Location: Peru
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Location: Panama
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Location: Colombia
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Colombia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Argentina
Position:
Medical Biller
Experience Required:
Open Dental Software
Location:
Remote
About Us:
At Angel City VA, we are committed to providing exceptional dental care to our patients. We pride ourselves on our state-of-the-art facilities and our team of dedicated professionals. We are currently seeking a detail-oriented and experienced Medical Biller with expertise in Open Dental software to join our team.
Key Responsibilities:
Accurately process and submit insurance claims using Open Dental software.
Verify patient insurance coverage and eligibility.
Resolve billing discrepancies and respond to inquiries from patients and insurance companies.
Maintain and update patient billing records.
Ensure compliance with HIPAA and other relevant regulations.
Qualifications:
Proven experience as a Medical Biller, preferably in a dental practice.
Proficiency in Open Dental software is a must.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Knowledge of dental billing codes and procedures.
Ability to work independently and as part of a team.
Why Join Us:
Competitive salary and benefits package.
Supportive and collaborative work environment.
Opportunities for professional growth and development.
Access to the latest dental technology and tools.
Location: Argentina
Job Title:
Medical Biller
Location: Remote
Position Type:
[Full-Time/Part-Time/Contract]
Job Summary:
We are seeking a detail-oriented and organized Medical Biller to join our healthcare team. The Medical Biller will be responsible for handling billing processes, ensuring accuracy in coding, submitting claims to insurance companies, and following up on outstanding payments. The ideal candidate will possess excellent communication skills, a strong understanding of medical billing procedures, and the ability to work collaboratively with medical and administrative staff.
Key Responsibilities:
Review and verify patient information, insurance coverage, and medical records for accuracy and completeness.
Accurately code diagnoses, procedures, and treatments using standard medical coding systems (e.g., ICD-10, CPT, HCPCS).
Submit insurance claims and follow up on denials or rejections to ensure timely reimbursement.
Communicate with insurance companies, patients, and healthcare providers to resolve billing discrepancies.
Manage patient billing and accounts receivable, including generating and sending invoices.
Maintain up-to-date knowledge of insurance policies, billing regulations, and compliance requirements.
Prepare reports on billing activities, collections, and account statuses as needed.
Qualifications:
Proven experience as a Medical Biller or similar role in a healthcare setting.
Knowledge of medical billing software and electronic health record (EHR) systems.
Proficiency in medical coding (ICD-10, CPT, HCPCS) and insurance claim processes.
Strong organizational and time-management skills with attention to detail.
Excellent communication and interpersonal skills.
Familiarity with HIPAA regulations and patient privacy standards.
Certification in Medical Billing and Coding (preferred but not mandatory).
Benefits:
Competitive salary
Opportunities for professional growth and training
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Argentina
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Colombia
Position:
Virtual Medical Scribe
Location:
Remote
Job Type:
Full-Time / Part-Time
Job Overview:
We are seeking a dedicated and detail-oriented Virtual Medical Scribe to join our team. The ideal candidate will work closely with healthcare providers, documenting patient encounters in real-time and ensuring accurate and comprehensive medical records. This role is crucial in allowing healthcare professionals to focus on patient care by streamlining administrative tasks.
Responsibilities:
Accurately document patient encounters, including history, examination findings, diagnostic results, and treatment plans.
Navigate and update electronic health records (EHR) in accordance with established guidelines and protocols.
Review and finalize patient charts to ensure completeness and compliance with medical documentation standards.
Coordinate with healthcare providers to clarify documentation and capture essential information.
Maintain strict confidentiality and adhere to HIPAA regulations.
Provide administrative support as needed, such as handling medical correspondence or scheduling follow-ups.
Qualifications:
Proficiency in medical terminology and familiarity with clinical procedures.
Previous experience in medical scribing or a related field is preferred but not required.
Excellent typing and transcription skills with attention to detail.
Ability to multi-task and work in a fast-paced virtual environment.
Strong communication skills and the ability to collaborate effectively with healthcare providers.
Familiarity with EHR systems (e.g., Epic, Cerner) is a plus.
Commitment to patient confidentiality and professionalism.
Benefits:
Flexible working hours.
Opportunity to work remotely.
Professional development and training in medical documentation.
Location: Dominican Republic
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Mexico
Position Summary:
The Business Development Associate is responsible for end-to-end pipeline development and opportunity intelligence within the clinical research lifecycle. This role focuses exclusively on identifying, evaluating, qualifying, and advancing clinical trial opportunities aligned with organizational capabilities and therapeutic priorities.
This position does not include responsibilities related to budget development, contract negotiation, or financial structuring. Instead, it serves as a front-end engine for study acquisition, ensuring a high-quality, strategically aligned pipeline for downstream feasibility and contracting team members.
Core Responsibilities:
1. Clinical Trial Opportunity Identification & Pipeline Development.
Systematically identify new clinical trial opportunities through:
o ClinicalTrials.gov
o GlobalData
o Sponsor and CRO websites
o Industry portals and targeted search strategies
Maintain a centralized opportunity tracker (Excel/SharePoint-based) with real-time updates on:
o Study status
o Sponsor/CRO
o Therapeutic area
o Phase and timelines
Build and manage a qualified pipeline aligned with organizational enrollment capabilities and therapeutic focus areas.
2. Sponsor & CRO Intelligence and Evaluation.
Conduct structured due diligence on Sponsors/CROs, including:
o Financial stability and funding capability (e.g., public listings such as NASDAQ, recent funding rounds, mergers/acquisitions)
o Therapeutic area strategy and pipeline depth
o Historical trial execution patterns and site selection tendencies
Generate Sponsor profiles to guide prioritization and outreach strategy.
3. Study Feasibility Pre-Assessment (Non-Financial).
Perform early-stage study evaluation to determine organizational fit:
o Therapeutic area alignment (e.g., metabolic, GI, wound care, podiatry)
o Investigational product type (drug, device, biologic)
o Study phase (priority on Phase II–IV)
Analyze protocol-level elements:
o Inclusion/exclusion criteria
o Visit schedules and procedural burden
o Study design complexity
Translate findings into actionable go/no-go recommendations for internal stakeholders.
4. Investigator & Patient Population Matching.
Conduct targeted research to align studies with:
o Investigator expertise
o Existing and potential patient populations
o Diagnosis mapping using ICD frameworks
Support identification of high-probability enrollment scenarios based on:
o Disease prevalence
o Site capabilities
o Historical performance indicators
5. Strategic Intelligence & Market Analysis.
Monitor and interpret trends across therapeutic areas:
o Emerging indications
o Sponsor investment patterns
o Competitive site activity
Analyze datasets and visual trends to:
o Identify high-value therapeutic opportunities
o Provide strategic recommendations to leadership
Produce insight summaries and pipeline reports for executive review.
6. Targeted Outreach Strategy Development.
Develop highly tailored outreach approaches for Sponsors and CROs:
o Align messaging with:
Study protocol specifics
Investigational product characteristics
Target patient populations
o Customize communication based on stakeholder type:
Sponsor executives
Clinical operations teams
CRO representatives
Ensure all outreach reflects clinical relevance, operational readiness, and strategic fit.
7. Contact Identification & Relationship Mapping.
Identify and validate key decision-makers using:
o LinkedIn
o GlobalData
o Sponsor/CRO websites
o RocketReach
o Advanced search methodologies
Build and maintain a clean, structured contact database for outreach execution.
8. SOP Adherence & Operational Compliance.
Execute all responsibilities in strict accordance with organizational SOPs:
o Naming conventions
o Documentation standards
o Workflow processes
Ensure audit-ready documentation of all pipeline activities and evaluations.
Required Skills & Technical Proficiency:
Systems & Tools.
Advanced proficiency in:
o Microsoft Excel (trackers, data analysis, pipeline management)
o Microsoft Word
o G-Suite (Docs, Sheets, Drive)
o SharePoint & OneDrive
o Microsoft Outlook
o Dropbox
o Microsoft Teams / Zoom
Core Competencies:
Strong analytical capability (data interpretation, pattern recognition, trend analysis)
High attention to detail and organizational discipline
Ability to synthesize complex clinical and market data into clear recommendations
Strong written and verbal communication skills
Research-driven mindset with structured, repeatable workflows
Ability to rapidly learn clinical terminology, therapeutic areas, and protocol structures
Preferred Qualifications:
Experience in clinical research, CROs, or healthcare business development
Familiarity with:
o Clinical trial design and phases
o ICD coding systems
o Therapeutic areas such as metabolic disease, GI, wound care, or cardiovascular conditions
Experience using clinical intelligence platforms and pipeline tools
Key Performance Indicators (KPIs):
Volume and quality of identified trial opportunities
Pipeline growth rate and alignment with organizational priorities
Accuracy and depth of Sponsor and study evaluations
Conversion of identified opportunities to feasibility engagement
Quality and effectiveness of targeted outreach strategies
Timeliness and completeness of pipeline tracking and reporting
Role Boundaries (Explicit Exclusions):
No responsibility for:
o Budget development
o Contract negotiation
o Financial feasibility analysis
Position Impact:
This role functions as a strategic intake and qualification layer within the clinical trial acquisition funnel—directly influencing the organization’s ability to:
Secure high-quality studies
Optimize enrollment potential
Align with Sponsors that match long-term growth strategy
Location: Argentina
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Colombia
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Df, Mexico City, Mexico
About Us:
Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills.
Job Overview:
We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success.
Responsibilities:
Manage and maintain financial records, including accounts payable and accounts receivable.
Process and reconcile financial transactions and ensure accuracy in financial statements.
Prepare and submit regular financial reports, summaries, and analysis to clients.
Handle bank reconciliations and monitor cash flow.
Assist clients in budgeting and financial planning.
Collaborate with clients and internal teams to ensure compliance with tax regulations.
Help clients streamline financial processes and improve overall efficiency.
Provide support and guidance to clients on financial matters.
Requirements:
1+ years of proven experience in US bookkeeping and accounting roles
Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis.
Candidate MUST be proficient in using QuickBooks.
Candidate MUST have an Accounting Degree.
Excellent understanding of financial statements, balance sheets, and income statements.
Strong attention to detail and accuracy in data entry and financial record keeping.
Effective communication skills, both written and verbal.
Ability to work independently and meet deadlines in a remote setting.
What We Offer:
Competitive compensation based on experience and qualifications.
One of the best HMO Card in the business
Opportunity to be part of a dynamic and compassionate team.
Professional development and learning opportunities.
Remote work environment that allows you to contribute from the comfort of your own space.
At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.
Location: Dominican Republic
Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication.
This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards.
Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred.
Essential Duties and Responsibilities Interpretation & Translation:
• Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff.
• Ensure accurate use of medical terminology in both languages.
• Maintain cultural sensitivity and communication clarity in all interactions.
Patient Communication Support
• Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish.
• Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution.
• Handle inbound and outbound patient phone calls.
• Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries.
• Support providers and staff with patient communication needs.
Administrative & Clinical Support
• Assist with communication workflows related to patient care coordination.
• Document communication interactions accurately in clinic systems.
• Support administrative tasks related to patient communication and scheduling.
• Help manage communication queues to ensure timely responses.
• Provide general support to clinical and operational teams as needed.
Compliance & Quality Standards
• Maintain HIPAA compliance and patient confidentiality at all times.
• Ensure all communications meet clinic professionalism and quality standards.
• Deliver accurate interpretation and communication support in a fast-paced clinical environment.
Qualifications
• Fluency in English and Spanish (spoken and written) — required.
• Strong grammar, spelling, and professional writing skills in both languages — required.
• Medical interpreter certification or healthcare translation certification — strongly preferred.
• Previous healthcare, clinic, medical office, or patient communication experience — preferred.
• Knowledge of medical terminology in both English and Spanish.
• Experience handling phone systems, SMS communication platforms, and patient communication tools.
• Strong organizational skills and ability to multitask.
• Excellent customer service and interpersonal communication skills.
• Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools).
• Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards.
Schedule:
1:00 PM - 9:00 PM AST.
Location: Colombia
Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication.
This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards.
Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred.
Essential Duties and Responsibilities Interpretation & Translation:
• Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff.
• Ensure accurate use of medical terminology in both languages.
• Maintain cultural sensitivity and communication clarity in all interactions.
Patient Communication Support
• Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish.
• Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution.
• Handle inbound and outbound patient phone calls.
• Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries.
• Support providers and staff with patient communication needs.
Administrative & Clinical Support
• Assist with communication workflows related to patient care coordination.
• Document communication interactions accurately in clinic systems.
• Support administrative tasks related to patient communication and scheduling.
• Help manage communication queues to ensure timely responses.
• Provide general support to clinical and operational teams as needed.
Compliance & Quality Standards
• Maintain HIPAA compliance and patient confidentiality at all times.
• Ensure all communications meet clinic professionalism and quality standards.
• Deliver accurate interpretation and communication support in a fast-paced clinical environment.
Qualifications
• Fluency in English and Spanish (spoken and written) — required.
• Strong grammar, spelling, and professional writing skills in both languages — required.
• Medical interpreter certification or healthcare translation certification — strongly preferred.
• Previous healthcare, clinic, medical office, or patient communication experience — preferred.
• Knowledge of medical terminology in both English and Spanish.
• Experience handling phone systems, SMS communication platforms, and patient communication tools.
• Strong organizational skills and ability to multitask.
• Excellent customer service and interpersonal communication skills.
• Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools).
• Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards.
Schedule:
1:00 PM - 9:00 PM AST.
Location: Chile
Job Title: Clinical Trial Nurse (Remote)
Company: Angel City VA
Location: Work From Home
Pay Rate: $7 USD/hour
About Us
Angel City VA is a people-first organization specializing in talent acquisition, onboarding, and global team support. We are committed to empowering professionals across Latin America, the US, and the Caribbean with meaningful opportunities in healthcare and research.
Role Overview
We are seeking a Nurse with experience in clinical trials and patient recruitment to join our remote team. The ideal candidate will play a key role in supporting clinical research operations, ensuring patient safety, and driving successful recruitment strategies.
Key Responsibilities
• Support clinical trial activities in compliance with protocols and regulatory standards.
• Conduct patient recruitment, screening, and enrollment for ongoing studies.
• Provide education and engagement to patients to ensure adherence and retention.
• Maintain accurate documentation and patient records.
• Collaborate with cross-functional teams to optimize workflow and communication.
• Ensure ethical and professional standards in all patient interactions.
Qualifications
• Licensed Nurse (RN, BSN, or equivalent).
• Minimum 2 years of experience in clinical trials.
• Proven track record in patient recruitment and engagement.
• Strong communication skills in English and Spanish (bilingual preferred).
• Ability to work independently in a remote environment.
• Detail-oriented with excellent organizational skills.
What We Offer
• Remote work flexibility.
• Collaborative, multicultural team environment.
• Opportunity to contribute to impactful clinical research.
• Competitive hourly pay rate of $7 USD.
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Dominican Republic; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Mexico
Argentina; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Colombia; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences
Df, Mexico City, Mexico; While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success; We encourage applications from candidates of all backgrounds and experiences