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Location: Remote (US); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Manager of Strategic Account Executives at Ramp, you'll lead the team responsible for winning our largest and most complex customers. Reporting to our Enterprise Sales Leader, you'll coach a team of Strategic AEs through long, multi-threaded sales cycles while building a culture of rigor, accountability, and high performance. This is a hands-on, player-coach role. You'll spend your time in the deals with your team: running deal strategy, joining executive meetings, navigating procurement and security reviews, and helping close transformational, multi-product deals. You'll partner closely with solutions consulting, account management, product, marketing, partnerships, and finance to make sure we win, and win in a way that sets customers up for long-term success. Most Critical Traits 1/ Strategic Deal Leadership: You are an expert at running complex, high-value deals with many stakeholders, long cycles, and significant contractual, technical, and financial scrutiny, and you can teach your team to do the same. 2/ Coaching and Developing Talent: You make good AEs great. You coach through live deals, give direct feedback, and build repeatable habits across the team. 3/ Operational Rigor: You run a disciplined team. You forecast accurately, inspect pipeline closely, and use data to spot risks and opportunities early. What You'll Do - Lead, coach, and develop a team of Strategic AEs selling into Ramp's largest prospects - Own your team's pipeline, forecast, and revenue targets, and deliver predictable results quarter over quarter - Get directly involved in key deals: build account strategies, multi-thread into executive teams, and help navigate procurement, legal, IT, and security processes - Run rigorous deal reviews and pipeline inspections to improve win rates, deal velocity, and deal size - Partner with solutions consulting, account management, product, and support to deliver tailored, multi-product solutions and smooth handoffs post-close - Bring customer and market insights back to product and GTM leadership to shape the roadmap and Enterprise strategy - Recruit, hire, and onboard top strategic sales talent as the team grows - Help execute the Enterprise GTM strategy set by the Enterprise Sales Leader, and contribute ideas to improve it What You'll Need - 3+ years of experience managing quota-carrying enterprise or strategic sales teams, with a track record of hitting or exceeding targets - A background as a top-performing enterprise or strategic AE closing complex, six- and seven-figure deals - Deep experience running long sales cycles with multiple stakeholders, including the C-suite, procurement, legal, and IT - Strong forecasting and pipeline management discipline, and comfort using data to drive decisions - A proven ability to coach AEs through live deals and develop them into stronger sellers - Strong cross-functional collaboration skills, with experience partnering closely with solutions, product, and post-sales teams - Excellent communication skills, including the ability to articulate contractual, technical, and financial value to executive buyers Nice-to-Haves - Experience selling to CFOs, Controllers, and finance leaders - Financial services or fintech experience - Experience selling platform or multi-product SaaS solutions that involve ERP or systems integrations - Experience at a high-growth company BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Limassol, Cyprus Spotware Systems is looking for a motivated Senior QA Engineer to join our highly-professional backend team in our Limassol office. The position requires collaborating with product managers and team members to meet strict deadlines. You will work closely with software developers regarding our product’s functionalities. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing and overall QA improvement process. Key responsibilities : Performing requirements analysis. Communicating with product managers and developers. Testing design. Ongoing manual/automate functional/non-functional testing. Performing bug tracking and reporting. Requirements : 4+ years of experience in Quality Assurance position (backend projects). 2+ years troubleshooting Java. Read and debug production Java to find the cause. Reading of Java is required. Real non-HTTP protocol testing: TCP, Protobuf, gRPC, FIX, or queues (RabbitMQ/Kafka). WebSocket alone doesn't count. Test design techniques (boundary value analysis, equivalence partitioning, state transition). Requirements analysis (impact, traceability, functional & non-functional). Challenge vague specs before implementation. SQL beyond SELECT - joins, verification queries. Linux CLI + log reading (ssh, grep/zgrep over rotated logs). AI in daily work - use it (e.g. Claude) for analysis and tests, validate against source, logs, measurements. No blind trust. Fluency in Russian and B1+ in English language. A plus to have: Java (or another language) test-automation coding - building/maintaining integration/E2E test frameworks. Performance testing (JMeter, VisualVM), Protobuf load profiles. PostgreSQL, Redis. Forex experience. Forex industry experience. Conditions: Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Los Angeles, California, United States Company Overview At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City. Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities. Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility. Job Summary As Veo's Director, Supply Chain, you will lead Veo's end-to-end supply chain function, including central warehouse operations, supplier management, supply planning, international logistics, hardware quality coordination, and supply chain financial performance. You will be responsible for ensuring vehicles, batteries, and parts are sourced, produced, transported, and delivered on time, at the required quality, and at a competitive cost. Reporting directly to the CEO, you will partner closely with Operations, Hardware, R&D, Finance, and Veo's suppliers to strengthen supply chain performance, reduce unit costs, optimize working capital, and develop strategies that protect the business from global supply chain risks. This role is ideal for an experienced, supply chain leader who combines strategic thinking with a hands-on operating approach and thrives in a fast-paced, high-growth environment. Responsibilities: Supply Chain Leadership - Own Veo's end-to-end supply chain strategy and execution across vehicles, batteries, replacement parts, international sourcing, and domestic distribution. Central Warehouse Management - Oversee multiple central warehouse supply chain operations, including receiving, shipping, inventory accuracy, inventory controls, order fulfillment, and shipping vendor performance. Supplier Management - Lead supplier sourcing, selection, negotiation, and performance management across pricing, production capacity, delivery timelines, product quality, and commercial terms. Supply Chain Planning - Develop and maintain vehicle, battery, and parts-ordering plans based on fleet needs, consumption trends, demand forecasts, lead times, and operational priorities. International Logistics - Manage cross-border shipments, including tariff strategy, customs coordination, vessel booking, freight forwarding, port management, and delivery to U.S. warehouses and operating markets. Cost Optimization - Lead initiatives to optimize vehicle, battery, parts, freight, and total landed costs while maintaining Veo's quality, safety, and operational standards. Financial Performance - Own the financial performance of the supply chain function, including budget management, cost-reduction targets, inventory investment, working capital optimization, and supply chain forecasting. Cross-Functional Partnership - Lead alignment between Supply Chain, Operations, Hardware, R&D, Finance, and other stakeholders to support new vehicle launches, ensure parts availability, identify and resolve in-market product issues, improve product reliability, and coordinate timely corrective actions. Leadership - Lead, mentor, and develop domestic and international supply chain and warehouse teams while fostering a culture of accountability, data-driven decision-making, continuous improvement, and operational excellence. Requirements: Experience - 10+ years of progressive experience in supply chain, sourcing, procurement, logistics, manufacturing, or related functions, including leadership experience. Bachelor's degree in Supply Chain Management, Operations, Engineering, Business, or a related field required. Supply Chain Expertise - Deep knowledge of strategic sourcing, supplier and production management, inventory planning, warehousing, international logistics, tariffs, and supply chain risk management. Financial Acumen - Demonstrated success reducing unit and landed costs, managing budgets, improving inventory efficiency, and optimizing working capital. Hardware and Quality - Experience managing suppliers and quality issues involving vehicles, batteries, electronics, or other manufactured hardware, including partnering with Engineering or R&D on corrective actions. Leadership - Proven ability to lead domestic and international teams, manage complex supplier relationships, and build scalable supply chain processes in a fast-paced environment. Technical Skills - Experience with ERP, inventory, warehouse, procurement, and supply-planning systems. Advanced proficiency in Excel and/or Google Sheets required. Communication - Strong executive communication, negotiation, and cross-functional leadership skills. Language - Full professional fluency in Mandarin Chinese and English is required. Hybrid Role - Must reside within or relocate to a commutable distance from our Santa Monica headquarters. This role requires a minimum of four days per week in the office. Compensation & Benefits: Total Cash Compensation: $175,000–$250,000 annually, including a base salary and annual performance bonus opportunity. Base Salary: $175,000–$230,000 Annual Performance Bonus: Additional earning potential based on performance Equity: Stock options Unlimited PTO Competitive Benefits Package: Medical, Dental, Vision, Short-Term Disability, and more 401(k) with company match Opportunity to work in a fast-paced technology company Below is the expected salary range for this position. The listed range is a good faith estimate, and exact compensation and total package may vary depending on market conditions and candidate qualifications. Pay Range $175,000 — $250,000 USD

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is looking for a Brand Design Recruiter to help build the team behind how our brand shows up in the world. You'll partner with Brand and Creative Studio leaders to define what great looks like for each search, find designers with exceptional visual craft, and guide them through a thoughtful process from first conversation to offer. You'll need to know creative talent, recognize strong work in a portfolio, and build relationships with people before they're actively looking. You'll bring market insight to hiring conversations, keep searches moving at pace, and give candidates a clear, personal experience throughout. WHAT YOU'LL DO - Own the hiring engine behind Ramp’s brand, bringing in the full-time designers and freelancers who shape how we show up in the world. - Find exceptional creative talent where they share their work, from portfolios and design communities to referrals and events. - Turn ambitious creative briefs into focused searches, partnering with Brand and Creative Studio leaders to agree what great looks like. - Give candidates a fast, personal experience from first conversation through offer and close. - Bring creative leaders, hiring managers, Talent and other partners together around priorities, feedback and decisions so searches keep moving. WHAT YOU NEED - 5+ years of recruiting experience, with a strong record of hiring brand or visual design talent. - A grasp of creative disciplines from identity and art direction to campaigns, web and motion, and the ability to judge a portfolio beyond the job title. - A record of finding and closing designers who were not actively applying, through portfolio research, communities, referrals and tailored outreach. - Experience building pipelines for both full-time designers and freelance creative talent, often on different timelines. - The ability to keep several searches and stakeholders moving with clear briefs, useful candidate evidence and accurate pipeline data. NICE TO HAVE - Experience recruiting for an in-house creative studio, brand team or design agency. - Experience building a trusted bench of freelance designers and creative specialists. - Experience bringing designers together through events, portfolio reviews or referral programmes. - Practical experience using AI tools to research and engage creative talent. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY; Salt Lake City, UT; San Francisco, CA Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem. This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount. You will be responsible for: Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives Delivering fast, precise regulatory interpretation that is well documented and defensible Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice Coordinating bank partner review and approval for products and consumer-facing content What You Will Do Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible. Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys. Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function. Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use. Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners. Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls. Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny. Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards. Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility. Who You Are 8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services. A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team. Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny. An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority. AI and Compliance Modernization Experience A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions. Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes. Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $176,000 — $220,000 USD Tier 3 (Salt Lake City) $149,600 — $187,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: New York, NY; San Francisco, CA; Utah Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability. The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support. This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations. The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools. What You Will Do Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current. Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out. Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure. Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them. Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure. Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls. Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on. Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines. Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility. Who You Are 8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope. Strong experience building or operating Compliance Management Systems or large programmatic compliance functions. Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA. Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment. Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it. Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements. Effective communicator able to influence regulators, bank partners, executives, and technical teams. Builder mindset, energized by creating scalable systems rather than maintaining legacy processes. Bachelor's degree required; JD or advanced degree is a plus. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $176,000 — $220,000 USD Tier 3 (Salt Lake City) $149,600 — $187,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: New York, NY; Pittsburgh, PA Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. 🧠  You Will... Apply AI methods to massive real-world datasets Prototype new models, evaluate with small scale experiments, and/or productionize solutions at scale Work with a cross-functional team of world class researchers, engineers, and others to build new product features and/or publish state-of-the-art findings Solve our most ambitious problems with the right tool for the task Collaborate cross-functionally to bring your ideas to life in the product Identify problems, prototype solutions, evaluate their return on investment, and then implement the best solution at scale to improve the lives of our millions of learners each day ✅  You Have... Pursuing a PhD in artificial intelligence, machine learning, natural language processing, or related field Graduation expected by August 2028 Contributions to research communities and efforts, including publishing papers at conferences such as ACL, CVPR, EDM, ICML, NeurIPS, etc. A portfolio of impactful work, in the form of (for example) publications, open-source projects, or AI internships Experience implementing AI systems in Python, Java, Scala, or C/C++ (i.e., not just R or MATLAB) A creative, interdisciplinary, and entrepreneurial approach to R&D Strong debugging and critical thinking skills 12 week consecutive availability May 24, 2027 - August 13, 2027 June 14, 2027 - September 3, 2027 Ability to relocate to Pittsburgh, PA or New York, NY ⭐  What you can expect... Language learning opportunities Catered in-house lunches, and breakfast and dinner options Company-wide Hackathon PTO and company holidays Frequent company-wide dinners, monthly celebrations, social clubs, and so much more! Connect with your recruiter on the benefits for interns at Duolingo! Hourly Range for this internship is: $67 — $69 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here . Job Alerts: Sign up for job alerts here . Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com . Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice .

Location: Boston, MA Workplace: OnSite At WHOOP, we’re on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Facilities Operations Associate to support the day-to-day operations of our Boston headquarters. This role is critical in ensuring a safe, efficient, and high-performing workplace environment that reflects WHOOP’s culture. As a member of the Facilities team, you will partner closely with the Workplace Experience team to deliver a seamless, high-quality in-office experience while supporting the operational needs of a growing organization. RESPONSIBILITIES: - Support daily facilities operations, including managing incoming maintenance requests and assisting with ticket triage to ensure timely resolution - Assist with procurement and coordination of external vendors to maintain office functionality, cleanliness, and safety standards - Assist with arrangement of office furniture setups, internal and external event set-up, and meeting logistics to ensure smooth execution - Conduct routine walkthroughs to identify maintenance needs and support preventative upkeep efforts - Partner with cross-functional teams to address workplace needs and improve overall employee experience - Help maintain organized systems, documentation, and reporting related to facilities operations - Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance - Assist with shipping and receiving tasks, including but not limited to daily delivery of office mail and packages QUALIFICATIONS: - 1–3 years of experience in facilities, office operations, hospitality, or a related field - Basic knowledge of building operations, regulations, and construction trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.) - Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously with follow-through until completion - Effective communication skills and ability to collaborate across internal and external teams - Comfortable working in a fast-paced, in-person environment - Available to work outside of core business hours when needed - Ability to work both independently and collaboratively across teams - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $50,000 - $90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We're looking for an Employment Counsel to join Ramp's Legal team. This is a generalist employment role with broad scope. You will handle U.S. employment counseling as your base load, cover non-U.S. jurisdictions as needed, and own immigration and global mobility. You will partner directly with People, Talent, Total Rewards, Finance, Tax, Equity Admin, Compliance, and business leaders, and you will manage outside counsel in jurisdictions where we do not hold the expertise in house. We are a small, high-leverage team supporting a company that moves quickly, so you will cover a lot of ground and be trusted to run matters independently. WHAT YOU'LL DO - Day-to-day employment counseling: Advise People partners and managers on hiring, worker classification, compensation, leaves and accommodations, performance management, discipline, separations, and more - Immigration and global mobility: Collaborate with the People team on the immigration program, including work authorization outside the U.S. Set and communicate the sponsorship policy, manage outside immigration counsel and case volume, and partner with Talent on offer-stage decisions. Support relocations, cross-border remote work requests, and business travel, and work with Finance and Tax on permanent establishment and mobility tax exposure - Investigations: Collaborate with the People team on internal investigations and advise on findings and outcomes - Disputes: Handle demand letters, agency charges, arbitrations, and litigation with outside counsel - Agreements and templates: Own offer letters, employment agreements, separation and release agreements, contractor and consultant agreements, restrictive covenants, and the local-law variants of each - Transactions: Support employment and immigration diligence, employee transitions, and post-close integration for M&A and new-market entry - Build for scale: Produce manager training, policies, self-serve guidance, and repeatable processes as we expand in the US and globally WHAT YOU NEED - 5+ years practicing employment law, with a combination of top law firm and in-house experience at a high-growth technology company - JD from an accredited law school and active membership in at least one U.S. state bar (New York or California preferred) - Deep U.S. employment counseling experience across the full employee lifecycle, including wage and hour, leaves and accommodations, investigations, performance management, and separations - Working knowledge of employment law outside the U.S. and the judgment to triage a cross-border question quickly - Hands-on experience with U.S. business immigration and global mobility, including running a sponsorship program and managing immigration counsel at volume - Demonstrated ability to independently run multiple time-sensitive matters - Exceptional written and verbal communication. You can turn an employment law question into guidance a manager can act on in one reading - High judgment on sensitive and confidential matters, and the steadiness to advise on them under time pressure - Comfort operating in a fast-paced environment where priorities shift and processes are still being built, and a bias toward action NICE TO HAVES - Experience at a fintech, payments, or regulated financial services company - Experience standing up employment infrastructure in a new country, including EOR-to-entity transitions and works council or employee representative consultation - Employment experience across EMEA, APAC, LATAM, or Canada - A track record of using AI or automation to eliminate manual legal work BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: 서울특별시, South Korea; Seoul, South Korea; Paralimni, Cyprus; Kyrenia, Cyprus; Bucharest, Romania; Toronto, Canada; Tokyo, Japan; Bangkok, Thailand; Kuala Lumpur, Malaysia; Busan, South Korea; Daegu, South Korea; Suwon-si, South Korea; Gwangju, South Korea; Ulsan, South Korea; Seongnam-si, South Korea; Jeonju-si, South Korea; Ansan-si, South Korea; Jeju-si, South Korea; Chuncheon-si, South Korea; Dhaka, Bangladesh; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Indonesia; Philippines; Malaysia; Singapore; Vietnam; Thailand; London, United Kingdom Workplace: fully Japanese RECRUITERS – EARN $1,500 PER HIRE Freelance Recruitment Partner 🌍 Work From Anywhere 💰 $1,500 USD Per Successful Japanese Placement into Malaysia 🚀 Access To 1,000+ Live Vacancies Globally David Kennedy Recruitment (DKR) is actively seeking a high-performing Korean-based Freelance Recruitment Partner to support one of our most exciting international growth projects. Right now, we are supporting significant hiring demand for Japanese-speaking talent relocating to/or already in Malaysia, and we're prepared to pay: For recruiters who can consistently identify, engage and deliver quality Japanese talent, the earning potential is substantial. And that's just the beginning. Why Partner With DKR? Because our recruitment portfolio is massive. 🌍 1,000+ live vacancies globally 🚀 Active projects across 45+ countries 🗣️ Recruitment delivered in 38+ languages 🎰 iGaming 💻 Technology 📞 BPO & Customer Experience 📈 FinTech 🎯 Sales & Marketing 🎬 Live Entertainment ⚙️ Operations & Shared Services 💰 Up to 40% commission on successful placements 🤝 Direct access to DKR leadership 📈 Unlimited earning potential Your Immediate Opportunity Japanese Talent → Malaysia We're actively hiring Korean-speaking professionals for international opportunities in the UAE. 💰 $1,500 USD paid per successful hire Multiple hires required with additional projects expected to follow. Recruiters with existing Japanese candidate networks, language communities, university contacts, hospitality networks, entertainment networks, customer service talent pools or relocation experience will have a significant advantage. Responsibilities • Source and engage high-quality Japanese-speaking candidates • Utilise LinkedIn, job boards, social media, referrals and networking channels • Conduct candidate screening and qualification interviews • Build and maintain strong talent pipelines • Coordinate interviews and candidate communication • Work closely with DKR's Service Delivery Team and Managing Director • Maintain ATS records and candidate documentation • Support future hiring projects globally Requirements ✔ Fluent Japanese and English (written and spoken) ✔ Previous recruitment, sourcing or talent acquisition experience ✔ Experience recruiting internationally is highly desirable ✔ Strong sourcing and networking skills ✔ Ability to work independently and manage multiple projects ✔ Excellent communication and organisational abilities ✔ Familiarity with ATS platforms and recruitment technology is advantageous ✔ Proven ability to identify and engage talent within Japan/Malaysia

Location: Paris; Zurich; Warsaw; London Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Role Summary    -You will be working with the research team on making state-of-the-art generative models. -You will run autonomous work streams under the supervision of experienced scientists. -The role is based in one of our offices in Paris, London, Zurich or Warsaw. -Internship duration : 6 months. We will only consider candidates looking for end of studies internships (Master or Phd)   What you will do   -Explore state-of-the-art LLM algorithms for training LLMs, with the supervision of top level scientists. -Assist in the design and implementation of machine learning models and algorithms. -Conduct research on the latest advancements in natural language processing and LLMs. -Contribute to the development and optimization of our LLM systems. -Collaborate with cross-functional teams to integrate LLM technologies into various applications. -Perform data analysis and visualization to support research and development efforts. -Document research findings and contribute to technical reports and publications. -Participate in team meetings and brainstorming sessions to share ideas and insights   About you   -Currently doing a Master or PhD at a tier 1 engineering schools / Universities. -High scientific understanding of the field of generative AI.  -Broad knowledge of the field of AI, and specific knowledge or interest in fine-tuning and using language models for applications. -Strong programming skills in Python, with experience in libraries such as TensorFlow, PyTorch, or similar. -Familiarity with natural language processing techniques and machine learning algorithms. -Design complex software and make them usable in production.  -Navigate the full MLOps technical stack, with a focus on architecture development and model evaluation and usage.  -Previous experience with LLMs or related technologies. -Knowledge of deep learning frameworks and techniques..Experience with version control systems (e.g., Git) and linux shell environment.   Now, it would be ideal if you :  -Have experience in fine tuning/training LLMs. -Have used complex HPC infrastructure with full autonomy.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Limassol, Cyprus About the Role Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus . You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment. This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders. Responsibilities Provide high-quality B2B technical and functional support to clients. Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context. Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps. Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications. Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution. Create and maintain clear documentation for both internal and external use. Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes. Requirements 3+ years of experience in technical support within a brokerage or fintech environment. Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways. Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions. Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation. Experience providing operating-system and application-level support. Strong problem-solving and investigation skills, supported by a structured and analytical approach. Strong working proficiency in written and spoken English. Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results. Excellent organisational skills, with the ability to prioritise and manage your workload effectively. Strong numerical and analytical skills. Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays. Nice to Have Experience working with or supporting API integrations. Knowledge of the FIX protocol. Programming or scripting skills in any language Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Paris; Amsterdam; Munich; London; Berlin Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The team Mistral is building a sovereign AI cloud for Europe. Customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the IaaS group builds the layer they stand on: Kubernetes, networking, and storage, running on our own bare metal. European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. The org hires about ten engineers a month, and this group carries one of the largest shares. The Role You will lead three teams: Managed Kubernetes, Network, and Storage. Managed K8s and Network run today, each with its own lead. Storage is yours to build: charter, first lead, first hires, first systems in production. The group is about a dozen engineers today and roughly doubles this year. Your reports are team leads. The work is direction, staffing, and the seams between the teams: where Kubernetes meets the network, where both meet storage, and where the group meets the metal underneath. You stay technical enough to challenge architecture calls and to know when to trust the people making them. This is a second-line seat for an engineer who moved into management to build world-class organisations. Opportunities like this don’t come up often. What You Will Do - Own delivery and health across three teams' roadmaps. Projects ship with the reliability that finance, healthcare, and public-sector workloads demand. - Manage and grow team leads. Set the standard, hold it, and grow the ones who want your seat one day. - Build the Storage team from zero: define its charter (object and block storage, capacity planning, tiering, backup), hire its lead and engineers, and put the first systems into production. - Own the seams: architecture that crosses Kubernetes, network, and storage, and the boundary with the fleet and hardware-design groups below you. - Partner with Product Managers to set priorities and make the tradeoffs between what customers need now and what the platform has to become. - Hire. Your group carries a big block of the org's openings; you build the machine that fills it and onboards people fast. - Raise the engineering bar through mentoring, feedback, and the standard your leads copy. What We're Looking For - You have led multiple engineering teams in production infrastructure as a second-line manager. Managing managers, running several teams at once, is the experience we need. - Your ground is orchestration: you have run Kubernetes or compute orchestration at real scale, shipped systems in Go, and worked on Linux itself, below the managed-service layer. - You know network and storage well enough to challenge specialists and tell a sound design from a lucky one. - You are comfortable next to hardware. This group runs on Mistral's own metal, and you will work with the fleet and hardware teams every week. - You have built a team from nothing: written the charter, made the first hires, shipped the first system. - You have grown leaders, not only engineers. People you managed now run teams of their own. - A low-ego, team-first mindset. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart. WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision. In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day. You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.   WHAT YOU’LL DO - Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat. - Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break. - Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows. - Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp. - Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better. - Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler. WHAT YOU NEED - You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again. - You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement. - You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction. - You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code. - You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through. - You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon. - You're comfortable on the phone. Many interactions start there. - You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics. NICE TO HAVES - Experience building workflows or automations using AI tools, not just prompting - Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage) - Background in payments infrastructure (ACH, wire transfers, card networks) - Track record of working somewhere that shipped product fast and expected CX to keep up WHY BE A CX ASSOCIATE AT RAMP - Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue. - AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter. - Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested. - Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of. READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX: - How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20 - Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20 - AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai WHAT TO KNOW BEFORE YOU APPLY - Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause. - The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is. - This role is a launchpad for your career at one of the fastest-growing companies in fintech. For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote - Global Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Job Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow. Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives. About the Role We are looking for an experienced Senior Engineering Manager to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them. You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary. You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole. Our Engineering Teams Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences. Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences. Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products. What You’ll Do Technical Leadership Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend. Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions. Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability. Ensure reliability, data integrity, and financial correctness across consumer workflows. Execution & Delivery Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes. Lead large, ambiguous projects from early exploration through launch and scale. Coordinate cross-team dependencies and resolve blockers regardless of team. Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products. People Leadership Manage, mentor, and grow a team of engineers. Establish strong ownership of customer outcomes, engineering quality, and operational excellence. Hire and develop senior engineers and future technical lead Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line. Operational Ownership Own the production health and reliability of the team’s consumer services. Improve observability, scalability, and incident response a Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows. Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness. Who You Are Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself. 8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers. Experience building and scaling consumer-facing products and the APIs and backend systems that power them. Strong product judgment and a track record of partnering with business and product leaders to delivery . Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration. Strong understanding of distributed systems, service architecture, reliability, and data integrity. Experience owning production services with high standards for uptime, correctness, and operational readiness. A track record of growing engineers, developing technical l with strong ownership and accountability. Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities. Preferred Experience building or operating consumer fintech, payments, banking, or lending products. Experience launching a new product or business line from early experimentation through adoption and scale. Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences. Experience using product analytics and experimentation to i, engagement, or retention. Experience partnering with Risk and Compliance teams in a regulated environment. Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems. Background scaling high-growth consumer platforms. Compensation Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks. Tier 1 (NYC/Bay Area, Los Angeles, Seattle) $240,000 — $300,000 USD Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta) $216,000 — $270,000 USD Tier 3 (Salt Lake City, all other USA cities) $200,000 — $255,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: Novi Sad Workplace: OnSite Head of People Location: Novi Sad, Serbia (on-site, 4-5 days per week) Reports to: CEO (US-based) Company size: ~35 employees (Serbia and US) The Opportunity Our client is looking for its first Head of People: a senior, hands-on partner to the US-based CEO and the leadership team. You will build and protect the culture of the Novi Sad office, support managers, and make sure the Serbian engineering team and the US team work as one. You’ll be the only person in HR at first, so you need to be comfortable covering a lot of ground. The Role You’ll be in the Novi Sad office every day, working directly with the team. The core of the job is people and culture: helping teams when problems come up, coaching managers, keeping expectations clear, and building an environment of trust, transparency and ownership. You’ll work closely with our Chief of Office in Serbia and the VP of Engineering, and report to a CEO who moves fast. Key Responsibilities 1. Culture and Team Health - Build and maintain a strong, unified culture in the Novi Sad office and keep it aligned with the US team. - Step in when issues arise (policy compliance, team conflicts, underperformance) and handle them directly and fairly. - Run regular pulse checks and give the CEO a clear picture of how the Serbian team is doing. 2. Management and Performance - Coach engineering leads and managers to lead their teams effectively. - Introduce clear, objective performance expectations and review cycles. - Help identify top performers and address underperformance. 3. Hiring and Onboarding - Own the hiring process end to end: define roles, run interviews, make sure candidates have a fast, quality experience. - Manage and work with freelance recruiters for sourcing. You don’t need to source candidates yourself. - Own onboarding and offboarding. 4. HR Operations and Compliance - Keep contracts, policies and benefits compliant with Serbian labor law and aligned with market practice. - Work with the Chief of Office (who handles payroll) and external legal support where needed. - Support onboarding of future US and EU employees. About You - 7+ years in HR / People Ops, including time in a senior or leadership role with real responsibility for people and culture, not only HR operations or recruiting. - Hands-on experience dealing with personnel issues: working with managers, teams and individuals, coaching, difficult conversations. - Experience in a software or tech company and with international teams. Experience with US-based companies is a plus. - University degree (law, HR, psychology, business or similar is a plus). - Working knowledge of Serbian labor law and employment contracts. - Fluent English and Serbian. Comfortable presenting to the CEO and sitting down 1-on-1 with a junior developer. - Based in Novi Sad (or ready to relocate before the start date) and committed to working from the office 4-5 days a week. - Available for an occasional evening call with the US (1-2 per week, typically 30 minutes). Nice to have - Experience in technical recruiting or in automotive / embedded software. - Experience managing an HR team or freelance recruiters. - Law degree. What we offer Full-time contract, private health insurance, 20 days of paid vacation plus sick leave and Serbian public holidays, a direct line to the CEO and real influence on how the company grows.