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Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry helps over 4 million developers understand and resolve issues in their applications. Behind every error, performance trace, replay, and log is a large-scale data platform responsible for storing, querying, and analyzing massive volumes of telemetry data. We're looking for an Engineering Manager to lead our Events Analytics Platform (EAP) team, which builds and operates the distributed data systems powering Sentry's products. The team manages petabytes of data and develops high-performance analytical infrastructure using technologies like ClickHouse, enabling fast, complex queries across billions of records. As Sentry grows, so do the technical challenges. The team is evolving its storage and query infrastructure to support increasing data volumes, more complex analytical workloads, and unified access to different types of telemetry data. EAP also provides the data foundation for Seer, Sentry's AI-powered debugging agent, enabling AI systems to access the production context needed to investigate and resolve issues. In this role, you'll lead a team of engineers tackling complex distributed systems challenges while balancing architectural improvements with the reliability and performance of production systems. You'll bring strong technical judgment, guide engineering decisions, and work closely with product engineering teams to build capabilities that directly impact the developer experience. This is an opportunity to lead a critical part of Sentry's infrastructure, solve challenging problems at scale, and shape how developers and AI-powered tools interact with application data. WHAT YOU'LL DO - Lead and develop a team of engineers working on large-scale distributed data systems, fostering technical excellence, ownership, collaboration, and professional growth. - Drive technical execution and architectural decisions across EAP's storage and query infrastructure, balancing scalability, reliability, performance, and long-term maintainability. - Build and evolve analytical data systems supporting complex queries, high-throughput workloads, and efficient access to petabytes of event data. - Guide the evolution of EAP's architecture, including query optimization, storage and compute separation, and the unification of different event types into a common analytical platform. - Own the operational health of the platform, leading efforts to improve reliability, troubleshoot production issues, manage incidents, and address scaling challenges. - Partner with product engineering teams to understand their technical requirements, make informed tradeoffs, and deliver platform capabilities that support new product experiences. - Support Sentry's AI-powered capabilities by ensuring the platform efficiently serves the analytical workloads and production context required by Seer and other AI-driven experiences. - Set clear priorities and drive projects from design through production, helping the team execute effectively while managing competing technical and product needs. YOU'LL LOVE THIS JOB IF YOU - Enjoy leading engineers while staying closely involved in technical discussions, architecture, and complex problem-solving. - Get excited about building and operating large-scale distributed systems where performance, reliability, and efficiency matter. - Have a strong interest in analytical databases, storage engines, query systems, and the engineering challenges behind processing massive volumes of data. - Like working through difficult technical tradeoffs and turning ambiguous requirements into practical engineering solutions. - Take pride in building reliable production systems, understanding how they behave under load, and continuously improving their performance. - Enjoy collaborating with product engineering teams and understanding how infrastructure decisions influence the end-user experience. - Want to lead a team whose work directly supports Sentry's core products and growing AI-powered capabilities. QUALIFICATIONS - Significant professional software engineering experience, including experience managing and developing engineers, leading technical projects, and driving engineering execution. - Strong technical background in distributed systems, data infrastructure, analytical databases, or large-scale backend systems. - Hands-on experience building, scaling, or operating complex data-intensive systems, with depth in at least one of the following: - Analytical database infrastructure: Operating, scaling, optimizing, or maintaining OLAP systems such as ClickHouse, Apache Pinot, Apache Druid, or similar technologies in production. - Complex distributed data platforms: Designing and building sophisticated systems using analytical databases or distributed storage technologies as foundational components, with meaningful ownership of the underlying architecture, performance, and reliability. - Experience making architectural decisions and technical tradeoffs involving system scalability, performance, reliability, or operational complexity. - Demonstrated ownership of production systems, including troubleshooting, incident response, performance optimization, and operational improvements. - Experience leading engineering projects from technical design through implementation, deployment, and ongoing operations. - Strong communication and collaboration skills, including the ability to work with cross-functional stakeholders and translate technical requirements into actionable engineering priorities. Bonus points for: - Experience with ClickHouse, Pinot, Druid, or other column-oriented analytical databases. - Experience with query optimization, analytical storage architecture, or high-throughput data processing. - Experience building infrastructure for observability, telemetry, developer tools, or event-driven applications. - Experience working closely with product engineering teams to develop infrastructure supporting customer-facing features. - Proficiency with Python, Rust, or similar backend programming languages. Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's Infrastructure Engineering team focuses on making operating Sentry simple, safe, and seamless for the rest of the engineering organization. The team builds and operates foundational infrastructure, internal control and configuration systems, and the tooling and automation that allow engineers to deploy, manage, and safely operate production services at scale without needing to understand the underlying infrastructure complexity. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the foundational infrastructure, internal control systems, and developer-facing tools that enable Sentry's engineering teams to operate production services safely and efficiently at scale. This team focuses on making infrastructure easier to use and manage through automation, self-service tooling, and software abstractions that reduce operational complexity. You'll be responsible for the team's technical direction, execution, reliability, and growth, while partnering with engineering teams across Sentry to identify and solve shared infrastructure challenges. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its infrastructure and operational model as the company grows. IN THIS ROLE YOU WILL - Lead a team of engineers building and evolving the shared infrastructure, internal control systems, and developer-facing tools that Sentry's engineering teams rely on. - Drive improvements to infrastructure automation, configuration management, production safety, and developer self-service, making complex infrastructure easier and safer to operate. - Define and execute the team's technical roadmap, working with senior engineers to make sound architectural decisions and prioritize investments in reliability, scalability, and operational efficiency. - Develop engineers at different levels through coaching, mentorship, clear expectations, and opportunities for technical growth and ownership. - Build a healthy, high-performing team culture focused on accountability, continuous improvement, and delivering measurable impact. - Partner with Production Engineering, SRE, Developer Infrastructure, and other engineering teams to identify shared infrastructure challenges, establish standards, and improve developer workflows. - Balance operational needs with longer-term platform investments, reducing manual work and building scalable solutions rather than relying on one-off fixes. - Own the reliability, adoption, and ongoing evolution of the team's platforms and tools, ensuring they deliver meaningful value to the engineers who depend on them. YOU'LL LOVE THIS JOB IF YOU - Enjoy building infrastructure platforms and tools that make operating complex production systems simpler for other engineers. - Like solving infrastructure challenges through software engineering, automation, and self-service abstractions rather than relying on manual operations. - Believe in using proven technologies and choosing reliable, maintainable solutions over unnecessary complexity. - Think about scalability, reliability, and cost efficiency from the beginning, and prefer building solutions that serve many engineering teams rather than one. - Enjoy working across engineering organizations, understanding different teams' needs, and influencing technical decisions and platform adoption. - Take pride in developing engineers, building strong teams, and creating opportunities for people to take on greater technical ownership. - Value clear priorities, measurable outcomes, and delivering infrastructure improvements that make a lasting difference. - Want to work on technically challenging infrastructure problems while helping shape the team's long-term direction. QUALIFICATIONS - 10+ years of software engineering experience, ideally with a focus on infrastructure engineering, platform engineering, distributed systems, or infrastructure automation. - 4+ years of engineering management experience, including leading, developing, and growing teams of software engineers. - Experience leading the architecture, development, or evolution of shared infrastructure platforms, internal developer platforms, or distributed production systems. - Strong software engineering foundation, with experience in backend or systems programming languages such as Python, Go, Rust, or similar. - Hands-on technical experience with cloud infrastructure and familiarity with Kubernetes, Terraform or similar infrastructure-as-code tooling, and infrastructure automation. - Experience building or operating production infrastructure, with an understanding of reliability, scalability, operational risk, and incident management. - Demonstrated ability to define technical direction, evaluate architectural tradeoffs, and lead complex engineering initiatives from planning through delivery. - Experience coaching engineers, developing technical leaders, and building healthy, accountable engineering teams. - Strong technical communication skills and a track record of influencing decisions and aligning priorities across engineering teams and leadership. - Comfortable working across organizational boundaries and partnering with infrastructure, platform, and product engineering teams. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.   About the role   When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen. We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire. You’ll lead two teams: - Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly. - Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.   You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve. You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.   What your day could look like - Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift. - Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap. - Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift. - Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them. - Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours. - Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team. - Building Tier 2’s technical capability so more complex issues are resolved quickly and independently. - Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth. - Spending time on farm with customers, with our field reps, and at our R&D farm - Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team. - Working alongside leaders in our other regions, shaping how we do support globally.   Who we're looking for - Experience leading multiple customer-facing teams through other leaders or managers. - Experience in a 24/7, multi-time-zone or technical support environment. - Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function. - Experience with both proactive and reactive customer support models. - A track record of building capability and lifting performance over time. - Experience co-owning strategy and turning it into measurable outcomes. - A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities. - Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support. - The ability to influence leaders and stakeholders outside your reporting line.   You'll crush this role if you - Can think strategically while staying close to customers and operational detail. - Build and grow leaders, not just individual contributors. - Create clarity across teams with different priorities and operating rhythms. - Get stuck into hard problems and build systems that stop them coming back. - Run on data, using it daily to make decisions, spot patterns and improve outcomes. - Care about the whole customer experience, even when parts of it sit outside your direct ownership. - Thrive in speed and ambiguity, and make good calls with half the picture. - Think big but start small, getting a scrappy first version out, testing it and scaling what works. - Are already AI-first, using new tools to make teams faster, sharper and more capable. - Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.   Bonus points if you have - Experience leading a regional or global Customer, Support, Success or Operations function. - Experience leading an overnight or 24/7 function. - Experience with hardware products or field-deployed technology. - An understanding of the farming or livestock industry. - Startup or high-growth experience. - Familiarity with tools like Intercom, Salesforce, or similar. - Experience with AI support tooling and human-in-the-loop workflows. - Experience in agtech.   Why our team loves working at Halter - Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth. - A genuine and shared connection to our mission to make a difference in the world. - The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage. - Our ideas are truly valued, we are able to move fast, and our impact is real. - State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows? - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. - We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. - Delicious snacks and drinks are available for your daily flow.     Our Office First Approach   There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.   We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.   Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.   JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers. About INTERDICT I.N.T.E.R.D.I.C.T. (Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions: Cloudflare Managed Defense (CMD): Network and application security monitoring for 'Under Attack' mitigation support. PhishGuard: Managed email threat detection and response service. Detection Engineering: ML model development and detection optimization. Together, INTERDICT provides comprehensive 24×7×365 protection across email, application, and network threat surfaces. Role Summary As a Senior Response Engineer within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire. Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale. CMDC operates 24×7×365. This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC. Role Responsibilities Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice. Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques. Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting. Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths. Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity. Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting. Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training. Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic. Role Requirements (Must-Have Skills) A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation. Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design. Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security). Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient. Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads. Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks. Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments. Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises. Nice-to-Have Skills Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic). Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs. Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Victoria Remote Worker Workplace: Remote The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero is trusted by millions of small businesses and their advisors around the world. As a Senior Data & AI Governance Specialist, you will help shape how we manage data as a strategic asset and govern AI responsibly, so our teams can innovate with confidence and our customers can continue to trust us with what matters most. Reporting to the Director of Data & AI Governance, you will move well beyond traditional compliance to provide hands-on enablement services that bridge the gap between policy and practice. This is a role where you will partner with teams across the business to co-design pragmatic data and AI governance approaches that tackle real-world challenges like bias, transparency, and explainability. You will advise decision-makers on where to set governance guardrails so that Xero teams are empowered to experiment and build safely, consistent with our Responsible Data Use Commitments. The team and how they connect You will join the Data & AI Governance team, which sits within Xero’s Legal function. The team works closely with Product, Privacy, Security, Regulatory, Risk, and Government Relations to ensure data and AI practices across the business are robust, responsible, and deliver customer trust. Together, you will build governance that is both rigorous and genuinely useful for the teams relying on it. Initially, the role will focus on - Evolving Xero’s privacy, data and AI governance frameworks to enable rapid, responsible data use and AI adoption and deployment across the business - Partnering with cross-functional teams to translate governance policies and requirements into practical, user-friendly guidance at scale and support their adoption - Delivering high-impact literacy programmes and tailored educational resources that uplift data and AI capability across Xero - Working with Regulatory, Privacy, and Risk functions to keep Xero ahead of evolving legislation and customer expectations in the data and AI space Where and how you can work This role is open to candidates based in Melbourne, Sydney, Auckland, or Wellington, with fully remote working also available for candidates within three hours of the AEST time zone across Australia and New Zealand. Xero offers flexible and hybrid working arrangements. For hybrid team members, our boost days bring the team together in person for connection and collaborative work, with the rest of the week flexible to suit how you work best. Here are some of the things we’re looking for - You bring deep knowledge of data governance frameworks and practices, including experience setting up stewardship models, governance forums, and supporting tooling such as data catalogues and data quality platforms - Your recent hands-on experience in AI governance means you can confidently understand AI systems, and navigate the ethical, regulatory, and operational challenges of responsible AI at scale - You have worked with engineers and other technical experts, giving you technical depth in areas like data architecture, quality and lineage and hands on experience bridging policy and technical implementation - Translating complex regulatory and policy requirements into clear, actionable guidance for diverse audiences is something you do well and enjoy - you are comfortable explaining governance concepts to technical SMEs, and technical concepts to policy stakeholders - Colleagues describe you as someone who builds trust quickly, communicates with clarity, and has the courage to raise and work through difficult topics - Familiarity with regulations such as GDPR, the EU AI Act, and CCPA, and certification frameworks such as ISO 27001/SOC2 strengthens your approach to governance design - A growth mindset and a genuine drive to Go Further means you are always looking for ways to automate, improve, and share what you learn with the people around you Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Singapore Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are a team from UC Berkeley, Cornell, SJTU, Cambridge, and NUS, with broad industry experience from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We're looking for an experienced Staff Software Engineer to help shape our technical direction, solve complex engineering challenges, and elevate how our teams build software. This role is ideal for a seasoned engineer who combines deep technical expertise with strong architectural judgment, excellent problem-solving skills, and the ability to lead through influence. This is a full-time, hybrid position to support close cross-functional collaboration. Day in the Life: Lead complex engineering initiatives, coordinating work across engineers and AI coding agents to ensure high-quality, predictable delivery. Own squad architecture and technical direction, designing scalable solutions and reusable components. Drive engineering excellence through design reviews, code quality, system reliability, and continuous improvement. Design and improve AI-augmented engineering workflows, including code generation, testing, and documentation. Partner with Engineering, Product, and cross-functional teams to translate business needs into effective technical solutions. Mentor engineers, resolve complex technical challenges, and influence engineering practices across teams. Who You Are: 10+ years of experience building, architecting, and scaling production software systems. Deep expertise in at least one programming language (JavaScript/TypeScript, Python, Java, Go, Ruby, PHP, C#, etc.), with the ability to adapt across different technology stacks. Strong computer science fundamentals, excellent problem-solving skills, and sound architectural judgment. Proven ability to lead complex engineering initiatives, coordinate work across engineers, and drive predictable delivery. Experience designing scalable, reusable solutions and making sound technical trade-offs between short-term needs and long-term value. Familiarity with AI-assisted development tools and AI-augmented engineering workflows. Strong technical leadership and communication skills, with the ability to mentor engineers and influence cross-functional stakeholders. Experience owning production systems, overseeing deployments, and driving system reliability and continuous improvement. Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Nice to Have: Experience with Ruby on Rails or Node.js. Experience with both is a plus. Familiarity with React, TypeScript, PostgreSQL, MongoDB, and Redis. Experience with AWS, Terraform, microservices, and distributed systems. Experience working with globally distributed engineering teams across multiple time zones. What We Offer: Hybrid setup/WFH schedule Monthly salary paid directly to your bank account Health insurance coverage Flexible paid time off (PTO) Flexible working hours Observance of Singapore public holidays Company-provided work device CPF contributions and tax processing handled by Workstream Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Shanghai and Chengdu Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Grow With Us We are a team from UC Berkeley, Cornell, SJTU, Cambridge, and NUS, with broad industry experience from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We're looking for an experienced Staff Software Engineer to help shape our technical direction, solve complex engineering challenges, and elevate how our teams build software. This role is ideal for a seasoned engineer who combines deep technical expertise with strong architectural judgment, excellent problem-solving skills, and the ability to lead through influence. This is a full-time, hybrid position requiring 1 day per week in the office to support close cross-functional collaboration. Day in the Life: Lead complex engineering initiatives, coordinating work across engineers and AI coding agents to ensure high-quality, predictable delivery. Own squad architecture and technical direction, designing scalable solutions and reusable components. Drive engineering excellence through design reviews, code quality, system reliability, and continuous improvement. Design and improve AI-augmented engineering workflows, including code generation, testing, and documentation. Partner with Engineering, Product, and cross-functional teams to translate business needs into effective technical solutions. Mentor engineers, resolve complex technical challenges, and influence engineering practices across teams. Who You Are: 10+ years of experience building, architecting, and scaling production software systems. Deep expertise in at least one programming language (JavaScript/TypeScript, Python, Java, Go, Ruby, PHP, C#, etc.), with the ability to adapt across different technology stacks. Strong computer science fundamentals, excellent problem-solving skills, and sound architectural judgment. Proven ability to lead complex engineering initiatives, coordinate work across engineers, and drive predictable delivery. Experience designing scalable, reusable solutions and making sound technical trade-offs between short-term needs and long-term value. Familiarity with AI-assisted development tools and AI-augmented engineering workflows. Strong technical leadership and communication skills, with the ability to mentor engineers and influence cross-functional stakeholders. Experience owning production systems, overseeing deployments, and driving system reliability and continuous improvement. Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Nice to Have: Experience with Ruby on Rails or Node.js. Experience with both is a plus. Familiarity with React, TypeScript, PostgreSQL, MongoDB, and Redis. Experience with AWS, Terraform, microservices, and distributed systems. Experience working with globally distributed engineering teams across multiple time zones. What We Offer: A mission-driven and value-based company dedicated to empowering deskless workers and local businesses An early employee opportunity at a Series B hyper-growth startup Work with the founding team and industry veterans to accelerate your career Competitive salary and equity Comprehensive health coverage In-office amenities and stocked kitchen Flexible PTO Hybrid Office/WFH schedule Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: London; Belgrade; Ireland Keeping a crawler running is not the same as keeping it productive. Queues can grow while servers look healthy, and a small change can become a fleet-wide bottleneck. On Perplexity's Crawler team, you'll improve throughput, plan capacity, and build operational reliability through safer deployments, better observability, and durable fixes. Responsibilities - Operate and optimize Kubernetes workloads and supporting infrastructure for crawler services, including fetching and rendering fleets. - Build and maintain infrastructure as code and CI/CD pipelines, with safe rollouts, validation, and fast rollback. - Define SLOs and build monitoring, alerting, and observability for availability, latency, throughput, and resource saturation. - Own capacity planning and resource efficiency; diagnose queue backlogs, network failures, and resource bottlenecks with service owners. - Participate in the team's on-call rotation, lead incident response, and turn blameless postmortems into durable reliability improvements. - Write production software to automate diagnosis and routine remediation, with validation and approval gates for high-impact actions. Qualifications - 5+ years of experience in SRE, production engineering, or infrastructure-heavy backend roles, with strong programming skills in Python, C++, Rust, or Go. - Hands-on experience with cloud infrastructure, production Kubernetes, infrastructure as code such as Terraform, and automated deployment workflows. - Strong Linux and networking fundamentals, including TCP/IP, DNS, TLS, HTTP, and load balancing. - Experience building observability with tools such as Datadog, Prometheus, or Grafana, and using SLOs to guide reliability improvements. - Proven experience diagnosing distributed-system failures, leading production incidents, and improving system performance or resource efficiency. Nice to have - Experience operating web crawlers, search infrastructure, or browser fleets at scale. - Experience with distributed queues, backpressure, workload isolation, or multi-region recovery.

Location: London; Belgrade; Ireland Keeping a crawler running is not the same as keeping it productive. Queues can grow while servers look healthy, and a small change can become a fleet-wide bottleneck. On Perplexity's Crawler team, you'll improve throughput, plan capacity, and build operational reliability through safer deployments, better observability, and durable fixes. Responsibilities - Operate and optimize Kubernetes workloads and supporting infrastructure for crawler services, including fetching and rendering fleets. - Build and maintain infrastructure as code and CI/CD pipelines, with safe rollouts, validation, and fast rollback. - Define SLOs and build monitoring, alerting, and observability for availability, latency, throughput, and resource saturation. - Own capacity planning and resource efficiency; diagnose queue backlogs, network failures, and resource bottlenecks with service owners. - Participate in the team's on-call rotation, lead incident response, and turn blameless postmortems into durable reliability improvements. - Write production software to automate diagnosis and routine remediation, with validation and approval gates for high-impact actions. Qualifications - 5+ years of experience in SRE, production engineering, or infrastructure-heavy backend roles, with strong programming skills in Python, C++, Rust, or Go. - Hands-on experience with cloud infrastructure, production Kubernetes, infrastructure as code such as Terraform, and automated deployment workflows. - Strong Linux and networking fundamentals, including TCP/IP, DNS, TLS, HTTP, and load balancing. - Experience building observability with tools such as Datadog, Prometheus, or Grafana, and using SLOs to guide reliability improvements. - Proven experience diagnosing distributed-system failures, leading production incidents, and improving system performance or resource efficiency. Nice to have - Experience operating web crawlers, search infrastructure, or browser fleets at scale. - Experience with distributed queues, backpressure, workload isolation, or multi-region recovery.

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site. This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager. The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams. The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions. The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager. You will work on-site at our Missouri data center location. Core responsibilities Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards. Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager. Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership. Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority. Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards. Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework. Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support. Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations. Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination. Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority. Provide ongoing coaching, training, and performance feedback. Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations. Expected capabilities Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment. Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions. Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters. Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR. Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership. Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability. Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements. Core physical requirements The role requires the ability to perform the following activities, with reasonable accommodation where applicable: Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations. Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads. Work at heights, including ascending and descending ladders and using approved elevated work platforms. Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways. Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure. Handle small components, precision cabling, and connector installations. Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions. Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures. On-call requirement This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines. Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $125,000 — $145,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Formic is looking for an AI and Automation Product Engineer to build internal applications AI-powered tools automations and integrations that solve business problems while owning projects from discovery through deployment and ongoing support.

Location: San Francisco; Austin; New York City Workplace: Hybrid In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both. We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue. You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it. Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small. - Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs. - Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce. - Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results. - Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools. - Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays. - Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly. - Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers. - Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains. - Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce. - Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown. - Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build. - Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows. WHAT SUCCESS LOOKS LIKE In your first 30 days: - Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps. - Write the requirements for the marketing automation platform and start the evaluation. - Agree with Growth on who owns which messages, audiences and sending domains. In your first 60 days: - Select the platform and start implementation with a clear rollout plan. - Publish agreed lifecycle stage definitions and handoff SLAs. - Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report. In your first 120 days: - Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running. - Have scoring and routing meet the agreed speed-to-lead SLA. - Deliver a first attribution model that Marketing, Sales and Finance all use. In your first 6 months: - Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for. - Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion. - Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning. QUALIFICATIONS - 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people. - Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team. - You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync. - Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself. - You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed. - You've built attribution and pipeline reporting that Sales and Finance used to make decisions. - Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result. - Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems. - Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene). - Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements. - Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists. NICE TO HAVE - Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts. - Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay. - Experience deploying AI-native marketing tools or agents in production. - Experience running event and webinar operations, including lead capture and follow-up. - Experience building a marketing operations team from the first hire.

Location: San Francisco; Austin; New York City Workplace: Hybrid In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both. We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue. You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it. Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small. - Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs. - Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce. - Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results. - Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools. - Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays. - Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly. - Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers. - Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains. - Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce. - Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown. - Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build. - Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows. WHAT SUCCESS LOOKS LIKE In your first 30 days: - Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps. - Write the requirements for the marketing automation platform and start the evaluation. - Agree with Growth on who owns which messages, audiences and sending domains. In your first 60 days: - Select the platform and start implementation with a clear rollout plan. - Publish agreed lifecycle stage definitions and handoff SLAs. - Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report. In your first 120 days: - Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running. - Have scoring and routing meet the agreed speed-to-lead SLA. - Deliver a first attribution model that Marketing, Sales and Finance all use. In your first 6 months: - Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for. - Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion. - Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning. QUALIFICATIONS - 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people. - Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team. - You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync. - Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself. - You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed. - You've built attribution and pipeline reporting that Sales and Finance used to make decisions. - Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result. - Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems. - Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene). - Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements. - Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists. NICE TO HAVE - Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts. - Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay. - Experience deploying AI-native marketing tools or agents in production. - Experience running event and webinar operations, including lead capture and follow-up. - Experience building a marketing operations team from the first hire.

Location: Tallinn, Estonia Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Tallinn office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: A Unique Opportunity for a career in a global, fast-growing company. Opportunities to learn and grow through our “ Employee Training & Development program”. Multiple events to bond with the team and the group. Birthday and Loyalty benefits . Stebby Sports Compensation or Confido Health Compensation. Attractive remuneration package based on qualifications and experience. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire Payment System Specialist to join our Finance team in Limassol office! About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Payment System Specialist will have the opportunity to: Act as the primary point of contact for external Payment Service Providers (PSPs), banks, and other payment partners, ensuring smooth day-to-day service delivery and strong business relationships. Manage the onboarding of new PSPs and banking partners, including due diligence, contract coordination, implementation, and ongoing relationship management. Coordinate payment system integrations by gathering business requirements, supporting user acceptance testing , and working closely with IT teams to ensure successful implementation and deployment. Monitor, optimize, and enhance deposit and withdrawal processes to ensure an efficient, secure, and seamless client payment experience. Optimize payment routing and orchestration by monitoring approval rates (ARs), PSP performance, and transaction flows to improve payment success and client experience. Support liquidity management, fund allocation, settlement processes, and payment routing to maximize operational efficiency. Collaborate with the Funding, Customer Support, Finance, Treasury, Compliance, and IT teams to investigate, resolve, and prevent payment-related issues. Identify opportunities to improve payment systems, operational processes, automation, and the overall user experience. Research and evaluate new PSPs, banking solutions, payment technologies, and industry trends to support the Group's global payment strategy. Monitor payment provider performance and recommend improvements to optimize transaction success rates, costs, and service quality. Ensure payment operations comply with internal policies and applicable regulatory requirements. What will you need to be able to do the job? Bachelor's or Master's degree in Finance, Business Administration, Economics, or a related field. At least 2 years of experience in a similar role within the Payments, Banking, FinTech, or Financial Services industry. Experience with international payment operations will be considered an advantage. Strong understanding of payment operations, transaction flows, settlements, payment processing, reconciliation principles, and payment lifecycles. Good knowledge of AML, KYC, sanctions screening, and payment industry regulations. Experience managing relationships and negotiating commercial terms with PSPs, banks, and other financial partners. Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent communication, stakeholder management, and interpersonal skills, with the ability to collaborate effectively across cross-functional teams. Ability to work closely with IT, Accounting, Treasury, Compliance, Legal, Business Development, Customer Support, and other internal stakeholders. Good understanding of payment systems, APIs, payment gateways, and system integrations. Experience working with payment platforms, banking portals, CRM systems, or other financial operations software. Knowledge of reporting tools, or data analysis platforms will be considered an advantage. Strong attention to detail, with a proactive approach to identifying and resolving operational issues. Excellent command of the English language, both written and verbal. By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits. Collaboration with SportBenefit. What to expect from our recruitment process: First interview with TA Second interview with Hiring Manager Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis