Location: Remote
Workplace: Remote
ABOUT INJECTIVE LABS
Injective Labs is trailblazing a new dawn for Web3 enabled finance. We are the core contributors to Injective, one of the fastest growing blockchains in the industry.
Injective provides an interoperable smart contracts platform that is optimized for building decentralized finance applications. Interoperability is at the core of Injective, which is natively integrated with chains such as Ethereum, Cosmos and Solana. Developers can rapidly launch premier financial applications suited for mass adoption using Injective’s infrastructure and specialized DeFi primitives such as the world’s first fully on-chain order book.
Our team has decades of experience spearheading the largest financial institutions and tech organizations. Injective is incubated by Binance and is backed by leading firms such as Jump Crypto, Pantera and Mark Cuban.
ABOUT THE ROLE
We are looking for an accomplished Protocol Engineer who is able to fit into an existing highly-skilled global dev team. Your role is to work closely with the protocol team to brainstorm, write specs, implement and test chain features for our Injective DeFi modules. You also have the freedom to detect and take ownership to improve chain performance and scalability via kvstore optimization, processing logic and order matching engine
RESPONSIBILITIES:
- Build, maintain and test core components on our Cosmos-SDK protocol including our decentralized orderbook, trade execution coordinator, order matcher, and Layer-2 execution environment
- Develop and optimize core components of the Injective blockchain (consensus, state management, financial infrastructure and applications)
- Write open-source Golang clients that allow users to interact directly with our protocol and smart contracts
- Contribute to the research and development of new blockchain features and technologies
- Work closely with cross-functional teams, including front-end developers, back-end developers, and quality assurance engineers, to deliver comprehensive blockchain solutions
- Collaborate with external partners and open-source communities to enhance our blockchain ecosystem
WHO YOU ARE:
- Minimum of 3 years’ experience as a Blockchain Engineer
- Prior experience working in trading or in an exchange
- Worked on at least two production Golang codebases that are reasonably large and performant
- Strong knowledge of Go idioms, libraries and parallel processing
- Strong knowledge of blockchain, DeFi & DEX concepts, consensus mechanisms, CosmWasm contract platform
- Strong knowledge of CS fundamentals such as data structures and API design
- Ability to communicate technical concepts with other technical and non-technical team members
NICE TO HAVES:
- Experience with Cosmos-SDK/Tendermint
- Experience with cryptography libraries including digital signature, hash algorithms used by Ethereum, Cosmos
- Experience with key-value databases especially ones used by cosmos-sdk
- Experience with Ethereum/Solidity (bonus points if you've worked with Layer-2 before!)
- Knowledge of financial instruments and markets
WHY WORK WITH US?
- Competitive salary and INJ token award
- Remote-friendly work environment with flexible hours.
- Unlimited PTO
- Equipment
- Home Office Stipend
- Opportunity to work on cutting-edge blockchain technology in the finance industry.
- Collaborative team culture with opportunities for professional growth and development.
- Global team meet ups.
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
We will only contact candidates using emails from the @injectivelabs.org http://injectivelabs.org domain. If you are approached by any other account or domain regarding this position, it was not sent by us. Please stay cautious and report any suspicious communication.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
As a Senior Enterprise Security Engineer, you will lead the design and operation of security controls that protect our internal networks, workforce identities, endpoints and corporate systems. You will be working globally with security teams across US, EU and APAC, delivering against our goals and objectives - reducing risk and maturing controls.
As a Senior, you will operate with a high degree of autonomy. You will define technical direction, make architectural decisions, and deliver complex security initiatives end-to-end. You will be expected to balance risk reduction with usability, ensuring controls are robust without impeding employee productivity.
This role focuses on Identity and Access Management (IAM), Endpoint security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will work closely with IT, Legal, Privacy, Engineering and business stakeholders to embed security as a default practice across the organisation.
Security controls will be aligned to recognised frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF).
Key Responsibilities
Architecture & Control Implementation:
Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust architectures, device and identity bound proofing and modern network isolation.
Tooling Ownership:
Serve as the technical owner for a broad suite of corporate security systems, managing deployments, configurations, and API integrations for tools across the corporate environment.
Technical Leadership:
Lead and implement the technical strategy for Endpoint Device trust, Data Loss Prevention, Intellectual property storage, and SaaS application security. Alongside wider corporate security technical controls.
Automation & Engineering:
Write scripts and build tools to automate security workflows, incident response tasks, and audit evidence collection for compliance.
Cross-Functional Collaboration:
Work with IT and business operations to integrate security tools into everyday workflows. Guide non-security teams to adopt secure baselines (e.g., CIS Benchmarks) as standard practice.
Mentorship:
Mentor junior and mid-level engineers, explain technical concepts clearly to non-technical staff, and help improve the team's engineering standards.
Minimum Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience.
5+ years’ experience in Security Engineering, Corporate Security, Detection & Response, or a related field.
Hands-on experience administering IAM platforms (e.g. Okta, GoogleWorkspace).
Deep hands-on experience with GoogleWorkspace products
Practical hands-on experience with Cloud platforms (e.g AWS, GCP)
Relevant and practical experience with Infrastructure-as-code (e.g Terraform)
Experience implementing modern authentication standards (FIDO2, WebAuthn, SAML, OAuth 2.0, OpenID Connect).
Practical experience securing macOS, Windows and Linux endpoints using MDM and EDR/XDR tooling.
Experience operating SIEM and/or SOAR platforms and tuning detection logic.
Experience with vulnerability management and patch governance.
Ability to write production-quality automation scripts.
Demonstrated experience leading cross-functional technical initiatives.
Desirable Skills
Experience with SASE or Zero Trust Network Access platforms.
Hands on experience deploying applications into K8 and Docker environments
Data Loss Prevention (DLP) and SaaS security governance.
Advanced detection engineering or SOAR playbook development.
Experience supporting ISO 27001 or SOC 2 audits.
Relevant certifications (e.g. CISSP, CISM, GIAC).
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We’re looking for a
Software Engineer, Backend
to join our
London
team. This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
About the Team
The Core BI team builds and operates the services, integrations and automation that power business intelligence across DoorDash, Deliveroo and Wolt. Our platforms help analysts, Analytics Engineers, Data Scientists, Software Engineers and business teams discover trusted data and make informed decisions at scale.
We combine software engineering, platform ownership, and a strong user focus to make BI tooling reliable, secure, scalable and self-service. The team supports the current BI ecosystem while helping shape a more integrated experience across the DoorDash group.
About the Role
As a Software Engineer on the Core BI team, you will build and operate the backend services, APIs and infrastructure our BI platforms run on. This is a hands-on software and platform engineering role: services and integrations, identity and access automation, observability, reliability and developer experience. BI is the domain you serve (primarily Looker and Sigma, and the systems around them), but the problems are backend and platform problems.
You will own problems from discovery through design, implementation, deployment, and operational support. You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Software Engineers, Product Managers and business teams to turn recurring user needs into durable, self-service capabilities. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you!
You’re excited about this opportunity because you will…
Design, build, test, deploy and operate the backend services, APIs and automation that the BI platforms across DoorDash, Deliveroo and Wolt depend on
Automate the platform lifecycle end to end (provisioning, metadata, permissions, migrations, archival and validation) so administration stops being manual work
Build the integrations between BI platforms and the wider ecosystem: warehouses, identity providers, orchestration, CI/CD and internal developer tooling
Improve the availability, observability, performance, scalability and security of the systems you own, and carry them in production
Use AI tooling as part of how you engineer, and where it fits, build LLM-backed capabilities held to the same reliability and governance bar as anything else we ship
Raise the engineering bar on the team, from service design and code review to testing, CI/CD and documentation, and improve the developer experience for everyone building on the platform
We’re excited about you because…
3+ years of professional software engineering experience building and operating production backend, platform or infrastructure systems
Readable, maintainable, well-tested code in Python, plus comfort with SQL and a working understanding of data modelling and warehousing concepts
Experience building and owning APIs, integrations or automation in production, with sound judgement on service boundaries, authentication, data contracts and failure modes
Hands-on with CI/CD, containers and Kubernetes, observability, debugging and incident response, and you expect to operate what you build
Hands-on experience using AI tools (LLMs, agentic workflows, AI-assisted development) as part of how you engineer, and judgement about where they help and where they do not
End-to-end ownership of ambiguous problems, clear communication with technical and non-technical teams, and comfort self-organising in a fast-paced, distributed environment
Nice to Have
Experience owning or integrating with BI platforms such as Looker, Sigma or comparable tools, and familiarity with semantic layers such as LookML or dbt
Experience automating identity and access through Okta, SCIM or role-based access controls, or building multi-tenant platforms across brands and regions
Experience shipping LLM-backed features to real users (retrieval, grounding and evaluation), or with MCP, agent frameworks or tool-calling in production
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
It’s an exciting time to join our rapidly growing Accounting team with ample development opportunities. We're growing the Revenue Data team with Engineering and Accounting Data openings to drive automation and systems infrastructure. All whilst while keeping pace within one of the fastest growing marketplace companies globally.
About the Role
The Engineer for Accounting Infrastructure and Systems designs, builds, and maintains the scalable backend services, data pipelines, and integrations that power DoorDash / Deliveroo's accounting, reconciliation, and financial reporting workflows. Working closely with Finance, Accounting, and fellow engineers, this role translates complex financial and regulatory requirements into reliable, automated systems that ensure accuracy, auditability, and compliance at scale. The ideal candidate brings strong distributed-systems and data engineering expertise along with a solid understanding of financial processes, and takes technical ownership of critical projects while mentoring junior engineers and helping shape the team's architecture and best practices.
You're excited about this opportunity because you will…
Take technical ownership of critical accounting infrastructure projects — designing and building the backend services, data pipelines, and integrations that power DoorDash's financial reporting, reconciliation, and close workflows at scale.
Partner directly with Finance and Accounting stakeholders to translate complex financial and regulatory requirements into reliable, auditable, and automated systems.
Shape the team's architecture and engineering best practices, mentoring junior engineers and raising the technical bar across the organization.
Drive measurable improvements in data accuracy, pipeline reliability, and system performance in a high-impact, compliance-critical environment.
We're excited about you because…
You have 3 - 4+ years of experience in software or data engineering, with a strong track record of owning and delivering complex backend or data infrastructure projects.
You have deep expertise in distributed systems and data engineering, with hands-on experience in tools like Snowflake, dbt, Fivetran, or similar modern data stack technologies.
You can navigate the intersection of engineering and finance — understanding concepts like revenue recognition, reconciliation, and auditability well enough to build systems that meet those requirements.
You have a collaborative, low-ego approach and can effectively partner with both technical and non-technical stakeholders across Finance, Accounting, and Engineering.
Familiarity with SOX controls, data quality frameworks, or financial systems (e.g., NetSuite) is a strong plus.
Why Join Us?
At DoorDash, you’ll do work that matters, solving real-world problems in a massive marketplace that’s constantly evolving. By joining our London-based team on a Deliveroo contract, you get the unique advantage of working within a vibrant local business environment while directly blueprinting global-scale processes for the broader DoorDash Inc. group.
We’re problem solvers, community builders, and innovators, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day:
Your work directly improves experiences for merchants, consumers, partners, and dashers/riders worldwide by building clean, frictionless operational workflows.
🌱
Learn fast in an entrepreneurial environment:
Work close to the market with autonomy, pace, and real responsibility.
🧠
Build a career, not just a role:
Stretch yourself, develop new skills, and grow as the global business evolves.
🌎
Deliver together in an inclusive culture:
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
#LI-ID1
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Paris; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture.
In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale.
This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.
KEY RESPONSIBILITIES
FIRST CUSTOMER’S POINT OF CONTACT
- Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries.
- Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution.
- Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently.
- Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.
TECHNICAL SUPPORT
- Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for:
- GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures).
- Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations).
- Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters).
- Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems.
- Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues.
- Participate in on-call rotations to provide 24/7 support for critical compute systems
- Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.
KUBERNETES & CONTAINERIZATION
- Debug Kubernetes clusters with a focus on:
- Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff).
- Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses).
- Resource management (e.g., Requests/Limits, QOS classes, node affinity).
- Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors.
- Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.
DOCUMENTATION & PROCESS IMPROVEMENT
- Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting).
- Contribute to post-mortems with actionable follow-ups to prevent recurring incidents.
- Train internal teams on best practices for compute infrastructure and debugging.
- Help define and refine support processes as a founding member of the new Compute Support team.
What We’re Looking For
REQUIRED SKILLS & EXPERIENCE
- 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization).
- Deep Linux/Unix expertise:
- Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling).
- Performance tuning (e.g., sysctl, ulimit, filesystem optimizations).
- Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH).
- Storage management (e.g., LVM, RAID, NVMe, GPU-local storage).
- Hands-on Kubernetes experience is mandatory:
- Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl).
- Networking and storage (e.g., CNI plugins, PersistentVolumes).
- Resource management (e.g., Requests/Limits, QOS classes).
- Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry).
- Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks).
- Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus.
- Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders.
- Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability.
- Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach.
- Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Korea
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems.
Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently.
Key Responsibilities
- Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes.
- Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team.
- Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution.
- Manage end-to-end employee onboarding and offboarding workflows, ensuring zero-day access provisioning, hardware readiness, and secure offboarding compliance.
- Build and maintain support procedures and employee-facing knowledge base articles so common issues are handled consistently.
- Partner with business units as a go-to support contact and communicate clearly, in writing and in person, across the organization.
- Support new-hire onboarding and offboarding, including device setup, access requests, and day-one readiness.
- Track hardware inventory and coordinate on device replacements and repairs.
- Assist with password resets, MFA, email, and common productivity-tool issues so employees can get back to work quickly.
- Provide hands-on support for printers, peripherals, and meeting-room technology when on-site help is needed
- Stay eager to learn, take on special projects, and grow into broader IT support responsibilities.
Qualifications
- Professional proficiency in English, and Japanese or Korean.
- 5+ years of experience in help desk, internal IT support, or a similar technical support role. Experience in a fast-paced or global team is a plus.
- Strong experience with supporting user accounts, password resets, MFA, and SSO, specifically with Okta and Google Workspace.
- Experience with Mobile Device Management (MDM) platforms such as Iru (macOS) and Microsoft Intune (Windows).
- Basic understanding of networking fundamentals (TCP/IP, DNS, Wi-Fi, and VPN), with familiarity supporting UniFi/Ubiquiti equipment a plus.
- Comfort supporting employees in Slack and other everyday collaboration tools such as Microsoft Office 365 (channels, apps, notifications, and common access issues).
- Strong written and spoken English, with the ability to explain technical issues clearly to both technical and non-technical colleagues across international teams.
- A patient, helpful, solutions-oriented approach to supporting internal staff, with a commitment to follow-through and a positive experience for every request.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: SF or Remote (US/Canada)
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We're looking for a Senior/Staff Data Scientist to join our growing Data team and serve as a strategic analytics partner across Render. As we scale, we're tackling increasingly complex questions across our product, customers, and business, from how developers discover and adopt Render, to what drives engagement and retention, to how we prioritize investments and identify new opportunities for growth.
You'll partner with leaders and teams across Product, Growth, Go-to-Market, Finance, and other functions, focusing on some combination of data analytics, analytics engineering, machine learning, and experimentation based on your strengths, interests, and Render's highest-priority needs. You'll turn ambiguous questions into rigorous analysis, define how we measure success, and translate complex data into decisions and action.
As a Senior/Staff-level individual contributor, you'll also help set the standard for analytics at Render, shaping our measurement frameworks, analytical practices, and how teams across the company use data to make better decisions.
WHAT YOU’LL DO
- Serve as a strategic analytics partner. Work closely with leaders and cross-functional partners across Product, Engineering, Growth, Go-to-Market, Finance, and other teams to identify high-impact questions, frame decisions, and determine how success should be measured.
- Define meaningful metrics and measurement frameworks. Develop the KPIs and frameworks teams use to understand performance across areas such as acquisition, activation, adoption, engagement, retention, conversion, expansion, and customer outcomes.
- Turn data into strategy. Surface patterns across our users, customers, products, and business. Identify opportunities, diagnose friction, and help teams determine where to invest and what to prioritize.
- Shape our approach to experimentation and evaluation. Design and analyze experiments where appropriate, develop guardrail metrics and other methods for evaluating initiatives, and help teams choose the right analytical approach for the decision at hand.
- Build measurement into how we work. Partner with teams to define instrumentation and measurement plans early, ensuring new products, programs, and initiatives can be evaluated reliably after launch.
- Build trusted analytical foundations. Build and maintain dbt models, semantic and context layers in partnership with Analytics Engineering, transforming behavioral and business data into reliable datasets that support decision-making across Render.
- Raise the bar for analytics. Establish analytical best practices, improve how teams use data in decision-making, and mentor scientists and cross-functional partners on measurement, experimentation, and data literacy.
- Help shape the future of analytics at Render. Explore how AI-assisted tools can make analytics faster and more accessible while maintaining a high bar for accuracy, context, and analytical judgment.
WHAT WE’RE LOOKING FOR
- 7+ years of analytics experience, with a track record of shaping strategy and influencing decisions across complex or ambiguous problem spaces.
- Strong business and product judgment. You can take an ambiguous question, identify what really needs to be understood, and determine the right analytical approach to inform a decision.
- Experience defining and using metrics across some combination of Product, Growth, Go-to-Market, Finance, or other business domains, for example acquisition, activation, adoption, engagement, retention, conversion, expansion, or revenue.
- Strong SQL skills. Writing complex, efficient SQL and independently exploring large datasets is a core part of how you work.
- Experience using experimentation, statistical analysis, or other rigorous evaluation methods to understand impact, along with judgment about when each approach is appropriate.
- Experience with modern analytics tooling such as Metabase, Mixpanel, dbt, BigQuery, Segment, and Git.
- A track record of influencing cross-functional teams and senior leaders without direct authority. You're comfortable challenging assumptions, creating clarity from ambiguity, and driving alignment around what the data says.
- Excellent communication skills. You can turn complex analysis into a clear narrative, explain technical concepts to non-technical audiences, and build the relationships necessary to drive action.
- Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate analysis, data modeling, instrumentation, or visualization.
NICE-TO-HAVES
- Expertise in statistical methods beyond traditional A/B testing, such as causal inference, cohort and survival analysis, or time-series analysis.
- Experience with developer-focused, product-led, sales-led, or usage-based businesses.
- Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products.
- Experience analyzing multi-product or multi-segment businesses and understanding behavior across interconnected customer journeys.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
We are seeking an experienced
Mathematician
to support the development and optimization of mathematical models and algorithmic solutions within our sportsbook platform.
The ideal candidate will bring
strong
expertise
in mathematics, probability, statistics, and algorithmic modeling
, combined with a deep understanding of
sportsbook mechanics and betting markets
. The consultant will work closely with product, trading, and
development te
ams to enhance odds models, improve automation capabilities, and contribute to the development of advanced data-driven solutions.
Key Responsibilities
Design, review, and optimize mathematical models used in sportsbook trading, odds generation, and risk management.
Support the development and improvement of algorithmic pricing and automated trading solutions.
Analyze betting data, market behavior, and performance metrics to improve model accuracy and efficiency.
Collaborate with Product, Trading, Data Science, and Engineering teams to implement scalable algorithmic solutions.
Provide expert insights on probability models, margin optimization, and risk exposure management.
Contribute to the development of data-driven strategies for sportsbook market automation and pricing efficiency.
Evaluate existing algorithms and identify opportunities for optimization and performance improvement.
Support the integration of new analytical approaches, including advanced statistical methods and machine learning techniques where relevant.
Conduct research on industry best practices and emerging technologies in sportsbook modeling and algorithmic trading.
Provide technical guidance and recommendations on mathematical frameworks used in sportsbook operations.
Requirements
Strong academic background in
Mathematics, Statistics, Data Science, Computer Science, or a related quantitative field
.
Proven experience working with
mathematical modeling, statistical analysis, or algorithm development
.
Experience in
sportsbook
, betting technology, trading systems, or quantitative modeling environments
is a strong advantage.
Deep understanding of probability theory, statistical modeling, and data analysis.
Experience working with large datasets and performance metrics.
Familiarity with algorithmic systems, predictive models, or automated decision-making frameworks.
Strong analytical and problem-solving skills.
Ability to work closely with technical and product teams to translate mathematical concepts into practical solutions.
Excellent communication skills with the ability to explain complex quantitative concepts to non-technical stakeholders.
Location: SF or Remote (US/Canada)
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We're looking for a Senior/Staff Analytics Engineer to join our growing Data team and lead the evolution of our Analytics Engineering platform. As Render scales, you'll build the foundations that turn raw data into trusted, reusable models for analytics, executive reporting, and AI-assisted decision-making.
In this role, you'll partner closely with analysts, scientists, data engineers, and teams across Product, Engineering, Growth, Go-to-Market, Finance, and other business functions. Analysts and scientists will bring domain expertise and own business logic within their areas; you'll own the technical architecture, modeling standards, and engineering practices that help that work scale reliably.
As a Senior/Staff-level individual contributor, you'll set the technical direction for Analytics Engineering at Render—strengthening data quality, improving the developer experience, and building semantic and context layers that make data easier to discover and use. You'll help teams move faster with consistent metrics and maintainable models they can trust.
WHAT YOU'LL DO
- Own our Analytics Engineering architecture. Guide the long-term evolution of Render’s Analytics Engineering platform, strengthening foundational models so our data remains trusted, scalable, and ready for AI-assisted analytics.
- Build trusted, reusable data models. Design, build, and maintain governed dbt models that serve as authoritative sources for business-critical metrics across Product, Engineering, Growth, Go-to-Market, Finance, and other teams.
- Establish engineering standards. Define and improve practices for data modeling, testing, documentation, version control, CI/CD, and code review. Review high-impact dbt changes and reduce technical debt across the analytics codebase.
- Enable self-service and AI-assisted analytics. Design and maintain semantic and context layers that make metrics consistent, data discoverable, and analysis reliable for both people and AI tools.
- Partner closely with analysts and scientists. Help analysts and scientists translate domain-specific business logic into scalable, maintainable warehouse models, moving shared logic out of individual reports and dashboards and into governed datasets.
- Improve reliability and efficiency. Partner with Data Engineering to strengthen source data quality, warehouse architecture, and BigQuery performance and cost efficiency.
- Raise the bar for Analytics Engineering. Mentor analysts, scientists, and analytics engineers on dbt development, dimensional modeling, and engineering best practices, and help teams adopt shared standards.
WHAT WE'RE LOOKING FOR
- 7+ years of experience in Analytics Engineering, Data Engineering, or a related technical field, including at least 3 years of hands-on experience running dbt in production.
- Expert-level SQL skills and a track record of designing and owning scalable Kimball dimensional models.
- Deep expertise in modern Analytics Engineering practices, including Git, testing, CI/CD, documentation, data contracts, lineage, and governance.
- Experience building semantic and context layers, trusted metrics, and warehouse architectures that support self-service analytics for humans and AI agents across multiple business domains.
- Strong understanding of modern cloud data warehouse architecture, performance optimization, and cost efficiency, with experience in platforms such as BigQuery, Databricks, or Snowflake.
- A track record of establishing technical standards, influencing engineering practices without formal authority, and improving reliability while reducing technical debt.
- Proven ability to partner closely with analysts, scientists, and business stakeholders to translate requirements into scalable, maintainable data models.
- Excellent communication skills. You can explain complex technical concepts and tradeoffs to technical and non-technical audiences and build alignment across teams.
- Experience building data models that connect product usage, acquisition, CRM, and financial data across the customer lifecycle.
- Experience using AI-assisted coding or analytics tools such as Codex, Cursor, or Claude Code to accelerate data modeling, testing, documentation, or exploration.
NICE-TO-HAVES
- Hands-on experience with Render’s analytics stack, including BigQuery, Segment, dbt, and analytics tools such as Metabase or Mixpanel.
- Experience with developer-focused, product-led, sales-led, or usage-based businesses.
- Knowledge of cloud infrastructure, PaaS, developer tooling, or other technically complex products.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
- Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
Location: Paris
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Paris or remote (from -5h GMT up to +2h GMT to ensure sufficient overlap with the rest of the team).
ROLE
Morpho's Protocol team is evolving the core lending infrastructure that powers products and markets across the ecosystem. As the number of opportunities, integrations, and protocol initiatives grows, the team needs clear product direction on what to build, why it matters, and how to sequence the work.
This role will work with Morpho’s protocol team to shape product strategy and guide execution. You will turn the needs of users and ecosystem partners into a focused roadmap, work closely with protocol and engineering teams to shape solutions, and drive improvements from discovery through launch and adoption. You will operate at the intersection of deeply technical systems, financial markets, and a fast-moving ecosystem.
RESPONSIBILITIES
- Own the roadmap for Morpho's protocol team, defining the highest-impact problems to solve and sequencing opportunities against company goals, user needs, technical constraints, and ecosystem dynamics.
- Build and run a continuous discovery process with curators, distributors, integrators, developers, and other protocol users to understand their workflows, pain points, and emerging needs.
- Translate user and market insights into clear product requirements, decision frameworks, and success criteria that help protocol and engineering teams move quickly with strong rationale.
- Partner closely with protocol, engineering, research, security, legal, solutions, partnerships, and marketing to take initiatives from early exploration through design, implementation, audit, launch, and adoption.
- Evaluate product and technical tradeoffs, including when to extend the protocol, improve surrounding infrastructure, enable partners, or deliberately avoid adding complexity.
- Define and track the signals that show whether protocol initiatives are working, combining quantitative data with ecosystem feedback to guide iteration and future investment.
- Communicate product direction, decisions, tradeoffs, and release implications clearly to internal teams and external stakeholders.
- Improve how product decisions are made and documented as Morpho and its protocol ecosystem scale.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
You understand Morpho's protocol, development and release process, current roadmap, and the rationale behind the major initiatives in flight. You have built relationships across protocol, engineering, research, security, and go-to-market teams, and have started speaking with key curators, distributors, integrators, and developers.
FIRST 3 MONTHS
You have established a clear, prioritized view of the most important protocol problems and opportunities. The roadmap reflects explicit tradeoffs, user evidence, technical constraints, and measurable outcomes. You have driven at least one meaningful initiative from discovery into execution and proactively keep stakeholders aligned on decisions and changes.
FIRST 6 MONTHS
You have shipped a meaningful protocol improvement and can show how it advanced user or business outcomes. Product, protocol, and engineering teams have stronger shared context on what to build and why. You consistently identify important user needs, ecosystem shifts, and roadmap conflicts early, and have improved Morpho's product discovery and decision-making process.
MUST HAVE EXPERIENCE & SKILLS
- 5+ years building technical products in complex or fast-changing environments.
- Proven track record taking products or major features from ambiguous problem spaces through launch and iteration.
- Strong technical fluency, with the ability to reason about system design and constraints, engage deeply with engineers and researchers, and translate technical concepts for non-technical audiences.
- Excellent product judgment: you can distinguish important user problems from requests, make principled tradeoffs, and focus teams on the work with the greatest impact.
- Strong user discovery and synthesis skills, with the ability to uncover needs across different user types and turn incomplete or conflicting inputs into clear direction.
- Experience leading cross-functional work without relying on formal authority.
- Ability to define success, use quantitative and qualitative evidence, and adapt direction as new information emerges.
- Excellent written and verbal communication, especially in an async environment.
- Comfort creating clarity and driving decisions in highly ambiguous contexts.
- Strong ownership and autonomy: you act without waiting to be told.
- Team-first mindset, low ego.
NICE TO HAVE
- Experience in crypto, DeFi, traditional finance, or fintech.
- Familiarity with lending markets, smart contracts, or permissionless protocols.
- Experience shipping products with significant security, audit, regulatory, or governance considerations.
- Experience working with research & development teams
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for an Tech lead, APAC who combines strong hands-on technical depth with proven people leadership to join our team supporting Xsolla's core business in the APAC market. The ideal candidate is fluent in both Nihongo and English, comfortable acting as the technical bridge between local partners and our global engineering organization, and experienced leading a small team of engineers across regions.
You'll be responsible for understanding and translating local partner requirements into technical solutions, contributing hands-on to web development, and managing and mentoring a small distributed engineering team. This is a role for someone who is equally comfortable in a code review, a partner meeting, and a 1:1 with a direct report.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary technical point of contact for local partners' requests related to Xsolla's core business, translating business and partner needs into clear technical requirements.
Design, build, and maintain webpages/web applications supporting local partner and business needs.
Manage, mentor, and grow a small team of engineers based in other regions, including performance management, career development, and day-to-day technical guidance.
Collaborate closely with regional business, BD, and product stakeholders to ensure technical delivery aligns with partner and market needs.
Balance hands-on technical contribution with team leadership responsibilities.
Drive best practices in code quality, delivery timelines, and engineering processes across the team.
Communicate effectively across both technical and non-technical, and both Nihongo- and English-speaking, stakeholders.
Escalate and help resolve technical or partner-facing issues in a timely manner.
Qualifications & Skills
10+ years of overall technical/engineering experience.
3+ years of experience managing or leading engineers/engineering teams.
Fluent in both Nihongo and English (written and spoken).
Proven experience developing and maintaining webpages/web applications.
Experience managing distributed or cross-regional teams.
Strong communication skills, with the ability to translate between local partner needs and technical execution.
Comfortable working directly with local partners on requirements gathering and problem-solving.
Nice to Have
Experience in adtech or offer monetization platforms (strong plus).
Background in payments, gaming, or digital commerce.
Experience working with global/cross-functional engineering organizations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Seoul, South Korea
Workplace: onsite
ABOUT YOU
We are looking for an Tech lead, APAC who combines strong hands-on technical depth with proven people leadership to join our team supporting Xsolla's core business in the APAC market. The ideal candidate is fluent in both Korean and English, comfortable acting as the technical bridge between local partners and our global engineering organization, and experienced leading a small team of engineers across regions.
You'll be responsible for understanding and translating local partner requirements into technical solutions, contributing hands-on to web development, and managing and mentoring a small distributed engineering team. This is a role for someone who is equally comfortable in a code review, a partner meeting, and a 1:1 with a direct report.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
Responsibilities
Serve as the primary technical point of contact for local partners' requests related to Xsolla's core business, translating business and partner needs into clear technical requirements.
Design, build, and maintain webpages/web applications supporting local partner and business needs.
Manage, mentor, and grow a small team of engineers based in other regions, including performance management, career development, and day-to-day technical guidance.
Collaborate closely with regional business, BD, and product stakeholders to ensure technical delivery aligns with partner and market needs.
Balance hands-on technical contribution with team leadership responsibilities.
Drive best practices in code quality, delivery timelines, and engineering processes across the team.
Communicate effectively across both technical and non-technical, and both Korea
Escalate and help resolve technical or partner-facing issues in a timely manner.
Qualifications & Skills
10+ years of overall technical/engineering experience.
3+ years of experience managing or leading engineers/engineering teams.
Fluent in both Korean and English (written and spoken).
Proven experience developing and maintaining webpages/web applications.
Experience managing distributed or cross-regional teams.
Strong communication skills, with the ability to translate between local partner needs and technical execution.
Comfortable working directly with local partners on requirements gathering and problem-solving.
Nice to have
Experience in adtech or offer monetization platforms (strong plus).
Background in payments, gaming, or digital commerce.
Experience working with global/cross-functional engineering organizations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Paris; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисWe are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorГеография найма не уточнена
seniorГеография найма не уточнена
seniorUkraine
УдалённоheadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисSan Francisco, CA; New York, NY
УдалённоParis; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment