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Location: Rio de Janeiro, Brazil About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity Advantage HQ is looking for a Senior Media Buyer who can take ownership of growth across a portfolio of e-commerce clients. This is a strategic, client-facing role. You will be responsible for understanding each client's business, developing the paid media strategy, identifying growth opportunities, and working with Media Analysts, Creative Strategists, and other internal teams to turn that strategy into measurable results. You will be expected to think beyond campaign metrics. The strongest Senior Media Buyers understand how media connects to the broader customer journey, creative, offers, funnel performance, and business economics. You will have significant ownership over your clients and will be expected to bring recommendations, challenge assumptions, and identify opportunities before the client has to ask. What You'll Own Own the paid media strategy You will develop and lead paid media strategies across platforms such as Meta, Google, TikTok, Snapchat, and other relevant channels. You will determine where to allocate budget, how to structure campaigns, which audiences and creative angles to prioritize, and where additional investment can create profitable growth. You will balance short-term performance with the longer-term goal of building a scalable acquisition engine. Drive account performance You will work closely with Media Analysts to monitor performance, identify trends, diagnose problems, and make decisions that improve efficiency and growth. You will be accountable for understanding the reasons behind performance changes, not simply reporting what happened. You will know when to scale, when to test, when to pull back, and when the problem sits outside the media account itself. Think beyond the media account You will analyze the broader customer journey and identify opportunities across the funnel. This may include landing pages, conversion rates, offers, pricing, checkout experience, creative, customer retention, and post-purchase behavior. You will work with cross-functional teams to turn these insights into practical recommendations for clients. Lead testing and experimentation You will develop a structured testing roadmap across audiences, creative, offers, messaging, campaign structures, and other growth levers. You will evaluate test results based on business impact and use those learnings to inform future strategy. You will avoid testing for the sake of activity and focus on experiments that can meaningfully improve performance. Partner with Creative You will work closely with Creative Strategists to identify creative opportunities based on media performance, customer behavior, and market insights. You will help translate performance data into clear creative briefs and recommendations and use creative performance to inform future media strategy. Own client relationships You will serve as a strategic partner to your clients, building relationships based on trust, expertise, and results. You will lead strategic conversations, present performance insights, explain recommendations clearly, and help clients understand the decisions behind the strategy. You will be comfortable challenging a client's assumptions when the data supports a different direction. Identify growth opportunities You will continuously look for opportunities to increase client growth and account value. This could include new channels, new audiences, new offers, creative opportunities, funnel improvements, or changes to the broader acquisition strategy. You are expected to bring ideas to the table rather than waiting for direction. Who You Are You are an experienced performance marketer who understands e-commerce from the perspective of both media and business growth. You can look at an account and understand not only what the numbers are saying, but what they mean and what should happen next. You are strategic enough to lead client conversations but hands-on enough to understand campaign mechanics and challenge the details when necessary. You are commercially minded. You understand that a strong media account is not defined by a good CTR or low CPA alone. You care about profitable growth, customer economics, conversion, retention, and the client's broader business objectives. You are comfortable working with ambiguity and taking ownership of your accounts. You do not wait for someone else to identify the next opportunity. You use data, technology, and AI to improve the speed and quality of your decision-making. Experience We Value 6+ years of experience in paid media, performance marketing, growth marketing, or a related field Significant experience managing e-commerce clients is required Strong hands-on experience with Meta, Google, and TikTok, with additional platform experience such as Snapchat or X being valuable Experience managing significant advertising budgets Demonstrated ability to develop and execute paid media strategies that drive measurable business growth Strong understanding of funnel performance, conversion rates, customer acquisition economics, and e-commerce metrics Experience with creative testing, offer testing, and landing page or funnel optimization Experience working closely with Creative, Analytics, Growth, or other cross-functional teams Strong client-facing and presentation skills Experience creating and presenting strategic recommendations to senior stakeholders Strong analytical, problem-solving, and communication skills Why Join Advantage HQ You will work with ambitious consumer brands and have the opportunity to influence growth beyond the boundaries of a traditional media buying role. You will have access to experienced media, creative, growth, and technology teams, as well as proprietary data and tools such as Meteoric AI. You will have meaningful ownership over your clients and the opportunity to test new ideas, identify growth opportunities, and develop strategies across the broader customer acquisition system. For the right person, this role can also provide a path into media leadership, strategy, or broader growth responsibilities. Compensation & Location $30,000 - $70,000 USD total annual compensation, including base salary, performance bonus, and equity. Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. We are open to candidates globally. We care far more about ownership, judgment, and execution than geography. If you're excited by owning e-commerce growth, developing high-impact media strategies, solving complex performance challenges, and becoming a strategic partner to ambitious consumer brands, we'd love to hear from you.

Location: Davao City, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Cebu City, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Manila, Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Iraq Job Title TAFT Primary/Lead Instructor – Field Artillery (13A) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Iraq Job Description The TAFT Lead Instructor for the Artillery Officers Basic Training Course (AOBTC) is responsible for the complete planning, management, and delivery of all field artillery officer training. Serving as the in‑country Site Lead, this instructor is the primary point of contact for all coordination between IDS, SATMO, OSC‑I, Iraqi Ministry of Defense representatives, and AOBTC leadership. This position oversees the entire training program including curriculum execution, lesson plan alignment, instructor synchronization, and training quality control. The Lead Instructor delivers officer‑level field artillery instruction across fires planning, fire support fundamentals, gunnery theory, targeting, and unit‑level employment of artillery systems. Responsibilities include designing evaluations, conducting academic and practical assessments, leading instructor teams, ensuring compliance with all Performance Work Statement (PWS) requirements, and maintaining high‑level communication with US and Iraqi stakeholders. The TAFT Lead Instructor ensures that all students achieve the required proficiency to serve effectively in artillery command and leadership roles. Key Duties • Lead all instructional operations for the AOBTC, ensuring lesson plans, training schedules, and student progression align with PWS standards and partner‑nation goals. • Deliver advanced artillery officer instruction covering fire support planning, ballistic and gunnery principles, call‑for‑fire methodologies, and tactical employment of artillery assets. • Supervise TAFT instructors, ensure doctrinal accuracy, evaluate instructional performance, and coordinate daily teaching responsibilities. • Develop, administer, and evaluate written tests, practical exercises, command post drills, and field‑based assessments. • Serve as the primary liaison with SATMO, OSC‑I, and Iraqi MoD artillery leadership, ensuring synchronized training efforts and strategic alignment. • Review, revise, and validate training material for doctrinal correctness and instructional effectiveness, maintaining program accreditation and standardization. • Conduct formal student counseling, performance reviews, and targeted remediation to ensure academic and tactical proficiency. • Monitor student understanding of artillery systems including the 120mm mortar, M198, and M109A5 howitzer, ensuring officers can plan and employ each system effectively. • Prepare and submit required training reports, status updates, and instructional documentation to IDS leadership and relevant stakeholders. Requirements • Ten (10) years of program management or military equivalency with supervisory experience in artillery or mortar units. • Knowledgeable at the NCO‑level or higher regarding 120mm mortars, M198, and M109A5 systems. • Bachelor’s degree required per U.S. Military officer standards. Questions? lolney@idsinternational.com

Location: Annapolis Junction, MD, United States Job Title Mid‑Level Systems Integration Engineer (Linux, Unix, C) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public‑sector clients. Locations Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Mid‑Level Systems Integration Engineer to support enterprise computer systems and network operations. The engineer will manage and analyze system and network environments, translate user needs into technical solutions, support system migrations, and evaluate technologies to enhance agency standard solutions. Key Duties • Manage enterprise computer systems and networks by analyzing technical issues and implementing corrective actions • Monitor and interpret visual outputs indicating operational status of systems and network infrastructure • Translate user requests into technical diagnoses and implement solutions to meet operational needs • Develop and support migration strategies to transition customers to new architectures or technologies with minimal impact • Evaluate new technologies and equipment for integration into agency standard solutions Requirements • Bachelor’s degree with five (5) years of relevant experience, or Master’s degree with three (3) years, or Associate’s degree with seven (7) years, or high school diploma/GED with nine (9) years of relevant experience • Degree in Network Engineering, Systems Engineering, Information Technology, or related field • Strong experience with Linux systems • Experience in systems administration, network administration, application administration, or IT support • Experience supporting hardware installation such as servers or network infrastructure • Experience configuring storage solutions such as network‑attached storage • Experience implementing security best practices including PKI certificate generation, deployment, and maintenance • Knowledge of Unix shell scripting languages such as Bash, Bourne, or C • Must possess an IAT‑I certification (e.g., Security+ CE) • Relevant experience must include computer or information systems design or development, programming, information or cyber security, network security, vulnerability analysis, computer forensics, information assurance, or systems engineering • Experience in network or system administration • Active TS/SCI with Polygraph Compensation • Salary range: $110,000 – $130,000 • Benefits

Location: Edinburgh, IN, United States Senior Systems Engineer About SITE 525 SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare. SITE 525 is looking for a Senior Systems Engineer to join our team support the Cybertropolis Technology Environment Platform (CTEP). The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. This position may require the employee to travel within the CONUS and to keep a flexible 40-hour week. This role sits at Camp Atterbury in Indiana and is contingent upon award. Responsibilities: Manage, maintain, troubleshoot, and restore hardware, operating systems, applications, and software including updates, security patches, and backups. Engineer, build, and configure computer networks including routing, switching, firewalls, DNS, Active Directory, VPNs, VLANs, SANs utilizing bare metal systems as well as virtualized systems (VMware). Collaborates with others to develop the best way to tackle complex technological infrastructure, security, or development problems. Participates in architecture and software development activities. Tier 2 engineering and administration support for customer events, as required. Working in ambiguous environment and collaborating across multiple areas. Required Qualifications: Windows and Linux enterprise systems engineering and administration experience. Experience working with a wide variety of technology including but not limited to:  Cellular systems, camera systems, Industrial Control Systems, Internet of Things (IoT) devices, building management systems, and radio frequency (RF) communications devices. Meet IAT Level 2 requirements of DoD 8570.1M by holding one of the following: CCNA Security CySA+ ** GICSP GSEC Security+ CE CND or SSCP. Bachelor’s degree in a technical discipline or equivalent experience in network operations Hold or be able to acquire an interim Top Secret clearance within 30 days of hire. Maintain active Top Secret/SCI Security Clearance. Preferred Qualifications: Operational experience in Cyberspace Operations and/or Information Warfare Cellular and Industrial Control Systems engineering and administration experience. Experience with containers and container orchestration services, automation, provisioning, and imaging, with products such as Ansible, Terraform, Kubernetes, Chef, FOG Projects, etc. Exercise design, test and evaluation, modeling, and simulations, as well as research and development familiarity. Computer Skills: Working knowledge of Microsoft Office (Word, Excel, and PowerPoint). Cloud, physical, and virtual network engineering experience required. Experience with hypervisors such as VMware, CypherPath, KVM, etc. Benefits eligibility may vary based on project site or contract but typical benefits are listed below.

Location: Muscatatuck, IN, United States Job Title Training Director II (Training and Development Manager) Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Locations Muscatatuck, Indiana Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a Training Director II to lead the planning, development, coordination, and execution of cyber training programs in support of mission requirements. The selected candidate will work closely with leadership, stakeholders, and subject matter experts to identify training needs, establish learning objectives, and ensure effective delivery of training across cyber and multidomain environments. This position requires experience managing personnel, overseeing cyber training activities, and supporting realistic training scenarios within cyber range and test bed environments. The ideal candidate will possess a strong understanding of cyber operations, training development processes, and the technologies required to support advanced training exercises. Key Duties • Lead the planning, development, and execution of cyber training programs and events. • Collaborate with leadership and subject matter experts to identify training requirements and develop effective training objectives. • Supervise personnel involved in training development and delivery activities. • Support Army and Joint Cyber Training exercises and training events. • Develop and coordinate training schedules, materials, and resources. • Oversee training activities conducted within cyber range and computer test bed environments. • Ensure training objectives align with mission and operational requirements. • Evaluate training effectiveness and recommend improvements to training programs. • Coordinate with stakeholders to support the execution of training scenarios and exercises. • Support the integration of OT/IT technologies, networking, cellular systems, and IT infrastructure into training environments. • Assist in the development of realistic operational scenarios to support cyber training objectives. • Provide reports, recommendations, and updates regarding training activities and outcomes. Requirements • Bachelor's degree or equivalent experience. • Active TS/SCI security clearance required. • Minimum of five (5) years of experience in cyber range or computer test bed environments. • Minimum of five (5) years of supervisory experience. • Minimum of two (2) years of experience conducting Army and Joint Cyber Training. • Demonstrated experience collaborating with leadership teams and subject matter experts to identify training needs and create effective training objectives. • Working knowledge of OT/IT technologies, cellular systems, networking, and IT management and implementation for training scenarios. Compensation • Competitive Hourly Pay • Benefits

Location: Muscatatuck, IN, United States Operations Manager – II (General and Operations Management) Why IDS? IDS believes in solving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across government and defense sectors, delivering impactful solutions that enhance national security. Joining IDS means contributing to meaningful, mission-driven work in highly dynamic environments. Location Muscatatuck Indiana Job Description IDS is seeking a skilled Operations Manager II to support cyber range and training operations within a Department of Defense (DoD) environment. This role requires a hands-on leader with experience managing cyber training programs, coordinating operational activities, and supporting enterprise-level cyber test and training environments. The Operations Manager will play a key role in planning, executing, and evaluating cyber training events while ensuring alignment with mission objectives and technical requirements. Key Responsibilities Plan, coordinate, and execute cyber range and training operations Lead and manage cyber training programs for Army and Joint environments Oversee daily operational activities within cyber testbed environments Ensure training effectiveness through evaluation and continuous improvement Coordinate with senior DoD stakeholders and leadership Support integration of IT/OT systems, networking, and cyber infrastructure Manage schedules, resources, and operational priorities Maintain operational readiness of cyber range capabilities Requirements Education Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline OR equivalent experience in lieu of degree Experience Minimum of 7 years of experience in cyber range or computer testbed environments Minimum of 7 years of program management or equivalent senior-level DoD / defense industry experience Minimum of 2 years of experience supporting Army and Joint cyber training exercises Strong experience planning, executing, and evaluating cyber training programs Experience working with senior DoD personnel and stakeholders Demonstrated ability to manage operations in fast-paced, mission-driven environments Technical Skills Working knowledge of: Operational Technology (OT) / Information Technology (IT) systems Networking and infrastructure environments Cellular systems and communications technologies Cyber range platforms and test environments Desired Skills Strong project and operations management abilities Excellent leadership and coordination skills Strong communication and stakeholder engagement Ability to manage multiple priorities simultaneously Experience in training environment optimization and performance improvement Security Clearance Active Top Secret (TS) / Sensitive Compartmented Information (SCI) required

Location: Annapolis Junction, MD, United States Job Title Information System Security Engineer (ISSE) – ISSD Why IDS? IDS is committed to resolving complex challenges through innovation and operational excellence. We combine deep technical expertise with mission-driven focus to support government, military, nonprofit, and public-sector customers. At IDS, your work directly contributes to strengthening national security and enabling critical intelligence operations. Location Annapolis Junction, MD Shifts Available Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements. Job Description IDS is seeking a skilled Information System Security Engineer (ISSE) to support the Information Systems Security Division (ISSD). This role focuses on collaborating with government stakeholders to ensure compliance with security requirements and maintain secure system operations. The ISSE will play a key role in supporting Risk Management Framework (RMF) processes, completing required security documentation, and conducting system audits to ensure ongoing compliance with federal standards. Key Duties Collaborate with internal and external customers to complete required government security documentation and processes Assist government stakeholders in addressing information system security-related inquiries Perform regular audits of information systems to ensure compliance with established security controls Support RMF activities, including documentation, assessments, and system authorization processes Apply NIST 800-53 Rev. 5 controls to maintain and enhance system security posture Implement and evaluate Defense-in-Depth strategies across networks and enterprise environments Support and ensure compliance with Secure Terminal Equipment (STE) / Secure Terminal Node (STN) requirements Requirements Bachelor’s degree with eight (8) years of relevant experience, or equivalent combination of education and experience Strong experience supporting RMF processes and system security engineering activities Demonstrated experience applying NIST 800‑53 Rev. 5 controls Understanding of Defense-in-Depth principles and enterprise security architecture Experience working with network security and secure system design Familiarity with STE/STN requirements Ability to support system audits and compliance efforts Must possess an Information Assurance Manager (IAM) Tier I certification Desirable Skills Knowledge of customer-specific corporate tools and data repositories Experience with Microsoft Office tools (Word, Outlook, Excel) Strong communication and documentation skills Ability to work collaboratively with technical teams and government stakeholders Security Clearance Active TS/SCI with Polygraph required

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: (Multiple States), United States Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance. We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution. About the role The Account Executive uncovers business pains, articulates ROI, and builds the business case that helps prospects modernize how their marketing data works. You'll own a territory end to end — from first outreach to signed contract. Your buyers are marketing leaders, marketing ops and RevOps, and the data and analytics teams behind them. Some come to us; many you'll go and find yourself. It's a consultative, multi-stakeholder sale with a technical validation stage, so you'll work closely with our Sales Engineers along the way. Responsibilities Achieve a quarterly revenue quota across new business and expansion in your territory. Proactively generate new pipeline — you'll be expected to self-source at least 35% of your own opportunities, not just work inbound. Own the full sales cycle: discovery, demo, technical validation with a Sales Engineer, business case and ROI, executive presentation, negotiation and close. Build multi-threaded relationships — bring the technical evaluator, the budget owner, and your champion into the process early rather than running a deal through a single contact. Qualify with discipline. Confirm budget, decision path, and the real cost of doing nothing before pulling in technical resources — and walk away early from deals that aren't a fit. Become an expert at using Improvado's software, and at the marketing problems it solves. Coordinate the internal resources needed to win — Sales Engineering, Marketing, Customer Success — and keep every deal moving. Keep the CRM accurate and forecast honestly. Use AI in your day-to-day workflow — account research, call prep, follow-ups, first drafts. We'll expect you to work the way the company works. Leverage your creativity, intellect, and attitude in order to win new business. Qualifications 5+ years in a quota-carrying, full-cycle SaaS Account Executive role. 2+ years of experience in the MarTech/AdTech space. A track record of carrying and hitting a significant annual quota — you can walk through your numbers year by year with real examples. Experience selling to large enterprise organizations with multiple stakeholders and formal buying processes. Real outbound prospecting experience — you've built pipeline from scratch, not only worked inbound. Familiarity with ad platforms and the digital marketing funnel, and the metrics marketers are measured on. Comfortable in a technical sale — you can hold a credible conversation with a data team and then reframe it for a marketing leader. Experience in successfully initiating sales cycles with C-level executives. Ability to thrive in a constantly changing and evolving work environment. Emotional intelligence, natural curiosity, strong listening skills, and coachability. Superior communication and organizational skills. Comfortable with a modern sales stack (CRM, call recording and coaching tools, prospecting and enrichment tools, LinkedIn Sales Navigator) and with using AI tools in your own workflow. Experience working in a startup. Nice to have Experience selling to or working inside agencies. Formal training in a qualification methodology (MEDDIC / MEDDPICC or similar). What We Offer: Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: (Multiple States), United States About Improvado Improvado is a marketing data and AI analytics platform for enterprise brands and agencies. We connect 500+ marketing and sales data sources, normalize them through a governed data model, and put an AI agent on top so marketing teams can ask questions of their own data without going through BI or IT. What we sell: extraction and 500+ connectors; data transformation (SQL and dbt-compatible); Marketing Data Governance — taxonomy, naming, data-quality rules; warehouse and storage; dashboards; AI agent and MCP access to live marketing data; DECS, data engineering as a service on a 2 to 4 week SLA. Who buys it: Economic buyers: CMO, VP Marketing, VP Demand Gen, agency COO and ops leadership Technical evaluators: VP or Director of Marketing Analytics, marketing analysts, data engineering, sometimes IT and security Segments: enterprise brands, mid-market, agencies Verticals: pharma and healthcare, financial services, retail and eCommerce, gaming, agencies Why this role, now Our messaging is not aligned. Positioning, web, sales pitch, product and content each carry a different version of what Improvado is. The market categorizes us as "marketing ETL" while we position as an AI marketing analytics platform. That gap costs us deal quality and price. The category is crowded and moving fast. Battlecards exist but decay, and nobody owns keeping them true. Attribution, incrementality and causal measurement is where deals are won and lost — and it is the hardest thing to argue credibly without hand-waving. Analyst firms are a silent blocker. When an enterprise buyer asks Gartner or Forrester about Improvado, there is no briefed narrative waiting for them. You would not start from a blank page. We already have a positioning registry, roughly 11 documented buyer personas, a pain-point and value-prop library, competitor intel reports and about 10 battlecards. They are inconsistent and under-used. Your first job is to make one version true and make people use it. What you'll own Positioning and messaging. Core positioning, category framing and message hierarchy across ICPs and personas. ICP and persona documentation that is used, not filed. The messaging layer of new product and feature launches, including the internal rollout that makes the field able to sell it. Competitive intelligence and win/loss. A structured win/loss interview program with quarterly readouts. Living battlecards. Monitoring competitor positioning, pricing and product moves, and driving our counter-positioning. Sales enablement. The core pitch narrative, demo storyline and objection-handling framework. The messaging components of new-rep onboarding. A standing weekly cadence with Sales leadership — not quarterly check-ins. Direct support on competitive and enterprise deals: RFPs, security and technical evaluations, displacement plays. Market and analyst relations. The Improvado narrative for Gartner, Forrester and category influencers, so that a buyer's analyst call becomes an accelerator rather than a blocker. Feeding structured market and buyer insight back into product prioritization. What we're looking for 4 to 8 years in product marketing, or an equivalent blend of product marketing with marketing analytics, marketing or data ops, sales engineering, analytics consulting, or product management on a data product. Category fluency in marketing data and measurement: attribution models, incrementality testing, MMM, data governance and taxonomy, warehouses and ETL/ELT — including where each is honestly weak. B2B SaaS sold to marketing or data buyers. Marketing analytics, martech, measurement, CDP, BI and data-infrastructure vendors are the reference profile. Proof you have shipped, not just documented: positioning that changed the website and the pitch, battlecards reps actually opened, a win/loss program that survived past its second quarter. Writing that survives contact with a skeptical technical buyer — claim and evidence, not adjective stacking. Comfort operating close to Sales: weekly cadence, deal reviews, live calls, direct feedback. Nice to have: hands-on SQL, dbt or BI, enough to validate a claim yourself. Experience marketing AI capabilities without hype. Analyst-relations experience. Agency-side or enterprise-brand background. Vertical depth in pharma and healthcare, financial services, retail and eCommerce, or gaming. Not a fit if: your product marketing has been mostly launch logistics and content calendars; you need a fully staffed team and a finished brand system to be effective; you are uncomfortable being told in a deal review that your messaging did not work. How we measure success Win rate in competitive deals against our top 3 named competitors, baseline set in month 1. Stage-to-stage conversion on open opportunities, particularly discovery to demo to proposal. Time-to-first-deal for new reps. Field adoption of enablement assets — measured, not assumed. Win/loss program running on cadence, with themes that visibly change product and GTM decisions. Message consistency: a quarterly audit across web, deck, product UI and content. What We Offer Remote-first environment Competitive compensation Medical and dental benefits 401K plan Unlimited PTO Paid holidays Professional development reimbursement

Location: Gurugram, Haryana, India NEOLYTIX Management Trainee, RCM Revenue Cycle Management  |  Full-Time Opportunity  |  Gurugram DEPARTMENT Revenue Cycle Management LOCATION Gurugram (Onsite) SHIFT US Shift (5:00 PM–2:00 AM IST) ⚠  US Shift: This role operates on a US-aligned schedule, 5:00 PM to 2:00 AM IST, 5 days a week, onsite at our Gurugram office. Please apply only if you can fully commit to this schedule. ⚠  Eligibility Gate: Open to 2025 and 2026 graduates. Candidates who completed graduation in 2024 may apply and will be considered on a case-by-case basis, subject to approval. Candidates currently pursuing their degree or who graduated before 2024 are not eligible. The 6-Month Learning Journey Joining Neolytix as a Management Trainee, RCM is a full-time opportunity that begins with a structured 6-month learning journey. You are not thrown on the floor from day one. You will be trained, assessed, and made ready for live operations before you independently handle client work. Every stage of the journey is designed to build your skills progressively. Phase 1 Classroom Training 8 to 12 Days (Max 14) Structured instructor-led sessions covering US healthcare, medical billing, coding basics, and RCM workflows. Your LOB is decided within the first 2 to 3 days based on your performance, knowledge check, and operations team input. Phase 2 Operations Readiness Training 8 to 12 Days You move to the floor alongside senior team members and trainers. You apply classroom learning in a supervised, live operations environment with ongoing assessments. Phase 3 Production Ramp-Up 4 Weeks You begin handling real client work under close supervision. Accuracy, speed, and process adherence are tracked. Performance here determines your readiness to go live independently. Phase 4 Go Live Full Production You are cleared for independent production on your assigned LOB. This marks your transition from trainee to fully operational team member. Throughout the 6 months, there will be several assessments to evaluate your skill development. Your training path and LOB may be refined based on these assessment outcomes. Career Path Neolytix promotes from within. Here is where this journey takes you: Management Trainee Associate 1 Associate 2 Senior Associate 1 QA / SME About the Role Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States. We are building our next generation of RCM professionals through this full-time opportunity and we are looking for fresh graduates who are motivated, disciplined, and ready to build a real career in US healthcare operations. Revenue Cycle Management is how US healthcare providers get paid for the services they deliver. As a Management Trainee, you will be assessed, trained, and placed into one of three core RCM functional areas based on your skills and performance during the first days of training. Your LOB is not a default assignment. It is matched to where you will thrive. The Three RCM Areas Charge Posting & Payment Posting Translating patient services into medical billing codes and submitting claims to insurers, plus recording and reconciling payments received. Requires speed, accuracy, and coding discipline. Accounts Receivable (AR) Following up on submitted claims, resolving denials, and ensuring payments are collected from insurance payers. Requires analytical thinking, persistence, and clear communication. Credentialing Enrolling healthcare providers with insurance payers so they can legally bill for services. Covers CAQH, PECOS, payer portals, expirables, and compliance. Requires strong process discipline and attention to deadlines. Your LOB assignment is made within the first 2 to 3 days of classroom training, based on your knowledge check scores and the evaluation of the operations team. Once assigned, your entire training is aligned to that LOB. Key Responsibilities Attend and complete all classroom training modules within the defined timeline, meeting assessment benchmarks at each stage. Commit to the LOB assigned to you and engage fully in the training path designed for that functional area. Apply classroom learning during operations readiness training under the supervision of senior team members and trainers. Meet accuracy and productivity benchmarks during the 4-week production ramp-up before going live independently. Support team leads and senior specialists in achieving client SLAs and compliance targets once on the floor. Continuously learn and adapt to US payer requirements, billing rules, and client-specific workflows. Demonstrate consistent progress through assessments to qualify for transition to Associate 1. What You Bring Must-Have Bachelor's degree in any discipline, fully completed. Candidates currently pursuing a degree or with an incomplete graduation are not eligible. Graduated in 2025 or 2026. Candidates from 2024 will be considered on an exceptional basis only. Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent board). Minimum 70% aggregate in graduation. Excellent spoken and written English. You will be trained on and operate in live US healthcare processes. Basic proficiency in MS Excel and MS Word. Full commitment to the US shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Preferred Schooling from Delhi NCR or Tier 1 or Tier 2 cosmopolitan cities. Science or Commerce with Mathematics background (B.Sc, BCA, BBA, B.Com, or similar). Any internship or prior exposure to US healthcare, medical billing, or BPO operations. Eligibility Criteria Education: Bachelor's degree, any discipline, fully completed. No exceptions for incomplete or in-progress degrees. Batch: 2025 and 2026 graduates are the primary eligible batch. 2024 graduates may be considered on an exceptional basis subject to thorough review and approval. Academic Scores: Minimum 70% aggregate in 12th grade (CBSE, ICSE, or equivalent) and minimum 70% in graduation. Communication: Excellent spoken and written English is mandatory. Communication below this standard will not progress past the assessment stage. Systems: Basic MS Excel and MS Word. Comfortable learning new billing and EHR software during training. Shift: 5:00 PM to 2:00 AM IST, onsite in Gurugram, 5 days a week. Non-negotiable. Notice Period: Immediate joiners strongly preferred. Performance Expectations During the Learning Journey Assessment pass rate: minimum passing threshold on every module assessment throughout classroom and OJT phases. Attendance: full attendance during all training phases is expected without exception. Assignment completion: all practice tasks and training exercises completed on time. Ramp-up accuracy: error rate within acceptable threshold during the 4-week production ramp-up. Production readiness: cleared for independent live work by end of the learning journey. Post Go Live Daily productivity: meet case or task targets for the assigned LOB consistently. Quality: accuracy rate maintained within client and internal benchmarks. SLA contribution: support team-level SLA compliance on assigned client accounts. Hiring Process Stage 1: Resume Screening. Verified against eligibility criteria: graduation year, degree completion, 70% score thresholds, and shift readiness. Stage 2: Pre-Hire Assessment. Aptitude, comprehension, and communication test conducted at the Gurugram office. Evaluates English proficiency, analytical basics, and role readiness. Stage 3: Technical Interview. Interview with the Training Department to assess learning ability, communication standard, and initial LOB suitability. Stage 4: Counseling Session. Shortlisted candidates attend a session with the Analytics and Operations team to fully understand the role, the learning journey, the shift, and career expectations before a final decision is made. Stage 5: Offer. Benefits & Perks Group Health Insurance: Medical insurance coverage. Complimentary Dinner: One meal provided during shift hours at the Gurugram office. Cab Facility: Two-way pick-up and drop for the night shift. Why Join Neolytix Structured Learning, Real Work 6 months of structured training before going live on client accounts, not tutorials, not simulations. You build real skills on real processes. Defined Career Ladder Management Trainee to Associate 1 to Associate 2 to Senior Associate to QA or SME. Your pace is driven by your performance. US Healthcare Exposure Work on live US client accounts from day one of going live. The domain experience you build here is globally relevant and career-defining. 270+ Provider Network Join a team serving over 270 US healthcare provider organizations across hospital systems, clinics, and specialty practices.

Location: Riyadh, KSA Workplace: onsite We're looking for an  Information Security Specialist (GRC) to join Tabby! The successful candidate will independently execute governance, risk, and compliance activities across the Tabby's information security programme. Key Responsibilities Information Security Governance Maintain and update the information security governance framework documentation, policy library, and associated standards and procedures. Draft and revise information security policies, standards, and baselines, ensuring alignment with applicable regulatory requirements and business objectives. Monitor and track changes in legal, regulatory, and contractual requirements affecting information security (SAMA CSF, PDPL, NCA ECC, PCI-DSS), updating the compliance register accordingly. Maintain and update role and responsibility matrices (RACI), information security governance committee documentation, and reporting packs. Coordinate security governance committee meetings — preparing agendas, minutes, and action tracking. Produce internal and external communication materials related to information security governance, policies, and programme updates. Information Risk Management Execute information security risk assessments independently, applying the organization's risk assessment methodology and producing complete risk registers with identified threats, vulnerabilities, likelihood, impact, and treatment plans. Maintain and update the information asset register — tracking asset owners, classifications, and associated risk profiles. Lead business impact assessment (BIA) data collection activities, coordinating with asset owners and business units to capture accurate recovery objectives and criticality ratings. Conduct control effectiveness evaluations for key information security controls, documenting findings and escalating gaps to the Lead for treatment. Coordinate third-party information security risk assessments — preparing assessment questionnaires, reviewing vendor responses, and producing risk summaries. Integrate risk and vulnerability data into procurement reviews, project onboarding, and change management processes. Prepare periodic risk reports for senior review, highlighting emerging risks, significant changes in the risk profile, and the status of risk treatment actions. Compliance & Programme Development Monitor the organization's compliance posture against SAMA CSF, NCA ECC, PDPL, ISO 27001, and PCI-DSS — tracking control status, identifying gaps, and coordinating remediation. Coordinate internal and external audit activities — gathering evidence packages, liaising with auditors, tracking findings, and monitoring remediation progress. Support the preparation of regulatory submissions, self-assessments, and compliance attestations required by SAMA, NCA, and PCI Council. Maintain and enhance the security awareness programme — developing training materials, scheduling communications, and tracking completion metrics. Monitor KPIs and KRIs for the information security programme, preparing accurate and timely dashboards for senior management review. Support the integration of information security requirements into procurement, project management, and change control processes. Cross-Functional & General GRC Support Maintain the information security policy, standard, and procedure library — managing version control, review cycles, and distribution. Support information security initiatives across business and technology teams, providing GRC subject matter expertise on projects and change programmes. Conduct information classification reviews and document security requirements for key business and IT projects. Deliver information security awareness sessions and materials to targeted staff groups. Provide analytical support for GRC team reporting, data gathering, and programme tracking activities. Skills, Knowledge and Expertise Bachelor's degree in Information Technology, Computer Science, Software Engineering, Cybersecurity, Risk Management, or a related field. 1–3 years of professional experience in information security governance, risk management, compliance, or a closely related field. Hands-on experience with risk assessment execution, policy development, or compliance monitoring is required. Prior exposure to SAMA CSF, ISO 27001, PDPL, or NCA ECC requirements is a strong advantage. Experience in a regulated Fintech or banking environment is preferred. ISO 27001 Foundation or Lead Implementer (preferred). CompTIA Security+ or equivalent. Working toward CRISC (Certified in Risk and Information Systems Control) or CISM. Benefits We are an international team of inspired professionals located all over the globe. We  have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees. Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone. You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region We offer you relocation support as well as we guide you through all the process. We’ll set you up with the devices required for your work.

Location: Dubai, UAE Workplace: onsite About the Role At Tabby, the LLM (Large Language Model) Agent handles most transactional contacts. What reaches a human is the hard part: judgment, research, empathy, and landing on a resolution the customer accepts as fair. This role owns how well we do that. You define what a good customer conversation looks like and you build the capability across our managers to deliver it consistently. One question sits behind every conversation we look at: did we exhaust the opportunity to serve this customer. The work happens through our Leaders. You build their ability to see the missed opportunities inside their own teams' conversations, and you hold them accountable for acting on them. Key Responsibilities Customer Centricity Standard Define what a good customer conversation looks like and keep it to a short set of criteria. Evaluate on a single judgement per interaction: did it meet the standard, and if not, which of three to five reasons explains it. Keep the standard current as products, policies, and customer journeys change. Manager Enablement Set the customer centricity standard and equip Team Leaders and Operation Managers to apply it with their teams. Run ticket-solving sessions with managers to surface the opportunities they walk past. Assess how Team Leaders coach their agents, using LLM analysis. Coaching of agents sits with the Team Leaders. This role makes sure that coaching is good. CSAT Own the diagnosis of CSAT: what drives it, where it breaks, and who fixes it. Build the ability to recover CSAT even on outcomes the customer will not like. Split detractors into skill, will, or product and uncontrollable, so every point has a cause and an owner. Report blended CSAT and controllable CSAT as two separate numbers. Route product-driven dissatisfaction to product owners via the Experience Leads. LLM Quality Own the LLM Quality Team, which runs checklists, per-conversation evaluation, and structured feedback into LLM agent “guidance” or prompt. Specialize evaluators by product stream and pair them with the Experience Leads. Maintain the LLM evaluation model separately from the human one, where LLM Agent checkers are more detailed, while human quality is outcome driven. Analysis & Insight Work across everything we have on the customer: evaluation results, CSAT and DSAT verbatims, VoC, complaints, escalations, repeat contacts, and the conversations themselves. Dissect the data, and work with Analytics and with the analyst in the function to get what you need. Turn findings into refreshers, training triggers, and process changes with named owners and dates. Measure the function on whether a driver actually moved. Build a small team of high-skill owners with real accountability for outcomes. Skills, Knowledge & Expertise Experience coaching people to win customers over, in telesales, retail, hospitality, or service recovery. Not so much a checklist owner. Rather a sales coach. We have the product that we have to sell - the agents must be fluent in making the customers satisfied with the outcome regardless of excuses. Data fluent. You can take a large dataset, dissect it, and explain what it means without someone translating it for you. Comfortable working across large datasets and dashboards. Calm and measured. A track record of leading change that met resistance and made it stick. Able to hold a position with senior stakeholders on evidence, and change it when the evidence changes. 7+ years in CX, service, or sales coaching leadership, with real ownership of outcomes. Comfortable working in an LLM-heavy environment.

Location: Riyadh, KSA Workplace: onsite BNPL businesses don't run on a single core system — they run on a chain of vendors: KYC providers doing identity checks in milliseconds, bureau data feeding underwriting decisions, processors moving money at checkout, and collections agencies chasing missed payments on our behalf. When any link in that chain fails, it isn't an internal inconvenience — it's a customer who can't check out, a credit decision made on bad data, or a regulator asking why a critical service went down with no warning. As Vendor Risk Manager, you will own our third-party risk program end to end, from the first due diligence questionnaire to the day a vendor is offboarded. You will be the person who can tell leadership, in plain terms, which vendors carry the most risk and why, and you will make sure vendor failures never become customer failures. Key Responsibilities Due Diligence & Onboarding Run due diligence on new vendors before contracts are signed, including financial health checks, SOC 2 / ISO 27001 review, breach history, and subprocessor mapping. Issue a clear risk rating for every prospective vendor, with conditions attached rather than a simple pass or fail, covering KYC, identity verification, fraud detection, credit bureau, payment processing, card issuing, banking, and collections partners. Sit inside the contracting process with Legal and Procurement to secure the terms that matter: audit rights, breach notification windows, data localization commitments, exit assistance clauses, and SLAs tied to real penalties. Risk Assessment & Ongoing Monitoring Own vendor risk assessments across our active third-party portfolio, prioritizing critical and high-risk vendors for annual deep-dive reviews. Build and run tiered monitoring cadences — quarterly for critical vendors such as KYC, payment processing, and banking partners, annual for the rest — tracking control drift, subprocessor changes, and adverse media. Maintain the concentration risk and critical-vendor register, and be ready to explain single points of failure, such as one bureau covering the majority of underwriting volume, and what the contingency plan actually is. Cross-Functional Partnership Work with Product before new vendor integrations go live — you're in the room when a new checkout partner or fraud model vendor is being evaluated, not brought in after the contract is signed. • Prepare vendor risk reporting for the Risk Committee and Board, translating control gaps and incident trends into decisions leadership can act on. Offboarding & Exit Management Manage the offboarding process for exited vendors, confirming data deletion, access revocation, and transition continuity for anything customer-facing. Ensure regulatory and contractual exit obligations are met and documented, particularly for vendors classified as critical or important. Skills, Knowledge & Expertise 3–4 years in third-party risk management, vendor risk, or operational risk, ideally at a payments company, lender, bank, or fintech where vendor failure has direct customer or regulatory consequences. Working knowledge of NIST CSF, ISO 27001, SOC 2, and standardized assessment tools like SIG or CAIQ — you know how to read a SOC 2 report and spot what's missing, not just file it away. Familiarity with the regulatory landscape vendors sit inside: consumer credit rules, data privacy obligations (GDPR/CCPA depending on footprint), PCI-DSS for anything touching card data, and outsourcing/operational resilience expectations for critical third parties. Comfort negotiating directly with vendors — you've pushed back on a processor's standard MSA, gotten a fraud vendor to commit to a real SLA, and know when “our legal team will follow up” means the deal needs to walk. Ability to translate risk findings for people who don't think in risk terms, including explaining to a commercial lead why a cheaper KYC vendor isn't worth the onboarding delay it will cause six months later. Strong analytical skills with the ability to interpret vendor performance and control data to support operational decisions. Excellent communication and interpersonal skills, with the ability to interact effectively across all levels of the organization. Full professional proficiency in English required; Arabic is a plus. Nice to have: Direct BNPL or consumer credit experience — you've worked with bureau data, alternative credit scoring vendors, or collections agencies specifically. Hands-on experience with a GRC platform such as OneTrust, ProcessUnity, or Archer for assessment workflows and vendor inventory. CTPRP, CRISC, CISA, or CISM certification.

Location: Mexico Position Summary: The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities. This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members. Core Responsibilities: 1. Clinical Trial Opportunity Identification & Pipeline Development.  Systematically identify new clinical trial opportunities through: o ClinicalTrials.gov o GlobalData o Sponsor and CRO websites o Industry portals and targeted search strategies  Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on: o Study status o Sponsor/CRO o Therapeutic area o Phase and timelines  Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas. 2. Sponsor & CRO Intelligence and Evaluation.  Conduct structured due diligence on Sponsors/CROs, including: o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions) o Therapeutic area strategy and pipeline depth o Historical trial execution patterns and site selection tendencies  Generate Sponsor profiles to guide prioritization and outreach strategy. 3. Study Feasibility Pre-Assessment (Non-Financial).  Perform early-stage study evaluation to determine organizational fit: o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry) o Investigational product type (drug, device, biologic) o Study phase (priority on Phase II–IV)  Analyze protocol-level elements: o Inclusion/exclusion criteria o Visit schedules and procedural burden o Study design complexity  Translate findings into actionable go/no-go recommendations for internal stakeholders. 4. Investigator & Patient Population Matching.  Conduct targeted research to align studies with: o Investigator expertise o Existing and potential patient populations o Diagnosis mapping using ICD frameworks  Support identification of high-probability enrollment scenarios based on: o Disease prevalence o Site capabilities o Historical performance indicators 5. Strategic Intelligence & Market Analysis.  Monitor and interpret trends across therapeutic areas: o Emerging indications o Sponsor investment patterns o Competitive site activity  Analyze datasets and visual trends to: o Identify high-value therapeutic opportunities o Provide strategic recommendations to leadership  Produce insight summaries and pipeline reports for executive review. 6. Targeted Outreach Strategy Development.  Develop highly tailored outreach approaches for Sponsors and CROs: o Align messaging with:  Study protocol specifics  Investigational product characteristics  Target patient populations o Customize communication based on stakeholder type:  Sponsor executives  Clinical operations teams  CRO representatives  Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit. 7. Contact Identification & Relationship Mapping.  Identify and validate key decision-makers using: o LinkedIn o GlobalData o Sponsor/CRO websites o RocketReach o Advanced search methodologies  Build and maintain a clean, structured contact database for outreach execution. 8. SOP Adherence & Operational Compliance.  Execute all responsibilities in strict accordance with organizational SOPs: o Naming conventions o Documentation standards o Workflow processes  Ensure audit-ready documentation of all pipeline activities and evaluations. Required Skills & Technical Proficiency: Systems & Tools.  Advanced proficiency in: o Microsoft Excel (trackers, data analysis, pipeline management) o Microsoft Word o G-Suite (Docs, Sheets, Drive) o SharePoint & OneDrive o Microsoft Outlook o Dropbox o Microsoft Teams / Zoom Core Competencies:  Strong analytical capability (data interpretation, pattern recognition, trend analysis)  High attention to detail and organizational discipline  Ability to synthesize complex clinical and market data into clear recommendations  Strong written and verbal communication skills  Research-driven mindset with structured, repeatable workflows  Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures Preferred Qualifications:  Experience in clinical research, CROs, or healthcare business development  Familiarity with: o Clinical trial design and phases o ICD coding systems o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions  Experience using clinical intelligence platforms and pipeline tools Key Performance Indicators (KPIs):  Volume and quality of identified trial opportunities  Pipeline growth rate and alignment with organizational priorities  Accuracy and depth of Sponsor and study evaluations  Conversion of identified opportunities to feasibility engagement  Quality and effectiveness of targeted outreach strategies  Timeliness and completeness of pipeline tracking and reporting Role Boundaries (Explicit Exclusions):  No responsibility for: o Budget development o Contract negotiation o Financial feasibility analysis Position Impact: This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:  Secure high-quality studies  Optimize enrollment potential  Align with Sponsors that match long-term growth strategy