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Location: East Academy About the Team ACCEL Schools is hiring a highly qualified 2nd Grade Teacher at East Academy in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at East Academy! Founded in 2013, East Academy is a public charter school serving EK-8th grade students in the South Collinwood community. Students benefit from a wide array of specialty subjects, extracurriculars, and sports. The school’s experienced administration and caring teachers create a positive school culture. East participates in community partnerships with the Cleveland Food Bank and Cleveland Cavaliers. East Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $40,000 - 49,500.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Remote, Canada GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As the Regional Manager, Sales for Canada, you’ll lead a high-performing team of Account Executives to grow adoption of GitLab’s AI-powered DevSecOps platform across industries and customer segments, helping Canadian organizations plan, build, secure, and ship software faster across the entire software development lifecycle. You’ll be responsible for managing software sales, bookings, and revenue, while building strong relationships with new and existing customers who rely on GitLab to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. You’ll hire and develop top talent, set clear territory and market strategies, and ensure your team’s sales plans align with GitLab’s overall growth goals. In your first year, you’ll focus on building a strong team culture, deepening our presence with leading Canadian organizations, and consistently meeting or exceeding performance objectives in a fast-paced, open source software and SaaS environment. Must be located in Canada What you’ll do Lead, coach, and motivate a team of Account Executives covering Canada to deliver software sales, bookings, and revenue results Drive territory and market planning by analyzing market dynamics, customer needs, and competitive trends to identify and execute on growth opportunities across segments and industries Develop and own accurate sales forecasts, territory management plans, and growth strategies that align to GitLab’s overall revenue goals Establish, track, and report on key performance metrics for the team, and take action to address gaps and improve outcomes Collaborate closely with Renewals, Marketing, Sales Operations, and other cross-functional partners to manage pipeline health, renewal performance, and deal execution Recruit, hire, and onboard top sales talent while investing time weekly to build and maintain a strong pipeline of potential future hires Create a high-performing, inclusive, and positive team culture through regular coaching, clear expectations, and ongoing development Educate and enable your team on GitLab’s product, pricing, AI-powered DevSecOps positioning, and the industry, privacy, and regulatory factors that matter to Canadian customers What you’ll bring 7-10 years of progressive experience in field sales, sales operations, and sales management in an open source software, DevOps, or similar software-as-a-service environment Demonstrated success leading and developing account-focused sales teams in a commercial or enterprise segment, including hiring, coaching, and performance management Experience selling to large commercial and enterprise organizations, with a willingness to “roll up your sleeves” and participate directly in selling activities when needed Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.) Experience building and executing go-to-market strategies across multiple segments or industries, including regulated ones Ability to exercise effective judgment, sensitivity, and creativity as needs change, and to thrive in a fast-paced environment with a challenging workload Strong relationship-building, negotiation, and presentation skills, including executive-level written and verbal communication and the ability to mentor others Alignment with GitLab’s values and a genuine passion for open source, with openness to candidates who bring transferable leadership experience from adjacent software markets Ability to travel if needed and comply with the company’s travel policy Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Cleveland Primary Sports Academy About the Team ACCEL Schools is hiring a highly qualified 2nd/3rd Grade Teacher at Cleveland Primary Sports Academy in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Cleveland Primary Sports Academy! This tuition-free, all-boys public charter school in Cleveland is specifically designed to meet the developmental needs of young men in grades K–5. Our school provides a safe and supportive learning environment where high academic standards and an athletics-based approach to character development that teaches teamwork and discipline on and off the court. Cleveland Primary Sports Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $41,000 - 50,500. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Cleveland Arts & Social Sciences Academy About the Team ACCEL Schools is hiring a highly qualified 4th/5th Grade Social Studies Teacher at Cleveland Arts & Social Sciences Academy in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at Cleveland Arts & Social Sciences Academy (CASSA)! Serving the Buckeye-Shaker community and surrounding neighborhoods, Cleveland Arts & Social Sciences is a public charter school offering a hands-on college prep curriculum that emphasizes the arts and humanities. CASSA provides small group learning, educational technology, and a wide range of specialty classes. The close-knit K-8 school features a positive school culture with many campus events and activities. Cleveland Arts & Social Sciences Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $40,000 - 49,500. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . About the Team Reddit's developer ecosystem is one of the biggest opportunities to make Reddit more useful, expressive, extensible, and valuable. Today, most people who build on Reddit are developers: they write code, use Devvit, work with APIs, and ship apps or games through a relatively technical workflow. That ecosystem is growing quickly and remains critical. But the future is bigger than developers alone. AI-assisted building is changing who can create software. The next generation of Reddit apps, games, tools, community agents, content formats, and workflows should be buildable by many more people: developers, technically curious creators, moderators, community builders, game designers, data partners, and eventually people who can describe what they want without needing to code it by hand. The Developer Ecosystem team owns the product systems that help this broader set of builders discover opportunities, create successfully, launch high-quality apps and games, reach the right users and communities, adopt new platform capabilities, and keep improving after launch. This includes surfaces and systems like developers.reddit.com, AI-assisted creation, app review, developer and creator onboarding, app marketplace experiences, platform capabilities, best practices, and support for emerging creator categories. About the Role We are looking for a Staff Product Manager to lead Reddit's Builder Ecosystem product strategy. This person will define the roadmap for how Reddit moves from a developer-only ecosystem to a broader builder ecosystem where AI-assisted and no-code creation become first-class parts of the platform. The role spans developer growth, creator onboarding, AI-assisted building, app quality, ecosystem incentives, platform capabilities, app marketplace strategy, operational tooling, feature adoption, and new builder categories. This is a high-ambiguity platform role with direct business, product, and community impact. The right PM will be able to bridge two worlds: they should understand the needs of serious developers and platform engineers, while also having strong conviction that Reddit can unlock a much larger wave of builders by making creation more accessible, guided, AI-native, and outcome-oriented. What You'll Do Define the product strategy for Reddit's Developer Ecosystem, including the transition from code-first developers to a broader base of AI-assisted creators. Own the roadmap for developers.reddit.com as the primary builder portal, including onboarding, docs, app management, analytics, review status, feature access, education, examples, templates, and AI-assisted creation entry points. Lead strategy for AI-assisted app creation, including prompt-to-app workflows, AI building tools, no-code or low-code experiences, reusable templates, generated scaffolds, and systems that help creators turn ideas into useful Reddit-native apps. Build the product approach for an App Marketplace that helps users, moderators, communities, and internal teams discover high-quality apps, games, agents, tools, and community experiences. Improve app review and ecosystem operations through tooling, automation, and AI-assisted workflows, including LLM-powered app review, policy checks, quality signals, and reviewer efficiency. Partner with Engineering to prioritize core platform capabilities and performance improvements such as webhooks, webviews, APIs, SDKs, tooling, observability, and other primitives builders need to create reliable apps. Drive more successful, retentive, and popular apps and games by identifying best practices, improving templates, shaping incentives, and creating clearer paths from idea to launch to growth. Identify and support new creator and developer categories Partner with internal teams such as Contribution, Community Builders, Games, Search, Recommendations, Safety, and Ads to help them launch new functionality through the developer ecosystem. Define and improve feature adoption programs so builders understand, test, and successfully use new platform capabilities. Work with developer relations to establish the measurement system for the ecosystem, including weekly active developers/creators, NPS/CSAT, app launches, app retention and more Create clear frameworks for when Reddit should build platform primitives, launch templates, fund builders, partner with external teams, promote apps, or shut down low-quality or low-trust ecosystem behavior. Lead cross-functional alignment across Product, Engineering, DevRel, Community, Data, Safety, Legal, Policy, Support, BD, and senior leadership. What We're Looking For Experience leading high-ambiguity platform, developer ecosystem, creator ecosystem, marketplace, gaming, AI tooling, or developer experience products. Strong product judgment for creation platforms: understanding what makes a platform powerful for advanced developers, approachable for new creators, trustworthy for communities, and worth sustained investment. Comfort with code, APIs, developer tools, technical platform tradeoffs, and engineering conversations, paired with strong conviction that AI-assisted and no-code creation will expand who can build on Reddit. Ability to reason across multiple sides of the ecosystem: developers, creators, users, moderators, communities, internal teams, partners, and Reddit's business priorities. Experience improving developer or creator onboarding, docs, portals, SDKs, APIs, marketplaces, app review, app distribution, AI creation tools, or app-building workflows. Strong analytical judgment and comfort defining metrics for ecosystem health, builder productivity, app quality, retention, distribution, and business impact. Ability to partner deeply with Engineering on platform capabilities, performance, reliability, primitives, observability, and build-vs-buy decisions. Strong product sense for apps, games, agents, content creation tools, community-native experiences, and the kinds of lightweight software that should exist inside Reddit communities. Comfort working with AI-assisted creation tools, LLM-based workflows, prompt-to-app systems, or other emerging ways of helping more people build software. Excellent written communication and decision frameworks that help teams make crisp investment decisions in ambiguous spaces. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $232,500 — $325,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST). GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow. Conduct high-level discovery conversations in target accounts Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory Manage, track, and report on all activities and results using Salesforce Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events Attend field marketing events to engage with participants identify opportunities, and to schedule meetings What you’ll bring Experience prospecting into State/Local Agencies, as well as the EDU sector Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills Meet or exceed daily, weekly and monthly KPIs A self-starter with a track record of successful, credible achievements You share our values, and work in accordance with those values Knowledge of business process, roles, and organizational structure Determined personality with a desire to grow and win Passionate about being a part of GitLab’s journey Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc) The ability to travel for events such as trainings, team offsites, customer meetings, etc. Globally we require excellent written and spoken English which is our company language About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, KSA GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Remote- An overview of this role As a Professional Services Engineer at GitLab, you’ll work with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You’ll contribute to deployments ranging from single-node Omnibus installations to reference architectures built with infrastructure as code (IaC) and configuration as code (CaC), using established approaches and getting guidance on more complex designs. You’ll support migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. You’ll work closely with customers and GitLab’s Product and Engineering teams to resolve delivery questions and share feedback that can improve GitLab and our services. You’ll own assigned work, communicate progress clearly, and collaborate with Engagement Managers, Project Managers, and other engineers to deliver customer outcomes. Some examples of our projects • Supporting GitLab installations and reference architecture deployments using tools like Terraform and Ansible across major cloud providers.. • Contributing to migrations to GitLab SaaS or self-managed GitLab, and sharing customer feedback with GitLab’s Product and Engineering teams.. What you’ll do • Deliver assigned GitLab Professional Services work, including installation, migration, training, and advisory services across GitLab capabilities.. • Configure and support deployments ranging from single-node Omnibus installations to established reference architectures using IaC and CaC practices.. • Contribute to migration plans and carry out assigned activities to move customers from other systems to GitLab SaaS or self-managed GitLab.. • Work with Engagement Managers and Project Managers to understand customer goals, scope, and delivery expectations.. • Provide practical technical guidance within your area of experience, and ask for support on complex design decisions.. • Communicate progress, blockers, and next steps to customers and project stakeholders.. • Work with GitLab’s Product and Engineering teams to help resolve customer issues and share relevant feedback.. • Contribute ideas that help improve delivery consistency and reduce friction.. • Create clear implementation notes, handoff materials, and other engagement documentation.. What you’ll bring • Professional exposure to one or more IaC or CaC technologies, such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes.. • Experience with at least one major cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.. • Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.. • Familiarity with security and AI technologies, or the ability to build knowledge in these areas.. • Experience contributing to customer-facing technical work, such as installation, migration, training, or advisory services.. • Clear written and verbal English communication skills, including the ability to provide status updates and work effectively in a remote, largely asynchronous environment.. • A solution-oriented approach to investigating issues, explaining options, and following through on agreed actions.. • Strong organization and collaboration skills, including the ability to manage assigned work across customer engagements.. • Ability to work effectively in a fully remote organization, document decisions, collaborate across time zones, and work in ways consistent with GitLab’s values.. #LI-CM1 About the team Professional Services partners closely with Engagement Managers and Project Managers to deliver consistent customer outcomes. The team works with GitLab’s Product and Engineering teams to share customer feedback and improve GitLab. We collaborate remotely across regions and time zones, supporting customers with a wide range of architectures and deployment models while helping them succeed over time. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: US - United States Scopely is looking for a Product Manager to join a new unannounced project within the Midcore division Remotely in the United States or Canada or on a hybrid basis in Culver City. At Scopely, creating meaningful play experiences starts with the people building them. The teams are global, collaborative, and connected by a shared commitment to serving player communities with care, creativity, and respect. The project is an ambitious, unannounced, cross-platform Strategy/MMO title, and the team is looking for talented people with a range of perspectives, backgrounds, and experiences to help shape it from the ground up. What You’ll Do As a Product Manager on this project, you will help drive key initiatives that support player engagement and monetization. Working alongside Product, Design, Economy, Marketing, and Analytics teams, you'll support the planning, execution, and optimization of in-game events, features, and offers that improve player experience and business performance. Support the planning and execution of the live content calendar, including events and offers Analyze player behavior and game data to identify trends and opportunities for growth Collaborate with cross-functional teams to deliver engaging content that meets both player needs and business goals Work closely with economy and game design to ensure progression systems remain balanced and rewarding Monitor performance of features and events, and recommend improvements based on data and player feedback Assist in developing product documentation, roadmaps, and KPIs for key initiatives Contribute to competitive analysis and help build business cases for new content and features Support testing and experimentation efforts to validate product hypotheses What We’re Looking For 2–4 years of experience in product management, ideally within free-to-play mobile games or live service games Strong analytical skills and comfort working with data to inform decisions Understanding of core F2P mechanics, player retention strategies, and monetization best practices Collaborative mindset and ability to work across multiple teams and disciplines Excellent communication and organizational skills A passion for games and player-centric thinking Bonus Points Experience with live operations or event management in a mobile game Familiarity with game economy design or behavioral segmentation Exposure to CRM tools or player personalization systems Strong Tech background on how web-panel works and event systems For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $107,500 — $165,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Omni team is pioneering a planet-scale data platform that will transform how information flows through our ecosystem. We're not just building infrastructure—we're creating the foundation that will power Box's next generation of innovations. Our ambitious platform seamlessly handles both object and graph data with a flexible schema overlay, designed to scale to truly impressive dimensions: trillions of nodes interconnected by hundreds of billions of relationships. As this vast data universe expands exponentially year after year, we thrive on the cutting-edge challenges that demand our creativity and technical excellence. We are looking for a strong backend engineer to help us build and scale these critical distributed systems. This is your opportunity to solve fascinating problems at the intersection of massive scale, performance, and innovation, that have a direct and massive impact on how millions of people work with their most important content. WHAT YOU'LL DO Lead design, build, and operate highly-available, scalable, and resilient distributed backend services that form the core of our platform. Develop systems for managing data across multiple geographic regions, solving complex challenges related to data sovereignty and compliance. Collaborate with your team, product managers and other engineering teams to define and implement the APIs and services that power Box's platform. Write clean, maintainable, and well-tested code, and participate in code and design reviews to maintain our high standards of quality. Mentor other engineers on the team, promoting best practices in software development and distributed systems design. Take ownership of the entire software lifecycle, from design and implementation to testing, deployment, and operational support. Strengthen engineering processes, principles, and culture within the team by championing a culture of learning and continuous improvement. Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. Required skills You have 5+ years of professional experience in backend software development, with a proven track record of building and shipping complex, large-scale services. You possess deep expertise in designing and working with distributed systems, understanding the trade-offs between consistency, availability, and performance. You are proficient in one or more backend programming languages such as Java, Scala, Go, or Python. You hold a BS in Computer Science or a related technical field, or have equivalent practical experience. Preferred skills You are a product-minded engineer who thinks about the "why" behind the "what" and is passionate about solving customer problems. You have experience with data-intensive applications, search technologies (like Elasticsearch or Solr), and/or database and query systems (SQL or NoSQL). You have a strong sense of ownership and are comfortable working in a collaborative, fast-paced environment. Experience with at least one public cloud platform (e.g. GCP, AWS, Azure) and containerization technologies (Kubernetes, Docker) is a plus. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $198,500 — $248,000 USD

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT). GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the US and Canada. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Experience selling into or supporting the Financial Services (FINS) industry is preferred. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Warsaw Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working: We work in the office 4 days a week 26 days paid holiday in addition to bank holidays to relax and refresh throughout the year 20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands Daily Free Lunch: When working in the office order free food from Pyszne.pl Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy] Continuous Professional Development: Propel your career with continuous opportunities for professional development English & Polish Classes: Improve your language skills with access to English and Polish classes

Location: Minsk Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot 20 business days paid holiday in addition to bank holidays to relax and refresh throughout the year Hybrid Working: We work in the office 4 days a week 20 business days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year Lunch: Provided daily in the office to keep you fueled and focused Continuous Professional Development: Propel your career with continuous opportunities for professional development Private Medical Cover: Ensure your health is in good hands through private health insurance Sport Compensation: Stay fit and active with our sport compensation benefit Taxi to compensate for travel to the office English Classes: Enhance your English skills with our provided English classes

Location: Tbilisi Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Belka Games Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players. Role Overview We're looking for a Senior Game Economy Designer specialising in balance and economy to strengthen one of the core areas of a mature, live-ops-driven F2P project. The key goal is to rebuild the in-game economy and bring system-level rigour to how we balance live-ops – moving from point-by-point tuning of individual events toward a coherent, interconnected approach. As a Senior Economy Designer, you will design, manage and optimise a free-to-play game economy, partnering closely with live ops, analysts and designers to find a balance between delivering amazing player experiences and maximising business success of the game. Key Responsibilities Define and lead a live ops and monetization strategy that provides value for players as well as for business Drive the execution of the strategy by owning, e.g., the schedule, overall success of in-game sales, and live events Own the economy of virtual currencies and items, and determine systems where sources or sinks can be tuned to improve game performance. Develop a deep understanding of player progression and predict the results of economy changes and new features and content Leverage AI tools to support economy modelling, balance simulations, and data-driven decision-making Monitor economic KPIs and player balances for player segments to ensure the overall health of the game’s economy Conduct A/B tests to optimise game KPIs to deliver a fantastic player experience while maintaining a healthy game economy Collaborate with the game designers and other key stakeholders to level up our understanding of the value and impact of economy changes across player segments and identify improvement areas Required Skills, Knowledge and Expertise Extensive experience in game design, game systems, and balancing game economies in a live free-to-play mobile game in a systems/economy design or product management role Demonstrated experience in designing, simulating, balancing and growing a live free-to-play game economy Demonstrated experience in running and growing a live free-to-play game Deep understanding of economy and monetization design, as well as of engagement drivers in live games Holistic understanding of how the interaction of systems and currencies affects the experience of the game and on the game financial performance Sound product judgement, ability to formulate live ops strategy and present clear, measurable key results that will lead to achieving business goals Hands-on approach and impact-driven focus on constantly pushing game performance and delivering fantastic player experiences Strong quantitative and analytical skills with an emphasis on metrics-driven decision making Able to work closely with a cross discipline game team Knowledge of live operations and monetization trends within the free-to-play business model Experience with AI-assisted workflows in game economy design is a plus English and Russian spoken and written at B2 level and above Working at Tripledot Hybrid Working Paid Holiday: Enjoy 20 business days of paid holiday Collaborative and Data-Driven Culture: Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights Continuous Professional Development: Grow your expertise through professional development opportunities within the company’s learning budget Medical Insurance Compensation: Receive compensation for private medical insurance Sport Compensation: Stay fit and active with partial reimbursement for your gym membership

We are looking for a driven and passionate Marketing Designer to join our creative team at our agency. In this role, you will be responsible for designing high-quality, visually appealing digital assets and campaigns for a variety of clients.

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The role We're looking for a Marketing Automation Journey Lead to join our Reader Revenue Group and play a key role in shaping how we engage with customers across their lifecycle. As our Consumer and B2B subscription businesses evolve towards a more sophisticated, customer-led approach to growth, engagement and retention, Marketing Automation plays a critical role in delivering relevant, connected and effective customer experiences. Our Marketing Automation teams operate as a Centre of Excellence, bringing together journey expertise, platform capabilities, experimentation, personalisation and measurement to drive customer and commercial value. Reporting to the Head of Marketing Automation (Consumer or B2B), you'll be responsible for ensuring we're automating and improving the right customer experiences. Sitting between lifecycle strategy and execution, this is a journey architecture, orchestration and optimisation role. You'll partner closely with Lifecycle Marketing and other collaborators to understand customer needs and commercial objectives, translating these into effective automated experiences. You'll take a comprehensive view of the automated journey portfolio, finding opportunities to improve how journeys, campaigns, triggers and customer or account states work together. You'll assess existing activity, identify gaps or overlaps, and recommend whether journeys should be optimised, extended, redesigned, consolidated or retired. Rather than focusing primarily on building individual campaigns, you'll lead the thinking behind journey design and optimisation, developing actionable recommendations and coordinating delivery through Marketing Automation Specialists and Executives. You'll also work closely with your counterpart in the Consumer or B2B Marketing Automation team, sharing expertise and helping establish consistent standards, experimentation approaches and guidelines across the Centre of Excellence. This is an opportunity to have a meaningful impact on the FT's customer experience, ensuring automated journeys are connected, measurable and continuously improving. Key responsibilities Journey architecture and orchestration Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges. Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem. Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently. Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness. Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity. Design automated experiences using appropriate audiences, channels, behavioural signals, personalisation, decisioning and timing. Define journey sequencing, eligibility, hierarchy and suppression rules to handle interactions between customer experiences. Work with Data, Technology, Creative and Marketing Automation colleagues to translate journey designs into delivered experiences. Portfolio optimisation and prioritisation Own and maintain the journey opportunity and optimisation roadmap, prioritising activity according to customer and commercial impact, reach, effort and strategic importance. Regularly audit automated journeys to find opportunities for improvement, redesign, consolidation or retirement. Investigate underlying audience, data, design and execution issues to understand journey performance. Find opportunities to improve customer experiences through behavioural triggers, segmentation, personalisation and multichannel orchestration. Ensure journeys are continuously reviewed and optimised rather than treated as one-off launches. Work with the Head of Marketing Automation to align optimisation priorities with the wider strategy and available capacity. Measurement, testing and learning Establish clear objectives, KPIs and measurement approaches for significant journey interventions. Incorporate testing and experimentation into journey design, including hypotheses, control groups and learning objectives where appropriate. Use customer, account, behavioural and commercial data to assess journey effectiveness and find opportunities. Evaluate broader journey outcomes alongside individual campaign performance, focusing on measurable customer and commercial impact. Translate analysis and experimentation into actionable recommendations and future improvements. Contribute to shared learning, measurement frameworks and procedures across the Centre of Excellence. Delivery leadership and collaboration Translate journey recommendations into clear, actionable briefs for Marketing Automation Specialists and Executives. Work with delivery teams to define audience requirements, triggers, branching logic, personalisation, sequencing, testing and data dependencies. Provide architectural direction, reviewing implementation proposals and identifying risks or opportunities for improvement. Coach and support colleagues in journey design, optimisation and effective use of automation capabilities. Collaborate with Consumer and B2B counterparts to share expertise, find opportunities and develop consistent approaches. Contribute to Centre of Excellence playbooks and standards for journey design, testing, personalisation and orchestration. Platform and capability development Apply a strong understanding of marketing automation and customer data platforms to design effective journeys. Find opportunities to make better use of existing automation capabilities and work with technical colleagues where further development may be required. Combine customer and account data, behavioural signals, segmentation and decisioning to improve relevance and effectiveness. Support the development and adoption of scalable, reusable Marketing Automation standards and ways of working. Required skills and experience Significant experience in marketing automation, CRM, lifecycle marketing or a closely related field. Strong expertise in customer journey architecture, design and orchestration, with the ability to think across interconnected customer experiences rather than individual campaigns. Experience handling or optimising a portfolio of automated journeys, identifying gaps, dependencies and opportunities for improvement. Ability to translate customer and commercial challenges into clear journey strategies and practical automation solutions. Strong understanding of automation principles, including triggers, segmentation, personalisation, decisioning, channel selection, frequency and journey sequencing. Excellent analytical and problem-solving skills, with experience using customer, behavioural and commercial data to improve outcomes. Experience developing testing and experimentation approaches and applying insights to journey optimisation. Commercial awareness and an understanding of how automated journeys contribute to acquisition, conversion, onboarding, engagement, retention and customer value. Ability to map, visualise and explain sophisticated customer journeys to collaborators with varying levels of technical expertise. Strong relationship management, collaboration and influencing skills, including confidence challenging briefs and recommending alternative approaches. Experience coaching or mentoring colleagues and supporting the development of others. Excellent organisational skills, with the ability to prioritise contending opportunities and make evidence-based recommendations. Sufficient technical and platform knowledge to understand implementation requirements, identify dependencies and challenge proposed solutions. Desirable Experience in subscription, digital media, recurring revenue or other customer lifecycle businesses. Familiarity with sophisticated marketing automation or customer data platforms such as Bloomreach, Salesforce Marketing Cloud, Marketo or equivalent. Experience with behavioural decisioning, next-best-action, dynamic content or advanced personalisation. Experience designing or optimising multichannel journeys across email, onsite and other digital channels. Knowledge of account-based marketing, multi-contact buying journeys or complex B2B customer relationships. Experience developing reusable journey frameworks, playbooks or operating standards. Experience working across B2C and B2B audiences or within a Centre of Excellence. What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.