention to detail with a focus on producing high-quality welds and minimising rework.
Strong understanding of workplace health, safety and quality requirements.
Ability to work effectively both independently and as part of a team.
Proven commitment to continuous improvement, reliability and professional workmanship.
Forklift, Dogging, Rigging or Working at Heights tickets will be highly regarded.
Why join Bradken?
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Full-time permanent position with long-term career opportunities.
Income Protection Insurance.
Opportunity to transfer accrued sick/carer's leave to annual leave.
Ongoing training and development, including formal upskilling and qualification upgrade pathways.
Opportunity to work on large-scale mining wear solutions used across the global resources sector.
Be part of a global organisation committed to safety, innovation and continuous improvement.
Supportive team environment with opportunities to further develop your welding expertise and technical skills.
If you're an experienced First Class Welder looking to join a team that values safety, quality and craftsmanship, we'd love to hear from you. Apply now and submit your resume along with a brief cover letter outlining your relevant experience and what makes you the right fit for this opportunity.
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client helps high-achieving men rebuild their lives from the inside out, marriage, family, identity, and purpose.
They have an established content engine and a large existing audience across social platforms, with hundreds of long-form videos and a deep library of short-form content, client testimonials, VSLs, and organic content continually being produced and tested. They’re looking for a Meta Media Buyer who can turn that creative engine into predictable, scalable customer acquisition.
About the Role
Paid acquisition is a major growth channel for our client, and we need a dedicated owner of our Meta advertising.
This is not a general digital marketing position, and it is not a role for someone who simply launches campaigns and checks Ads Manager once a day. You will own Meta campaign execution and optimization end to end: campaign structure,
budgets, testing, creative performance, audiences, tracking, lead quality, and scaling. You’ll work closely with our organic and creative teams. When content breaks out organically, you should know how to test it as paid creative. When an ad works, you should understand why it works and be able to tell the creative team what we need more of. Ultimately, your job is not to generate cheap clicks or leads. Your job is to help us acquire qualified prospects and customers at economics that allow us to scale.
Responsibilities
1. Meta Campaign Management
Own day-to-day execution across Facebook and Instagram advertising through Meta Ads Manager.
Build, launch, manage, and optimize campaigns across the customer acquisition funnel.
Manage campaign structure, budgets, bidding, audiences, placements, optimization events, and spend allocation.
Monitor account performance consistently and make informed adjustments rather than allowing declining campaigns to run unchecked.
Maintain clean campaign structures and naming conventions so the account remains organized, understandable, and scalable.
2. Performance & Budget Optimization
Own the numbers behind paid acquisition.
Monitor and analyze the metrics that matter, including CPM, CTR, CPC, CPL, cost per booked call, CAC, conversion rates, lead quality, spend, and revenue performance.
Understand where performance is breaking down. A rising CAC does not automatically mean the audience is the problem, and a low CPL does not automatically mean the campaign is successful.
Follow the lead beyond Meta. Work with our sales team to understand whether campaigns are generating qualified applications, booked calls, show-ups, and customers — not simply form submissions.
Identify where additional budget can be deployed profitably and where spend needs to be reduced or redirected.
3. Creative Testing & Analysis
Develop and maintain a structured testing system for hooks, angles, messaging, formats, offers, CTAs, and creative concepts.
Analyze creative performance and identify patterns across winning and losing ads.
Be able to explain more than “this ad has the lowest CPL.” We want someone who can identify why an angle is resonating, which hooks are producing qualified prospects, what is losing effectiveness, and what should be created next.
Give the creative team specific, actionable briefs and feedback based on performance data.
Work closely with our Social Media Manager to identify organic winners that should be tested as paid creative, including reusing organic post IDs where appropriate to carry existing social proof.
4. Testing & Scaling
Build a disciplined testing process rather than making random changes inside the ad account.
Know how to determine whether a test has enough data to make a decision and distinguish meaningful performance changes from normal fluctuations.
Identify winners, iterate on them, and scale them intelligently.
Know when to increase spend, when to consolidate, when to introduce new creative, when to let a campaign stabilize, and when something genuinely needs intervention.
Balance growth with efficiency. We don’t want someone afraid to spend money when the economics support scaling — or someone who increases budgets simply because Meta is reporting good numbers.
5. Tracking & Attribution
Ensure Meta Pixel, Conversions API, conversion events, UTMs, landing-page tracking, and relevant CRM attribution are functioning correctly.
Identify tracking discrepancies and work with the appropriate team members to resolve them.
Understand the limitations of platform attribution and use available business data to develop a more complete picture of campaign performance.
Paid acquisition doesn’t end when someone submits a lead form. You should be able to connect ad → lead → appointment → sales outcome → customer acquisition cost.
6. Reporting & Communication
Own clear and consistent reporting on paid acquisition performance.
Communicate what happened, why it happened, what was learned, and what you’re doing next.
Report on spend, lead volume, CPL, qualified leads, booked calls, CAC, creative performance, testing results, and relevant funnel metrics.
Flag meaningful performance changes quickly rather than waiting for someone else to notice them.
Requirements
You have experience working with U.S.-based DTC e-commerce businesses generating seven- to eight-figure annual revenues.
3+ years of hands-on experience managing Meta Ads (Facebook and Instagram).
Strong proficiency with Meta Ads Manager.
Demonstrated experience managing and scaling meaningful paid advertising budgets.
Strong understanding of direct-response and performance marketing.
Experience with lead-generation and conversion-focused campaigns.
Strong understanding of campaign structure, audiences, bidding, budgeting, optimization, and scaling.
Strong creative analysis and ad-testing skills.
Ability to interpret advertising and funnel data and translate it into specific actions.
Understanding of Meta Pixel, Conversions API, conversion events, UTMs, and attribution.
Ability to evaluate performance beyond platform metrics and connect advertising results to downstream sales outcomes.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work independently, take ownership, and proactively identify and solve performance problems.
Nice to Have
Experience with high-ticket coaching, education, personal development, mental health/fitness, or information-product businesses.
Experience working with a setter/closer sales model and understanding what happens to paid leads after they enter a CRM.
Experience with application, booked-call, VSL, or similar high-ticket acquisition funnels.
Experience working with founder-led or personality-driven brands.
Experience turning organic content into successful paid creative.
Strong understanding of CRM attribution and the connection between ad-platform data and actual sales outcomes.
What We’d Like to See From Candidates
We’re much more interested in proof of work than media-buying buzzwords.
Be prepared to show accounts or case studies you’ve personally managed and explain your role in the results.
We want to understand the monthly Meta spend you’ve personally managed, the type of business and offer you advertised, your CPL/CAC or other relevant acquisition results, how you approached creative testing, what you successfully scaled, and an example of a campaign that stopped performing and how you diagnosed it.
You should be able to explain your decision-making, not simply show us a screenshot of a successful Ads Manager dashboard.
Out of Scope for This Role
This is specifically a Meta Media Buyer position.
You are not responsible for organic social media management, community management,
email/newsletter marketing, or managing Google, YouTube, TikTok, or other paid advertising platforms.
Our Social Media Manager owns organic social end to end and influences paid creative but does not run the ad accounts.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Service Desk Engineer to join the Corporate Technology team. This role is hands-on and requires the ability to handle various problems with expertise and exceptional judgment while working with end-users at the highest level within organizations. The ideal candidate will have excellent problem-solving skills, familiar with remote trouble shooting techniques, and the ability to give clear technical instructions.
Responsibilities
Provide end-user assistance, issue resolution, installation, troubleshooting and restore services in support of applications, computer systems, peripherals, and devices.
Perform user access provisioning and deprovisioning.
Assist in the testing and deployment of new systems, platforms, and applications.
Prepare hardware and software for new employees.
Perform root cause and impact analysis to investigate corporate application issues and make recommendations for potential solutions.
Document incidents and tasks in the corporate ticket management system.
Participate in calls after hours to provide resolutions to employees.
Qualifications
3+ years of recent end-user technical support experience
3+ years of experience of Microsoft cloud-related technologies (O365, OneDrive, Exchange)
3+ years of experience in desktop technologies (Windows, MS Office)
Familiarity and experience with VDI environments
Experience with PowerShell, Mac OSX, and/or A/V systems is a plus
Experience with ServiceNow is a plus
Excellent written and verbal communication skills
Strong time management and the ability to prioritize tasks
Able to thrive in a fast-paced environment and work effectively under pressure
Benefits
The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
Responsible for EU and global IT desktop operation and maintenance, terminal management, office network and application platform implementation and operation & maintenance support, and employee IT service support, etc.
Perform foundational IT operations tasks, including OS installation/configuration, user access management, and data backup/recovery for servers and business systems as well as firmware upgrades for network devices, security policy configurations, and network topology optimization.
Analyse and clarify EU and global end-users technical inquiries as wells as manage IT AI Ticketing System, summary and reporting analysis periodically
Configure, monitor, and maintain daily operations of office network infrastructure (routers, switches, wireless APs, etc.) to ensure stable internal network performance. In case troubleshoot and resolve network connectivity issues or address common problems such as latency or outages
Participate in office network planning, including new office network deployments and adjustments to existing network structures.
Monitor the status of core business systems, respond to alerts promptly, and maintain incident logs during shifts and support cybersecurity efforts, including vulnerability scanning, firewall policy maintenance, and emergency response to security incidents.
Tracking and maintenance of EU and global IT assets
Implement related IT projects with IT team leader, contracting, and implementation including user acceptance testing and user training when needs
Job Requirements
Degree in Computer science, Information Technology or equivalent
Candidates with at least 3 years and above experience in IT operations and Level 1 / Level 2 end-user support or related fields would be preferred
Familiar with Mac/Windows laptop operation and maintenance
Familiar with Google Suite and various common office application system operation and maintenance
Have certain projects implementation and management experience
Possess good learning, communication and independent problem-solving abilities
Remote support services experience is required
Must be able to multitask and work in a fast-paced environment
Fluent in German and English mandatory, Mandarin is a plus
This role requires successful candidates to be based in-person in Vienna Headquarter
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Sales and Account Management Analyst based in the greater Des Moines, IA area. to join the Annuities Platform team. This role is an individual contributor role responsible for supporting the Sales and Strategic Account Management organization across both carrier and distributor relationships. This position provides operational coordination, account administration, reporting, client meeting support, lead generation, and sales support activities.
This individual plays a key role in maintaining account health, driving responsiveness, supporting business development efforts, and ensuring client commitments and internal action items are completed effectively and on time. This role serves as an entry point into both the Sales and Account Management career paths, providing broad exposure to client relationship management, pipeline generation, business operations, and commercial growth initiatives. This individual will help maintain a high level of organization and responsiveness across the account management portfolio while developing the skills necessary for future advancement into client-facing sales and account management roles.
Responsibilities
Support Carrier Account Managers and Strategic Account Managers in managing assigned carrier and distributor relationships.
Coordinate client meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.
Maintain accurate account, opportunity, activity, and contact records within Salesforce.
Track client commitments, deliverables, production support issues, implementation activities, and internal action items to ensure timely resolution.
Prepare account reports, account health summaries, client activity reports, ticket summaries, and executive-ready presentations.
Assist with client visits, conferences, strategic planning sessions, and meeting logistics.
Qualify inbound leads and route opportunities to the appropriate sales or account management resource.
Support outbound lead generation activities, marketing campaigns, prospect outreach, and event follow-up efforts designed to drive pipeline growth.
Participate in prospect discovery calls, demonstrations, and sales follow-up activities as needed.
Build and maintain Salesforce reports, dashboards, and data integrity to support business development and account management activities.
Develop strong working relationships across Sales, Marketing, Product, Client Delivery, Production Support, Operations, and other internal teams.
Respond promptly to client and internal requests while maintaining a high level of organization, professionalism, and customer service.
Support special projects and other duties as assigned.
Qualifications
Minimum of 1-3 years of professional experience in account coordination, customer success, client service, project coordination, operations, insurance, financial services, SaaS, or related fields
Strong organizational and time-management skills
Excellent written, verbal, and presentation communication skills
Strong attention to detail and follow-through
Able to manage multiple priorities simultaneously
Experience using Microsoft Office Suite, especially PowerPoint and Excel
Experience using Salesforce or comparable CRM platforms preferred
Able to build effective relationships and collaborate across teams
Knowledge of life insurance, annuities, financial services, or InsureTech is preferred
Self-motivated, proactive, and able to work independently in a fast-paced environment
Strong customer-service orientation with a focus on responsiveness and follow-through
Able to travel up to 5% of the time for team meetings, strategic planning activities, client visits, and industry events
Benefits
The base salary range for this role is $60,000 to $70,000.This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines, IA area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We are hiring a software engineer on the Developer Experience team. You will own projects from the first problem statement through production, and measure whether they worked.
The team owns how developers discover, adopt, and operate Alchemy: the dashboard, APIs, SDKs, CLI, and MCP server that sit between our infrastructure and the people building on it. A growing share of those users are coding agents, so we design for both.
Recent work spans enterprise controls, management APIs, developer observability, onboarding, and self-serve growth. Ahead of us is the shift to agents that discover tools, write code, pay for services with x402, and operate onchain infrastructure on their own.
Our stack: TypeScript, Node.js, React, PostgreSQL, Temporal, Kafka, AWS, and Kubernetes.
WHAT YOU WILL WORK ON
- Agent-native developer tools: our CLI, SDKs, MCP server, x402 payments, and Agent Wallets.
- Enterprise capabilities for teams running production traffic: organizations, roles, SSO, key management, audit history, and spend controls.
- Public and management APIs for usage, billing, apps, and teams, used by developers, internal tools, and coding agents.
- Developer observability and product quality: usage analytics, request logs, alerts, and the reliability of the surfaces developers use every day.
WHAT YOU WILL DO
- Own projects from problem definition through design, launch, measurement, and on-call.
- Design APIs with clear versioning, error handling, safe defaults, and backwards compatibility.
- Build data models and services that stay correct and reliable as traffic and customer needs grow, with security built in for users, agents, and services.
- Build the user-facing side of your features across our dashboard, CLI, and SDKs, so developers and coding agents can discover and use them safely.
- Instrument what you ship. Use activation, adoption, and conversion data, plus direct developer feedback, to decide what to build next.
- Write design docs, runbooks, and developer-facing documentation. Review code and technical designs to keep quality high.
- Work with Product, Billing, Security, Growth, and other engineering teams.
WHAT SUCCESS LOOKS LIKE
At six months, you have:
- Execution: Scoped, designed and shipped a project across our APIs, backend services, and dashboard or CLI, and paying customers use it in production.
- Ownership: Joined on-call and handled incidents in your area without escalating. Your launches ship with alerts, a runbook and a rollback plan.
- Impact: Moved a number you can name, such as feature adoption, free-to-paid upgrades, time to first API call, or support tickets.
- Team: Earned the team’s trust by making sound technical decisions, collaborating across functions, and improving code and design quality.
- Direction: Proposed what the team should build next, backed by usage data and conversations with developers.
HELPFUL EXPERIENCE
- Blockchain experience is helpful, not required.
- Developer platforms, API products, cloud consoles, or enterprise developer tools, including SDKs, CLIs, MCP servers, agent tools, or machine-readable documentation.
- Billing, metering, or pricing systems.
- Temporal or another workflow orchestration system, plus caching and analytical data systems.
- Observability, incident response, and performance optimization.
- Blockchain products or developer tools, or agent payment and identity standards such as x402.
- Open source contributions, talks, or technical writing.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Investigating 770 Million User Interactions Across a 100TB Data Lake
When a platform serves 770 million users, every optimization from reward mechanics to SDK integrations needs to be grounded in data. The Rewarded Analytics team builds the internal dashboards, alerting systems, and data pipelines that monitor the user funnel, traffic engagement, and reward consistency.
SQL and Python power deep-dive investigations and automated 100 terabyte-sized data analyses queried through Trino. Using Tableau as the main visualization tool, stakeholders have access to real-time insights on the product performance. Airflow orchestrates the pipelines that keep everything up to date. This team provides the data that turns questions into answers: every A/B experiment the product team runs, every anomaly a publisher flags, and every new SDK integration. These answers guide all the business decisions.
Your Mission & Who We Are Looking For:
- Data analyst with a strong technical foundation. You have 5+ years as a Data Analyst and work fluently in both SQL and Python, writing complex queries, big data optimizations, and analysis pipelines to support product and growth initiatives.
- Master of experimentation and A/B testing. You have deep experience designing experiments, calculating sample sizes, managing variance reduction techniques, and analyzing A/B/n tests to ensure statistically sound business decisions.
- Statistically grounded. You can reason confidently about core statistical concepts—hypothesis testing, confidence intervals, p-values, power analysis, and Bayesian vs. Frequentist approaches—and apply them to real-world product decisions.
- Not a stranger to anomaly detection. You have experience working with anomaly detection algorithms and approaches like distribution analysis and cross-population comparison to monitor test guardrail metrics and identify unexpected shifts in experiment data.
- You own the systems, not just your slice. You understand the end-to-end telemetry and feature flagging systems that power experimentation. You can speak to data flows, event tracking pipelines, architecture tradeoffs, and why things were built the way they were.
- Automation-minded across the stack. You think beyond one-off test analyses and build automated experiment reporting dashboards, reusable analytical frameworks, and data visibility solutions. Experience with dbt, Airflow, or experiment platforms (e.g., Optimizely, GrowthBook) is a strong plus.
- Collaborative and business-aware. You work closely with product managers, engineers, and growth leads to translate complex statistical results into clear, actionable recommendations that drive executive decision-making.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
What’s in It for You?
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Summary
Serves as the primary People Ops technical liaison to IT/Corporate on all HRIS/HCM matters, and as the vendor point of contact across the People Systems portfolio (Deel, Lattice, AllVoices, ticketing/AI tooling, and future platforms), partnering with Corporate's Oracle HCM team on that platform specifically. Leads requirements definition and vendor evaluation for RFPs, delivering recommendations to leadership. Works cross-functionally across the broader People team (Talent Acquisition, People Experience, People Business Partners, and People Operations) in addition to shared services partners. Partners closely with IT on the design and rollout of People Systems workflow enhancements and automations, and with the AI team on People Ops AI enablement, including supporting ongoing triage of the AI/chatbot tool. Brings strong technical fluency across the People Systems architecture to evaluate proposals and troubleshoot issues independently, bridging IT, Corporate, vendors, and People Ops stakeholders to keep People Systems initiatives moving.
Key Responsibilities
Systems & Stakeholder Partnership
Serve as the primary People Ops technical liaison for all People Systems matters — integrations, data structure changes, permissioning, and system-related escalations
Develop and maintain strong technical fluency across Oracle HCM, Deel, and the broader People Systems architecture — sufficient technical depth to partner credibly with IT on system design, evaluate proposals, and diagnose issues independently
Partner with stakeholders on the design, prioritization, and rollout of People Systems workflow enhancements and automations, contributing People Ops requirements, use-case input, and user acceptance testing
Assess and communicate downstream impacts of People Systems changes across the People team, Finance, and IT, including test validation in lower environments ahead of go-live
Manage People Systems process improvement projects from ideation through adoption — defining scope, identifying stakeholders, tracking milestones, flagging issues, owning change management, and post-launch audits.
Partner with Corporate's Oracle HCM team on system configuration, enhancements, and roadmap alignment, serving as the People Ops-side technical partner on that platform
Act as first point of triage when system or tooling issues arise: diagnose whether the issue is data, configuration, vendor, or IT-integration related, and route to the correct owner for resolution
Vendor & RFP Management
Own vendor relationships across the People-specific systems portfolio (Deel, AllVoices, ticketing/AI tooling, and similar), and partner with Corporate on Oracle HCM vendor management specifically
Lead RFPs for new or replacement People Systems tools: define requirements, run vendor evaluations and demos, and deliver a final recommendation to leadership
Provide vendor selection rationale and requirements context to Procurement to support final contract negotiation and terms
AI Enablement
Support our AI/chatbot and ticketing solution — assisting with implementation, testing, and knowledge-base/data configuration
Serve as the ongoing triage point for the AI bot post-launch, diagnosing and routing issues to the correct owner
Partner with the AI team to evaluate additional AI tools and use cases for People Ops; translate AI team capabilities into practical, adopted enhancements for the People function
Process Enhancement & Enablement
Document system changes, vendor decisions, and troubleshooting playbooks for People Ops stakeholders
Communicate system and process changes clearly to non-technical audiences across People Ops
Partner with the People team to identify and implement enhancements to broader People Operations processes and workflows, improving efficiency and the employee experience
Partner to periodically assess People Systems and processes against organizational growth (headcount increases, new entities, M&A integration) — identifying scalability gaps and recommending proactive enhancements before they become operational constraints
Qualifications
Required
5+ years in HRIS/People Systems roles, with demonstrated experience owning vendor relationships and/or leading RFP processes
Strong working knowledge of Oracle HCM or a comparable HCM platform — architecture, permissioning, and integration points — sufficient to evaluate technical proposals and troubleshoot issues independently
Experience overseeing change management with strong partnerships across various stakeholders
Experience partnering with IT/engineering teams on system integrations and workflow or automation enhancement projects
Comfort operating with limited precedent and no fixed playbook for every issue
Hands-on experience applying AI Tools (Claude, ChatGPT, or similar) to real workflows - e.g., building or configuring an AI-driven automation, prompt-based process, or integration, with a measurable outcome such as time saved or error reduction.
Preferred
Bachelor's degree plus 5+ years related experience, or equivalent work experience
Experience with partner teams vendor systems (Qualtrics, Jira Service Management, OKTA, etc).
Experience in a matrixed org where systems ownership is split between HR, Corporate and IT across multiple operating companies
Exposure to global/multi-entity HR data structures (EOR, international payroll)
Prior experience triaging vendor or platform issues (i.e., knowing when something is a vendor problem vs. an internal configuration problem)
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$100,000
—
$150,000 USD
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